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Q & A Lists
Item Question & Answer
SALE 💖 BESTSELLER Large Diaper Backpack - Multi-purpose organizer/ USB Backpack
SALE 💖 BESTSELLER Large Diaper Backpack - Multi-purpose organizer/ USB Backpack
Item Q&A
  • Question : Inquiry for the item from jj.****May 20, 2019

    Hi, will u restock multi purpose diaper bag?

    Answer : [Re] Inquiry for the item from jj.****

    HiHi

    Not at e moment (;

  • Question : Inquiry related return and exchange from lui****Feb 08, 2019

  • Question : Inquiry related delivery from ela****Jan 26, 2019

  • Question : Inquiry from Sen****Jan 24, 2019

    Hihi, do you do self collect if purchase same day? Thanks.

    Answer : [Re] Inquiry from Sen****

    HiHi

    186 woodland industrial park e5, weekdays working hours. strictly via appt only

    have to inform a day in advance (:

    Question : [Re] Inquiry from Sen****

    Ohok great!, is there any chances for me to come down tomorrow? Do I need to purchase now or can buy at your office? Sorry last minute, needed to use it for this Sat.

    Answer : [Re] Inquiry from Sen****

    HiHi

    Kindly assist me w ur contact number and design + color u want

    Tmr my colleague will contact u (:

    Thanks

    Question : [Re] Inquiry from Sen****

    Thank you, thank you!

    My contact 97270931.
    Oh no, I just realised unicorn design other colours sold out except for pink. Will there be any other colours restock tmr?

    If not, is the mummy usb design is the same size too as unicorn or larger?

    Thanks so much again, appreciate it :)

    Answer : [Re] Inquiry from Sen****

    Won't have rewrock .size is about same.(:

    Question : [Re] Inquiry from Sen****

    Ok sure noted.

    I hope its spacious. Cause i got 2 kids stuffs to fit into 😁

    I would like Mummy USB, red colour.

    Will your colleague msg me to confirm?

    Answer : [Re] Inquiry from Sen****

    HiHi

    My colleague message u already , u may contact my colleague directly via whatsapp :D

    Question : [Re] Inquiry from Sen****

    Ohok, surr but sorry i didnt receive msg via WA or sms.

    Answer : [Re] Inquiry from Sen****

    whatsapp :D

  • Question : Inquiry for the item from xua****Dec 25, 2018

    Does the cartoon diaper bag have the front pouch keep the milk bottle warm?

    Answer : [Re] Inquiry for the item from xua****

    HiHi

    Differenr series has different features

    You may refer to each

    Some have.

    Thanks (:

+View all Notice, FAQ, Q&A >>
💖 Hello Kitty Frozen LOL Avengers School Drawstring Goodie Bag Kids School Birthday Party 💖
💖 Hello Kitty Frozen LOL Avengers School Drawstring Goodie Bag Kids School Birthday Party 💖
Item Q&A
  • Question : Inquiry related delivery from blu****May 19, 2019

    Hi , can i know why shippiinh is at $4 ? Cos i was abt to pay when i saw discrepancy , cos thot at ,$1. Thks

    Answer : [Re] Inquiry related delivery from blu****

    Dear Customer,

    Shipping cost increase with the number of bags

    In Singapore Delivery, shipping is chargeable accordingly to weight and size if package

    Thanks

  • Question : Inquiry for the item from jos****May 19, 2019

  • Question : Inquiry for the item from biy****May 19, 2019

    Hi may I know if the rapunzel bag will be restocked? Thanks

    Answer : [Re] Inquiry for the item from biy****

    Out of stock (: only princess

  • Question : Inquiry for the item from blu****May 14, 2019

    Hi, can I know measurement for avenger and Spider-Man And unicorn drawstring bags ? Cos I need large sizes and a few of them . Thanks

    Answer : [Re] Inquiry for the item from blu****

    Dear Customer

    Size is 36 x 27 cm (+/-)

    Thanks (:

    Question : [Re] Inquiry for the item from blu****

    Thanks :) coming in more stocks for avengers ?

    Answer : [Re] Inquiry for the item from blu****

    Yes (; around 2-3 weeks

    Question : [Re] Inquiry for the item from blu****

    I see . Ok thanks

    Answer : [Re] Inquiry for the item from blu****

    Welcome (:

  • Question : Inquiry for the item from viv****Apr 13, 2019

+View all Notice, FAQ, Q&A >>
❤ Kids Canvas Painting Art and Craft ❤ Goodie Bag/ Kids Children School Party ❤ Educational Oil
❤ Kids Canvas Painting Art and Craft ❤ Goodie Bag/ Kids Children School Party ❤ Educational Oil
Item Q&A
  • Question : Inquiry for the item from ssy****May 19, 2019

  • Question : Inquiry for the item from par****May 08, 2019

  • Question : Inquiry from uni****May 03, 2019

    Hello,
    Are you open during the weekend. I'd like to self collect?

    Thanks!

    Answer : [Re] Inquiry from uni****

    Dear Customer

    Apologize, we dont do collection on weekends

    Only weekdays at woodlands industrial park, 12-5 pm

    Strictly via appt :D

    u may consider getting qxpress for faster delivery too

    Thanks

  • Question : Inquiry from ang****Apr 23, 2019

  • Question : Inquiry for the item from sta****Apr 26, 2019

    How many pages are there in 1 scratch book?
    Only green and orange left?

    Answer : [Re] Inquiry for the item from sta****

    Dear Customer

    10 Pages, all colors available. Updated already :D

+View all Notice, FAQ, Q&A >>
❤ DIY BIG Dream Castle Puzzle ❤ Kids Adults School Creative Educational Activity ❤ Goodie Bag Gift
❤ DIY BIG Dream Castle Puzzle ❤ Kids Adults School Creative Educational Activity ❤ Goodie Bag Gift
Item Q&A
  • Question : Inquiry for the item from Den****May 19, 2019

    Hi, may I know when will there be new stocks for designs which were sold out?

    Answer : [Re] Inquiry for the item from Den****

    HiHi

    Yes, around End May (:

  • Question : Inquiry for the item from Soe****May 13, 2019

    Hi,

    May I know does it fit into A4 size envelope?

    Answer : [Re] Inquiry for the item from Soe****

    HiHu

    U mean before it's being fix right?

