Q&A board

Q & A Lists
Item Question & Answer
KODZ - Trendy Tops Blouses Multi Styles Women Fashion- Flash Deal
KODZ - Trendy Tops Blouses Multi Styles Women Fashion- Flash Deal
Item Q&A
TOKICHOI - Multi Color Trendy Long Skirt - 182292
TOKICHOI - Multi Color Trendy Long Skirt - 182292
Item Q&A
  • Question : Inquiry for the item from Deu****Apr 22, 2019

    Hi,
    Why the 50% off voucher can not be used for this item and most items can not be used ...
    Pls advise which brand can use the voucher?

    Answer : [Re] Inquiry for the item from Deu****

    Dear,
    the coupon is only available for normal items. For sale or promotion items are not entitle to use coupon, for you information.

KODZ - Oversized Sack Dress-6019967
KODZ - Oversized Sack Dress-6019967
Item Q&A
  • Question : Inquiry for the item from lin****Apr 16, 2019

    Hi seller,
    Do you restock size S?
    Thank you

    Answer : [Re] Inquiry for the item from lin****

    Dear,
    please advise which color you'd preper, we will check for you after receiving your reply.

    Question : [Re] Inquiry for the item from lin****

    Both colour.
    thank you.

    Answer : [Re] Inquiry for the item from lin****

    Dear Customer,
    We have re-stocked the item you are looking for. Kindly note that while we have re-stocked this item as per your request, this does not imply a reservation, so hurry before it sells out! Happy shopping!
    Team Toki Choi

    Question : [Re] Inquiry for the item from lin****

    Hi seller,
    I have just ordered the size M, can help me change to size S now?
    Thank you.

    Answer : [Re] Inquiry for the item from lin****

    Dear,
    As checked, your order has cancelled.
    any further question please advise.

    thank you.
    Team Toki Choi

    Question : [Re] Inquiry for the item from lin****

    Thank you for your replied.

    As I afraid your side proceed the orders, so I decided to cancelled the orders.
    But I have asked my friend help me make the new ordered thru her Qoo10 account.

    Thank you for your attention.

    Answer : [Re] Inquiry for the item from lin****

    Dear,okay!
    we hope you find something you like! Wish you have a pleasant shopping^^

KODZ - Waist Elasticated Back Buttoned Waist Straight Dress-182046
KODZ - Waist Elasticated Back Buttoned Waist Straight Dress-182046
Item Q&A
  • Question : Inquiry from jen****Apr 12, 2019

    Dear Seller, i'm interested in this dress but there are no other pics to see to know more about the dress details. Could you kindly upload more pics? Thanks.

    Answer : [Re] Inquiry from jen****

    Dear,
    Thanks for your insterest! We will update soon, please wait patiently.

KODZ - Square Neck Ruffle Detail Sleeves Chiffon Top - 182373
KODZ - Square Neck Ruffle Detail Sleeves Chiffon Top - 182373
Item Q&A
  • Question : Inquiry for the item from aw_****Mar 14, 2019

KODZ - FREE BELT! Belted Hot Shorts-180155
KODZ - FREE BELT! Belted Hot Shorts-180155
Item Q&A
  • Question : Inquiry for the item from est****Mar 13, 2019

    Hi Kodz.

    Is the material stretchable? Thick or thin material?

    Any plans to restock on L size for black?

    Thank you.

    Answer : [Re] Inquiry for the item from est****

    Dear,
    the material is a bit elastic, thickness is meidum, black L is no longer available. Do check out our other available options and we hope you find something you like!

TOKICHOI - U shaped Multi-color  Tie-up  Top-182096-Winter
TOKICHOI - U shaped Multi-color Tie-up Top-182096-Winter
Item Q&A
  • Question : Inquiry for the item from s_m****Mar 02, 2019

    Restock khaki colour?

    Answer : [Re] Inquiry for the item from s_m****

    Dear,
    We are sorry khaki color was no longer available, but other colors are still available, please enjoy shopping😊.

  • Question : Inquiry for the item from unt****Feb 19, 2019

TOKICHOI - V-neck Waist Multi-color Long Sleeved Shirt-182135
TOKICHOI - V-neck Waist Multi-color Long Sleeved Shirt-182135
Item Q&A
  • Question : Inquiry for the item from shu****Feb 28, 2019

    Will you restock the apricot or pale pink size S anytime soon?

    Answer : [Re] Inquiry for the item from shu****

    Dear,
    Thanks for your interest! We will restock apricot S soon, please wait for patiently.

YOCO - Scallop Hem Skirt-171909-Winter
YOCO - Scallop Hem Skirt-171909-Winter
Item Q&A
  • Question : Inquiry for the item from 261****Feb 15, 2019

    I would like to order the Baby Pink and Purple skirt but it is out of stock.

