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Q & A Lists
Item Question & Answer
S9 Plus iPhone 8 7 X Note 8 Case 6 s Samsung Galaxy S8 S7 Edge OPPO R11 Huawei P20 Pro Mate 10 9
S9 Plus iPhone 8 7 X Note 8 Case 6 s Samsung Galaxy S8 S7 Edge OPPO R11 Huawei P20 Pro Mate 10 9
Item Q&A
  • Question : Inquiry related delivery from may****Jul 19, 2018

  • Question : Huawei Mate 9 can use Mate 10?Jul 08, 2018

    I am having a Mate 9? any advise which cover you have?

    Answer : [Re] Huawei Mate 9 can use Mate 10?

    Yes We have

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=404143802&__ar=Y

  • Question : Inquiry for the item from lay****Jul 05, 2018

  • Question : Inquiry for the item from nsa****Jul 04, 2018

    Roar lovely mirror bumper case rose gold/pink when are you restocking ? :)

    Answer : [Re] Inquiry for the item from nsa****

    Also is it shockproof for my note 8 and which tempered glass (full or case friendly) do you recommend?

    Question : [Re] Inquiry for the item from nsa****

    Yes, Stock coming soon.

    Answer : [Re] Inquiry for the item from nsa****

    By when? I need asap :)

    Question : [Re] Inquiry for the item from nsa****

    Full tempered glass ok?

    Answer : [Re] Inquiry for the item from nsa****

    Not sure about full tempered glass.

  • Question : should be iphone 6 instead of iphone 6 plus?Jun 30, 2018

    Hi, I have received my items but it was for iphone 6 plus instead of iphone 6 - Can you please let me know how to do an exchange?

    Answer : [Re] should be iphone 6 instead of iphone 6 plus?

    Could you please send in the image?

+View all Notice, FAQ, Q&A >>
iPhone 8 7 6 Samsung Galaxy Note 5  4 3 2 S7 S6 S5 iPhone 6s Plus A8 2018 Case Casing Phone Cover
iPhone 8 7 6 Samsung Galaxy Note 5 4 3 2 S7 S6 S5 iPhone 6s Plus A8 2018 Case Casing Phone Cover
Item Q&A
  • Question : Inquiry for the item from han****Jul 18, 2018

  • Question : Goospery Canvas Diary Cover Color- Red Iphone 6 plus CollectionJul 11, 2018

    Can I self collect at your shop at 676 Woodlands Dr 71? If yes, but I can't remove the shipping fee $0.95. Pls advise.

    Answer : [Re] Goospery Canvas Diary Cover Color- Red Iphone 6 plus Collection

    For mailing items self collection is not Available.

  • Question : Inquiry for the item from che****Jul 11, 2018

    Hi... do u have cover for Samsung J4? Thanks

    Answer : [Re] Inquiry for the item from che****

    Do not have,Sorry

  • Question : Inquiry related delivery from gby****Jun 25, 2018

    My order no 261167389-90 still not receive. My other items that purchase same day ALL already received last week

    Answer : [Re] Inquiry related delivery from gby****

    Please wait for few more days and keep checking your Mail box.

    Question : [Re] Inquiry related delivery from gby****

    Already waited for one week. If u send out shortly after received my order I should have received it by now like my other orders. I actually requested u to send ASAP . Tks

    Answer : [Re] Inquiry related delivery from gby****

    We have Already Mailed the item so please wait and keep checking your Mail box.

  • Question : Oppo R9Jun 22, 2018

    Is there any R9 flip phone cover?

    Answer : [Re] Oppo R9

    Do not have flip cover.

+View all Notice, FAQ, Q&A >>
REMAX BASEUS  Fast Charge USB Cable Lightning Micro Type C USB C Samsung Andriod iPhone 7 8 X 6 5 S
REMAX BASEUS Fast Charge USB Cable Lightning Micro Type C USB C Samsung Andriod iPhone 7 8 X 6 5 S
Item Q&A
  • Question : cableJul 16, 2018

    The silky 2 in 1 cable suitable for Samsung Tab 3 & Samsung Galaxy A3?
    What is the longest cable you have/

    Answer : [Re] cable

    3m

  • Question : Inquiry for the item from yeo****Jul 15, 2018

    Inquiry for the item from yeo****

    Delete
    Ask Question

    REMAX BASEUS Fast Charge USB Cable Lightning Micro Type C USB C Samsung Andriod iPhone 7 8 X 6 5 S
    Order no. 260233166
    Order No : 260233167
    REMAX Fast Charge USB Cable Lightning Micro Type C USB C Samsung Andriod iPhone 7 8 X 6 5 S Otg
    Step#1:Micro USB - Samsung Xiaomi Oppo Sony

    Order from 10 June.
    Now 14 July already spoil.
    Battery still on drian while charging and using.Jul 15, 2018 08:00

    Seller
    Sorry but 14 days warranty period is over now.Jul 15, 2018 13:36

    Answer : [Re] Inquiry for the item from yeo****

    yes

  • Question : Inquiry for the item from pec****Jul 15, 2018

    Hi, im looking for a cable to charge my nintendo switxh. Any recommendations? Thank you

    Answer : [Re] Inquiry for the item from pec****

    You may try our TypeC cable.

  • Question : Item not receivedJul 10, 2018

  • Question : Not ArrivedJul 12, 2018

    Hi, I had received order number 266290292, but not 266202744 & 266202745. I believe you have left out cos you got my latest order mail out but not the earlier one. Please have it send asap.

    Answer : [Re] Not Arrived

    We have Mailed al your orders already.

