Q&A board

Q & A Lists
Item Question & Answer
Oakley Flak 2.0 - OO9271 927103 - Sunglasses
Oakley Flak 2.0 - OO9271 927103 - Sunglasses
Item Q&A
  • Question : Inquiry for the item from jam****Jul 08, 2019

    Does the Oakley sunglasses come with Warranty? If yes, how many years?

    Answer : [Re] Inquiry for the item from jam****

    Dear Valued Customer,

    Thank you for your interest in our products. Yes, our products come with 2 years Local Warranty. You just need to register the product online.

    Hope to see you purchase from us soon!

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry from 237****Feb 07, 2019

    i would like to come to your office to try the size of the product before buying on the spot. Would that be possible?

    Understand your office is located Boon Lay?

    Answer : [Re] Inquiry from 237****

    Dear Valued Customer,

    Thank you for the interest in purchases with us. But we regret to inform you that we do not have a physical store.
    You may check the size of the item in our online store. Should you have further questions, please don't hesitate to reach us.

    Thank you have a nice day.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store.

    Chris
    Customer Service Officer
    aCommerce SG"

  • Question : Inquiry for the item from gle****Nov 06, 2018

    Do u just sell lenses alone??

    Answer : [Re] Inquiry for the item from gle****

    Dear Valued Customer,

    Thank you for interest in purchasing with us. But we regret to advise that we do not sell lenses alone.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our Oakley SG Official Store. Have a nice day!

    Chris
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry for the item from luo****Nov 03, 2018

    1. Besides sunglasses, what other accessories do this product come with? E.g. hard case, lens cloth, lens bag-cum-cloth, replacement lens?

    2. Is this Asian fit? What is the lens width?

    Thanks

    Answer : [Re] Inquiry for the item from luo****

    Dear Valued Customer,

    Thank you for your interest in our products. The sunglasses includes lens cloth and a pouch. All our items are Asian Fit. Hope this helps!

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our RB Home.SG Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

Oakley Crosslink Zero - OX8080 808003 - Glasses
Oakley Crosslink Zero - OX8080 808003 - Glasses
Item Q&A
  • Question : Inquiry for the item from nik****Jun 20, 2019

    Hi Seller,

    can you confirm the dimension in my attachment as I noticed that the information provided on your listing does not tally from that of Oakley website.

    Thank you,
    Sherman

    Answer : [Re] Inquiry for the item from nik****

    Dear Valued Customer,

    Good day. Thank you for interest in purchasing with us. Here is the size of OAKLEY CROSSLINK ZERO

    Temple size: 121 mm
    Lens width: 61 mm
    Lens Bridge: 15 mm

    We hope this answer your question. Should you have further questions, please don't hesitate to reach us.

    Thank you and have a nice day.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store.

    Chris
    Customer Service Officer
    aCommerce SG"

  • Question : Inquiry for the item from usj****Jan 07, 2019

    Hi,

    Is this Asian Fit?

    Thanks.

    Answer : [Re] Inquiry for the item from usj****

    Dear Valued Customer,



    Thank you for reaching us. We are glad to inform you that this is asian fit. Should you have further questions, please don't hesitate to reach us. Thank you have a nice day.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store.

    Chris
    Customer Service Officer
    aCommerce SG"

Oakley Hyperlink - OX8051 805101 - Glasses
Oakley Hyperlink - OX8051 805101 - Glasses
Item Q&A
  • Question : Inquiry for the item from nik****Jun 19, 2019

    Is this authentic? able to self collect? if not what courier u use?

    Answer : [Re] Inquiry for the item from nik****

    Dear Valued Customer,

    Good day. Thank you for interest in purchasing with us. We are glad to infom you that all of our item are authentic and have warranty. However, we do not offer self collection since we have a couier partner which is UrbanFox.

    We hope this answer your question. Should you have further questions, please don't hesitate to reach us.

    Thank you and have a nice day.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store.

    Chris
    Customer Service Officer

Oakley Sunglasses Flak Beta - OO9372 937204 - Size 65
Oakley Sunglasses Flak Beta - OO9372 937204 - Size 65
Item Q&A
Oakley Sunglasses Frogskins - OO9245 924575 - Size 54
Oakley Sunglasses Frogskins - OO9245 924575 - Size 54
Item Q&A
  • Question : Inquiry for the item from lor****Mar 26, 2019

    Hi is this asian fit n polarized?