    I wonder whether you will restock again.

    Answer : [Re] Inquiry for the item from 261****

    Dear,
    Please advise which size you'd like to order, we will check for you after receiving your reply.
    thank you.

    Question : [Re] Inquiry for the item from 261****

    I am interested to purchase the skirt

    My height: 160 cm
    Waist :90 cm
    Pls let me know which size is suitable for me

    Answer : [Re] Inquiry for the item from 261****

    Dear,
    According to your details, the skirt may not fit you. You may conside to choose this kind of skirt~https://www.qoo10.sg/item/YOCO-HIGH-WAISTED-TIE-FRONT-MAXI-SKIRT-182398/647431551

    Question : [Re] Inquiry for the item from 261****

    The size guide stated the waist is 35.5 inch = 90cm which is my waist size
    But you stated it may not fit me.

    Answer : [Re] Inquiry for the item from 261****

    Dear,
    The measurement on the web is cm, not inch.
    the waist is 35.5 cm, for your information.

KODZ - Skinny Pants with Zip Pockets-5025676
KODZ - Skinny Pants with Zip Pockets-5025676
Item Q&A
  • Question : Inquiry for the item from sno****Feb 18, 2019

    Is it real pocket? Or just a design.

    Answer : [Re] Inquiry for the item from sno****

    Dear ~It's real pocket, please enjoy shopping.

KODZ - Special Deal! Trendy Dresses Tops/Women/Girl/Ladies Multi Color/Style -Free Shipping
KODZ - Special Deal! Trendy Dresses Tops/Women/Girl/Ladies Multi Color/Style -Free Shipping
Item Q&A
  • Question : Inquiry for the item from lim****Feb 15, 2019

  • Question : Inquiry for the item from mil****Jan 17, 2019

  • Question : Inquiry for the item from gen****Jan 15, 2019

    Hi, isit under this page cannot use tbe 50% discount voucher? I clicked it keep on say must use on KODZ brand. I had selected from KODZ page.

    Answer : [Re] Inquiry for the item from gen****

    Dear,
    We are sorry the coupon is only available for normal items. For items which state Special dela or KODZ sale won't be entitled to any discount.

    Team Toki Choi

  • Question : Inquiry for the item from dap****Aug 09, 2018

    hi why the coupon cant be used?

    Answer : [Re] Inquiry for the item from dap****

    Dear Customer,

    The coupon is only available for norma items (sale items are not include), for your reference.

    Team Toki Choi

[Bundle of 2] KODZ - Crossback Tank Top Antibacterial Anti-odor Skin-Friendly-172842
[Bundle of 2] KODZ - Crossback Tank Top Antibacterial Anti-odor Skin-Friendly-172842
Item Q&A
  • Question : Inquiry for the item from ang****Feb 14, 2019

    Is it padded?

    Answer : [Re] Inquiry for the item from ang****

    Dear,
    There's no pad with the vest. please enjoy shopping.

KODZ - Super Sale! Trendy Long Sleeve Blouses Tops/Women/Ladies Multi Color/Style - Free Shipping
KODZ - Super Sale! Trendy Long Sleeve Blouses Tops/Women/Ladies Multi Color/Style - Free Shipping
Item Q&A
  • Question : Inquiry related return and exchange from lil****Feb 12, 2019

  • Question : Inquiry for the item from sht****Nov 09, 2018

    Hi, may I know is style M thin or thick?

    Answer : [Re] Inquiry for the item from sht****

    Dear customer ^^~ thank you for your inquiry. For style M, the thickness is medium, for your information.

  • Question : Inquiry for the item from ysi****Sep 03, 2018

  • Question : Inquiry for the item from cha****May 07, 2018

KODZ - Special Deal! Trendy Dresses/Women/Girl/Ladies Multi Color/Style - Free Shipping
KODZ - Special Deal! Trendy Dresses/Women/Girl/Ladies Multi Color/Style - Free Shipping
Item Q&A
  • Question : Inquiry for the item from ela****Feb 04, 2019

  • Question : Inquiry for the item from jas****Jan 29, 2019

  • Question : Inquiry for the item from sai****Aug 05, 2018

    Hi, for Style B, is there any lining? Is the material too thin will see underwear line?

    Answer : [Re] Inquiry for the item from sai****

    dear, there's no linning for Style B. the material is thin, it's suggested to wear a vest inside.

  • Question : Inquiry for the item from sai****Aug 05, 2018

    Hi, for Style B, is there any lining? Is the material too thin will see underwear line?

    Answer : [Re] Inquiry for the item from sai****

    dear, there's no linning for Style B. the material is thin, it's suggested to wear a vest inside.

  • Question : Inquiry for the item from px.****May 16, 2018

+View all Notice, FAQ, Q&A >>