Q&A board

Q & A Lists
Item Question & Answer
★ Classy Soap Dispenser ★ Elegant Bathroom Bottle for Hand Wash Shampoo Body Soap Lotion
★ Classy Soap Dispenser ★ Elegant Bathroom Bottle for Hand Wash Shampoo Body Soap Lotion
Item Q&A
  • Question : Inquiry for the item from vap****May 25, 2019

  • Question : Inquiry related delivery from pop****Mar 02, 2018

    Hi Seller, I refer to Order Number 246552404.
    Can you update me on the status of the delivery date?
    Thanks.

    Answer : [Re] Inquiry related delivery from pop****

    Hi there, delivery date is approx 7 Mar. Once restocked will ship out. Thank you.

  • Question : Grey colorFeb 01, 2018

    Hi when will you have stock for grey color one? Tia!

    Answer : [Re] Grey color

    Dear Customer

    Thank you for your interest
    However, we are not restocking the grey one. You may wish to consider other colours instead, thanks.

★ Light Aluminium Ladder with Grip Handle ★ 3 4 5 or 6 Step • Light! • Safe • Easy to Carry
★ Light Aluminium Ladder with Grip Handle ★ 3 4 5 or 6 Step • Light! • Safe • Easy to Carry
Item Q&A
  • Question : Inquiry related delivery from 211****May 24, 2019

  • Question : Inquiry for the item from 211****May 24, 2019

  • Question : Inquiry for the item from 245****May 14, 2019

    What is the weight of 4-step ladder?

    As shown in the picture, is the ladder red in colour?

    Answer : [Re] Inquiry for the item from 245****

    Hi there! Weight is less than 10kg. It's very light to carry!

    Yes, the colour is as shown in the picture. red and aluminum.

  • Question : Inquiry related delivery from jam****Mar 25, 2019

    Cart No : 125577374

    Is my 5 steps ladder stock in?

    Answer : [Re] Inquiry related delivery from jam****

    Hi James! Until now, the ladder is still not in stock. Our next shipment will be mid this week. We will check if the ladders are there and we can ship out asap. Otherwise, we can help cancel the order. Let us know if you will still be okay to wait. Sorry for any inconveniences and thank you for your patience.

    Question : [Re] Inquiry related delivery from jam****

    If the stock not in by this Friday, I would like to request for cancellation. Please keep me inform.

    Answer : [Re] Inquiry related delivery from jam****

    Hi James! This is well-noted. We will keep you informed. Thank you!

  • Question : Inquiry for the item from jam****Feb 15, 2019

    When will the 5 steps available?

    Answer : [Re] Inquiry for the item from jam****

    Hi there! The restocks for 5-step ladder will arrive end of February. Would you like us to inform you once it is in stock? :)

    Question : [Re] Inquiry for the item from jam****

    Yes.

    Answer : [Re] Inquiry for the item from jam****

    Hi there! This is noted. We will message you once restocked :)

    Question : [Re] Inquiry for the item from jam****

    5 steps stock in?

    Answer : [Re] Inquiry for the item from jam****

    Hi there! The delivery of our shipment is a little bit delayed and is scheduled to arrive within a week. We will inform you once it is restocked. Thank you! :)

    Question : [Re] Inquiry for the item from jam****

    Order no : 291293628

    Hi seller,
    Please check why my item still pending at "Shipping Requested" since order placed on 8th March.

    I need it urgently, please expedite.

    Answer : [Re] Inquiry for the item from jam****

    Hi James! We are very sorry for the delay in the delivery of your item as our restocks are still currently on the way. The shipment is due to arrive anytime between now to 2 weeks. We are also awaiting the stocks. :( We will ship out ASAP once restocked. Will you be okay to wait? Sorry for any inconvenience and thank you for your patience!

    Question : [Re] Inquiry for the item from jam****

    Stock in?

    Answer : [Re] Inquiry for the item from jam****

    Hi James! Until now, the ladder is still not in stock. Our next shipment will be mid this week. We will check if the ladders are there and we can ship out asap. Otherwise, we can help cancel the order. Let us know if you will still be okay to wait. Sorry for any inconveniences and thank you for your patience.

+View all Notice, FAQ, Q&A >>
★ 7-in-1 Mini Pool Table + Sports Games ★ Real-Life Simulation Free Play ● Includes Golf Bowling
★ 7-in-1 Mini Pool Table + Sports Games ★ Real-Life Simulation Free Play ● Includes Golf Bowling
Item Q&A
  • Question : Inquiry related delivery from ho.****May 23, 2019

  • Question : Inquiry related delivery from 244****Dec 26, 2018

    If i order today(26/12/18), will i get by friday(28/12/18)

    Answer : [Re] Inquiry related delivery from 244****

    Hi, you should be able to get it by friday if not next monday

  • Question : Bulky?Aug 22, 2017

    Hi! May I check if the item can be delivered via Singpost Normal Mail as it seems to be bulky and may not be able to fit into the letterbox?

    Answer : [Re] Bulky?

    Dear Customer,

    We have replied to your email.

    Thank you!

    Question : [Re] Bulky?

    Thank you. I've also sent another query on the shop and cart coupon. Please advice as well. Thank you so much.

    Answer : [Re] Bulky?

    Is shop coupon not applicable to discounted item? I can't find any shop coupon on your webpage. Please advice. Thank you.

    Question : [Re] Bulky?

    OK. I give up on the Shop coupon. Can you advice how soon can you ship out the item if I were to place order today?

    Answer : [Re] Bulky?

    I’ve just realized that I am able to download your shop coupon. I’m planning to order 2 sets today (meant as birthday presents). May I check if I am able to receive the item tomorrow? Thank you.

    Question : [Re] Bulky?

    Dear Customer,

    You are able to receive it tomorrow if you place your order before 12.30pm. Thank you!

    Regards
    Jeff

    Answer : [Re] Bulky?

    Thanks for your prompt reply. I've just placed my order. Order No: 226531557. Please check.

    Question : [Re] Bulky?

    Dear Customer,

    Thank you. We will have it shipped today

    Regards
    Jeff

    Answer : [Re] Bulky?

    Thanks a lot for your prompt assistance. Really appreciate.

★ World Map Poster - 6 Types! ★ Around the Globe! Diff Sizes 42 - 100cm Widths - Home Office Store
★ World Map Poster - 6 Types! ★ Around the Globe! Diff Sizes 42 - 100cm Widths - Home Office Store
Item Q&A
  • Question : Inquiry from sam****May 23, 2019

  • Question : Inquiry for the item from mis****Mar 23, 2019

    any restock on collins map?

    Answer : [Re] Inquiry for the item from mis****

    Hi there! Collins map is currently out of stock.

  • Question : Inquiry for the item from kit****Mar 20, 2019

  • Question : Inquiry for the item from hui****Feb 15, 2018

  • Question : Inquiry for the item from sia****Oct 01, 2017

    Any restock for Collins "The World" Map?

    Answer : [Re] Inquiry for the item from sia****

    Dear Customer,

    The Collins map is currently in stock and can be purchased at our listing: http://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=420841071

    Hope this helps. Thank you!

    Best,
    Esther

+View all Notice, FAQ, Q&A >>
★ Dining Chairs ★ Modern Stylish Kitchen Living Room Lounge Wooden/ Leather/ Fabric Chair Set
★ Dining Chairs ★ Modern Stylish Kitchen Living Room Lounge Wooden/ Leather/ Fabric Chair Set
Item Q&A
  • Question : Inquiry for the item from ben****Apr 26, 2019

    Hi I want to order 6 grey flannel chair with gold legs, but there are only 4 in stock. When will more stock arrive and the estimate restock date? Thanks!

