- ★(1+1 deal) Nongshim Brand Collection_RAMYUN(Ramen) / Kfood_Made in KOREA / kfood / korean food
- Item Q&A
| Hi Seller
Can we order here? Thanks Answer : [Re] Inquiry for the item from traveDear customer, This is Nongshim Mart.
Currently, Qoo10's non-payment of settlement money continues, so we cannot continue selling.
Thank you for your understanding.
Thank you. Answer : [Re] Inquiry for the item from ecQuestion : [Re] Inquiry for the item from ecAnswer : [Re] Inquiry for the item from ecAnswer : [Re] Inquiry for the item from ecQuestion : [Re] Inquiry for the item from ecAnswer : [Re] Inquiry for the item from ecQuestion : [Re] Inquiry for the item from ecAnswer : [Re] Inquiry for the item from ecQuestion : [Re] Inquiry for the item from ecAnswer : [Re] Inquiry for the item from IssacQuestion : [Re] Inquiry for the item from IssacWhat is expiry date of shin ramyun? Answer : [Re] Inquiry for the item from WDear customer, This is Nongshim Mart.
The currently available expiry date of Shin Ramyun is 2023-12-21.
Thank you and regards. Answer : [Re] Inquiry for the item from ecQuestion : [Re] Inquiry for the item from ecAnswer : [Re] Inquiry for the item from ecAnswer : [Re] Inquiry for the item from NewbieAnswer : [Re] Inquiry for the item from stQuestion : [Re] Inquiry for the item from stAnswer : [Re] Inquiry for the item from ecHello when is the non frying back in stock? Thanks Answer : [Re] Inquiry for the item from HelloDear customer, This is Nongshim Mart.
The new stock left Korea by ship on April 17th. It is available from April 28th. thank you Hi seller, When is the restock for Black Shin Ramyun? Expiry date? Answer : [Re] Inquiry for the item from ADear customer, This is Nongshim Mart.
The available date of BLACK SHIN RAMYUN Multi (4P) is March 24th. The expiry date is 2023-07-26.
Thank you. Answer : [Re] Inquiry for the item from CHi seller, can check expiry date of black shin ramen? Answer : [Re] Inquiry for the item from cgDear customer, This is Nongshim Mart.
The currently available Shin Ramyun Black has an expiration date of 2023-03-18. Please refer to it.
Thank you. Answer : [Re] Inquiry for the item from ecAnswer : [Re] Inquiry for the item from ec
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
- ★(1+1 deal)Post Oreo Os Breakfast Cereal ★ Kfood_Made in KOREA / Cereal / Corn Flakes / Granola
- Item Q&A
| Answer : [Re] Inquiry for the item from Jojonkl812Yes, that's right. It's a 1+1 deal. My order was placed on 21 Jun but until now it is still as shipping requested. Please confirm if the order will be fulfilled. I’ve ordered quite a few times but this is the only time the delivery too so long Answer : [Re] Inquiry related delivery from gswpharmDear customer, This is Nongshim Mart.
Our items are managed and shipped exclusively from Qxpress fulfillment centers. We have recently been filing a claim with Qxpress for their continued delays in shipping. We requested shipment once again. We will share this with you as soon as I hear back. We apologize for any inconvenience caused. Question : [Re] Inquiry related delivery from gswpharmI have received the items. However, both boxes are expired (expiry date 24 Jun 24) and both boxes are very dusty. One of the boxes even are torn. I have requested for exchange in the system. Please refer to exchange request for photos. This is disappointing despite waiting for the long delivery and the goods are expired Answer : [Re] Inquiry related delivery from gswpharmDear customer, We are very sorry that you have waited a long time for delivery, but you have received an item that has expired. We will contact our fulfillment warehouse staff to check the inventory and reship it to you. We apologize once again for the inconvenience caused. First, please discard the product you received. thank you Question : [Re] Inquiry related delivery from gswpharmDear customer, We have instructed the Qxpress fulfillment team to recheck the expiration date of this item remaining in the warehouse. According to our data, the field has an expiration date of 2024-12-14. Please wait for our action. We apologize once again for the inconvenience caused. thank you Answer : [Re] Inquiry related delivery from gswpharmDear customer, Oreo Oz reshipped by Qxpress will be delivered to you today. Its expiration date is 14/12/2024. We apologize