Q&A board

Q & A Lists
Item Question & Answer
Free Knee Guard★Baby Sports Prewalkers Shoes Boy Girl Toddler★Free Shipping+CRAZY Price★Express Shpg
Free Knee Guard★Baby Sports Prewalkers Shoes Boy Girl Toddler★Free Shipping+CRAZY Price★Express Shpg
Item Q&A
  • Question : Inquiry for the item from app****Oct 19, 2019

    Can I self collect? Can I check the shoe internal size for 13 ?

    Thanks

    Answer : [Re] Inquiry for the item from app****

    Dear Buyer,
    please pay cash for self collection only. please come by our place at #07-12, Tong Lee Building, Block B, 37 Kallang Pudding Road Singapore 349315. We are available 9.30am - 5 pm Mon to Friday and and please watsapp me at 9616 3333 before you make your way to our place.
    many thanks & best regards, ORTE

  • Question : Inquiry for the item from sih****Oct 17, 2019

    Hi there, will you be restocking sporty design no.40 in red? Thanks!

    Answer : [Re] Inquiry for the item from sih****

    hi i am afraid these series will not be restocked.

  • Question : Inquiry for the item from ani****Oct 09, 2019

    Will the shoes make squeaky sound when stepped on?

    Answer : [Re] Inquiry for the item from ani****

    hi hi, i am afraid not. we do not sell squeaky shoes. Best regards, ORTE

  • Question : Inquiry for the item from n.n****Jul 31, 2019

    Hi..may i know which items have soles with rubber? Instead of cloth...
    I have a 18month old...
    And can i get by saturday?

    Answer : [Re] Inquiry for the item from n.n****

    hi yes we have,
    please find design 60 under the listing of baby sneakers

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=435934477

    u can get on friday, if u buy before 0930 am tomorrow and courier will be here to collect ard that time.

  • Question : Inquiry for the item from ahb****Jun 30, 2019

    Hi do you have attached design in the biggest size? Thanks

    Answer : [Re] Inquiry for the item from ahb****

    Please ignore my enquiry here. I have found the design in another of your listing, thanks

    Question : [Re] Inquiry for the item from ahb****

    dear buyer, we have upto 12 years old shoes , sneakers and track shoes in our shop. many thanks

+View all Notice, FAQ, Q&A >>
[ORTE] CHEAPEST★$3.50/100 Pcs★Polymailer★Qxpress★White Poly Mailer Bags★Envelope★ Fast Delivery
[ORTE] CHEAPEST★$3.50/100 Pcs★Polymailer★Qxpress★White Poly Mailer Bags★Envelope★ Fast Delivery
Item Q&A
  • Question : Inquiry related delivery from aly****Oct 16, 2019

  • Question : Inquiry for the item from lxi****Jul 04, 2019

    Hi Seller,

    May I check with you on the thickness of your Poly mailer (is how many microns?).

    Thank you.

    Answer : [Re] Inquiry for the item from lxi****

    Dear buyer, i am sorry i really do not have the answer. many thanks.

  • Question : Inquiry for the item from ma.****Jun 21, 2019

  • Question : Inquiry for the item from sta****Jun 18, 2019

  • Question : Inquiry related delivery from 233****Jun 16, 2019

+View all Notice, FAQ, Q&A >>
[ORTE] Baby Sneakers SALE ★Sport Shoes for Diapers Boy Girl Toddler Prewalker Diapers★ Fast Delivery
[ORTE] Baby Sneakers SALE ★Sport Shoes for Diapers Boy Girl Toddler Prewalker Diapers★ Fast Delivery
Item Q&A
  • Question : Inquiry for the item from Jia****Oct 07, 2019

    Hi, what size should I get for Design 60 (6608) for 1 year old boy?

    Answer : [Re] Inquiry for the item from Jia****

    dear buyer, please get size 15-17 for 1 year old baby, depending if the feet is wide or not?

    Question : [Re] Inquiry for the item from Jia****

    Can I receive it by this Friday if I place order today?

    Answer : [Re] Inquiry for the item from Jia****

    hi, yes. parcel will reach u on thurs, if not friday latest. many thanks.

    Question : [Re] Inquiry for the item from Jia****

    Hi, I have placed order as below. Please arrange to ship out so I can receive it by Friday for my baby’s birthday. Thanks!

    Answer : [Re] Inquiry for the item from Jia****

    Photo

    Question : [Re] Inquiry for the item from Jia****

    okie ,.thanks very much. we will do our best.

    Answer : [Re] Inquiry for the item from Jia****

    Hi, I saw the shipping is scheduled on 11th Oct, meaning courier will only pick up from you on 11th Oct?

    Question : [Re] Inquiry for the item from Jia****

    dear buyer, parcel will be delivered to u on 11th oct latest. many thanks.

    Answer : [Re] Inquiry for the item from Jia****

    thank you!

    Question : [Re] Inquiry for the item from Jia****

    u are most welcome.

  • Question : Inquiry for the item from pri****Aug 26, 2019

  • Question : Inquiry for the item from pri****Jul 31, 2019

  • Question : Inquiry for the item from ahb****Jun 30, 2019

    Hi will u restock attached color design for size 15? Thanks

    Answer : [Re] Inquiry for the item from ahb****

    & restock for attached color too?