    Question : [Re] Not Arrived

    But not received. I only received my latest order but not the earlier one. If you mail out same day, then it should come together

    Answer : [Re] Not Arrived

    But not received. I only received my latest order but not the earlier one. If you mail out same day, then it should come together

    Question : [Re] Not Arrived

    Please wait for few more days and keep checking your Mail box.

    Answer : [Re] Not Arrived

    Tell me how many more days to be exact? I already got the latest order from you. As I said, if you sent out together, I should receive all

    Question : [Re] Not Arrived

    Different packages, In next 3-4 days.

+View all Notice, FAQ, Q&A >>
iPhone 8 PREMIUM DESIGN Glow Dark Case Teachers Teacher Day Gift iPhone 6 / 6S 6S Plus iPhone 7
iPhone 8 PREMIUM DESIGN Glow Dark Case Teachers Teacher Day Gift iPhone 6 / 6S 6S Plus iPhone 7
Item Q&A
  • Question : Inquiry for the item from tla****Jul 05, 2018

    1) Does 26 Rainbow Marble cover all 4 sides (top, bottom and 2 sides)?
    2) Is 26 Rainbow Marble cover glossy and flexible (for bending)?

    Answer : [Re] Inquiry for the item from tla****

    We will check and get back to you.

    Question : [Re] Inquiry for the item from tla****

    Hi, have you checked?

    Answer : [Re] Inquiry for the item from tla****

    Sorry do not have item in stock.

  • Question : Inquiry for the item from twi****Dec 14, 2017

OPPO Huawei R9 S Mate 9 10 Pro P10 Plus Y7 Prime Nova 2 2i Lite Y6 Phone case Casing Phone Cover
OPPO Huawei R9 S Mate 9 10 Pro P10 Plus Y7 Prime Nova 2 2i Lite Y6 Phone case Casing Phone Cover
Item Q&A
  • Question : Inquiry for the item from mad****Jul 14, 2018

  • Question : Inquiry for the item from lee****Apr 15, 2018

    Hi seller,
    Do you have dairy case and screen protector for Sony Xperia XA1 Plus?

    Answer : [Re] Inquiry for the item from lee****

    No

  • Question : Inquiry for the item from jes****Dec 11, 2017

    Hi,
    I like to buy the goospery canvas diary cover, the fancy diary cover and the roar noble view cover, my phone model is Asus zenfone 2 ze601kl, which one should I select from the drop down list?

    Answer : [Re] Inquiry for the item from jes****

    Do not have.

  • Question : Inquiry for the item from zet****Nov 28, 2017

    The redmi 3S is the one with fingerprint one right? You have that for the canvas diary model ya?

    Answer : [Re] Inquiry for the item from zet****

    Please check our Listing options.

    Question : [Re] Inquiry for the item from zet****

    Cause under your listing options only put redmi 3/3S, so I can't actually choose only 3S, cause redmi 3 don't have fingerprint touch and 3S have, that's why I wanted to make sure before I place order. :)

    Answer : [Re] Inquiry for the item from zet****

    Our casing can use for both models.

    Question : [Re] Inquiry for the item from zet****

    Ok! Thanks

    Answer : [Re] Inquiry for the item from zet****

    No issues :-)

  • Question : Samsung J3 ProFeb 08, 2017

    Hi Seller
    Do you seller Samsung J3 Pro cover. Thanks.

    Answer : [Re] Samsung J3 Pro

    No.

+View all Notice, FAQ, Q&A >>
REMAX Car Accessories Car Charger Car Mount Car Mobile Stand Car Holder Car Dock 3 USB Port 6.3A
REMAX Car Accessories Car Charger Car Mount Car Mobile Stand Car Holder Car Dock 3 USB Port 6.3A
Item Q&A
  • Question : Inquiry for the item from sie****Jul 10, 2018

    which car charger do you recommend for Qualcomm 3.0 quick charge for at least 2usb port?

    Answer : [Re] Inquiry for the item from sie****

    You May Try our LDNIO Car charger.

    Question : [Re] Inquiry for the item from sie****

    which model do you recomend

    Answer : [Re] Inquiry for the item from sie****

    C502

  • Question : Inquiry for the item from sie****Jul 10, 2018

    what are the volt for each USB port for C502

    Answer : [Re] Inquiry for the item from sie****

    Total Power: 25.5W
    Input: DC 12-24V
    Output: DC 5V5.1A

  • Question : Inquiry from Jus****Jul 09, 2018

  • Question : Your store addressJun 26, 2018

    May I ask your store address and go down to your store to view your products of car mount phone holder and if I
    find the right one, to pay and carry?
    Thanks

    Answer : [Re] Your store address

    Kampung Admiralty
    Blk 676, Woodlands Dr 71
    #01-10
    Singapore 730676

    Operating Hours:
    Mon - Sun, 11am - 9pm

  • Question : Inquiry for the item from sam****Jun 22, 2018

+View all Notice, FAQ, Q&A >>
Xiaomi Redmi Note Mi Max 2 Pro 5A 4A 4X 1 1S 5 Prime Plus Mi 4i  Phone case Casing Phone Cover
Xiaomi Redmi Note Mi Max 2 Pro 5A 4A 4X 1 1S 5 Prime Plus Mi 4i Phone case Casing Phone Cover
Item Q&A
  • Question : Inquiry for the item from evi****Jul 10, 2018

  • Question : Cover for galaxy tab 3 7.0Oct 30, 2017

    Hi. do you still have cover for Galaxy tab 3 7.0?
    In blue

    Answer : [Re] Cover for galaxy tab 3 7.0

    No

  • Question : Looking for flip cover stand for SM-T215May 05, 2015

    Do you have the flip cover stand for SM-T215? I am not able to locate one online. Thanks!

