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Item Question & Answer
[LOCAL DELIVERY] ☃️❄️ KOREA HIT!! /  Winter Smart Touch Gloves / Warm thermal Gloves
[LOCAL DELIVERY] ☃️❄️ KOREA HIT!! / Winter Smart Touch Gloves / Warm thermal Gloves
Item Q&A
  • Question : Inquiry related delivery from x3b****Oct 22, 2019

    Hello ive placed an order alr. Roughly how long it will reach my address?

    Answer : [Re] Inquiry related delivery from x3b****

    Dear customer.

    We are shipping from Singapore Qoo10 Storage Center.

    This case, We send Singpost Normal AIRMAIL.
    - Singpost Normal AIRMAIL : 6 ~ 7 business days.(shipping comes without tracking number.)
    ( Sometimes It's long delay time : 6~ 21 business days) - national holiday etc.)
    Singpost Normal AIRMAIL Case, Please check your MAIL-BOX.
    Please wait some days.

    - QX Quick - 1 Day Delivery.(You can choice receive date and time)
    - QXPRESS AIRMAIL : 2~4 business days (shipping comes with tracking number.)

    Thanks.

  • Question : Inquiry for the item from pac****Oct 07, 2019

  • Question : Inquiry for the item from mid****Sep 28, 2019

    Hi

    Do you sti have stock for wool span touch gloves? White base with red stitches?

    Thanks

    Regards
    Teri

    Answer : [Re] Inquiry for the item from mid****

    Dear customer,

    For a While, We will not restock this wool span touch gloves anymore.
    Sorry for not giving an assitance.

  • Question : Inquiry for the item from tof****Sep 26, 2019

    Do you have stock for power stretch quilting men gloves black colour size L or XL?

    Answer : [Re] Inquiry for the item from tof****

    Dear customer,

    For a While, We will not restock this power stretch quilting men gloves black colour size L or XL anymore.
    Sorry for not giving an assitance.

    Question : [Re] Inquiry for the item from tof****

    Hi seller, so only black man S and M available?

    Answer : [Re] Inquiry for the item from tof****

    Dear customer,

    We only have quilting black S~M Avaliable.
    It's almost s size.
    Thanks.

  • Question : Inquiry for the item from shu****Sep 18, 2019

    Hi seller, I’ve ordered and just received the power stretch quilting gloves. But seem like can’t type or key or swipe my iphone won’t the gloves on. Is it got any way?

    Answer : [Re] Inquiry for the item from shu****

    Dear customer,

    Winter Smart touch gloves functions are only possible with these simple features, such as getting a phone call or just touch that is very simple for all the other winter smart touch gloves.
    Please understand this.
    Thanks.

+View all Notice, FAQ, Q&A >>
[NOVA] INSOLE / Local Delivery / insoles / Air Cushion / Memory Foam Insole / Promotion
[NOVA] INSOLE / Local Delivery / insoles / Air Cushion / Memory Foam Insole / Promotion
Item Q&A
  • Question : Inquiry for the item from 262****Oct 20, 2019

  • Question : Inquiry for the item from 262****Oct 16, 2019

    Hi, what is the difference between Memory Foam and 99.9% germanium memory foam?

    Answer : [Re] Inquiry for the item from 262****

    Dear customer,

    It's different cousion height and material.
    You can cehck item detail page.
    Please check it.
    Thanks.

  • Question : Inquiry for the item from hoj****Oct 16, 2019

    Hi i dont see the size selection option. How do i select my size?

    Answer : [Re] Inquiry for the item from hoj****

    Dear customer,

    Please check item detail page.
    You can check 225mm~250mm or 255mm~285mm.
    Also, you can cut insole for fit your size.
    Thanks.

  • Question : Inquiry for the item from gam****Sep 24, 2019

    Hi seller, what is yr recommendation for tactical boots? Pls advise tq.

    Answer : [Re] Inquiry for the item from gam****

    Delta tactical boots what is yr recommendation? Tq

    Question : [Re] Inquiry for the item from gam****

    Dear customer,

    We recommend to Memory Foam insoles.
    It's soft and flat insoles.
    Thanks.

  • Question : Inquiry for the item from lim****Aug 17, 2019

    I have archilles tendon, may I know which insoles do u recommend?

    Answer : [Re] Inquiry for the item from lim****

    Dear customer,

    We recommend to Memory Foam insole.
    Because, It's soft, yielding and flat style.
    Thanks.

+View all Notice, FAQ, Q&A >>
[ Local Delivery ] ⛄❄️ Never Before Price!!! Winter Easy Non-slip Crampons Ice Snow boots Cleats / Eisen / Gaiter
[ Local Delivery ] ⛄❄️ Never Before Price!!! Winter Easy Non-slip Crampons Ice Snow boots Cleats / Eisen / Gaiter
Item Q&A
  • Question : Inquiry for the item from yan****Oct 15, 2019

    Hi seller,

    We r going Iceland next week and it's the start of winter.
    We need 2 pairs of crampons. Men UK size 40 and Women UK size 37. Which should I get?

    Answer : [Re] Inquiry for the item from yan****

    Dear customer,

    Men UK size 40 (250mm) and Women UK size 37 (230mm)
    We recommend to Simple walker crampons M size.
    Thanks.

    Question : [Re] Inquiry for the item from yan****

    Hi, do u mean M size applicable for both man and woman sizes?

    Answer : [Re] Inquiry for the item from yan****

    Dear customer,

    We recommend to Men UK size 40 (250mm) for L size and UK size 37 (230mm) for M size.
    Thanks.

    Question : [Re] Inquiry for the item from yan****

    Hi, I need these by next saturday. Will I be able to receive in time if I order now?

    Answer : [Re] Inquiry for the item from yan****

    Hihi!

    Question : [Re] Inquiry for the item from yan****

    Hihi!