    Answer : [Re] Inquiry for the item from ben****

    Hi there! The golden legs will restock in approx 3 weeks. Would you be willing to wait? :)

    Question : [Re] Inquiry for the item from ben****

    Yes, Please restock 2 more. I bought 4 yesterday and will need 2 more.

    Answer : [Re] Inquiry for the item from ben****

    Hi there! Noted on this. We have updated the qty so you may already place an order. :)

    Question : [Re] Inquiry for the item from ben****

    Will I get the 4 first or are all 6 pending restock?

    Answer : [Re] Inquiry for the item from ben****

    Hi there! All 6 are pending for restock so we will ship them out together :)

    Question : [Re] Inquiry for the item from ben****

    Thanks, do you think I can get it by 11-May?

    Answer : [Re] Inquiry for the item from ben****

    Hi there! Oh, as we have mentioned, it will take 3 weeks before it can arrive. We have restocks coming in but they are for the black legs. For the gold legs, it is coming in 3 weeks. Hope that is fine. Thank you!

    Question : [Re] Inquiry for the item from ben****

    Hi seller, I ordered 6 chairs to be a full set for my dining table. Now after waiting for 2 weeks, you cancelled 3 of the orders today without any notice. This is not the way to do business - please cancel the remaining 3 orders.

    Answer : [Re] Inquiry for the item from ben****

    Hi there! We did not cancel. Qoo10 cancelled the orders. We will write to Qoo10 customer service regarding this and we will get back to you. You could also place the order again and we will ship accordingly once stocks arrive. Sorry for the inconvenience. Thank you

    Question : [Re] Inquiry for the item from ben****

    Hi any updates?

    Answer : [Re] Inquiry for the item from ben****

    Any updates?

    Question : [Re] Inquiry for the item from ben****

    Hi Benjamin! Sorry for the delay, we are expecting the restocks for dining chairs to arrive today. We can keep you updated regarding this. :)

    About the cancelled orders, if you still wish to purchase the item, you may place a new order for the cancelled chairs. Sorry about the inconvenience as upon checking wth Qoo10 they could not figure out why it was cancelled as well (probably cause it was pending for long already).

    Thank you!

    Answer : [Re] Inquiry for the item from ben****

    The chair is shown as Out of stock on Qoo10 - not able to order. Let me know if you can deliver this week. Thanks!

    Question : [Re] Inquiry for the item from ben****

    Hi Benjamin! We have updated the qty in the lsiting so you may check now. Your item has already been packed and is for ship out today. You may expect delivery by tomorrow. Thank you! :)

    Answer : [Re] Inquiry for the item from ben****

    I have ordered 1 more chair. Could you send all 3 together tomorrow? Thanks! Been a long wait so I really hope the chairs are good!

  • Question : Inquiry for the item from upf****Apr 17, 2019

    I tried to place an order but the reoky back ordering the grey and gold legs are out of stock.
    PLease let me know if you still have stock on this.

    Answer : [Re] Inquiry for the item from upf****

    Hi there! We turned off the listing as the items are still restocking. We turned it on now so you may place your order for the 4 Grey Golden :) Thank you!

  • Question : Inquiry for the item from 236****Apr 14, 2019

    Alexa Flannel Chair - How thick is the seat cushion ? I am trying to use this for my counter top which is higher than normal dining table height by about 8 cm

    And can I get the golden legs instead of black together with yellow Alexa Flannel Chair ?

    Answer : [Re] Inquiry for the item from 236****

    Hi there! The seat cushion's thickness is 5.5cm. The seat cushion and seat thickness is 8cm in total.

    Regarding the golden legs, yes you may :) But we will have to order that in and will take around 3 weeks. Would you be okay to wait? How many pcs will you be needing? :)

  • Question : Inquiry for the item from upf****Apr 05, 2019

    Hi,
    I would like to buy 4 chairs- the pink with gold legs or grey with gold legs. However, the choices to purchase doesnt come with gold legs and also no pink.
    Please advise

    Answer : [Re] Inquiry for the item from upf****

    Hi there! We do not carry this item in that color :( However, if you will be willing to wait, we can bring it in but it will arrive in 3 weeks. Will you be okay to wait? How many pcs will you be needing? :)

    Question : [Re] Inquiry for the item from upf****

    is the price the same??

    Answer : [Re] Inquiry for the item from upf****

    Hi there! Upon checking wih the costs, the golden legs have higher costs so price will be +$7. :)

    Question : [Re] Inquiry for the item from upf****

    HI I would like to order 4 chairs ( grey with gold legs). How do i place the order for this as there is no description on the list order.

    Answer : [Re] Inquiry for the item from upf****

    Hi there! Noted on the 4pcs grey golden legs :) We have already added it into the listing sp you may place her order already. Please do note the item will arrive in 3 weeks time :) Thank you!

  • Question : Inquiry for the item from S77****Apr 05, 2019

+View all Notice, FAQ, Q&A >>
★ Ultra-Slim Minimalist Shoe Cabinet ★ 3 Tier Design ● Single or Double Level Shelves
★ Ultra-Slim Minimalist Shoe Cabinet ★ 3 Tier Design ● Single or Double Level Shelves
Item Q&A
  • Question : Inquiry for the item from Soo****May 21, 2019

    Hi, will there be restock for double level shoe rack?

    Answer : [Re] Inquiry for the item from Soo****

    Hi there! Thanks for your inquiry! The restock for the double shelf will be in 3 weeks. Would you like us to inform you once it is back in stock? :)

    Question : [Re] Inquiry for the item from Soo****

    Yes please as I would like to order 2, thank you.

    Answer : [Re] Inquiry for the item from Soo****

    By the way, do you do installation?

    Question : [Re] Inquiry for the item from Soo****

    Oh its ok, you don't have to inform me alrdy cos I found another seller. Thanks

    Answer : [Re] Inquiry for the item from Soo****

    Hi there! Alright, this is noted.

  • Question : Inquiry for the item from icy****Jan 13, 2019

    Hi when will offer A be restock? thanks!

    Answer : [Re] Inquiry for the item from icy****

    Hi, do you mean the shoe cabinet in single shelf? Approx 2-3 weeks. Can we keep you informed when it is in? Thank you.

    Question : [Re] Inquiry for the item from icy****

    Okay, yes pls, thanks!

    Answer : [Re] Inquiry for the item from icy****

    Alright noted, thank you!

    Question : [Re] Inquiry for the item from icy****

    Hi, may I know if there is any news on the single shelf shoe cabinet?

    Answer : [Re] Inquiry for the item from icy****

    Hi! There is a delay in next shipment of restocks, it will arrive end of this week or early next week. We will keep you informed once they have arrived!

  • Question : Inquiry for the item from hea****Dec 04, 2018

  • Question : Inquiry for the item from 234****Dec 13, 2018

    Hi, will you restock the double level model?

    Thanks

    Answer : [Re] Inquiry for the item from 234****

    Dear Customer,

    It will be restocked in approx 3 weeks' time. Would you like us to inform you after restock? Thank you.

    Question : [Re] Inquiry for the item from 234****

    That would be great. Thank you.

    Answer : [Re] Inquiry for the item from 234****

    Welcome!

    .
    (Dec 19, 2018 15:46)

  • Question : Inquiry for the item from ell****Dec 05, 2018

    Will u be restock the 3 tiers double shelves?

    Answer : [Re] Inquiry for the item from ell****

    Hi there, yes this item is restocking very soon in 1 week. Would you like us to inform you once restocked? Thank you.

    Question : [Re] Inquiry for the item from ell****

    Yes pls. Can I reserve and self collect

    Answer : [Re] Inquiry for the item from ell****

    Hi, this item is very bulky for self-collect, you may wish to opt for courier instead :)

    Question : [Re] Inquiry for the item from ell****

    Hihi... noted. Can I make reservation for this. Need it badly.

    Answer : [Re] Inquiry for the item from ell****

    Hubby Wants to pick up himself. Can advise pick up location?