    Answer : [Re] Looking for flip cover stand for SM-T215

    We have cover for Tab 3 7.0 P3200 and Tab 3 7.0 lite. Please compare the models at www.gsmarena.com.

  • Question : Youth seriesMar 03, 2015

    Does the remax youth series come with the back cover as well or just the front. Can't see clearly from the picture. Thanks.

    Answer : [Re] Youth series

    Yes there is back cover as well.

  • Question : Mercury tablet PC model A3Feb 09, 2015

    Can i know which to choose for this model? i need the screen protector and cover

    Answer : [Re] Mercury tablet PC model A3

    Please place your order on below mentioned link and follow the steps

    http://list.qoo10.sg/g/414541870

    Step#1 : Samsung Galaxy A3 A300
    Step#2 : Mercury/GP Fancy Diary Cover
    Step#3 : Hot Pink(

    Question : [Re] Mercury tablet PC model A3

    so this come with screen proctector?

    Answer : [Re] Mercury tablet PC model A3

    No, We do not have screen protector for A3

    Question : [Re] Mercury tablet PC model A3

    Hi

    I think you have send the wrong cover for me

    Answer : [Re] Mercury tablet PC model A3

    You did not mention about the tablet in your query.

+View all Notice, FAQ, Q&A >>
BASEUS REMAX Fast Charge USB Cable Lightning Micro Type C USB C Samsung Andriod iPhone 8 X 7 6
BASEUS REMAX Fast Charge USB Cable Lightning Micro Type C USB C Samsung Andriod iPhone 8 X 7 6
Item Q&A
  • Question : Inquiry for the item from Jus****Jul 09, 2018

  • Question : [About Item] Related InquiriesFeb 03, 2017

    hi, do you still have pink for android? will there be any restocks?

    Answer : [Re] [About Item] Related Inquiries

    No

AWEI REMAX Wireless Magnet Sports Earphone Bluetooth Earpiece Wireless Earpiece Samsung headphone
AWEI REMAX Wireless Magnet Sports Earphone Bluetooth Earpiece Wireless Earpiece Samsung headphone
Item Q&A
  • Question : Inquiry related cancel and refund from nic****Apr 16, 2018

    Hi I have just received my wireless ear phone The box packaging was broken. After using for a few days the sound quality is bad there buzzing sound it look like quality issue. I have reported in feedback so far no follow up,appreciated you can advice how to go about getting it refund or replacement do this faulty item thanks ?

    Answer : [Re] Inquiry related cancel and refund from nic****

    We will be resending you the New item with Return Envelope so you should be receiving it Asap

    Question : [Re] Inquiry related cancel and refund from nic****

    Hi, thank you for the follow up may know how soon I will be receiving the replacement item?

    Answer : [Re] Inquiry related cancel and refund from nic****

    3 to 5 working days

    Question : [Re] Inquiry related cancel and refund from nic****

    Hi your ear phone quality was bad. To be honest I didn’t use much, less than 3 month the same problem happen and now is spoil I can’t power up please advice.
    totally disappointed with your products

    Answer : [Re] Inquiry related cancel and refund from nic****

    Thank you for your feedback and we apologize for any inconvenience caused

    Question : [Re] Inquiry related cancel and refund from nic****

    Is there any chance that I can get it fix or replace ?

    Answer : [Re] Inquiry related cancel and refund from nic****

    No, Sorry

  • Question : Inquiry related cancel and refund from nic****Jul 03, 2018

    Hi, please advice what I should do?is it possible to return for replacement or upgrade to another recommended with some discount for a good quality ear phone.
    Hope you can do some service recovery on my disappointment

    Answer : [Re] Inquiry related cancel and refund from nic****

    Please provide us your order no.

    Question : [Re] Inquiry related cancel and refund from nic****

    252160821

    Answer : [Re] Inquiry related cancel and refund from nic****

    It's already passed 14 days warranty period.

    Question : [Re] Inquiry related cancel and refund from nic****

    I understood is already pass the dates, to be honest to you this is 2nd replacement from your company.and I hardly use it and now.
    The same issue happen worst thing I can,t event power up the earphone.Totally disappointed bought this faulty and unreliable products from your company.

    appreciate you can do some service recovery

    Answer : [Re] Inquiry related cancel and refund from nic****

    Soory But Exchange or Refund is not possible now.

  • Question : Inquiry for the item from nic****Jul 03, 2018

    Totally dispointed with products it was replace before and now it was spoil again due to same issue.worst of all now it can’t event
    power up : (

    Answer : [Re] Inquiry for the item from nic****

    May I have your order no Please?

    Question : [Re] Inquiry for the item from nic****

    252160821

    Answer : [Re] Inquiry for the item from nic****

    It's already passed 14 days warranty period.

  • Question : Inquiry for the item from sha****Jun 28, 2018

    Is the remax bd800 compatible with iphone 7 and Samsung Tab A? Thanks!

    Answer : [Re] Inquiry for the item from sha****

    Yes

  • Question : Inquiry related delivery from jhe****Jun 19, 2018

+View all Notice, FAQ, Q&A >>
REMAX Power Bank Portable Charger Powerbank Slim Powerbank Lightning Micro USB Cable Powerbank
REMAX Power Bank Portable Charger Powerbank Slim Powerbank Lightning Micro USB Cable Powerbank
Item Q&A
  • Question : Inquiry for the item from lk4****Jul 04, 2018

    My orders no are 263718798 and 263718799. It's already past 2 working days. Can I do store pickup today?

