Q&A board

Q & A Lists
Item Question & Answer
Gift Box Handmade Carton Box Corrugated Paper box Drawer Style
Gift Box Handmade Carton Box Corrugated Paper box Drawer Style
Item Q&A
  • Question : Inquiry for the item from 260****Oct 18, 2019

    no clear instructions on how to assemble the boxes, wsting my time and resulting in wastage. you should reimburse me for that

    Answer : [Re] Inquiry for the item from 260****

    We will make a video and whatsapp to you. :)

Turtle Neck Collar Tees Cotton Loose Fit Half Cap Sleeve OL Office Casual Top Plus Size
Turtle Neck Collar Tees Cotton Loose Fit Half Cap Sleeve OL Office Casual Top Plus Size
Item Q&A
  • Question : Inquiry related delivery from lur****Oct 08, 2019

  • Question : Inquiry for the item from wjt****Aug 22, 2019

    Hi there
    May I know where is e SIZ ED CHART ???
    Thank you.

    Answer : [Re] Inquiry for the item from wjt****

    Where can I find the SIZE CHART?
    Thank you.

    Question : [Re] Inquiry for the item from wjt****

    Please check the picture

  • Question : Inquiry for the item from wjt****Aug 22, 2019

    May I know what's e width n length of Size L and XL?
    Your response ll be appreciated.
    Jgoh

    Answer : [Re] Inquiry for the item from wjt****

    Please check the picture.

  • Question : Inquiry for the item from 260****Aug 08, 2019

  • Question : Inquiry related delivery from meo****Apr 15, 2019

    Hi,
    Selected to purchased 2 pieces of turtle neck top. But still there's a charge for shipping of $3.99.
    Is it not free shipping when exceeded $9.90?

    Please clarify.
    Thanks

    Answer : [Re] Inquiry related delivery from meo****

    Hi, Buy $9.9 for free normal mail and $3.99 is Qxpress shipping Fee, Buy $39.9 free Qxpress.

    Question : [Re] Inquiry related delivery from meo****

    Thank you

    Answer : [Re] Inquiry related delivery from meo****

    Thank you for understanding!

+View all Notice, FAQ, Q&A >>
Turtle Neck Collar Tees High Quality Thick Cotton Loose Fit Mid Sleeve OL Office Casual Top SG-Store
Turtle Neck Collar Tees High Quality Thick Cotton Loose Fit Mid Sleeve OL Office Casual Top SG-Store
Item Q&A
  • Question : Inquiry for the item from 261****Oct 05, 2019

    On September 23rd/2019 (cart number 129622040) I made an order and paid in full for a (khaki coloured/XL) Turtle Neck Collar Tees High Quality Thick Cotton Loose Fit Mid Sleeve OL Office Casual Top SG-Store on a Singpost Normal mail(free).
    I have yet to receive the said Tee to date,though the other goods/items in the same cart number have been promptly delivered within the next one or two days after I confirmed and sent out my order.

    Please look into the matter, thanks.Waiting for reply.
    Yvonne Ong

    Answer : [Re] Inquiry for the item from 261****

    Please check your private message for the reply :)

SG-STORE!Scoop Neck Seamless T-shirt Tees Top in 7 Colors M~2XL Plus Size
SG-STORE!Scoop Neck Seamless T-shirt Tees Top in 7 Colors M~2XL Plus Size
Item Q&A
  • Question : Inquiry for the item from Bub****Sep 04, 2019

    Hi I receive turtle neck instead please advise

    Answer : [Re] Inquiry for the item from Bub****

    Sorry for the mistake.
    Please send back the wrong item by normal post.
    We will resend you the correct one once we received your return.
    The return postage of $0.90 shall be refunded to you in Qoo10.
    Sorry for the inconvenience caused.


    Please take note that the returned item should be complete with its tag and packaging.
    We will not be able to accept items that are used/damaged/stained/rinsed/washed.
    Please ensure that the item returned is in its original resellable condition.


    My return address is:
    Blk 52 Lorong 6 Toa Payoh
    #09-18, Singapore 310052
    Attn: Brenda Yao


    Please leave a note in your parcel containing:
    - Order Number
    - Name+Address+Phone number
    - Item you are exchanging to.


    By doing so, we will be able to process your exchange faster :-)

    (Sep 08, 2019 22:09)

    Question : [Re] Inquiry for the item from Bub****

    OK just send back to u.. Let me know when u receive them. I need the scoop neck not turtle neck.
    Thank u

    Answer : [Re] Inquiry for the item from Bub****

    Already received.
    Do you need the scoop neck top in Wine color and Khaki Color, right ?

    Question : [Re] Inquiry for the item from Bub****

    Yes scoop neck not turtle neck ah.. Thank you

    Answer : [Re] Inquiry for the item from Bub****

    Noted with thanks!

