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Item Question & Answer
[Bundle of 5 packs] No.1 Best Seller Otah HALAL Chunky Nyonya Muar Otah / 6 Flavours / Frozen Fresh
[Bundle of 5 packs] No.1 Best Seller Otah HALAL Chunky Nyonya Muar Otah / 6 Flavours / Frozen Fresh
Item Q&A
  • Question : Inquiry for the item from fre****Jun 19, 2019

    Hi, is the add on otah stick cooked or raw?

    Answer : [Re] Inquiry for the item from fre****

    Dear Customer,
    Our Otah is raw. Thanks
    Otah Boy

  • Question : Inquiry for the item from jas****Mar 31, 2019

    Can otah be air fried? Thank you.

    Answer : [Re] Inquiry for the item from jas****

    Dear Customer,
    I think can, but we nv try before, but base on my understaning, airfryer is abit like oven.
    Otah Boy

  • Question : Inquiry for the item from 260****Mar 15, 2019

    Hi Seller

    Colected the buns yesterday but it has no expiry date ..... how soon must I consume the buns if kept in freezer?

    Answer : [Re] Inquiry for the item from 260****

    Dear Customer,
    Our bun are freshly made daily, but no preservative, if keep in freezer, can keep for 2 weeks. Chiller only 2 days. Thanks
    Otah Boy

  • Question : Inquiry for the item from emi****Mar 02, 2019

    Can I buy more than one order of buns under add ones?

    Answer : [Re] Inquiry for the item from emi****

    Dear Customer,
    Qoo10 setting only allow 1 pack bun per set. if you like to buy more maybe you can pay use by paylah ad we can pack the extra bun in your delivery or self pick. You can whatapps us 91059335 to arrange this. Thanks
    Otah Boy

    Question : [Re] Inquiry for the item from emi****

    That’s great! But now my cart adds up to $21.22. Plus the second packet of buns which I will pay by Paylah, I would have hit $25 to enjoy free shipping. However with this special arrangements do I get to enjoy free shipping?

    Answer : [Re] Inquiry for the item from emi****

    Dear Customer,
    If you want to do so, you need to cancel the whole order and reorder again to enjoy free delivery. Because we only manage the packing and reply message, we are not able to amend the system.
    Let us know.
    Otah Boy

  • Question : Inquiry related delivery from 236****Feb 27, 2019

+View all Notice, FAQ, Q&A >>
[Bundle of 2 packs] No.1 Best Seller Mochi choice of Premium quality 100% Pure DURIAN or MANGO Mochi
[Bundle of 2 packs] No.1 Best Seller Mochi choice of Premium quality 100% Pure DURIAN or MANGO Mochi
Item Q&A
  • Question : Inquiry for the item from qua****May 02, 2019

  • Question : Inquiry for the item from qua****Mar 28, 2019

    Hi. When will have $9.90 promo again?

    Answer : [Re] Inquiry for the item from qua****

    Dear Customer,
    We are having $9.9 bundle for 2 mochi next Tuesday. Have a look for out. Thanks
    Otah Boy

  • Question : Inquiry for the item from Tho****Feb 16, 2019

    What is the expiry date for both fish otah and durian mochi? Thks

    Answer : [Re] Inquiry for the item from Tho****

    Dear Customer,
    Existing batch Fish Otah expired date is 30 Nov 2019
    Existing batch Durian Mochi expired date is 03 Nov 2019
    Otah Boy

  • Question : Inquiry related delivery from Mar****Dec 01, 2018

    Hi Seller,

    Can you consider lowering the minimum purchase amount for free shipping? This has been going up many times and does not make sense now to order 8-10 packs to enjoy the free shipping.

    Answer : [Re] Inquiry related delivery from Mar****

    Dear Customer,
    Thanks for the message, sorry we already offer the best price we can, the best option you come to 64 Spottiswoode Park Road, there is not Shipping charges. Thanks
    Otah Boy

  • Question : Inquiry for the item from dip****Nov 04, 2018

    What happened to my order? It disappeared from my records.

