Q&A board

Q & A Lists
Item Question & Answer
▶2019 NEW!◀★LANEIGE★ BEST SKINCARE COLLECTION / Skin Emulsion Water Bank Water Sleeping Lip Sleeping
▶2019 NEW!◀★LANEIGE★ BEST SKINCARE COLLECTION / Skin Emulsion Water Bank Water Sleeping Lip Sleeping
Item Q&A
  • Question : Inquiry for the item from Cla****May 23, 2019

    Hi, would like to enquire which items to get as I not too sure what would be suitable. I have oily skin and tends to break out at times. I also have pimple scaring that I would like to get rid off. My main concern is my pimple scar, whitening/brightening of my skin and hydration.

    Answer : [Re] Inquiry for the item from Cla****

    hi
    i'll check it
    pls wait a little more
    thank you

    Question : [Re] Inquiry for the item from Cla****

    Hi thank you so much!!

  • Question : Inquiry for the item from sel****May 27, 2019

  • Question : Inquiry for the item from Kat****May 26, 2019

  • Question : Inquiry for the item from fio****May 25, 2019

  • Question : Inquiry for the item from csp****May 21, 2019

    hi, may i know what is the different between Moisture Mist and Hydro Mist ? Thanks

    Answer : [Re] Inquiry for the item from csp****

    hi
    Moisture mist is suitable for dry type
    Hydro-mist is suitable for intelligent type
    pls try
    thank you

+View all Notice, FAQ, Q&A >>
★The Face Shop★ Slim Fit Moist Pact SPF50+ PA+++ 11g
★The Face Shop★ Slim Fit Moist Pact SPF50+ PA+++ 11g
Item Q&A
  • Question : Inquiry for the item from seq****May 27, 2019

  • Question : Inquiry for the item from swe****Apr 08, 2019

    Hi
    Do you hv Acne solution Foam Cleanser?
    If yes, how much ?

    Answer : [Re] Inquiry for the item from swe****

    hi
    i updated it
    pls check
    thank you

  • Question : Inquiry for the item from oht****Jan 26, 2019

    Hi, what's the expiry date for 201 lighter version? Thanks

    Answer : [Re] Inquiry for the item from oht****

    hi
    it was made within 6 month
    don't worry
    pls try
    thank you

  • Question : Inquiry for the item from ali****Jan 20, 2019

  • Question : Inquiry for the item from cn_****May 12, 2017

★The Face Shop★  NATURAL SUN ECO POWER LONG-LASTING Sun Cream (50ml)
★The Face Shop★ NATURAL SUN ECO POWER LONG-LASTING Sun Cream (50ml)
Item Q&A
  • Question : Inquiry for the item from Liv****May 27, 2019

  • Question : Inquiry for the item from blu****Nov 09, 2018

    Hi, May I know if the expiry date is in year 2020 or later? Thanks.

    Answer : [Re] Inquiry for the item from blu****

    hi
    i'll check it
    pls wait a little more
    thank you

  • Question : Inquiry for the item from lav****Sep 21, 2018

    Hi i have received the parcel.. but this is not for sale item. Pls advise.

    Answer : [Re] Inquiry for the item from lav****

    hi
    so it's more cheap
    don't worry
    pls try
    thank you

  • Question : Inquiry for the item from lav****Sep 18, 2018

    Is this the tinted range?

    Answer : [Re] Inquiry for the item from lav****



    hi
    i'll check it
    pls wait a little more
    thank you

  • Question : Inquiry for the item from lav****Sep 14, 2018

    May i know the expiry date?

    Answer : [Re] Inquiry for the item from lav****

    hi
    it was made within 6 month
    pls try
    thank you

+View all Notice, FAQ, Q&A >>
Free Shipping! ★Innisfree★[10sheets] My Real Squeeze Mask/Coconut bio
Free Shipping! ★Innisfree★[10sheets] My Real Squeeze Mask/Coconut bio
Item Q&A
  • Question : Inquiry related delivery from Sam****May 26, 2019

  • Question : Inquiry for the item from cel****May 16, 2019

    Hi may I know the expiry date for pomegranate face mask? Tks

    Answer : [Re] Inquiry for the item from cel****

    hi
    you can use it next year
    thank you

    Question : [Re] Inquiry for the item from cel****

    Thanks. Actually I still hv some stocks if yours is long time expiry then I will get.

