Q&A board

Q & A Lists
Item Question & Answer
❤Heat Pad/Hand heat pad/ Feet heat pad/ 1 bundle=10 Pcs/Body Warmer/Hot Pack/Winter
❤Heat Pad/Hand heat pad/ Feet heat pad/ 1 bundle=10 Pcs/Body Warmer/Hot Pack/Winter
Item Q&A
  • Question : Inquiry related delivery from nod****May 13, 2019

    Hi how can I arrange shipment. I clicked wrongly.
    Thanks

    Answer : [Re] Inquiry related delivery from nod****

    Dear customer
    You can cancel this order and re-order.
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry related delivery from duo****May 01, 2019

  • Question : Inquiry for the item from est****Mar 19, 2019

    Hi, what is latest batch of manufacturing date for all the heat pad? As i need to buy for year end trip. Tks

    Answer : [Re] Inquiry for the item from est****

    Dear customer
    DOM
    Body heat pad(Korean): 21th Nov 2018
    Body heat pad(Japanese): 1th Dec 2018
    Feet heat pad: 16th Nov 2018
    Hand heat pad: 1th Nov 2018
    Validity for 3 years
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry for the item from 241****Mar 19, 2019

    Hi,
    For the Hand Heat Pad (export to Japan).
    Do we need the egg device?
    As on the packaging it is stated to be use with the egg device to avoid getting burn.

    Answer : [Re] Inquiry for the item from 241****

    Dear customer
    The average temperature for the hand warmer is around 40 celsius degree, you can't get burned.
    The egg shell device is used for keeping clean.
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry related delivery from 237****Mar 17, 2019

    How fast can i receive my items if i choose qexpress or normal shipping

    Answer : [Re] Inquiry related delivery from 237****

    Dear customer
    Average delivery time
    Qxpress:2-5 working days
    Singpost Normal Mail:2-20 working days
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

+View all Notice, FAQ, Q&A >>
★From Japan★ 24K Golden Pulse Beauty T-Bar/Facial massage stick/Face Roller
★From Japan★ 24K Golden Pulse Beauty T-Bar/Facial massage stick/Face Roller
Item Q&A
3 Dial TSA Locks/4 Dial TSA Lock/3 Dial Non TSA Lock/4 Dial Non TSA Lock/Travel Lock
3 Dial TSA Locks/4 Dial TSA Lock/3 Dial Non TSA Lock/4 Dial Non TSA Lock/Travel Lock
Item Q&A
  • Question : Inquiry for the item from spi****May 01, 2019

    Can self collect? If yes, how?

    Answer : [Re] Inquiry for the item from spi****

    Dear customer
    Sorry for the late reply!
    Opening Hours:
    11:30am-8:30pm(Mon-Fri)
    11:00am-9:00pm(Sat&Sun&PH)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

Leggings♥Ladies Leggings/Compression Slimming Socks/Winter Leggings/stretchy/레 깅 스
Leggings♥Ladies Leggings/Compression Slimming Socks/Winter Leggings/stretchy/레 깅 스
Item Q&A
  • Question : Inquiry for the item from Wen****Apr 17, 2019

    Hi Seller, may i know regular legging is it suitable for 10-0 degree? what the length as i'm 168cm high.

    Answer : [Re] Inquiry for the item from Wen****

    Dear customer
    Suitable for 10-20 degree, for 10-0, you should choose the thick one. stretchable material for height 155-170 cm 45-70 kg.
    Opening Hours
    11:30am-8:30pm(Mon-Fri)
    11:00am-9:00pm(Sat&Sun&PH)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

    Question : [Re] Inquiry for the item from Wen****

    Hi seller, may I know which one is the stretchable material? is it "High Waisted Extra Long"?

    Answer : [Re] Inquiry for the item from Wen****

    Dear customer
    Yes.
    Opening Hours
    11:30am-8:30pm(Mon-Fri)
    11:00am-9:00pm(Sat&Sun&PH)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

    Question : [Re] Inquiry for the item from Wen****

    unable to purchase online for stretchable material legging need to visit showroom?