  • Question : Inquiry related cancel and refund from jea****Aug 25, 2019

  • Question : Inquiry for the item from jac****Jul 26, 2018

    How can I purchase different colors under one delivery

    Answer : [Re] Inquiry for the item from jac****

    You can place orders for different colors into 1 shopping cart and pay for them together.

Korean Styled Printed MIDI LENGTH BANGDAGE SKIRTS Stretch Slim Office Wear
Korean Styled Printed MIDI LENGTH BANGDAGE SKIRTS Stretch Slim Office Wear
Item Q&A
  • Question : Inquiry for the item from 238****Sep 24, 2019

    Hi, can i have a picture of how XL and 2XL look like?
    Cos review only show picture of XL after opening from packaging.
    Cos i am deciding between XL and 2XL.
    Measurement shown may not be accurate. Hence picture will assist me to choose correct size. Tks.

    Answer : [Re] Inquiry for the item from 238****

    2XL looks exactly like the XL but bigger.
    The measurements are accurate in the size chart, the rest of the buyers bought theirs according to the size chat as well. Please refer to the size chart to select your size. Thank you!

  • Question : Inquiry related return and exchange from low****Jan 26, 2019

    Hi.

    I have received M size instead of XL. Please advice how to exchange.

    Answer : [Re] Inquiry related return and exchange from low****

    Sorry for the mistake.
    Please send back the wrong item by normal post.
    We will resend you the correct one once we received your return.
    The return postage of $0.60 shall be refunded to you in Qoo10.
    Sorry for the inconvenience caused.


    Please take note that the returned item should be complete with its tag and packaging.
    We will not be able to accept items that are used/damaged/stained/rinsed/washed.
    Please ensure that the item returned is in its original resellable condition.

    My return address is:
    Blk 52 Lorong 6 Toa Payoh
    #09-18, Singapore 310052
    Attn: Brenda Yao

    Please leave a note in your parcel containing:
    - Order Number
    - Name+Address+Phone number
    - Item you are exchanging to.

    By doing so, we will be able to process your exchange faster :-)

    (Jan 28, 2019 10:37)

    Question : [Re] Inquiry related return and exchange from low****

    Hi, have you received the item I returned? I have sent out on 1/2/19.

    Answer : [Re] Inquiry related return and exchange from low****

    Yes, have received.
    The correct one has been sent by normal mail on 11st Feb.
    Thank you!

Turtle Neck Collar Tees Cotton Loose Fit Half Cap Sleeve OL Office Casual Top Free Size
Turtle Neck Collar Tees Cotton Loose Fit Half Cap Sleeve OL Office Casual Top Free Size
Item Q&A
  • Question : Inquiry related delivery from 211****Sep 10, 2019

    I loaded my order on 28/8, was told item was shipped on 29/8. But till date I still do not receive my item. I loaded another item from another seller on the same day. Items already received on 2 Sept by post. Why is that so? My order number is 302510623.

    Answer : [Re] Inquiry related delivery from 211****

    Hi Customer, From our records we have sent your parcel to Singpost on 30th Aug. seek your kind understanding that Normal postage is when the delivery man slot your parcel in your mailbox. Should the parcel be too big, there will be a certificate of Posting Slip stating that your parcel is ready for collection at the post office. Within 10 days, you have to collect it. We as a seller has done our part to send your parcel out to the courier company, it is their duty to deliver to you. Thank you!

  • Question : Inquiry for the item from cat****Aug 22, 2019

    Hi Seller

    My list is 90cm.
    Please dvise whether M or L size is suitable for me

    Answer : [Re] Inquiry for the item from cat****

    There might be a typo.... what is "list"?

    Question : [Re] Inquiry for the item from cat****

    My waist is 90 cm. Pls advise whether S M .L size is suitable for me

    Answer : [Re] Inquiry for the item from cat****

    This is Blue Color.

    This is Dark Grey Color.
    (Sep 08, 2019 22:37)

    Sorry. sent wrong.
    (Sep 08, 2019 22:42)

    For choosing top, the waist measurement is not a good guide. Please measure around your bust (chest) so you can select the most suitable size from our size chart.
    (Sep 08, 2019 23:25)

  • Question : Inquiry related delivery from yeo****Aug 26, 2019

    Please advise if I order today will the it be delivered by 1st September. How to order Chiffon Outer Wear : JSKS cannot find the item in your item page?

    Regards

    Answer : [Re] Inquiry related delivery from yeo****

    JSKS link : https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=642641500

    If using Qxpress, it will take 1-2 working days.
    Thanks!

