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NONGSHIM Mart
NONGSHIM Mart South KoreaKR
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Q & A Lists
Item Question & Answer
★(1+1 deal) Nongshim Brand Collection_RAMYUN(Ramen) / Kfood_Made in KOREA / kfood / korean food
★(1+1 deal) Nongshim Brand Collection_RAMYUN(Ramen) / Kfood_Made in KOREA / kfood / korean food
Item Q&A
  • Question : Inquiry for the item from traveNov 05, 2024

    Hi Seller

    Can we order here? Thanks

    Answer : [Re] Inquiry for the item from trave

    Dear customer,
    This is Nongshim Mart.

    Currently, Qoo10's non-payment of settlement money continues, so we cannot continue selling.

    Thank you for your understanding.

    Thank you.

  • Question : Inquiry for the item from ecAug 12, 2024

  • Question : Inquiry for the item from ecDec 02, 2023

  • Question : Inquiry for the item from IssacFeb 07, 2024

  • Question : Inquiry for the item from WAug 30, 2023

    What is expiry date of shin ramyun?

    Answer : [Re] Inquiry for the item from W

    Dear customer,
    This is Nongshim Mart.

    The currently available expiry date of Shin Ramyun is 2023-12-21.

    Thank you and regards.

+View all Notice, FAQ, Q&A >>
★(1+1 deal)Post Oreo Os Breakfast Cereal ★ Kfood_Made in KOREA / Cereal / Corn Flakes / Granola
★(1+1 deal)Post Oreo Os Breakfast Cereal ★ Kfood_Made in KOREA / Cereal / Corn Flakes / Granola
Item Q&A
  • Question : Inquiry for the item from Jojonkl812Oct 05, 2024

    Is it 2 box $17.90?

    Answer : [Re] Inquiry for the item from Jojonkl812

    Yes, that's right. It's a 1+1 deal.

  • Question : Inquiry related delivery from gswpharmJul 07, 2024

    My order was placed on 21 Jun but until now it is still as shipping requested. Please confirm if the order will be fulfilled. I’ve ordered quite a few times but this is the only time the delivery too so long

    Answer : [Re] Inquiry related delivery from gswpharm

    Dear customer,
    This is Nongshim Mart.

    Our items are managed and shipped exclusively from Qxpress fulfillment centers.
    We have recently been filing a claim with Qxpress for their continued delays in shipping.
    We requested shipment once again.
    We will share this with you as soon as I hear back.
    We apologize for any inconvenience caused.

    Question : [Re] Inquiry related delivery from gswpharm

    I have received the items. However, both boxes are expired (expiry date 24 Jun 24) and both boxes are very dusty. One of the boxes even are torn.
    I have requested for exchange in the system. Please refer to exchange request for photos. This is disappointing despite waiting for the long delivery and the goods are expired

    Answer : [Re] Inquiry related delivery from gswpharm

    Dear customer, We are very sorry that you have waited a long time for delivery, but you have received an item that has expired. We will contact our fulfillment warehouse staff to check the inventory and reship it to you. We apologize once again for the inconvenience caused. First, please discard the product you received. thank you

    Question : [Re] Inquiry related delivery from gswpharm

    Dear customer, We have instructed the Qxpress fulfillment team to recheck the expiration date of this item remaining in the warehouse. According to our data, the field has an expiration date of 2024-12-14. Please wait for our action. We apologize once again for the inconvenience caused. thank you

    Answer : [Re] Inquiry related delivery from gswpharm

    Dear customer, Oreo Oz reshipped by Qxpress will be delivered to you today. Its expiration date is 14/12/2024. We apologize for any inconvenience caused by delivery. We ask for your understanding. thank you

    Question : [Re] Inquiry related delivery from gswpharm

    Received the reshipped item but the items received are still expired and not the batch of expiry date 14/12/24. Totally disappointed

    Answer : [Re] Inquiry related delivery from gswpharm

    Now I have 4 expired boxes

    Question : [Re] Inquiry related delivery from gswpharm

    Dear customer,
    We are so sorry for the inconvenience we caused you due to the same mistake.
    This situation is very frustrating to us as we were informed by the Qxpress warehouse representative that they would ship in stock on 14/12/2024.
    We will give you a full refund first.
    And we will demand that the logistics center take action to prevent this mistake from happening again.
    We apologize once again for the inconvenience caused. thank you

    Answer : [Re] Inquiry related delivery from gswpharm

    Dear customer, This is Nongshim Mart. Regarding this shipping issue, we have asked Qxpress to ship you the item with an expiration date of 14/12/2024. Qxpress has informed us that it shipped it to you on July 22nd. Did you receive it well? You can use it for free without any additional concerns. Please let us know if it has not been delivered properly. thank you

    Question : [Re] Inquiry related delivery from gswpharm

    Hi. I have received it yesterday. Thanks for the kind gesture

    Answer : [Re] Inquiry related delivery from gswpharm

    Thank you for your confirmation. Once again, we apologize for any inconvenience caused due to this delivery issue. We ask for your understanding. have a good day.