    Answer : [Re] Inquiry for the item from cel****

    thank you

  • Question : Inquiry for the item from rez****Mar 23, 2019

    Hi,

    How to order Second Skin Oil Serum Mask? Do not seem to see an option in the order selection. Thanks

    Answer : [Re] Inquiry for the item from rez****

    hi
    i'm so sorry
    i'll check the stock
    pls wait a little more
    thnak you

  • Question : Inquiry for the item from len****Dec 10, 2018

    I wanted to buy 20 pieces but wonder
    (a) Do you have boxes? Because I plan to give away as birthday present.
    (b) Are you able to mix 5 pieces of 4 different types of masks for customer? Or it must be 10 pieces of each type?

    Answer : [Re] Inquiry for the item from len****

    sorry
    i can't mix
    sorry

    Question : [Re] Inquiry for the item from len****

    Its OK, thank you.

  • Question : Inquiry for the item from thi****Oct 21, 2018

    When is the expired date ?

    Answer : [Re] Inquiry for the item from thi****

    hi
    it's the manufacturer date within 6 months.
    pls try
    thank you

★MISSHA★ 깐달걀 스킨밤 기획세트
★MISSHA★ 깐달걀 스킨밤 기획세트
Item Q&A
★ETUDE HOUSE★ Play 101 Stick [Contour DuoMulti ColorFoundation Brush]
★ETUDE HOUSE★ Play 101 Stick [Contour DuoMulti ColorFoundation Brush]
Item Q&A
  • Question : Inquiry for the item from deb****May 26, 2019

    Hi seller, can you pls advise when primer and multi Color coral peach in stocks?

    Thanks

    Answer : [Re] Inquiry for the item from deb****

    hi
    i'm so sorry
    this item was face out
    sorry

  • Question : Inquiry for the item from sin****Mar 23, 2019

    When is the expiry date for foundation - sand color ?

    Answer : [Re] Inquiry for the item from sin****

    hi
    i'll check it
    pls wait a little mroe
    thank you

    Question : [Re] Inquiry for the item from sin****

    I haven't received your reply since 24 Mar. So when is the expiry date for the foundation - sand color?

    Answer : [Re] Inquiry for the item from sin****

    sorry
    i don't have
    sorry

  • Question : Inquiry for the item from rez****Mar 22, 2019

    Hi, when will you have stocks for play 101 Mukti colour stick #11 or #18? Thanks

    Answer : [Re] Inquiry for the item from rez****

    The item is no longer available; we do not manufacture any more this good.
    Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks

  • Question : Inquiry for the item from dap****Mar 11, 2019

    Hello! Can I check when is the expiry date for colour contour duo?

    Answer : [Re] Inquiry for the item from dap****

    hi
    i'll check it
    pls wait a little more
    thank you

  • Question : Inquiry for the item from sno****Mar 09, 2019

+View all Notice, FAQ, Q&A >>
▶1-DAY SPECIAL PRICE◀ ★INNISFREE★ Best Skin Care Collection / Green Tea / Orchid / Volcanic/Ginger H
▶1-DAY SPECIAL PRICE◀ ★INNISFREE★ Best Skin Care Collection / Green Tea / Orchid / Volcanic/Ginger H
Item Q&A
  • Question : Inquiry for the item from jun****May 26, 2019

  • Question : Inquiry for the item from jac****May 25, 2019

  • Question : Inquiry for the item from ong****May 25, 2019

    Hi may I know the diff between seawater Ampoules and serum? Thanks

    Answer : [Re] Inquiry for the item from ong****

    hi
    thank you for your inquiry
    Ampoules are highly concentrated
    Serum is a relatively more dilute product
    pls try
    thank you

  • Question : Inquiry for the item from sno****May 25, 2019

  • Question : Inquiry for the item from azu****May 23, 2019

+View all Notice, FAQ, Q&A >>
★TODAY ONLY★[LANEIGE] SLEEPING MASK SERIES / LIP SLEEPING MASK / CICA MASK / WATER BANK
★TODAY ONLY★[LANEIGE] SLEEPING MASK SERIES / LIP SLEEPING MASK / CICA MASK / WATER BANK
Item Q&A
  • Question : Inquiry for the item from she****May 25, 2019

  • Question : Inquiry for the item from jes****May 19, 2019

    Hi seller, what’s the expiry date for Lavender Sleeping Mask?

    Answer : [Re] Inquiry for the item from jes****

    hi
    the expire date is until 2021
    pls try
    thank you

  • Question : Inquiry related delivery from lin****May 06, 2019

    Hi, is this good restock in Sin? If I place order today can I get by Friday?

