Q&A board

Q & A Lists
Item Question & Answer
★ Breathable Back Rest Cushion with Strap ★ Back Support Pain Relief at Home Office Car / Travel
★ Breathable Back Rest Cushion with Strap ★ Back Support Pain Relief at Home Office Car / Travel
Item Q&A
  • Question : Inquiry related delivery from 211****Oct 14, 2019

    Hi, I purchased this item on Thursday, 10 Oct.

    Is there no update yet?

    Thanks

    Answer : [Re] Inquiry related delivery from 211****

    Hi Michael! Sorry for the delay in the delivery of your item. It is scheduled for ship out today. Thank you! :)

  • Question : Inquiry for the item from ggg****Jul 26, 2019

    Hi,
    Is this back rest suitable to be use on a sofa for elderly?

    Answer : [Re] Inquiry for the item from ggg****

    Hi, yes it is suitable to be used on a sofa for elderly. Thank you.

    Question : [Re] Inquiry for the item from ggg****

    Thank you.

    Answer : [Re] Inquiry for the item from ggg****

    You're welcome!

  • Question : Inquiry from Joy****Jun 07, 2019

    Hi Seller,

    Can i do a walk-in purchase?

    Regards,
    Joycelyn

    Answer : [Re] Inquiry from Joy****

    Hi Joycelyn! We do not allow self-collect as of the moment as we are currently in the middle of warehouse shifting. It is best that you place an order for delivery. Which product are you looking at? :)

    Question : [Re] Inquiry from Joy****

    Hello seller,

    I'm interested in this product. Is this good for backaches?

    Regards,
    Joycelyn
    92331561

    Answer : [Re] Inquiry from Joy****

    Hi there,

    Yes it will relieve some soreness. But for backaches, I would recommend the memory foam type here: https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=436358065

    Thank you.

    Best,
    Esther

    Question : [Re] Inquiry from Joy****

    Ok. Thanks for the info.

    Answer : [Re] Inquiry from Joy****

    You're welcome! :)

  • Question : Inquiry for the item from 210****Apr 05, 2019

    when will you have stock for the soft memory foam?

    Answer : [Re] Inquiry for the item from 210****

    Hi there! We actually have stock of this item :) You may purchase it from this link: https://qoo.tn/BvHTmR :)

  • Question : Inquiry for the item from ong****Nov 29, 2018

+View all Notice, FAQ, Q&A >>
★ Dining Chairs ★ Modern Stylish Kitchen Living Room Lounge Wooden/ Leather/ Fabric Chair Set
★ Dining Chairs ★ Modern Stylish Kitchen Living Room Lounge Wooden/ Leather/ Fabric Chair Set
Item Q&A
  • Question : Inquiry for the item from 240****Oct 11, 2019

  • Question : Inquiry for the item from mun****May 31, 2019

    Hi, do you have the Alwxa Fannel chair in light pink? I need 6 of it.

    Answer : [Re] Inquiry for the item from mun****

    Dear Valued Customers,

    You may reach seller at ask@lifehacks.sg
    Alternatively you can call Qoo10 hotline at ask@lifehacks.sg

    Best Regards,
    Qoo10 team

  • Question : Inquiry for the item from ben****Apr 26, 2019

    Hi I want to order 6 grey flannel chair with gold legs, but there are only 4 in stock. When will more stock arrive and the estimate restock date? Thanks!

    Answer : [Re] Inquiry for the item from ben****

    Hi there! The golden legs will restock in approx 3 weeks. Would you be willing to wait? :)

    Question : [Re] Inquiry for the item from ben****

    Yes, Please restock 2 more. I bought 4 yesterday and will need 2 more.

    Answer : [Re] Inquiry for the item from ben****

    Hi there! Noted on this. We have updated the qty so you may already place an order. :)

    Question : [Re] Inquiry for the item from ben****

    Will I get the 4 first or are all 6 pending restock?

    Answer : [Re] Inquiry for the item from ben****

    Hi there! All 6 are pending for restock so we will ship them out together :)

    Question : [Re] Inquiry for the item from ben****

    Thanks, do you think I can get it by 11-May?

    Answer : [Re] Inquiry for the item from ben****

    Hi there! Oh, as we have mentioned, it will take 3 weeks before it can arrive. We have restocks coming in but they are for the black legs. For the gold legs, it is coming in 3 weeks. Hope that is fine. Thank you!

    Question : [Re] Inquiry for the item from ben****

    Hi seller, I ordered 6 chairs to be a full set for my dining table. Now after waiting for 2 weeks, you cancelled 3 of the orders today without any notice. This is not the way to do business - please cancel the remaining 3 orders.

    Answer : [Re] Inquiry for the item from ben****

    Hi there! We did not cancel. Qoo10 cancelled the orders. We will write to Qoo10 customer service regarding this and we will get back to you. You could also place the order again and we will ship accordingly once stocks arrive. Sorry for the inconvenience. Thank you

    Question : [Re] Inquiry for the item from ben****

    Hi any updates?

    Answer : [Re] Inquiry for the item from ben****

    Any updates?

    Question : [Re] Inquiry for the item from ben****

    Hi Benjamin! Sorry for the delay, we are expecting the restocks for dining chairs to arrive today. We can keep you updated regarding this. :)

    About the cancelled orders, if you still wish to purchase the item, you may place a new order for the cancelled chairs. Sorry about the inconvenience as upon checking wth Qoo10 they could not figure out why it was cancelled as well (probably cause it was pending for long already).

    Thank you!

    Answer : [Re] Inquiry for the item from ben****

    The chair is shown as Out of stock on Qoo10 - not able to order. Let me know if you can deliver this week. Thanks!

    Question : [Re] Inquiry for the item from ben****

    Hi Benjamin! We have updated the qty in the lsiting so you may check now. Your item has already been packed and is for ship out today. You may expect delivery by tomorrow. Thank you! :)

    Answer : [Re] Inquiry for the item from ben****

    I have ordered 1 more chair. Could you send all 3 together tomorrow? Thanks! Been a long wait so I really hope the chairs are good!

    Question : [Re] Inquiry for the item from ben****

    Hi Benjamin! When we read this message we have already sent the other 2. We will send the 3rd chair this week :) Thank you.

  • Question : Inquiry for the item from upf****Apr 17, 2019

    I tried to place an order but the reoky back ordering the grey and gold legs are out of stock.
    PLease let me know if you still have stock on this.

    Answer : [Re] Inquiry for the item from upf****

    Hi there! We turned off the listing as the items are still restocking. We turned it on now so you may place your order for the 4 Grey Golden :) Thank you!

  • Question : Inquiry for the item from 236****Apr 14, 2019

    Alexa Flannel Chair - How thick is the seat cushion ? I am trying to use this for my counter top which is higher than normal dining table height by about 8 cm

    And can I get the golden legs instead of black together with yellow Alexa Flannel Chair ?

    Answer : [Re] Inquiry for the item from 236****

    Hi there! The seat cushion's thickness is 5.5cm. The seat cushion and seat thickness is 8cm in total.