for any inconvenience caused by delivery. We ask for your understanding. thank you Question : [Re] Inquiry related delivery from gswpharmReceived the reshipped item but the items received are still expired and not the batch of expiry date 14/12/24. Totally disappointed Answer : [Re] Inquiry related delivery from gswpharmNow I have 4 expired boxes Question : [Re] Inquiry related delivery from gswpharmDear customer, We are so sorry for the inconvenience we caused you due to the same mistake. This situation is very frustrating to us as we were informed by the Qxpress warehouse representative that they would ship in stock on 14/12/2024. We will give you a full refund first. And we will demand that the logistics center take action to prevent this mistake from happening again. We apologize once again for the inconvenience caused. thank you Answer : [Re] Inquiry related delivery from gswpharmDear customer, This is Nongshim Mart. Regarding this shipping issue, we have asked Qxpress to ship you the item with an expiration date of 14/12/2024. Qxpress has informed us that it shipped it to you on July 22nd. Did you receive it well? You can use it for free without any additional concerns. Please let us know if it has not been delivered properly. thank you Question : [Re] Inquiry related delivery from gswpharmHi. I have received it yesterday. Thanks for the kind gesture Answer : [Re] Inquiry related delivery from gswpharmThank you for your confirmation. Once again, we apologize for any inconvenience caused due to this delivery issue. We ask for your understanding. have a good day. Answer : [Re] Inquiry for the item from JoDear customer, This is Nongshim Mart. The expiration date is different for each item. Please tell us what item you want and we will guide you through it. thank you Question : [Re] Inquiry for the item from JoFor the Oreo cereal 500g and red Oreo cereal 500g. Thks Answer : [Re] Inquiry for the item from JoDear customer, The currently available Oreo Cereal 500mg has an expiration date of 2024-12-05. Please note that Red Oreo Cereal 500mg is not in stock. please refer to this. Thank you. Question : [Re] Inquiry for the item from JoAnswer : [Re] Inquiry for the item from JoThank you for your understandign. Hello, may I know the expiry date for the Oreo-O 250g and 500g respectively of your current stock? Thanks Answer : [Re] Inquiry for the item from yuenpfDear customer, This is Nongshim Mart.
Please refer to below. - Oreo-Os 250g : 2024-06-15 - Oreo-Os 500g : 2024-07-05
Thanks Hello, may I know the expiry date for the Oreo-O 250g and 500g respectively of your current stock? Thanks Answer : [Re] Inquiry for the item from yuenpfDear customer, This is Nongshim Mart.
Please refer to below. - Oreo-Os 250g : 2024-06-15 - Oreo-Os 500g : 2024-07-05
Thanks Hello, may I know the expiry date for the Oreo-O 250g and 500g respectively of your current stock? Thanks Answer : [Re] Inquiry for the item from yuenpfDear customer, This is Nongshim Mart.
Please refer to below. - Oreo-Os 250g : 2024-06-15 - Oreo-Os 500g : 2024-07-05
Thanks Hi,
The header says "(1+1)Post Oreo Os Breakfast Cereal ★ Kfood_Made in KOREA / Cereal / Corn Flakes / Granola" but when i selected my option 1 and option, it's not 1 for 1.
Choice #1 : 03) OREO Os 500g(+S$6.50) Choice #2 : 03) OREO Os 500g(+S$6.50) Add on : None
S$25.90
Is this items not 1 for 1? Answer : [Re] Inquiry for the item from ICDear customer, This is Nongshim Mart.
This item can be purchased in 1+1 quantity. However, an additional amount may be charged for each detailed option item. Please refer to it when you use it.
Thank you. Hi, can I check the expiry date of the Oreo o original 500g. Thank you. Answer : [Re] Inquiry for the item from tsouxiaobaiDear customer, This is Nongshim Mart.
The currently available Exp. date of the Oreo Oz Original 500mg is 2023-11-09.
Thank you. Answer : [Re] Inquiry for the item from TplHi, when is the expiry for Blueberry and Cranberry ?thanks. Answer : [Re] Inquiry for the item from andylow_91Dear customer, This is Nongshim Mart.
Currently available exp. date of Blueberry and Cranberry has 2023-04-13, 2023-04-14 each. There is about 1 month remaining validity, so if you order this we can give you a 50% partial refund according to our refund policy. Please note when ordering and leave a message for us.