    Answer : [Re] Inquiry for the item from dip****

    Dear Customer,
    We are not sure, can you check with Qoo10 and provide your order number, we don't manage the website. we only the order instruction from Qoo10.
    Otah Boy

+View all Notice, FAQ, Q&A >>
Handmade Leaf Bun Only [10 pcs] Best Companion to our Otah! Soft and Fluffly!
Handmade Leaf Bun Only [10 pcs] Best Companion to our Otah! Soft and Fluffly!
Item Q&A
  • Question : Inquiry for the item from dav****May 19, 2019

    Hi, the buns can be kept for 1 month in the freezer as per your answer to query last year. I received my order recently with expiry end May whuch is 2 weeks only. How to finish 5 packets in 2 weeks? Had I known the short expiry, I would not have ordered so many. Pls advise if the buns can still be consumed after expiry date. Thanks.

    Answer : [Re] Inquiry for the item from dav****

    Dear Customer,
    Our bun only can keep 2 weeks in freezer, and everytime we send out is freshly made on the day and we dont put preservative. But actually can keep for 1 month in freezer if you want, but we put 2 weeks for the best texture of the bun you can enjoy.
    Otah Boy

  • Question : Inquiry for the item from qu3****May 20, 2018

    Is this come with otah or only bun? One packet is 10pcs right?

    Answer : [Re] Inquiry for the item from qu3****

    Dear Customer,
    Only bun, no otah inside, yes is 10 bun in 1 packet. Thanks
    Otah Boy

  • Question : Inquiry for the item from ras****Apr 21, 2018

  • Question : Inquiry for the item from Hwe****Jan 04, 2018

    Hi
    What is expiry date?

    Answer : [Re] Inquiry for the item from Hwe****

    Dear Customer,

    Our products are all freshly made, for bun, can keep 1 month in freezer.

    For other products like Otah and Mochi can keep in freezer about 1 year.Thanks

    Otah Boy

  • Question : Inquiry for the item from Hwe****Jan 04, 2018

    Hi
    What is expiry date?

    Answer : [Re] Inquiry for the item from Hwe****

    Dear Customer,
    Our products are all freshly made, for bun, can keep 1 month in freezer. Thanks
    Otah Boy

+View all Notice, FAQ, Q&A >>
[Bundle of 3+Free Otah Buns] No.1 Best Seller HALAL Chunky Nyonya Muar Otah/6 Flavours/ Frozen Fresh
[Bundle of 3+Free Otah Buns] No.1 Best Seller HALAL Chunky Nyonya Muar Otah/6 Flavours/ Frozen Fresh
Item Q&A
  • Question : Inquiry related delivery from cob****Apr 27, 2019

  • Question : Inquiry related delivery from Ely****Apr 28, 2019

    Hi

    If I order today, the latest timing is next 10th May. I would like to receive on 11th May 2-5pm. Is that possible pls? Thanks

    Answer : [Re] Inquiry related delivery from Ely****

    Dear Customer,
    You can order first with 10 May slot, then whatapp us at 91059335 to request to change the date and slot with your order number. Thanks
    Otah Boy

  • Question : Inquiry for the item from dor****Apr 27, 2019

  • Question : Inquiry for the item from yen****Apr 09, 2019

    Hi. Is it free 10 pcs lotus bun still

    Answer : [Re] Inquiry for the item from yen****

    Dear Customer,
    Yes, is 10pcs lotus bun still.
    Otah Boy

  • Question : Inquiry from coc****Mar 19, 2019

    Hi! What's the expiry date of your currently made otah? Thanks.

    Answer : [Re] Inquiry from coc****

    Dear Customer,
    This batch is Feb - March 2020. All our products are made in small quantities. We do not stock the products in large quantity for a long time so you are assured of high quality ingredients and freshness when you buy from us.
    Otah Boy

+View all Notice, FAQ, Q&A >>
[3 x OTAH + 1 PACK MOCHI ] No.1 Best Seller HALAL Chunky Nyonya Muar Otah / 7 Flavours
[3 x OTAH + 1 PACK MOCHI ] No.1 Best Seller HALAL Chunky Nyonya Muar Otah / 7 Flavours
Item Q&A
  • Question : Inquiry from Ais****Oct 10, 2018

    Store pick up - what are the hours on weekday and weekend? Can I pick up on Sunday ?

    Answer : [Re] Inquiry from Ais****

    Dear Customer,
    We close Sunday and Public holiday.
    Pick up hours Monday to Saturday 1030am - 7pm. We can special arrange extend to 9pm. but please let us know advance.
    Thanks
    Otah Boy