    Regarding the golden legs, yes you may :) But we will have to order that in and will take around 3 weeks. Would you be okay to wait? How many pcs will you be needing? :)

+View all Notice, FAQ, Q&A >>
★ Hat and Coat Stand ★ SATISFACTION GUARANTEED - Hang Clothes Jacket Towels Accessories
★ Hat and Coat Stand ★ SATISFACTION GUARANTEED - Hang Clothes Jacket Towels Accessories
Item Q&A
  • Question : Inquiry related delivery from 241****Oct 12, 2019

    ORDER NO. 306262571

    Hi,

    When will my order be shipped out to me?

    I need the item urgently. Would appreciate if you could send it to me ASAP.

    Thanks

    Answer : [Re] Inquiry related delivery from 241****

    Hi there! Your order is scheduled for ship out by tomorrow. Thank you for reaching out to us! :)

  • Question : Inquiry for the item from wav****Jun 28, 2019

  • Question : Inquiry for the item from sci****Dec 27, 2018

    Hi, when will you have stock for the premium model? Thank you.

    Answer : [Re] Inquiry for the item from sci****

    Dear Customer,

    It will be restocked in approx 2 weeks' time. Would you like us to inform you after restock? Thank you.

    Best Regards,
    Esther

    Question : [Re] Inquiry for the item from sci****

    It's OK. I keep a lookout again. Thank you Esther.

    Answer : [Re] Inquiry for the item from sci****

    You're welcome!

    .
    (Jan 09, 2019 09:28)

  • Question : Inquiry for the item from mei****Nov 15, 2018

    Hi, when will you restock the premium black ? I would like to purchase a full black coat hanger but the normal black stopper are white . If the stopper are black I will considering buying normal black

    Answer : [Re] Inquiry for the item from mei****

    Hi! Thank you for your inquiry! Unfortunately, this item is not restocking so soon.

  • Question : Inquiry for the item from gra****Jul 03, 2017

    Hi

    When will you have stock for the premium design clothes stand in white?

    Answer : [Re] Inquiry for the item from gra****

    Dear Customer,

    For this item, it will not be restocking so soon, approx 2 months' time. Thank you.

+View all Notice, FAQ, Q&A >>
★ Desktop Extension Shelf ★ Adjustable Desk Organizer Rack Stand for Books Stationery Storage
★ Desktop Extension Shelf ★ Adjustable Desk Organizer Rack Stand for Books Stationery Storage
Item Q&A
  • Question : Inquiry for the item from sma****Oct 08, 2019

    Hi seller,

    I ordered 2 sets of desktop extension plus the document trays in bundle. However, we only received extension. No trays.

    Could you check for us and get back to me ? My order No is 305894981. and attched the image of my oder.

    Thank you .

    celeste

    HP : 8368 7378

    Answer : [Re] Inquiry for the item from sma****

    Hi there! So sorry about this oversight! We will send out the second item to you. Please expect it soon. Thank you for reaching out to us and again sorry for the inconvenience!

    Question : [Re] Inquiry for the item from sma****

    hi, we received the trays today. However , we ordered two sets . We only received one set. Could u send the other set? Thanks

    Answer : [Re] Inquiry for the item from sma****

    hi, we received the trays today. However , we ordered two sets . We only received one set. Could u send the other set? Thanks

    Question : [Re] Inquiry for the item from sma****

    Hi there! We are so sorry again for this oversight! We will send out the remaining item to you. Please expect it soon. Thank you for reaching out to us and thank you very much for your patience!

  • Question : Inquiry for the item from jos****Jul 15, 2019

    What’s the height?

    Answer : [Re] Inquiry for the item from jos****

    Hi there! Dimensions: Length 33 - 61 x Width 17 x Height 35cm :)

  • Question : Inquiry for the item from ail****May 03, 2019

    Can you show a picture of what the offer B : transoarent drawer organizer(large) looks like please?

    Answer : [Re] Inquiry for the item from ail****

    Hi there! You may check out the individual listing of the item here: https://qoo.tn/BZpXES :)

  • Question : Inquiry for the item from nix****Apr 10, 2019

    Hi,

    Will you be restocking wood soon?
    Thanks!

    Answer : [Re] Inquiry for the item from nix****

    Hi there! Yes, restocks for the Wood and White wlll arrive in approx 2 weeks. :) We do have Dark Brown available right now. Would you like us to inform you once Wood is restocked? :)

    Question : [Re] Inquiry for the item from nix****

    Yes, thanks!

    Answer : [Re] Inquiry for the item from nix****

    Hi there! This is noted :) We will message you once restocked!

  • Question : Inquiry for the item from emi****Mar 30, 2019

    What's the dimension? $16.90 is for 2 identical pieces?

    Answer : [Re] Inquiry for the item from emi****

    Hi there! It is in our listing: Dimensions: Length 33 - 61 x Width 17 x Height 35cm. Price is for 1pc only :)

+View all Notice, FAQ, Q&A >>
★ Lazy Sofa ★ 7 Designs! Adjustable Comfortable Foldable Space-Saving Home Seat Floor Chair Bed
★ Lazy Sofa ★ 7 Designs! Adjustable Comfortable Foldable Space-Saving Home Seat Floor Chair Bed
Item Q&A
  • Question : Inquiry related delivery from 235****Oct 04, 2019

    ORDER NO. 305337385

    Hi,

    When will you be shipping the item to me?

    Thanks

    Answer : [Re] Inquiry related delivery from 235****

    Hi Evangelyn! Sorry for the delay in the delivery of your item due to warehouse shifting activities. Your order is for ship out by tomorrow, Oct 9. :) You should be able to receive within the week. Thank you!

    Question : [Re] Inquiry related delivery from 235****

    Hi,

    Today is 10 October but the status is still at 'Shipping Scheduled".

    Have you sent out my item already?

    Answer : [Re] Inquiry related delivery from 235****

    Hi Evangelyn! So sorry again about the delay. Upon checking with warehouse, your order will be shipped out this Monday. Again, we are so sorry about this due to our warehouse shifting activities. Please expect item by next week. Sorry again. Thank you very much for your patience!

    Question : [Re] Inquiry related delivery from 235****

    Hi,

    I have no idea what your warehouse shifting activities are which seems to have gone on for quite some time now but would really appreciate if you really make sure that my order is delivered to me latest by next week as I really need it urgently.

    Answer : [Re] Inquiry related delivery from 235****

    Hi Evangelyn! Again, we are sorry for this inconvenience. This is well-noted. Yes it will be delivered by this week. Thank you for your patience!

  • Question : Inquiry for the item from Ber****Jul 02, 2019

    Hi. Which option to choose for the zebra print ????

    Answer : [Re] Inquiry for the item from Ber****

    Hi there, so sorry but zebra print is out of stock. Would you be able to consider the other colours? Thank you!

    Question : [Re] Inquiry for the item from Ber****

    When will re stock ?

    Answer : [Re] Inquiry for the item from Ber****

    Hi there! Zebra is not restocking as supplier is already out of stock on this.

  • Question : Inquiry for the item from kit****Mar 21, 2019

  • Question : Inquiry for the item from shy****Feb 13, 2019

    When will black, grey, teal or British flag colors be available?

    Answer : [Re] Inquiry for the item from shy****

    Hi, only black and grey will be available in early March. Thank you!