    Question : [Re] Inquiry for the item from ahb****

    dear buyer, i am afraid not at this stage. many thanks

  • Question : Inquiry for the item from p00****Jun 15, 2019

    Hi, will there be any restock for design 60 blue red line?

    Answer : [Re] Inquiry for the item from p00****

    dear buyer , afraid that might come only next month. many thanks

+View all Notice, FAQ, Q&A >>
Priced to Clear★Baby Pajamas★Beanie★Rompers★100% cotton baby clothes ★Jumpers ★Express Delivery
Priced to Clear★Baby Pajamas★Beanie★Rompers★100% cotton baby clothes ★Jumpers ★Express Delivery
Item Q&A
  • Question : Inquiry related delivery from sha****Oct 09, 2019

    Hi, Im in need of the items by Sunday.
    Will my order be deliver by Saturday? Thank you.

    Answer : [Re] Inquiry related delivery from sha****

    HI yes, if u order by noon today. u will recieved on friday. many thanks

  • Question : Inquiry for the item from mr.****Sep 11, 2019

    Hi for 1 month above what size should I order

    Answer : [Re] Inquiry for the item from mr.****

    Dear buyer please order size #59. many thanks

  • Question : Inquiry related delivery from cha****Aug 16, 2019

    Hi, I have make order a few items. Can I self collect it asap ? because I need to bring oversea

    Thanks
    CS

    Answer : [Re] Inquiry related delivery from cha****

    dear buyer, it shld reach ur doorstep by today. many thanks.

  • Question : Inquiry for the item from ahw****Aug 14, 2019

    Hi,i have order 1 hello kitty and pant set. May i know what sizes should i take if is for baby from 4 to 6 months.please advise and update. Thanks..

    Answer : [Re] Inquiry for the item from ahw****

    hi hi, to be honest, for the smallest size #80. might be a little too big for 4-6 months old baby.

    Question : [Re] Inquiry for the item from ahw****

    Ic..as i choose size 60cm

    Answer : [Re] Inquiry for the item from ahw****

    Can i change to other design or

    Question : [Re] Inquiry for the item from ahw****

    Please update me. Thanks you

    Answer : [Re] Inquiry for the item from ahw****

    hi size 60 is fine.

    Question : [Re] Inquiry for the item from ahw****

    Ok.. 60 is fine for 4 months to 6 months baby.

    Answer : [Re] Inquiry for the item from ahw****

    thats right. many thanks

    Question : [Re] Inquiry for the item from ahw****

    Ok noted.. i just worry is too big for baby from 4 to 6 months if too big maybe i will change to another set. I will see once i receieve the item.

    Answer : [Re] Inquiry for the item from ahw****

    Ok noted.. i just worry is too big for baby from 4 to 6 months if too big maybe i will change to another set. I will see once i receieve the item.

    Question : [Re] Inquiry for the item from ahw****

    no worries. let me know once u received.

  • Question : Inquiry for the item from ahw****Aug 14, 2019

+View all Notice, FAQ, Q&A >>
Baby Infant Girls Boys Socks Bundle Sale★Korean Imported★Good Quality★100% Cotton★Express Shipping
Baby Infant Girls Boys Socks Bundle Sale★Korean Imported★Good Quality★100% Cotton★Express Shipping
Item Q&A
  • Question : Inquiry for the item from me_****Oct 08, 2019

    Restock of item 04

    Answer : [Re] Inquiry for the item from me_****

    dear buyer, i am sorry we do have any restocking plan right now. please consider other designs.

  • Question : Inquiry for the item from kho****Aug 05, 2019

  • Question : Inquiry for the item from foo****Jan 28, 2019

    Are you selling socks for 20 mths baby?

    Answer : [Re] Inquiry for the item from foo****

    hi , yes. sorry for the late reply.
    please find the below link.
    https://www.qoo10.sg/item/ORTE-KIDS-BOY-GIRLS-CHILDREN-SOCKS-BUNDLE-1-12-YEARS-OLD-100/628373277?banner_no=1305330

  • Question : Inquiry for the item from jad****Jul 24, 2018

  • Question : Inquiry related delivery from ali****Nov 01, 2017

    Hi seller, i have not received my items yet. Have wrote email to you. Please check and revert.

    Answer : [Re] Inquiry related delivery from ali****

    Dear Buyer,
    for your guidance, singpost will take 5-6 working days to deliver the parcel into your letterbox. We expect you to receive the parcel within this/ next week. However, due to current peak period for singpost, there can be unexpected delays.
    many thanks & best regards, ORTE

+View all Notice, FAQ, Q&A >>
Sale★1-12 Yrs Old Children Kids Girls Boys Sports Shoes★Sneakers★Princess Ballerina★Jelly Shoes★
Sale★1-12 Yrs Old Children Kids Girls Boys Sports Shoes★Sneakers★Princess Ballerina★Jelly Shoes★
Item Q&A
  • Question : Inquiry for the item from PEI****Oct 08, 2019

  • Question : Inquiry related delivery from chi****Aug 21, 2019

  • Question : Inquiry related return and exchange from jkt****Aug 20, 2019

    Hi,
    I've received this ordered item today but when my son tried on it, noticed the size is too small.. I would like to request for exchange 1 size bigger.
    Thank you and sorry for the inconvenient.