    This is 21 x 29 cm before fix. Which is about a4 size already

    Question : [Re] Inquiry for the item from Soe****

    I see, coz I intend to mail out as a present in a A4 size envelope

    Answer : [Re] Inquiry for the item from Soe****

    Icic (:

  • Question : Inquiry for the item from xiu****Apr 19, 2019

  • Question : Inquiry for the item from nsp****Apr 02, 2019

  • Question : Inquiry for the item from sal****Feb 22, 2019

    Hi I would like to ask if there is any discount for bulk purchase of more than 30 pcs?

    Answer : [Re] Inquiry for the item from sal****

    Dear Customer,

    You may use the qoo voucher available now.

    Will be more worth it

    Order before 9.30 am today send out today. Reach u tmr or latest Monday/ Tue (:

    Thanks (:

+View all Notice, FAQ, Q&A >>
💖 Baby Cot Playpen Latex Mattress 💖 Children Newborn Nursing Kids School 💖 Natural Breathable
💖 Baby Cot Playpen Latex Mattress 💖 Children Newborn Nursing Kids School 💖 Natural Breathable
Item Q&A
💖 Kids Adults Cutlery GIft Set 💖 Goodie Bag Office Kitchen Present Gifts 💖 Birthday Home Kitchen
💖 Kids Adults Cutlery GIft Set 💖 Goodie Bag Office Kitchen Present Gifts 💖 Birthday Home Kitchen
Item Q&A
  • Question : Inquiry for the item from bsi****May 17, 2019

  • Question : Inquiry related delivery from sha****Mar 13, 2019

    How fast is the delivery ? I need to get it latest by next Friday 21 March .

    Answer : [Re] Inquiry related delivery from sha****

    HiHi

    More restock will come this Fri.

    u can choose qxpress. reach within 1-2 working days after send out.

    thanks (:

  • Question : Inquiry for the item from csp****Oct 31, 2018

    Hi seller, saw there's set with folk, spoon and chopsticks, May I know how do I get them and how much a set cost? Thank you

    Answer : [Re] Inquiry for the item from csp****

    HiHi

    our set is Spoon and Chopsticks. no fork

    thanks (:

    Question : [Re] Inquiry for the item from csp****

    Noted with thx.

    Answer : [Re] Inquiry for the item from csp****

    welcome (;

♥ Hello Kitty/ Doraemon/ Melody/ Twin Star Folding Chair ♥ Car Portable Chair ♥ Picnic/ Beach Chair
♥ Hello Kitty/ Doraemon/ Melody/ Twin Star Folding Chair ♥ Car Portable Chair ♥ Picnic/ Beach Chair
Item Q&A
  • Question : Inquiry for the item from lya****May 15, 2019

    Hi,
    Will you be restocking some of the hello kitty designs that are currently OOS?
    Any self-collect option?

    Thanks

    Answer : [Re] Inquiry for the item from lya****

    Dear Customer

    Some design will be restock by end May (;

    Thanks

    Question : [Re] Inquiry for the item from lya****

    OK thank u. Do u not have any self-collect option at all, so that I can save the courier fee?

    Answer : [Re] Inquiry for the item from lya****

    Dear Customer

    Self collection at woodlands industrial park, during weekdays only.

    Via appt

    Thanks (:

    Question : [Re] Inquiry for the item from lya****

    That's great. I'll wait til end May when new stocks arrive. As more of my options were OOS yesterday when I went back in to check.

    Answer : [Re] Inquiry for the item from lya****

    thnks :D

  • Question : Inquiry for the item from gin****Apr 15, 2019

    Any restock for Thomas train? N is the paw patrol design too?

    Answer : [Re] Inquiry for the item from gin****

    Currently only left the design available (:

  • Question : Inquiry for the item from cyn****Feb 25, 2019

    Can inform me once you have re stock of my melody and hello kitty designs?

    Answer : [Re] Inquiry for the item from cyn****

    HiHi

    We can't inital message. U may check again next Fri? (;

    Else can email us at Jumbo-playground@hotmail.com

    Thanks

  • Question : Inquiry for the item from cyn****Feb 25, 2019

    Will there be re stock of those out of stock designs?

    Answer : [Re] Inquiry for the item from cyn****

    HiHi

    Restock around 1-2 weeks. But design only to confirm when reach

    Thanks (:

  • Question : Inquiry for the item from cyn****Feb 23, 2019

+View all Notice, FAQ, Q&A >>
💖 Cartoon Thermal Air Tight Bowls 💖 Hello Kitty Kitchen Kids Children Birthday Gifts School Office
💖 Cartoon Thermal Air Tight Bowls 💖 Hello Kitty Kitchen Kids Children Birthday Gifts School Office
Item Q&A
  • Question : Inquiry for the item from car****May 15, 2019

    What is the diameter of the bowl from top?

    Answer : [Re] Inquiry for the item from car****

    Dear Customer

    It's 16 cm. In the listing has more details (:

  • Question : Inquiry for the item from cin****Mar 14, 2019

    Hi Seller,
    Are these microwavable?

    Answer : [Re] Inquiry for the item from cin****

    Dear Customer.

    u may consider lunch box or ceramic bowl (without cover)

    above are not suitable

    thanks (;

  • Question : Inquiry for the item from Hay****Jan 15, 2019

    Hi seller, you have not reply to my messages since 21st December 2018. I have no other ways to contact you except through this channel. Pls assist and advise urgently as payment has been made and item should be still with you due to delivery issues. Thanks.

    Answer : [Re] Inquiry for the item from Hay****

    Dear Customer

    ALl message will hev reply if u messahe us here

    If u have message thr qtalk , qtalk has many bugs since end of last year and Qoo has not fixed it , we cant see the mesasge there

    If u have message through normal q message we will have message u

    Can we check what message u sent to us ?

    Do asssits with order number

    Thanks

  • Question : Inquiry for the item from can****Oct 09, 2018

    Hi, any restock for Tsum blue design? If yes, when will the stock be arriving? Thank you

    Answer : [Re] Inquiry for the item from can****

    HiHi

    Tsum Blue under new production (; not so soon coming in

  • Question : Inquiry for the item from leo****Sep 24, 2018

    Hi may i know this baby bowl can keep warm?