  • Question : Inquiry for the item from dia****Feb 12, 2019

+View all Notice, FAQ, Q&A >>
★ Graduation Plushie / Bear ★ 20cm 27cm 36cm Sizes! Other Character Designs! Cute Grad Gift Teddy
★ Graduation Plushie / Bear ★ 20cm 27cm 36cm Sizes! Other Character Designs! Cute Grad Gift Teddy
Item Q&A
  • Question : Inquiry related delivery from ire****Oct 04, 2019

  • Question : Inquiry for the item from ire****Oct 04, 2019

  • Question : Inquiry related delivery from Joy****Aug 14, 2019

  • Question : Inquiry related delivery from 262****Jul 31, 2019

    Hi. Isit possible to self collect the bears on Friday morning if I make an order today? and also if its possible to self collect then how can I not incur shipping charges?

    Answer : [Re] Inquiry related delivery from 262****

    Hi there, will liaise via whatsapp with you. Thank you!

  • Question : Inquiry related delivery from leo****Jul 30, 2019

    By when can I received if I order now. 30 july

    Answer : [Re] Inquiry related delivery from leo****

    Hi there! You may be able to receive in 2-3 working days :) Thank you!

+View all Notice, FAQ, Q&A >>
★ Pets Bed ★ Pet Dog And Cat Own Comfortable Rest + Play Area With Cushion And Mat - 2 Sizes!
★ Pets Bed ★ Pet Dog And Cat Own Comfortable Rest + Play Area With Cushion And Mat - 2 Sizes!
Item Q&A
  • Question : Inquiry for the item from a_e****Oct 04, 2019

    Blue large bed have stock?bed made up of what material?can self collect?

    Answer : [Re] Inquiry for the item from a_e****

    Hi there! Thhis item is in stock :) It is made of wood. We do not allow self-collect as of the moment as we are in the midst of warehouse shifting. Can you opt for delivery instead? We can ship out in 2-3 working days after order. :)

  • Question : Inquiry related return and exchange from sie****Sep 29, 2019

    Please make sure goods can be return of refund in case of defect goods.

    Answer : [Re] Inquiry related return and exchange from sie****

    Yes of course. Item can be requested for return or refund via Qoo10 if defective.

  • Question : Inquiry for the item from ste****Aug 10, 2019

    Hi,
    Interested in large blue dog bed. Got stock?

    Answer : [Re] Inquiry for the item from ste****

    Hi, this item is only left with medium blue. Is that ok?

  • Question : Inquiry for the item from jot****Jan 09, 2019

    Hi when will u restocked pink large bed?

    Answer : [Re] Inquiry for the item from jot****

    Hi, this item won't be restocking so soon as it's also out of stock at supplier side. Thank you, and so sorry for the inconvenience caused.

    Best,
    Esther

    Question : [Re] Inquiry for the item from jot****

    Np. How abt blue large?

    Answer : [Re] Inquiry for the item from jot****

    It is the same for all variations.

  • Question : Inquiry from Lem****Dec 05, 2018

    When you will restock the blue color bed?

    Answer : [Re] Inquiry from Lem****

    Hi there, the medium blue type is in stock. Are you looking for large blue? If so, it will restock in approx 2-3 weeks. Would you like us to inform you once restocked? Thank you.

    Best,
    Esther

+View all Notice, FAQ, Q&A >>
★ Stainless Steel Microwave Space-Saving Rack ★ 2-Tier Kitchen Shelf / Oven Condiment Jars Pots Pans
★ Stainless Steel Microwave Space-Saving Rack ★ 2-Tier Kitchen Shelf / Oven Condiment Jars Pots Pans
Item Q&A
  • Question : Inquiry for the item from min****Sep 30, 2019

    Hi.. i'm interested on getting the single-tuer oven rack.. my oven measures 49cm.. should i get the 50cm or the 55cm? Will the 50cm be ok as i have not much space?

    Answer : [Re] Inquiry for the item from min****

    Hi there! We suggest you get the 55cm to be safe as 1cm allowance is probably too small and might end up not fitting. Thank you! :)

  • Question : Inquiry for the item from 235****Sep 11, 2019

    I am interested to get 2 Single tier Stainless Steel Microwave Space-Saving Rack (55cm). But oven measured 51.5 cm wide. Do you think it can fit?

    Answer : [Re] Inquiry for the item from 235****

    Hi there! Yes, it can :)

  • Question : Inquiry related delivery from joy****Jun 29, 2019

    Hi
    Its been a week already and status for Order no. 298303624 to 298303626, 3 items, is shipping scheduled.

    Pls follow up and start shipping.

    Answer : [Re] Inquiry related delivery from joy****

    Hi Joy! Sorry for the delayed response as we do not have office hours on weekends. As for your orders, they have already been packed and are actually pending pick up from Qxpress. It should be picked up either today or tomorrow so you will receive in 1-2 working days after ship out. Please expect it soon. Thank you for reaching out to us!

  • Question : Inquiry for the item from eri****May 14, 2019

    When will u have stick single tier, 40cm

    Answer : [Re] Inquiry for the item from eri****

    Hi there! It is still in stock now. We have updated the qty in the listing so you may place an order. :)

  • Question : Inquiry for the item from lt1****May 06, 2019

    Will you have stock of the single rack?

    Answer : [Re] Inquiry for the item from lt1****

    Hi there! Yes, all types (single tier and double tier) are in stock. Check out the listing :)

+View all Notice, FAQ, Q&A >>
★ Magic Windshield Repair Kit ★ Easy to Use! DIY Durable Car Glass Windscreen Crack Repair Tool
★ Magic Windshield Repair Kit ★ Easy to Use! DIY Durable Car Glass Windscreen Crack Repair Tool
Item Q&A
  • Question : Inquiry related delivery from mad****Sep 13, 2019

    302738249 yet to received.

    Answer : [Re] Inquiry related delivery from mad****

    Hi William! Upon checking your order, it is currently On Delivery and was shipped out last Sept 3. May we please ask that you check your mailbox if it was left there or in the nearest post office as they may have deposited it there when no one was around to receive the parcel. :) Just inform the post office of your address and they can look it up for you if a parcel was left. Some of our customers retrieve it this way. Lastly, Singpost takes around 2 weeks max to deliver. Please let us know by Wednesday if the item still has not arrived so we may take appropriate action :) Thanks!

    Question : [Re] Inquiry related delivery from mad****

    Hi. I have yet to received the item

    Answer : [Re] Inquiry related delivery from mad****

    Hi William! So sorry to hear of that. We will send out another piece to you. Hope you will receive it soon. Thank you!

    Question : [Re] Inquiry related delivery from mad****

    Thanks. Sorry for the trouble

    Answer : [Re] Inquiry related delivery from mad****

    Hi William! No problem. Thank you as well for reaching out to us!

  • Question : Inquiry for the item from tan****May 14, 2019

    Is this item suitable to repair tablet screen?

    Answer : [Re] Inquiry for the item from tan****

    Hi there! We do not suggest it for tablet screen. Thank you!

  • Question : Inquiry related delivery from 239****Jan 13, 2019

    Hi Seller, I had order my item since 07 Dec 2018. I have not receive the item yet. Please confirm.

    Answer : [Re] Inquiry related delivery from 239****

    Hi, as this item is currently out of stock, we are unable to resend it to you. Can we provide a full refund to you? Let us have the order no. and we can refund. Thank you.