    Answer : [Re] Inquiry related delivery from lin****

    hi
    sorry
    it's impossible
    sorry

  • Question : Inquiry for the item from 212****May 04, 2019

    May I know the sleeping mask can use daily?

    Answer : [Re] Inquiry for the item from 212****

    hi
    yes
    pls try
    thank you

  • Question : Inquiry for the item from jea****May 01, 2019

+View all Notice, FAQ, Q&A >>
★Innisfree★ my hair recipe collection/shampoo/Conditioner/hair tonic
★Innisfree★ my hair recipe collection/shampoo/Conditioner/hair tonic
Item Q&A
  • Question : Inquiry related return and exchange from 238****May 26, 2019

    In reference to the two exchange requests, please see the shipping information as attached image.

    Answer : [Re] Inquiry related return and exchange from 238****

    hi
    im really sorry
    please if you wouldnt mind can you please send back to me the wrong item
    i will shoulder the shipping fee
    after i recieve it im gonna send the correct item
    im really sorry for the trouble
    thanks
    please advise

  • Question : Inquiry for the item from myh****May 16, 2019

    Hi there, do you have stock now for innisfree green tea mint shampoo ?

    Answer : [Re] Inquiry for the item from myh****

    hi
    of course
    pls try
    thank you

  • Question : Inquiry for the item from mai****Jan 25, 2019

    Is Camelia Essence treatment the same as camelia hair conditioner?

    Answer : [Re] Inquiry for the item from mai****

    hi
    yes, pls try
    thank you

  • Question : Inquiry for the item from ong****Dec 22, 2018

    Do you have stock for Green Tea Mint Conditioner?

    Answer : [Re] Inquiry for the item from ong****

    hi
    yes, i have
    pls try
    thank you

  • Question : Color Care - availabilityJul 26, 2018

    Hi, can I check if you have the color care shampoo & conditioner available? I have tried other shops but even though they state available on their website, they were out of stock and had to cancel my order. Hence, I would like to ask before purchasing. Thanks!

    Answer : [Re] Color Care - availability

    The item is no longer available; we do not manufacture any more this good.
    Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks

+View all Notice, FAQ, Q&A >>
★Laneige★(SET) Perfect Renew  / Skin / Emulsion [pretty shop]
★Laneige★(SET) Perfect Renew / Skin / Emulsion [pretty shop]
Item Q&A
  • Question : Inquiry for the item from fri****May 26, 2019

    May I know the expiry date?

    Answer : [Re] Inquiry for the item from fri****

    hi
    i'll check it
    pls wait a little more
    thank you

★The Face Shop★[5pairs] Raspberry Line Lift Collagen Eye Patch
★The Face Shop★[5pairs] Raspberry Line Lift Collagen Eye Patch
Item Q&A
  • Question : Inquiry for the item from wee****May 19, 2019

    Hi,

    Any expired date? Tnx

    Answer : [Re] Inquiry for the item from wee****

    hi
    i'll check it
    pls wait a little more
    thank you

    Question : [Re] Inquiry for the item from wee****

    Any outcome?

    Answer : [Re] Inquiry for the item from wee****

    Halooooooooooooooo???

    Question : [Re] Inquiry for the item from wee****

    hi
    you can use until 2021
    thnak you

  • Question : Inquiry for the item from tay****May 08, 2019

    I mean if I order $10 for 1 qty, are there 5 pairs in the packing?

    Answer : [Re] Inquiry for the item from tay****

    hi
    The price is 5 in this
    pls check file
    thank you

  • Question : Inquiry for the item from tay****May 07, 2019

    How many pairs are there in 1 qty?

    Answer : [Re] Inquiry for the item from tay****

    Hi!
    1patch is made of 1 pair.
    Thank you.

  • Question : Inquiry for the item from she****Mar 13, 2019

    when is the expiry date? thanks

    Answer : [Re] Inquiry for the item from she****

    hi
    you can use it nex year
    pls check
    thank you

  • Question : Inquiry for the item from fun****Mar 01, 2019

    I ordered 5qty of 5pairs eyemask.. i should get 25pairs.. but i only receive 5pairs.. please check and send me another 20pairs.. thankyou.. my order no is 290615071

    Answer : [Re] Inquiry for the item from fun****

    hi seller.. waiting for your response

    Question : [Re] Inquiry for the item from fun****

    hi
    i'm really sorry
    i'll resend your missing iems tomorrow
    pls wait a little more
    thank you

    Answer : [Re] Inquiry for the item from fun****

    Hi.. i would like to ask if the missing items have been send?