    Answer : [Re] Inquiry related return and exchange from jkt****

    Dear Buyer,
    For all exchanges, please come by our place at #07-12, Tong Lee Building, Block B, 37 Kallang Pudding Road Singapore 349315. We are available 9.30am - 5 pm Mon to Friday, exclude public holidays and and please watsapp me at 9616 3333 before you make your way to our place.
    many thanks & best regards, ORTE

  • Question : Inquiry for the item from viv****Aug 03, 2019

  • Question : Inquiry for the item from swe****Jul 31, 2019

+View all Notice, FAQ, Q&A >>
SALE💖Kids Pencil Cases Pouch Stationary💖Children Day Gifts💖D.I.Y Fun Cute Designs Korea Japan💖
SALE💖Kids Pencil Cases Pouch Stationary💖Children Day Gifts💖D.I.Y Fun Cute Designs Korea Japan💖
Item Q&A
  • Question : Inquiry for the item from Jac****Sep 28, 2019

  • Question : Inquiry for the item from lin****Sep 13, 2019

  • Question : Inquiry for the item from mon****May 13, 2018

    Hi

    May I check when the design - relaxing dog size XL will be available? Coz I like that design very much and would like to purchase.

    Regards
    Monica

    Answer : [Re] Inquiry for the item from mon****

    replied.

    Question : [Re] Inquiry for the item from mon****

    The pic provided as below.

    Answer : [Re] Inquiry for the item from mon****

    we already stop making these luggage covers alrrady.

  • Question : Inquiry for the item from Zhe****May 12, 2018

  • Question : Inquiry related delivery from mic****Mar 13, 2018

    If I buy today will I b able to receive tomorrow? Thks

    Answer : [Re] Inquiry related delivery from mic****

    Dear Buyer,
    for your guidance, singpost will take 6-8 working days to deliver the parcel into your "letterbox". We expect you to receive the parcel within this /next week
    many thanks & best regards, ORTE

+View all Notice, FAQ, Q&A >>
Clearance Price★Baby Prewalkers Sport Shoes Boy Girl Toddler★Express Delivery★
Clearance Price★Baby Prewalkers Sport Shoes Boy Girl Toddler★Express Delivery★
Item Q&A
  • Question : Inquiry for the item from osh****Sep 24, 2019

  • Question : Inquiry for the item from sab****May 26, 2019

    Hi, can I know will you be bringing in more stock for Princess Design 05? Interested in getting size 13 in black.Thanks.

    Answer : [Re] Inquiry for the item from sab****

    dear buyer, i am sorry , these range of baby shoes will not be any restocking. sincere apologies.

  • Question : Inquiry related return and exchange from sha****Feb 13, 2019

  • Question : Inquiry related return and exchange from sha****Feb 09, 2019

  • Question : Inquiry related return and exchange from sha****Jan 14, 2019

    Hi, this is not the shoes that I ordered. Can I get it changed please. Thank you

    Answer : [Re] Inquiry related return and exchange from sha****

    dear buyuer, we are sorry , we will mail the correct pair.

+View all Notice, FAQ, Q&A >>
Best Selling Baby Toddler Romper★Baby Pajamas★Diapers Friendly★100% cotton Baby clothes★Bag Bags★
Best Selling Baby Toddler Romper★Baby Pajamas★Diapers Friendly★100% cotton Baby clothes★Bag Bags★
Item Q&A
  • Question : Inquiry for the item from nik****Sep 19, 2019

    I would like to enquire abt ur romper 37 baby minnie. Largest size is #95, waist 44cm length 24cm, seems a bit funny. Which size should I take for 12 to 18 month old baby?

    Answer : [Re] Inquiry for the item from nik****

    dear buyer , please choose size #95 please.

  • Question : Inquiry for the item from sus****May 05, 2019

    I would like to purchase baby romper 19 for my 9 month old. Which size would u recommend? He is 8 kg.

    Answer : [Re] Inquiry for the item from sus****

    hi we will suggest size #90. many thanks

  • Question : Inquiry for the item from Nur****Apr 08, 2019

  • Question : Inquiry related delivery from sho****Jun 11, 2018

    Able to add qexpress as shipping option so I can order other items together without incur extra shipping charges?

    Answer : [Re] Inquiry related delivery from sho****

    hi, thanks very much for informing. we have amended accordingly

  • Question : Inquiry for the item from joy****Apr 07, 2018

    What the length for top, and waist size for short for design 04 & 08

    Answer : [Re] Inquiry for the item from joy****

    dear buyer, please refer to the height for buying guidelines.

+View all Notice, FAQ, Q&A >>
Baby Girls Boys Socks Bundle Deals Sale ★ Winter Socks ★ 100% Quality Cotton ★ Express Delivery
Baby Girls Boys Socks Bundle Deals Sale ★ Winter Socks ★ 100% Quality Cotton ★ Express Delivery
Item Q&A
  • Question : Inquiry for the item from jun****Sep 18, 2019

    Bundle design 19( green colour) is of what size or for how old?

    Answer : [Re] Inquiry for the item from jun****

    hi hi, its best suited for 9-18 months range for babies.
    Best regards, ORTE

  • Question : Inquiry for the item from blu****Apr 24, 2019

    Hi, which design are anti slip?