    Answer : [Re] Inquiry for the item from yan****

    Dear customer.

    We are shipping from Singapore Qoo10 Storage Center.

    - QX Quick - 1 Day Delivery.(You can choice receive date and time)
    - QXPRESS AIRMAIL : 2~4 business days (shipping comes with tracking number.)
    You can check tracking no. myqoo10 page.
    Thanks.

    Question : [Re] Inquiry for the item from yan****

    Hi, I am living in Singapore. When will I receive?

    Answer : [Re] Inquiry for the item from yan****

    Hi, I am living in Singapore. When will I receive?

    Question : [Re] Inquiry for the item from yan****

    Dear customer,

    We are shipping from Singapore Qoo10 Storage Center.
    You can check delivery option.
    We send singapore warehouse center.
    So, please check below delivery time.
    - QX Quick - 1 Day Delivery.(You can choice receive date and time)
    - QXPRESS AIRMAIL : 2~4 business days (shipping comes with tracking number.)
    You can check tracking no. myqoo10 page.
    Thanks.

  • Question : Inquiry for the item from ct_****Aug 13, 2019

    Hi,

    Do you have stock for the magic spiker for kids? Need 3 pairs.

    Answer : [Re] Inquiry for the item from ct_****

    Dear customer,

    We out of stock magic spiker for kids.
    We recommend to Urban easy crampons or Cleats 5-ctud crampons.
    Thanks.

    Question : [Re] Inquiry for the item from ct_****

    Hi Seller,

    Will you be re-stocking? I don’t need it now but only in dec.

    Thanks.

    Answer : [Re] Inquiry for the item from ct_****

    Dear customer,

    We plan to restock magic spike kid.
    You can buy magic spiker kid next month.
    Thanks.

  • Question : Inquiry for the item from cct****Aug 09, 2019

    Hi, what is the difference between Magic Spikes and Urban Easy Cramptons?

    Answer : [Re] Inquiry for the item from cct****

    Dear customer,

    It's different Iron strength and material are different.
    Magic Spike is strong.
    Thanks.

  • Question : Inquiry for the item from sua****Jul 21, 2019

    Hi there. Currently is there any crampon suitable for 3-year old toddler with size around 180mm? It seems magic spike is the only suitable choice - but seems to be out-of-stock at this moment? Is cleats 5 studs suitable?

    Answer : [Re] Inquiry for the item from sua****

    Dear customer,

    We recommend to Cleats 5-Stud Crampons.
    It's suitable kids shoes.
    Thanks.


  • Question : Inquiry for the item from alo****Jun 20, 2019

    Hi,

    Any stock for magic spike?

    Answer : [Re] Inquiry for the item from alo****

    Dear customer,

    You can buy our shop.

    https://qoo.tn/BGt5xS

    https://www.qoo10.sg/item/NOVA-KOREA-WINTER-EASY-NON-SLIP-CRAMPONS-ICE-SNOW-BOOTS-CLIMBING-IRONS-ICE/508008182

    Thanks.

+View all Notice, FAQ, Q&A >>
Unisex Aqua Shoes / Skin Shoes / Swimming Shoes / Sport / Water / Local Delivery / Promotion
Unisex Aqua Shoes / Skin Shoes / Swimming Shoes / Sport / Water / Local Delivery / Promotion
Item Q&A
  • Question : Inquiry for the item from jcq****Oct 19, 2019

  • Question : Inquiry for the item from noo****Oct 13, 2019

    Hi.. can it be use for jogging as well?

    Answer : [Re] Inquiry for the item from noo****

    Dear customer,

    We recommend to use for pool runnung or beach.
    Thanks.

  • Question : Inquiry for the item from ham****Oct 08, 2019

    Hi, is Freely Dark Camou or N-Bera Blue Black available in size XL?
    I don't see it in the drop list.

    Answer : [Re] Inquiry for the item from ham****

    Dear customer,

    For a While, We will not restock this Freely Dark Camou or N-Bera Blue Black available in size XL anymore.
    Sorry for not giving an assitance.

  • Question : Inquiry for the item from bee****Sep 11, 2019

    can you sell 66 pairs ? email your quotation to joyce@kut.com.sg
    Adults shoes

    Size Quantity

    35 4

    36 5

    37 6

    38 6

    39 10

    40 3

    41 3

    42 5

    43 10

    44 10

    45 5

    46 4

    Kids

    Size Quantity

    30 2

    32 3

    Answer : [Re] Inquiry for the item from bee****

    Dear customer,

    We send mail.
    Please check it.
    Thanks.

    Question : [Re] Inquiry for the item from bee****

    Hi seller I don’t receive your email, can I have your email?

    Answer : [Re] Inquiry for the item from bee****

    Dear customer,

    E-Mail : moebius@naver.com
    We have 4 different items.
    We have FREELY, N-BERA Solid, N-BERA Pattern , GO OUT items.
    What you want item type.
    Thaks.

  • Question : Inquiry for the item from wai****Jun 17, 2019

    Hi,
    I am interested to get this but unsure which size to get.
    My normal shoe size is 7.
    Please advise. Thank you.
    Best regards,
    Wai Loon

    Answer : [Re] Inquiry for the item from wai****

    Dear customer,

    We recommend to FREELY L size.(women US 6-8 size)
    i'd like to recommend a size that is a little more generous.
    Thanks.

    Question : [Re] Inquiry for the item from wai****

    Hi, sure. Thanks :)

    Answer : [Re] Inquiry for the item from wai****

    Hi, sorry but I am a guy and my shoe size is 7. So I should get L or XL ?
    Please advise. Thanks.

    Question : [Re] Inquiry for the item from wai****

    Dear customer,

    We recommend to XL Size for men.
    Have a nice day:)
    Thanks.

    Answer : [Re] Inquiry for the item from wai****

    Hi, noted. Thanks.

