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Q & A Lists
Item Question & Answer
REMAX BASEUS  Fast Charge USB Cable Lightning Micro Type C USB Samsung Andriod iPhone XS MAX XR 8 7
REMAX BASEUS Fast Charge USB Cable Lightning Micro Type C USB Samsung Andriod iPhone XS MAX XR 8 7
Item Q&A
  • Question : 10.1 inch ipadSep 20, 2018

    Hi. Do you sell tempered glass cover and iPad cover for 10.1 inch?

    Answer : [Re] 10.1 inch ipad

    No,Sorry

  • Question : Fast Charge CableSep 20, 2018

    Hi, please advise which cable is suitable for Hwawei Nova 3i handphone. Thanks.

    Answer : [Re] Fast Charge Cable

    Please Try Our Premium 5A Cable.

  • Question : Inquiry for the item from sbg****Sep 17, 2018

  • Question : Inquiry for the item from ted****Sep 17, 2018

    which cable you recommend for iphone 6+ for reliabilty n fast charge?

    Answer : [Re] Inquiry for the item from ted****

    You May try our Remax metal fast charge Cable.

  • Question : S9+ selectionSep 17, 2018

+View all Notice, FAQ, Q&A >>
iPhone X XS MAX XR 8 Plus S9 S8 7 6 5 S OPPO Huawei Tempered Glass Screen Protector Samsung Note 9
iPhone X XS MAX XR 8 Plus S9 S8 7 6 5 S OPPO Huawei Tempered Glass Screen Protector Samsung Note 9
Item Q&A
  • Question : Inquiry for the item from pau****Sep 20, 2018

    Can I ask whether the oppo R9 screen protector got any anti blue light protection ?

    Answer : [Re] Inquiry for the item from pau****

    No

  • Question : Inquiry for the item from che****Sep 15, 2018

  • Question : Inquiry for the item from din****Sep 18, 2018

    Hi I just placed order for 2 note 9 tempered glass. I have selected self collection. Can I come collect today?

    Answer : [Re] Inquiry for the item from din****

    Can collect after 24-48 Hours Of your Order.

    Question : [Re] Inquiry for the item from din****

    Okay I'll collect it tomorrow. Thank you for your reply

    Answer : [Re] Inquiry for the item from din****

    Okay I'll collect it tomorrow. Thank you for your reply

    Question : [Re] Inquiry for the item from din****

    ok

    Answer : [Re] Inquiry for the item from din****

    I'm coming to collect today

    Question : [Re] Inquiry for the item from din****

    Must I really print the voucher can I just show it on phone?

    Answer : [Re] Inquiry for the item from din****

    Can show it on phone.

  • Question : EnquirySep 17, 2018

    Is the price the same if we purchase from your shop directly?

    Answer : [Re] Enquiry

    Retail Pricing are different then Online Pricing.

  • Question : Inquiry for the item from ANG****Sep 16, 2018

+View all Notice, FAQ, Q&A >>
iPhone 8 7 6 Samsung Galaxy Note 5  4 3 2 S7 S6 S5 iPhone 6s Plus A8 2018 Case Casing Phone Cover
iPhone 8 7 6 Samsung Galaxy Note 5 4 3 2 S7 S6 S5 iPhone 6s Plus A8 2018 Case Casing Phone Cover
Item Q&A
  • Question : [273308174] Order Need to be CancelledSep 19, 2018

    Hi,
    Accordingly to your attached whatsup msg to us, you item is out of stock. Why did u change the item status to be shipping on delivery. Can you please refund our order.

    Answer : [Re] [273308174] Order Need to be Cancelled

    Refunded

  • Question : Inquiry for the item from Cho****Aug 25, 2018

  • Question : Inquiry for the item from han****Jul 18, 2018

  • Question : Goospery Canvas Diary Cover Color- Red Iphone 6 plus CollectionJul 11, 2018

    Can I self collect at your shop at 676 Woodlands Dr 71? If yes, but I can't remove the shipping fee $0.95. Pls advise.

    Answer : [Re] Goospery Canvas Diary Cover Color- Red Iphone 6 plus Collection

    For mailing items self collection is not Available.