    Answer : [Re] Inquiry for the item from blu****

    dear buyer, afraid we do not have designs for anti slip purpose. many thanks

  • Question : Inquiry for the item from sea****Mar 18, 2019

  • Question : Inquiry for the item from tan****Nov 17, 2018

    Dear seller I want to buy socks for 18 months old. Which design are appropriate?

    Answer : [Re] Inquiry for the item from tan****

    dear buyer, please check the listing for the age group suitability.

  • Question : Inquiry for the item from Shu****Nov 15, 2018

    Hi, can I ask if design 69, 80-82 are for 2-3 mths old? If I prefer thicker material socks, which one shd I choose?

    Answer : [Re] Inquiry for the item from Shu****

    dear buyer , 1) most suitable for 6-12 month old baby 2) pls find below link to our cold weather baby socks

    https://www.qoo10.sg/item/ORTE-BABY-GIRLS-BOYS-SHOES-SOCKS-BOOTIES-WINTER-SUMMER-SHOES/419629595?banner_no=1305330

+View all Notice, FAQ, Q&A >>
[ORTE] Baby Todddler Girls Boys Shoes Boots Socks♥Winter Shoes Socks ♥ Best Quality ♥ Express Shpg♥
[ORTE] Baby Todddler Girls Boys Shoes Boots Socks♥Winter Shoes Socks ♥ Best Quality ♥ Express Shpg♥
Item Q&A
  • Question : Inquiry related delivery from 235****Sep 12, 2019

    hi, please advise which type of sock is suitable for 3 years old boy

    Answer : [Re] Inquiry related delivery from 235****

    dear buyer, please find below link for winter socks for 1-16 years old boys.

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=562795344

    many thanks , ORTE

  • Question : Inquiry for the item from cra****Jul 05, 2019

  • Question : Inquiry for the item from Vel****May 19, 2019

  • Question : Inquiry for the item from ang****Mar 28, 2019

  • Question : Inquiry for the item from lis****Jan 16, 2019

    Hihi, do you have winter gloves for 7mo baby? Thanks

    Answer : [Re] Inquiry for the item from lis****

    hi, i am afraid we do not have.

+View all Notice, FAQ, Q&A >>
Mega Sale★Kids Children Sports Shoes★Premium Quality Sneakers★Sandals★1-12 Yrs Old Girls Boys★
Mega Sale★Kids Children Sports Shoes★Premium Quality Sneakers★Sandals★1-12 Yrs Old Girls Boys★
Item Q&A
  • Question : Inquiry related return and exchange from nuy****Sep 12, 2019

    Is there any exchange policy?

    Answer : [Re] Inquiry related return and exchange from nuy****


    Dear Buyer,
    For all exchanges, please come by our place at #07-12, Tong Lee Building, Block B, 37 Kallang Pudding Road Singapore 349315. We are available 9.30am - 5 pm Mon to Friday and and please watsapp me at 9616 3333 before you make your way to our place.
    many thanks & best regards, ORTE

  • Question : Inquiry for the item from S72****Aug 16, 2019

    Are the Adidas and Nike shoes authentic ?

    Answer : [Re] Inquiry for the item from S72****

    dear buyer,
    these are clearance pairs with limited sizes left. we are clearing it at huge losses. many thanks.

  • Question : Inquiry related delivery from sar****Aug 01, 2019

    Please kindly advise delivery date. Thank you.

    Answer : [Re] Inquiry related delivery from sar****

    dear buyer,
    the delivery at yr doorstep is schedule tomorrow. many thanks

  • Question : Size of Toiletries pouch BagJul 13, 2015

    hi What is the Size (L x B x Ht) of this Toiletries Pouch Bag?

    Answer : [Re] Size of Toiletries pouch Bag

    dear customer,
    the dimensions are 22 X 18 x 8cm.
    Many thks for your support, IGB

  • Question : LATCH ON BAGMar 13, 2015

    Hello, is your latch on bag available? I don't see it on under the items selection.

    Answer : [Re] LATCH ON BAG

    Hi,

    All the latch on bags are currently out of stock. We are expecting the restock to arrive end of the month. Please email me at igotgreatbuys@gmail.com. I can then inform you once the restocjs arrive. Thanks.

    Regards
    San from igotgreatbuys

Kids Boy Girls Children Socks Bundle★1-12 Years Old★100% Cotton★Japanese Korean★Express Delivery
Kids Boy Girls Children Socks Bundle★1-12 Years Old★100% Cotton★Japanese Korean★Express Delivery
Item Q&A
  • Question : Inquiry for the item from haz****Sep 05, 2019

    May I know what designs are suitable for 1 to 2 year old?
    Thanks!

    Answer : [Re] Inquiry for the item from haz****

    Dear buyer, please choose the designs available for 1-3 years old age group, that will fit your kids.
    many thanks

  • Question : Inquiry for the item from Moo****Aug 11, 2019

  • Question : Inquiry for the item from my1****Jun 26, 2019

    Dear Seller

    Will Socks Bundle Design 09 be restocked again? If yes, when will they be available please?

    Answer : [Re] Inquiry for the item from my1****

    dear buyer. i am sorry. the socks are already out of production.

  • Question : Inquiry for the item from ska****Jun 09, 2019

    For design 60, are the socks white or pastel colours. Your description show 2 batches of socks under that design with bow tie and is confusing

    Answer : [Re] Inquiry for the item from ska****

    hi i am sorry for the confusion. its white color with ribbon socks.