    Question : [Re] Inquiry for the item from wai****

    Dear customer,

    Have a nice day:)

+View all Notice, FAQ, Q&A >>
🔥KOREA Heat Pad🔥 Heat pad /Hand warmer/Hot pack/Warm pack /winter gloves/gloves/winter
🔥KOREA Heat Pad🔥 Heat pad /Hand warmer/Hot pack/Warm pack /winter gloves/gloves/winter
Item Q&A
  • Question : Inquiry for the item from 237****Oct 18, 2019

    i need more 10pcs 100g pls put inside ur list.

    Answer : [Re] Inquiry for the item from 237****

    Dear customer,

    The item will be in-stock again on next week.
    Thanks.

  • Question : Inquiry for the item from hh2****Oct 16, 2019

  • Question : Inquiry for the item from ser****Oct 14, 2019

    Any restock?

    Answer : [Re] Inquiry for the item from ser****

    Dear customer,

    For a While, We will not restock this anymore.
    Sorry for not giving an assitance.

  • Question : Inquiry for the item from fac****Oct 14, 2019

    Any restock? Need urgently

    Answer : [Re] Inquiry for the item from fac****

    Dear customer,

    For a While, We will not restock this anymore.
    Sorry for not giving an assitance.

  • Question : Inquiry for the item from hal****Oct 12, 2019

    Hi, is there an expiry on these heat pads?

    Answer : [Re] Inquiry for the item from hal****

    Dear customer,

    Our heat pad expiry date 03-02-2021.
    Thanks.

+View all Notice, FAQ, Q&A >>
COOL Arm Sleeves / arm guard / arm cover / Scarf / Buff / Sunblock / Mask / Sunglass / UV / SG Quick / Promotion
COOL Arm Sleeves / arm guard / arm cover / Scarf / Buff / Sunblock / Mask / Sunglass / UV / SG Quick / Promotion
Item Q&A
  • Question : Inquiry for the item from gca****Oct 16, 2019

  • Question : Inquiry for the item from 234****Sep 11, 2019

    the incontro silicon band is 43cm right? got black colour? or aqua-x got black?

    Answer : [Re] Inquiry for the item from 234****

    Dear customer,

    For a While, We will not restock this incontro silicon band black and aqua-x black color anymore.
    Sorry for not giving an assitance.

    Question : [Re] Inquiry for the item from 234****

    is the length 43cm?

    Answer : [Re] Inquiry for the item from 234****

    Dear customer,

    It's not exactly the right length, but it's about
    Thanks.

  • Question : Inquiry for the item from mag****Sep 11, 2019

    What is recommended for outdoor jogging for daytime?

    Answer : [Re] Inquiry for the item from mag****

    Dear customer,

    We recommend to Aqua-x or UV 3D COOL arm sleeves.
    It's effective UV Block and good material.
    Thanks.

  • Question : Inquiry for the item from tra****Sep 10, 2019

  • Question : Inquiry for the item from arl****Aug 20, 2019

+View all Notice, FAQ, Q&A >>
No Tie Silicone Shoelace / Koollaces / Sneakers / Dress shoes /  SG Quick Delivery / Promotion
No Tie Silicone Shoelace / Koollaces / Sneakers / Dress shoes / SG Quick Delivery / Promotion
Item Q&A
  • Question : Inquiry for the item from ser****Oct 09, 2019

    Does koollace have stock for yellow colour???

    Answer : [Re] Inquiry for the item from ser****

    Dear customer,

    For a While, We will not restock this yellow colour anymore.
    Sorry for not giving an assitance.

    Question : [Re] Inquiry for the item from ser****

    I see. Yellow is so nice. My normal lace are bright yellow. Now only can use the orange to replace temporary

    Answer : [Re] Inquiry for the item from ser****

    Dear customer.

    We are shipping from Singapore Qoo10 Storage Center.

    This case, We send Singpost Normal AIRMAIL.
    - Singpost Normal AIRMAIL : 6 ~ 7 business days.(shipping comes without tracking number.)
    ( Sometimes It's long delay time : 6~ 21 business days) - national holiday etc.)
    Singpost Normal AIRMAIL Case, Please check your MAIL-BOX.
    Please wait some days.

    - QX Quick - 1 Day Delivery.(You can choice receive date and time)
    - QXPRESS AIRMAIL : 2~4 business days (shipping comes with tracking number.)

    Thanks.

  • Question : Inquiry related delivery from zac****Jun 26, 2019

    My order is 297983563.

    Haven't ship out?

    Answer : [Re] Inquiry related delivery from zac****

    Dear customer,

    I sincerely apologize for the inconvenience.
    It's very rare, but we've got a problem and we've given you a refund.
    i'm really sorry about this.

  • Question : Inquiry for the item from fel****Jun 18, 2019

    Hi can adults use too?

    Answer : [Re] Inquiry for the item from fel****

    Dear customer,

    Of course, All ages are available.
    Thanks.

  • Question : Inquiry for the item from ath****May 27, 2019

    Per order is come per pair of shoe or per shoe?

    Answer : [Re] Inquiry for the item from ath****

    Dear customer,

    Our all shoelace 1pair(left,right) 2ea.
    Thanks.

  • Question : Inquiry for the item from and****May 20, 2019

    Hi, it comes in 16 size pcs? Can any one dimension length be used only for one pair of sneaker / running shoe?

    Answer : [Re] Inquiry for the item from and****

    Dear customer,

    You can use sneaker / running shoe.
    Also, you can receive left(8pcs) and right(8pcs) total 16pcs.
    Thanks.

    Question : [Re] Inquiry for the item from and****

    hi, that means you will provide 16 pcs of all the length dimensions each?

    Answer : [Re] Inquiry for the item from and****

    Dear customer,

    16 pcs of each different length dimensions each.
    Please check item detail page.
    Thanks.