    Answer : [Re] Inquiry for the item from lk4****

    Yes can.

  • Question : Inquiry related delivery from lee****May 13, 2018

    Hi Seller,
    Kindly advise the parceo receive by mail box or delivery to house.

    Answer : [Re] Inquiry related delivery from lee****

    To your Mail Box

  • Question : rpp-53Apr 20, 2018

    Hi seller,

    May I know the size of RPP-53?

    Thanks

    Answer : [Re] rpp-53

    in cm

    Question : [Re] rpp-53

    21*86.5*181.5mm

  • Question : Inquiry for the item from mus****Aug 17, 2017

    I wish to buy remax proda box 10000mah. Does it come warranty?

    Answer : [Re] Inquiry for the item from mus****

    14 days warranty.

  • Question : Weight of itemMar 21, 2017

    Hi can I know the weight & size of these 2 items?

    1) REMAX - Mink Powerbank - 10000 mAh
    2) Remax Proda Power Box 10000mAh Power Bank

    Thanks.

    Answer : [Re] Weight of item

    We will check and get back to you.

    Question : [Re] Weight of item

    Ok thanks. Pls let me know as like to order asap.

    Answer : [Re] Weight of item

    Ok

    Question : [Re] Weight of item

    Hi any update?

    Answer : [Re] Weight of item

    Mink 10,000 out of stock

    Proda power box,-dimensions-16 /6.6 /2.5 cm

    Weight-490g

+View all Notice, FAQ, Q&A >>
Remax 8GB 16GB 32GB Class 10 Ultra Fast Speed Micro SD TF Memory Card Flash Drive
Remax 8GB 16GB 32GB Class 10 Ultra Fast Speed Micro SD TF Memory Card Flash Drive
Item Q&A
  • Question : Inquiry for the item from ama****Jun 30, 2018

    What is the warranty like for micro SD card?

    Answer : [Re] Inquiry for the item from ama****

    10 Years.

    Question : [Re] Inquiry for the item from ama****

    Do you have 64GB or 256GB?

    Answer : [Re] Inquiry for the item from ama****

    We have 64 GB and 128GB

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=606138826&__ar=Y

    Question : [Re] Inquiry for the item from ama****

    So much more expensive?

    Answer : [Re] Inquiry for the item from ama****

    Might as well I buy 4 piece 32GB SD right?

    Question : [Re] Inquiry for the item from ama****

    Yeah But you can not use all 4 32 GB Together in one phone.

  • Question : Inquiry for the item from kru****Mar 23, 2018

    Your microsd 10 years local warranty?

    Answer : [Re] Inquiry for the item from kru****

    Yes

  • Question : Remax 32 GB CLASS 10Sep 02, 2016

    Can this be used in Samsung S3?

    Answer : [Re] Remax 32 GB CLASS 10

    Yes

    Question : [Re] Remax 32 GB CLASS 10

    Thank you. I bought 2 previously elsewhere but the cards get spoilt very fast

    Answer : [Re] Remax 32 GB CLASS 10

    Noted with Thanks

  • Question : Problem with self pick upOct 31, 2015

    Dear Sir
    I bought products from your shop with store self collection. However, now i go out from Singapore and it will be very long to get back Singapore. I requested to my friend to go and collect at your shop however she cannot go there. So I would like to request for shipping service for the following items.All products are in group buy. I have not paid for postal service.So, I would like to by one more product with group buy and I would like to add previous items to new buy shipping. Will it be ok?Please reply me .f OK I will buy one more product and I would like to add previous order to this shipping.The following are order no of my orders.
    155523040 (OTG adaptor)
    155652270 (2 X 32 GB SD cards)
    155523038 (USB charger cable, black)
    155523039 (USB charger cable, blue)
    Thanks in advance
    Zeyar

    Answer : [Re] Problem with self pick up

    For Self collect Services Shipping is not available. You will have to collect it from our ware house only.

    Question : [Re] Problem with self pick up

    Ok thanks

    Answer : [Re] Problem with self pick up

    Noted with Thanks

    Question : [Re] Problem with self pick up

    Dear Sir
    The plan is changed and my friend will come and collect tomorrow 2/11/2015 Monday. Please arrange for collect.Thanks.
    Zeyar

    Answer : [Re] Problem with self pick up

    Noted with Thanks

  • Question : Sony Xperia SPAug 16, 2015

    I want to purchase the phone cover for Sony Xperia SP.Do you have stock?

    Answer : [Re] Sony Xperia SP

    Please check our store for stocks.

+View all Notice, FAQ, Q&A >>
REMAX Fast Charge USB Cable Lightning Micro Type C USB C Samsung Andriod iPhone 8 X 7 6  Adapter OTG
REMAX Fast Charge USB Cable Lightning Micro Type C USB C Samsung Andriod iPhone 8 X 7 6 Adapter OTG
Item Q&A
  • Question : Inquiry for the item from san****Jun 30, 2018

    May I know below item I choose is for iPhone 6 Plus and USB type use?

    Answer : [Re] Inquiry for the item from san****

    Yes

  • Question : Inquiry for the item from lia****Jun 30, 2018

    I opened one and used it last night. It didn’t charge. I realised it lose connection easily. Is it a batch problem or just this one? Can you replace please?

    Answer : [Re] Inquiry for the item from lia****

    We will be resending you the New item so you should be receiving it Asap

  • Question : Inquiry for the item from rfo****Jun 29, 2018

    Hi, just received my cable and the metal part slides right off the connector. Is this a defect?