  • Question : Inquiry for the item from vic****Sep 18, 2018

Free Bra Nu Bra Silicone Bra Party Bra Strapless Self-adhesive Reusable
Free Bra Nu Bra Silicone Bra Party Bra Strapless Self-adhesive Reusable
Item Q&A
  • Question : Inquiry for the item from von****Aug 02, 2019

  • Question : Inquiry for the item from kc_****May 08, 2019

    If i placed order today. May i know when can i soonest received?

    Answer : [Re] Inquiry for the item from kc_****

    If using SingPost, it will take 3-5 working days.
    If using Qxpress, it will take 1-2 working days.

  • Question : Inquiry for the item from ver****May 03, 2018

    Im interested in the silicon nu bra ( brand: free bra ).

    If im ordering today, when will i be able to receive it if im using express delivery service?

    Else, could i meet you up to collect?

    i need it urgently as im flying off next Wednesay for wedding photoshoot and i will need it for that.

    Thanks

    Answer : [Re] Inquiry for the item from ver****

    Could you tell me which size do you want?

Chiffon Lightweight Jacket Outer Wear Sun Protection Cover
Chiffon Lightweight Jacket Outer Wear Sun Protection Cover
Item Q&A
  • Question : Inquiry from jes****Aug 01, 2019

  • Question : Inquiry for the item from jas****Jul 19, 2018

    Hi seller, i received white color instead black one, Oder no. Is 266954032, pls advise for exchange, thx.

    Answer : [Re] Inquiry for the item from jas****

    Sorry for the mistake.

    Question : [Re] Inquiry for the item from jas****

    Thx for change it for me:)

    Answer : [Re] Inquiry for the item from jas****

    Thank you!

Latest Collection Bikini Cover Up/Sexy Swimsuit/Beach Dress/Swimming/12 Colors High Quality
Latest Collection Bikini Cover Up/Sexy Swimsuit/Beach Dress/Swimming/12 Colors High Quality
Item Q&A
  • Question : Inquiry related delivery from tin****Jul 30, 2019

  • Question : Inquiry related delivery from usg****Mar 28, 2018

  • Question : Inquiry related delivery from sze****Nov 25, 2017

  • Question : Inquiry for the item from tan****May 23, 2017

    Is STO-002 cotton or polyester

    Answer : [Re] Inquiry for the item from tan****

    Polyester. The are covers... so not meant to be use as towels :-)

  • Question : Cash on DeliveryMar 27, 2017

    Hi, I going to have my oversea trip on next Wednesday. I need the item urgently. Can I request to have self collection?

    Answer : [Re] Cash on Delivery

    It is possible if you can collect it from Toa Payoh. Please whatsapp Benson at 94289418 to make arrangements :-)

+View all Notice, FAQ, Q&A >>
Bra Accessories* Fabric Mulit-Colours Silicone Bra Straps Transparent Translucent Non-reflective
Bra Accessories* Fabric Mulit-Colours Silicone Bra Straps Transparent Translucent Non-reflective
Item Q&A
  • Question : Inquiry related delivery from ham****Jul 22, 2019

  • Question : Inquiry related delivery from 240****May 20, 2019

    Hi i have made an order on 8th of may and i have yet to receive the item. My order number is 295492931. Are you able to check and get back to me? Thanks

    Answer : [Re] Inquiry related delivery from 240****

    Dear valued customer, (via Singpost normal mail) Your order has been dispatched and probably you will receive your parcel via SingPost between 3 to 14 working day. Thank you for your purchase!

  • Question : Not received my item for order number 269840791 - 269840795Aug 29, 2018

    Hi, I have not receive by item for order number 269840791 to 269840795. can you advise urgently?

    Answer : [Re] Not received my item for order number 269840791 - 269840795

    Dear valued customer, (via Singpost normal mail) Your order has been dispatched on 14 Aug and probably you will receive your parcel via SingPost between 3 to 14 working day. Thank you for your purchase.

  • Question : Inquiry for the item from wan****Mar 03, 2018

    Hi seller, will u be restocking ua-01? Thanks.

    Answer : [Re] Inquiry for the item from wan****

    UA-01 is available.
    Please go ahead to place order.
    Thank you!

  • Question : Inquiry for the item from rac****Jul 01, 2017

    Hi, when will you restock for UA01.
    thanks

    Answer : [Re] Inquiry for the item from rac****

    They are available now :-)

+View all Notice, FAQ, Q&A >>
FLEXI HOT PANTS! High Cotton Flexible Stretchable Shorts! Korean Japanese Fashion!★CASUAL SHORTS PAN
FLEXI HOT PANTS! High Cotton Flexible Stretchable Shorts! Korean Japanese Fashion!★CASUAL SHORTS PAN
Item Q&A
  • Question : Inquiry for the item from inl****Jul 10, 2019

    Any restock for white, black, red, Maron and yellow for size 29?