  • Question : Inquiry for the item from JoJun 17, 2024

    When is the expiry date?

    Answer : [Re] Inquiry for the item from Jo

    Dear customer, This is Nongshim Mart. The expiration date is different for each item. Please tell us what item you want and we will guide you through it. thank you

    Question : [Re] Inquiry for the item from Jo

    For the Oreo cereal 500g and red Oreo cereal 500g. Thks

    Answer : [Re] Inquiry for the item from Jo

    Dear customer,
    The currently available Oreo Cereal 500mg has an expiration date of 2024-12-05. Please note that Red Oreo Cereal 500mg is not in stock. please refer to this. Thank you.

    Question : [Re] Inquiry for the item from Jo

    Thks

    Answer : [Re] Inquiry for the item from Jo

    Thank you for your understandign.

  • Question : Inquiry for the item from yuenpfDec 17, 2023

    Hello, may I know the expiry date for the Oreo-O 250g and 500g respectively of your current stock? Thanks

    Answer : [Re] Inquiry for the item from yuenpf

    Dear customer,
    This is Nongshim Mart.

    Please refer to below.
    - Oreo-Os 250g : 2024-06-15
    - Oreo-Os 500g : 2024-07-05

    Thanks

  • Question : Inquiry for the item from yuenpfDec 17, 2023

    Hello, may I know the expiry date for the Oreo-O 250g and 500g respectively of your current stock? Thanks

    Answer : [Re] Inquiry for the item from yuenpf

    Dear customer,
    This is Nongshim Mart.

    Please refer to below.
    - Oreo-Os 250g : 2024-06-15
    - Oreo-Os 500g : 2024-07-05

    Thanks

+View all Notice, FAQ, Q&A >>
[Bundle of 2] High calcium black 9 grains soy milk(sugar-free / black bean) 190ml x 16packs_서울우유_두유
[Bundle of 2] High calcium black 9 grains soy milk(sugar-free / black bean) 190ml x 16packs_서울우유_두유
Item Q&A
  • Question : Inquiry for the item from serenelau8372Sep 23, 2024

    Hi Seller
    When will stock be available?

    Answer : [Re] Inquiry for the item from serenelau8372

    Thank you for your inquiry. Currently, there is an ongoing issue with sellers on the Qoo10 platform not paying their sales amounts, so we are refraining from selling on Qoo10. From the next batch, we will sell on the Shopee and Lazada platforms. Please take note. Thank you.

카프리썬 사과 10입(1box)
카프리썬 사과 10입(1box)
Item Q&A
육개장사발면 6입 / 김치사발면 6입 / 햇반
육개장사발면 6입 / 김치사발면 6입 / 햇반
Item Q&A
  • Question : Inquiry for the item from NgSep 01, 2024

    Maybe I know when the kimichi bowl noodle stock will arrive?

    Answer : [Re] Inquiry for the item from Ng

    Dear customer, the restocking of the kimichi bowl noodle is not yet decided. Thank you.

★(1+1 deal)Capri-sun (10PCS) / Welch SODA (6CANS) / ★ Kfood_Made in KOREA
★(1+1 deal)Capri-sun (10PCS) / Welch SODA (6CANS) / ★ Kfood_Made in KOREA
Item Q&A
  • Question : Inquiry for the item from JJun 01, 2024

  • Question : Inquiry for the item from JMar 06, 2024

  • Question : Inquiry for the item from beng_orJan 09, 2024

    Hi may I know the expiry date for the safari? Thanks.

    Answer : [Re] Inquiry for the item from beng_or

    Dear customer,
    This is Nongshim Mart.

    The expiration date for Safari currently available is 2024-05-30.

    Please note.

    Thank you.

