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Item Question & Answer
MR SG JEANS!!! AVAILABLE IN DIFFERENT CUTS AND WASHES. SLIM AND REGULAR JEANS
MR SG JEANS!!! AVAILABLE IN DIFFERENT CUTS AND WASHES. SLIM AND REGULAR JEANS
Item Q&A
  • Question : Inquiry for the item from 262****Jul 31, 2019

    Hi the Item for Group 1757 Size 29- 36, is it inch or cm ?

    Answer : [Re] Inquiry for the item from 262****

    Hi,

    They are in inches.

    Thank you.

  • Question : Inquiry related return and exchange from bcs****Jun 16, 2019

    Hi,

    I purchased the wrong size of jeans, can I go down to your warehouse to exchange for a larger size? Please let me know when is a convenient date / time.

    Thank you.

    Answer : [Re] Inquiry related return and exchange from bcs****

    Hi,

    Will you be able to make it tomorrow 18 June ( Tues )?

    Time: 3.30 to 5.30pm
    Address: 49 Tannery Lane #01-01/#04-03 Noble Logistics

    Thank you.

    Question : [Re] Inquiry related return and exchange from bcs****

    Sure, will be there at 3:30pm. Thank you.

    Answer : [Re] Inquiry related return and exchange from bcs****

    Thank you for the confirmation.

  • Question : Inquiry for the item from pwi****Jun 16, 2019

    Saw some review that says size smaller than normal. If size 32, do i have to order 1 size bigger? Also Ace pants only have charcoal but ther is no pic for his colour.

    Answer : [Re] Inquiry for the item from pwi****

    Hi,

    Our size is according to the waistline. For slim fit cut, you may need to consider the hip area which a size bigger may be required.

    Here’s the picture of ACE Charcoal. This is a regular fit.
    You can also find this picture in the listing.

    Please let us know if you have any questions.

    Thank you.

  • Question : Inquiry for the item from ken****Jun 11, 2019

  • Question : Inquiry for the item from PUN****Jun 10, 2019

    Hi, may i know what is ankle width for legend size 32 & 33? Dont want super tight in ankle

    Answer : [Re] Inquiry for the item from PUN****

    Hi,



    We will check and get back to you.

    Hi,

    Is around 21cm. The circumference is 42cm.

    Thank you.
    (Jun 11, 2019 19:28)

+View all Notice, FAQ, Q&A >>
Mens Jeans! Slim-Fit / Straight Cut / Regular Fit
Mens Jeans! Slim-Fit / Straight Cut / Regular Fit
Item Q&A
  • Question : Inquiry related delivery from che****Jun 20, 2019

  • Question : Inquiry for the item from men****Jul 06, 2018

    Hi Mr SG. I received my jeans today n I tried n found out that I couldn't fit in. Ordered size 29. Can I exchange? To size 31. Thanks. Waiting for ur reply.

    Answer : [Re] Inquiry for the item from men****

    Hi,


    We can do the exchange.

    Can you mail the items to the below address?

    MSH Retail
    My Mail Box 883698
    Singapore 919191

    Pls indicate the below items in the returned package.

    1) Returned Address

    2) Items for exchange

    3) Contact number and name
    (We will contact you via mobile message if item requested is out of stock)

    4) Returned postage for exchange items.
    (stamp/cash). You can include in the returned package.
    - $1.70 (1 pc)
    - $2.55 (2 pcs)
    - $3.35 (3-4 pcs)

    ( The rates are based on Singpost Non Registered mail)

    Thank you.

    Question : [Re] Inquiry for the item from men****

    Hi Seller. I had sent out 2 jeans back to u. Hope u receive it. Tks.

    Answer : [Re] Inquiry for the item from men****

    Thanks for the notification. We will look out for the exchange package.