+View all Notice, FAQ, Q&A >>
ID Card / Leather Card Wallet / Card Holder / Lanyard / Wallet / Local Fast Delivery / Korea Hit Item / Promotion
ID Card / Leather Card Wallet / Card Holder / Lanyard / Wallet / Local Fast Delivery / Korea Hit Item / Promotion
Item Q&A
  • Question : Inquiry for the item from Jia****Oct 04, 2019

    when will restock KB0002 blue?

    thanks

    Answer : [Re] Inquiry for the item from Jia****

    Dear customer,

    For a While, We will not restock this KB0002 blue anymore.
    Sorry for not giving an assitance.

  • Question : Inquiry for the item from ko.****Aug 10, 2019

    Hi, is NT001 luggage tag big enough to put a card of the size and thickness of a credit card?

    Answer : [Re] Inquiry for the item from ko.****

    Dear customer,

    Credit card cannot be put in.
    Thanks.

  • Question : Inquiry for the item from teo****Jun 29, 2019

  • Question : Inquiry for the item from ziy****Jun 18, 2019

    Can i ask about ID card holder with coin wallet if can get cheaper rate. I want to buy about 120 to 130 pcs. My budget is only $4 per piece. Can recommend me within my budget with the specification as mentioned. My hp no: +65 91074445

    Answer : [Re] Inquiry for the item from ziy****

    Dear customer,

    You have to choose from the products currently on sale.
    I don't think it's going to be easy to get the price.
    I sincerely apologize for the inconvenience
    Thanks.

    Question : [Re] Inquiry for the item from ziy****

    Noted thanks

    Answer : [Re] Inquiry for the item from ziy****

    Dear customer,

    Have a nice day:)

  • Question : Inquiry for the item from w3n****Jun 20, 2019

    For SS605 is there an option for dark brown? also is there a restock for navy anytime soon?

    Answer : [Re] Inquiry for the item from w3n****

    Dear customer,

    For a While, We will not restock this navy and dark brown anymore.
    Sorry for not giving an assitance.

+View all Notice, FAQ, Q&A >>
1Pair Waterproof Outdoor Hiking Walking / Crampons / Snow Legging Gaiters / Eisen
1Pair Waterproof Outdoor Hiking Walking / Crampons / Snow Legging Gaiters / Eisen
Item Q&A
  • Question : Inquiry for the item from jef****Sep 29, 2019

    Hi.. the snow legging gaiters.. is it standard size? What is the circumference for the top & bottom ? Length of the gaiter

    Answer : [Re] Inquiry for the item from jef****

    Dear customer,

    Our gaiters is it standard adult(man,women) size.
    Also. You can check item size detail page.
    Please check it.
    Thanks.

  • Question : Inquiry for the item from pei****Aug 10, 2019

    Hi~ there are so many different crampons. Which one most effective for snow hiking?? Thanks.

    Answer : [Re] Inquiry for the item from pei****

    Dear customer,

    We recommend to Simple walker crampons or Magic spike crampons.
    Because, It's easy put on shoes and strong spike.
    Thanks.

  • Question : Inquiry for the item from Ten****Aug 05, 2019

    Hi seller, can these shoe grips use for hiking instead of Ice?

    Answer : [Re] Inquiry for the item from Ten****

    Dear customer,

    Our crampons product is for slice snow or snow hiking.
    We recommend to simple walker eisen for common hiking
    Thanks.

  • Question : Inquiry related delivery from ini****Jan 02, 2019

    Hi! If I were to order today can I receive the items within 2 days? Which shipping option should I pick?
    Thanks!

    Answer : [Re] Inquiry related delivery from ini****

    Dear customer,

    This item shipping from korea.
    So, Please buy below link.
    It's our local items.

    https://www.qoo10.sg/g/401412542

    https://www.qoo10.sg/item/NOVA-KOREA-LOCAL-DELIVERY-%EF%B8%8F-WINTER-EASY-NON-SLIP-CRAMPONS-ICE-SNOW-BOOTS/401412542
    You can only fast receive QX QUICK Type.
    - QX Quick - 1 Day Delivery.(You can choice receive date and time)
    - QXPRESS AIRMAIL : 3~4 business days (shipping comes with tracking number.)
    You can check tracking no. myqoo10 page.

    Thanks.

  • Question : Inquiry related delivery from for****Nov 04, 2018

+View all Notice, FAQ, Q&A >>
Tourmaline Far Infrared Ray Heat Health Knee Brace Support Strap Pain Relief
Tourmaline Far Infrared Ray Heat Health Knee Brace Support Strap Pain Relief
Item Q&A
  • Question : Inquiry for the item from vt3****Sep 25, 2019

  • Question : Length of the upper and lower wrap circumferenceApr 17, 2016

    Hi Seller
    I bought the back support wrap and find it a very effective product. Now will want to buy the knee support, but can I know the length of the upper and lower wrap circumference in cm?

    Answer : [Re] Length of the upper and lower wrap circumference

    Dear customer,

    You can adjust Belt length.(Free size)
    Also, you can check size info item detail page.
    Thanks

  • Question : Length of the upper and lower wrap circumferenceApr 17, 2016

    Hi Seller
    I bought the back support wrap and find it a very effective product. Now will want to buy the knee support, but can I know the length of the upper and lower wrap circumference in cm?

    Answer : [Re] Length of the upper and lower wrap circumference

    Dear customer,

    You can adjust Belt length.(Free size)
    Also, you can check size info item detail page.
    Thanks

[LOCAL DELIVERY] Korean Fashion Black Mask⭐Celebrities Airport Fashion/Anti-Haze/PM 2.5/ Promotion
[LOCAL DELIVERY] Korean Fashion Black Mask⭐Celebrities Airport Fashion/Anti-Haze/PM 2.5/ Promotion
Item Q&A
  • Question : Inquiry for the item from jas****Sep 15, 2019

    Dear seller,

    Is there another layer inside the mask for KFM01 to prevent dust from entering or is this just a fashion mask?