    Answer : [Re] Inquiry for the item from Wen****

    On Qpost : Dear customer
    You can choose shipping or self-collect(Depends on you)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108) If you still have question,Please call 65383608. Thank you for shopping with OE2

  • Question : Inquiry related delivery from jan****Apr 02, 2019

  • Question : Inquiry related delivery from Ejh****Jan 10, 2019

    Hi, I was about to place my order but I realised I am still being charged for delivery when I chose store pick up. Please advise.

    Answer : [Re] Inquiry related delivery from Ejh****

    Dear customer
    You need to click "Store Pickup" before you add items to your shopping cart.
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

    Question : [Re] Inquiry related delivery from Ejh****

    I've selected store pick up. Tried thrices, removed all items in cart and reselect again. But I'm still being charged for the delivery fee. How should I do this.

    Answer : [Re] Inquiry related delivery from Ejh****

    Empty the items you have selected in your shopping cart and reselect the item you need(Choose "store pickup" before add to your shoping cart).

    Question : [Re] Inquiry related delivery from Ejh****

    If all things fail, is there any chance we can just get a rebate of the delivery fee from you when I go down and pick up my items.

    Answer : [Re] Inquiry related delivery from Ejh****

    Sorry, we can't do that.

  • Question : Inquiry related delivery from nas****Dec 19, 2018

    Why am i still charged $4 when im doing a store pickup? Its supposed to be free

    Answer : [Re] Inquiry related delivery from nas****

    Dear customer
    Before you add the item to the shopping cart, you need to select “store pick up” (firstly, you need to delete the items that your has already added to your cart )
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry for the item from 260****Dec 18, 2018

    Hi, i would like to ask is Knit Leggings suitable for temperature of -10 to 10 degree?

    Answer : [Re] Inquiry for the item from 260****

    Dear customer
    Suitable for 10 and above.
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

    Question : [Re] Inquiry for the item from 260****

    Thanks for the reply, im planning to go down to your store during this weekend. Is the winter leggings still available and can i have the price?

    Answer : [Re] Inquiry for the item from 260****

    Dear customer
    11:30am-8:30pm(Mon-Fri)
    11:00am-9:00pm(Sat&Sun&PH)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

+View all Notice, FAQ, Q&A >>
★Electric Crockery Pot/Clay Cooker/Multi-function Cooker/Soup Porridge Dessert /Slow cooker
★Electric Crockery Pot/Clay Cooker/Multi-function Cooker/Soup Porridge Dessert /Slow cooker
Item Q&A
  • Question : 關於商品her****會員的咨詢。Apr 18, 2019

    給了舊款的說明書,可以給回我新款的嗎?

    Answer : [Re] 關於商品her****會員的咨詢。

    您好,说明书您可以参考Qoo10的网页介绍。

♥Unisex♥ Winter Hat + Neck Warmer/Outdoor Cap/Neck Warmer/Circular Scarf/Windproof/Thermal hat
♥Unisex♥ Winter Hat + Neck Warmer/Outdoor Cap/Neck Warmer/Circular Scarf/Windproof/Thermal hat
Item Q&A
  • Question : Inquiry for the item from en_****Apr 16, 2019

    Hi, will you restock the hat + scarf item (pink color) again?
    Thanks

    Answer : [Re] Inquiry for the item from en_****

    Dear customer
    Noted, we'll restock asap.
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry for the item from 233****Dec 10, 2018

  • Question : Inquiry for the item from the****Sep 16, 2018

Winter Boots♥ Winter Shoes/Unisex Boots/Warm/Anti-slip/Fashion Winter Boots/Sneaker/Winter/Boots
Winter Boots♥ Winter Shoes/Unisex Boots/Warm/Anti-slip/Fashion Winter Boots/Sneaker/Winter/Boots
Item Q&A
  • Question : Inquiry from r3v****Mar 24, 2019

    Hi you guys open today?

    Answer : [Re] Inquiry from r3v****

    Dear customer
    Opening Hours
    11:30am-8:30pm(Mon-Fri)
    11:00am-9:00pm(Sat&Sun&PH)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry related delivery from sab****Mar 13, 2019

    Hi, can go down to the physical store to try the boots? If online delivery take how Long? Store collection how many days? We travelling this Saturday. Thanks

    Answer : [Re] Inquiry related delivery from sab****

    Dear customer
    Yes.
    Opening Hours
    11:30am-8:30pm(Mon-Fri)
    11:00am-9:00pm(Sat&Sun&PH)
    Average delivery time
    Qxpress:2-5 working days
    Singpost Normal Mail:2-20working days
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry for the item from sei****Mar 01, 2019

    Hi, Can I check if you sell winter boots for kids also?