    Answer : [Re] Inquiry for the item from inl****

    Sorry. The item is no more in production.

    Question : [Re] Inquiry for the item from inl****

    Ok thks.

    Answer : [Re] Inquiry for the item from inl****

    Thank you for your inquiry!

  • Question : Inquiry from Lim****Oct 22, 2018

  • Question : Inquiry related return and exchange from lee****Nov 20, 2018

    Hi. I would need to exchange for a larger size. May I know what's the procedure?

    Answer : [Re] Inquiry related return and exchange from lee****

    We accept returns and refunds as long s you pay for all postags ans shipping incurred.
    If you wish to return the item, the all shipping fee incurred (to and fro) shall be borne by the buyer.
    Please take note that the returned item should be complete with its tag and packaging.
    We will not be able to accept items that are used/damaged/stained/rinsed/washed.
    Please ensure that the item returned is in its original resellable condition.:)

  • Question : Inquiry related cancel and refund from Sam****Oct 20, 2018

    Hi I think you have given me the wrong size. Attached is my order number. Please assist in facilitating an exchange. Thanks.

    Answer : [Re] Inquiry related cancel and refund from Sam****

    I'm sorry for the inconvenience.
    The black color just left size 28. Could you like to change to another color?

    Question : [Re] Inquiry related cancel and refund from Sam****

    When I messaged you for an exchange 5 days ago, there were still 3 pieces available for an exchange but now there’s none left as you replied too late. Would you be restocking on size 26 black?

    Answer : [Re] Inquiry related cancel and refund from Sam****

    Sorry, the hot pants will not restocking.

    Question : [Re] Inquiry related cancel and refund from Sam****

    Ok, than never mind.

    Answer : [Re] Inquiry related cancel and refund from Sam****

    Thank you!

    Question : [Re] Inquiry related cancel and refund from Sam****

    Its ok. I think you can cancel the exchange processing status so that I can confirm delivery.

    Answer : [Re] Inquiry related cancel and refund from Sam****

    I think you can confirm delivery now. Thank you so much!

  • Question : Inquiry related cancel and refund from Sam****Oct 22, 2018

    I have sent you a message in q&a and also sent you a message in WhatsApp regarding my exchange. You have read my WhatsApp message since 2 days ago but there has been no reply until now. Am I able to do an exchange for the wrong item which you sent?

    Answer : [Re] Inquiry related cancel and refund from Sam****

    sorry for the late reply.
    Please take note that the returned item should be complete with its tag and packaging.
    We will not be able to accept items that are used/damaged/stained/rinsed/washed.
    Please ensure that the item returned is in its original resellable condition.


    My return address is:
    Blk 52 Lorong 6 Toa Payoh
    #09-18, Singapore 310052
    Attn: Brenda Yao


    Please leave a note in your parcel containing:
    - Order Number
    - Name+Address+Phone number
    - Item you are exchanging to.


    By doing so, we will be able to process your exchange faster :-)

+View all Notice, FAQ, Q&A >>
CNY Real Silk Plus Size Cheongsum Cheongsam Chinese Dress QiPao Blouse Oriental Traditional旗袍
CNY Real Silk Plus Size Cheongsum Cheongsam Chinese Dress QiPao Blouse Oriental Traditional旗袍
Item Q&A
  • Question : Inquiry for the item from car****Jul 17, 2019

  • Question : Inquiry for the item from joa****Jan 29, 2019

  • Question : Inquiry for the item from ivy****Feb 02, 2019

    Can i place order n pay cash at ur shop tmr?

    Answer : [Re] Inquiry for the item from ivy****

    Sure. Thank you!

  • Question : Inquiry for the item from pan****Jan 30, 2019

    Hihi

    Where is your shop

    Answer : [Re] Inquiry for the item from pan****

    Store-11 Pte Ltd 11 Lorong 3 Toa payoh Block B Level 3
    Jackson Square
    Singapore 319579

  • Question : Inquiry for the item from ivy****Jan 28, 2019

+View all Notice, FAQ, Q&A >>
Rib Knit Midi Strap Dress Korean Style Stretchable in 4 colors.SG Delivery !  Fast shipping!
Rib Knit Midi Strap Dress Korean Style Stretchable in 4 colors.SG Delivery ! Fast shipping!
Item Q&A
  • Question : Inquiry for the item from chr****Jul 09, 2019

    How to choose this selection for stripe white outerwear n black dress i want exactly this thanks

    Answer : [Re] Inquiry for the item from chr****

    Just black dress, no stripe white outerwear.