    Answer : [Re] Inquiry for the item from jas****

    Dear customer,

    This just a fashion mask.
    Thanks.

  • Question : Inquiry for the item from kit****Jul 11, 2019

    Item made in China or Korea?

    Answer : [Re] Inquiry for the item from kit****

    Dear customer,

    It's KDM01 made in korea and KFM02 made in china(oem).
    Thanks.

  • Question : Inquiry related delivery from Che****Jul 07, 2019

    Hi. If I'm buying now.. can I self collect it from you? As i need it urgently because i will be going overseas this Thursday. Thank you

    Answer : [Re] Inquiry related delivery from Che****

    Dear customer,

    I sincerely apologize for the inconvenience.
    We can't self collect service.
    Please understand this.
    Thanks.

  • Question : Inquiry for the item from ron****May 21, 2019

    Hi Seller,

    Please advise:

    a) KFM01 is the bigger size of the two version?
    b) Hand wash with liquid detergent only?

    Thanks!

    Answer : [Re] Inquiry for the item from ron****

    Dear customer,

    KFM01 is It's a little bigger than KFM02.
    Please check Wearing picture.
    This item hand wash liquid detergent only.
    Thanks.

  • Question : Inquiry for the item from cin****May 12, 2019

    Hi seller

    May I know what is the difference between 01 and 02

    Answer : [Re] Inquiry for the item from cin****

    Dear customer,

    It's different material and design style.
    You can check item detail page.
    Thanks.

+View all Notice, FAQ, Q&A >>
[KOREA Hit ! ] UV Cooling Arm Sleeves/ Hand cover/ arm guard/ arm cover/ Scarf/ Buff/ Sunblock/1Pair
[KOREA Hit ! ] UV Cooling Arm Sleeves/ Hand cover/ arm guard/ arm cover/ Scarf/ Buff/ Sunblock/1Pair
Item Q&A
  • Question : Inquiry for the item from 240****Aug 27, 2019

    What is the length of UV Hand Cover? Thanks

    Answer : [Re] Inquiry for the item from 240****

    Dear customer,

    I can't check it now.
    Please check the picture.
    Thanks.

  • Question : Inquiry related delivery from hh2****Jun 28, 2019

    Hi, i ordered your product on the 26june. May i know when is the soonest i will receive my items. Thanks.

    Answer : [Re] Inquiry related delivery from hh2****

    Dear customer,

    I sincerely apologize for the inconvenience
    i send items.
    Qxpress : 3~4 business days (shipping comes with tracking number.)
    Please wait some days.
    Thanks.

  • Question : Inquiry related delivery from Bre****Mar 05, 2019

    Hi,

    Have sent my order on 28 February and it shows that it has been shipped out but till date there are still no status available to track my parcel.

    It has been 5 days yet still still items is in transit to dispatch centre.

    Kindly update please.

    Answer : [Re] Inquiry related delivery from Bre****

    Dear customer,

    I sincerely apologize for the inconvenience.
    There was a slight delay in delivery.
    You can check trackin no.
    Also, You can soon receive items.
    Please wait some days.
    Thanks.

  • Question : UV HAND COVER 3D colorsJul 28, 2018

    are you restocking the white or pink soon?

    Answer : [Re] UV HAND COVER 3D colors

    Dear customer,

    You can buy our shop.
    Please check below link.

    https://www.qoo10.sg/g/419315859

    https://www.qoo10.sg/item/NOVA-KOREA-KOREA-HIT-SG-DELIVERY-COOLING-ARM-SLEEVES-ARM-GUARD-ARM-COVER/419315859?&sellerview=on

    Thanks.

  • Question : UV HAND COVERFeb 27, 2018

    Dear Seller,

    Which would you recommend for the uv protection. Need to under tghe sun for 3 hours
    Pls advise

    Answer : [Re] UV HAND COVER

    Dear customer,

    We recommend to UV 3D COOL SPORTS or UV HAND COVER 3D series.
    Please check item detail page.
    Thanks.

    Question : [Re] UV HAND COVER

    Dear Seller,

    Thanks for your prompt reply. will purchase

    Answer : [Re] UV HAND COVER

    Dear customer,

    Have a nice day:)

+View all Notice, FAQ, Q&A >>
Winter Easy Non-slip Crampons Ice Snow boots / climbing irons / ICE Snow Crampons / Cleats Gaiter
Winter Easy Non-slip Crampons Ice Snow boots / climbing irons / ICE Snow Crampons / Cleats Gaiter
Item Q&A
  • Question : Inquiry for the item from jea****Aug 25, 2019

    Are your gaiters free size and are they long or short?

    Answer : [Re] Inquiry for the item from jea****

    Dear customer,

    Our all gaiter free size and unisex.
    For a While, We will not restock this grey or black gaiter anymore.
    Sorry for not giving an assitance.

  • Question : Inquiry for the item from jea****Aug 25, 2019

    Do you have the grey or black gaiter? When will stock come in please?

    Answer : [Re] Inquiry for the item from jea****

    Dear customer,

    For a While, We will not restock this grey or black gaiter anymore.
    Sorry for not giving an assitance.

  • Question : Inquiry for the item from dan****Jun 30, 2019

    Hi seller,
    Can you check and tell me the correct sizes of crampon “simple walker” for:-
    1. US7 or EU38 Columbia hiking shoes
    2. US10 or EU44 Timberland hiking shoes
    3. US8.5 or EU42 Timberland hiking shoes
    Thanks

    Answer : [Re] Inquiry for the item from dan****

    Dear customer,

    1. US7 or EU38 Columbia hiking shoes -> Simple walker M size.
    2. US10 or EU44 Timberland hiking shoes -> Simple walker L size.
    3. US8.5 or EU42 Timberland hiking shoes -> Simple walker L size.

