Q&A board

Q & A Lists
Item Question & Answer
{LUXOLITE} WAREHOUSE CLEARANCE 100% AUTHENTIC WATCHES FOR MEN WOMEN SERIES
{LUXOLITE} WAREHOUSE CLEARANCE 100% AUTHENTIC WATCHES FOR MEN WOMEN SERIES
Item Q&A
  • Question : Inquiry for the item from ng_****Oct 15, 2019

  • Question : Inquiry for the item from des****Oct 16, 2019

  • Question : Inquiry for the item from ong****Oct 15, 2019

    Will like to check
    1) what is the watch model 0503DW?
    2) or any watch model with stainless casing (instead of rose gold)? 3) if price be updated to $39.90 again. Purchased 1 yesterday for rose gold but will like to buy a different one.

    Answer : [Re] Inquiry for the item from ong****

    Hi, 0503DW is Classic Glasgow. We have updated our listing with images. Do take a look :) Thank you

    Question : [Re] Inquiry for the item from ong****

    Is it Classic Glasgow silver or rose gold ?

    Answer : [Re] Inquiry for the item from ong****

    Why is this watch model being removed after that?

    Question : [Re] Inquiry for the item from ong****

    Rose Gold, we update our stocks based on our inventory. Sold out items will be removed.

  • Question : Inquiry from jes****Oct 15, 2019

  • Question : Inquiry for the item from Man****Oct 15, 2019

    Do u sell the strap only ?

    Answer : [Re] Inquiry for the item from Man****

    Hi, we do sell DW straps

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Crazy Clearance Multi Brand Watches for Men and Women
Crazy Clearance Multi Brand Watches for Men and Women
Item Q&A
Emporio Armani Men and Women Watches
Emporio Armani Men and Women Watches
Item Q&A
  • Question : Inquiry for the item from sua****Sep 27, 2019

  • Question : Inquiry related delivery from raj****Aug 07, 2019

    Self collection possible.i need urgently?

    Answer : [Re] Inquiry related delivery from raj****

    Dear Valued Customer,

    Self collection is possible. For further information regarding self collection, you may please to contact Qoo10 customer service.

    Regards,
    Luxolite

    Question : [Re] Inquiry related delivery from raj****

    Warranty 2 yrs with u r shop or manufacturer warranty?

    Answer : [Re] Inquiry related delivery from raj****

    Dear Customer, the warranty 2 years is with our shop.

Olivia Burton OB16AM86 Ladies Queen Bee Black  Gold Watch
Olivia Burton OB16AM86 Ladies Queen Bee Black Gold Watch
Item Q&A
Casio Basic Men and Women Watch Series MQ and LQ
Casio Basic Men and Women Watch Series MQ and LQ
Item Q&A
  • Question : Inquiry for the item from ade****Sep 06, 2019

    Hi, i just bought the watch in june and now the battery ran out. Kindly advise if i can do an extra

    Answer : [Re] Inquiry for the item from ade****

    I mean exchange the item for a new one.

    Question : [Re] Inquiry for the item from ade****

    Hi, you may send your watch to us for warranty repair. Do note that repar takes 14-21 working days
    Thank you.
    (Sep 13, 2019 17:37)

    Answer : [Re] Inquiry for the item from ade****

    hi how do i send back to you? do you have an address or physical shop

    Question : [Re] Inquiry for the item from ade****

    Hi you may send it to us via registered postage to/ drop it off at 18 Sin Ming Lane #08-06 MidView City Singapore 573960. Monday to Friday 10am - 5pm.

  • Question : Inquiry for the item from liz****Jun 14, 2019

  • Question : Inquiry for the item from yit****Jun 14, 2019

    Is it 100% Authentic Casio?

    Answer : [Re] Inquiry for the item from yit****

    Dear Valued Customer, All products are Brand new and 100% authentic. It comes with original tag, manual booklet, local seller warranty and original retail packing. Thank you, Luxolite

Seiko SSC233 Mens Sport Solar Analog Display Japanese Quartz Brown Watch
Seiko SSC233 Mens Sport Solar Analog Display Japanese Quartz Brown Watch
Item Q&A
  • Question : Inquiry for the item from 262****Sep 11, 2019

    1)Do you ship to Greece
    2)In case something bad happends do i get full refund of my payment ?
    3)How am i supposed to know that the product is original or if it's been sent to me and it's not a scum ?

    Answer : [Re] Inquiry for the item from 262****

    Dear Customer, currently we only ship within Singapore. You may raise a return/refund within 7days of purchase should there be any fault in the watch. Our products are 100% authentic with Luxolite local seller warranty.
    Thank you.
    (Sep 13, 2019 17:37)

OLIVIA BURTON WOMEN WATCH SERIES
OLIVIA BURTON WOMEN WATCH SERIES
Item Q&A
  • Question : Inquiry for the item from dtj****Aug 24, 2019

    Hi seller, do the watch comes with brand gift box?

    Answer : [Re] Inquiry for the item from dtj****

    Dear Valued Customer, The watches comes with manual book and original retail packing (box).

    Regards
    Luxolite

    Question : [Re] Inquiry for the item from dtj****

    Thank for fast reply.

    Answer : [Re] Inquiry for the item from dtj****

    welcome

  • Question : Inquiry for the item from gen****Aug 23, 2019

    Can I check the diameter for the watch n what leather is used? Thks

    Answer : [Re] Inquiry for the item from gen****

    Dear Valued Customer,

    The diameter of the watch is 30mm.