  • Question : Inquiry for the item from che****Jul 11, 2018

    Hi... do u have cover for Samsung J4? Thanks

    Answer : [Re] Inquiry for the item from che****

    Do not have,Sorry

+View all Notice, FAQ, Q&A >>
REMAX BASEUS Fast Charge USB Cable Lightning Micro Type C USB C Samsung Andriod iPhone 8 X 7 6 OTG
REMAX BASEUS Fast Charge USB Cable Lightning Micro Type C USB C Samsung Andriod iPhone 8 X 7 6 OTG
Item Q&A
  • Question : ItemSep 18, 2018

    Hi , which one support 2 in 1 micro / lighting with charging and data transfer ?

    Answer : [Re] Item

    Wk Ms 2 in 1 cable.

    Question : [Re] Item

    Thanks

    Answer : [Re] Item

    No worries :)

  • Question : WDC-041Sep 03, 2018

  • Question : Inquiry for the item from jan****Aug 05, 2018

    Your magnet cable no more stock? Will the stock come again? The buy one free one with different length.

    Answer : [Re] Inquiry for the item from jan****

    Yes we have

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=552704084&__ar=Y

    Question : [Re] Inquiry for the item from jan****

    Not that one is the other type got few different length and colour got black, blue, green, orange, hot pink one.

    Answer : [Re] Inquiry for the item from jan****

    yes.

    Question : [Re] Inquiry for the item from jan****

    I can't see it on that link.

    Answer : [Re] Inquiry for the item from jan****

    Which cable you want?

    Question : [Re] Inquiry for the item from jan****

    Hello the cable I'm looking for is this type. Will there be any in stock again?

    Answer : [Re] Inquiry for the item from jan****

    Step#1 : Lightning iPhone X / 8 / 7 Plus /6/5/iPad Air
    Step#2 : [BUY 1 FREE 1] Magnet Fast Charge Cable -0.23M
    Step#3 : Hot Pink(-$0.1)
    Animal Cable Bite Charger Protector : none

    Question : [Re] Inquiry for the item from jan****

    I think in smartphone cannot see

    Answer : [Re] Inquiry for the item from jan****

    please try on desktop.

    Question : [Re] Inquiry for the item from jan****

    Will do thank you.

    Answer : [Re] Inquiry for the item from jan****

    Have tired but there no such listing.

    Question : [Re] Inquiry for the item from jan****

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=552704084&__ar=

    You are checking on above link

  • Question : PREMIUM QUALITY 5A TYPE C USB CABLEAug 16, 2018

+View all Notice, FAQ, Q&A >>
Note 9 iPhone X 8 7 S9 Plus Case 6 s Samsung Galaxy S8 S7 Edge OPPO R15 Huawei P20 Pro Mate 10 9
Note 9 iPhone X 8 7 S9 Plus Case 6 s Samsung Galaxy S8 S7 Edge OPPO R15 Huawei P20 Pro Mate 10 9
Item Q&A
  • Question : Inquiry for the item from eas****Sep 18, 2018

    when can i receive my refund that was promised? twice u send out the wrong items to me. i had posted out both wrong items back to you on the 8th. dont tell me you have not received them yet. no updates from you. no reply in your sms. kindly refund my money back!

    Answer : [Re] Inquiry for the item from eas****

    OK

  • Question : Inquiry for the item from isz****Sep 17, 2018

    Which model can fit Oppo R9 phone? Thanks.

    Answer : [Re] Inquiry for the item from isz****

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=404143802&__ar=Y

    Please place your order on Above link

  • Question : Inquiry for the item from ren****Sep 14, 2018

    Will u restock the mirror bumper case red colour? Thanks!!

    Answer : [Re] Inquiry for the item from ren****

    Not Sure.

  • Question : Can I exchange?Sep 12, 2018

    Can i request for a 1 to 1 exchange? I have chosen a wrong size. I needed a cover for iphone 7 (not plus).
    I can come to shop to exchange immediately if possible, Please advise.

    Answer : [Re] Can I exchange?

    Yes.

    $1 Exchange charges apply.

    Question : [Re] Can I exchange?

    sure.. no problem. Can i come in 1 hr time? do you have the same stock for iPhone 7?

    Answer : [Re] Can I exchange?

    Depend On Stock Avaliblity at Retail store so Can not commit,

  • Question : Inquiry for the item from sue****Aug 31, 2018

    Hi, is there any iphone casing that is suitable for iPhone 5? Thank you.