    Answer : [Re] Inquiry for the item from sei****

    Dear customer
    Yes, but only available in our retail store.
    Opening Hours
    11:30am-8:30pm(Mon-Fri)
    11:00am-9:00pm(Sat&Sun&PH)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

    Question : [Re] Inquiry for the item from sei****

    Ok noted. If i buy the adults winter boots in store, is it the same price as qoo10?

    Answer : [Re] Inquiry for the item from sei****

    On Qpost : Sorry, the price are different, but you can try the boots first, and purchase on Qoo10.

  • Question : Inquiry for the item from 260****Feb 15, 2019

    Hi seller,

    I can't find Men's Winter boots in the option list. Only Men's Classic Winter boots and Men's causal winter boots are found in the option list. Has it been removed?

    Answer : [Re] Inquiry for the item from 260****

    Dear customer
    Sorry, the men's boots you mentioned have been sold out.
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry related delivery from noe****Jan 31, 2019

    Hi seller

    Will it be possible to order from qoo10 and go downto your shop to collect and try the size?

    If the size does not fit, will i be able to chabge on the spot?

    Thank you (:

    Answer : [Re] Inquiry related delivery from noe****

    Dear customer
    Can.
    Opening Hours:
    11:30 am- 20:30 pm(Mon-Fri)
    11:00 am- 21:00 pm(Sat & Sun & PH)
    Our Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

+View all Notice, FAQ, Q&A >>
Cashmere wool leg warmer / Leggings / Fashionable Winter Stockings / High Quality Stockings /Wool
Cashmere wool leg warmer / Leggings / Fashionable Winter Stockings / High Quality Stockings /Wool
Item Q&A
  • Question : Inquiry related delivery from cha****Dec 26, 2018

    Do you have stock for long cashmere leg warmer?
    Self cillection

    Answer : [Re] Inquiry related delivery from cha****

    Dear customer
    Yes, we do.
    11:30am-8:30pm(Mon-Fri)
    11:00am-9:00pm(Sat&Sun&PH)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry for the item from 233****Dec 25, 2018

    Hi! For Cashmere wool leg warmer(long), what is the maximum width range of thigh / calf circumference measurement that this leg warmer can fit? Thanks!

    Answer : [Re] Inquiry for the item from 233****

    Dear customer
    Free size.
    11:30am-8:30pm(Mon-Fri)
    11:00am-9:00pm(Sat&Sun&PH)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Difference between Type 3 and 4Nov 02, 2018

    Hi, what is the difference between Type 3 and 4?

    What is the un-stretched measurements of Type 3 & 4?

    Answer : [Re] Difference between Type 3 and 4

    Dear customer
    Regarding the length of the leg warmer, you can call 6538 3608 and our staff will solve your problem.
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Order No. 260185873 - Wrong Size Item - Apply for RefundJun 12, 2018

    To Whom It May Concern:

    As per your instruction in your "Answer" at 17:29 PM Tue 12 Jun 2018 to my inquiry at 16:51 PM, I am writing to seek for a refund. Please arrange for the refund and the item delivered to be collected back by your delivery firm. Please contact me in advance before collection.

    Thank you for your prompt attention and understanding.

    Answer : [Re] Order No. 260185873 - Wrong Size Item - Apply for Refund

    Dear customer
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund > Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

    Opening Hours:11:30am-8:30pm(Mon-Fri)
    11:00am-9:00pm(Sat & Sun & PH)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Cashmere Wool Leg Warmer (Long) - For Order No. 260185873Jun 12, 2018

    The item delivered was not the normal size at 38-32 cm but the 52 to 55 cm "Cashmere Wool Leg Warmer (Long)".
    Please rectify. I will return the delivered item to you on delivery of the actual size ordered. Please rectify & expedite.