    Question : [Re] Inquiry for the item from ell****

    Hi!You may drop by today before 5pm at 50 Genting Lane #05-01C, Cideco Industrial Complex, S(349558). Please whatsapp 97260621 to arrange pick up before coming down to ensure there is staff present who can get the item for you :) We only accept cash in our warehouse. Thank you!

    Answer : [Re] Inquiry for the item from ell****

    Hi... sorry just saw ur msg. Can I come down 11 Dec?

    Question : [Re] Inquiry for the item from ell****

    Hi! Sorry for the confusion. The restock for the item is still on the way. We will inform you once it is available. Thank you!

    Answer : [Re] Inquiry for the item from ell****

    Ok

    Question : [Re] Inquiry for the item from ell****

    Hi, noted, we will inform you once it is available.

    .
    (Dec 19, 2018 15:46)

+View all Notice, FAQ, Q&A >>
★ 4-Slot Horizontal Document Tray ★ Home Office Organizer Stationery File Desk Drawer Holder
★ 4-Slot Horizontal Document Tray ★ Home Office Organizer Stationery File Desk Drawer Holder
Item Q&A
  • Question : Inquiry for the item from jye****May 18, 2019

    Hi. When is the stock for the 4 slot mesh tray coming?

    Answer : [Re] Inquiry for the item from jye****

    Hi there! We still have stocks for that :) We have updated the qty in the listing so you may already place an order :)

  • Question : Inquiry for the item from kri****Mar 27, 2019

    Hi seller....pls advise any exstock....qty 1x

    Answer : [Re] Inquiry for the item from kri****

    The metal mesh tray.....thks

    Question : [Re] Inquiry for the item from kri****

    Hi there! We have in stock for this item :) Just updated the quantity on our listing so you may place an order already. Thank you!

    Answer : [Re] Inquiry for the item from kri****

    Thks..order placed...😁

    Question : [Re] Inquiry for the item from kri****

    Thank you! It is noted :)

  • Question : Inquiry for the item from Mun****Feb 15, 2019

    Will you have the 10% coupon again?

    Answer : [Re] Inquiry for the item from Mun****

    Hi! We currently have a 10% off coupon :)

  • Question : Inquiry for the item from Jan****Jan 25, 2019

  • Question : Inquiry for the item from ada****Jan 08, 2019

    Hi, i’ve made purchase but seems like my order has yet to be processed? I’d like to clarify. thank you

    Answer : [Re] Inquiry for the item from ada****

    Hi, your order has been shipped. Thank you.

+View all Notice, FAQ, Q&A >>
★ Transparent Tabletop PVC Protection Cover ★ Protect Dining Coffee Table Shelf Drawers Cupboard
★ Transparent Tabletop PVC Protection Cover ★ Protect Dining Coffee Table Shelf Drawers Cupboard
Item Q&A
  • Question : Inquiry for the item from lil****May 15, 2019

    Hi, do you have size 900 mm x 1600mm?

    Answer : [Re] Inquiry for the item from lil****

    Hi there! The closest size we have to that is 90cmx150cm. Please see link here: https://qoo.tn/BGu6OS

    But it is currently out of stock and will be restocking in 3 weeks. Would you like us to inform you once it is back in stock? :)

  • Question : Inquiry for the item from wil****Mar 16, 2019

    Do you have for round table diameter 60cm

    Answer : [Re] Inquiry for the item from wil****

    Hi! Unfortunately, we only sell 60x60cm, 60x120cm and 80x130cm. We do not do customization. Thanks for your inquiry.

  • Question : Inquiry for the item from kpp****Feb 17, 2019

    Hi can I customize the size of the plastic cover?

    Answer : [Re] Inquiry for the item from kpp****

    Hi there! Unfortunately, we do not do customization. Thank you for your inquiry!

  • Question : Inquiry for the item from sun****Feb 10, 2019

    Hi. Do you have a 60cm X 180cm protective cover?

    Answer : [Re] Inquiry for the item from sun****

    Hi! Unfortunately, we only sell 60x60cm, 60x120cm and 80x130cm. Thanks for your inquiry.

  • Question : Inquiry related delivery from poh****Jan 20, 2019

    Hi. Ready stock in sg? If order today, will i be receiveing it by this week?

    Answer : [Re] Inquiry related delivery from poh****

    Hi, yes ready stock. Will ship out on same day if payment made before 8am and deliver in 1 working day. Thank you.

+View all Notice, FAQ, Q&A >>
★ Stainless Steel Microwave Space-Saving Rack ★ 2-Tier Kitchen Shelf / Oven Condiment Jars Pots Pans
★ Stainless Steel Microwave Space-Saving Rack ★ 2-Tier Kitchen Shelf / Oven Condiment Jars Pots Pans
Item Q&A
  • Question : Inquiry for the item from eri****May 14, 2019

    When will u have stick single tier, 40cm

    Answer : [Re] Inquiry for the item from eri****

    Hi there! It is still in stock now. We have updated the qty in the listing so you may place an order. :)

  • Question : Inquiry for the item from lt1****May 06, 2019

    Will you have stock of the single rack?

    Answer : [Re] Inquiry for the item from lt1****

    Hi there! Yes, all types (single tier and double tier) are in stock. Check out the listing :)

  • Question : Inquiry related delivery from bra****Apr 09, 2019

    Dear seller. Kindly advice when will my item be shipped out?

    Answer : [Re] Inquiry related delivery from bra****

    Reminder. Kindly advice.

    Question : [Re] Inquiry related delivery from bra****

    Hi there! We have just received your order last April 9. It will be shipped out today. You will be able to receive by tomorrow or Saturday morning :)

  • Question : Inquiry for the item from for****Feb 23, 2019

    Hello Seller. What is the maximum weight for each shelf?

    Answer : [Re] Inquiry for the item from for****

    Hi! It can support up to around 10kg :)

  • Question : Inquiry for the item from use****Dec 15, 2018

    I wan the 55 CM. When stock coming in

    Answer : [Re] Inquiry for the item from use****

    Dear Customer,

    It will be restocked in approx 2 weeks' time. Would you like us to inform you after restock? Thank you.

    Best Regards,
    Esther

    Question : [Re] Inquiry for the item from use****

    Yes please

    Answer : [Re] Inquiry for the item from use****

    Noted! We will message you again once it is in stock :) Thank you!

    .
    (Dec 19, 2018 15:46)

    Question : [Re] Inquiry for the item from use****

    Still not available?

    Answer : [Re] Inquiry for the item from use****

    Dear Customer, the stock is coming in very soon. We will keep you informed. Thank you!

    .
    (Jan 09, 2019 09:27)

    Question : [Re] Inquiry for the item from use****

    Why till out of stock

    Answer : [Re] Inquiry for the item from use****

    Hi, it is in stock now and you may place your order. Thank you!

    Question : [Re] Inquiry for the item from use****

    Hello.. i cannot place order, pls check

    Answer : [Re] Inquiry for the item from use****

    Hello.. i cannot place order, pls check

    Question : [Re] Inquiry for the item from use****

    Hi, it's available for you to place order now. Thank you.

+View all Notice, FAQ, Q&A >>
★ Magic Windshield Repair Kit ★ Easy to Use! DIY Durable Car Glass Windscreen Crack Repair Tool
★ Magic Windshield Repair Kit ★ Easy to Use! DIY Durable Car Glass Windscreen Crack Repair Tool
Item Q&A
  • Question : Inquiry for the item from tan****May 14, 2019

    Is this item suitable to repair tablet screen?

    Answer : [Re] Inquiry for the item from tan****

    Hi there! We do not suggest it for tablet screen. Thank you!

  • Question : Inquiry related delivery from 239****Jan 13, 2019

    Hi Seller, I had order my item since 07 Dec 2018. I have not receive the item yet. Please confirm.