    Answer : [Re] Inquiry for the item from sue****

    Yes we have

    http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=412939406

+View all Notice, FAQ, Q&A >>
Mercury Goospery REMAX Cover Tablet Apple iPad 2 3 4 5 iPad Air Mini Samsung Galaxy Note 8.0 10.1
Mercury Goospery REMAX Cover Tablet Apple iPad 2 3 4 5 iPad Air Mini Samsung Galaxy Note 8.0 10.1
Item Q&A
  • Question : Inquiry for the item from Che****Sep 16, 2018

    Hi, which option should I select for ipad 9.7 bought in 2018? Is it the same as ipad 9.7? Thanks

    Answer : [Re] Inquiry for the item from Che****

    Yes

  • Question : N5100 coverJul 21, 2017

    Hello, may i ask if the N5100 covers work for N5120 as well? Thanks in advance!

    Answer : [Re] N5100 cover

    We are not sure about that.

  • Question : Roar Simply life diary cover for iPad miniMay 01, 2017

    May I know what is the material of the cover? is it canvas?
    Does the inner TPU wrapped all around the iPad Mini?

    Answer : [Re] Roar Simply life diary cover for iPad mini

    waxed canvas. yes the TPU wraps around the ipad mini but leaves the screen unwrapped

  • Question : Inquiry related delivery from cor****Apr 29, 2017

    Possible to collect iPad mini 4 cover from your shop as I need it quite urgently. If possible, please advise where the collection place would be. Thanks.

    Answer : [Re] Inquiry related delivery from cor****

    Sorry but self collection is not available for this listing.

  • Question : Inquiry for the item from lay****Apr 11, 2017

    Do you have cover for apple ipad 9.7 2017? Thks.

    Answer : [Re] Inquiry for the item from lay****

    No

+View all Notice, FAQ, Q&A >>
Tablet Cases Goospery Mercury Fancy Diary Samsung Galaxy Tablet Tab 2 3 7.0 8.0 10.5 10.1 Apple iPad 2/3/4 Air/5 Note 10.1 LG G Pad 8.3 8.4 Xiaomi mipad
Tablet Cases Goospery Mercury Fancy Diary Samsung Galaxy Tablet Tab 2 3 7.0 8.0 10.5 10.1 Apple iPad 2/3/4 Air/5 Note 10.1 LG G Pad 8.3 8.4 Xiaomi mipad
Item Q&A
  • Question : Inquiry for the item from m0l****Sep 11, 2018

    Do u still hve galaxy note 10.1 2014 cover?

    Answer : [Re] Inquiry for the item from m0l****

    No

  • Question : Inquiry for the item from mus****Sep 03, 2018

    I didnt know what my tablet size. Can i come to your shop and buy? Mine tablet module 4

    Answer : [Re] Inquiry for the item from mus****

    Yes Can but not sure If we have your model

  • Question : Inquiry for the item from mus****Sep 02, 2018

    Hello there i not sure what my tablet brand is. So csn i come to your place and buy from there?

    Answer : [Re] Inquiry for the item from mus****

    Mine tablet brand sm t239

    Question : [Re] Inquiry for the item from mus****

    Sorry but we do not have this Model.

  • Question : enquiryMar 02, 2018

  • Question : Inquiry for the item from mis****Dec 26, 2017

    Is the Goospery Fancy Diary cover available for Xiaomi 7.9" MiPad 1 or 2?

    Answer : [Re] Inquiry for the item from mis****

    Do not have.

+View all Notice, FAQ, Q&A >>
Xiaomi Redmi Note Mi Max 2 Pro 5A 4A 4X 1 1S 5 Prime Plus Mi 4i  Phone case Casing Phone Cover
Xiaomi Redmi Note Mi Max 2 Pro 5A 4A 4X 1 1S 5 Prime Plus Mi 4i Phone case Casing Phone Cover
Item Q&A
  • Question : Inquiry from pha****Sep 08, 2018

    Hi do u have redmi s2

    Answer : [Re] Inquiry from pha****

    No,Sorry.