    Thank you

    Answer : [Re] Cashmere Wool Leg Warmer (Long) - For Order No. 260185873

    Please excuse the earlier remarks error. The delivered item was the normal size 38 to 42 cm one. The item ordered and requested for was 52 to 55 cm "Cashmere Wool Leg Warmer (Long). Please rectify. I will return the delivered item to you on delivery of the actual size, i.e. 52 to 55 cm size as replacement. Please rectify and expedite. Thank you!

    Question : [Re] Cashmere Wool Leg Warmer (Long) - For Order No. 260185873

    Dear customer
    Sorry for the inconvenience caused. You can apply for a refund.
    52-55cm refers to the stretch size (ie, the maximum stretch length). Sincerely apologize for the misunderstanding caused.
    Opening Hours:11:30am-8:30pm(Mon-Fri)
    11:00am-9:00pm(Sat & Sun & PH)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

+View all Notice, FAQ, Q&A >>
🇸🇬⭐12.12 Sale❄️♥Super Thick Winter Socks/Wool Socks/Unisex Socks/-15℃/Thermal Socks
🇸🇬⭐12.12 Sale❄️♥Super Thick Winter Socks/Wool Socks/Unisex Socks/-15℃/Thermal Socks
Item Q&A
  • Question : Inquiry related return and exchange from ble****Dec 12, 2018

  • Question : Inquiry for the item from esh****Nov 29, 2018

    Hi when are you restocking the baby socks?

    Answer : [Re] Inquiry for the item from esh****

    Dear customer
    Out of stock temporarily.
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry for the item from nat****Nov 28, 2018

    Hi seller,

    Can I com directly to your shop to purchase ?

    Best regards

    Answer : [Re] Inquiry for the item from nat****

    Dear customer
    Can.
    Opening Hours:
    11:30am-8:30pm(Mon-Fri)
    11:00am-9:00pm(Sat&Sun&PH)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry for the item from sml****Nov 03, 2018

    Hi, is it suitable for minus degree? I am looking for not so thick but can withstand coldness as winter boot fur will be too tight if wear too thick socks. Any recommendation?

    Answer : [Re] Inquiry for the item from sml****

    Dear customer
    Men's socks or women's socks?
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry for the item from map****Oct 28, 2018

    Hi can i ask for A men and B women:
    1. Is it free size?
    2. Can i wear them at -10deg ?
    Thank you :)

    Answer : [Re] Inquiry for the item from map****

    Dear customer
    Yes, they are all in freesize, the socks are thick and the insulation is very good.
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

+View all Notice, FAQ, Q&A >>
★NEW★Winter Outdoor Down Jacket/Windproof and Waterproof/Waterproof Jacket/Outdoor Coat/Super Thick
★NEW★Winter Outdoor Down Jacket/Windproof and Waterproof/Waterproof Jacket/Outdoor Coat/Super Thick
Item Q&A
  • Question : Inquiry from 233****Dec 10, 2018

★Cupping Therapy Set/Vacuum Cupping/6 pcs 12 pcs 24pcs/Biomagnetic Chinese Cupping Therapy Cup
★Cupping Therapy Set/Vacuum Cupping/6 pcs 12 pcs 24pcs/Biomagnetic Chinese Cupping Therapy Cup
Item Q&A
  • Question : Inquiry for the item from pin****Dec 02, 2018

    For the 10 cups sets, may I know what is the 2 U shaped cups? What is the difference between the U shaped cups and the normal cups? Please advise. Thanks.

    Answer : [Re] Inquiry for the item from pin****

    Dear customer
    U shaped Cups for joints.
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : 12 Cup SetSep 20, 2018

    Hi,

    Will you have stock coming in for the 12 cup set?

    Thank you

    Answer : [Re] 12 Cup Set

    Dear customer
    We will replenish the stock asap, and send you a message to inform you.
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

🇸🇬♥MEGA SALE♥Anti-slip Ice Traction Cleat/Anti-skid Detachable shoe covers/얼음 발톱
🇸🇬♥MEGA SALE♥Anti-slip Ice Traction Cleat/Anti-skid Detachable shoe covers/얼음 발톱
Item Q&A
  • Question : Inquiry related delivery from shi****Nov 26, 2018

    Hi seller, if I place order now, can I receive my item on Thursday? Else, is self collection available?