Free Shipping!Super comfy work/casual Sleeveless Maxi Dress/Plus Size MODAL Comfortable --CQ01
Free Shipping!Super comfy work/casual Sleeveless Maxi Dress/Plus Size MODAL Comfortable --CQ01
Item Q&A
  • Question : Inquiry for the item from clo****Jun 28, 2019

    Hi, may I know if the bust and upper waist measurements are taken across the dress when laid flat or are they the measurements of the person wearing it ?

    Answer : [Re] Inquiry for the item from clo****

    The dress is measured when laid flat .

[Majestyofstyle] MENS TRUNKS Boxer Briefs Underwear Cotton Undies
[Majestyofstyle] MENS TRUNKS Boxer Briefs Underwear Cotton Undies
Item Q&A
  • Question : Inquiry related delivery from nur****Jun 28, 2019

  • Question : tZip Boxer Brief Underwear Black 0299359Jul 18, 2017

    Do u have this design ? in black aux leather ?

    Answer : [Re] tZip Boxer Brief Underwear Black 0299359

    Do u have this design

    Question : [Re] tZip Boxer Brief Underwear Black 0299359

    I do not have this design. Sorry :-)

  • Question : Delivery person asked a payment of S$1.60 for delivery fee. I bought two pieces and shipping should be free.Jul 14, 2017

    On 11 July, the delivery person requested a payment for S$1.60 for delivery fee. Why is that so when I ordered 2 pieces?

    Answer : [Re] Delivery person asked a payment of S$1.60 for delivery fee. I bought two pieces and shipping should be free.

    Hi, one of the stamps might have fallen off causing postage to be underpaid. Please take a picture of the envelope (usually with post office chop/stamps) so I can perform a partial refund to return the extra payment made. Thank you!

    Question : [Re] Delivery person asked a payment of S$1.60 for delivery fee. I bought two pieces and shipping should be free.

    The envelope has already been thrown away. You can check with the delivery person as he insists that $1.60 must be paid before handing over the item.

    Answer : [Re] Delivery person asked a payment of S$1.60 for delivery fee. I bought two pieces and shipping should be free.

    No problem. We shall be processing a partial refund of 1.60
    Sorry for the inconvenience caused :-)

  • Question : On 11 Jul, the delivery person requested a S$1.60 delivery fee. Why is that so when I ordered two pieces with free shipping???Jul 14, 2017

    On 11 Jul, the delivery person requested a S$1.60 delivery fee. Why is that so when I ordered two pieces with free shipping???

    Answer : [Re] On 11 Jul, the delivery person requested a S$1.60 delivery fee. Why is that so when I ordered two pieces with free shipping???

    Hi, one of the stamps might have fallen off causing postage to be underpaid. Please take a picture of the envelope (usually with post office chop/stamps) so I can perform a partial refund to return the extra payment made. Thank you!

  • Question : Charge of $1.20 for Signpost Normal ShippingMar 05, 2017

    My auction bid is 212210705. I've won the bid to purchase the item at $4.80. During the bidding, I notice that it was advertised that Singpost
    Normal Shipping is FREE.

    On winning the bid, when I agree to the purchase, I notice that there is a charge of $1.20 for Singpost Normal shipping > total charge is $6.

    Would appreciate if the seller could clarify on the shipping charge? If there is a shipping charge for Signpost Normal Shipping, then I will
    have to cancel the auction bid as it is no longer cost effective to buy.

    Please check and advise. Thanks.

    Regards
    Thomas

    Answer : [Re] Charge of $1.20 for Signpost Normal Shipping

    Do let me check before coming back to you... this is actually the first time that I conduct a auction....

Silicone Cake Decorating Syringe Cream Chocolate Plate Pen Bakeware Tools
Silicone Cake Decorating Syringe Cream Chocolate Plate Pen Bakeware Tools
Item Q&A
  • Question : Inquiry for the item from gar****Jun 11, 2019

    Hi,

    Until now i havent receive my item.

    Thank you,

    Elaine

    Answer : [Re] Inquiry for the item from gar****

    order no. please

SG Delivery ! Scoop Neck BAMBOO COTTON SLEEVELESS TOP  in 9 Colors Plus Size
SG Delivery ! Scoop Neck BAMBOO COTTON SLEEVELESS TOP in 9 Colors Plus Size
Item Q&A
  • Question : Inquiry related delivery from sla****Jun 05, 2019

    Hi seller, I've purchased 4 colours. But u still hve not deliver the pink one. My cart no is 127119478. The order no is.
    296520691. Pls chk. Thank You

    Answer : [Re] Inquiry related delivery from sla****

    Sorry for the late shipping.
    The left item has been sent out on 3rd Jun.