    Question : [Re] Inquiry for the item from fun****

    sorry.. please ignore my previous message.. i received the missing items already.. thankyou..

    Answer : [Re] Inquiry for the item from fun****

    thank you so much!

+View all Notice, FAQ, Q&A >>
★ETUDE HOUSE★ [1+1] 플레이 101 셋팅 파우더
★ETUDE HOUSE★ [1+1] 플레이 101 셋팅 파우더
Item Q&A
★Missha★ 순수 그램 컨실러
★Missha★ 순수 그램 컨실러
Item Q&A
★The Face Shop★[생기순환] Yehwadam Revitalizing Toner Emulsion Essence Cream
★The Face Shop★[생기순환] Yehwadam Revitalizing Toner Emulsion Essence Cream
Item Q&A
  • Question : Inquiry for the item from jwm****May 25, 2019

    Hi seller, i like the two gift sets. pls let me know in what combination of order, i will get 2 different types of gift sets. Thanks

    Answer : [Re] Inquiry for the item from jwm****

    sorry
    i have only 1 type gift set
    sorry

  • Question : Inquiry for the item from ong****Apr 18, 2019

    Hi when will you restock toner?

    Answer : [Re] Inquiry for the item from ong****



    hi
    i updated it
    pls try
    thank you

    Question : [Re] Inquiry for the item from ong****

    Thanks! I just ordered :)

    Answer : [Re] Inquiry for the item from ong****

    thank you so much
    i'll send tomorrow
    pls wait a little more
    thank you

  • Question : Inquiry for the item from ong****Apr 18, 2019

    Hi when will you restock toner?

    Answer : [Re] Inquiry for the item from ong****

    hi
    i updated it
    pls try
    thank you

  • Question : Inquiry for the item from mun****Apr 04, 2019

  • Question : Inquiry for the item from tho****Jan 23, 2019

+View all Notice, FAQ, Q&A >>
★Innisfree★ Green Tea Cleansing!! Cleansing Foam/Cleansing Water/Cleansing Oil/Cleansing Bar
★Innisfree★ Green Tea Cleansing!! Cleansing Foam/Cleansing Water/Cleansing Oil/Cleansing Bar
Item Q&A
  • Question : Inquiry for the item from evo****May 25, 2019

    Hi,
    Option doesn't have balance, moisture or fresh cleansing oil to choose, so which one is selling now?

    Answer : [Re] Inquiry for the item from evo****

    hi
    moisture and fresh were already face out
    i have only balancing and seed
    sorry

  • Question : Inquiry for the item from 260****May 21, 2019

    Hi is the green tea balancing oil got stock, I want order, but the list only have cleaning oil for me to choose. Please advise

    Answer : [Re] Inquiry for the item from 260****

    sorry
    this item was renewaled to green tea cleansing oil
    pls try
    thank you

    Question : [Re] Inquiry for the item from 260****

    Hi, noted, thanks

    Answer : [Re] Inquiry for the item from 260****

    thank you

  • Question : Inquiry for the item from myh****May 15, 2019

    Hi there, may I know which type of Green Tea cleansing oil you have? Balancing or hydrating? And also do you have any stock now for Green Tea mint shampoo and conditioner?

    Answer : [Re] Inquiry for the item from myh****

    hi
    i'll check it
    pls wait a little more
    thnka you

  • Question : Inquiry for the item from cyn****Jun 26, 2017

    Hi Seller
    I am insterested in trying innisfree product. But i have oily skin, am i suitable to use this product? If i want to remove makeup, i should choose foam type or oil type cleansing?

    Answer : [Re] Inquiry for the item from cyn****

    hi
    i'm so sorry
    i'll check it
    pls wait a little more
    thank you

  • Question : Inquiry for the item from glo****May 29, 2017

    Hi, the cleansing water can apply to be a normal cleanser on non make up face?

    Answer : [Re] Inquiry for the item from glo****

    hi
    of course
    pls try
    thank you

+View all Notice, FAQ, Q&A >>
★IOPE★ NEW! ALL NEW AIR CUSHION + Refill /Intense cover / Natural / Matt Longwear
★IOPE★ NEW! ALL NEW AIR CUSHION + Refill /Intense cover / Natural / Matt Longwear
Item Q&A
  • Question : Inquiry for the item from lee****May 25, 2019

    Hi,
    When I choose IOPE air cushion, it means it comes one set and one refill for $32.80?