    Answer : [Re] Inquiry related delivery from 239****

    Hi, as this item is currently out of stock, we are unable to resend it to you. Can we provide a full refund to you? Let us have the order no. and we can refund. Thank you.

    Question : [Re] Inquiry related delivery from 239****

    I can wait.
    Please send me when your stock is available.
    I had waited 1 month ++ for the item while so many pple had received your goods.

    Answer : [Re] Inquiry related delivery from 239****

    Hi, noted on this. The next restock in 2-3 weeks, so sorry for the delay due to the festive season. Will ship out ASAP to you once we have the stock. Thank you!

    Question : [Re] Inquiry related delivery from 239****

    Hi Seller,
    Thank you for your respond.
    I love the product and wanted to buy from you.

    Answer : [Re] Inquiry related delivery from 239****

    Thank you as well for your patience! We will ship out once restocked. Thank you!

    Question : [Re] Inquiry related delivery from 239****

    Happy New Year!
    Just to confirm if the items send out yet?
    Thanks.

    Answer : [Re] Inquiry related delivery from 239****

    Hi, yes the item has been sent out yesterday. Thank you!

    Question : [Re] Inquiry related delivery from 239****

    Hi Seller, noted. Thanks ... so happy, waiting for my item to reach me soon.

    Answer : [Re] Inquiry related delivery from 239****

    You're welcome! :)

    Question : [Re] Inquiry related delivery from 239****

    Hi Seller,

    You claimed that the item was finally shipped out on 12 Feb. Till today I still have not receive my item .... Please check. Thanks.

    Answer : [Re] Inquiry related delivery from 239****

    Hi there! May we please ask if you can check your mailbox if it was left there or in the nearest post office as they may have deposited it there when no one was around to receive the parcel. :) Just inform the post office of your address and they can look it up for you if a parcel was left. Some of our customers retrieve it this way. Please do let us know otherwise :) Thanks!

    Question : [Re] Inquiry related delivery from 239****

    Hi Seller, the address given is my office address. There are pple here 24by7. I have not receive the item.

    Answer : [Re] Inquiry related delivery from 239****

    HI there! Can we please have your order number so we may check again? Qoo10 has now closed your details so we cannot see it anymore. We will take action from there. Thank you and sorry for any inconvenience!

    Question : [Re] Inquiry related delivery from 239****

    Hi Seller

    Sorry for all the trouble and thank you for assisting.
    Order Summary (Date : Dec 06, 2018 / Cart no. : 123562910)
    Order Number: 284963802

    Answer : [Re] Inquiry related delivery from 239****

    Hi there! We will send out another pc out of goodwill as the courier seems to have lost the item. Please expect to receive in 2-3 working days. Thank you!

    Question : [Re] Inquiry related delivery from 239****

    Hi Seller. Thank you very much. I will be waiting for it.

    Answer : [Re] Inquiry related delivery from 239****

    You're welcome and thank you as well!

    Question : [Re] Inquiry related delivery from 239****

    Hi Seller!
    I had finally received the items.
    Thank you very much.

    Answer : [Re] Inquiry related delivery from 239****

    You're welcome! Thank you as well! :)

  • Question : Inquiry related delivery from tha****Feb 01, 2019

    Hi seller, Do you have local stock now ?

    Answer : [Re] Inquiry related delivery from tha****

    Hi there! The item will be restocked by next week after the CNY holiday. Would you like us to inform you once it is in stock? :)

  • Question : Inquiry related delivery from yvo****Oct 23, 2018

    Did not receive item and seller not replying

    Answer : [Re] Inquiry related delivery from yvo****

    Already inquiries replied. Thank you.

★ Desktop Extension Shelf ★ Adjustable Desk Organizer Rack Stand for Books Stationery Storage
★ Desktop Extension Shelf ★ Adjustable Desk Organizer Rack Stand for Books Stationery Storage
Item Q&A
  • Question : Inquiry from ana****May 10, 2019

    Hi seller,

    I am enquiring on behalf of my company. Can I know if your company is locally registered? Do you accept invitation to do sale in company's premises? If you are interested, please send your reply to my email. I will provide more details and also give our official email for future communication. thank you.

    Answer : [Re] Inquiry from ana****

    Hi there! Yes, we are locally registered. :) Pls send details to ask@lifehacks.sg :)

    Question : [Re] Inquiry from ana****

    So sorry we are having some conflict issues with the Govt regulations so we cannot invite vendors to participate in our event anymore. Thank you for your reply.

    Answer : [Re] Inquiry from ana****

    Hi there! Alright, this is noted. Thank you for reaching out to us!

  • Question : Inquiry for the item from ail****May 03, 2019

    Can you show a picture of what the offer B : transoarent drawer organizer(large) looks like please?

    Answer : [Re] Inquiry for the item from ail****

    Hi there! You may check out the individual listing of the item here: https://qoo.tn/BZpXES :)

  • Question : Inquiry for the item from nix****Apr 10, 2019

    Hi,

    Will you be restocking wood soon?
    Thanks!

    Answer : [Re] Inquiry for the item from nix****

    Hi there! Yes, restocks for the Wood and White wlll arrive in approx 2 weeks. :) We do have Dark Brown available right now. Would you like us to inform you once Wood is restocked? :)

    Question : [Re] Inquiry for the item from nix****

    Yes, thanks!

    Answer : [Re] Inquiry for the item from nix****

    Hi there! This is noted :) We will message you once restocked!

  • Question : Inquiry for the item from emi****Mar 30, 2019

    What's the dimension? $16.90 is for 2 identical pieces?

    Answer : [Re] Inquiry for the item from emi****

    Hi there! It is in our listing: Dimensions: Length 33 - 61 x Width 17 x Height 35cm. Price is for 1pc only :)

  • Question : Inquiry for the item from emi****Mar 30, 2019

    What's the dimension? $16.90 is for 2 identical pieces?

    Answer : [Re] Inquiry for the item from emi****

    Hi there! It is in our listing: Dimensions: Length 33 - 61 x Width 17 x Height 35cm. Price is for 1pc only :)

+View all Notice, FAQ, Q&A >>
★ Transparent Easy-Pour Food Container ★ Organized See-Through Grain Storage • Fridge Storage
★ Transparent Easy-Pour Food Container ★ Organized See-Through Grain Storage • Fridge Storage
Item Q&A
  • Question : Inquiry for the item from hen****May 12, 2019

    Hi,
    Is this container air tight?

    Answer : [Re] Inquiry for the item from hen****

    Hi, yes it is of good quality and airtight. But if you're considering against lock n lock brand, that brand is of better quality, thicker plastic etc.

  • Question : Inquiry for the item from uto****Apr 10, 2019

★ Double Price Tagger ★ Comes with 5 Price Rolls and 1 Extra Ink! Pricing Label Machine Tagging Gun
★ Double Price Tagger ★ Comes with 5 Price Rolls and 1 Extra Ink! Pricing Label Machine Tagging Gun
Item Q&A
  • Question : Inquiry for the item from Sun****May 08, 2019

    Hi, does the first (top) line (above the price line) support alpha-numeric or just numbers?

    Answer : [Re] Inquiry for the item from Sun****

    Dear valued customers,

    As seller is not very active on Qoo10,
    Please send your inquiries to ask@lifehacks.sg

    Thank you,

    Best Regards,
    Aaron

  • Question : Inquiry for the item from jen****Feb 15, 2019

    Do you only sell ink refill?

    Answer : [Re] Inquiry for the item from jen****

    Hi! No, we don't sell ink refill for the price tagger. Thanks for your inquiry!

  • Question : Inquiry for the item from der****Oct 21, 2018

    Hi, do you sell extras label stickers?

    Answer : [Re] Inquiry for the item from der****

    Hi there, we do not sell extra label stickers but you can find them at stationery or hardware shops. Thank you!