  • Question : Inquiry for the item from 236****Jan 09, 2019

    Hi seller I order 1 cotton sleeveless top grey Colour and 1 grey 1 black sleeves top with pocket but I never receive the black Colour sleeveless top with pocket , can you pls check for me thank you

    Answer : [Re] Inquiry for the item from 236****

    I'm sorry for the inconvenience.
    The black one is out of stock. The restock will be coming next week. we will resent to you asap. Thank you!

Stretchy Pencil Pants 4 Pockets Skinny Pants Black White S to 3XL Plus Size
Stretchy Pencil Pants 4 Pockets Skinny Pants Black White S to 3XL Plus Size
Item Q&A
  • Question : Inquiry for the item from 261****Apr 28, 2019

    Hi Majesty of Style,

    I'm interested in stretchable skinny long pants, however there is no white colour for M size.

    Do you have stock?

    Thank you.

    Answer : [Re] Inquiry for the item from 261****

    Sorry, the item is out of production.

    Question : [Re] Inquiry for the item from 261****

    Would you reproduce or restock?

    Answer : [Re] Inquiry for the item from 261****

    Sorry, will not.

    Question : [Re] Inquiry for the item from 261****

    Thank you for confirming.

    Answer : [Re] Inquiry for the item from 261****

    You are welcome!

  • Question : Inquiry for the item from tri****Nov 20, 2018

    Hi when will u restock the 4 pocket skinny pants 3XL? I been waiting for them. It's nice to wear

    Answer : [Re] Inquiry for the item from tri****

    the 4 pocket skinny pants 3XL in white color is available. Just left 1pc. :)

    Question : [Re] Inquiry for the item from tri****

    I don't wear white pants. Wan black when is restock coming? :(

    Answer : [Re] Inquiry for the item from tri****

    The black 4pocket one is so nice n comfy

    Question : [Re] Inquiry for the item from tri****

    The factory had stopped production for this design.

    Answer : [Re] Inquiry for the item from tri****

    Oh man, I finally found a pants that I loved alot :(

    Question : [Re] Inquiry for the item from tri****

    I am sorry about that.

  • Question : Inquiry for the item from Gen****Nov 02, 2018

    Which size should I order
    Hip 94/ 37inch
    Waist 28.5 / 73
    Weight 53
    Height 162m

    Answer : [Re] Inquiry for the item from Gen****

    Please follow closely to the measurements in the size chart.
    Thank you!

  • Question : Inquiry for the item from Gen****Oct 17, 2018

  • Question : Inquiry for the item from ell****Sep 18, 2018

    Do u have stock for wine and sapphire colors for harem pants?

    Answer : [Re] Inquiry for the item from ell****

    Sapphire color is available. Thanks!

+View all Notice, FAQ, Q&A >>
Free Shipping!Super comfy work/casual Sleeveless Maxi Dress/Plus Size MODAL Comfortable --CQ02
Free Shipping!Super comfy work/casual Sleeveless Maxi Dress/Plus Size MODAL Comfortable --CQ02
Item Q&A
  • Question : Inquiry related delivery from joe****Apr 12, 2019

    Hi,

    I've received 2 out of the 4 dresses ordered. When when the other 2 be delivered?

    Thanks!

    Answer : [Re] Inquiry related delivery from joe****

    Hi. the left 2 colors restock will be arrived early next week and we will send to you asap.

  • Question : Inquiry for the item from mit****Aug 24, 2018

  • Question : Inquiry for the item from ati****Sep 05, 2018

  • Question : Inquiry for the item from hua****Aug 26, 2018

    Hi seller
    Is this batch same size as previous? I bought 3 pieces from you previously but was too tight and have given away. Thanks

    Answer : [Re] Inquiry for the item from hua****

    Yes, the same as previous.

BABY DOLL DRESS FLARED BOTTOM BLOUSE SLEEVELESS LOOSE FIT TOP COTTON BROAD U TEE
BABY DOLL DRESS FLARED BOTTOM BLOUSE SLEEVELESS LOOSE FIT TOP COTTON BROAD U TEE
Item Q&A
  • Question : Inquiry for the item from 233****Apr 12, 2019

    Please check my order 293136871. I have not received it so far. When you sent out my other order 29313687, you wrote on the package that it will be sent later. I have not received the wine colour so far. Please check. Thanks

    Answer : [Re] Inquiry for the item from 233****

    Dear valued customer, the wine color one has been dispatched yesterday and probably you will receive your parcel via SingPost between 3 to 14 working day. Thank you for your purchase!

  • Question : Inquiry related delivery from tem****Apr 11, 2019

    Hi Seller, I just checked, my order still not shipped out. If I had knew the delivery is so slow, I would not need to purchase more to take qexpress delivery. I have been writing to you but I hardly get much reply from you. Now, the delivery will take more than a week to reach me via qexpress. Usually via qexpress it will take 2-3 days.