    Answer : [Re] Inquiry for the item from rfo****

    We will be resending you the Correct item with Return Envelope so you should be receiving it Asap

    Question : [Re] Inquiry for the item from rfo****

    Thanks for the fast response! Looking forward to receiving it :)

    Answer : [Re] Inquiry for the item from rfo****

    No issues:)

  • Question : Inquiry for the item from pro****Jun 28, 2018

    Hi, item sent out on 5th June and I still have not received...

    Answer : [Re] Inquiry for the item from pro****

    We apologize for the delay, still waiting for Singpost reply.

  • Question : Inquiry for the item from dav****Jun 22, 2018

    I want to buy 2x REMAX 3-in-1. I opt for 65c normal postage. However the purchase order always end up with $4 Qxpress postage instead. Pls advise.

    Answer : [Re] Inquiry for the item from dav****

    Could you please send in the screen shot?

    Question : [Re] Inquiry for the item from dav****

    Opt for Normal post 65c

    Answer : [Re] Inquiry for the item from dav****

    Came out $4 Shipping cost

    Question : [Re] Inquiry for the item from dav****

    We are not able to see any issues,Please find attached

    Answer : [Re] Inquiry for the item from dav****

    I have tried again both on my phone and desktop. Still show $4 as shipping fee despite the fact that i chose normal postage.

    Nvrmind, I will delay my purchase for this item for the time being.

    Question : [Re] Inquiry for the item from dav****

    Ok

+View all Notice, FAQ, Q&A >>
REMAX RT-U1 Inverted Umbrella / RT-U2 Nano Umbrella  / RT-U3 Automatic Umbrella
REMAX RT-U1 Inverted Umbrella / RT-U2 Nano Umbrella / RT-U3 Automatic Umbrella
Item Q&A
  • Question : Inquiry for the item from cat****Jun 23, 2018

    Do you have stock for transparent umbrella?

    Answer : [Re] Inquiry for the item from cat****

    No,Sorry

  • Question : Item weightFeb 05, 2018

    What is the weight for RT-U3 ?

    Do you have RT-U4? if yes, the weight?

    Answer : [Re] Item weight

    Both not in stock

    Question : [Re] Item weight

    Hi, I am asking about the weight of the items. If they are too heavy, I would not consider at all.

    Answer : [Re] Item weight

    We do not have item so not sure about their weight.

  • Question : Inquiry for the item from yip****Jun 18, 2017

    Hi, which model has the best uv protection? How many percentage? Thanks

    Answer : [Re] Inquiry for the item from yip****

    We will check and get back to you.

    Question : [Re] Inquiry for the item from yip****

    Almost a week still did not hear from you?

    Answer : [Re] Inquiry for the item from yip****

    Sorry not sure about uv percentage.

  • Question : RT-U3 Automatic umbrella weightJun 21, 2017

    Hi,
    I am interested in the RT-U3 automatic umbrella. What is the weight of the umbrella as it is not stated? Thank you in advance for your advice.

    Answer : [Re] RT-U3 Automatic umbrella weight

    We will check and get back to you.

  • Question : Inquiry for the item from ivy****Jun 06, 2017

    Hi, any restock for RT U3 Spring unbrella? Are these authentic Remax umbrella? Thanks

    Answer : [Re] Inquiry for the item from ivy****

    Yes in 1-2-week time

    Question : [Re] Inquiry for the item from ivy****

    Are these authentic Remax umbrella?

    Answer : [Re] Inquiry for the item from ivy****

    Any promotion coming up? Thanks

    Question : [Re] Inquiry for the item from ivy****

    Yes Authentic.

    Answer : [Re] Inquiry for the item from ivy****

    Any promotion coming up soon?

    Question : [Re] Inquiry for the item from ivy****

    No,Sorry

    Answer : [Re] Inquiry for the item from ivy****

    Ok. Thanks. By the way, is this made in China?

    Question : [Re] Inquiry for the item from ivy****

    Yes

    Answer : [Re] Inquiry for the item from ivy****

    Thanks

    Question : [Re] Inquiry for the item from ivy****

    No issues :-)

+View all Notice, FAQ, Q&A >>
Phone cases Mercury Fancy Diary Samsung Galaxy CORE I8262 TREND LITE S7390 GRAND I9082 Nokia Lumia 1020 G3 Samsung Galaxy Note 3 2 1 S2 S3 S4 MINI Active Ace 3 2 Mega 5.8 6.3 zenfone 6 5 LG F70 z3
Phone cases Mercury Fancy Diary Samsung Galaxy CORE I8262 TREND LITE S7390 GRAND I9082 Nokia Lumia 1020 G3 Samsung Galaxy Note 3 2 1 S2 S3 S4 MINI Active Ace 3 2 Mega 5.8 6.3 zenfone 6 5 LG F70 z3
Item Q&A
  • Question : Inquiry for the item from nge****Jun 23, 2018

    My Xiaomi Redmi phone is a very old model - HM Note 1W. May I know if any of the phone casings you are selling is suitable for my hp model? If so, please advise how to fill up Step 1, 2 and 3 when ordering. Would be great if you can let me know the dimensions of the phone casing. Thanks!

    Answer : [Re] Inquiry for the item from nge****

    Sorry do not have.

  • Question : Inquiry for the item from jt.****May 27, 2018

  • Question : Item sent wronglyApr 20, 2016

    Dear Seller,
    I ordered a Samsung S2 phone casing and received a Samsung Core 2, please check my order and advise what i can do.