    Thanks.

  • Question : Inquiry for the item from pep****May 27, 2019

    for Gaiter, it comes with pair if i order 1ea?

    Answer : [Re] Inquiry for the item from pep****

    Dear customer,

    Our all gaiter 1pair(left, right) 2ea
    Thanks.

  • Question : Inquiry for the item from win****Mar 27, 2019

+View all Notice, FAQ, Q&A >>
[GMAX]★Made in Korea★Winter Power Quilting Glove/Check Touch Screen Gloves/Warm Gloves/Men Gloves
[GMAX]★Made in Korea★Winter Power Quilting Glove/Check Touch Screen Gloves/Warm Gloves/Men Gloves
Item Q&A
  • Question : Inquiry for the item from 244****Aug 05, 2019

    Hi, can i check with you will there be any restock for winter dewspo, red colour in size m and l?

    Answer : [Re] Inquiry for the item from 244****

    Dear customer,

    red colour only have S size.
    There is only one size from the beginning.
    Thanks.

  • Question : Inquiry for the item from ron****May 23, 2019

  • Question : Inquiry for the item from agy****Dec 15, 2018

    Any more stock for power stretch check?

    Answer : [Re] Inquiry for the item from agy****

    Dear customer,

    For a While, We will not restock this power stretch check anymore.
    Sorry for not giving an assitance.

  • Question : GMax Winter Power Quilting Glove Touchscreen gloveNov 11, 2018

    Dear seller, i saw some review on the GMax winter power quilting glove that you have only S size. what is your current size ex stock for adult hand to be put on in Japan - Hokkaido in Dec 2018 which is below 10 degree ? Appreciate your reply soon. Thanks alot. (Ms Teen)

    Answer : [Re] GMax Winter Power Quilting Glove Touchscreen glove

    Dear Customer,

    Power quilting gloves S size is correct.
    It only fits a small hand.

    You can buy below link.

    https://www.qoo10.sg/item/NOVA-KOREA-GMAX-MADE-IN-KOREA-WINTER-POWER-QUILTING-GLOVE-CHECK-TOUCH-SCREEN/420981008



    These gloves are suitable for 0 to minus 5 degrees Celsius.
    If you have plan to us them in ski resort, we'd like to recommend the duspo gloves because it has undet minus 5 degrees in ski resort.
    We recommend to duspo gloves under 5~15 degrees.
    The Diana and Monica and Duspo waterproof glove have water proof function of daily life for skiing etc.
    The other gloves have not waterproof function.
    It would be helpful to you.

    Thanks,

  • Question : Power stretch quilting gloveDec 09, 2017

    Hi,

    My hand to finger length is around 18-19cm. When do you have power quilting glove (black and M for men)?

    Answer : [Re] Power stretch quilting glove

    Dear customer,

    I think not fit quilting s~m gloves.
    It's quilting gloves small size for man,women.
    We recommend to small finger man or small finger women size.
    Please check item detail page.
    Thanks.

+View all Notice, FAQ, Q&A >>
Winter Easy Non-slip Crampons Ice Snow boots / climbing irons / ICE Snow / Eisen / Cleats Gaiter
Winter Easy Non-slip Crampons Ice Snow boots / climbing irons / ICE Snow / Eisen / Cleats Gaiter
Item Q&A
  • Question : Inquiry for the item from sky****Jul 02, 2019

    Hi Supplier,

    Going Japan this Mid Dec, I need to prepare for elderly mother who doesn't like to wear Winter Boots, which foot length about 230mm. May i know which is more suitable? Thank you

    Answer : [Re] Inquiry for the item from sky****

    Dear customer,

    We recommend to Magic spiker adult crampons.
    Thanks.

UV Hand Cover / 1pair Cooling Sport Skins Arm Sleeves Sun Protective UV Cover Golf / cool arm sleeve
UV Hand Cover / 1pair Cooling Sport Skins Arm Sleeves Sun Protective UV Cover Golf / cool arm sleeve
Item Q&A
  • Question : Inquiry for the item from yob****Jun 14, 2019

    Please provide the dimension.

    Answer : [Re] Inquiry for the item from yob****

    Dear customer,

    You can check each item dimension each item detail page.
    Thanks.

  • Question : WhiteJul 01, 2018

    Dear Seller,

    Any stock for UV hand cover for white?

    Answer : [Re] White

    Dear customer,

    You can buy UV hand cover for white below link.

    https://www.qoo10.sg/g/419315859

    https://www.qoo10.sg/item/NOVA-KOREA-KOREA-HIT-SG-DELIVERY-COOLING-ARM-SLEEVES-ARM-GUARD-ARM-COVER/419315859

    Thanks.

Winter Easy Non-slip Crampons Ice Snow boots / climbing irons / ICE Snow  / Eisen / Cleats Gaiter
Winter Easy Non-slip Crampons Ice Snow boots / climbing irons / ICE Snow / Eisen / Cleats Gaiter
Item Q&A
  • Question : Inquiry related delivery from ell****Mar 09, 2019

  • Question : Easiest and fastestJan 27, 2018

    1)Simple walk eisen
    2)Easy Urban crampon
    3)Magic spike
    Looking at this 3 models

    1)Please advise what size can fit for Men sport shoes US9/UK 8.5/27cm?
    2) please advise which model is easiest and fastest to put on and remove ?
    'Thank you

    Answer : [Re] Easiest and fastest

    Dear customer,

    We highly recommend to Magice spiker Adult crampons.
    It's fast put on and remove and strong spiker(useful slice ice and snow road)
    Thanks.

    Question : [Re] Easiest and fastest

    No stock for adult magic spiker?

    Answer : [Re] Easiest and fastest

    No stock for adult magic spiker?