    Answer : [Re] Inquiry for the item from leo****

    yes can (;

+View all Notice, FAQ, Q&A >>
❤ Hello Kitty Melody Twin Star Tsum Purin Princess Gudetama Kids Baby Adults Blanket ❤ Baby Blanket
❤ Hello Kitty Melody Twin Star Tsum Purin Princess Gudetama Kids Baby Adults Blanket ❤ Baby Blanket
Item Q&A
  • Question : Inquiry for the item from noi****May 14, 2019

    Hi, when will you have more design available for kids blanket?

    Answer : [Re] Inquiry for the item from noi****

    HiHi

    Apologize only have those available (;

  • Question : Inquiry for the item from bel****Feb 06, 2019

    Noticed all that My Melody kids size all sold out. Will you be restocking?

    Answer : [Re] Inquiry for the item from bel****

    HiHi

    Restock actually just reach before new year.

    Not so soon (: can consider the FAM series. Mix character one

  • Question : Inquiry for the item from bel****Jan 26, 2019

    hi

    do you have any dinosaur design balnket>?

    Answer : [Re] Inquiry for the item from bel****

    HiHi

    Not at e moment (:

  • Question : Inquiry for the item from nov****Jan 19, 2019

    Hi,i saw the option for sumikko but I couldn’t find the picture. Can i see the sumikko design?

    Answer : [Re] Inquiry for the item from nov****

    HiHi

    That one need design Haven update yet.

    Attached the picture for you first.

    Cause mostly the listing update next week (;

    Question : [Re] Inquiry for the item from nov****

    Hi,I ordered 1 from you yesterday. Thanks

    Answer : [Re] Inquiry for the item from nov****

    Hi Morning

    thanks. courier will pick today (;

  • Question : Inquiry for the item from tan****Jan 15, 2019

    Hi,

    Will you be restocking Cino3 in queen size soon?

    Answer : [Re] Inquiry for the item from tan****

    HiHi

    Should reach us around 1-2 weeks :D

+View all Notice, FAQ, Q&A >>
♥ MANY CARTOON Floor Mat Carpet Bathroom Bedroom House Mat ♥ High Absorbency Anti Slip Mat ♥
♥ MANY CARTOON Floor Mat Carpet Bathroom Bedroom House Mat ♥ High Absorbency Anti Slip Mat ♥
Item Q&A
  • Question : Inquiry for the item from skp****May 14, 2019

    When will you replenish stocks fr A1 to A9?

    Answer : [Re] Inquiry for the item from skp****

    HiHi

    End May :D

    Question : [Re] Inquiry for the item from skp****

    Possible to notify me when its here?

    Answer : [Re] Inquiry for the item from skp****

    HiHi

    We can't initial message. U may want to email us at jumbo-playground@hotmail.com so we can email u when reach (:

  • Question : Inquiry for the item from skp****Jan 22, 2019

    Hi, when will you restock the Hello Kitty designs?

    Answer : [Re] Inquiry for the item from skp****

    HiHi

    After CNY already (;

    Question : [Re] Inquiry for the item from skp****

    Are the stocks in for hello kitty?

    Answer : [Re] Inquiry for the item from skp****

    Around Mid to End March :D

  • Question : Inquiry related delivery from rai****Dec 12, 2018

❤ Big Stroller Bag ❤ Pram/ Car Seat Carrying ❤ Travel Bag  ❤ Protector Storage Case ❤ Flight Buggies
❤ Big Stroller Bag ❤ Pram/ Car Seat Carrying ❤ Travel Bag ❤ Protector Storage Case ❤ Flight Buggies
Item Q&A
  • Question : Inquiry for the item from chi****May 13, 2019

    Hello, will you be restocking for L size stroller in black?

    Answer : [Re] Inquiry for the item from chi****

    Yes, restock around end May (:

    Question : [Re] Inquiry for the item from chi****

    thanks for letting me know. any chance to restock earlier?

    Answer : [Re] Inquiry for the item from chi****

    HiHu

    It's already restock but yet to reach. Only to confirm when reach, hence told u a later date (:

  • Question : Inquiry for the item from smi****Apr 27, 2019

  • Question : 关于运送app****会员的咨询。Mar 02, 2019

    I can self collect

    Answer : [Re] 关于运送app****会员的咨询。

    Hi Morning

    Self collection at 186 woodlands industrial park e5.. Weekdays working hours, strictly via appt only

    Alternative can opt for qxpress, tmr courier pick. Reachbu on Tue or we'd

    Thanks (;

  • Question : Inquiry for the item from jhe****Dec 02, 2018

  • Question : Inquiry for the item from jhe****Dec 02, 2018

+View all Notice, FAQ, Q&A >>
❤ Baby Potty Toilet Training Soft Padded Cushion Seat ❤ Kids Pedestal Pan Pony Spiderman Hello Kitty
❤ Baby Potty Toilet Training Soft Padded Cushion Seat ❤ Kids Pedestal Pan Pony Spiderman Hello Kitty
Item Q&A
  • Question : Inquiry for the item from jem****May 13, 2019

    Hi,

    I am working at a hospital, here in Singapore.
    I am looking for a toilet seat, for smaller children, which can be attached onto the commode chair while doing Urinary procedures.

    However, I would need it to be very secure and barely shakey.
    Which would you recommend?

    Hope to hear from you soon.

    Thank you! :)

    Regards,
    Jemima

    Answer : [Re] Inquiry for the item from jem****

    Hi Jemima

    Thanks for your interest, u may measure the toilet bowl and compare with our size will be better

    thanks :D

  • Question : Inquiry for the item from cle****Apr 03, 2019

    May I know when is 10A and 10E in stock?

    Answer : [Re] Inquiry for the item from cle****

    HiHi 10E around end April

    10 A and B under new production. Yet to have confirm date (;

    Question : [Re] Inquiry for the item from cle****

    May I know when 10A is in stock?

    Answer : [Re] Inquiry for the item from cle****

    Not so soon (:

  • Question : Inquiry for the item from smf****Apr 25, 2019

    May I know if there will be restock for design 10A? Thanks

    Answer : [Re] Inquiry for the item from smf****

    Not at e moment (:

  • Question : Inquiry for the item from col****Apr 08, 2019

    Hi any rest9ck fr 3A? MLP?

    Answer : [Re] Inquiry for the item from col****

    Dear Customer

    Pony under new production, don't have stock at the moment (;

    Question : [Re] Inquiry for the item from col****

    Ok thk u...pks inform me if hv pony...thks

    Answer : [Re] Inquiry for the item from col****

    My apologize, we can't inital message (:

    But we will update the listing once pony come in (:

  • Question : Inquiry for the item from sha****Apr 01, 2019

    Hi, Can we fold the ABC Adjustable Potty?