  • Question : Label StickerSep 11, 2018

    hi, do u have a physical store that i could go to or could i view the item before making a purchase? i have 100 rolls of the label sticker but by tagger is broken. i would like to test my label sticker on ur tagger to see if it could fit. if it fits, i would like to get 2 of this.

    Answer : [Re] Label Sticker

    Dear Customer, you could visit our warehouse at 50 Genting Lane #05-01C, S(349558) and make the purchase using cash payment. Our staff is around every weekday 9am to 12noon. You can drop a call or whatsapp to Philip at 96228092. Thank you.

  • Question : Inquiry for the item from Len****Jul 03, 2018

    Where can we buy e sticker & replacement ink if we need ? Do you sell?

    Answer : [Re] Inquiry for the item from Len****

    Hi, we do not sell the label or the ink refiller, but you may get it from stationery shops or Popular.

★ Microfibre Mop Pad Replacement (Pack of 3) ★ Absorbent Home Cleaning Cloth Sticks Strongly
★ Microfibre Mop Pad Replacement (Pack of 3) ★ Absorbent Home Cleaning Cloth Sticks Strongly
Item Q&A
  • Question : Inquiry for the item from pml****May 05, 2019

  • Question : Order no. 275146794Sep 23, 2018

    Hi, I ordered on 16 September, until today the item still not yet mail out? My order no. 275146794. The status still under shipping request. Please advice. Thanks.

    Answer : [Re] Order no. 275146794

    Hi there, we're sorry for the delay as this item is out of stock. It will be restocking on approx 5 Oct, would it be ok to wait? Otherwise we could provide you a refund as well. Thank you.

    Best,
    Esther

    Question : [Re] Order no. 275146794

    Oh ic, alright, I will wait. Please help to mail out asap when the stock arrive. Thanks ya.

    Answer : [Re] Order no. 275146794

    Sure. Thank you for your reply.

    Question : [Re] Order no. 275146794

    Hi, is the stock arrive?

    Answer : [Re] Order no. 275146794

    Dear Customer,

    This item is out of stock and currently restocking. It would take approx 1 week to restock. Would it be ok to wait? We're truly sorry for the delay and will ship out ASAP once restocked. Thank you.

    Best,
    Esther

    Question : [Re] Order no. 275146794

    Hi Esther, I think I would prefer to get a refund first, as I’m going overseas next week, there will be no one at home to receive the parcel. I will re order once I back. Please let me know what is the refund process. Thanks you.

    Answer : [Re] Order no. 275146794

    Hi Jacqueline, I have submitted a refund in Qoo10 for you and you may kindly check. You can check back on the listing when you are back and the item will be in stock and available for you to order. Thank you.

    Best,
    Esther

    Question : [Re] Order no. 275146794

    Hi Esther, yes I’ve received the refund. Thanks for the fast response. Sure, will reorder after I back :)

    Answer : [Re] Order no. 275146794

    Thank you as well! :)

    Question : [Re] Order no. 275146794

    Hi Esther, is the stock arrive?

    Answer : [Re] Order no. 275146794

    Yes, the stock just came awhile ago, however, tomorrow is public holiday, the courier will collect your item on this Wednesday.

★ Cot Hanging Organizers ★ Single or Multi Pockets! Store Babys Items Kids Toys See-Through Mesh Bag
★ Cot Hanging Organizers ★ Single or Multi Pockets! Store Babys Items Kids Toys See-Through Mesh Bag
Item Q&A
  • Question : Inquiry for the item from jus****Apr 30, 2019

    When will u restock multi pocket design?

    Answer : [Re] Inquiry for the item from jus****

    Hi there! It should be restocking by next week. Could we inform you once it is restocked? :)

    Question : [Re] Inquiry for the item from jus****

    Yes plz

    Answer : [Re] Inquiry for the item from jus****

    Hi! Alright, this is noted :)

    Hi there! We have checked our warehouse and we have 1pc left of the multi pocket. We have updated the qty on the listing so you may place an order :)
    (May 03, 2019 08:14)

    Question : [Re] Inquiry for the item from jus****

    I have placed order. Plz check carefully before sending so it may not have any defects. Thanks for updating

    Answer : [Re] Inquiry for the item from jus****

    Hi there! Can you send us the order number so we may check? because upon initial checking, we don't see an order from you yet. Let us know :)

★ Portable Bidet Washer ★ Squeeze and Wash! 7 Holes Sprinkler Head
★ Portable Bidet Washer ★ Squeeze and Wash! 7 Holes Sprinkler Head
Item Q&A
  • Question : Inquiry related delivery from she****May 02, 2019

    Hi,
    Can I know when will ordered item be delivered?

    Answer : [Re] Inquiry related delivery from she****

    Hi Ana! The item has already been sent out yesterday (May 2). Please expect it soon :) Thank you!

  • Question : Inquiry related delivery from mrs****Nov 13, 2018

  • Question : Inquiry for the item from fai****Oct 13, 2018

  • Question : Existing stock available?Aug 04, 2018

    Hi, do you have stock for this?

    Answer : [Re] Existing stock available?

    Hi, yes we have stock.

  • Question : Asking for Shipping date of order 260990161Jun 20, 2018

    Hi Seller,

    I'd like to ask for the shipping date for order 260990161. I've ordered since Sunday and don't see any updated. Thank you.

    BR,
    Sittisak

    Answer : [Re] Asking for Shipping date of order 260990161

    Hi. Thank you for your inquiry.

    So sorry for the delay as this item is highly demanded hence our supplier ran out of stock. Are you okay to wait for 2-3 weeks? We will send it out to you asap once it has been restocked.

★ Natural Wood Book / Art Stands ★ Foldable and Portable Tabletop Wooden Stand For Reading
★ Natural Wood Book / Art Stands ★ Foldable and Portable Tabletop Wooden Stand For Reading
Item Q&A
  • Question : Inquiry for the item from jos****Apr 18, 2019

  • Question : Inquiry for the item from spp****Apr 01, 2019

    Hi ! Seller. May I know when will you have stock for Model 1: Wooden Single Book Stand with Clips ? Thk U

    Answer : [Re] Inquiry for the item from spp****

    Hi there! Upon checking, we have a few pieces left. We have edited the qty in the listing so you may already place an order :)

    Question : [Re] Inquiry for the item from spp****

    Hi ! Possible to self pick up ?
    Thk U

    Answer : [Re] Inquiry for the item from spp****

    Hi Sue! Yes. Can you please whatsapp us at 97260621 to arrange for a date and time for pickup? Thank you!

  • Question : stocksSep 10, 2018

    Hi Seller

    I am extremely interested in buy your models: a & c. when will you restock A?

    Thank you
    Regards
    Lilian

    Answer : [Re] stocks

    Hi Lilian,

    For model 1, the wooden book stand with black clips, it will be restocking in 2 weeks. Would you like us to keep you informed when this item has restocked? Thank you.

    Best,
    Esther

    Question : [Re] stocks

    Hi Esther

    Yes please! Do let me know. I will buy both the black or transparent clip one and the one with the drawer.

    Do let me know ya. My contact is 92988481.

    Thank you so much, dear! Btw, I am a regular customer for most of your stuffs, they are fantastic!

    Regards
    Lilian

    Answer : [Re] stocks

    Hi Lilian,

    Thank you for your kind words! I have this inquiry noted, and we will keep you informed when the item is in.

    Thanks,
    Esther

    Question : [Re] stocks

    Many thanks, Esther.

    Answer : [Re] stocks

    You're welcome.

    Question : [Re] stocks

    Hi Esther

    Is the stocks in yet?