  • Question : Inquiry related delivery from loh****May 06, 2019

    Hi, I'll be ordering bundle design 1 x 6 sets. If I order today, can I receive it by Wed 8 May? If not, is there a warehouse/office location where I can drop by to collect my order so that its in time? Thank you!

    Answer : [Re] Inquiry related delivery from loh****

    Dear Buyer,
    For all Self collection and payment upon collection, please come by our place at #07-12, Tong Lee Building, Block B, 37 Kallang Pudding Road Singapore 349315. We are available 9.30am - 5 pm Mon to Friday and and please watsapp me at 9616 3333 before you make your way to our place.
    many thanks & best regards, ORTE

+View all Notice, FAQ, Q&A >>
Boy Girl Baby Toddler Prewalkers Shoes Shop★Best Quality★Express Delivery★Babies Love Them
Boy Girl Baby Toddler Prewalkers Shoes Shop★Best Quality★Express Delivery★Babies Love Them
Item Q&A
  • Question : Inquiry for the item from sea****Sep 03, 2019

  • Question : Inquiry for the item from mar****Aug 13, 2019

  • Question : Inquiry for the item from 88l****Jun 28, 2019

  • Question : Inquiry for the item from sya****Mar 22, 2019

  • Question : Inquiry related delivery from mis****Feb 07, 2019

    Hi I have yet to receive my order. However, I was given an e-mail saying that my items have been delivered.

    Answer : [Re] Inquiry related delivery from mis****

    Dear Buyer,
    for your guidance, singpost will take 6-9 working days to deliver the parcel into your "letterbox" during this peak period. We expect you to receive the parcel within this /next week

    Fyg, the status is self generated by the qoo10 system.

    many thanks & best regards, ORTE

+View all Notice, FAQ, Q&A >>
Baby Toddler Children Kids Clothes Rompers★New Born - 3 Yrs Old★T-Shirt★Shorts★ Pyjamas★100% cotton
Baby Toddler Children Kids Clothes Rompers★New Born - 3 Yrs Old★T-Shirt★Shorts★ Pyjamas★100% cotton
Item Q&A
  • Question : Inquiry for the item from pra****Aug 26, 2019

  • Question : Inquiry related return and exchange from kei****Jul 25, 2019

    Hi, I bought a size 3-6mths for my 3mths old boy and would like a exchange for the item I bought. The sizing is not accurate, if you compare the clothes with brands like uniqlo, Carter's clothes, you will realise your 3-6mths actually is their newborn sizing.

    Answer : [Re] Inquiry related return and exchange from kei****

    Dear Buyer,
    For all exchanges, please come by our place at #07-12, Tong Lee Building, Block B, 37 Kallang Pudding Road Singapore 349315. We are available 9.30am - 5 pm Mon to Friday and and please watsapp me at 9616 3333 before you make your way to our place.
    many thanks & best regards, ORTE

    Question : [Re] Inquiry related return and exchange from kei****

    Thank you for the prompt reply. However, I stay at cck and currently still resting at home. Is quite unfair that you put misleading information yet I have to bear the consequences of travelling all the way to your office for an exchange.

    Please kindly do a refund. Thank you.

    Answer : [Re] Inquiry related return and exchange from kei****

    dear buyer, we are sorry. we can do a refund,. appreciate if u can mail us back the item so that refund can be processed.

    Question : [Re] Inquiry related return and exchange from kei****

    Thank you very much, I really appreciate your help.
    I will let you know when I mail the item back.

    Answer : [Re] Inquiry related return and exchange from kei****

    u are most welcome.

    Question : [Re] Inquiry related return and exchange from kei****

    Hi, I have mailed out your item today. :)

    Answer : [Re] Inquiry related return and exchange from kei****

    okie . noted.

    Question : [Re] Inquiry related return and exchange from kei****

    Hi, can I check if you have received my item that I sent back? When would I receive my refund?
    Thank you very much.

    Answer : [Re] Inquiry related return and exchange from kei****

    dear buyer, can we have yr order number please?

    Question : [Re] Inquiry related return and exchange from kei****

    Hi, this is my order number.

    Answer : [Re] Inquiry related return and exchange from kei****

    dear buyer, can u try clicking "exchange" so that we can refund via the qoo10 system. the reason is there is no order history in our system.

  • Question : Inquiry for the item from chr****Jul 30, 2019

  • Question : Inquiry for the item from man****Jul 21, 2019

  • Question : Inquiry for the item from nat****May 31, 2019

    Hi I am interested in the t-shirt set.
    It says for #100, chest is 60cm. How do I measure this?
    Is it the circumference around the baby chest (from front to back)?
    Thanks!

    Answer : [Re] Inquiry for the item from nat****

    hi, its the entire chest circumference. its same as u measure yr wasit. many thanks.

+View all Notice, FAQ, Q&A >>
[ORTE] Sport Baby Prewalkers Shoes Boy Girl Toddler ★Best Price★Express Delivery★ Best Selling★
[ORTE] Sport Baby Prewalkers Shoes Boy Girl Toddler ★Best Price★Express Delivery★ Best Selling★
Item Q&A
  • Question : Inquiry related return and exchange from pri****Aug 30, 2019

  • Question : Inquiry for the item from dar****Aug 06, 2019

  • Question : Inquiry for the item from ari****Jul 18, 2019

    Is it big enough for a 18 month old toddler?