  • Question : Refund on ACE / Colour Code:2 / Size:30 (QTY:2)Jul 12, 2018

    I have read your reply and please kindly refund me on the items below:
    My Qoo10 order no: 119778122

    Mens Jeans! Slim-Fit / Straight Cut / Regular Fit
    Item Code:ACE / Colour Code:2 / Size:30(+S$8)
    -----------------------------------------------------------------------------------------
    Seller: MR SG Submitted: 2018-07-11 11:11
    Item Code: 523665815 Answered: 2018-07-12 09:16
    Item: Mens Jeans! Slim-Fit / Straight Cut / Regular Fit

    Answer : [Re] Refund on ACE / Colour Code:2 / Size:30 (QTY:2)

    Hi,

    We have accepted the refund claim as per request.

    Qoo10 will proceed with the refund accordingly.

    Thank you.

  • Question : The delivered jeans quantity is incorrectJul 10, 2018

    Hi

    I have ordered from you through Qoo10 2 types of jeanss of total quantities of 3.

    ACE - 2 (Light Blue), Size :30 - QTY 2

    Max St-3 (Regular Blue), Size: 30 : QTY:1



    Only the Max St-3 was delivered but not the other 2 but the package stated there are 3 items in there.

    My Qoo10 order no: 119778122 (Jun 29, 2018 ).

    Answer : [Re] The delivered jeans quantity is incorrect

    Hi

    Have you received my email from gmail to you?

    Question : [Re] The delivered jeans quantity is incorrect

    Hi,

    Our apology, We didn’t receive any email on this.

    ACE light blue is out of stock .

    Our colleague try to contact you via mobile if you would like to change to ACE-1 ( dark blue ).

    However there is no respond on this so we have send out the other piece first.

    Would you prefer to take a dark blue or a refund?

    Sorry for the inconvenience caused.

  • Question : SizeDec 18, 2017

    Hello my waist is about 36.5...do u have size 37 as 38 would be loose
    And when are you restocking size 38(black) for Max st-1 and code 682(black)

    Answer : [Re] Size

    Hi,

    We do not have size 37. As is a slim fit cut, it will be advisable to take 38 than 36.

    At this point, we do not have plans to replenish Max St.

    Thank you.

    Question : [Re] Size

    Hello i've ordered on 20 december,may i ask when can i get the jeans??

    Answer : [Re] Size

    Hi,

    The package is ready for shipment tomorrow. It will reach you next tues or wed.

    Thanks.

+View all Notice, FAQ, Q&A >>
Ready Stock! Fast Shipping! On Sale!!! NEW ARRIVAL! Mens Casual Bermudas! Trendy Style Fitting Short
Ready Stock! Fast Shipping! On Sale!!! NEW ARRIVAL! Mens Casual Bermudas! Trendy Style Fitting Short
Item Q&A
  • Question : Inquiry for the item from gol****Jun 02, 2019

  • Question : Inquiry related return and exchange from ivy****Mar 14, 2019

    Hi Seller, please advise on exchange procedures. Bought 8 pairs only 1 pair fit, the rest all too small.

    Answer : [Re] Inquiry related return and exchange from ivy****

    Hi,

    Would you prefer to come to our warehouse for exchange?

    Date: 16 March (Sat)
    Time: 10 to 11am
    Address: 49 Tannery Lane #01-01/#04-03 Noble Logistics

    Thank you.

    Question : [Re] Inquiry related return and exchange from ivy****

    That will be grear. My hubby will go over personally. Thank you very much.

    Answer : [Re] Inquiry related return and exchange from ivy****

    Thanks for the confirmation.

    Already answered inquiry. If you have another any question, please contact to us.
    (Mar 21, 2019 15:21)

  • Question : Inquiry for the item from wen****Mar 05, 2019

  • Question : Inquiry for the item from jem****Jan 16, 2019

    If its domestic cn i just go yr side and buy

    Answer : [Re] Inquiry for the item from jem****

    Already answered inquiry. If you have another any question, please contact to us.

    Question : [Re] Inquiry for the item from jem****

    Huh when u answered my query!