    Answer : [Re] Item sent wrongly

    please drop us an email to premiumscreenprotector@gmail.com with the details below:
    1. Order / Cart No.:
    2. Payment Date:
    3. Name:
    4. Mailing Address:
    5. Description of the problem:
    6. Image of the problem you are encountered.
    7. Contact No. / Email:

  • Question : Sony Xperia Z1 C6903Jan 08, 2016

    Please advise for Sony Xperia Z1 C6903 model which should I select? Saw that there is L36H and L39H.

    Thank you

    Answer : [Re] Sony Xperia Z1 C6903

    Both Are Same.

  • Question : Samsung Galaxy Trend Duos S7562CAug 02, 2015

    Hi seller, may I know which casing is suitable for Samsung Galaxy Trend Duos S7562C? Many thanks~

    Answer : [Re] Samsung Galaxy Trend Duos S7562C

    We are not sure about that, Please check www.gsmarena.com to compare the models.

+View all Notice, FAQ, Q&A >>
Remax Micro USB OTG iOS Lightning to Micro Type C to USB OTG Adapter for iPhone 5 5 S 6 7 Samsung
Remax Micro USB OTG iOS Lightning to Micro Type C to USB OTG Adapter for iPhone 5 5 S 6 7 Samsung
Item Q&A
  • Question : Wrong Item: Order no. 261100498Jun 20, 2018

    Hi
    I wanted to ordered x3 (x2 gold, x1 silver) REMAX Adapter USB to TYPE C. But i received something different that's for USB Flash drive. How can i exchange please? Please advise and help.

    Answer : [Re] Wrong Item: Order no. 261100498

    Could you please send in the image?

    Question : [Re] Wrong Item: Order no. 261100498

    This is what i received

    Answer : [Re] Wrong Item: Order no. 261100498

    and this is what i wanted:

    Question : [Re] Wrong Item: Order no. 261100498

    picture sample

    Answer : [Re] Wrong Item: Order no. 261100498

    It is As per your order USB to Type C OTG.

    Question : [Re] Wrong Item: Order no. 261100498

    i thought i was ordering the USB to Type C when i see this picture. How can i exchange as the flash drive isn't what i wanted/expected.

    Answer : [Re] Wrong Item: Order no. 261100498

    It's Not flash drive, It's USB to type C as per your order

    Question : [Re] Wrong Item: Order no. 261100498

    Hi, it is ok. i am liaising with another service officer for exchange. Because what i am tryin to say is, i wanted USB to Type C not the OTG item which also share the same name as "USB to Type C". So what i get wasn't what i needed/wanted, hence needed an exchange for the correct products that i originally wanted to buy.

    Answer : [Re] Wrong Item: Order no. 261100498

    Ok For Exchnage

    please drop us an email to premiumscreenprotector@gmail.com with the details below:
    1. Order / Cart No.:
    2. Payment Date:
    3. Name:
    4. Mailing Address:
    5. Description of the problem:
    6. Image of the problem you are encountered.
    7. Contact No. / Email:

    Question : [Re] Wrong Item: Order no. 261100498

    The difference/confusion caused was because of the extra word OTG at the back which i didn't know what it means. But the name "USB to Type C" description looks the same to me.

    Answer : [Re] Wrong Item: Order no. 261100498

    Ok,Please Email for Exchange.

    Question : [Re] Wrong Item: Order no. 261100498

    Thank you! Doing so now. :)

    Answer : [Re] Wrong Item: Order no. 261100498

    ok

  • Question : Inquiry for the item from sta****Mar 15, 2018

    I would like to get a USB adapter to connect between MacBook Pro and other usb devices. May I know which one should I get? Thanks

    Answer : [Re] Inquiry for the item from sta****

    Which other device,You want to connect to?

    Question : [Re] Inquiry for the item from sta****

    Like portable hard disk and iPhone using respective cable.

    Answer : [Re] Inquiry for the item from sta****

    Then Can select REMAX USB To Type C / USB C OTG

    Question : [Re] Inquiry for the item from sta****

    I have paid using paylah. But Qoo10 app didn’t bring me back to complete the transaction. Can u reject the payment ?

    Answer : [Re] Inquiry for the item from sta****

    This is the payment details.

    Question : [Re] Inquiry for the item from sta****

    Please email at help@qoo10.sg regarding your Payment.

  • Question : WarrantyDec 22, 2017

    Hi,
    How many months is the REMAX Micro USB to Micro Type C Adapter ?

    Rgds.
    Lee

    Answer : [Re] Warranty

    All items with 14 days warranty

  • Question : Inquiry for the item from mus****Sep 27, 2017

    Is it able To connect my hd to my phone to allowed my phone to read the contents of the hd?

    Answer : [Re] Inquiry for the item from mus****

    Which item?

    Question : [Re] Inquiry for the item from mus****

    The usb to micro otg

    Answer : [Re] Inquiry for the item from mus****

    No

  • Question : Inquiry for the item from yod****Jun 09, 2017

    Does it support iphone 7? Any recommended ios apps to copy photos to thumb druve vis this otg?

    Answer : [Re] Inquiry for the item from yod****

    Yes Support.

+View all Notice, FAQ, Q&A >>
S9 Plus iPhone 8 X Note 8 S8 7 6 5 S OPPO Huawei Tempered Glass Screen Protector Samsung Note WK
S9 Plus iPhone 8 X Note 8 S8 7 6 5 S OPPO Huawei Tempered Glass Screen Protector Samsung Note WK
Item Q&A
  • Question : Wrong option chosen for screen protectorJun 13, 2018

    Hi, I have just made an order for the Sumsung screen protector (Order No.260542264) but realized that I have chosen the wrong model.

    It should be Samsung Galaxy 8, Tempered Glass, Black, Screen protector, and not Samsung Note 8.