    Answer : [Re] Inquiry for the item from lee****

    hi
    it's product and refill
    thank you

  • Question : Inquiry for the item from yil****May 07, 2019

  • Question : Inquiry for the item from 242****May 10, 2019

    Hi Seller,

    Please advise expiry date of IOPE cushion Natural, Cover, Intense Cover, Matt Longwear #13 & #21. Thanks.

    Answer : [Re] Inquiry for the item from 242****

    hi
    The shelf life is 2021.
    Thank you

  • Question : Inquiry related return and exchange from bea****Feb 13, 2019

  • Question : Inquiry related return and exchange from bea****Feb 12, 2019

    Hi I’ve ordered Natural 21, it should be N21. Why is yours without “N” infront of the 21?

    Answer : [Re] Inquiry related return and exchange from bea****

    hi
    n21=natural beige #21
    pls try
    thank you

    Question : [Re] Inquiry related return and exchange from bea****

    Hi
    but you see your attached listing. You put natural beige as #23. Then natural vanilla is #21.

    Answer : [Re] Inquiry related return and exchange from bea****

    hi
    you've ordered refill / Color:Natural #21 Vanilla
    pls check again
    thank you

    Question : [Re] Inquiry related return and exchange from bea****

    Hi
    Yes, but as shown on the picture I sent, the one i received from you is without N infront of 21(BOTTOM).
    Previously I bought is Natural #21 Vanilla as well but there is N infront of 21 which is shown on the picture(TOP).

    Is it a different batch? Or any difference you would know ?

    Answer : [Re] Inquiry related return and exchange from bea****

    hi
    im really sorry
    please if you wouldnt mind can you please send back to me the wrong item
    i will shoulder the shipping fee
    after i recieve it im gonna send the correct item
    im really sorry for the trouble
    thanks
    please advise

    Question : [Re] Inquiry related return and exchange from bea****

    Hi sure we have opened up to try once as what you asked to. Is it ok? What is your address? We will send back. Thanks

    Answer : [Re] Inquiry related return and exchange from bea****

    hi
    i'm so sorry
    have you opened the product seal?
    This case is difficult to exchange
    pls advise
    thank you

+View all Notice, FAQ, Q&A >>
[Innisfree] Best Skin Care Line!(Skin/Lotion/Essence/Intense Cream/Enri
[Innisfree] Best Skin Care Line!(Skin/Lotion/Essence/Intense Cream/Enri
Item Q&A
  • Question : Inquiry from can****May 25, 2019

    Hen is group buy promotion open against

    Answer : [Re] Inquiry from can****

    hi
    pls advise
    thank you

  • Question : Inquiry for the item from 211****May 21, 2019

    Can I know why my whitening pore synergy serum is different from the previous one(left).

    Answer : [Re] Inquiry for the item from 211****

    hi
    the packaging was changed
    it's a new item
    pls try
    thank you

  • Question : Inquiry for the item from su_****May 17, 2019

    The bottom of bottle for innisfree greentea serum is expired date or manufacturing date?

    Answer : [Re] Inquiry for the item from su_****

    hi
    it's exp
    pls try
    thank you

  • Question : Inquiry for the item from cel****May 16, 2019

    Hi do u sell pomegranate series of skin care products? Thanks

    Answer : [Re] Inquiry for the item from cel****

    hi
    sorry
    i don't have
    thank you

  • Question : Inquiry for the item from dor****Mar 28, 2019

+View all Notice, FAQ, Q&A >>
[the face shop]★Coca-Cola Limited Edition★Cock Bear Lip tint/3Colors/5.5g
[the face shop]★Coca-Cola Limited Edition★Cock Bear Lip tint/3Colors/5.5g
Item Q&A
  • Question : Inquiry for the item from tin****May 25, 2019

    Hi, do you still have stock for shade no. 2 cock red? The other item page for $14.90 shows that it is still in stock.

    Answer : [Re] Inquiry for the item from tin****

    hi
    i have
    pls try
    thank you

★LANEIGE★ Water Bank Line! Ultra Moisture Cream/Moisture Cream Set Stocked! Eye Gel/Gel Cream/Double
★LANEIGE★ Water Bank Line! Ultra Moisture Cream/Moisture Cream Set Stocked! Eye Gel/Gel Cream/Double
Item Q&A
  • Question : Inquiry for the item from sen****May 21, 2019

    Hi, may i know if you have moisture cream Set available?