    Regards
    Luxolite

  • Question : Inquiry for the item from loh****Jun 09, 2019

    Can I change the leather strap to metal strap?

    Answer : [Re] Inquiry for the item from loh****

    dear valued customer, the watch is leather strap, you cant change to the metal one. Thanks

Ted Baker Men and Women Series
Ted Baker Men and Women Series
Item Q&A
  • Question : Inquiry for the item from Lit****Aug 22, 2019

  • Question : Inquiry for the item from pha****Aug 03, 2019

    Hi there,

    I've gotten my item, its beautiful and nice thank you. However, the package did not come with manual booklet and local warranty card. Able to assist on this? I have send in the order number in private enquiry.

    Answer : [Re] Inquiry for the item from pha****

    Dear Valued Customer,

    We apologize for the error. We will check your order number and assist you regarding the manual book and warranty on Monday during working period. May we have your order number please for us to check? Once again we apologize for the inconvenient.

    Regards
    Luxolite

  • Question : Inquiry for the item from pha****Jul 26, 2019

    Hi.

    I received my watch but do not see any manual booklet. Only watch and box.

    Answer : [Re] Inquiry for the item from pha****

    Dear Valued Customer, We apologize for the error. May we have your order number please so we can take a look on your order details. Thank you, Luxolite

    Dear customer, can you please provide your order number? we will have it check. Thank you, Luxolite
    (Jul 29, 2019 15:15)

    Question : [Re] Inquiry for the item from pha****

    128404187 cart no. I do not have any manual booklet or warranty card. Do advice. apologies for late reply as i was overseas.

    Answer : [Re] Inquiry for the item from pha****

    Hi there, do get back to me about the warranty and manual booklet. thanks

    Question : [Re] Inquiry for the item from pha****

    Dear Valued Customer,

    We apologize for the error. We will check your order number and assist you regarding the manual book and warranty on Monday during working period. May we have your order number please for us to check? Once again we apologize for the inconvenient.

    Regards
    Luxolite

  • Question : Inquiry for the item from ari****Jul 29, 2019

    Hi Seller,
    TE50493008 is not listed. Will it be made available again? Thank you.

    Answer : [Re] Inquiry for the item from ari****

    Dear Valued Customer,

    We apologize the item TE50493008 is currently out of stock. We will inform you once it's back in stock.

    Thank you
    Luxolite

  • Question : Inquiry for the item from ela****Jul 28, 2019

    Hi any more stocks for TE502004?

    Answer : [Re] Inquiry for the item from ela****

    dear customer, we are sorry the product currently out of stock. thank you, Luxolite

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Fossil Men and Women Series FS and ES
Fossil Men and Women Series FS and ES
Item Q&A
  • Question : Inquiry for the item from Fun****Jun 09, 2019

    Hi, when would Man Series 1 FS5241 restock?

    Answer : [Re] Inquiry for the item from Fun****

    Dear valued customer, we will restock in near future. i will let you know when we are restock the good. Thanks!

Casio Basic Men and Women Watch Series MTP and LTP
Casio Basic Men and Women Watch Series MTP and LTP
Item Q&A
  • Question : Inquiry from jas****Jun 05, 2019

  • Question : Inquiry related return and exchange from dar****May 27, 2019

    Hi

    I had made an order (No. 296264512) of 2 pieces of
    Series:Women Series / Type:LTP-V006D-7BUDF(+S$7) . Upon received, 1 watch is not working ( I.e. hand is not moving) and another one is not the correct model.

    Please advise on replacement.

    Thanks

    Answer : [Re] Inquiry related return and exchange from dar****

    Dear valued customer,

    You may reach seller at 9144-8863 for your inquiries.

    Best Regards,
    Qoo10 team

    Question : [Re] Inquiry related return and exchange from dar****

    Hi..

    I have messaged the seller but no response. Please advise again on what should I do next? As these are meant for gift, I would like to resolve asap.

    Thanks.

    Answer : [Re] Inquiry related return and exchange from dar****

    Dear Valued Customers,

    You may contact 91448863 for your inquiry.

    Best Regards,
    Qoo10 team

  • Question : Inquiry related return and exchange from Jos****May 18, 2019

[Sunglasses] EXTENDED PROMOTION LIMITED SETS LEFT ! RAYBAN 100% Original Free Shipping!
[Sunglasses] EXTENDED PROMOTION LIMITED SETS LEFT ! RAYBAN 100% Original Free Shipping!
Item Q&A
  • Question : Inquiry for the item from boe****May 23, 2018

  • Question : Inquiry for the item from shm****May 06, 2018

    When will 3362 be back in stock?

    Answer : [Re] Inquiry for the item from shm****

    Dear Valued Customer, We will inform you once we have it back in stock. Thank you, Luxolite

  • Question : Inquiry for the item from suh****Feb 23, 2018

  • Question : silver frame and grey lenFeb 13, 2018

    Hi, can i check if you have silver frame and light grey or grey lens?

    Answer : [Re] silver frame and grey len

    Dear Valued Customer,

    For silver frame and grey lens, we only have RB3447 019/30.

    Thank you,
    Luxolite

  • Question : Inquiry for the item from mr.****Feb 11, 2018

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