    Question : [Re] Inquiry related delivery from 239****

    I can wait.
    Please send me when your stock is available.
    I had waited 1 month ++ for the item while so many pple had received your goods.

    Answer : [Re] Inquiry related delivery from 239****

    Hi, noted on this. The next restock in 2-3 weeks, so sorry for the delay due to the festive season. Will ship out ASAP to you once we have the stock. Thank you!

    Question : [Re] Inquiry related delivery from 239****

    Hi Seller,
    Thank you for your respond.
    I love the product and wanted to buy from you.

    Answer : [Re] Inquiry related delivery from 239****

    Thank you as well for your patience! We will ship out once restocked. Thank you!

    Question : [Re] Inquiry related delivery from 239****

    Happy New Year!
    Just to confirm if the items send out yet?
    Thanks.

    Answer : [Re] Inquiry related delivery from 239****

    Hi, yes the item has been sent out yesterday. Thank you!

    Question : [Re] Inquiry related delivery from 239****

    Hi Seller, noted. Thanks ... so happy, waiting for my item to reach me soon.

    Answer : [Re] Inquiry related delivery from 239****

    You're welcome! :)

    Question : [Re] Inquiry related delivery from 239****

    Hi Seller,

    You claimed that the item was finally shipped out on 12 Feb. Till today I still have not receive my item .... Please check. Thanks.

    Answer : [Re] Inquiry related delivery from 239****

    Hi there! May we please ask if you can check your mailbox if it was left there or in the nearest post office as they may have deposited it there when no one was around to receive the parcel. :) Just inform the post office of your address and they can look it up for you if a parcel was left. Some of our customers retrieve it this way. Please do let us know otherwise :) Thanks!

    Question : [Re] Inquiry related delivery from 239****

    Hi Seller, the address given is my office address. There are pple here 24by7. I have not receive the item.

    Answer : [Re] Inquiry related delivery from 239****

    HI there! Can we please have your order number so we may check again? Qoo10 has now closed your details so we cannot see it anymore. We will take action from there. Thank you and sorry for any inconvenience!

    Question : [Re] Inquiry related delivery from 239****

    Hi Seller

    Sorry for all the trouble and thank you for assisting.
    Order Summary (Date : Dec 06, 2018 / Cart no. : 123562910)
    Order Number: 284963802

    Answer : [Re] Inquiry related delivery from 239****

    Hi there! We will send out another pc out of goodwill as the courier seems to have lost the item. Please expect to receive in 2-3 working days. Thank you!

    Question : [Re] Inquiry related delivery from 239****

    Hi Seller. Thank you very much. I will be waiting for it.

    Answer : [Re] Inquiry related delivery from 239****

    You're welcome and thank you as well!

    Question : [Re] Inquiry related delivery from 239****

    Hi Seller!
    I had finally received the items.
    Thank you very much.

    Answer : [Re] Inquiry related delivery from 239****

    You're welcome! Thank you as well! :)

  • Question : Inquiry related delivery from tha****Feb 01, 2019

    Hi seller, Do you have local stock now ?

    Answer : [Re] Inquiry related delivery from tha****

    Hi there! The item will be restocked by next week after the CNY holiday. Would you like us to inform you once it is in stock? :)

  • Question : Inquiry related delivery from yvo****Oct 23, 2018

    Did not receive item and seller not replying

    Answer : [Re] Inquiry related delivery from yvo****

    Already inquiries replied. Thank you.

★ Coffee Stand Side Table ★ 2 3 or 4 Tiers! Vintage Unique Design • Wooden • Bedside/ Sofa Side Use
★ Coffee Stand Side Table ★ 2 3 or 4 Tiers! Vintage Unique Design • Wooden • Bedside/ Sofa Side Use
Item Q&A
  • Question : Inquiry for the item from ire****Sep 25, 2019

    Hi,

    For the 3 tier table, is the color dark brown or light brown?

    Answer : [Re] Inquiry for the item from ire****

    Hi there! We only sell this in dark brown :)

  • Question : Inquiry for the item from LPB****Jun 28, 2019

    hi seller what is the max. weight that can withhold for the 2 and three tier?

    Any self collection on weekends able?

    thanks.

    Answer : [Re] Inquiry for the item from LPB****

    Hi there! It can withhold around 15kg weight :) Unfortunately, self collection is not possible as of the moment as we are in the middle of warehouse shifting. Please do opt for delivery :) Thank you!

    Question : [Re] Inquiry for the item from LPB****

    noted thanks.

    Answer : [Re] Inquiry for the item from LPB****

    You're welcome!

  • Question : Inquiry for the item from joa****Mar 17, 2019

    Hi ...
    Isit including installation ?

    Answer : [Re] Inquiry for the item from joa****

    Hi there! No, the price does not include installation. Most of our customers do the assembly themselves as it is fairly easy. But if you still need assistance of an assembyman, we can refer one to you. Let us know. Thanks :)

    Question : [Re] Inquiry for the item from joa****

    Hi
    Thank you for assist

    But I still need your man to assist me to install.

    Is it have extra charge ?

    Thank you

    Answer : [Re] Inquiry for the item from joa****

    Hi there! It is $40 for assembly :)

  • Question : Inquiry from khe****Mar 13, 2019

    Do you have 3 tier in this colour (refer to attached photo) ?

    Answer : [Re] Inquiry from khe****

    Hi there! We only sell the dark brown color for this item. Thanks for your inquiry! :)

  • Question : Inquiry for the item from ade****Mar 04, 2019

    When will restock the Tier 3 table?

    Answer : [Re] Inquiry for the item from ade****

    Hi there! The item will be restocked within 1 week. Would you like us to inform you once it is in stock? :)

    Question : [Re] Inquiry for the item from ade****

    Yes please. Thanks.

    Answer : [Re] Inquiry for the item from ade****

    This is noted. We will message you once restocked :)

+View all Notice, FAQ, Q&A >>
★ Flat Lunch Box with Transparent Lid ★ 2/3/4 Compartments • Lunch Bento Box for School or Office
★ Flat Lunch Box with Transparent Lid ★ 2/3/4 Compartments • Lunch Bento Box for School or Office
Item Q&A
  • Question : Inquiry for the item from jen****Sep 23, 2019

    When is the 4 compartment getting restocked

    Answer : [Re] Inquiry for the item from jen****

    Hi there! Unfortunately, this item is no longer restocking. Thank you for your inquiry!

  • Question : Inquiry for the item from gra****Jan 17, 2019

    Can be use to microwave?

    Answer : [Re] Inquiry for the item from gra****

    Hi, no this item is not safe for microwave. Thank you.

★ Transparent Drawer Compartment Organizer ★ Stationery Cutlery Makeup School Office Neat Tidy
★ Transparent Drawer Compartment Organizer ★ Stationery Cutlery Makeup School Office Neat Tidy
Item Q&A
  • Question : Inquiry for the item from pha****Sep 16, 2019

    Hi. Want to buy both sizes, but it is charging 2 separate shipping fee, regardless if i choose normal mail or qoo10 delivery. Pls fix the problem thanks!

    Answer : [Re] Inquiry for the item from pha****

    Hi there! Yes this is correct as there is an additional surcharge for every qty added with singpost due to the parcel weight.
    1pc - $2.95
    2pc - $3.95
    We recommend that you can use Qxpress for 1 flat fee if you're buying multiple pcs! Thank you!