    Answer : [Re] Inquiry for the item from jem****

    Hi,

    Sorry, we thought you have send a separate enquiry to another inbox because the user name is the same.

    Anyway, yes we are domestic and you can buy directly from us.

    By the way what is the item that you are looking at.

    Thank you.

    Question : [Re] Inquiry for the item from jem****

    I didnt see any other msg under your name mr sg. Unless u hve 2 diff accts

    Answer : [Re] Inquiry for the item from jem****

    Hi,

    We have one under mshretail in Qoo10.

    Thanks.

  • Question : Inquiry related return and exchange from 234****Nov 25, 2018

+View all Notice, FAQ, Q&A >>
MR SG CARGO BERMS CHECKS/PLAIN DESIGNS- MENS PLUS SIZE
MR SG CARGO BERMS CHECKS/PLAIN DESIGNS- MENS PLUS SIZE
Item Q&A
  • Question : Inquiry from Bry****Mar 20, 2019

  • Question : Inquiry from Ch_****Mar 25, 2019

    Hi looking at your Cargo Bermudas type 4224, can tell me whether the khaki colour is actually brownish or greenish, hard to see from the photos. Thank you.

    Answer : [Re] Inquiry from Ch_****

    Hi,

    Is more to brownish.

    Thanks.

  • Question : Inquiry for the item from noh****Jan 07, 2019

  • Question : Inquiry for the item from m.l****Oct 24, 2018

    Hi do u have size 44 for the 4174 navy checks?

    Answer : [Re] Inquiry for the item from m.l****

    Hi,

    We look through our stock but there is no more item 4174 left. For checks bermudas, you may like to take alook at item 824 or item 4224.

    Thank you.

  • Question : Inquiry for the item from m.l****Oct 24, 2018

    Hi do u have size 44 for the 4174 navy checks?

    Answer : [Re] Inquiry for the item from m.l****

    Hi,

    We look through our stock but there is no more stock for item 4174 . For checks bermudas, you may like to take alook at item 824 or item 4224.

    Thank you.

MR SG PANTS! FOR MENS-BUSINESS/CHINO/CARGO STYLES-VARIOUS SIZES*
MR SG PANTS! FOR MENS-BUSINESS/CHINO/CARGO STYLES-VARIOUS SIZES*
Item Q&A
  • Question : Inquiry for the item from zir****Apr 07, 2019

    Hi, how to order BS01 or BS02 stripe pants, can’t seem to select?

    Answer : [Re] Inquiry for the item from zir****

    Hi,

    Our apology, at this point we have run out of sizes for the stripe pants.

  • Question : Inquiry for the item from jia****Dec 20, 2018

  • Question : ExchangeAug 30, 2016

    Hi any updates ?

    Answer : [Re] Exchange

    Hi,

    As per separate enquiry, we have people around this Saturday 3 Sep from 9 to 11am.

    Let us know if you will be coming down for the exchange.

    Thank you.

    Question : [Re] Exchange

    Sorry wanted to make sure we dont bail out again. thank you very much this weekend is perfect. see you 9-11 am then ! on a separate question are we able to pay you if we were to exchange for a more expensive pair ? I dont mind topping up the difference !!

    Answer : [Re] Exchange

    Hi,

    If you find another item more ideal, Sure you can top up the difference.

    Thank you and see you this Sat.

  • Question : ExchangeAug 25, 2016

    Hi,

    I just recieved my purchase. But i found that the pants i bought is a bit small..

    Can i know how can i do the exchange?

    Pls kindly contact me at 8382 2879 Mr Lee asap.

    Answer : [Re] Exchange

    Hi,

    We can do the exchange.

    Can you mail the item to the below address?

    My MailBox 883698
    Singapore 919191

    Please indicate the below items in the returned package.

    1) Returned Address

    2) Items for Exchange

    3) Contact Number

    4) $2.55 as stamp/cash (for returned postage)

    The rates are basedvon Singpost Non Registered mail.

    Thank you.