    Answer : [Re] Inquiry for the item from ari****

    Dear buyer, i am afraid it may be too small for 18months old baby. please consider from the toddlet shoes listing size 21 from our other listing.
    https://www.qoo10.sg/item/SALE-1-12-YRS-OLD-CHILDREN-KIDS-GIRLS-BOYS-SPORTS-SHOES-SNEAKERS/533812332?banner_no=1305330

    Question : [Re] Inquiry for the item from ari****

    Thank u

    Answer : [Re] Inquiry for the item from ari****

    u are most welcome

  • Question : Inquiry for the item from ahb****Jun 30, 2019

    Hi will u restock attached design in blue? Thanks

    Answer : [Re] Inquiry for the item from ahb****

    dear buyer, i am afraid this is out of production.

    Question : [Re] Inquiry for the item from ahb****

    Noted with thanks. I have just purchased 3 OT shoes.

    Answer : [Re] Inquiry for the item from ahb****

    Noted with thanks. I have just purchased 3 OT shoes.

    Question : [Re] Inquiry for the item from ahb****

    hi , many thanks for yr support.

  • Question : Inquiry for the item from hel****Jun 30, 2019

+View all Notice, FAQ, Q&A >>
75% Off Sale★1-12 Yrs Old Children Kids Girls Boys Premium Sports Shoes★Sneakers★Sandals★Many Brands
75% Off Sale★1-12 Yrs Old Children Kids Girls Boys Premium Sports Shoes★Sneakers★Sandals★Many Brands
Item Q&A
  • Question : Inquiry for the item from ivo****Aug 30, 2019

    Hi Seller,

    When the NIK 02 red colour new stock come in?

    Answer : [Re] Inquiry for the item from ivo****

    How about NIK 02 blue colour size UK12.5?

    Question : [Re] Inquiry for the item from ivo****

    dear buyer, i am very sorry, there will not be any restocks. these are are remaining sizes we are clearing which is sold at super low prices.

    Answer : [Re] Inquiry for the item from ivo****

    Understand... if i buy size Uk13.5 if too big is it possible to do exchange/refund?

    Question : [Re] Inquiry for the item from ivo****

    we can do an exchange for sure.

  • Question : Inquiry for the item from nai****Jun 28, 2019

    Is this authentic?

    Answer : [Re] Inquiry for the item from nai****

    hi yes. u can come our warehouse to buy if u want.

    Question : [Re] Inquiry for the item from nai****

    Hi bought and received the adidas shoes. Its actually not authentic as you claimed 😞. I have the exact same ones i bought from the actual adidas store. The material quality and printing all off. But for the price cannot expect much. Coz at the retail its $130 per pair but oos in Korea too.

    Answer : [Re] Inquiry for the item from nai****

    dear buyer, can u please return for refund please. thats wat we can do for u. best regards, orte.

  • Question : Inquiry for the item from rfo****Jun 14, 2019

  • Question : Inquiry for the item from cho****Jul 19, 2018

    One of the shirt button was too tight...end up tearing up the buttons....can resend replacement?

    Answer : [Re] Inquiry for the item from cho****

    hi buyer, let me check with my team if we have design and size and will resend.

    Question : [Re] Inquiry for the item from cho****

    Any updates?

    Answer : [Re] Inquiry for the item from cho****

    reverting. sorry was away for a couple of days.

    Question : [Re] Inquiry for the item from cho****

    So any updates?

    Answer : [Re] Inquiry for the item from cho****

    can we redfund? please click on exchange or return so that we can refund.

    Question : [Re] Inquiry for the item from cho****

    Do I need to return the item?

    Answer : [Re] Inquiry for the item from cho****

    dear buyer u can keep it . thanks .

  • Question : Confirm price plsJul 17, 2018

    Hi. For the dress, is it $5.90 or $6.90?
    Cause when i add to cart,it showed $6.90.

    Answer : [Re] Confirm price pls

    hi, its $6.90, apologies for any inconvenieces we caused.

+View all Notice, FAQ, Q&A >>
SELL AT LOSS★1-8 Yrs Old Kids Children Girls Boys Sports Shoes★Sneakers★Princess Shoes★Jelly Shoes★
SELL AT LOSS★1-8 Yrs Old Kids Children Girls Boys Sports Shoes★Sneakers★Princess Shoes★Jelly Shoes★
Item Q&A
  • Question : Inquiry for the item from mai****Jul 23, 2019

  • Question : Inquiry for the item from hel****Jul 06, 2019

    Hi, may I know if the battery can be replaced? The light went off after 1 wears. :( Now only 1 side lighting up)

    Answer : [Re] Inquiry for the item from hel****

    Dear Buyer,
    For all exchanges, please come by our place at #07-12, Tong Lee Building, Block B, 37 Kallang Pudding Road Singapore 349315. We are available 9.30am - 5 pm Mon to Friday and and please watsapp me at 9616 3333 before you make your way to our place.
    many thanks & best regards, ORTE

  • Question : Inquiry for the item from evo****May 19, 2019

    For design 29, which size should i need to order coz currently my son wear 17.5cm and a bit tight.