    Question : [Re] Inquiry for the item from pha****

    I tried using Qxpress too. But was charged 2 times the delivery fee too

    Answer : [Re] Inquiry for the item from pha****

    I tried using Qxpress too. But was charged 2 times the delivery fee too

    Question : [Re] Inquiry for the item from pha****

    Hi there! Can you please send us a screenshot? Because upon trying on our end, there was only 1 delivery fee for the 2 items already. Let us know. Thank you!

    Answer : [Re] Inquiry for the item from pha****

    Tried to order 2 small and 4 large, got charged 2 times delivery. See screenshot

    Question : [Re] Inquiry for the item from pha****

    Hi there! hmm, we will check on this. But for now, you may select singpost as preferred delivery and then we will send as Qxpress since you are ordering 6pcs :) Thank you!

    Answer : [Re] Inquiry for the item from pha****

    But selecting singpost x 2 will incur additional cost compared to Qxpress x 1. Pls resolve this first. Thanks.

    Question : [Re] Inquiry for the item from pha****

    Hi there! hmm, we have amended the shipping fee for Qxpress, could you please try again?

  • Question : Inquiry for the item from kho****Aug 27, 2019

  • Question : Inquiry for the item from tec****Feb 24, 2019

    Hi may I know will u be restocking the large size one? Thank u.

    Answer : [Re] Inquiry for the item from tec****

    Hi there! It is already currently available. We have updated the quantity in the listing so you may already place your order. Thank you! :)

    Question : [Re] Inquiry for the item from tec****

    Okok thank you :)

    Answer : [Re] Inquiry for the item from tec****

    You're welcome! :)

  • Question : Inquiry for the item from lim****Nov 27, 2018

    Hi, will there be stock for the large compartment soon?

    Answer : [Re] Inquiry for the item from lim****

    Hi, it will not be restocking so soon, you may wish to consider the small size instead.

  • Question : Inquiry for the item from liy****Nov 23, 2018

    How many dividers do we get for 1 compartment organiser?

    Answer : [Re] Inquiry for the item from liy****

    Dear Customer, there are 2 dividers per item.

+View all Notice, FAQ, Q&A >>
★ Cheque Writer ★ Home Office Stationery Printer Machine | Supports 16 Currencies Free Delivery
★ Cheque Writer ★ Home Office Stationery Printer Machine | Supports 16 Currencies Free Delivery
Item Q&A
  • Question : Inquiry related return and exchange from xia****Sep 23, 2019

    Faulty item how to refund?

    Answer : [Re] Inquiry related return and exchange from xia****

    Hi Mr. Tan! Sorry for the delay in the response. We have accepted the return request. The item will be picked up soon. If you wish to have it replaced with a new piece, you may place a new order again so we can deliver. Thank you and sorry for the inconvenience!

  • Question : Inquiry for the item from 800****Jul 15, 2019

  • Question : Inquiry for the item from 238****Jul 15, 2019

  • Question : Inquiry for the item from Kim****Jul 10, 2019

  • Question : Inquiry for the item from Jac****Feb 11, 2019

    Dear Seller

    May I know how often do we need to change the ink roller because I realize there is ink roller refill during the purchase. Please advise by return.

    Answer : [Re] Inquiry for the item from Jac****

    Hi there! It depends on your usage. Just change whenever there is no more ink :)

    Question : [Re] Inquiry for the item from Jac****

    Can it be easily purchase on line and how long can the ink roller refill last (meaning if I do not use it until 1 year later, can still use)? Will it dry up?

    Answer : [Re] Inquiry for the item from Jac****

    Hi, yes you can purchase the refill from this link: https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=641966754

    If you do not open the packaging, it is likely not to dry up. But advisable not to keep for more than 1 year. You can also get similar standard cheque writer ink refill from stationery shops outside.

    Question : [Re] Inquiry for the item from Jac****

    hihi seller, I just got the machine. May I know how to change the currency symbol to SGD? Because the print out is in RM

    Answer : [Re] Inquiry for the item from Jac****

    Oh I manage to set the code already thanks.

    Question : [Re] Inquiry for the item from Jac****

    Hi there! Great that you have received. Thank you! :)

+View all Notice, FAQ, Q&A >>
★ Round Insulated Carrier Bag ★ 3 Sizes! Outdoor Lunch Box Thermal Cooler Bag Keep Food Warm or Cold
★ Round Insulated Carrier Bag ★ 3 Sizes! Outdoor Lunch Box Thermal Cooler Bag Keep Food Warm or Cold
Item Q&A
  • Question : Inquiry for the item from jta****Sep 18, 2019

    Hi,
    May I know the 3 tier , the round circle inner length.
    Thanks

    Answer : [Re] Inquiry for the item from jta****

    Hi there! Length is 21cm :) Please see listing for more info on the dimensions :)

  • Question : Inquiry for the item from how****Apr 27, 2019

    My lunch box width with 17cm can fit into the bag? Thanks

    Answer : [Re] Inquiry for the item from how****

    Hi there! the bag's width is 17cm. It might be too snug and might not fit right if lunchbox is 17cm as well. Please also note this is a circular bag :) Thank you

  • Question : Inquiry for the item from man****Mar 06, 2019

    Hi,

    How Long can the thermal bag keep warm drink/ milk?

    Thanks

    Answer : [Re] Inquiry for the item from man****

    Hi there! It depends on the environment it is kept in (air-conditioned or not, environment temperature), but usually should be a few hours.:)

  • Question : Inquiry for the item from yin****Dec 27, 2018

    Hi May I know the size for 1 tier bag?
    Thanks

    Answer : [Re] Inquiry for the item from yin****

    For 1-tier, the height is 8cm. Thank you.

  • Question : Inquiry from Med****Dec 25, 2018

+View all Notice, FAQ, Q&A >>
★ Laminator / Laminating Machine for Home and Office ★ A4/A3 Size Paper Photo Plastic Protection
★ Laminator / Laminating Machine for Home and Office ★ A4/A3 Size Paper Photo Plastic Protection
Item Q&A
  • Question : Inquiry for the item from wei****Sep 16, 2019

    Hi, will the a3 laminator be able to laminate a4? Or strictly only a3?

    Answer : [Re] Inquiry for the item from wei****

    Hi there! Yes, it can laminate smaller size sheets. :)

  • Question : Inquiry for the item from ann****Sep 01, 2019

    Hi Seller,
    Do you have ready stick for A3 laminator as well as A3 pouch which i can collect directly from your office on this monday( 2 sept) as we have urgent use for it... And any warranty for this laminator? Thanks.

    Answer : [Re] Inquiry for the item from ann****

    Hi there! Our A3 Laminator is currently available. Unfortunately, we do not allow self-collection as of the moment as we are in the midst of warehouse shifting. Can you opt for delivery instead? We can ship out 1-2 days after placement of order. Thank you! :)

    Question : [Re] Inquiry for the item from ann****

    Thank you for your reply. As it is urgent, we managed to get one at local bookstore. Thanks

    Answer : [Re] Inquiry for the item from ann****

    Hi there! Alright, thank you for reaching out to us!

  • Question : Inquiry for the item from win****Aug 01, 2019

    Can the A3 laminator be used to laminate A4-sized documents?