    Answer : [Re] Inquiry related delivery from shi****

    Dear customer
    If you need it urgently, you should better choose "Store Pick Up".
    Average Delivery Time:
    Singpost:2-20 working days
    Qxpress:2-5 working days
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry for the item from Boo****Nov 26, 2018

    May I know if type A is in stock now or need to order wait for shipping? Can I just walk in to your shop?

    Answer : [Re] Inquiry for the item from Boo****

    Dear customer
    Yes, we have typeA in stock, and you can choose shipping or self collect.
    Average Delivery Time:
    Singpost:2-20 working days
    Qxpress:2-5 working days
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry for the item from Jef****Nov 12, 2018

    Do you have small size for kids? About 8 years old.

    Answer : [Re] Inquiry for the item from Jef****

    Dear customer
    Yes, we have small size(TypeA).
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

    Question : [Re] Inquiry for the item from Jef****

    Thanks for your reply. I’ll drop by in the weekend :)

    Answer : [Re] Inquiry for the item from Jef****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry for the item from tho****Nov 05, 2018

    Can type b crampons fit winter boots size 42 bought from your shop previously?

    Answer : [Re] Inquiry for the item from tho****

    On Qpost : Dear customer, the stretch of the Type B is very good, if you are not sure, you can choose Type A.Thanks!

    Question : [Re] Inquiry for the item from tho****

    What time is your shop open tomorrow as I like to go and check it out before buying?

    Answer : [Re] Inquiry for the item from tho****

    What size to choose if type A, for the unisex winter boots size 42?

    Question : [Re] Inquiry for the item from tho****

    What size to choose if type A, for the unisex winter boots size 42?

    Answer : [Re] Inquiry for the item from tho****

    Dear customer
    Our sales will be happy to serve you.
    Opening Hours:
    11:30am-8:30pm(Mon-Fri)
    11:00am-9:00pm(Sat&Sun&PH)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry for the item from ed7****Nov 01, 2018

+View all Notice, FAQ, Q&A >>
🇸🇬★MEGA SALE★Long John Set/ Thermal Underwear/ Top + Bottom/ Cotton/ Men and women
🇸🇬★MEGA SALE★Long John Set/ Thermal Underwear/ Top + Bottom/ Cotton/ Men and women
Item Q&A
  • Question : Inquiry from Cal****Nov 18, 2018

    Hi Seller,

    Do you sell thermal wear for men with height 183 CM and weight 100 KG?

    Answer : [Re] Inquiry from Cal****

    Dear customer
    There are other kinds of thermal wear(Various Size) in our retail store. You can try it on before purchase.
    Opening Hours:
    11:30am-8:30pm(Mon-Fri)
    11:00am-9:00pm(Sat&Sun&PH)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry for the item from sml****Oct 28, 2018

    Hi, Is this for minus degree?

    Answer : [Re] Inquiry for the item from sml****

    Dear customer
    This series of thermal underwear is mainly made of cotton fabric and can be worn at minus 5℃ to 10℃.
    If you need thermal underwear with better insulation, we have another series for you to choose from, you can click on the link below to view the details
    https://www.qoo10.sg/item/️WINTER-️LONG-JOHN-THERMAL-WEAR-WINTER-INNER-WEAR-MEN-AND-WOMEN/556678431
    Item Code: 556678431
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Price EnquiryOct 22, 2018

    Hi, are these selling at $10 or $15 for top and bottom set?

    Answer : [Re] Price Enquiry

    Dear customer
    For one set(Top+Bottom=$15.00), $10.00 for top(Only) or bottom(Only)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

Ladies Popular Japan Thermal Socks / Woman Trendy Winter Socks / Female Fashionable Ankle Socks / High Quality Breathable Infra-red thermal fibre
Ladies Popular Japan Thermal Socks / Woman Trendy Winter Socks / Female Fashionable Ankle Socks / High Quality Breathable Infra-red thermal fibre
Item Q&A
  • Question : Inquiry for the item from lgl****Nov 12, 2018

  • Question : Items still have not arrived yetJan 18, 2016

    Hi,

    It has been 10 days since my order (Order No. 160733265 & 160733266; Cart No. 100116521) has been placed / been sent out and I have yet to received them in my letter box. Please assist and look into the matter.