    Answer : [Re] Inquiry related delivery from tem****

    You items have been sent out today. Maybe you will receive around 2 working days.

  • Question : Inquiry related delivery from tem****Apr 10, 2019

  • Question : Inquiry for the item from 238****Mar 14, 2019

    The item was shipped out on # March , but I have yet to receive it.

    Answer : [Re] Inquiry for the item from 238****

    Dear valued customer, (via Singpost normal mail) Your order has been dispatched and probably you will receive your parcel via SingPost between 3 to 14 working day. Thank you for your purchase!

  • Question : Inquiry related delivery from mis****Feb 21, 2019

    Hi I am unable tos expect normal mail, its defaulted to qexpress in the cart. Kindly advise? Thanks

    Answer : [Re] Inquiry related delivery from mis****

    Please select normal mail before you add item to cart.

+View all Notice, FAQ, Q&A >>
PLUS SIZE HALF SLEEVE MINI DRESS Comfortable Modal Cotton in 5 Colors. SG Delivery. Fast Shipping!
PLUS SIZE HALF SLEEVE MINI DRESS Comfortable Modal Cotton in 5 Colors. SG Delivery. Fast Shipping!
Item Q&A
  • Question : Inquiry for the item from Smo****Apr 10, 2019

    What’s the armhole for this design?

    Answer : [Re] Inquiry for the item from Smo****

    Hi. The length is 16cm, 36~56cm for round.

PLUS SIZE HALF SLEEVE MINI DRESS Comfortable Modal Cotton in 5 Colors. SG Delivery. Fast Shipping!
PLUS SIZE HALF SLEEVE MINI DRESS Comfortable Modal Cotton in 5 Colors. SG Delivery. Fast Shipping!
Item Q&A
  • Question : Inquiry for the item from Smo****Apr 10, 2019

    Can I check with you what’s the armhole length?

    34cm on one side or 34cm (both front and back)

    Answer : [Re] Inquiry for the item from Smo****

    Hi. The length is 12cm, 32~52cm for round.

  • Question : do you have small size?Sep 23, 2018

    do you have small size?

    Answer : [Re] do you have small size?

    Sorry, just one size. Thanks!

    Question : [Re] do you have small size?

    Suitable for S size?

    Answer : [Re] do you have small size?

    It's bigger for S size.

  • Question : Cart nos :121110062Sep 05, 2018

    Hi seller, the above cart was ordered and usually is very fast delivery by singpost normal mail. But this order till now haven’t received it. Can you check on your side if there is anything wrong with the shipment. Refer to my previous order it came really fast but this is a bit too long. Thanks.

    Answer : [Re] Cart nos :121110062

    Dear valued customer, (via Singpost normal mail) Your order has been dispatched and probably you will receive your parcel via SingPost between 3 to 14 working day. Thank you for your purchase.

  • Question : Inquiry for the item from She****Aug 31, 2018

    Hi Seller,

    I just received my items today . 1 item is wrong . Order nos 271912358 should be NAVY color but i received both black color. Attached of the items i received. Please see image. Kindly resolve it asap... thanks

    Answer : [Re] Inquiry for the item from She****

    Sorry for the mistake.
    Please send back the wrong item by normal post.
    We will resend you the correct one once we received your return.
    The return postage of $0.90 shall be refunded to you in Qoo10.
    Sorry for the inconvenience caused.

    My return address is:
    Blk 52 Lorong 6 Toa Payoh
    #09-18, Singapore 310052
    Attn: Brenda Yao

    Please leave a note in your parcel containing:
    - Order Number
    - Name+Address+Phone number
    - Item you are exchanging to.

    By doing so, we will be able to process your exchange faster :-)

  • Question : What's the difference?Aug 31, 2018

    Hi,

    What is the difference between the dress labeled "DMDXQ" and the dress labeled "DMPJQ" (which is +$2.00)?

    Is it the fabric is different?

    Are the measurements different?

    Thank you.

    Answer : [Re] What's the difference?

    https://www.qoo10.sg/g/630483879
    This is the link of DMPJQ,please check the imformation. Thanks!

+View all Notice, FAQ, Q&A >>
SG Delivery Fast Shipping!Super comfy work/casual Sleeveless Maxi Dress/Plus Size MODAL Comfortable
SG Delivery Fast Shipping!Super comfy work/casual Sleeveless Maxi Dress/Plus Size MODAL Comfortable
Item Q&A
  • Question : Inquiry for the item from det****Mar 14, 2019

  • Question : Return - Fee?Sep 19, 2018

    If size does not fit well and I want to return it (because it is free size, I cannot change my size), will I get refunded the cash and will I have to pay a return fee? The return fee will be the same as the amount I paid?