    Answer : [Re] Inquiry for the item from win****

    Hi there! Yes it can :) And also other smaller sized documents :)

  • Question : Inquiry for the item from 245****Jul 21, 2019

    Hi. When will the A3 laminator be restocked?

    Answer : [Re] Inquiry for the item from 245****

    Hi there! The A3 Laminator will be restocking in 4 weeks. Would you like us to inform you once it is back in stock? :)

  • Question : Inquiry for the item from kan****Jul 11, 2019

    Hi any waranty?

    Answer : [Re] Inquiry for the item from kan****

    Hi there! We have 1 month warranty for our laminator. :)

+View all Notice, FAQ, Q&A >>
★ Microfibre Mop Pad Replacement (Pack of 3) ★ Absorbent Home Cleaning Cloth Sticks Strongly
★ Microfibre Mop Pad Replacement (Pack of 3) ★ Absorbent Home Cleaning Cloth Sticks Strongly
Item Q&A
  • Question : Inquiry for the item from esh****Sep 11, 2019

    Can this be used with other mop frames?

    Answer : [Re] Inquiry for the item from esh****

    Hi there! Yes, just please double check on the dimensions. Thank you!

  • Question : Inquiry for the item from pml****May 05, 2019

  • Question : Order no. 275146794Sep 23, 2018

    Hi, I ordered on 16 September, until today the item still not yet mail out? My order no. 275146794. The status still under shipping request. Please advice. Thanks.

    Answer : [Re] Order no. 275146794

    Hi there, we're sorry for the delay as this item is out of stock. It will be restocking on approx 5 Oct, would it be ok to wait? Otherwise we could provide you a refund as well. Thank you.

    Best,
    Esther

    Question : [Re] Order no. 275146794

    Oh ic, alright, I will wait. Please help to mail out asap when the stock arrive. Thanks ya.

    Answer : [Re] Order no. 275146794

    Sure. Thank you for your reply.

    Question : [Re] Order no. 275146794

    Hi, is the stock arrive?

    Answer : [Re] Order no. 275146794

    Dear Customer,

    This item is out of stock and currently restocking. It would take approx 1 week to restock. Would it be ok to wait? We're truly sorry for the delay and will ship out ASAP once restocked. Thank you.

    Best,
    Esther

    Question : [Re] Order no. 275146794

    Hi Esther, I think I would prefer to get a refund first, as I’m going overseas next week, there will be no one at home to receive the parcel. I will re order once I back. Please let me know what is the refund process. Thanks you.

    Answer : [Re] Order no. 275146794

    Hi Jacqueline, I have submitted a refund in Qoo10 for you and you may kindly check. You can check back on the listing when you are back and the item will be in stock and available for you to order. Thank you.

    Best,
    Esther

    Question : [Re] Order no. 275146794

    Hi Esther, yes I’ve received the refund. Thanks for the fast response. Sure, will reorder after I back :)

    Answer : [Re] Order no. 275146794

    Thank you as well! :)

    Question : [Re] Order no. 275146794

    Hi Esther, is the stock arrive?

    Answer : [Re] Order no. 275146794

    Yes, the stock just came awhile ago, however, tomorrow is public holiday, the courier will collect your item on this Wednesday.

★ A5 Matte Sticker Labels  ★ Print And Stick! Blank Tag Adhesive Labelling - 2 Stickers per A4 Sheet
★ A5 Matte Sticker Labels ★ Print And Stick! Blank Tag Adhesive Labelling - 2 Stickers per A4 Sheet
Item Q&A
  • Question : Inquiry for the item from wil****Sep 08, 2019

    Is this for inkjet printer or for laser printer?

    Answer : [Re] Inquiry for the item from wil****

    Hi there! It can be used for both :)

  • Question : Inquiry for the item from wil****Sep 07, 2019

    Hi,

    What is your warehouse operating hours on Sunday? Possible to view the product?

    Answer : [Re] Inquiry for the item from wil****

    HI there! We do not allow any guests at our warehouse as of the moment as we are in the midst of warehouse shifting. We are also not open on Sundays :) Thank you!

★ Silicone Baby Bib with Waterproof Pocket ★ Food Grade Silicone – Soft and Safe / Easy to Wash
★ Silicone Baby Bib with Waterproof Pocket ★ Food Grade Silicone – Soft and Safe / Easy to Wash
Item Q&A
  • Question : Inquiry for the item from yu_****Sep 03, 2019

    When will u restock pink colour?

    Answer : [Re] Inquiry for the item from yu_****

    Hi there! Upon checking with warehouse, it is currently out of stock and will be restocking in 4 weeks. Would you like us to inform you once it is back in stock? :)

    Question : [Re] Inquiry for the item from yu_****

    Yes yes please inform me once is back in stock!

    Answer : [Re] Inquiry for the item from yu_****

    Hi there! This is noted. Thank you :)

    .
    (Sep 06, 2019 14:32)

  • Question : Inquiry for the item from cyn****Jul 10, 2019

  • Question : Inquiry related cancel and refund from xia****Feb 20, 2019

    Hi, I have not yet received my order. Order number: 289191938

    Answer : [Re] Inquiry related cancel and refund from xia****

    Hi there! Upon checking your order, it has already been delivered yesterday Feb 20. Please let us know if you have received or you may check in your mailbox if it was left there. Thank you! :)

    Question : [Re] Inquiry related cancel and refund from xia****

    Received with thanks

    Answer : [Re] Inquiry related cancel and refund from xia****

    Great. Thank you as well!

  • Question : Error in deliveryOct 16, 2018

    Hi I ordered both a pink and yellow bib but only received the yellow one. Pls advise, thanks

    Answer : [Re] Error in delivery

    Hi Irene, I'm sorry to hear of that, it's a mistake during packing. We'll send out the pink one to you today, and you may expect to receive in 1-4 working days via Singpost. Thank you!

  • Question : ready stock?Jun 21, 2018

    Do you have the bib (blue color, tuxedo design) available?

    Answer : [Re] ready stock?

    Hi, we do not hsve ready stock for this design. Only the plain colours we have.

+View all Notice, FAQ, Q&A >>
★ Multi-Layer Lunch Box with Utensils - Able to Add On Carrier Bag! ★ Insulated Lunchbox Container
★ Multi-Layer Lunch Box with Utensils - Able to Add On Carrier Bag! ★ Insulated Lunchbox Container
Item Q&A
  • Question : Inquiry for the item from lng****Sep 03, 2019

    If I bought 4 layer lunch box below 3 layer had a airtight lid?

    Answer : [Re] Inquiry for the item from lng****

    Hi there! Yes, the lunch box is airtight :)

  • Question : Inquiry for the item from ewk****Aug 23, 2019

    Hi. Any stock for one tier pink colour? Thanks.

    Answer : [Re] Inquiry for the item from ewk****

    Hi there! We do not sell one tier. :( We sell 2 or 3 or 4 tiers for this :)

  • Question : Inquiry for the item from afo****Jul 17, 2019

    Can it be microwave? If it leak proof?

    Answer : [Re] Inquiry for the item from afo****

    Hi there! This item is not microwaveable :) Thanks for your inquiry.

  • Question : Inquiry for the item from gin****Jul 01, 2019

    Able to tabao like fish soup bee phoon using one layer?