    Your kind assistance is very much appreciated.

    Thank you and Best Regards
    Suzanne
    Mobile: 9669 3238

    Answer : [Re] Items still have not arrived yet

    dear customer, your items was send at 2016/01/08

Stylish and Comfortable Kids Wool Socks / Popular Children Thermal Socks / Trendy Winter Socks / Fashionable Ankle Socks / High Quality Breathable Wool
Stylish and Comfortable Kids Wool Socks / Popular Children Thermal Socks / Trendy Winter Socks / Fashionable Ankle Socks / High Quality Breathable Wool
Item Q&A
  • Question : what is looped terry? 100% wool?Nov 08, 2018

    Hi, the listing says "looped terry"...what does that mean? Does that mean that it's cotton and not wool?
    Are the socks 100% wool?

    Answer : [Re] what is looped terry? 100% wool?

    Dear customer
    Opening Hours:
    Means the sock mouth is very elastic.
    Material:wool & polyester
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : AgeNov 20, 2015

    hi this size is for how old?

    Answer : [Re] Age

    dear customer, that item for 5-7years old kids, thanks

  • Question : -10 degree?Sep 28, 2015

Unisex Wool Knee Warmer / Unisex thermal / Breathable / Popular / Trendy / Fashionable / High Quality / Stylish / Comfortable / Quality Assurance
Unisex Wool Knee Warmer / Unisex thermal / Breathable / Popular / Trendy / Fashionable / High Quality / Stylish / Comfortable / Quality Assurance
Item Q&A
  • Question : How long?Nov 02, 2018

    What is the measurements / how long is this item?

    Answer : [Re] How long?

    Dear customer
    Regarding the length of the leg warmer, you can call 6538 3608 and our staff will solve your problem.
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : [Re] 您好May 13, 2015

    我是广州正欣国际货运的,需要中国-新加坡的请联系我!QQ:1102023713

    Answer : [Re] [Re] 您好

    We will contact you when we need your service. Thanks!

★Korean Best Selling Glass Water Bottle★ / High borosilicate/ Glass Drinking Bottle/ BPA free / Tea
★Korean Best Selling Glass Water Bottle★ / High borosilicate/ Glass Drinking Bottle/ BPA free / Tea
Item Q&A
  • Question : With tea filterSep 12, 2018

    when will there be stock with tea filter

    Answer : [Re] With tea filter

    Dear customer
    We will replenish the stock asap, and send you a message to inform you.
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry for the item from thn****Mar 23, 2018

    Hi I hv attached the picture, pls take a look .

    Answer : [Re] Inquiry for the item from thn****

    Dear customer
    You can come down to our retail store when you available.
    Opening hours:
    11:30am——20:30pm(Mon-Fri)
    11:00am——21:00pm(Sat & Sun & PH )

    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry for the item from Tan****Mar 04, 2018

    Hi,
    Navy blue 550ml with carrier got stock?

    Answer : [Re] Inquiry for the item from Tan****

    Dear customer
    yes.
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Country Of ManufactureMay 23, 2017

    Hi Seller,
    May I know where this product country of manufacture?

    Answer : [Re] Country Of Manufacture

    Dear customer
    This product is designed by Korea company and made in China,products are strictly conplying with the standards.
    store address:PEOPLE'S PARK COMPLEX 1 PARK ROAD#03-57.
    If there is any question please call 65383608
    Thank you for shopping with OE2.

  • Question : Can order carrier only? Just bought bottle with no tea filerMay 16, 2017

    Can order carrier only? Just bought bottle with no tea filer

    Answer : [Re] Can order carrier only? Just bought bottle with no tea filer

    Dear customer
    I'm sorry,we don't have this option.
    If there is any question please call 65383608
    Thank you for shopping with OE2.

    Question : [Re] Can order carrier only? Just bought bottle with no tea filer

    Just that I forgot to choose the carrier I can't buy this? Can come and collect at the shop?