    Question : [Re] Easiest and fastest

    Dear customer,

    We have stock adult magic spiker.
    Please check below link.

    https://www.qoo10.sg/g/508006842

    https://www.qoo10.sg/GMKT.INC/goods/goods.aspx?goodscode=508006842

    Thanks.

    Answer : [Re] Easiest and fastest

    What is the difference between magic spiker and urban easy crampons? Are they both made in korea? which one is fastest and easiest to put on?

    Question : [Re] Easiest and fastest

    They both look alike? Can they fit men track shoesUS9/Uk8.5/27cm/Eu42.5?

    Answer : [Re] Easiest and fastest

    Dear customer,

    Two eisen made in korea,
    It's different material and shape and strength.
    Magic spiker more than good.
    You can fit this Crampons.
    Thanks.

  • Question : Inquiry related delivery from toh****Nov 24, 2017

  • Question : Delivery timeNov 14, 2017

  • Question : Inquiry for the item from jul****Nov 10, 2017

    Hi, can you advise size of simple walker eisen for shoe size of:
    a) 23cm (ladies)
    B) 25.5cm (men).
    Thank you.

    Answer : [Re] Inquiry for the item from jul****

    Dear customer,

    We recommend to 23cm (ladies) For M size, 25.5cm (men). for L size.
    Thanks.

★ Face sun shade UV protection ★ Hand arm Sleeves Sunblock / Half glove / SunShade Cap Hat
★ Face sun shade UV protection ★ Hand arm Sleeves Sunblock / Half glove / SunShade Cap Hat
Item Q&A
  • Question : Inquiry for the item from Kel****Feb 18, 2019

    Hi, can the zipper for the sunshade be unzipped?

    Answer : [Re] Inquiry for the item from Kel****

    Dear customer,

    You can zipper or unzipped.
    You can do as you like.
    Please check item detail page.
    It's

  • Question : SCC 54 cowboy hatSep 05, 2018

    May I know the size of the cowboy hat SCC 54? Thanks

    Answer : [Re] SCC 54 cowboy hat

    Dear customer,

    I attach file.
    Please check it.
    Thanks.

  • Question : SCC 54Aug 06, 2018

  • Question : urgentMar 03, 2018

  • Question : Inquiry related delivery from Haz****Dec 25, 2017

+View all Notice, FAQ, Q&A >>
★Back Pain Waist Back Support★ Tourmaline Magnetic waist back support Fever support Belt
★Back Pain Waist Back Support★ Tourmaline Magnetic waist back support Fever support Belt
Item Q&A
  • Question : Inquiry for the item from 240****Nov 21, 2018

    How many magnet strips are there in the waist belt? Is it good for constipation? Thanks.

    Answer : [Re] Inquiry for the item from 240****

    Dear customer,

    The waist protection role is the most important.
    There are several magnets.
    Please check item detail page.
    Thanks.

  • Question : Inquiry for the item from joa****May 21, 2018

    Do I need to put wet towel before wrapping the belt on my waist?

    Answer : [Re] Inquiry for the item from joa****

    Dear customer,

    No problem.
    You can use this way.
    Thanks.

    Question : [Re] Inquiry for the item from joa****

    Hi. So is it advisable to put wet towel first or without wet towel also can?

    Answer : [Re] Inquiry for the item from joa****

    Dear customer,

    We recommend to put without wet towel.
    Because, You can effective use Tourmaline Magnetic.
    Thanks.

  • Question : NECK BELT.Aug 19, 2017

    HI, I WOULD LIKE TO ORDER A FEW NECK BELTS , PLS WHEN WILL THE STOCK BE HERE AGAIN? ASAP? TKS

    Answer : [Re] NECK BELT.

    Dear customer,

    For a While, We will not restock this NECK BELTS anymore.
    Sorry for not giving an assitance.

  • Question : Waist supports can be washed?Jun 10, 2016

    Hi, can we wash the waist support?

    Answer : [Re] Waist supports can be washed?

    Dear customer,

    It's just wash clean water and dry sunshie.
    Thanks.

  • Question : No self heatingApr 10, 2016

    the item is smell. No self heating function. Not like what is written. Felt cheated.

    Answer : [Re] No self heating

    Dear customer,

    i'm very sorry about your inconvenience.
    We recommend to use water spray after use it.
    Please check item detail page.

    Question : [Re] No self heating

    I have not used it and it's smelly.
    After trying. It does not have any heating

    Answer : [Re] No self heating

    Dear customer,

    i'm very sorry about your inconvenience.
    you don't need to send the product.
    your payment will fully refund.
    i apologize your inconvenience.

+View all Notice, FAQ, Q&A >>
Anion Tourmaline belt Tourmaline Waist guard Health belts Balance Body hot Waist Belt Tourmaline
Anion Tourmaline belt Tourmaline Waist guard Health belts Balance Body hot Waist Belt Tourmaline
Item Q&A
  • Question : Inquiry for the item from 240****Nov 19, 2018

    Is the waist belt good for digestive system, can improve constipation? Thanks.

    Answer : [Re] Inquiry for the item from 240****

    Dear customer,

    We recommend to Protection function.
    I don't recommend it.
    Thanks.
    Thanks.

[GMAX] Made in Korea Half Round Outdoor Sports Glove / Bicycle Hiking fishing Climbing / Fingerless Gloves
[GMAX] Made in Korea Half Round Outdoor Sports Glove / Bicycle Hiking fishing Climbing / Fingerless Gloves
Item Q&A
  • Question : priceSep 05, 2018

    S$6.8 for one side or a pair?

    thanks.

    Answer : [Re] price

    Dear customer,

    It's a pair gloves.
    Thanks.