  • Question : Inquiry for the item from evi****Jul 10, 2018

  • Question : Cover for galaxy tab 3 7.0Oct 30, 2017

    Hi. do you still have cover for Galaxy tab 3 7.0?
    In blue

    Answer : [Re] Cover for galaxy tab 3 7.0

    No

  • Question : Looking for flip cover stand for SM-T215May 05, 2015

    Do you have the flip cover stand for SM-T215? I am not able to locate one online. Thanks!

    Answer : [Re] Looking for flip cover stand for SM-T215

    We have cover for Tab 3 7.0 P3200 and Tab 3 7.0 lite. Please compare the models at www.gsmarena.com.

  • Question : Youth seriesMar 03, 2015

    Does the remax youth series come with the back cover as well or just the front. Can't see clearly from the picture. Thanks.

    Answer : [Re] Youth series

    Yes there is back cover as well.

+View all Notice, FAQ, Q&A >>
S9 Plus iPhone 8 X Note 8  7 6 5 S LG Xiaomi Tempered Glass Screen Protector Samsung Note Remax WK
S9 Plus iPhone 8 X Note 8 7 6 5 S LG Xiaomi Tempered Glass Screen Protector Samsung Note Remax WK
Item Q&A
  • Question : Why is there $4 postage charge for free delivery?Sep 05, 2018

    Hi, there is a selection for free Singpost delivery for your items, which I have selected. But why is $4 for postage is added at checkout?

    Answer : [Re] Why is there $4 postage charge for free delivery?

    Could you please send us screen shot?

    Question : [Re] Why is there $4 postage charge for free delivery?

    Please see the attached images.

    Answer : [Re] Why is there $4 postage charge for free delivery?

    This is the second image.

    Question : [Re] Why is there $4 postage charge for free delivery?

    Can try Again and let us know? With another Browser.

    Answer : [Re] Why is there $4 postage charge for free delivery?

    Hi, I tried on another browser. Yes it works now!. The shipping cost has been removed. Thanks.

    Question : [Re] Why is there $4 postage charge for free delivery?

    Noted with THanks

  • Question : Out of stock itemJul 28, 2018

    I am looking for Samsung Galaxy Note 8 Tempered Glass (Clear). When will it be in stock?

    Answer : [Re] Out of stock item

    Clear Not coming nay more,Have Black only.

  • Question : Inquiry for the item from jes****May 29, 2018

    S9 plus tempered glass, can I know if the adhesive is on the whole surface at the back of the glass?
    Because I ever bought tempered glass for S9+, the adhesive is only at the top and bottom borders.
    Please advise

    Answer : [Re] Inquiry for the item from jes****

    Not on the whole surface.

    Question : [Re] Inquiry for the item from jes****

    Thanks

    Answer : [Re] Inquiry for the item from jes****

    Np

  • Question : Defective Tempered GlassJan 31, 2018

    Dear seller,

    I bought two pieces of tempered glass recently (order 245565103 and 245565104) however the clear version is defective, the case also cracked.. Please see picture attached.

    Answer : [Re] Defective Tempered Glass

    please drop us an email to premiumscreenprotector@gmail.com with the details below:
    1. Order / Cart No.:
    2. Payment Date:
    3. Name:
    4. Mailing Address:
    5. Description of the problem:
    6. Image of the problem you are encountered.
    7. Contact No. / Email:

  • Question : Received item damagedAug 03, 2017

    Please send me a replacement or advise on how to proceed. Thanks

    Answer : [Re] Received item damaged

    We will be resending you the new item so you should be receiving it asap.

    Question : [Re] Received item damaged

    Okay thank you for your prompt reply. Appreciate it

    Answer : [Re] Received item damaged

    No issues :-)

AWEI REMAX Wireless Magnet Sports Earphone Bluetooth Earpiece Wireless Earpiece Samsung headphone
AWEI REMAX Wireless Magnet Sports Earphone Bluetooth Earpiece Wireless Earpiece Samsung headphone
Item Q&A
  • Question : Inquiry for the item from apr****Aug 31, 2018

    for self collection, what is ur opening hours? weekends open?

    Answer : [Re] Inquiry for the item from apr****

    Yes
    Mon - Sun, 11am - 9pm

  • Question : Inquiry for the item from zlo****Aug 12, 2018

    which 1 is more strong bass.........

    Answer : [Re] Inquiry for the item from zlo****

    For which One you are asking?