  • Question : Inquiry for the item from JApr 06, 2023

⚡️LACTIUM_Milk protein hydrolyzate_For a good nights sleep_K-Health Food_Mothers day gift
⚡️LACTIUM_Milk protein hydrolyzate_For a good nights sleep_K-Health Food_Mothers day gift
Item Q&A
  • Question : Inquiry for the item from carolyneMay 01, 2024

    No more free gift of Collagen jelly?

    Answer : [Re] Inquiry for the item from carolyne

    Yes. All the pre-gifts (collagen jelly) have been exhausted. Please note.

★(1+1 deal) DongWon★동원 홍력천골드_Korean 6 Years Red Ginseng Concentrate Tonic 75ml*10병_Made in KOREA
★(1+1 deal) DongWon★동원 홍력천골드_Korean 6 Years Red Ginseng Concentrate Tonic 75ml*10병_Made in KOREA
Item Q&A
  • Question : Inquiry for the item from newq10acctFeb 25, 2024

    the 50ml packet type still have?

    Answer : [Re] Inquiry for the item from newq10acct

    Dear customer,

    50ml packet type is not in stock.

    Please note.

    Thank you.

  • Question : Inquiry for the item from itFeb 13, 2023

★KIRKLAND Signature Natural Mineral Water 500ml*40(pack Size)
★KIRKLAND Signature Natural Mineral Water 500ml*40(pack Size)
Item Q&A
  • Question : Inquiry related delivery from doreen41069Nov 06, 2023

  • Question : Inquiry for the item from GrMar 31, 2023

    Hi seller,
    May I know the expiry date for Kirkland mineral water 500ml x 40 ?
    The date indicated is expiry date or manufacturing date?
    How long is the shelf life?

    Answer : [Re] Inquiry for the item from Gr

    Dear customer,
    This is Nongshim Mart.

    The date indicated on the detail page means the date of manufacture. The expiration date is 1 year from the date of manufacture.
    Manufacture date for currently available stock is 2023-01-28.
    Please note.

    Thank you

    Question : [Re] Inquiry for the item from Gr

    Hi,
    Thank you for your prompt reply.
    Please send me kirkland mineral water of the correct later manufacturing date

    Answer : [Re] Inquiry for the item from Gr

    Hihi,
    Thank you for your prompt reply.
    Please send me kirkland mineral water of the correct manufacturing date.
    I bought a bottle along with the shim ramyun black noodles to try but the bottle I received, the date is a few months earlier, probably becos these are loose bottles to buy along with the noodles.

    My order no. is 355152312
    Please send kirkland mineral water with the manufacturing 28 Jan 2023 as per your reply. Of course, if the date is even newer, will be better.
    Thank you.

    Question : [Re] Inquiry for the item from Gr

    Dear customer,
    This is Nongshim Mart.

    Thank you for your order.
    As mentioned earlier, the manufacturing date for the currently available stock is 2023-01-28, and it will be delivered to you.

    Please note.
    Thank you

★(1+1 deal) Nongshim Cup Noodle Collection_6P+6P_ / Kfood_Made in KOREA / kfood
★(1+1 deal) Nongshim Cup Noodle Collection_6P+6P_ / Kfood_Made in KOREA / kfood
Item Q&A
  • Question : Inquiry for the item from ZelAug 22, 2023

    Hi boss, can know what's the expiry date for Yukejang beef bowl noodles.

    Answer : [Re] Inquiry for the item from Zel

    Dear customer,
    This is Nongshim Mart.

    The expiration date of the currently available stock is 2023-11-10.
    Please note.

    Thank you.

  • Question : Inquiry for the item from pohpoh9665May 23, 2023

    Hi seller, wat the expired date for the Squid Champong? Thanks 🙏

    Answer : [Re] Inquiry for the item from pohpoh9665

    Dear customer,
    This is Nongshim Mart.

    The currently available expiry date of Squid Champong Cup 6 is 2023-07-15 and 2023-09-28.
    Our warehouse releases it on a first-in, first-out basis.
    If you receive an item with a validity period of less than 2 months, our policy is to give you an additional partial refund of 50%.
    If you are interested in purchasing, please let us know after you receive the shipment.
    Please note it.

    Thank you and stay safe.

  • Question : Inquiry for the item from MarieFeb 09, 2023

  • Question : Inquiry for the item from watzupstazDec 12, 2022

    Hi, may I check when yukejang beef bowl noodles would be back instock? thanks.

    Answer : [Re] Inquiry for the item from watzupstaz

    Dear customer,
    This is Nongshim Mart.