    Question : [Re] Exchange

    Hi,

    I have sent out the exchange on 26/8/16 via Singpost with the returned address as well as the returned postage..

    Do keep a lookout for it.

    Pls excange for me from size 30 to size 32.

    Thanks.

    Answer : [Re] Exchange

    Thanks for the message. We will lookout for the exchange package.

    Question : [Re] Exchange

    May i know if you have received the exchanged package i sent out on last friday (26/8)?

    Can you advise me when will you be sending out the exchanged from your side?

    Thanks

    Answer : [Re] Exchange

    Hi,

    We have just received the returned package and will arrange to send out by this week.

    You should be able to receive it next week.

    Thank you.

  • Question : ExchangeAug 22, 2016

    Hi there dropped requests as per instructions for an exchange can we have an update please ?

    Answer : [Re] Exchange

    Hi,

    Apologies for this. Our warehouse is located at 49 Tannery Lane #04-03/#01-01 Noble Logistics.

    We have people around this Saturday morning 27 Aug from 9 to 11am.

    Please let us know if you will be coming down for the exchange.

    Thank you.

    Question : [Re] Exchange

    Morning! That is fantastic news we will be down during the allocated time slot thank you. Need us to provide any other details? Like contact or whatsoever do let me know.

    Answer : [Re] Exchange

    Hi,

    You can just bring down the pants with the original tags attached. No other documents are required.

    Thanks.

    Question : [Re] Exchange

    Hi there sorry had a last minute family function. am i able to head down this sat or just normally every sat youre available 9-11am ? sorry about it for this week we are still keen to exchange trousers for the right size :)

    Answer : [Re] Exchange

    Hi,

    We people around this Sat 3 Sep from 9 to 11am.

    Please let us know if you are coming down.

    Thank you.

+View all Notice, FAQ, Q&A >>
MR SG SINGLET AND POLO TEE!!! AVAILABLE IN DIFFERENT SIZES. AFFORDABLE and TRENDY!
MR SG SINGLET AND POLO TEE!!! AVAILABLE IN DIFFERENT SIZES. AFFORDABLE and TRENDY!
Item Q&A
  • Question : Polo teeNov 07, 2017

    Hi seller, need to check what size is the model wearing for the polo tee as I need to make sure what size is suitable for me.

    Thank you.

    Answer : [Re] Polo tee

    Hi,

    The model is wearing size M.

    Thank you.

  • Question : Front pocketApr 06, 2016

    Hi, can i just confirm that the polo t has front pocket? Thanks

    Answer : [Re] Front pocket

    Hi There,

    Greetings!

    Yes the polo tee has one front pocket.

    Hope you like the design as it comes in various colours and sizes;)

    Cheers,
    Kevin


    Hi,

    Yes, the polo T has front pocket.

    Thanks.

Ladies Dress / Skirt / Top!!
Ladies Dress / Skirt / Top!!
Item Q&A
  • Question : about itemMar 30, 2017

    Hi, is there an email i can reach you at for business enquiries?

    Answer : [Re] about item

    Hi, you can email us directly at mshretail@gmail.com. Thank you.

  • Question : [About Item] Related InquiriesJan 10, 2017

    3rd chaser,

    Can anyone response on the matter? Hv or dont hv please give an update and not just ignore..

    Answer : [Re] [About Item] Related Inquiries

    Hi, sorry for the missing top. Will be sending the top to you via Singpost normal mail today. Sorry for any inconvenience caused.

  • Question : Order 200580484Jan 09, 2017

    Deat team,

    2nd Chaser. Kindly investigate and revert urgently.

    I refer to my order and recd with thanks. However, can i confirm whether the suit as i only recd the shirt and belt. Is the blouse come with it which stated on the advertisement? Kindly advice accordingly.



    Attached herewith the photo for your reference.

    Answer : [Re] Order 200580484

    Hi, sorry for the missing top. Will be sending the top to you via Singpost normal mail today. Sorry for any inconvenience caused.