    Answer : [Re] Inquiry for the item from sha****

    Hi

    ABC out of stock :D

    Question : [Re] Inquiry for the item from sha****

    Q10 said theres still 2 left...

    Answer : [Re] Inquiry for the item from sha****

    Dear Customer

    Apologize, yes still have.

    it's foldable (:

+View all Notice, FAQ, Q&A >>
💖 Hello Kitty Wine Glass Set 💖 2 Piece Set 💖 Crystal 💖 Juice Drinks Party 💖 Birthday Gifts
💖 Hello Kitty Wine Glass Set 💖 2 Piece Set 💖 Crystal 💖 Juice Drinks Party 💖 Birthday Gifts
Item Q&A
  • Question : Inquiry for the item from Fat****May 12, 2019

    Hi
    Is there any chance you will be bringing in more of the Hello Kitty Tall glass? Thanks!

    Answer : [Re] Inquiry for the item from Fat****

    HiHi
    Apologize out of production Le

    Question : [Re] Inquiry for the item from Fat****

    Oooh, so sad. Thank you anyway.

    Answer : [Re] Inquiry for the item from Fat****

    Welcome (:

  • Question : Inquiry for the item from dea****Dec 17, 2018

    No image of short glass

    Answer : [Re] Inquiry for the item from dea****

    have, below . but Hello Kitty short glass no more .short left Cinnamon (;

    Question : [Re] Inquiry for the item from dea****

    Any image with tall n short together

    Answer : [Re] Inquiry for the item from dea****

    nope

  • Question : Can I self collect the Hello Kitty tall wine glass today, 8/11/17?Nov 08, 2017

    Hi, Can I self collect from your office today?

    Answer : [Re] Can I self collect the Hello Kitty tall wine glass today, 8/11/17?

    Yes, u can collect before 5 pm .

    186 woodlands industrial park e5 , During weekdays 12-5pm

    Thanks

    Do inform before coming . As collection at lift lobby (:

  • Question : Packaging for short glassAug 28, 2017

    Hi!

    Does the short glass comes with box packaging too? Thanks

    Answer : [Re] Packaging for short glass

    HiHi

    Comes with a box with two glass in it.

    Packed with good protective layer in the box to prevent breakage

    Thanks :D

  • Question : PackagingAug 28, 2017

    Hi,

    Does the tall glass comes with box packaging?

    Thanks.

    Answer : [Re] Packaging

    HiHi

    Comes with a box with two glass in it.

    Packed with good protective layer in the box to prevent breakage

    Thanks :D

💖 Hello Kitty Ceramic Anti Bacterial Condiment Set 💖  Kitchen Spice Container Holder 💖 Saucer 💖
💖 Hello Kitty Ceramic Anti Bacterial Condiment Set 💖 Kitchen Spice Container Holder 💖 Saucer 💖
Item Q&A
  • Question : Inquiry for the item from nao****May 11, 2019

    Kso2 will you be getting more of the Kso2, the round Hello Kitty with the pink bow in? If you are, would you please notify me by gmail?

    Answer : [Re] Inquiry for the item from nao****

    HiHi

    Not so soon (:

  • Question : Inquiry for the item from pea****Mar 02, 2019

    When u have stock for ks03?

    Answer : [Re] Inquiry for the item from pea****

    Not at e moment (:

  • Question : Inquiry for the item from jes****Dec 05, 2018

    Hi, when will stock arrive for the first 3 designs ?

    Answer : [Re] Inquiry for the item from jes****

    HiHi

    currently under new production, yet to confirm (:

  • Question : ks03Jul 04, 2018

    May I know the stand is flat type or bridge type?

    Answer : [Re] ks03

    The Silver one Flat one. not Bridge (;

  • Question : Inquiry for the item from eye****Mar 12, 2018

+View all Notice, FAQ, Q&A >>
♥ FAST DELIVERY ♥ PREMIUM QUALITY FITTED / NON-FITTED WATERPROOF MATTRESS PROTECTOR SALES
♥ FAST DELIVERY ♥ PREMIUM QUALITY FITTED / NON-FITTED WATERPROOF MATTRESS PROTECTOR SALES
Item Q&A
  • Question : Inquiry for the item from shu****May 11, 2019

    For the baby cot mattress protector, is it single sided or double sided mattress protector ?

    Answer : [Re] Inquiry for the item from shu****

    HiHi

    Top layer only (:

  • Question : Inquiry for the item from cel****Sep 11, 2018

    Hi,

    Non-fitted has elastic bands at 4 corners?

    Answer : [Re] Inquiry for the item from cel****

    Yes! :D

  • Question : Inquiry for the item from lie****Mar 05, 2018

    Is the single waterproof bedshet with zip? Thanks

    Answer : [Re] Inquiry for the item from lie****

    Nope, we don't bring in zip series. (:

❤ Hello Kitty Slipper ♥ Kids/ Adults Cartoon Cushion Melody Bedroom Bathroom Toilet Anti Slip Shoes
❤ Hello Kitty Slipper ♥ Kids/ Adults Cartoon Cushion Melody Bedroom Bathroom Toilet Anti Slip Shoes
Item Q&A
  • Question : Inquiry for the item from mel****May 10, 2019

    Hi, any restock for kids car slippers? Thanks.

    Answer : [Re] Inquiry for the item from mel****

    HiHi

    Not at e moment (;

  • Question : Inquiry for the item from pea****Mar 27, 2019

    Hi may I know when the kids bedroom slipper will be in stock?

    Answer : [Re] Inquiry for the item from pea****

    HiHi

    currently not at the moment (;

  • Question : Inquiry for the item from ser****Feb 11, 2019

    Hi Seller

    May I know when will there be new stock for Frozen Blue, size 17cm? Thanks.

    Hope to get a pair.

    Answer : [Re] Inquiry for the item from ser****

    HiHi

    Not so soon for the kids series :D

    Question : [Re] Inquiry for the item from ser****

    I see.. thanks

    Answer : [Re] Inquiry for the item from ser****

    Welcome (;

  • Question : Inquiry for the item from fiz****Jan 17, 2019

    Hi, for 2 years old and 5 years old which size do you suggest? Which other designs are for kids?