    Answer : [Re] Return - Fee?

    If you wish to return the item, the all shipping fee incurred (to and fro) shall be borne by the buyer. In this case, it cost us $1.70 to send the item to you, and you shall pay for the postage of send the item back to us. The amount that you receive for the refunf shall be the price of product less $1.70.

  • Question : System charges shippingSep 16, 2018

    There are 2 options, free delivery or with fast post of $3.99. No matter what you select, there is a shipping of S$3.99.

    If its unable to deliver free, then please take out $3.99 from the system to avoid confusion.

    Thanks.

    Rgds W

    Answer : [Re] System charges shipping

    Please check with Q10. Thanks!

  • Question : ShippingJul 16, 2018

    Hi Seller,

    I would like for my item to send via Singpost normal mail which is shown as free postage however when i added it in my cart why is there a shipping rate in my total amount?

    Answer : [Re] Shipping

    Yes, the items are free singpost normal mail.

    Question : [Re] Shipping

    But why is it that there is a shipping rate included when i tried to check out?

    Answer : [Re] Shipping

    Hi Seller,

    Any update? As im interested in purchasing your product and i will prefer to have my mail send via Singpost Free postage mail however when i tried to check out the shipping rate was included is there any system error somewhere?

    Question : [Re] Shipping

    Sorry, I am not sure. Please consult Q10 customer service, thank you!

  • Question : Inquiry related delivery from S_l****Oct 06, 2017

+View all Notice, FAQ, Q&A >>
Modesty Underwear Safety Underpant Lace Under pant Panty MODAL Safety Panties
Modesty Underwear Safety Underpant Lace Under pant Panty MODAL Safety Panties
Item Q&A
MOS - Women Korean Sweater Chiffon Jacket Outer Wear Thin Cardigans Sun Protection Clothing Cover
MOS - Women Korean Sweater Chiffon Jacket Outer Wear Thin Cardigans Sun Protection Clothing Cover
Item Q&A
  • Question : Inquiry for the item from 235****Feb 27, 2019

    hi
    is there any more stock for this?
    Thanks

    Answer : [Re] Inquiry for the item from 235****

    Hi
    thanks, I manage to place an order.

    Question : [Re] Inquiry for the item from 235****

    Yes, the item is avaialable.

HAREM PANTS BAGGY Elastic Waist Free Size Comfort Fit !  SG Delivery !
HAREM PANTS BAGGY Elastic Waist Free Size Comfort Fit ! SG Delivery !
Item Q&A
  • Question : Inquiry for the item from nat****Jan 27, 2019

  • Question : Inquiry for the item from shr****Apr 02, 2018

  • Question : MaterialApr 12, 2016

    hi seller
    May I know the material of these pants? Is it the same material as the maxi dress?
    Thanks

    Answer : [Re] Material

    Hi, the chinese call this material "Ice silk" they are materials made from composite fibre and feels like silk - light and smooth. It is different from Modal (material of Maxi Dress)

HALF SLEEVE MINI DRESS HIGH COTTON IN 12 PASTEL COLORS / SG Delivery Free Shipping!
HALF SLEEVE MINI DRESS HIGH COTTON IN 12 PASTEL COLORS / SG Delivery Free Shipping!
Item Q&A
  • Question : Inquiry for the item from sab****Jan 16, 2019

  • Question : Inquiry for the item from yan****Dec 18, 2018

  • Question : Inquiry for the item from fan****Sep 18, 2018

  • Question : Inquiry for the item from fan****Sep 17, 2018

    Item received WRONG as I order mini v neck dress it come TOP diff from the pic I order . I place order on other acc the Colour gray but come light gray TOP

    Answer : [Re] Inquiry for the item from fan****

    Sorry for the mistake.
    Please send back the wrong item by normal post.
    We will resend you the correct one once we received your return.
    The return postage of $0.60 shall be refunded to you in Qoo10.
    Sorry for the inconvenience caused.

    Question : [Re] Inquiry for the item from fan****

    Ok thank for ur reply . Where to resend the item . ?

    Answer : [Re] Inquiry for the item from fan****

    Please take note that the returned item should be complete with its tag and packaging.
    We will not be able to accept items that are used/damaged/stained/rinsed/washed.
    Please ensure that the item returned is in its original resellable condition.


    My return address is:
    Blk 52 Lorong 6 Toa Payoh
    #09-18, Singapore 310052
    Attn: Brenda Yao


    Please leave a note in your parcel containing:
    - Order Number
    - Name+Address+Phone number
    - Item you are exchanging to.


    By doing so, we will be able to process your exchange faster :-)

  • Question : Inquiry for the item from fan****Sep 19, 2018

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