    Can you change the and ship out Galaxy 8 so that I do not have to cancel the order, since price is the same?

    Thank you.

    Answer : [Re] Wrong option chosen for screen protector

    You Mean You need S8?

    Question : [Re] Wrong option chosen for screen protector

    Yes, cancel the Note 8 and change to S8.

    Answer : [Re] Wrong option chosen for screen protector

    Ok

    Question : [Re] Wrong option chosen for screen protector

    Thank you.

    Answer : [Re] Wrong option chosen for screen protector

    No issues:)

  • Question : Inquiry for the item from eup****Jun 06, 2018

    Do u have s9 privacy tempered glass?

    Answer : [Re] Inquiry for the item from eup****

    No,Sorry

  • Question : Inquiry for the item from xxa****May 31, 2018

    If screen protector doesn't stick well can refund? I'm worried about it not sticking well based on the feedbacks.

    Answer : [Re] Inquiry for the item from xxa****

    please drop us an email to premiumscreenprotector@gmail.com with the details below:
    1. Order / Cart No.:
    2. Payment Date:
    3. Name:
    4. Mailing Address:
    5. Description of the problem:
    6. Image of the problem you are encountered.
    7. Contact No. / Email:

  • Question : s9May 23, 2018

    anti blue ray for s9?
    do u have s9 mecury flip case at shop? price?

    Answer : [Re] s9

    Yes,Please check below mentioned Link

    http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=413099613

  • Question : Inquiry for the item from kol****May 20, 2018

    Does the anti-blue ray full coverage tempered glass fit any type of casing for Iphone 7 How long will by post take?

    Answer : [Re] Inquiry for the item from kol****

    3 to 5 Working days.

    Question : [Re] Inquiry for the item from kol****

    Does the full coverage tempered glass fit any type of casing for iphone 7?

    Answer : [Re] Inquiry for the item from kol****

    Not sure about this, Sorry.

+View all Notice, FAQ, Q&A >>
Universal Travel adapter for iPhone Samsung HTC Android Smartphones
Universal Travel adapter for iPhone Samsung HTC Android Smartphones
Item Q&A
  • Question : Inquiry for the item from eel****Jun 05, 2018

  • Question : Inability to ChargeJan 14, 2016

    Hi,

    I have just received my item but am unable to charge it.

    I have explored all methods of charging it (via laptop, direct connection and powerbank) to no avail.

    I would like to request for a 1 for 1 exchange.

    Please advice the location for the exchange.

    Thank you.

    Answer : [Re] Inability to Charge

    please drop us an email to premiumscreenprotector@gmail.com with the details below:
    1. Order / Cart No.:
    2. Payment Date:
    3. Name:
    4. Mailing Address:
    5. Description of the problem:
    6. Image of the problem you are encountered.
    7. Contact No. / Email:

S9 Plus iPhone 8 X Note 8  7 6 5 S LG Xiaomi Tempered Glass Screen Protector Samsung Note Remax WK
S9 Plus iPhone 8 X Note 8 7 6 5 S LG Xiaomi Tempered Glass Screen Protector Samsung Note Remax WK
Item Q&A
  • Question : Inquiry for the item from jes****May 29, 2018

    S9 plus tempered glass, can I know if the adhesive is on the whole surface at the back of the glass?
    Because I ever bought tempered glass for S9+, the adhesive is only at the top and bottom borders.
    Please advise

    Answer : [Re] Inquiry for the item from jes****

    Not on the whole surface.

    Question : [Re] Inquiry for the item from jes****

    Thanks

    Answer : [Re] Inquiry for the item from jes****

    Np

  • Question : Defective Tempered GlassJan 31, 2018

    Dear seller,

    I bought two pieces of tempered glass recently (order 245565103 and 245565104) however the clear version is defective, the case also cracked.. Please see picture attached.

    Answer : [Re] Defective Tempered Glass

    please drop us an email to premiumscreenprotector@gmail.com with the details below:
    1. Order / Cart No.:
    2. Payment Date:
    3. Name:
    4. Mailing Address:
    5. Description of the problem:
    6. Image of the problem you are encountered.
    7. Contact No. / Email:

  • Question : Received item damagedAug 03, 2017

    Please send me a replacement or advise on how to proceed. Thanks

    Answer : [Re] Received item damaged

    We will be resending you the new item so you should be receiving it asap.

    Question : [Re] Received item damaged

    Okay thank you for your prompt reply. Appreciate it

    Answer : [Re] Received item damaged

    No issues :-)

REMAX Power Bank Portable Charger Powerbank Slim Powerbank Lightning Micro USB Cable Powerbank
REMAX Power Bank Portable Charger Powerbank Slim Powerbank Lightning Micro USB Cable Powerbank
Item Q&A
  • Question : Inquiry for the item from set****May 27, 2018

  • Question : Inquiry from edw****Nov 22, 2017

  • Question : remax 30000mah notebookNov 03, 2017

  • Question : Inquiry for the item from ann****Sep 26, 2017

    hi, can u provide the dimension on each different type of power bank ? which is the fast charging type ?

    Answer : [Re] Inquiry for the item from ann****

    Which power bank dimension you want?

  • Question : portableApr 27, 2017

    is there any suitable for charging a HP laptop? thanks.