    Answer : [Re] Can order carrier only? Just bought bottle with no tea filer

    Dear customer
    If you need a carrier,you need to pay extra $1 for that.
    This is the Link http://list.qoo10.sg/item/SHIPPING-FEE-TOP-UP/443035655
    you can pick up your carrier in our store after the payment is completed.
    store address:PEOPLE'S PARK COMPLEX 1 PARK ROAD#03-57.
    If there is any question please call 65383608
    Thank you for shopping with OE2.

Winter Earmuff/Unisex Men Women Ear warmers/Ear cover/Fleece
Winter Earmuff/Unisex Men Women Ear warmers/Ear cover/Fleece
Item Q&A
  • Question : Price of the itemSep 09, 2018

    Don't understand why need to add another $2.50 for each item. Why not just advertise as SGD5? really waste time!

    Answer : [Re] Price of the item

    Dear customer
    Sorry for the inconvenience caused.
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Winter earmuffNov 28, 2017

    Hi I would like to purchase a red colour earmuff for my girl 9 years old and navy for my boy 7years old. Which type suitable for kids?

    Answer : [Re] Winter earmuff

    Dear customer
    This is for adults.But we have earmuffs for kids in our retail store.If you are available,i suggest you to make a choose in our store.
    Opening Hour: 11:30am-20:30pm(Mon-Fri)
    11:00am-21:00pm(Sat & Sun & PH)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Winter Earmuff/Unisex Men Women Ear warmers/Ear cover/FleecNov 28, 2017

    Hi Seller,
    Is it fit for kids 7-9 years old as well?

    Thanks.

    Answer : [Re] Winter Earmuff/Unisex Men Women Ear warmers/Ear cover/Fleec

    Dear customer
    This is for adults.But we have earmuffs for kids in our retail store.
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry for the item from wvs****Sep 12, 2017

    Can we buy at the store at the same price?

    Answer : [Re] Inquiry for the item from wvs****

    Dear customer
    You can buy this earmuffs on Qoo10,just choose store pick up,after your purchase have done, you can pick up your items at our store.
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2.

Best Quality Best Price My Bottle Water Bottle 500ml Clear Transparent Drinking Bottle Fruit Bottle
Best Quality Best Price My Bottle Water Bottle 500ml Clear Transparent Drinking Bottle Fruit Bottle
Item Q&A
3W 6W 9W 12W 15W 18W 25W LED Recessed Ceiling Flat Panel Light Down light Round Square
3W 6W 9W 12W 15W 18W 25W LED Recessed Ceiling Flat Panel Light Down light Round Square
Item Q&A
  • Question : Inquiry for the item from ann****May 31, 2018

    Hi, got any PSB cert?

    Answer : [Re] Inquiry for the item from ann****

    Dear customer
    The government requires that Table lamps/standing lamps be required for compulsory certification.Our LED light complies with international regulations and can be used in Singapore.
    Opening Hours:11:30am-8:30pm(Mon-Fri)
    11:00am-9:00pm(Sat & Sun & PH)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : Inquiry for the item from sim****Jan 31, 2018

3W 6W 9W 12W 15W 18W 25W LED Recessed Ceiling Flat Panel Light Down light Round Square
3W 6W 9W 12W 15W 18W 25W LED Recessed Ceiling Flat Panel Light Down light Round Square
Item Q&A
  • Question : Inquiry for the item from hil****May 30, 2018

    looking for 4000k cool white do you have the stock for 6W square panel?

    Answer : [Re] Inquiry for the item from hil****

    Dear customer
    We have,you can come down to our retail store to make a choose.
    Opening Hours:11:30am-8:30pm(Mon-Fri)
    11:00am-9:00pm(Sat & Sun & PH)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

    Question : [Re] Inquiry for the item from hil****

    Thank you very much will be there.