    Thank you
    Regards
    Lilian

    Answer : [Re] stocks

    Hi Lilian, the stocks are not in yet. For this book stand, it is in the shipment that is due to arrive on 30 Sep. Thank you :)

    Question : [Re] stocks

    Hi Esther. Noted with thanks. Do keep me informed ya. 😀

    Answer : [Re] stocks

    Alright sure, thank you.

    Question : [Re] stocks

    Hi Esther. did the stands come in?

    Answer : [Re] stocks

    Hi, unfortunately not yet. This shipment is delayed. We will keep you informed when it's in, as we have your inquiry on the waiting list. Thank you.

    Question : [Re] stocks

    Hi Esther. confirm it is coming in right? Becos i said i will buy from you first, i didnt get from other store/website. Since it is coming in then i will patiently wait. in any case, i cant use because i am watching my grandchildren and dont have the time to do my work. hope it comes in, ya. :) thank you

    Answer : [Re] stocks

    Hi Lilian, yes confirm it is coming in. Thank you for the follow up. I checked multiple times with our shipper, they mention there is a huge delay for this shipment due to recent typhoon in China. I will try to expedite the restock inbound process when it's in, and keep you informed to place order. If you need the book stand urgently, you could purchase elsewhere and it's ok. I hope you get the item soon for your use too. :)

    Best Regards,
    Esther

    Question : [Re] stocks

    done. placed the order last night. thank you esther.

    Answer : [Re] stocks

    Thank you.

  • Question : InquiryAug 23, 2018

    Hi may i know if this would be heavy if i were to carry it in my bag on a daily basis?

    Answer : [Re] Inquiry

    Dear Customer, the stand is not heavy to carry on a daily basis. It would be much lighter to hold than a standard laptop. The wood material is not the kind of heavy wood. Hope this helps. Thank you.

    Best,
    Esther

    Question : [Re] Inquiry

    Thank you! I've placed an order already. May I know when is the earliest I can receive it? :)

    Answer : [Re] Inquiry

    Dear Customer, I have replied to your latest inquiry. Thank you.

  • Question : DeliveryJan 02, 2018

    Hello - if I place order on 3 Jan '18, could i receive the item by 5 Jan '18? Otherwise, is it possible to pick the item up somewhere? Thanks.

    Answer : [Re] Delivery

    Dear Customer

    If you need the item urgently, please drop us an email to ask@lifehacks.sg with the item name, quantity and date/time of collection (Mon - Fri, 10am - 5pm). We will then advise you on the stock availability and address for collection. Do note that we only accept cash.Thank you. Otherwise, you can opt for the courier service by qxpress which takes about 1-3 working days.

+View all Notice, FAQ, Q&A >>
★ Bathroom Double Towel Hanger ★ Available in 2 Sizes! (47/61cm) Removable - Easy Installation!
★ Bathroom Double Towel Hanger ★ Available in 2 Sizes! (47/61cm) Removable - Easy Installation!
Item Q&A
  • Question : Inquiry for the item from San****Apr 28, 2019

    Hi does this item sticks on glass surface?

    Answer : [Re] Inquiry for the item from San****

    Hi there! No, that is not advisable.

  • Question : Inquiry for the item from daf****Dec 25, 2018

    My bathroom wall tiles are not the smooth kind. Does the product work on them ? Please advise. Thanks

    Answer : [Re] Inquiry for the item from daf****

    Hi, thank you for your inquiry. It may not work as perfect on walls that does not have a smooth surface as compared to walls with a much better and smooth surface. It also depends on how uneven or rough the surface of your wall is.

  • Question : Inquiry for the item from fer****Dec 02, 2018

    Hi, the sticker that came along with it had very weak suction, tried washing it but it still came off, could you advise on what to do, or if you guys sell the sticker seperately.

    Answer : [Re] Inquiry for the item from fer****

    Hi, thank you for your inquiry. Could we have your order no so that we can try to send you the sticker?

  • Question : No Status Update on ShippingSep 19, 2018

    I paid for the item on 12 Sep 2018. Today is already 19 Sep 2018 and there is no status update on shipping. Have the item been shipped out?

    Answer : [Re] No Status Update on Shipping

    Hi CK, we're truly sorry for the long wait. The restocks have arrived yesterday and we will be shipping out your item on Monday. You may expect to receive the item on Tuesday or Wednesday. Thank you!

  • Question : Inquiry related delivery from ct_****Jul 03, 2018

    Hi,

    I’ve ordered a order number this number 261228266
    May I know when will I receive it? I have yet to receive it

    Answer : [Re] Inquiry related delivery from ct_****


    Hi, thank you for your inquiry.
    Your parcel was send out last week on Friday, you should be getting your parcel by this week.
    Hope you receive your parcel soon, thank you.

+View all Notice, FAQ, Q&A >>
★ Round Insulated Carrier Bag ★ 3 Sizes! Outdoor Lunch Box Thermal Cooler Bag Keep Food Warm or Cold
★ Round Insulated Carrier Bag ★ 3 Sizes! Outdoor Lunch Box Thermal Cooler Bag Keep Food Warm or Cold
Item Q&A
  • Question : Inquiry for the item from how****Apr 27, 2019

    My lunch box width with 17cm can fit into the bag? Thanks

    Answer : [Re] Inquiry for the item from how****

    Hi there! the bag's width is 17cm. It might be too snug and might not fit right if lunchbox is 17cm as well. Please also note this is a circular bag :) Thank you

  • Question : Inquiry for the item from man****Mar 06, 2019

    Hi,

    How Long can the thermal bag keep warm drink/ milk?

    Thanks

    Answer : [Re] Inquiry for the item from man****

    Hi there! It depends on the environment it is kept in (air-conditioned or not, environment temperature), but usually should be a few hours.:)

  • Question : Inquiry for the item from yin****Dec 27, 2018

    Hi May I know the size for 1 tier bag?
    Thanks

    Answer : [Re] Inquiry for the item from yin****

    For 1-tier, the height is 8cm. Thank you.

  • Question : Inquiry from Med****Dec 25, 2018

  • Question : Height of BagJun 04, 2018

★ Bathroom Floor Mat ★ Waterproof Anti-Slip PVC Material! 45 x 88 cm - Use for Bathroom Kitchen ◕‿◕。
★ Bathroom Floor Mat ★ Waterproof Anti-Slip PVC Material! 45 x 88 cm - Use for Bathroom Kitchen ◕‿◕。
Item Q&A
  • Question : Inquiry for the item from blu****Apr 26, 2019

    Hi,
    I work for a charity and would like to buy anti slip mats in bulk (about 150-200). Would you have stock? And would you be able to issue quotations and invoice?

    Thank you,
    Justina Teo

    Answer : [Re] Inquiry for the item from blu****

    Hi Justina! Yes, we're able to issue quotations and invoice. We are a registered business. And yes, this item is available in qty 150-200 for preorder. Lead time is 3-4 weeks. 50% deposit of the item price is required.

    Do email in to ask@lifehacks.sg for a quotation on your bulk purchase. Do also let us know if the lead time is ok, and how many of each colour you are looking at.

    Thank you! :)

  • Question : Inquiry for the item from mic****Apr 07, 2019

  • Question : Inquiry for the item from the****Jun 22, 2018

  • Question : pop station collectionJun 19, 2018

  • Question : Inquiry for the item from cyn****Apr 13, 2017

    Hi, I want to buy 13 red mat. But I see the selection only has 3 red in stock. Will you restock? Can I order 13 pieces? Thanks.

    Answer : [Re] Inquiry for the item from cyn****

    Dear Customer,



    For this item, we only have 3pc left in stock. Would you like us to inform you when restocks for this item arrives?



    Thank you.



    Best,

    Esther
    Dear Customer,

    Just nice the stocks arrived this afternoon. We have 13pc of red floor mats in stock. Kindly place your order whilst stocks last. Thank you!