    Answer : [Re] portable

    No

+View all Notice, FAQ, Q&A >>
Monopod FREE Mobile Phone Holder ! Selfie Pod Bluetooth Shutter Control iPhone 5C 5S 4S Galaxy S3 S4 S5 Note 2 3 SLR Camera Sony HTC LG
Monopod FREE Mobile Phone Holder ! Selfie Pod Bluetooth Shutter Control iPhone 5C 5S 4S Galaxy S3 S4 S5 Note 2 3 SLR Camera Sony HTC LG
Item Q&A
  • Question : Is self-collection available?May 16, 2018

  • Question : Is it set?Mar 05, 2015

    dear seller
    Monopod and shutter Bluetooth come in same order or buy separate? If not come together how to selfie only with monopod only please advice

    Answer : [Re] Is it set?

    You will have to buy separately both the items.

  • Question : Order num. 140511585Feb 22, 2015

    where is my blue tooth white control?
    I haven receive the other product but not white blue tooth shutter control.......

    Answer : [Re] Order num. 140511585

    please drop us an email to premiumscreenprotector@gmail.com with the details below:
    1. Order / Cart No.:
    2. Payment Date:
    3. Name:
    4. Mailing Address:
    5. Description of the problem:
    6. Image of the problem you are encountered.
    7. Contact No. / Email:

    Question : [Re] Order num. 140511585

    I have not receive the white shutter control which order........ Wanted to use it for CNY but u did not send me at all... Order number is above! I can't take any pic for u as I did not receive the item I order. Please send my item that I paid asap. Tks!

    Answer : [Re] Order num. 140511585

    Please email your details to serve you better.

    Question : [Re] Order num. 140511585

    Order number 140511585
    Cart number. 93008794
    Ordered on 12th Feb '15
    Bluetooth shutter control
    (WHITE COLOUR) not yet received.....

    Answer : [Re] Order num. 140511585

    Please email your details at premiumscreenprotector@gmail.com

    Question : [Re] Order num. 140511585

    Hi seller ,alrd sent email today at 0041hrs..
    Please check ur mail, tks.

    Answer : [Re] Order num. 140511585

    We have replied to your email, Please check

  • Question : EnquiryDec 21, 2014

    Hi seller,
    How to order if I want the monopod with phone holder and shutter control? How to select the option?

    Answer : [Re] Enquiry

    Yes Please place your order on below mentioned link:

    http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=401412010

  • Question : Best price for 100 pcs?!Oct 11, 2014

    Hi, pls quote ur best price for. 100 pcs of monopod with mobile holder. Thx

    Answer : [Re] Best price for 100 pcs?!

    Please email us at premiumscreenprotector@gmail.com with all your details and requirement

+View all Notice, FAQ, Q&A >>
REMAX KONFULON WK  Desktop OutDoor Fabric Metallic Portable Electronic Smart Bluetooth Speaker
REMAX KONFULON WK Desktop OutDoor Fabric Metallic Portable Electronic Smart Bluetooth Speaker
Item Q&A
  • Question : Inquiry related delivery from ah_****May 13, 2018

  • Question : Self-collect optionDec 24, 2017

REMAX F22 Magntic Makeup Handheld Fan /  F21 Silent USB Fan with Clip
REMAX F22 Magntic Makeup Handheld Fan / F21 Silent USB Fan with Clip
Item Q&A
  • Question : Please cancel my order since what i want is not available.May 08, 2018

    Hi seller. you sms me yesterday saying that the REMAX Sunflower Clip On Flexible Neck Fan is not coming in anymore and asked if i will like other types of fan. I am sorry but i am only looking for those with flexible neck. Please cancel my order.

    Answer : [Re] Please cancel my order since what i want is not available.

    Ok

    Question : [Re] Please cancel my order since what i want is not available.

    how do i check if the order is cancel?

    Answer : [Re] Please cancel my order since what i want is not available.

    We will let you know

    Question : [Re] Please cancel my order since what i want is not available.

    saw the cancellation of order already. thanks.

    Answer : [Re] Please cancel my order since what i want is not available.

    No issues:)

  • Question : self collect.Apr 11, 2018

    Hi seller. self collect available? is the fan using rechargable batteries?

    Answer : [Re] self collect.

    Yes Avl. Which Fan?

    Question : [Re] self collect.

    the flexible neck fan. so i order here or i pay on the spot?

    Answer : [Re] self collect.

    You will have to pay here only.

    Question : [Re] self collect.

    the delivery mode i choose what? no self pick up to select

    Answer : [Re] self collect.

    Oh,Please try after some time

    Question : [Re] self collect.

    Still dun haf. Or can i choose singpost normal mail which is free than i state on the memo that i am self collecting.

    Answer : [Re] self collect.

    Please try in Evening again.

  • Question : order no 140237044 REMAX Parkour Series CoverFeb 11, 2015

    It was indicated as shipped on 05 Feb. Has been a week but nothing received.
    Have you sent the item?

    Answer : [Re] order no 140237044 REMAX Parkour Series Cover

    Yes your order has already been shipped on 06/02/2015

  • Question : Tampered Glass Screen Protector Recd CrackedOct 16, 2014

    Order 47605263, Tampered Glass Screen Protector for Iphone 6Plus received CRACKED. Please see attached photo. I had bought many many Tampered Glass Screen Protectors from you with no problem. Only this time, so sad!

    Answer : [Re] Tampered Glass Screen Protector Recd Cracked

    please drop us an email to premiumscreenprotector@gmail.com with the details below:
    1. Order / Cart No.:
    2. Payment Date:
    3. Name:
    4. Mailing Address:
    5. Description of the problem:
    6. Image of the problem you are encountered.
    7. Contact No. / Email:

  • Question : CaseNov 07, 2013

    Hi, may i just double check. Because your photos show s3 casing. May i just confirm the case i ordered is blackberry bold 9900?

    Answer : [Re] Case

    Picture on the website is for illustration only that's not the actual image of the product so don't worry about that and place you order as per the title.