    Answer : [Re] Inquiry for the item from evo****

    hi hi, will recommend size 31 - 33 depending if width of feet is wide or not.

  • Question : Inquiry for the item from tan****May 01, 2019

    Hihi may I know if these are with proper rubber soles? Or soft soles? ThAnks. Also able to get it by next Tuesday ?

    Answer : [Re] Inquiry for the item from tan****

    Dear buyer, these are all rubber soles shoes. .. not soft fabric base.
    shoes. We can deliver within 2 working days from the day u ordered. many thanks.

[ORTE] PRETTIEST BABY SHOES SALES ★Good Quality★Wide Range Designs★Free Delivery
[ORTE] PRETTIEST BABY SHOES SALES ★Good Quality★Wide Range Designs★Free Delivery
Item Q&A
  • Question : Inquiry for the item from the****Apr 26, 2019

  • Question : Inquiry for the item from wlr****Feb 19, 2019

    why did i received Design 28 code A size 13 that is in silver. i wanted white. the color was stated for misjudgment. can i exchange to white??

    Answer : [Re] Inquiry for the item from wlr****

    hi hifyg, the picture shown is in silver color however , we have the whte color.
    For all exchanges, please come by our place at serangoon gardens, 10 braemar Drive S559414. we are available 8am - 8 pm everyday and and please watsapp me at 9616 3333 before you make your way to myhouse.
    many thanks & best regards, ORTE

    Question : [Re] Inquiry for the item from wlr****

    Hi there. Sorry I just came back from overseas. Will arrange to come down.

    Answer : [Re] Inquiry for the item from wlr****

    thanks very much.

  • Question : Inquiry related delivery from Son****Jan 31, 2019

    Hello! I’ve just received my items but it seems like my daughter’s feet is too small. If I order now, when is the fastest I can receive the item if I use qexpress? Or if I can pick up at the shop?

    Answer : [Re] Inquiry related delivery from Son****

    Dear Buyer,

    upon ordering, please informed me on cart number.

    For all Self collection, please come by our place at serangoon gardens, 10 braemar Drive S559414. we are available 8am - 8 pm everyday and and please watsapp me at 9616 3333 before you make your way to my house.
    many thanks & best regards, ORTE

    Question : [Re] Inquiry related delivery from Son****

    Oh! Thank you very much!!! I’ll add the items to the cart and pay? But what do I put for postage? Just normal singpost?

    Answer : [Re] Inquiry related delivery from Son****

    thanks . just the normal singpost please. its free.

  • Question : Inquiry related delivery from 244****Jan 26, 2019

    I need the shoe before Cny, how long does it to deliver ?

    Answer : [Re] Inquiry related delivery from 244****

    Can I collect on my own ?

    Question : [Re] Inquiry related delivery from 244****

    hi, many thanks for yr order. pease be rest assured u get by this week

  • Question : Inquiry related cancel and refund from eun****Jul 22, 2018

    Hi I need kids shoe urgently. Can I go and purchase with u. I had been there before but I can’t remember the address. Thank you.. I need it tomorrow. Legging and shoe

    Answer : [Re] Inquiry related cancel and refund from eun****

    Dear Buyer,
    For all Self collection and payment upon collection,
    please come by our place at serangoon gardens, 10
    braemar Drive S559414. we are available after 8 pm
    weekdays and and please watsapp me at 9616 3333 before
    you make your way to my house.
    many thanks & best regards, ORTE

+View all Notice, FAQ, Q&A >>
[ORTE]  Pouch★Luxury Bags★Handbags★Cosmetic Pouch ★Wallets★Fast Delivery★Over 50 Designs
[ORTE] Pouch★Luxury Bags★Handbags★Cosmetic Pouch ★Wallets★Fast Delivery★Over 50 Designs
Item Q&A
  • Question : Inquiry for the item from Jes****Feb 21, 2019

    Hi , is there any more in-coming stock for handbag design 34?

    Answer : [Re] Inquiry for the item from Jes****

    hii am sorry . thats already out of production

    Question : [Re] Inquiry for the item from Jes****

    Thanks for ur reply..

    Answer : [Re] Inquiry for the item from Jes****

    u are most welcome.

  • Question : Inquiry related delivery from mis****Jan 27, 2019

    What is the weight for design handbag 23 ? Can get before cny?

    Answer : [Re] Inquiry related delivery from mis****

    hi, design 23 is ard 1.3kg. and definitey can receive before cny, many thanks.

  • Question : Inquiry for the item from sil****Jan 18, 2019

    hi may i know any brand for handbag design 23 please?

    Answer : [Re] Inquiry for the item from sil****

    hi, its has no brand on it. many thanks in advance.

  • Question : Inquiry for the item from 211****Jan 09, 2019

    Hi any stock for design 2 pink color?

    Answer : [Re] Inquiry for the item from 211****

    hi hi, yes, we have existing stocks for HANDBAG design 02 in pink color.

  • Question : Inquiry for the item from twe****Dec 08, 2018

    Hangbag design 2 & 11 anymore stock? Any zip on TOP of the bag of both bag. Both is shoulder carry bag?

    Answer : [Re] Inquiry for the item from twe****

    hi 1) no zip for these bags. 2) yes shoulder carrry bags. 3) design 2 handbags - all colors are in stocks and design 11 handbags all are in stocks.