    Answer : [Re] Inquiry for the item from sen****

    hi
    i have only 1 pcs
    pls try
    thank you

    Question : [Re] Inquiry for the item from sen****

    May i know where is the link? I can't see in this posting.

    Answer : [Re] Inquiry for the item from sen****

    May i know where is the link? I can't see in this posting.

    Question : [Re] Inquiry for the item from sen****

    hi
    https://qoo.tn/Ba1HYS
    pls check
    thank you

  • Question : Inquiry related delivery from sza****May 06, 2019

  • Question : Inquiry for the item from n1k****Mar 22, 2019

    Hi,

    There seems to be some error in the pricing of fresh calming toner in this listing, please help to check on it thank you.

    Answer : [Re] Inquiry for the item from n1k****

    hi
    i'm so sorry
    i'll check it
    pls wait a little more
    thank you

  • Question : Inquiry for the item from li.****Mar 03, 2019

    Do you have Time Freeze Sleeping Mask? didn’t see it in the drop down list.

    Answer : [Re] Inquiry for the item from li.****

    hi
    i updated it
    pls check
    thank you

  • Question : Inquiry for the item from zun****Jan 28, 2019

    Hi,
    May I know why is there a price difference for same product in your same shop?
    Pls advise which product is good.

    Answer : [Re] Inquiry for the item from zun****

    hi
    the promo is different
    pls buy cheaper item code
    thank you

+View all Notice, FAQ, Q&A >>
★The Face Shop★ NEW! [1+1] Stylist Silky Hair Color Cream
★The Face Shop★ NEW! [1+1] Stylist Silky Hair Color Cream
Item Q&A
  • Question : Inquiry for the item from yun****May 24, 2019

    This one coffer brown has stock ??

    Answer : [Re] Inquiry for the item from yun****

    hi
    i have this item
    pls try
    thank you

  • Question : Inquiry for the item from jes****Mar 28, 2019

    My Inquiry
    I received my order today. I ordered 5N (Natural Brown). Why did u sent me Choco Brown?

    Answer : [Re] Inquiry for the item from jes****

    hi
    im really sorry
    please if you wouldnt mind can you please send back to me the wrong item
    i will shoulder the shipping fee
    after i recieve it im gonna send the correct item
    im really sorry for the trouble
    thanks
    please advise

  • Question : Inquiry for the item from aal****Feb 19, 2018

    Hi can i also check is the ingredients herbs?

    Answer : [Re] Inquiry for the item from aal****

    hi
    i'll check it
    pls wait a little more
    thank you

  • Question : Inquiry for the item from aal****Feb 18, 2018

    Hi i want wine color which option should i click?

    Answer : [Re] Inquiry for the item from aal****

    hi
    it's 8W
    pls try
    thank you

★The Face Shop★ Gold Collagen Ampoule Cover Cake SPF50 PA+++(11g)
★The Face Shop★ Gold Collagen Ampoule Cover Cake SPF50 PA+++(11g)
Item Q&A
  • Question : Inquiry for the item from ktp****May 24, 2019

    What is the expiry date for gold collagen and it refill?

    Answer : [Re] Inquiry for the item from ktp****

    hi
    it's 2021
    thank you

  • Question : Inquiry for the item from ktp****May 07, 2019

    Dear Seller
    You carry any refill for the gold collagen? What is the current batch expiry date? Also what is the different between gold collagen and CC. Thank you!

    Answer : [Re] Inquiry for the item from ktp****

    hi
    i'll check it
    pls wait a little more
    thank you

    Question : [Re] Inquiry for the item from ktp****

    Dear Seller
    Pls kindly advise how long to wait thank you!

    Answer : [Re] Inquiry for the item from ktp****

    hi
    i'll update gold collage line tomorrow
    pls wait a little more
    thank you

    Question : [Re] Inquiry for the item from ktp****

    Dear Seller
    Might be you are too busy. Hope you never overlook on this query. Thank you!

    Answer : [Re] Inquiry for the item from ktp****

    hi
    pls wait a little more
    thank you

    Question : [Re] Inquiry for the item from ktp****

    Dear Seller
    Is it so difficult to check? Is there any problem? How long more have to wait?