    Answer : [Re] Inquiry for the item from gin****

    Hi there! not able to as one layer is not big enough to hold a standard fish soup from the stall. It's like just one compartment of the lunch box. Can we suggest ouor 1.2L Noodle Bowl product instead? :)

    Question : [Re] Inquiry for the item from gin****

    Hi I cant find the item u suggested. Could u send me a link pl?

    Answer : [Re] Inquiry for the item from gin****

    Hi there! The 1.2 Noodle Bowl just got out of stock and will be restocking in 1-2 weeks. Would you like us to inform you once it is back in stock? :)

    Question : [Re] Inquiry for the item from gin****

    Yes pl

    Answer : [Re] Inquiry for the item from gin****

    Hi there! Okay, this is noted :) We will message again once it is back in stock!

    Already answered inquiry. If you have another any question, please contact to us.
    (Jul 19, 2019 09:53)

  • Question : Inquiry for the item from ele****Jul 12, 2019

    Hi, i read from the comments that you have 1.2L noodle bowl. do you have pics which you can show me how it looks like?

    Answer : [Re] Inquiry for the item from ele****

    Hi there! Our 1.2L Noodle Bowl is currently out of stock but is restocking in 1-2 weeks. Would you like us to inform you once the item has arrived? :)

+View all Notice, FAQ, Q&A >>
★ Bulletin Board ★ Comes With Pins Hooks and Rope ◕‿◕。 Cork Notice Board Wooden Frame Corkboard
★ Bulletin Board ★ Comes With Pins Hooks and Rope ◕‿◕。 Cork Notice Board Wooden Frame Corkboard
Item Q&A
  • Question : Inquiry from may****Sep 03, 2019

    Can I self collect this item ? Need it by Friday

    Answer : [Re] Inquiry from may****

    Hi there! We do not allow self-collection as of the moment as we are in the midst of warehouse shifting. Moreover, our Bulletin Boards are currently out of stock and will be restocking in 1-2 weeks. Would you like us to inform you once it is back in stock? :)

  • Question : Order Made on 26th July 2017Jul 31, 2017

  • Question : About itemApr 19, 2017

    Hi seller,

    I would like to inquire what is the largest size of this cork board do you sell?

    Answer : [Re] About item

    Dear Customer,

    The largest size we have is 60 x 90cm. Thanks!

  • Question : [About Item] Related InquiriesMar 08, 2017

    Hi seller, wanna check with you if the 45cmx60cm cork board comes with string attached?

    Answer : [Re] [About Item] Related Inquiries

    Dear Customer,

    Thank you for the inquiry.

    Yes, the cork board comes with the strings.

    Hope this helps.

    Thank you!

    Regards,
    Joette

  • Question : NO receive pinJun 02, 2016

    Seller , I didn't receive my pinning for papers .

    Answer : [Re] NO receive pin

    Dear Customer,

    We will resend you the pins today. You should receive it in your letterbox within the next 2-7 working days (excluding weekends).

    Thank you.

+View all Notice, FAQ, Q&A >>
★ 2019 Calendar with Wooden Phone Stand ★ Holds Your Phone Keys Etc and Saves Space on Your Desk!
★ 2019 Calendar with Wooden Phone Stand ★ Holds Your Phone Keys Etc and Saves Space on Your Desk!
Item Q&A
  • Question : Inquiry for the item from she****Sep 03, 2019

    Hi,
    Do you have this in 2020 calender ?

    Answer : [Re] Inquiry for the item from she****

    Hi there! We do not have 2020 calendars yet as of the moment :)

  • Question : Inquiry for the item from Ern****Dec 22, 2018

    May I know the calender date is based in Sg Public Holiday & Chinese date

    Answer : [Re] Inquiry for the item from Ern****

    Hi, thank you for your inquiry. The calendar is not based on SG public holiday.

  • Question : Inquiry for the item from tan****Nov 03, 2018

    Can replace with a new calendar after the end of the year?

    Answer : [Re] Inquiry for the item from tan****

    Hi thank you for your inquiry, however, we are unable to replace the calendar and the calendar only covers the period of July 2018 to December 2019.

  • Question : CALENDARNov 02, 2018

    PLS DO U H THE VERSION FR JAN 2019 - JUL 2020 (18MTHS) OR ANY VERSION FR JAN 2019.
    I DUN NEED FR JUL 2018

    Answer : [Re] CALENDAR

    Hi, sorry, we do not have it, we currently only carrying the calendar for July 2018 - December 2019

  • Question : DesignOct 31, 2018

    Are the designs inside all the same for different covers?

    Answer : [Re] Design

    Hi! All have the same design just different color schemes and cover :) Hope this helps!

★ Transparent Multi-Zip Storage Box ★ 22L/44L/66L • Dustproof Quilt/ Blanket/ Clothing Organizer
★ Transparent Multi-Zip Storage Box ★ 22L/44L/66L • Dustproof Quilt/ Blanket/ Clothing Organizer
Item Q&A
  • Question : Inquiry for the item from 209****Aug 27, 2019

    hi is there pink for the 44L size

    Answer : [Re] Inquiry for the item from 209****

    Hi there! None left for 44L pink. We are left with 2pcs of 22L pink :)

  • Question : Inquiry for the item from akh****Feb 13, 2019

    Will there be new stock for 44L?

    Answer : [Re] Inquiry for the item from akh****

    Hi! Yes, it will be restocked in early March. Would you like us to inform you once it is in stock? :)

    Question : [Re] Inquiry for the item from akh****

    Yes, please inform me when stocks are available. Thanks

    Answer : [Re] Inquiry for the item from akh****

    This is noted. We will send you a message once restocked :)

  • Question : Inquiry for the item from lai****Jan 30, 2019

    Hi can check when will the green colour for 22L stock come in?

    Answer : [Re] Inquiry for the item from lai****

    Hi! It is currently available. You may place your orders now :)

    Question : [Re] Inquiry for the item from lai****

    Ok thanks

    Answer : [Re] Inquiry for the item from lai****

    You're welcome! :)

  • Question : Inquiry for the item from s0d****Jan 13, 2019

    I need 5 of the largest size in pink. Can I know when you have stocks coming in?

    Answer : [Re] Inquiry for the item from s0d****

    Hi! Stocks will be in in 3 weeks' time. Can we inform you when the stocks are here? Thank you.

    Best,
    Esther

★ Cooler Bag ★ Comes with Handle! Thermal Insulation Keeps Food Warm or Cold | Picnic Lunch Shopping
★ Cooler Bag ★ Comes with Handle! Thermal Insulation Keeps Food Warm or Cold | Picnic Lunch Shopping
Item Q&A
  • Question : Inquiry for the item from mar****Aug 26, 2019

    Hi, what are dimensions please?

    Answer : [Re] Inquiry for the item from mar****

    Hi there! Dimensions for Cooler bag is 41 x 17cm :)

★ Long Handled Soft Bristle Bath Brush ★ Comfortable Shower Body Scrub Cleans and Massage
★ Long Handled Soft Bristle Bath Brush ★ Comfortable Shower Body Scrub Cleans and Massage
Item Q&A
  • Question : Inquiry for the item from mat****Aug 21, 2019

  • Question : Inquiry related delivery from Sie****Aug 20, 2019

    Hi
    May I know whether the item has been shipped. Last check was the item should be shipped late last week.