    YUKEJANG Beef Bowl Noodle Soup (6P) will be in stock around December 30th.

    Please refer to it.

    Thank you.

    Question : [Re] Inquiry for the item from watzupstaz

    Dear customer,
    This is Nongshim Mart.

    There was an error in the inventory reflection of YUKEJANG Beef Bowl Noodle Soup (6P).
    Currently it is available.
    We are very sorry for the confusion.

    Answer : [Re] Inquiry for the item from watzupstaz

    Hi again, so it is in stock? May I check on the expiry date then?
    Thanks again

    Question : [Re] Inquiry for the item from watzupstaz

    Dear customer,
    This is Nongshim Mart.

    Sorry for the confusion.
    Please understand that the inventory reflection was omitted due to my mistake.
    Currently available stock is 2023-03-04.
    Please note.

    Thank you.

    Answer : [Re] Inquiry for the item from watzupstaz

    Thanks for the reply, I have placed order 151500135

    Question : [Re] Inquiry for the item from watzupstaz

    Hi there, I have received the noodles today but wrong batch has been sent. Instead, short expiry of 26 Dec 2022 was delivered.please check expiry during packing and I have raised an exchange request. Please reply as soon as possible.

    Answer : [Re] Inquiry for the item from watzupstaz

    Dear customer,
    This is Nongshim Mart.

    We asked Qxpress to resend it with 2023-03-04.
    It may take 2-3 days more.
    Please dispose of the products you have already received.
    We apologize for any inconvenience caused.

    Thank you and regards. .

    Question : [Re] Inquiry for the item from watzupstaz

    Thanks for the arrangement, is it possible for you to collect back the short expiry noodles during the delivery?

    Answer : [Re] Inquiry for the item from watzupstaz

    Dear customer,
    This is Nongshim Mart.

    Qxpress's delivery and collection procedures are operated separately.
    Therefore, it is difficult to retrieve it upon delivery.
    If you don't mind, please take care of it yourself.
    And we ask that you cancel the recall you filed.

    Thank you and regards.

    Question : [Re] Inquiry for the item from watzupstaz

    Hi there, I have received the 2nd delivery but the batch is still the wrong batch at 26 Dec expiry. Now I have 2 boxes of short expiry which I cannot manage to finish at my end. PLEASE ADVISE if you want to refund? Please DO NOT send me any short expiry stocks anymore!!

    Answer : [Re] Inquiry for the item from watzupstaz

    Dear customer,
    his is Nongshim Mart.

    Sorry for resending the wrong batch.
    There seems to be a big mistake with the fulfillment company that manages our products.

    We will proceed with a partial refund to you first.
    Your Total Payment: $17.5 ($9.25 for Snack Ramen / $8.25 for Yukejang Ramen)
    If you agree to a partial refund of $8.25, please let us know.

    cf, You don't need to return them.

    Question : [Re] Inquiry for the item from watzupstaz

    Okay, kindly proceed refund.

    Answer : [Re] Inquiry for the item from watzupstaz

    Dear customer,
    This is Nongshim Mart.

    We have asked Qoo10 to proceed with a partial refund to you.
    It will be to your Q-money account.
    Even if it is cumbersome, we earnestly appeal that you directly handle the received product.
    We apologize for any inconvenience caused.

    Thank you and stay healthy.

(1+1)★KIRKLAND Signature Natural Mineral Water 6*2L(pack Size)
(1+1)★KIRKLAND Signature Natural Mineral Water 6*2L(pack Size)
Item Q&A
  • Question : Inquiry for the item from jerine24Jun 10, 2023

    When is expiry date for this? Thank you

    Answer : [Re] Inquiry for the item from jerine24

    Dear customer,
    This is Nongshim Mart.

    Sorry for late answer.
    The manufacturing date of this item is marked separately on the top of the product.
    Manufacture date for currently available stock is 2023-05-11.
    The expiration date is 1 year from the date of manufacture.
    Please refer with it.

    Thank you.

  • Question : Inquiry for the item from jerine24Jun 10, 2023

    Is this made in korea?

    Answer : [Re] Inquiry for the item from jerine24

    Dear customer,
    This is Nongshim mart.

    Sorry for late answer.
    This item is made in Korea.

    Thank you.