    Answer : [Re] Inquiry for the item from ktp****

    hi
    The product is being renewed.
    pls wait a little more
    thank you

    Question : [Re] Inquiry for the item from ktp****

    Glad that you have at least mentioned something on the product rather than kept on said 'checking'. Thank you!

    Answer : [Re] Inquiry for the item from ktp****

    hi
    i updated it
    pls check
    thank you

  • Question : The Face Shop Two-way pactFeb 07, 2018

    Hi, do you sell The Face Shop Gold collagen Ampoule Two Way pact?

    Answer : [Re] The Face Shop Two-way pact

    hi
    i'll check it
    pls wait a little more
    thank you

    Question : [Re] The Face Shop Two-way pact

    Hello, any update on this?

    Answer : [Re] The Face Shop Two-way pact

    hi
    pls check
    https://www.qoo10.sg/g/616562980
    i updated it
    pls try
    thank you

★MAMONDE★ Flower Pop Blusher 7.5g [pretty shop]
★MAMONDE★ Flower Pop Blusher 7.5g [pretty shop]
Item Q&A
★Innisfree★ No Sebum Mineral Powder/Mineral Pact/Blur Powder/Blur Pact
★Innisfree★ No Sebum Mineral Powder/Mineral Pact/Blur Powder/Blur Pact
Item Q&A
  • Question : Inquiry for the item from 260****May 21, 2019

    Hi My skin is combination and I want something can make my face bright and no oily, i not sure should i buy Mineral powder or blur powder/pact, please recommend which one suitable for me. Thanks

    Answer : [Re] Inquiry for the item from 260****

    hi
    i recommend you blur powder
    pls try
    thank you

    Question : [Re] Inquiry for the item from 260****

    Hi, noted, thanks

    Answer : [Re] Inquiry for the item from 260****

    thank you

  • Question : Inquiry for the item from she****Mar 25, 2019

    Hi seller,

    Good gay to you.
    I would like to know

    1. Mineral No Sebum powder or pact comes with the pact ?
    2. I have oily and sensitive skin. Is it suitable for me to use ?
    Which type will you recommend? Powder or Pact ?

    Answer : [Re] Inquiry for the item from she****

    hi
    pls choose you want item
    thank you

    Question : [Re] Inquiry for the item from she****

    Hi seller,
    I am a 40 plus woman with oily skin and sensitive skin. Can I know is Blur Pact suitable for me ? Can this item covered my freckles ?

    Answer : [Re] Inquiry for the item from she****

    hi
    of course
    pls try
    thank you

  • Question : Inquiry from cat****Mar 29, 2019

  • Question : Inquiry for the item from pri****Dec 17, 2018

    Hi i wsnt to order noseburn primer but cannot find in the list

    Answer : [Re] Inquiry for the item from pri****

    hi
    i have this item
    pls check from the option
    thank you

  • Question : Inquiry for the item from Kar****Oct 15, 2018

+View all Notice, FAQ, Q&A >>
★ETUDE HOUSE★ [BB] PRECIOUS MINERAL BEAUTIFYING BLOCK CREAM  moist / matte SPF50+/PA+++
★ETUDE HOUSE★ [BB] PRECIOUS MINERAL BEAUTIFYING BLOCK CREAM moist / matte SPF50+/PA+++
Item Q&A
  • Question : Inquiry for the item from ann****May 23, 2019

    How many gram?

    Answer : [Re] Inquiry for the item from ann****

    hi
    it's 45g
    pls try
    thank you

  • Question : Inquiry for the item from hen****Mar 28, 2019

    hi any stock for matte tan?
    thanks

    Answer : [Re] Inquiry for the item from hen****

    The item is no longer available; we do not manufacture any more this good.
    Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks

  • Question : Inquiry for the item from joa****Jan 26, 2019

    Dear seller, do you still have stock for moist beige? Hope to hear from you soon :)

    Answer : [Re] Inquiry for the item from joa****

    hi
    yes
    i sell this item
    pls try
    thank you

  • Question : Inquiry related delivery from eun****Jan 13, 2019

  • Question : Inquiry for the item from eun****Dec 28, 2018

    Hi, what is the expiry date?

    Answer : [Re] Inquiry for the item from eun****



    hi
    the manufacturing date is just within last 6 months
    pls try
    thank you

    Question : [Re] Inquiry for the item from eun****

    Ok, stocks is available right?