    Answer : [Re] Inquiry for the item from fiz****

    HiHi

    Kids one not much left already (;

  • Question : Inquiry for the item from Pin****Nov 27, 2018

    Hi,

    Will the item below re-instock?
    Black - I06 -
    Red - I07 -
    Size: 35-37

    Answer : [Re] Inquiry for the item from Pin****

    HiHi

    that one no restock yet (:

    Question : [Re] Inquiry for the item from Pin****

    Not sure when or totally wont have again??

    Answer : [Re] Inquiry for the item from Pin****

    not sure when production will be done (:

+View all Notice, FAQ, Q&A >>
💖 SuperHero Color Pens/ Goodie Bags Children  Gifts/ School Present/ Coloring Marker 💖
💖 SuperHero Color Pens/ Goodie Bags Children Gifts/ School Present/ Coloring Marker 💖
Item Q&A
  • Question : Inquiry related delivery from eun****May 09, 2019

  • Question : Inquiry for the item from 233****Apr 28, 2019

    Hi! How many color pens are there in each bottle? Is it 1 color per pen or are there duplicate colors in each bottle? Thank you.

    Answer : [Re] Inquiry for the item from 233****

    Dear Customer

    Comes with 12 pens in each container

    Color may have 1-2 same or different tone of blue etc

    Thanks

  • Question : Inquiry for the item from win****Apr 25, 2019

  • Question : Inquiry for the item from the****Apr 10, 2019

    Can I do a self collection?

    Answer : [Re] Inquiry for the item from the****

    Dear Customer

    self collection at 186 woodlands industrial park.

    strictly via appt only.

    if location is okay for you, leave down your contact number.

    my colleague will contact u

    thanks (:

  • Question : Inquiry for the item from sjs****Feb 17, 2019

+View all Notice, FAQ, Q&A >>
💖 Electric USB Charging ENGLISH VERSION PORTABLE Electric Baby Breast Milk Pump 💖
💖 Electric USB Charging ENGLISH VERSION PORTABLE Electric Baby Breast Milk Pump 💖
Item Q&A
  • Question : Inquiry related cancel and refund from Jes****May 09, 2019

    Is it possible to cancel the order

    Answer : [Re] Inquiry related cancel and refund from Jes****

    I need to cancel order and need refund plz

    Question : [Re] Inquiry related cancel and refund from Jes****

    Dear Customer

    Courier already collect the item

    For cancellation, u may need to send back the iten after receive in original condition

    Customer have to borne the to and back courier fees

    Thanks

  • Question : Inquiry for the item from Jes****May 09, 2019

    Hi is the breast pump real bubee brand or wat brand

    Answer : [Re] Inquiry for the item from Jes****

    Dear Customer

    Its not real bubee brand , however the quality is good :D

    Comes with simulation and strong suction power too

    Thanks

  • Question : Inquiry for the item from sai****Apr 23, 2019

    Hi! If I get the double pump, will i have the option to only pump one side at a time?

    Answer : [Re] Inquiry for the item from sai****

    Dear Customer

    HVe to pump two side at the same time for two pumps (;

    Question : [Re] Inquiry for the item from sai****

    Thank you. Do you have advise on whether I should get single or double? I am a first time mother, due in June. I want to get a pump just incase first but I dont know to get single or double.

    Answer : [Re] Inquiry for the item from sai****

    Dear Customer

    Congratulations to you.

    Save time wise, we recommend to get two pump.

    Reason being

    1. It's faster, massage both your breast first and use the pump tgt at the same time

    2. Some mothers milk might start dripping once the time to express reach, if get single pump, one side pumping but another side might be dripping. Will waste the precious milk that is dripping out

    Hope the above helps (:

  • Question : Inquiry for the item from Sha****Mar 26, 2019

    Need to plug to power then can use ?

    Can charge in advance n use without cable ?

    Answer : [Re] Inquiry for the item from Sha****

    Dear Customer

    Plug in for using. u may consider using a portable charger.

    thanks (:

  • Question : Inquiry related delivery from yih****Sep 30, 2018

    Hi seller,

    Need the pump urgently, possible to arrange for self collection?

    Thanks

    Answer : [Re] Inquiry related delivery from yih****

    HiHi

    U can self collect at 186 Woodlands industrial park e5, weekdays 12-5 pm.

    strictly via appt only. have to inform and confirm a day in advance before coming

    else can opt for quick delivery. can choose date and time (:

    Question : [Re] Inquiry related delivery from yih****

    Hi seller,

    Thanks for the reply..can I buy today and collect tomorrow?

    Thanks

    Answer : [Re] Inquiry related delivery from yih****

    yes can. around what time will u reach tmr? tmr we will be available from 9 am.

    thanks (:

    Question : [Re] Inquiry related delivery from yih****

    Tomorrow between 2pm to 5pm..do I still have to pay for the shipping fee?

    Answer : [Re] Inquiry related delivery from yih****

    How about u email us at Jumbo-playground@hotmail.com

    with your contact number. my colleague will contact u tmr. den tmr u just pass him cash when u reach?

    cause qprime delivery fees is not give to us. is to qxpress them self

    Question : [Re] Inquiry related delivery from yih****

    Ohh I have make the payment already, thought can refund the Qxpress shipping fee, else u give me some free gift :)

    Answer : [Re] Inquiry related delivery from yih****

    Cause that one is Qprime. Qprime qoo don't give us the fees.

    qxpress have give us (;

    later u let us know if u want cancel and pay when reach or do u want a gino food cutter ? (:

    Question : [Re] Inquiry related delivery from yih****

    I have food cutter already. Then, I want to cancel and pay cash later to collect..tks!

    Answer : [Re] Inquiry related delivery from yih****

    Can u cancel the order for me or I have to do the cancellation?

    Question : [Re] Inquiry related delivery from yih****

    can do it tgt when collect (;

    Answer : [Re] Inquiry related delivery from yih****

    Hi,

    Would like to buy one more set for standby..do u sell the teat separately?

    Thanks

    Question : [Re] Inquiry related delivery from yih****

    Hi,

    Would like to buy one more set for standby..do u sell the teat separately?

    Thanks

    Answer : [Re] Inquiry related delivery from yih****

    Hi,

    Would like to buy one more set for standby..do u sell the teat separately?

    Thanks

    Question : [Re] Inquiry related delivery from yih****

    HiHi

    We don't have extra teat (; so sorry about it.

    do u want to do a self collection?