  • Question : Inquiry related delivery from LCApr 01, 2023

☆오징어짬뽕컵 6입(멀티팩) / 햇반
☆오징어짬뽕컵 6입(멀티팩) / 햇반
Item Q&A
  • Question : Inquiry for the item from nadn88Apr 26, 2023

    MAY I KNOW, IF THIS FOOD ITEM HAS ANIMAL FATS (LARD? COW FAT)OR BONES IN IT?TKS

    Answer : [Re] Inquiry for the item from nadn88

    Dear customer,
    This is Nongshim Mart.

    This product uses Malaysian palm oil.
    See ingredient details below.

    Thank you.

    1. NOODLE : Flour (United States, Australia), Palm Oil (Malaysia), Potato Starch, Modified Starch, Eggshell Calcium, Refined Salt, Seafood Paste, Alkali Agents for NOODLE (Acidity Regulator), Mixed Formulation (Acidity Regulator), Green Tea Flavored Olive Oil, Vitamin B2

    2. SEASONING : Refined Salt, White Sugar, Seasoned Broth Flavor Base, Seafood Mix Powder, JJamBbong Powder, Stir Fried sauce Powder, JjamBbong Base Powder, Squid Base Powder, Vegetable Flavoring Powder, Seasoning Sauce Powder, Spicy Beef Soup Seasoning, Chili-Flavored Powder, Garlic Base, Mixed Seafood Base Powder, Seasoned Yeast Powder, Seasoned Squid Powder, Squid-Flavored Powder, Disodium 5'-Ribonucleotide, Yeast Flavoring Powder, Disodium Succinate, Pepper Powder, Spicy Seasoning Powder, Ginger Extract Powder, Powdered Caramel( Caramel Color, Syrup Powder), Dryed Cabbage, Frozen Dried Squid, Dried Carrot, Dried Sea Mustard, Dried Tree Ear

    Question : [Re] Inquiry for the item from nadn88

    TK

    Answer : [Re] Inquiry for the item from nadn88

    Thank you.

(1+1)★NEOGURI Ramyun Multi Package★ Seafood taste / Kfood_Made in KOREA
(1+1)★NEOGURI Ramyun Multi Package★ Seafood taste / Kfood_Made in KOREA
Item Q&A
  • Question : Inquiry for the item from yenyeelimMar 23, 2023

    Expired date please

    Answer : [Re] Inquiry for the item from yenyeelim

    Please refer to below.

    - NEOGURI Angry RtA Spicy (5P) : 2023-07-19
    - NEOGURI Stir-fried (4P) : 2023-07-18
    - NEOGURI spicy (5P) : 2023-07-11
    - NEOGURI mild (5P) : 2023-06-12

    Thank you.

★KIRKLAND Signature Natural Mineral Water 40*0.5L(pack Size)
★KIRKLAND Signature Natural Mineral Water 40*0.5L(pack Size)
Item Q&A
  • Question : Inquiry related cancel and refund from marleneFeb 16, 2023

    The water I ordered has an expiry date of 8 Dec 2022.
    Pls exchange

    Answer : [Re] Inquiry related cancel and refund from marlene

    Dear customer,
    This is Nongshim Mart.

    The date marked on the product is the manufacturing date.
    You can eat it with confidence.

    Thank you.

    Question : [Re] Inquiry related cancel and refund from marlene

    On the package it mentioned is best before date. See photo

    Answer : [Re] Inquiry related cancel and refund from marlene

    Can you confirm its really manufacturing date as the wrapper stated is best before date.
    Pls note its nit safe drinking expired water .
    And expired food should nit be sold unless you state is expired in the listing

    Question : [Re] Inquiry related cancel and refund from marlene

    Dear customer,
    This is QuperMarket.

    In Korea, it is mandatory to mark the date of manufacture for Mineral Water.
    We fully understand that the notice on the plastic wrapper may have confused you.
    We will ask the manufacturer to change such a problem.
    And we're going to make this point clear on the detail page.
    For your information, in the case of this product, a new lot is stocked in SG once a month, so you can trust it and eat it.

    Thank you.

    Answer : [Re] Inquiry related cancel and refund from marlene

    Hi
    Thank you for your clarification. How lomg can we keep the water from the manufacturing date. It might be good if you can state on the listing the date on bottle is manufacturing date n it can keep xxx of years from that date

    Question : [Re] Inquiry related cancel and refund from marlene

    Dear customer,

    Thank you for your message.
    Our water bottles have a shelf life of one year from the manufacturing date.
    We will take your suggestion into consideration and work on improving our product listing to include the manufacturing and expiration dates.

    Please let us know if you have any other questions or concerns.
    Thank you.