    Answer : [Re] Inquiry for the item from eun****

    hi
    yes
    pls try
    thank you

+View all Notice, FAQ, Q&A >>
★The Face Shop★ Bare Skin Mineral Cover Powder SPF27 PA++(15g)
★The Face Shop★ Bare Skin Mineral Cover Powder SPF27 PA++(15g)
Item Q&A
  • Question : Inquiry for the item from ama****May 22, 2019

  • Question : Inquiry for the item from yen****Mar 25, 2019

  • Question : Inquiry for the item from qin****Feb 09, 2019

    Hi seller, for loose powder N203, what is the exact expiry date? Can you please provide me with the year and month.

    Thank you so much

    Answer : [Re] Inquiry for the item from qin****

    hi
    it was made within 6 month
    pls try
    thank you

  • Question : Inquiry for the item from ail****Jan 11, 2019

    Hi, when is the expiry date? Thank you.

    Answer : [Re] Inquiry for the item from ail****

    hi
    it was made within 6 month
    pls try
    thank you

  • Question : Inquiry for the item from jea****Nov 25, 2018

+View all Notice, FAQ, Q&A >>
★ETUDE HOUSE★ Play Color Eye Platte/Blend for Eyes/Play color lip and cheek/
★ETUDE HOUSE★ Play Color Eye Platte/Blend for Eyes/Play color lip and cheek/
Item Q&A
  • Question : Inquiry for the item from 233****May 21, 2019

    Hi seller,

    May I know what is the expiry dates for the Play Color Eye Palette
    -wine party and
    -lavender land

    Thank you.

    Answer : [Re] Inquiry for the item from 233****



    hi
    i'll check it
    pls wait a little more
    thank you

  • Question : Inquiry for the item from 244****Mar 02, 2019

  • Question : Inquiry for the item from ash****Feb 04, 2019

  • Question : Inquiry for the item from smi****Nov 08, 2018

  • Question : ShippingOct 26, 2018

    Hi there!

    I added this Etude shadow palatte with Innisfree best skin care line and the shipping came up to $4.80. :(

    Thanks!

    Answer : [Re] Shipping

    hi
    i'm so sorry
    the shipping charge is different per item
    sorry

+View all Notice, FAQ, Q&A >>
★QOO10 LOWEST PRICE★[LANEIGE]BEST CUSHION COLLECTION ! layering cushion/pore control/whitening/anti aging
★QOO10 LOWEST PRICE★[LANEIGE]BEST CUSHION COLLECTION ! layering cushion/pore control/whitening/anti aging
Item Q&A
  • Question : Inquiry for the item from sia****May 21, 2019

    Hi.. I am using pores control I feel that e finish look makes my skin looks a bit dry... Feel like trying other cushion. Which one do u recommend.. I have combination skin.

    Answer : [Re] Inquiry for the item from sia****



    hi
    i'll check it
    pls wait a little more
    thank you

  • Question : Inquiry for the item from nih****May 16, 2019

    Hi. I used to use satin cover jelly pact but it has discontinued. Which will you recommend that has similar coverage? I tried light pact but coverage is not good. Thanks

    Answer : [Re] Inquiry for the item from nih****

    hi
    i'll check it
    pls wait a little more
    thank you

  • Question : Inquiry for the item from csl****Apr 11, 2019

    Hi ! What the suggestion after Water glow base corrector to apply ? Does pink looked over fair ? Expiry date ? Thanks

    Answer : [Re] Inquiry for the item from csl****

    hi
    i'll check it
    pls wait a little more
    thank you

    Question : [Re] Inquiry for the item from csl****

    Hi ! Think is fine as await your reply being awhile, already order my Cart No : 126291642. Hope expiry date not short. Thanks

    Answer : [Re] Inquiry for the item from csl****

    hi
    i sent your items
    pls wait a little more
    thank you

    Question : [Re] Inquiry for the item from csl****

    No prob :)

    Answer : [Re] Inquiry for the item from csl****

    thank you

  • Question : Inquiry for the item from Far****Apr 13, 2019

    Hi, do u carry layering cushion in brown colour (no 31)?

    Answer : [Re] Inquiry for the item from Far****

    sorry
    i don't sell
    thank you

  • Question : Inquiry for the item from Tan****Mar 29, 2019

    hi, which type of cushion gives the best coverage?

    Answer : [Re] Inquiry for the item from Tan****

    hi
    i recommend you layering cushion
    pls try
    thank you

+View all Notice, FAQ, Q&A >>