    Answer : [Re] Inquiry for the item from lor****

    Dear Valued Customer,

    Good day. Thank you for interest in purchasing with us. We regret to inform you that this item is Mirrored Lens type only.


    Thank you and have a nice day.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our Official Store.

    Chris
    Customer Service Officer
    aCommerce SG"

Oakley Sunglasses Frogskins - OO9245 924542 - Popular- size 54
Oakley Sunglasses Frogskins - OO9245 924542 - Popular- size 54
Item Q&A
Oakley Sunglasses Holbrook Polarized - OO9244 924419 - Popular - size 56
Oakley Sunglasses Holbrook Polarized - OO9244 924419 - Popular - size 56
Item Q&A
  • Question : Inquiry for the item from wel****Feb 02, 2019

    Please advise if this item is able to online registration for get warranty from Oakley Singapore?

    Answer : [Re] Inquiry for the item from wel****

    Dear Valued Customer,

    Thank you for reaching Oakley Official Store. Please allow us time to verify this information for you. We appreciate your patience and great understanding regarding this matter. Have a great day!

    ""Fellow Us"" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Official Store. Have a nice day!

    Chris
    Customer Service Officer
    aCommerce SG

  • Question : Inquiry for the item from lam****Aug 18, 2018

    Hi,

    When is stock arriving ?

    Answer : [Re] Inquiry for the item from lam****

    Dear Valued Customer,

    Thank you for your interest in making your purchases with us.

    We're very excited to advise new designs just arrived in our warehouse and made available in our Oakley Official Store for purchases, please check them out and place your order immediately. Additional stocks for Oakley Sunglasses Holbrook Polarized have been requested and rest assured that it will be made available for purchases immediately once stocks received.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your continued support in our Oakley Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

  • Question : Please confirm if this is the OO9244 924419 - Sapphire Iridium LensAug 18, 2018

    Hi,

    Good afternoon. I noticed the picture is the blue-colored lens, which is the Sapphire Iridium version. As per Product Code on the title of the listing, which is OO9244 924419, it also matches the official product code of Sapphire Iridium Polarized, on oakley.com.

    Now, the detailed description of this listing, it says that the lens is BLACK IRIDIUM and not SAPPHIRE IRIDIUM. May you confirm which is which?

    Thank you,

    Jay

    Answer : [Re] Please confirm if this is the OO9244 924419 - Sapphire Iridium Lens

    Dear Valued Customer,

    Thank you for your interest in making purchases with us.

    The lenses has a Black Iridium colored base but the front is a mirrored lens that makes it change colors when it gets hit by light. Like how it is in the photos.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Oakley Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

Oakley Sunglasses Twoface - OO9256 925604 - Popular - size 60
Oakley Sunglasses Twoface - OO9256 925604 - Popular - size 60
Item Q&A
  • Question : Shop couponAug 24, 2018

  • Question : Inquiry for the item from jaz****Aug 22, 2018

    Do you have two face with polarized lenses?

    Answer : [Re] Inquiry for the item from jaz****

    Dear Valued Customer,

    Thank you for your interest in making purchases with us.

    Unfortunately, the Polarized Two Face sunglasses is currently unavailable. Rest assured tha additional stocks have been requested and rest assured that it will be made available for purchases immediately once stocks received.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your understanding and continued support in our Oakley Official Store. Have a nice day!

    Nica
    Customer Service Officer
    aCommerce SG

Oakley Flak 2.0 PRIZM - OO9271 927117 - size 61
Oakley Flak 2.0 PRIZM - OO9271 927117 - size 61
Item Q&A
  • Question : Inquiry from gle****Jul 27, 2018

    Do u sell the lenses?

    Answer : [Re] Inquiry from gle****

    Dear Valued Customer,

    We apologise for the late response.

    We checked and we regret to inform that lens is not available for purchases in our official store. We only sell eyewear and eyeglasses.

    "Fellow Us" for more updates and promotions.

    Should there be anything else that we can help you with regarding delivery concerns, you can send us your enquiry via Qoo10 or send an email at: sgcs@acommerce.asia or call us at 6340 1930, Monday to Friday (9am to 12pm and 1pm to 5pm).

    Thank you for your patience, understanding and continued support in our Oakley Official Store. Have a nice day!

    Jojo
    Customer Service Officer
    aCommerce SG