    Question : [Re] Inquiry for the item from zlo****

    for the bluetooth 1...which is more strong bass

    Answer : [Re] Inquiry for the item from zlo****

    We will check and get back to you.

  • Question : Inquiry for the item from lay****Aug 11, 2018

    Model : Awei 885BL

    Can this be used for talking and answering calls

    Answer : [Re] Inquiry for the item from lay****

    Model : Awei 885Bl

    Can this be used for talking and answering calls?
    Is this compatible for iphone 7 and iPhone X ?

    Question : [Re] Inquiry for the item from lay****

    Yes

  • Question : Inquiry for the item from rya****Aug 09, 2018

    Hi, when do you have stock for Remax Bluetooth headset RB-7 black Colour? Kindly advise. Thank you.

    Answer : [Re] Inquiry for the item from rya****

    Not in stock Right now.

  • Question : HOW MANY MONTHS OF WARRANTY ON ALL THESE ITEMS?Aug 07, 2018

    HOW MANY MONTHS OF WARRANTY ON ALL THESE ITEMS?

    SPECIFICALLY HOW MANY MONTHS OF WARRANTY ON THIS ?
    Step#1 : AWEI Bluetooth Wireless Earphone / Headset
    Step#2 : AWEI A920BL

    Answer : [Re] HOW MANY MONTHS OF WARRANTY ON ALL THESE ITEMS?

    14 Days warranty.

+View all Notice, FAQ, Q&A >>
BASEUS REMAX Car Accessories Car Charger Car Mount Car Mobile Stand Car Holder Car Dock 3 USB Port
BASEUS REMAX Car Accessories Car Charger Car Mount Car Mobile Stand Car Holder Car Dock 3 USB Port
Item Q&A
  • Question : Inquiry for the item from mat****Aug 30, 2018

  • Question : enquiryAug 13, 2018

    My Order No : 268335609
    yet to receive item

    Answer : [Re] enquiry

    Please wait for few more days and keep checking your Mail box.

  • Question : Inquiry for the item from sie****Jul 10, 2018

    which car charger do you recommend for Qualcomm 3.0 quick charge for at least 2usb port?

    Answer : [Re] Inquiry for the item from sie****

    You May Try our LDNIO Car charger.

    Question : [Re] Inquiry for the item from sie****

    which model do you recomend

    Answer : [Re] Inquiry for the item from sie****

    C502

  • Question : Inquiry for the item from sie****Jul 10, 2018

    what are the volt for each USB port for C502

    Answer : [Re] Inquiry for the item from sie****

    Total Power: 25.5W
    Input: DC 12-24V
    Output: DC 5V5.1A

  • Question : Inquiry from Jus****Jul 09, 2018

+View all Notice, FAQ, Q&A >>
BASEUS REMAX Fast Charge USB Cable Lightning Micro Type C USB C Samsung Andriod iPhone 8 X 7 6
BASEUS REMAX Fast Charge USB Cable Lightning Micro Type C USB C Samsung Andriod iPhone 8 X 7 6
Item Q&A
  • Question : Cart no. : 120879720Aug 23, 2018

    I ordered 3-color cable but receive Rapid Series (Black). How can I arrange for exchange?

    Answer : [Re] Cart no. : 120879720

    Could you please send in the image?

    Question : [Re] Cart no. : 120879720

    There's no option to attach image. How to forward image to you.

    Answer : [Re] Cart no. : 120879720

    premiumscreenprotector@gmail.com

    Question : [Re] Cart no. : 120879720

    I've send my reply (picture) to your email address. Please advise status.

    Answer : [Re] Cart no. : 120879720

    We will check and get back to you.

  • Question : Restock BASEUS Rapid Series 3 in 1 Cable-iOS+USB C+MicroJul 25, 2018

    When are u restocking BASEUS Rapid Series 3 in 1 Cable-iOS+USB C+Micro

    Answer : [Re] Restock BASEUS Rapid Series 3 in 1 Cable-iOS+USB C+Micro

    Not coming any More.

  • Question : Inquiry for the item from car****Jul 21, 2018

  • Question : Inquiry for the item from Jus****Jul 09, 2018

  • Question : [About Item] Related InquiriesFeb 03, 2017

    hi, do you still have pink for android? will there be any restocks?