    Question : [Re] Inquiry for the item from cyn****

    Thanks ! I have just placed the order for 13 red mats :)

    Answer : [Re] Inquiry for the item from cyn****

    No problem!

+View all Notice, FAQ, Q&A >>
★ Picnic Baskets ★ Vintage Design Decorative Hand Woven Rattan or Straw Suitcase Basket
★ Picnic Baskets ★ Vintage Design Decorative Hand Woven Rattan or Straw Suitcase Basket
Item Q&A
  • Question : Inquiry for the item from cxz****Apr 26, 2019

    Hi, do you still have stocks for large brown one?

    Answer : [Re] Inquiry for the item from cxz****

    Hi there! We only have the small ones available as of the moment as it is out of stock as well from our supplier. Thanks for your inquiry!

  • Question : Inquiry for the item from bal****Mar 28, 2019

  • Question : Inquiry for the item from bal****Mar 26, 2019

  • Question : Inquiry related delivery from sue****Dec 10, 2018

  • Question : Self collectionOct 24, 2018

    Hi,

    I need the L size basket ASAP. Am I able to self collect tomorrow?

    Answer : [Re] Self collection

    Dear Customer, yes, you're able to collect from our Genting Lane warehouse. However, the current model is a bit different. Can we whatsapp you the photos first? My whatsapp is 97260621. Thank you.

    Best Rgds,
    Esther

+View all Notice, FAQ, Q&A >>
★ Picnic Baskets ★ Vintage Design Decorative Hand Woven Rattan or Straw Suitcase Basket
★ Picnic Baskets ★ Vintage Design Decorative Hand Woven Rattan or Straw Suitcase Basket
Item Q&A
  • Question : Inquiry for the item from can****Apr 23, 2019

    HI. Will you restock the large basket soon?

    Answer : [Re] Inquiry for the item from can****

    Hi there! Our Large Picnic Baskets are not available as our supplier is out of stock on this as well. We only have small available.

  • Question : Inquiry for the item from bal****Mar 27, 2019

  • Question : Inquiry for the item from bal****Mar 26, 2019

  • Question : Inquiry related delivery from gol****Mar 13, 2019

    Hi can i pls check the status of my order?

    Its been shipping requested for a while now... Can provide my item ID upon request.

    Need item urgently.

    Tku

    Answer : [Re] Inquiry related delivery from gol****

    Hi Alex! Upon checking, we do not have stock for large at the moment. Will you be okay to change to medium? And we can refund the price difference if any. Let us know. Sorry for any inconvenience. Thank you!

  • Question : Inquiry for the item from sub****Feb 19, 2019

    When will have stock for small white one?

    Answer : [Re] Inquiry for the item from sub****

    Hi there! We have 1 last piece left for small white picnic basket. We have updated the quantity in the listing so you may place an order. Thank you! :)

+View all Notice, FAQ, Q&A >>
★ Graduation Plushie / Bear ★ 20cm 27cm 36cm Sizes! Other Character Designs! Cute Grad Gift Teddy
★ Graduation Plushie / Bear ★ 20cm 27cm 36cm Sizes! Other Character Designs! Cute Grad Gift Teddy
Item Q&A
  • Question : Inquiry for the item from aun****Apr 21, 2019

    Hi seller, when new stock for the 36cm light brown graduation bear? Thks

    Answer : [Re] Inquiry for the item from aun****

    Hi there! Our supplier is out of stock for 36cm that is why we cannot assure the restock date just yet :( Thanks for your inquiry.

  • Question : Inquiry for the item from iri****Apr 17, 2019

    Hi Seller,
    Can I know when the new stock coming for 27cm light brown graduation bear? Thank you.

    Answer : [Re] Inquiry for the item from iri****

    Hi there! As of the moment, 27cm is out of stock with our supplier as well hence we cannot give a definite date for restock. Thank you for your inquiry!

    Question : [Re] Inquiry for the item from iri****

    Noted. Thank you.

    Answer : [Re] Inquiry for the item from iri****

    You're welcome!

  • Question : Inquiry for the item from aun****Feb 07, 2019

    Hi seller,
    When is new stock coming for the biggest 36cm light brown graduation bear?
    Thanks!

    Answer : [Re] Inquiry for the item from aun****

    Hi there! The 36cm is not restocking so soon as the supplier is currently out of stock. Thanks for your inquiry!

  • Question : Inquiry related delivery from sie****Nov 30, 2018

  • Question : Inquiry from cpy****Nov 30, 2018

    do you provide express delivery ??

    Answer : [Re] Inquiry from cpy****

    Hi! The item will be delivered via Qxpress so it will arrive your doorstep in 1-2 working days after placing the order :)

+View all Notice, FAQ, Q&A >>
❤ Seamless Bandeau Tube Top ❤ Breathable Material! Strapless Stretchable Removable Padding
❤ Seamless Bandeau Tube Top ❤ Breathable Material! Strapless Stretchable Removable Padding
Item Q&A
  • Question : Inquiry for the item from kin****Apr 21, 2019

    Hi. When will black L size be re-stocked?

    Answer : [Re] Inquiry for the item from kin****

    Hi there! Black L is currently in stock :) We have updated the qty in the listing so you may already place an order. Thank you!

  • Question : Inquiry for the item from ela****Dec 03, 2018

    When is black available?

    Answer : [Re] Inquiry for the item from ela****

    Hi, M Black will be coming in around 2-3 weeks, we will inform you once it has been restocked, thank you.

    Hi, the M size black for the Seamless Bandeau Tube Top has been restocked :) You may purchase it here https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=520232231
    (Dec 10, 2018 14:21)

  • Question : Inquiry for the item from jac****Mar 11, 2018

    When is the black bandeau restocking? Thank you!

    Answer : [Re] Inquiry for the item from jac****

    Hi, restocking in approx 2 weeks. Thanks!

  • Question : Inquiry for the item from est****Dec 07, 2017

    Hello.. do you have size L?

    Answer : [Re] Inquiry for the item from est****

    Dear Customer,

    Thank you for your inquiry. Currently we do not have ready stock for size L but the restock is arriving in approx 3 weeks. We will keep you informed once restocked. Thank you!

    Best,
    Esther

★ Trolley Cart with Side Pocket ★ PU Wheels! Convenient Carry Grocery Supermarket Shopping Bag
★ Trolley Cart with Side Pocket ★ PU Wheels! Convenient Carry Grocery Supermarket Shopping Bag
Item Q&A
  • Question : Inquiry for the item from hsg****Apr 21, 2019

    Hi, what is a shoe organising slot?

    Answer : [Re] Inquiry for the item from hsg****

    Hi there! For which product is your inquiry? :)

  • Question : Inquiry related delivery from sup****Mar 06, 2019

    May i ask when my order 290989044 will be sent? Ordered last week

    Answer : [Re] Inquiry related delivery from sup****

    Hi John! Sorry for the delay in the delivery of your item as Navy Blue is currently out of stock and will be restocking within a week. We will ship out ASAP once restocked. Will you be okay to wait? Or would you prefer to change to Wine Red? Wine Red is available and we can ship out within 1-2 working days. Let us know. Sorry for any inconvenience and thank you for your patience!

    Question : [Re] Inquiry related delivery from sup****

    I'm keeping to blue. Do let me know the delivery date?

    Answer : [Re] Inquiry related delivery from sup****

    Hi John! The restock is set to arrive early next week. We will ship out asap from there. Thank you!

    Question : [Re] Inquiry related delivery from sup****

    Shipping scheduled(Mar 12, 2019 ) indicated in the app but i still have not received. Please advise

    Answer : [Re] Inquiry related delivery from sup****

    Hi John! We are very sorry for the delay in the delivery of your item as our restocks are still currently on the way. The shipment is due to arrive anytime between now to 2 weeks. We are also awaiting the stocks. :( We will ship out ASAP once restocked. Will you be okay to wait? Sorry for any inconvenience and thank you for your patience!