    Answer : [Re] Inquiry for the item from hil****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry for the item from sim****Feb 05, 2018

★NEW★Korea Ladies Winter Knitted Hats/Beanies/Soft and Warm/Inner Fleece/Stylish
★NEW★Korea Ladies Winter Knitted Hats/Beanies/Soft and Warm/Inner Fleece/Stylish
Item Q&A
  • Question : Type D winter capMay 27, 2018

    Hi
    may I know if the entire inner layer of the hat is all lined with fleece? or only on the outer border of the cap? I am interested to order type D but I am unsure of the colour to select from your order list. is the colour in your order list based on the pom pom colour or the cap colour? So if I want to order the lighter shade of pink or dark pink cap which one should I choose?
    If the stock is not available, when will the stock be coming? Thanks

    Answer : [Re] Type D winter cap

    Dear customer
    Yes,is all lined with fleece and the color of type D Is based on the pom pom colour,For more enquires,pls call 65383608.
    Opening Hours:11:30am-8:30pm(Mon-Fri)
    11:00am-9:00pm(Sat & Sun & PH)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : ColorDec 05, 2017

    What do Color do I choose for the attached picture?

    Grey or navy?

    Answer : [Re] Color

    Can I find the same product if I walk in to the shop at people park?

    Question : [Re] Color

    Dear customer
    Grey,of course you can.
    Opening Hours:11:30am-20:30pm(Mon-Fri)
    11:00am-21:00pm(Sat & Sun & PH)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)

Men and women outdoor jacket / raincoat / outdoor coat / winter coat / trench coat / winter jacket / Ski suit / Down Jacket / winter wear / Waterproof / wind proof / outdoor wear / Rainwear
Men and women outdoor jacket / raincoat / outdoor coat / winter coat / trench coat / winter jacket / Ski suit / Down Jacket / winter wear / Waterproof / wind proof / outdoor wear / Rainwear
Item Q&A
  • Question : Inquiry for the item from sha****Feb 21, 2018

    Hi, how do i know what number is for which colour?
    Also, if i am going to a place -12 degrees, with a layer of thermal and wool can this be my 3rd layer?

    Answer : [Re] Inquiry for the item from sha****

    Dear customer
    You can click the link below to see the details,
    https://www.qoo10.sg/item/NEW-WINTER-OUTDOOR-DOWN-JACKET-WINDPROOF-AND-WATERPROOF-WATERPROOF/556361095
    or i suggest you to come down to our retail store to choose,we sell winter wears ranges from down jacket,thermal wear,sweater,long john to wool socks,and other travel essentials.
    Opening Hours:11:30am-8:30pm(Mon-Fri)
    11:00am-9:00pm(Sat & Sun & PH)
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

  • Question : SizeNov 23, 2017

    Your drop down menu to choose size is listed as 110, 115, 120, 125. What does this mean?

    Answer : [Re] Size

    Dear customer
    Size S(110)/Size M(115)/Size L(120)/SIze XL(125).
    Address:1 PARK ROAD,PEOPLE'S PARK COMPLEX #03-57(059108)
    If you still have question,Please call 65383608.
    Thank you for shopping with OE2

Sheepskin Gloves with zip Trendy Gloves Popular Gloves Male Gloves
Sheepskin Gloves with zip Trendy Gloves Popular Gloves Male Gloves
Item Q&A
  • Question : re: enjuryDec 19, 2017

    Hi

    Do u still have stock for this Anti-slip Ice Traction Cleat/Anti-skid Detachable shoe covers/Ice/snow easy slip on/Ice.

    Type : TypeA Anti-slip shoe cover with 10 studs / Size : Medium ($4.50)

    Please advise.

    Thank you
    Angeline

    Answer : [Re] re: enjury

    Dear customer,here is the link https://www.qoo10.sg/item/ANTI-SLIP-ICE-TRACTION-CLEAT-ANTI-SKID-DETACHABLE-SHOE-COVERS/529586035

  • Question : MeasurementMar 03, 2016

    May I have the measurement of the glove for XL male, normal male & female size of this sheepskin glove?

    What temp is this glove suitable for?

    Thank you!

    Answer : [Re] Measurement

    dear customer,
    this gloves can use from 0 to-8℃,

    xl: length 24.5cm (from mid finger to Wrist) x width 10.5cm

    L: 23x10cm thank you

  • Question : MeasurementMar 03, 2016

    May I have the measurement of the glove for XL male, normal male & female size of this sheepskin glove?

    What temp is this glove suitable for?

    Thank you!

    Answer : [Re] Measurement

    dear customer,
    this gloves can use from 0 to-8℃,

    xl: length 24.5cm (from mid finger to Wrist) x width 10.5cm

    L: 23x10cm thank you