Winter Power Quilting Glove ★Korea Hit★Check Touch Screen Gloves/ Winter gloves / Outdoor glove/Hiking Camping Sports Fashion style gloves Climbing/Bike/Bicycle/Cycling
Winter Power Quilting Glove ★Korea Hit★Check Touch Screen Gloves/ Winter gloves / Outdoor glove/Hiking Camping Sports Fashion style gloves Climbing/Bike/Bicycle/Cycling
Item Q&A
  • Question : Inquiry for the item from l_j****Aug 30, 2018

    Hi, can it be used for below 15 degrees countries?

    Answer : [Re] Inquiry for the item from l_j****

    Dear Customer,

    These gloves are suitable for 0 to minus 5 degrees Celsius.
    If you have plan to us them in ski resort, we'd like to recommend the duspo gloves because it has undet minus 5 degrees in ski resort.
    We recommend to duspo gloves and Neoprene glove under 5~15 degrees.
    The Diana and Monica and Duspo waterproof glove have water proof function of daily life for skiing etc.
    The other gloves have not waterproof function.
    Small women gloves are the best Power Stretch Quilting Glove Black S~M (Women/Men) almost S size not have waterproof function.
    It would be helpful to you.

    Thanks,

[KOREA HIT!!] Beanie/Neck Warmer/Bicycle Multi Purpose Use Neck Warmer BUFF SCARF Snood Head bandana neckwarmer cap /Cycling Sport WINTER OUTDOOR /ARM SLEEVES
[KOREA HIT!!] Beanie/Neck Warmer/Bicycle Multi Purpose Use Neck Warmer BUFF SCARF Snood Head bandana neckwarmer cap /Cycling Sport WINTER OUTDOOR /ARM SLEEVES
Item Q&A
  • Question : Inquiry related delivery from sag****Nov 16, 2017

    hi seller, will i able to reveived d item on 23 Nov (Thursday), if i order today (16 Nov thursday)?

    Answer : [Re] Inquiry related delivery from sag****

    Dear customer.

    You can receive before 23 Nov.
    We are shipping from South korea.
    Actually items are dispatched from Korea directly.
    This case, We send QXPRESS AIRMAIL.
    Sometimes little more delay shipping time.
    - Qxpress : 3~4 business days (shipping comes with tracking number.)
    Please wait some days.

    Thanks.

    Question : [Re] Inquiry related delivery from sag****

    Thank you seller. Ordered.

    Answer : [Re] Inquiry related delivery from sag****

    Dear customer,

    Have a nice day!!

  • Question : Neck WarmerNov 11, 2017

    Going in Harbin Dec which type is suitable for -20?
    thanks

    Answer : [Re] Neck Warmer

    Dear customer,

    We recommend to this item -10 degres under.
    So, We recommend to use both polo inner wear.
    Thanks.

  • Question : Inquiry for the item from fox****Sep 23, 2017

    May i know what material is this neck warmer made of, thanks

    Answer : [Re] Inquiry for the item from fox****

    Dear customer,

    You can found each item detail page.
    It's matterial spandex and polyster.
    Please check it.
    Thanks.

  • Question : Inquiry for the item from hon****Sep 16, 2017

    There is no measurements provided. Should I buy kids or adults size for my teenager age 14?

    Answer : [Re] Inquiry for the item from hon****

    Dear customer,

    We recommend to adult size.
    Please compare adult image, kid image.
    Thanks.

  • Question : When will there be stock for neck warmer Type B?Sep 10, 2017

+View all Notice, FAQ, Q&A >>
[MADE IN KOREA] Nose Up Lifting/NOSE SECRET/Plastic Surgery Effects/koppong/nose Braces
[MADE IN KOREA] Nose Up Lifting/NOSE SECRET/Plastic Surgery Effects/koppong/nose Braces
Item Q&A
  • Question : Inquiry for the item from mon****Nov 11, 2017

    Hi Seller
    Do you have an option to choose size? Can I order size M only?

    Answer : [Re] Inquiry for the item from mon****

    Dear customer,
    We sell all in one set items.
    So, You can easy choice size.
    Please check item detail page.
    Thanks.

  • Question : Combine shippingNov 16, 2015

    Hi,
    I am buying NOSE SECRET (1 set) & NOSK nose filter (2 set).

    Could shipping be combined so that I pay only 1 shipping fee.
    If yes, please tell me how to do so.


    Hear from you soon as I want to buy as soon as possible.


    Regards

    Answer : [Re] Combine shipping

    Dear customer,

    Item shipping cost depend on each item weight.
    Because, Actually items are dispatched from Korea directly.
    Qxpress airmail Check item weight and increase each shipping cost.
    Please understanding. Other korea seller same.
    Thanks.

UV Protection Men Women Sunblock / Arm Sleeves / UV Protection /SunShade /Sports accessories/ fishing block UV Protection cap attached hat/Sun cap/Sun visor
UV Protection Men Women Sunblock / Arm Sleeves / UV Protection /SunShade /Sports accessories/ fishing block UV Protection cap attached hat/Sun cap/Sun visor
Item Q&A
  • Question : Inquiry related delivery from mul****Aug 20, 2017

    Hi, can I deliver to my hotel in Korea instead?

    Answer : [Re] Inquiry related delivery from mul****

    Dear customer,

    I sincerely apologize for the inconvenience
    We can't send hotel in Korea.
    Thanks.

  • Question : Haven't received the itemNov 17, 2016

    Hi,

    I did not receive the item.
    Please check for it.

    Answer : [Re] Haven't received the item

    Dear customer,

    We check receive items.
    I attach file.
    Please check sign

    Question : [Re] Haven't received the item

    This is only arm protectors
    Not sun shade !
    I did not receive sun shade!

    Answer : [Re] Haven't received the item

    Dear customer,

    I sincerely apologize for the inconvenience
    We already quickly send items.
    You can tracking no.
    I'm really sorry late shipping and our misstake.
    TRACKING NO
    (QXPRESS : KRSG3944879)