    Answer : [Re] Inquiry related delivery from Sie****

    Hi there! Upon checking your order, it is currently On Delivery and was shipped out yesterday. Please expect it in 1-2 working days :) Thank you!

  • Question : Inquiry related delivery from Sie****Aug 16, 2019

    Hi

    I have ordered the brush for about a week. Can you please ship out the item?

    Answer : [Re] Inquiry related delivery from Sie****

    Hi there! Sorry for the delay. Your item was already packed and ready for pickup by Qxpress. It is scheduled for ship out today. You should be able to receive in 1-2 working days after today. Thank you :)

  • Question : Inquiry for the item from Win****Oct 28, 2018

    Hi i hv order the brush for so long, but yet received my item. Order no is 278939683.pls advised

    Answer : [Re] Inquiry for the item from Win****

    Hi, we have replied to your latest inquiry. Thank you.

  • Question : Did not receive order of disposable kitchen towelOct 03, 2018

    My QXpress delivery number is SGP137764397.

    I received the long handle bath brush but not the blue 2 rolls of kitchen towels.

    Please check.

    Answer : [Re] Did not receive order of disposable kitchen towel

    Dear Customer,

    Sorry to hear that. We will ship out the kitchen towels to you by today and you may expect to receive in 1-4 working days. Thank you.

+View all Notice, FAQ, Q&A >>
★ Adult Kick Scooter ★ Outdoor Travel Foldable Portable Easy To Carry Bike with Durable PU Wheels
★ Adult Kick Scooter ★ Outdoor Travel Foldable Portable Easy To Carry Bike with Durable PU Wheels
Item Q&A
  • Question : Inquiry for the item from xox****Aug 21, 2019

    Hi there, is there any wheels replace services provided by the company if the wheels are worn out due to long usages?

    Answer : [Re] Inquiry for the item from xox****

    Hi there! No, we do not provide replacement service for the wheels. Thank you!

  • Question : Inquiry for the item from sha****Aug 10, 2019

    Hi there, do you sell the kick scooter parking stand? Thank you.

    Answer : [Re] Inquiry for the item from sha****

    Hi there! We only sell the scooter itself :) Thanks!

  • Question : Inquiry from ami****Jul 26, 2019

  • Question : Inquiry for the item from ysc****Jul 25, 2019

    Hi there, is this item designed for adult? Can I know how heavy it can sustain? And how fast is the speed.

    Answer : [Re] Inquiry for the item from ysc****

    Hi there! Yes, this is designed for an adult. It can hold up to around 80kg. And because it's a kick scooter, the speed depends on how hard or how fast the kick is. Thank you!

  • Question : Inquiry for the item from my_****Dec 06, 2018

    Hi, whats the maximum weight load for the scooter? Any warranty?

    Answer : [Re] Inquiry for the item from my_****

    Hi, the scooter can take 1 adult human's weight till 80kg. Warranty 3 months. Thank you.

+View all Notice, FAQ, Q&A >>
★ Ultra-Slim Minimalist Shoe Cabinet ★ 3 Tier Design ● Single or Double Level Shelves
★ Ultra-Slim Minimalist Shoe Cabinet ★ 3 Tier Design ● Single or Double Level Shelves
Item Q&A
  • Question : Inquiry for the item from mit****Jul 15, 2019

    Hi. I was looking at the Double Shelf Double Unit. When is the stock coming back

    Answer : [Re] Inquiry for the item from mit****

    Hi there! The Double Shelf is currently out of stock and is restocking in 2 weeks. Would you like us to inform you once it is back in stock? :)

    Question : [Re] Inquiry for the item from mit****

    Yes please. Inform. Thanks

    Answer : [Re] Inquiry for the item from mit****

    I want the attached double shelf and double racks

    Question : [Re] Inquiry for the item from mit****

    Hi there! That is our 6 doors design. Unfortunately, we do not sell that model anymore. Only the 3 doors, either single or double shelf. Thank you!

    Answer : [Re] Inquiry for the item from mit****

    Ok. Let me 3 doors double shelf when it comes. I buy 2 of them is required

    Question : [Re] Inquiry for the item from mit****

    Hi there! Alright, we will inform you once the item is back in stock :) Thank you for your patience!

    Answer : [Re] Inquiry for the item from mit****

    Has the stock come in

    Question : [Re] Inquiry for the item from mit****

    Hi there, not yet but very soon! Will ship out ASAP once the stock has arrived as we have your order pending. Thank you.

    Answer : [Re] Inquiry for the item from mit****

    Hi. I am unable to place the order in Qoo10 since it’s not allowing to for double shelf . Once you get the stock. Please reserve 2 pieces for me and let me know. So I can place the order.

    Question : [Re] Inquiry for the item from mit****

    Hi there! This is well-noted. We will inform you once it is restocked. Thank you for your patience!

    Answer : [Re] Inquiry for the item from mit****

    When is this expected to be stocked back

    Question : [Re] Inquiry for the item from mit****

    Hi there! We will be restocking on week of Sept 9-12. Please place your order by then so we can reserve the items for you :) Thank you!

  • Question : Inquiry for the item from loo****Jul 07, 2019

  • Question : Inquiry for the item from tha****Jul 02, 2019

    Hello! This item u have this size L55/W17/H107

    Answer : [Re] Inquiry for the item from tha****

    Hi! All sizes we have are stated in the listing. So sorry we don't have the size you are looking for!

  • Question : Inquiry for the item from sho****Jun 18, 2019

    For the 2 layers, does it come in 2 tiers instead of 3?

    Answer : [Re] Inquiry for the item from sho****

    Hi there! We only sell 2-tier for both single and double layers :)

    Question : [Re] Inquiry for the item from sho****

    But the one you’re selling now on this page is 3 doors. Do you have 2 doors?

    Answer : [Re] Inquiry for the item from sho****

    Hi there! Sorry for the confusion. We only sell 3-tier for both single and double layers. Sorry for the mix up on the number. We do not sell 2-tiers/2 doors for this item. Thanks for your inquiry.

  • Question : Inquiry related delivery from chr****May 29, 2019

    When is the double coming in? Thanks

    Answer : [Re] Inquiry related delivery from chr****

    Hi there! The double shelf is restocking in 3 weeks. Would you like us to inform you once it is back in stock? :)

    Question : [Re] Inquiry related delivery from chr****

    Yes please inform me. Thanks

    Answer : [Re] Inquiry related delivery from chr****

    This is noted :)

    Question : [Re] Inquiry related delivery from chr****

    Can delivery after 6pm? Or weekend? Thanks

    Answer : [Re] Inquiry related delivery from chr****

    Hi there! Hmm, we don't have any control about the delivery as it is done by Qxpress. What we can suggest though is that you place an order before 7am and it can be shipped out within the day and you will be able to receive the next day :) deliveries are done mondays-saturdays. As for the time, you will have to coordinate with Qxpress about that when they give you a call on delivery day or put it as a note in your order as they strictly follow the label :) Hope this helps!

    .
    (Jun 06, 2019 13:32)

    Question : [Re] Inquiry related delivery from chr****

    Noted with thanks

    Answer : [Re] Inquiry related delivery from chr****

    You're welcome!

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