    Thanks (:

    Answer : [Re] Inquiry related delivery from yih****

    Hi,

    Thanks for the swift reply. Oic, one teat is not enough hehe. Is ok I can wait for Qexpress this time round :)

    Thank you!

    Question : [Re] Inquiry related delivery from yih****

    HiHi

    Can try fix other teat with this also (;

    Sure thanks! :D

+View all Notice, FAQ, Q&A >>
KOREA ❤ 24PCS/ MOSQUITO PATCH ❤ Goodie Bag Cartoon Kids School Insect Repellent ❤
KOREA ❤ 24PCS/ MOSQUITO PATCH ❤ Goodie Bag Cartoon Kids School Insect Repellent ❤
Item Q&A
  • Question : Inquiry related delivery from sha****May 09, 2019

    If i purchase today. When can i receive the item. I hope to receive the item by this Wednesday (15th May) latest.

    Answer : [Re] Inquiry related delivery from sha****

    Dear Customer

    Please use courier at $3.99 . Courier pick tmr, should reach u on Sat or latest Monday/ Tue

    Thanks (:

  • Question : Inquiry for the item from ele****Apr 05, 2019

    I bought 2 packets and the patches inside very old, faded and weird smell. Please advice on replacement. Thanks!

    Answer : [Re] Inquiry for the item from ele****

    Dear Customer

    Kindly assist what weird smell do you mean?

    All patches are lemon grass smell

    Thank you

    Question : [Re] Inquiry for the item from ele****

    Yes I know all the patches are lemon grass smell, I have been using this patch for the past 2 years. The sticker is old and faded, and smell different from my previous orders.

    Answer : [Re] Inquiry for the item from ele****

    Dear Customer

    Kindly assist us with your order number. We will check the batch with supplier

    Thanks (:

    Question : [Re] Inquiry for the item from ele****

    My order number is 291088957. Kindly refer to attached.

    Answer : [Re] Inquiry for the item from ele****

    Dear Customer

    U may check for the expiry date printed on the package

    Thanks :D

    Question : [Re] Inquiry for the item from ele****

    Checked but as I mentioned the stickers are all faded and different smell. The other pack I bought is ok. Pls advice replacement otherwise will write bad review.

    Answer : [Re] Inquiry for the item from ele****

    Sorry, the expiry date stated in good condition. Its safe to use within the expiry date.

    U can review , we will feedback after u review . I believe customer will understand. Thanks :D

    Question : [Re] Inquiry for the item from ele****

    I will attach the faded patch photo, how can the patch is faded and smell different before expiry. I don't think you will accept if u pay for something that is faulty. Eg if u buy a bread that is moudly before expiry, will u ask for replacement?

    Answer : [Re] Inquiry for the item from ele****

    Thank you (:

  • Question : Inquiry for the item from lok****Mar 26, 2019

    Hi hi can self collection?
    I need it tmr

    Answer : [Re] Inquiry for the item from lok****

    HiHi

    Self collection at 186 woodlands industrial park.

    working hours, inform and let us confirm before coming (;

  • Question : Inquiry for the item from ely****Jan 28, 2019

  • Question : Inquiry for the item from sha****Nov 21, 2018

💖 Kids Goodie Bags/ Color Pencil/ Sunglass/ Marker/ Mosquito Patch/ Wallet/ Stationary Magnet Set
💖 Kids Goodie Bags/ Color Pencil/ Sunglass/ Marker/ Mosquito Patch/ Wallet/ Stationary Magnet Set
Item Q&A
  • Question : Inquiry for the item from jan****May 08, 2019

    Hi seller,

    If I order now, can I arrange self collect today.

    Thanks

    Answer : [Re] Inquiry for the item from jan****

    Dear Customer

    Self Collection at 186 Woodlands industrial park, working hours. via appt only

    Do let us know if okay , and put in memo to seller :D

    thanks

  • Question : Inquiry for the item from agn****May 04, 2019

    Will there be more sunglasses set?

    Answer : [Re] Inquiry for the item from agn****

    Yes, next week (:

  • Question : Inquiry related delivery from nur****May 02, 2019

    Hi seller

    If I want to self-collect, where is your location?

    Answer : [Re] Inquiry related delivery from nur****

    Dear Customer

    186 woodlands industrial park e5. Weekdays only. Via appt

  • Question : Inquiry for the item from bee****May 02, 2019

  • Question : Inquiry related delivery from su_****Apr 28, 2019

+View all Notice, FAQ, Q&A >>
💖 Kids DIY Brick Projection Watch  💖 LOL PONY FROZEN SUPERHERO Party Goodie Bag Birthday Gifts 💖
💖 Kids DIY Brick Projection Watch 💖 LOL PONY FROZEN SUPERHERO Party Goodie Bag Birthday Gifts 💖
Item Q&A
  • Question : Inquiry for the item from ays****May 02, 2019

    Hi will you be restocking toy story projection watches? Thanks in advance

    Answer : [Re] Inquiry for the item from ays****

    Yes, coming next week (:

    Question : [Re] Inquiry for the item from ays****

    Hi, still no stock yet?

    Answer : [Re] Inquiry for the item from ays****

    HiHi

    My apologize, slight delay . Yet to reach (: let me check tmr

  • Question : Inquiry related delivery from soo****May 06, 2019

  • Question : Inquiry for the item from jun****May 03, 2019

  • Question : Inquiry for the item from Ser****May 01, 2019

  • Question : Inquiry for the item from Lin****Apr 27, 2019

+View all Notice, FAQ, Q&A >>
Hello Kitty/ Doraemon Portable Travel Soap Dispenser Set ♥ Swim Bathing Set
Hello Kitty/ Doraemon Portable Travel Soap Dispenser Set ♥ Swim Bathing Set
Item Q&A
  • Question : Cha****会员的咨询。May 05, 2019

  • Question : Inquiry for the item from shu****Jul 27, 2017

    What is the capacity for each side? Thanks

    Answer : [Re] Inquiry for the item from shu****

    About 50ML +/- :D

    About 50ML +/- :D
    (Jul 28, 2017 10:24)

💖 Cartoon KeyChain Ezlink Card Holder 💖 Accessories/ Bag Decorations 💖 Pikachu Twin Star
💖 Cartoon KeyChain Ezlink Card Holder 💖 Accessories/ Bag Decorations 💖 Pikachu Twin Star
Item Q&A
  • Question : Inquiry for the item from ade****May 05, 2019

    Will you be restocking out of stock design? Like 2001? Thanks.