Thank you and regards. Order no. 354381911. Ordered on 20 feb 2023, received 22 feb 2023 and the box of choco balls are expiring 1 mar 2023?!?! How can you sell a box of cereal that is expiring in ONE WEEK??? You didn't even list it anywhere to inform buyers of this ridiculous short expiry. That's unethical.
I want a refund for the choco balls. Answer : [Re] Inquiry related cancel and refund from pohyuxianDear customer, This is Nongshim Mart.
We are very sorry for the inconvenience. We have refunded 300g of Post Cocoball Cereal 5 Grains directly to your Q-money account ($6.45). For your information, our items are managed and delivered by Qxpress' fulfillment service center. It seems that the expiration date has not been confirmed during the delivery preparation process. We ask for your understanding.
Thank you.
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- [Bundle of 2] High calcium black 9 grains soy milk(sugar-free / black bean) 190ml x 16packs_서울우유_두유
- Item Q&A
| Hi Seller When will stock be available? Answer : [Re] Inquiry for the item from serenelau8372Thank you for your inquiry. Currently, there is an ongoing issue with sellers on the Qoo10 platform not paying their sales amounts, so we are refraining from selling on Qoo10. From the next batch, we will sell on the Shopee and Lazada platforms. Please take note. Thank you.
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- 카프리썬 사과 10입(1box)
- Item Q&A
| Answer : [Re] Inquiry for the item from jeanluyeo
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- 육개장사발면 6입 / 김치사발면 6입 / 햇반
- Item Q&A
| Maybe I know when the kimichi bowl noodle stock will arrive? Answer : [Re] Inquiry for the item from NgDear customer, the restocking of the kimichi bowl noodle is not yet decided. Thank you.
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- ★(1+1 deal)Capri-sun (10PCS) / Welch SODA (6CANS) / ★ Kfood_Made in KOREA
- Item Q&A
| Answer : [Re] Inquiry for the item from JAnswer : [Re] Inquiry for the item from JHi may I know the expiry date for the safari? Thanks. Answer : [Re] Inquiry for the item from beng_orDear customer, This is Nongshim Mart.
The expiration date for Safari currently available is 2024-05-30.
Please note.
Thank you. Answer : [Re] Inquiry for the item from J
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- ⚡️LACTIUM_Milk protein hydrolyzate_For a good nights sleep_K-Health Food_Mothers day gift
- Item Q&A
| No more free gift of Collagen jelly? Answer : [Re] Inquiry for the item from carolyneYes. All the pre-gifts (collagen jelly) have been exhausted. Please note.
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- ★(1+1 deal) DongWon★동원 홍력천골드_Korean 6 Years Red Ginseng Concentrate Tonic 75ml*10병_Made in KOREA
- Item Q&A
| the 50ml packet type still have? Answer : [Re] Inquiry for the item from newq10acctDear customer, 50ml packet type is not in stock.
Please note.
Thank you. Answer : [Re] Inquiry for the item from it
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- ★KIRKLAND Signature Natural Mineral Water 500ml*40(pack Size)
- Item Q&A
| Answer : [Re] Inquiry related delivery from doreen41069Hi seller, May I know the expiry date for Kirkland mineral water 500ml x 40 ? The date indicated is expiry date or manufacturing date? How long is the shelf life? Answer : [Re] Inquiry for the item from GrDear customer, This is Nongshim Mart.
The date indicated on the detail page means the date of manufacture. The expiration date is 1 year from the date of manufacture. Manufacture date for currently available stock is 2023-01-28. Please note.
Thank you Question : [Re] Inquiry for the item from GrHi, Thank you for your prompt reply. Please send me kirkland mineral water of the correct later manufacturing date Answer : [Re] Inquiry for the item from GrHihi, Thank you for your prompt reply. Please send me kirkland mineral water of the correct manufacturing date. I bought a bottle along with the shim ramyun black noodles to try but the bottle I received, the date is a few months earlier, probably becos these are loose bottles to buy along with the noodles.
My order no. is 355152312 Please send kirkland mineral water with the manufacturing 28 Jan 2023 as per your reply. Of course, if the date is even newer, will be better. Thank you. Question : [Re] Inquiry for the item from GrDear customer, This is Nongshim Mart.
Thank you for your order. As mentioned earlier, the manufacturing date for the currently available stock is 2023-01-28, and it will be delivered to you.