    Answer : [Re] [About Item] Related Inquiries

    No

OPPO Huawei R9 S Mate 9 10 Pro P10 Plus Y7 Prime Nova 2 2i Lite Y6 Phone case Casing Phone Cover
OPPO Huawei R9 S Mate 9 10 Pro P10 Plus Y7 Prime Nova 2 2i Lite Y6 Phone case Casing Phone Cover
Item Q&A
  • Question : Inquiry for the item from pei****Aug 22, 2018

    Hi seller, do u have oppo r15 pro fancy diary cover??

    Answer : [Re] Inquiry for the item from pei****

    Do not have.

  • Question : Inquiry for the item from mad****Jul 14, 2018

  • Question : Inquiry for the item from lee****Apr 15, 2018

    Hi seller,
    Do you have dairy case and screen protector for Sony Xperia XA1 Plus?

    Answer : [Re] Inquiry for the item from lee****

    No

  • Question : Inquiry for the item from jes****Dec 11, 2017

    Hi,
    I like to buy the goospery canvas diary cover, the fancy diary cover and the roar noble view cover, my phone model is Asus zenfone 2 ze601kl, which one should I select from the drop down list?

    Answer : [Re] Inquiry for the item from jes****

    Do not have.

  • Question : Inquiry for the item from zet****Nov 28, 2017

    The redmi 3S is the one with fingerprint one right? You have that for the canvas diary model ya?

    Answer : [Re] Inquiry for the item from zet****

    Please check our Listing options.

    Question : [Re] Inquiry for the item from zet****

    Cause under your listing options only put redmi 3/3S, so I can't actually choose only 3S, cause redmi 3 don't have fingerprint touch and 3S have, that's why I wanted to make sure before I place order. :)

    Answer : [Re] Inquiry for the item from zet****

    Our casing can use for both models.

    Question : [Re] Inquiry for the item from zet****

    Ok! Thanks

    Answer : [Re] Inquiry for the item from zet****

    No issues :-)

+View all Notice, FAQ, Q&A >>
AWEI REMAX Wireless Magnet Sports Earphone Bluetooth Earpiece Wireless Earpiece Samsung headphone
AWEI REMAX Wireless Magnet Sports Earphone Bluetooth Earpiece Wireless Earpiece Samsung headphone
Item Q&A
  • Question : Inquiry for the item from lad****Aug 21, 2018

    Hi,

    I’ve received my Remax sports Bluetooth set but after using for 3 days... not working anymore...

    Cannot even switch on now... what can I do?
    Can exchange?

    Answer : [Re] Inquiry for the item from lad****

    Please visit our Retail store for further assistance.

  • Question : Inquiry for the item from jia****Oct 15, 2017

    Hi..Is the remax sports bluetooth earpiece s2 water proof or sweat proof?

    Answer : [Re] Inquiry for the item from jia****

    Sweat Proof

  • Question : Inquiry for the item from And****Oct 02, 2017

  • Question : Products / Model:B) Sony MDR-XB50AP / Colour:Black(+S$12)Sep 08, 2017

    Hi Sir/mdm,

    i have got this ear set from you like 25 Jul and now i notice the left side is not working.

    and if i'm not wrong this item is still under warranty for 3 month.

    please advice where do i send it down for repair ?

    regards

    karnex

    Answer : [Re] Products / Model:B) Sony MDR-XB50AP / Colour:Black(+S$12)

    Sorry but it coomes with 14 days warranty period.

  • Question : Inquiry for the item from chi****Aug 08, 2017

    Unable to connect to Bluetooth,kindly advice

    Answer : [Re] Inquiry for the item from chi****

    please drop us an email to premiumscreenprotector@gmail.com with the details below:
    1. Order / Cart No.:
    2. Payment Date:
    3. Name:
    4. Mailing Address:
    5. Description of the problem:
    6. Image of the problem you are encountered.
    7. Contact No. / Email:

Remax Micro USB OTG iOS Lightning to Micro Type C to USB OTG Adapter for iPhone 5 5 S 6 7 Samsung
Remax Micro USB OTG iOS Lightning to Micro Type C to USB OTG Adapter for iPhone 5 5 S 6 7 Samsung
Item Q&A
  • Question : Inquiry related delivery from pau****Aug 18, 2018

    Can I choose to pick up from shop as I am also collecting micro sd card

    Answer : [Re] Inquiry related delivery from pau****

    Yes

  • Question : Wrong Item: Order no. 261100498Jun 20, 2018

    Hi
    I wanted to ordered x3 (x2 gold, x1 silver) REMAX Adapter USB to TYPE C. But i received something different that's for USB Flash drive. How can i exchange please? Please advise and help.