    Question : [Re] Inquiry related delivery from sup****

    That's is a very long wait and many delays. I can't wait any longer. Please refund

    Answer : [Re] Inquiry related delivery from sup****

    Hi John! The order has already been cancelled. We are very sorry for any inconveniences caused due to the shipment delay. Again, we apologize. Thank you.

  • Question : Inquiry for the item from ali****Feb 22, 2019

    Hi, Seller

    May I know do you sell only the grocery trolley bag?

    Answer : [Re] Inquiry for the item from ali****

    Hi, yes we have just the bag for wine red colour. Kindly email to us at ask@lifehacks.sg to inquire. Thank you.

  • Question : Inquiry related return and exchange from flo****Jan 21, 2019

    Hi. I emailed you at Lifehacks but no reply. The wheels of my recently bought trolley are facing inwards?!

    Apart from this, i love the trolley. Looks sturdy.
    But the wheels is a problem. With additional weight... In the long run, likely something break... Plus will be not smooth to pull...

    Answer : [Re] Inquiry related return and exchange from flo****

    Hi Sharon! We will get back to you via email :) Thanks for reching out!

    Question : [Re] Inquiry related return and exchange from flo****

    Hi, still haven't heard from u via email

    Answer : [Re] Inquiry related return and exchange from flo****

    Hi seller, its been almost a week! I really need my trolley! But i cant use cos the wheels are not straight. Facing inwards.
    I've not received any email from you, yet. Although u said earlier you will email. Please reply soon! Thanks

    Question : [Re] Inquiry related return and exchange from flo****

    Details

    Answer : [Re] Inquiry related return and exchange from flo****

    Hi Sharon! Are you communicating already with one of our staff via email? Your concern has already been escalated. Thank you for reaching out to us!

    Question : [Re] Inquiry related return and exchange from flo****

    Yes tx. Finally, someone replied via email and has offered to exchange

    Answer : [Re] Inquiry related return and exchange from flo****

    You're welcome, thank you.

  • Question : Inquiry related delivery from kry****Dec 18, 2018

    Where is my item. Still under shipping requested after a week.

    Answer : [Re] Inquiry related delivery from kry****

    Hi, sorry for the delay in shipping as this item is currently out of stock. It will be restocking by this week and we will ship out ASAP once restocked. You will receive an email notification from Qoo10 once your item has been shipped. Thank you.

+View all Notice, FAQ, Q&A >>
★ Large Capacity Moving Laundry Basket ★ Clothing Storage For Washing Or Keep Kitchen Food Snacks
★ Large Capacity Moving Laundry Basket ★ Clothing Storage For Washing Or Keep Kitchen Food Snacks
Item Q&A
  • Question : Inquiry for the item from 343****Apr 12, 2019

    can I have e measurement per basket (i.e. it's length, width and height). would like to see if it is e same s8ze as my current laundry basket. thank you!

    Answer : [Re] Inquiry for the item from 343****

    Hi there! Dimensions of each removable basket: (L) 24 x (W) 30 x (H) 29cm :) As for the dimension of the whole item, you may check the listing :)

  • Question : Inquiry for the item from Jli****Dec 20, 2018

    Hello, can i know when is the 3 tier basket would be available?

    Answer : [Re] Inquiry for the item from Jli****

    Dear Customer, thank you for your inquiry. The stock will be coming in around 2-3 weeks, we will inform you once restocked, thanks.

    Question : [Re] Inquiry for the item from Jli****

    Thanks!

    Answer : [Re] Inquiry for the item from Jli****

    Welcome!

    Dear Customer, the 3-tier large capacity in white, brown and blue is in stock. You may purchase it here: https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=507858491
    (Dec 28, 2018 17:32)

  • Question : Inquiry for the item from 236****Dec 10, 2018

    Hi,

    When will you be stocking the 2 tiers in blue or brown color?

    Answer : [Re] Inquiry for the item from 236****

    Hi, it will be restock in around 1-2 weeks, we will inform you once it comes, thank you.

    Question : [Re] Inquiry for the item from 236****

    Hi,

    It's ok, no need to keep me inform again. I just buy from la.zada already. (at lower price and free shipping too).

    Answer : [Re] Inquiry for the item from 236****

    Hi, noted and no worries about that :)

  • Question : Inquiry for the item from 260****Dec 09, 2018

  • Question : Inquiry for the item from tra****Nov 06, 2018

+View all Notice, FAQ, Q&A >>
[BL] ★ Rollable or Foldable Tables ★ Convenient Bedside for Computer Laptop Study Table Shelf/Cover
[BL] ★ Rollable or Foldable Tables ★ Convenient Bedside for Computer Laptop Study Table Shelf/Cover
Item Q&A
  • Question : Inquiry for the item from uto****Apr 09, 2019

  • Question : Inquiry for the item from gin****Mar 04, 2019

    Hi!:) When will the white rollable table without mesh be in stock:)

    Answer : [Re] Inquiry for the item from gin****

    Hi! It will be restocked in about 1 week. Would you like us to inform you once it is in stock? :)

  • Question : Inquiry for the item from ile****Feb 09, 2019

    Hi, when is stock of the black rollable table coming in?

    Answer : [Re] Inquiry for the item from ile****

    Hi! We have stock for black rollable table :)

    Question : [Re] Inquiry for the item from ile****

    Thks for reply. I want to get the black rollable table w the pocket. When is stock for this item coming in ?

    Answer : [Re] Inquiry for the item from ile****

    Hi! We have available stock for black rollable table with pocket.

    Question : [Re] Inquiry for the item from ile****

    Thks for reply. Kindly advise which site to get black rollable table w pocket bec yr current site indicates this item is sold out / cancelled out.

    Answer : [Re] Inquiry for the item from ile****

    Hi! We have updated the quantity so you may place your order already :) Thank you!

  • Question : Inquiry for the item from lov****Jan 03, 2019

    When Rollable table with pocket (black color ) will be restocked ?

    Answer : [Re] Inquiry for the item from lov****

    Hi there, it has been restocked and you may place your order here:
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=486777155

    Thank you!

  • Question : Inquiry for the item from Jpg****Dec 27, 2018

    Hi Seller. I’m very interested on the item - black rollable table with pocket. Do you have stock?

    I need one urgently.

    Answer : [Re] Inquiry for the item from Jpg****

    Hi there, sorry only the white one is in stock. We'll keep you updated when the black one is available again. It will be within 1-2 weeks. Otherwise you could consider placing order for the white one. Thank you!

+View all Notice, FAQ, Q&A >>
★ Breathable Back Rest Cushion with Strap ★ Back Support Pain Relief at Home Office Car / Travel
★ Breathable Back Rest Cushion with Strap ★ Back Support Pain Relief at Home Office Car / Travel
Item Q&A
  • Question : Inquiry for the item from 210****Apr 05, 2019

    when will you have stock for the soft memory foam?

    Answer : [Re] Inquiry for the item from 210****

    Hi there! We actually have stock of this item :) You may purchase it from this link: https://qoo.tn/BvHTmR :)

  • Question : Inquiry for the item from ong****Nov 29, 2018

  • Question : strap detachableOct 19, 2018

    hi

    can remove the strap ?

    Answer : [Re] strap detachable

    Dear Customer,

    As the strap is sewn on, you can cut away the strap if you do not need it.

    Thanks,
    Esther

  • Question : Inquiry related delivery from cha****Oct 07, 2017

  • Question : Inquiry related delivery from ser****Jul 02, 2017

    Hi May I know how long will the delivery take?

    Answer : [Re] Inquiry related delivery from ser****

    Dear Customer,

    You may refer to the delivery durations in the footer of our listing for the different shipping methods. Thanks!

    Best,
    Esther

+View all Notice, FAQ, Q&A >>