    Answer : [Re] Inquiry for the item from ade****

    Not at e moment (:

  • Question : Inquiry for the item from srn****Dec 03, 2018

  • Question : Inquiry for the item from che****Jan 04, 2018

    Hi I have received the wrong items, may I know instead of sending it back, is it possible to do an exchange physically? As I don’t really trust Sing Post’s normal mail. It gets lost easily and especially this item is so small. Thank you.

    Answer : [Re] Inquiry for the item from che****

    HiHi

    Thanks for ur order,

    Apologize , physical exchange is at 186 Woodlands industrial park e5, weekdays 12-5 pm (:

    Sorry for the inconvenience caused

    Question : [Re] Inquiry for the item from che****

    Hi, because I am working during that hours. Is there no other timing? Or is weekend possible? Thank you!

    Answer : [Re] Inquiry for the item from che****

    HiHi

    U may want to drop an email to us at Jumbo-playground@hotmail.com, my colleague will assist u with that :D

    Thanks

    Question : [Re] Inquiry for the item from che****

    Hi sure, I have just sent in an email. Thank you!

    Answer : [Re] Inquiry for the item from che****

    Thanks (:

  • Question : Inquiry for the item from she****Aug 06, 2017

    Hello,

    May I know how to select for Registered postage? As I can see from above, there is only Normal postage available...

    Thanks 😊

    Answer : [Re] Inquiry for the item from she****

    HiHi

    We have added in Qxpress inside.

    Qxpress reach within 1-2 working days after collect. Faster and more inefficient. And they will contact u if no one at home.

    To prevent to hazzle of collecting at Singpost

    Thanks :D

❤ Hello Kitty Elastic Luggage Cover ❤ Luggage Bag Protector ❤ Melody Doraemon Twin Star ❤Paris
❤ Hello Kitty Elastic Luggage Cover ❤ Luggage Bag Protector ❤ Melody Doraemon Twin Star ❤Paris
Item Q&A
  • Question : Inquiry for the item from reg****May 04, 2019

    Will you be restocking stitch new?

    Answer : [Re] Inquiry for the item from reg****

    Dear Customer

    That one under new production. Not so soon (;

  • Question : Inquiry for the item from spu****Apr 08, 2019

    Hi, can I check if the quality of the covers are the same regardless whether 1 or 2 sided? Thanks.

    Answer : [Re] Inquiry for the item from spu****

    Dear Customer

    it's the same , only new series (Twin Star New, Doraemon New, Melody New) are thicker

    1 Sided means one side have design

    2 Sided means front and back has design

    Hope the above helps (:

  • Question : Inquiry for the item from van****Mar 07, 2019

  • Question : Inquiry for the item from mel****Mar 02, 2019

    hi seller, may I know the side opening is one (left or right only) or two side? thx

    Answer : [Re] Inquiry for the item from mel****

    Dear Customer

    Which series do u mean?

    Thanks (:

    Question : [Re] Inquiry for the item from mel****

    cinnamon n purin series. 😊

    Answer : [Re] Inquiry for the item from mel****

    HiHi

    That one is same as Hello Kitty Paris series. (:

  • Question : Inquiry for the item from lsh****Dec 31, 2018

    Hi seller.
    I would like to place order for one piece of the lugguage cover together with 2 pieces of lugguage belt.
    Please advise how do I place this order as the qty is either 1 piece lugguage cover with 1 piece of lugguage belt OR 2 pieces of lugguage cover with 2 pieces of lugguage belt.

    Answer : [Re] Inquiry for the item from lsh****

    HiHi

    Thanks for your interest.

    For the promotion price luggage belt is one luggage cover to one belt.

    U can order another belt at the belt listing itself

    Or u can leave a memo to seller. Stating u want another belt at the promotion price (payment via bank transfer or paylah) and we will contact u after order.

    U can see which one u can enjoy more coupon discount (either the ordering of one more belt thr another belt listing (can be find in our store) or top up via cash at the discount price

    Thanks (:

+View all Notice, FAQ, Q&A >>
3E Organic Mattress/ Organic Coconut Coir / Natural/ Coco Mat Playpen/ Cot/ Crib/ Breathable Firm
3E Organic Mattress/ Organic Coconut Coir / Natural/ Coco Mat Playpen/ Cot/ Crib/ Breathable Firm
Item Q&A
  • Question : Inquiry for the item from lan****May 04, 2019

    Hi. When is your stock coming in? Thanks

    Answer : [Re] Inquiry for the item from lan****

    Ard two weeks (:

  • Question : Inquiry for the item from joc****Feb 09, 2019

    Hi, do you sell just the mattress cover?

    Answer : [Re] Inquiry for the item from joc****

    Not at e moment (:

  • Question : Inquiry for the item from xin****May 20, 2017

    Will it fits nicely to baby cot size 130 x 70? Is it ok if buy two and stack it tgt? Will it be too hard?

    Answer : [Re] Inquiry for the item from xin****

    HiHi

    This is 60 x 120 cm, will be smaller than your cot.

    It's fine to stack. :D

  • Question : [About Item] Related InquiriesMar 15, 2017

    Hi,

    When I checked out, the final bill also include the cost of the mattress protector. Thought it's free?

    Thanks

    Answer : [Re] [About Item] Related Inquiries

    HiHi

    Don't add the mattress protector. It's included le.

    U add again means to get additional.

    Meaning just pay for the mattress. It will come w mattress and protector. Two products 😊

    Question : [Re] [About Item] Related Inquiries

    Okie Dokie ... thanks

    Answer : [Re] [About Item] Related Inquiries

    Welcome :D

    Question : [Re] [About Item] Related Inquiries

    I had already placed an order. Btw, which country is the mattress manufactured from?

    Answer : [Re] [About Item] Related Inquiries

    HiHi

    Thanks for ur order, yst courier already took

    should reach u today or tmr [:

    Made in China :D

  • Question : Free gift but charge $22?Sep 01, 2016

    Hi I want to order the purple mattress , but why when I select the free gift water proof cover , have to pay addition +$22?

    Answer : [Re] Free gift but charge $22?

    Already done some changes

    Question : [Re] Free gift but charge $22?

    I don't see any changes ?

    Answer : [Re] Free gift but charge $22?