+View all Notice, FAQ, Q&A >>
[ORTE] ALL ITEMS AT  $1.80 TO CLEAR ★  Unique Cute Kitchen Helpers ★ Innovative Kitchen Ware ★
[ORTE] ALL ITEMS AT $1.80 TO CLEAR ★ Unique Cute Kitchen Helpers ★ Innovative Kitchen Ware ★
Item Q&A
  • Question : Inquiry for the item from mam****Jan 05, 2019

  • Question : Inquiry for the item from pri****Dec 04, 2017

    Where is my the other panda hooks?
    Why never reply?

    Answer : [Re] Inquiry for the item from pri****

    dear buyer, did we short send that item, if yes, please click on return or exchange or non-receipt so that we can refund. so sorry.
    best regards, ORTE

    Question : [Re] Inquiry for the item from pri****

    You should send me my hook rather than refund right.
    I am not going to do the refund. You short mail me. Then you should mail it to me !

    Answer : [Re] Inquiry for the item from pri****

    Why should I refund? You short mail me then you should mail me my item. I want my item not refund!

    Question : [Re] Inquiry for the item from pri****

    okie we will resend.

  • Question : Inquiry for the item from sha****Aug 17, 2017

    Can i have the green if no blue?

    Answer : [Re] Inquiry for the item from sha****

    sure. we will try our best for blue. thanks very much

  • Question : Inquiry for the item from sha****Aug 16, 2017

    Is the round shape holder stil avail in blue?

    Answer : [Re] Inquiry for the item from sha****

    hi, we will need to check with the warehousing. however, if blue is out of stocks, we will send in random color.

  • Question : Inquiry for the item from sha****Aug 16, 2017

    Hi is the 1.80 still applicable to all items? Its showing 2.10 when i add to cart. Is the round shape holder still available in blue?

    Answer : [Re] Inquiry for the item from sha****

    hi yes. let me do the editing. many thanks for highlighting

+View all Notice, FAQ, Q&A >>
[ORTE] ALL AT $1.80★Sanrio Home n Kitchen Innovative Wares SALE★Ultra Cute★Durable★Value
[ORTE] ALL AT $1.80★Sanrio Home n Kitchen Innovative Wares SALE★Ultra Cute★Durable★Value
Item Q&A
  • Question : Inquiry related return and exchange from 240****Nov 15, 2018

  • Question : Missing goodsFeb 23, 2017

    I have not receive one of the goods, ID: 205947244.
    Please check and advise, thanks.

    Answer : [Re] Missing goods

    dear buyer, we are so sorry. can u please click on cancel / exchange / return so that we can process the refund.

  • Question : Cash and carryNov 29, 2016

    Can we do cash and carry? Is there a place we can view the item?

    Answer : [Re] Cash and carry

    we are at 10 braemar drive s559414. do u mind coming after 8.30 pm on weekdays. many thansk for your support.

  • Question : Big Hero Spoon and ChopsticksNov 07, 2016

    Hi Seller,

    Which country is the Big Hero spoon and chopstick set made in? Do you sell forks of same series as well?

    Appreciate your advice. Thank you.

    Answer : [Re] Big Hero Spoon and Chopsticks

    hi, 1) its made in china 2) we have have that series that comes in metal fork and spoon

  • Question : Big Hero Utensil setApr 28, 2016

    Hi seller, would like to check where is the utensil set made in and the material used? Is is 304 stainless steel and can hold hot food?

    Answer : [Re] Big Hero Utensil set

    hi, the chopsticks and spoon in the utensil set is made of food grade stainless steel.

+View all Notice, FAQ, Q&A >>
[ORTE] Baby Sneakers Limited Edition★Sport Shoes for Boy Girl Toddler Prewalker★Free Shipping
[ORTE] Baby Sneakers Limited Edition★Sport Shoes for Boy Girl Toddler Prewalker★Free Shipping
Item Q&A
  • Question : Inquiry from Jal****Oct 08, 2018

    Hi I am in Singapore I want to see your store and product were is your location?

    Answer : [Re] Inquiry from Jal****

    Dear Buyer,
    For all Self collection and payment upon collection, please come by our place at serangoon gardens, 10 braemar Drive S559414. we are available after 8 pm weekdays and and please watsapp me at 9616 3333 before you make your way to my house.
    many thanks & best regards, ORTE

  • Question : Wrong itemJun 09, 2018

    Hi i ordered design 6 that should be a black shoe with dior ribbon but received onisuka tiger instead . can u please arrange for a exchange asap as its for raya

    Answer : [Re] Wrong item

    Hi i ordered design 6 that should be a black shoe with dior ribbon but received onisuka tiger instead . can u please arrange for a exchange asap as its for raya

    Question : [Re] Wrong item

    we have replied

  • Question : Inquiry for the item from nur****May 03, 2018

    I will pay from you

    Here my email

    nurci6161@hotmail.de

    Answer : [Re] Inquiry for the item from nur****

    thanks, we have replied

  • Question : Inquiry for the item from nur****May 03, 2018

    Hello have you whats app i need 8pairs shoes :)

    Answer : [Re] Inquiry for the item from nur****

    thanks

  • Question : Inquiry for the item from sep****Mar 15, 2018

+View all Notice, FAQ, Q&A >>