    Answer : [Re] Wrong Item: Order no. 261100498

    Could you please send in the image?

    Question : [Re] Wrong Item: Order no. 261100498

    This is what i received

    Answer : [Re] Wrong Item: Order no. 261100498

    and this is what i wanted:

    Question : [Re] Wrong Item: Order no. 261100498

    picture sample

    Answer : [Re] Wrong Item: Order no. 261100498

    It is As per your order USB to Type C OTG.

    Question : [Re] Wrong Item: Order no. 261100498

    i thought i was ordering the USB to Type C when i see this picture. How can i exchange as the flash drive isn't what i wanted/expected.

    Answer : [Re] Wrong Item: Order no. 261100498

    It's Not flash drive, It's USB to type C as per your order

    Question : [Re] Wrong Item: Order no. 261100498

    Hi, it is ok. i am liaising with another service officer for exchange. Because what i am tryin to say is, i wanted USB to Type C not the OTG item which also share the same name as "USB to Type C". So what i get wasn't what i needed/wanted, hence needed an exchange for the correct products that i originally wanted to buy.

    Answer : [Re] Wrong Item: Order no. 261100498

    Ok For Exchnage

    please drop us an email to premiumscreenprotector@gmail.com with the details below:
    1. Order / Cart No.:
    2. Payment Date:
    3. Name:
    4. Mailing Address:
    5. Description of the problem:
    6. Image of the problem you are encountered.
    7. Contact No. / Email:

    Question : [Re] Wrong Item: Order no. 261100498

    The difference/confusion caused was because of the extra word OTG at the back which i didn't know what it means. But the name "USB to Type C" description looks the same to me.

    Answer : [Re] Wrong Item: Order no. 261100498

    Ok,Please Email for Exchange.

    Question : [Re] Wrong Item: Order no. 261100498

    Thank you! Doing so now. :)

    Answer : [Re] Wrong Item: Order no. 261100498

    ok

  • Question : Inquiry for the item from sta****Mar 15, 2018

    I would like to get a USB adapter to connect between MacBook Pro and other usb devices. May I know which one should I get? Thanks

    Answer : [Re] Inquiry for the item from sta****

    Which other device,You want to connect to?

    Question : [Re] Inquiry for the item from sta****

    Like portable hard disk and iPhone using respective cable.

    Answer : [Re] Inquiry for the item from sta****

    Then Can select REMAX USB To Type C / USB C OTG

    Question : [Re] Inquiry for the item from sta****

    I have paid using paylah. But Qoo10 app didn’t bring me back to complete the transaction. Can u reject the payment ?

    Answer : [Re] Inquiry for the item from sta****

    This is the payment details.

    Question : [Re] Inquiry for the item from sta****

    Please email at help@qoo10.sg regarding your Payment.

  • Question : WarrantyDec 22, 2017

    Hi,
    How many months is the REMAX Micro USB to Micro Type C Adapter ?

    Rgds.
    Lee

    Answer : [Re] Warranty

    All items with 14 days warranty

  • Question : Inquiry for the item from mus****Sep 27, 2017

    Is it able To connect my hd to my phone to allowed my phone to read the contents of the hd?

    Answer : [Re] Inquiry for the item from mus****

    Which item?

    Question : [Re] Inquiry for the item from mus****

    The usb to micro otg

    Answer : [Re] Inquiry for the item from mus****

    No

+View all Notice, FAQ, Q&A >>
AWEI Ipipoo Wireless Magnet Sports Earphone Bluetooth Earpiece Wireless Earpiece Samsung headphone
AWEI Ipipoo Wireless Magnet Sports Earphone Bluetooth Earpiece Wireless Earpiece Samsung headphone
Item Q&A
  • Question : CompatibilityAug 11, 2018

    Hi is this earpiece compatible with iphone 7?