Please note. Thank you
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- ★(1+1 deal) Nongshim Cup Noodle Collection_6P+6P_ / Kfood_Made in KOREA / kfood
- Item Q&A
| Hi boss, can know what's the expiry date for Yukejang beef bowl noodles. Answer : [Re] Inquiry for the item from ZelDear customer, This is Nongshim Mart.
The expiration date of the currently available stock is 2023-11-10. Please note.
Thank you. Hi seller, wat the expired date for the Squid Champong? Thanks 🙏 Answer : [Re] Inquiry for the item from pohpoh9665Dear customer, This is Nongshim Mart.
The currently available expiry date of Squid Champong Cup 6 is 2023-07-15 and 2023-09-28. Our warehouse releases it on a first-in, first-out basis. If you receive an item with a validity period of less than 2 months, our policy is to give you an additional partial refund of 50%. If you are interested in purchasing, please let us know after you receive the shipment. Please note it.
Thank you and stay safe. Answer : [Re] Inquiry for the item from MarieHi, may I check when yukejang beef bowl noodles would be back instock? thanks. Answer : [Re] Inquiry for the item from watzupstazDear customer, This is Nongshim Mart.
YUKEJANG Beef Bowl Noodle Soup (6P) will be in stock around December 30th.
Please refer to it.
Thank you. Question : [Re] Inquiry for the item from watzupstazDear customer, This is Nongshim Mart.
There was an error in the inventory reflection of YUKEJANG Beef Bowl Noodle Soup (6P). Currently it is available. We are very sorry for the confusion. Answer : [Re] Inquiry for the item from watzupstazHi again, so it is in stock? May I check on the expiry date then? Thanks again Question : [Re] Inquiry for the item from watzupstazDear customer, This is Nongshim Mart.
Sorry for the confusion. Please understand that the inventory reflection was omitted due to my mistake. Currently available stock is 2023-03-04. Please note.
Thank you. Answer : [Re] Inquiry for the item from watzupstazThanks for the reply, I have placed order 151500135 Question : [Re] Inquiry for the item from watzupstazHi there, I have received the noodles today but wrong batch has been sent. Instead, short expiry of 26 Dec 2022 was delivered.please check expiry during packing and I have raised an exchange request. Please reply as soon as possible. Answer : [Re] Inquiry for the item from watzupstazDear customer, This is Nongshim Mart.
We asked Qxpress to resend it with 2023-03-04. It may take 2-3 days more. Please dispose of the products you have already received. We apologize for any inconvenience caused.
Thank you and regards. . Question : [Re] Inquiry for the item from watzupstazThanks for the arrangement, is it possible for you to collect back the short expiry noodles during the delivery? Answer : [Re] Inquiry for the item from watzupstazDear customer, This is Nongshim Mart.
Qxpress's delivery and collection procedures are operated separately. Therefore, it is difficult to retrieve it upon delivery. If you don't mind, please take care of it yourself. And we ask that you cancel the recall you filed.
Thank you and regards. Question : [Re] Inquiry for the item from watzupstazHi there, I have received the 2nd delivery but the batch is still the wrong batch at 26 Dec expiry. Now I have 2 boxes of short expiry which I cannot manage to finish at my end. PLEASE ADVISE if you want to refund? Please DO NOT send me any short expiry stocks anymore!! Answer : [Re] Inquiry for the item from watzupstazDear customer, his is Nongshim Mart.
Sorry for resending the wrong batch. There seems to be a big mistake with the fulfillment company that manages our products.
We will proceed with a partial refund to you first. Your Total Payment: $17.5 ($9.25 for Snack Ramen / $8.25 for Yukejang Ramen) If you agree to a partial refund of $8.25, please let us know.
cf, You don't need to return them. Question : [Re] Inquiry for the item from watzupstazOkay, kindly proceed refund. Answer : [Re] Inquiry for the item from watzupstazDear customer, This is Nongshim Mart.
We have asked Qoo10 to proceed with a partial refund to you. It will be to your Q-money account. Even if it is cumbersome, we earnestly appeal that you directly handle the received product. We apologize for any inconvenience caused.
Thank you and stay healthy.
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- (1+1)★KIRKLAND Signature Natural Mineral Water 6*2L(pack Size)
- Item Q&A
| When is expiry date for this? Thank you Answer : [Re] Inquiry for the item from jerine24Dear customer, This is Nongshim Mart.