    Hi, i think their system got issue , u may take a look again

+View all Notice, FAQ, Q&A >>
💖 Pendulum Wall Clocks 💖 Hello Kitty/ Melody/ Twin Star/ Purin/ Cinnamon Office Home Wall Clock 💖
💖 Pendulum Wall Clocks 💖 Hello Kitty/ Melody/ Twin Star/ Purin/ Cinnamon Office Home Wall Clock 💖
Item Q&A
  • Question : Inquiry for the item from rut****May 03, 2019

    It will had sound every hour ?

    Answer : [Re] Inquiry for the item from rut****

    Nope (:

    Question : [Re] Inquiry for the item from rut****

    Ok thank

    Answer : [Re] Inquiry for the item from rut****

    Welcome (;

  • Question : Inquiry for the item from sjm****Apr 09, 2019

    hi, will the bird come out for the pendulum clock

    Answer : [Re] Inquiry for the item from sjm****

    HiHi

    The bird will not come out (:

  • Question : Inquiry for the item from ste****Jan 15, 2019

    Is it table clock for hello kitty and my melody series?

    Answer : [Re] Inquiry for the item from ste****

    Nope, wall clock (;

  • Question : Inquiry for the item from lie****Dec 11, 2018

    Hi...will the cuckoo comes out every hour when the Pendulum clock? If yes, can we set up so that it will only come out during day time?

    Answer : [Re] Inquiry for the item from lie****

    HiHi

    it will not come out. it's a silence clock. thanks (:

  • Question : Order 268727851Aug 07, 2018

    Hi seller

    The item received was totally different, please send me the correct item and advise how to return the wrong item to you.

    Thanks

    Answer : [Re] Order 268727851

    HiHi

    Thanks for ur order. apologize my colleague should have mix it up

    kindly assist us with ur

    Name
    Add
    Contact Number

    my colleague will check which is the earlier date for exchange. (:

+View all Notice, FAQ, Q&A >>
💖 Superheros Shooting Glove 💖 Kids Toys Batman Spiderman Captain America Hulk Ultraman 💖
💖 Superheros Shooting Glove 💖 Kids Toys Batman Spiderman Captain America Hulk Ultraman 💖
Item Q&A
  • Question : Inquiry related delivery from val****May 03, 2019

  • Question : Inquiry related delivery from che****Jan 13, 2019

    I need the item urgently hence is it possible to do self-collection under your store/office?

    Answer : [Re] Inquiry related delivery from che****

    HiHi

    Thanks for your interest.

    Self collection at 186 woodlands industrial park e5 , working hours

    Strickty via appt only , have to inform a day before coming

    Alternative can take qxpress, order by later before 8 am (Monday), Monday courier pick and reach u on Tue or wed

    Else qx quick, can choose date and timing for delivery

    Thanks (:

    Question : [Re] Inquiry related delivery from che****

    Order number 288214335, collection will be on thurs 18 Jan bteween 11:30-12pm. Thank you!

    Answer : [Re] Inquiry related delivery from che****

    Sure thanks. My colleague will contact u tmr (:

  • Question : Inquiry for the item from jas****Jan 12, 2019

  • Question : Inquiry for the item from ade****Dec 11, 2018

    Hi,
    What is the age range for these toys?

    Answer : [Re] Inquiry for the item from ade****

    HiHi

    This depends on kids one. cause small big kids also like to play

    thanks (:

  • Question : Inquiry for the item from Per****Nov 20, 2018

+View all Notice, FAQ, Q&A >>
💖 Kids Party Table Cloth Goodie Bag Kids School Birthday 💖 Hello Kitty Spiderman Avengers Unicorn
💖 Kids Party Table Cloth Goodie Bag Kids School Birthday 💖 Hello Kitty Spiderman Avengers Unicorn
Item Q&A
  • Question : Inquiry for the item from hea****May 02, 2019

    Hi the table cloth are in stock?

    Answer : [Re] Inquiry for the item from hea****

    Yes, those can choose one is available (:

💖 Baby Carrier Rain Cover Protector 💖 Rain Coat 💖 Wind Proof/ Rain Shield/ Hood/ Cape/ Cloak
💖 Baby Carrier Rain Cover Protector 💖 Rain Coat 💖 Wind Proof/ Rain Shield/ Hood/ Cape/ Cloak
Item Q&A
  • Question : Inquiry related delivery from Lit****May 02, 2019

  • Question : Inquiry for the item from lis****Dec 18, 2018

    Hi, do you have the one meant for winter use? Thanks

    Answer : [Re] Inquiry for the item from lis****

    HiHi

    Not at e moment (:

    Question : [Re] Inquiry for the item from lis****

    Thanks

    Answer : [Re] Inquiry for the item from lis****

    Welcome (;

  • Question : Inquiry for the item from wei****Sep 04, 2017

    This is for baby up to max how many kg?

    Answer : [Re] Inquiry for the item from wei****

    HiHi

    This for the baby carrier. As long baby can fit in it, will still be suitable.

    Thanks (:

💖 Kids Sunglass Notebook Stationary Set 💖 Goodie Bag Cartoon  Children Party Gift Set 💖
💖 Kids Sunglass Notebook Stationary Set 💖 Goodie Bag Cartoon Children Party Gift Set 💖
Item Q&A
  • Question : Inquiry for the item from xhy****May 01, 2019

    Hi can I find out if restock coming soon?

    Answer : [Re] Inquiry for the item from xhy****

    Yes, coming around 1-2 weeks (:

  • Question : Inquiry for the item from 212****Apr 24, 2019

    Hi, Will u restock shades with notepad
    ?

    Answer : [Re] Inquiry for the item from 212****

    Yes! Restock coming around Early May (:

  • Question : Inquiry for the item from awj****Apr 06, 2019

    When will stocks be replenished for the McQueen set/Spiderman/Mickey set?

    Answer : [Re] Inquiry for the item from awj****

    HiHi

    Under new production, not so fast (:

    Question : [Re] Inquiry for the item from awj****

    Any estimated date?

    Answer : [Re] Inquiry for the item from awj****

    Not yet confirmed (;

  • Question : Inquiry for the item from lin****Mar 03, 2019

  • Question : Inquiry from sky****Nov 27, 2018

    Hi. Is it possible to walk in for purchase your products instead of delivery to my premises?

    Answer : [Re] Inquiry from sky****

    HiHi

    Apologize, we don't do walk in

    thanks (:

+View all Notice, FAQ, Q&A >>