    Answer : [Re] Compatibility

    yes

Universal Travel adapter for iPhone Samsung HTC Android Smartphones
Universal Travel adapter for iPhone Samsung HTC Android Smartphones
Item Q&A
  • Question : Inquiry for the item from ell****Aug 01, 2018

    Hi, is it can use it in korea country?

    Answer : [Re] Inquiry for the item from ell****

    Yes

  • Question : Inquiry for the item from eel****Jun 05, 2018

  • Question : Inability to ChargeJan 14, 2016

    Hi,

    I have just received my item but am unable to charge it.

    I have explored all methods of charging it (via laptop, direct connection and powerbank) to no avail.

    I would like to request for a 1 for 1 exchange.

    Please advice the location for the exchange.

    Thank you.

    Answer : [Re] Inability to Charge

    please drop us an email to premiumscreenprotector@gmail.com with the details below:
    1. Order / Cart No.:
    2. Payment Date:
    3. Name:
    4. Mailing Address:
    5. Description of the problem:
    6. Image of the problem you are encountered.
    7. Contact No. / Email:

Remax 8GB 16GB 32GB Class 10 Ultra Fast Speed Micro SD TF Memory Card Flash Drive
Remax 8GB 16GB 32GB Class 10 Ultra Fast Speed Micro SD TF Memory Card Flash Drive
Item Q&A
  • Question : "Step#3 : Smartphones Tablets GPS Camera(+$4.90)Jul 26, 2018

    Hi Seller,
    what is the Step#3 below for? add $4.90 for a Camera?

    "Step#3 : Smartphones Tablets GPS Camera(+$4.90)"

    Answer : [Re] "Step#3 : Smartphones Tablets GPS Camera(+$4.90)

    No, Micro SD Card can use for these items.

  • Question : Inquiry for the item from ama****Jun 30, 2018

    What is the warranty like for micro SD card?

    Answer : [Re] Inquiry for the item from ama****

    10 Years.

    Question : [Re] Inquiry for the item from ama****

    Do you have 64GB or 256GB?

    Answer : [Re] Inquiry for the item from ama****

    We have 64 GB and 128GB

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=606138826&__ar=Y

    Question : [Re] Inquiry for the item from ama****

    So much more expensive?

    Answer : [Re] Inquiry for the item from ama****

    Might as well I buy 4 piece 32GB SD right?

    Question : [Re] Inquiry for the item from ama****

    Yeah But you can not use all 4 32 GB Together in one phone.

  • Question : Inquiry for the item from kru****Mar 23, 2018

    Your microsd 10 years local warranty?

    Answer : [Re] Inquiry for the item from kru****

    Yes

  • Question : Remax 32 GB CLASS 10Sep 02, 2016

    Can this be used in Samsung S3?

    Answer : [Re] Remax 32 GB CLASS 10

    Yes

    Question : [Re] Remax 32 GB CLASS 10

    Thank you. I bought 2 previously elsewhere but the cards get spoilt very fast

    Answer : [Re] Remax 32 GB CLASS 10

    Noted with Thanks

  • Question : Problem with self pick upOct 31, 2015

    Dear Sir
    I bought products from your shop with store self collection. However, now i go out from Singapore and it will be very long to get back Singapore. I requested to my friend to go and collect at your shop however she cannot go there. So I would like to request for shipping service for the following items.All products are in group buy. I have not paid for postal service.So, I would like to by one more product with group buy and I would like to add previous items to new buy shipping. Will it be ok?Please reply me .f OK I will buy one more product and I would like to add previous order to this shipping.The following are order no of my orders.
    155523040 (OTG adaptor)
    155652270 (2 X 32 GB SD cards)
    155523038 (USB charger cable, black)
    155523039 (USB charger cable, blue)
    Thanks in advance
    Zeyar

    Answer : [Re] Problem with self pick up

    For Self collect Services Shipping is not available. You will have to collect it from our ware house only.

    Question : [Re] Problem with self pick up

    Ok thanks

    Answer : [Re] Problem with self pick up

    Noted with Thanks

    Question : [Re] Problem with self pick up

    Dear Sir
    The plan is changed and my friend will come and collect tomorrow 2/11/2015 Monday. Please arrange for collect.Thanks.
    Zeyar

    Answer : [Re] Problem with self pick up

    Noted with Thanks