Sorry for late answer. The manufacturing date of this item is marked separately on the top of the product. Manufacture date for currently available stock is 2023-05-11. The expiration date is 1 year from the date of manufacture. Please refer with it.
Thank you. Answer : [Re] Inquiry for the item from jerine24Dear customer, This is Nongshim mart.
Sorry for late answer. This item is made in Korea.
Thank you.
Answer : [Re] Inquiry related delivery from LC
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- ☆오징어짬뽕컵 6입(멀티팩) / 햇반
- Item Q&A
| MAY I KNOW, IF THIS FOOD ITEM HAS ANIMAL FATS (LARD? COW FAT)OR BONES IN IT?TKS Answer : [Re] Inquiry for the item from nadn88Dear customer, This is Nongshim Mart.
This product uses Malaysian palm oil. See ingredient details below.
Thank you.
1. NOODLE : Flour (United States, Australia), Palm Oil (Malaysia), Potato Starch, Modified Starch, Eggshell Calcium, Refined Salt, Seafood Paste, Alkali Agents for NOODLE (Acidity Regulator), Mixed Formulation (Acidity Regulator), Green Tea Flavored Olive Oil, Vitamin B2
2. SEASONING : Refined Salt, White Sugar, Seasoned Broth Flavor Base, Seafood Mix Powder, JJamBbong Powder, Stir Fried sauce Powder, JjamBbong Base Powder, Squid Base Powder, Vegetable Flavoring Powder, Seasoning Sauce Powder, Spicy Beef Soup Seasoning, Chili-Flavored Powder, Garlic Base, Mixed Seafood Base Powder, Seasoned Yeast Powder, Seasoned Squid Powder, Squid-Flavored Powder, Disodium 5'-Ribonucleotide, Yeast Flavoring Powder, Disodium Succinate, Pepper Powder, Spicy Seasoning Powder, Ginger Extract Powder, Powdered Caramel( Caramel Color, Syrup Powder), Dryed Cabbage, Frozen Dried Squid, Dried Carrot, Dried Sea Mustard, Dried Tree Ear Question : [Re] Inquiry for the item from nadn88Answer : [Re] Inquiry for the item from nadn88
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- (1+1)★NEOGURI Ramyun Multi Package★ Seafood taste / Kfood_Made in KOREA
- Item Q&A
| Answer : [Re] Inquiry for the item from yenyeelimPlease refer to below.
- NEOGURI Angry RtA Spicy (5P) : 2023-07-19 - NEOGURI Stir-fried (4P) : 2023-07-18 - NEOGURI spicy (5P) : 2023-07-11 - NEOGURI mild (5P) : 2023-06-12
Thank you.
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- ★KIRKLAND Signature Natural Mineral Water 40*0.5L(pack Size)
- Item Q&A
| The water I ordered has an expiry date of 8 Dec 2022. Pls exchange Answer : [Re] Inquiry related cancel and refund from marleneDear customer, This is Nongshim Mart.
The date marked on the product is the manufacturing date. You can eat it with confidence.
Thank you. Question : [Re] Inquiry related cancel and refund from marleneOn the package it mentioned is best before date. See photo Answer : [Re] Inquiry related cancel and refund from marleneCan you confirm its really manufacturing date as the wrapper stated is best before date. Pls note its nit safe drinking expired water . And expired food should nit be sold unless you state is expired in the listing Question : [Re] Inquiry related cancel and refund from marleneDear customer, This is QuperMarket.
In Korea, it is mandatory to mark the date of manufacture for Mineral Water. We fully understand that the notice on the plastic wrapper may have confused you. We will ask the manufacturer to change such a problem. And we're going to make this point clear on the detail page. For your information, in the case of this product, a new lot is stocked in SG once a month, so you can trust it and eat it.
Thank you. Answer : [Re] Inquiry related cancel and refund from marleneHi Thank you for your clarification. How lomg can we keep the water from the manufacturing date. It might be good if you can state on the listing the date on bottle is manufacturing date n it can keep xxx of years from that date Question : [Re] Inquiry related cancel and refund from marleneDear customer,
Thank you for your message. Our water bottles have a shelf life of one year from the manufacturing date. We will take your suggestion into consideration and work on improving our product listing to include the manufacturing and expiration dates.
Please let us know if you have any other questions or concerns. Thank you.
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