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Item Question & Answer
LIMITED OFFER [Bundle of 2] Dettol Antiseptic Germicide 5L + FREE Endo  Saucepan
LIMITED OFFER [Bundle of 2] Dettol Antiseptic Germicide 5L + FREE Endo Saucepan
Item Q&A
  • Question : Inquiry related delivery from xia****Oct 14, 2019

  • Question : Inquiry for the item from kar****Oct 13, 2019

  • Question : Inquiry for the item from kar****Oct 08, 2019

  • Question : Inquiry for the item from ree****Oct 05, 2019

  • Question : Inquiry for the item from Khu****Sep 14, 2019

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Dettol Anti Bacterial Hand Sanitizer Original 50ML Dino Line Bag Tag Original (Limited Edition)
Dettol Anti Bacterial Hand Sanitizer Original 50ML Dino Line Bag Tag Original (Limited Edition)
Item Q&A
Dettol Disinfectant Spray - Crisp Breeze - 450ML
Dettol Disinfectant Spray - Crisp Breeze - 450ML
Item Q&A
Dettol Anti Bacterial Hand Sanitizer Original 50ML Bees Line Bag Tag Original (Limited Edition)
Dettol Anti Bacterial Hand Sanitizer Original 50ML Bees Line Bag Tag Original (Limited Edition)
Item Q&A
[Bundle of 4] Durex Premium Condom 12s/10s + FREE JBL GO SPEAKER WORTH $49
[Bundle of 4] Durex Premium Condom 12s/10s + FREE JBL GO SPEAKER WORTH $49
Item Q&A
Bundle of 4 x Dettol Anti-Bacterial Shower Gel 950ml.
Bundle of 4 x Dettol Anti-Bacterial Shower Gel 950ml.
Item Q&A
Dettol Lasting Fresh Body Wash - Refill Pouch Twin Pack 900ML x 2
Dettol Lasting Fresh Body Wash - Refill Pouch Twin Pack 900ML x 2
Item Q&A
Dettol 4-in-1 Disinfectant Multi Surface Cleaner - Green Apple - Value Pack 1.5L x 2
Dettol 4-in-1 Disinfectant Multi Surface Cleaner - Green Apple - Value Pack 1.5L x 2
Item Q&A
[Bundle of 4] 4 x Dettol Antiseptic Germicide 5L + ! FREE PHILIPS HAIR DRYER  or STOCK POT WORTH $89
[Bundle of 4] 4 x Dettol Antiseptic Germicide 5L + ! FREE PHILIPS HAIR DRYER or STOCK POT WORTH $89
Item Q&A
  • Question : 来自wen****会员的商品咨询。Oct 04, 2019

    Hi happy call DOUBLE Pot got stock?

    Answer : [Re] 来自wen****会员的商品咨询。

    Hello we do not have stock for the happy call pot anymore ;(

  • Question : Inquiry for the item from paz****Aug 26, 2019

    Hi, understand there is free gift upon purchase but it show none. Pls advise, thanks.

    Answer : [Re] Inquiry for the item from paz****

    Hi Sam, we ran out of the pan we have changed our free gift to Phillps hair dryer

  • Question : Inquiry for the item from xiu****Aug 25, 2019

    Do u still have the free gift?

    Answer : [Re] Inquiry for the item from xiu****

    Hello, we ran out of the pan we have changed our free gift to Phillps hair dryer

Dettol Original Anti-Bacterial Body Wash - 950ML
Dettol Original Anti-Bacterial Body Wash - 950ML
Item Q&A
[Bundle of 6] 6 x Dettol Multi Surface Cleaner 2.5L! FREE Aurora Spray Mop worth $29.90
[Bundle of 6] 6 x Dettol Multi Surface Cleaner 2.5L! FREE Aurora Spray Mop worth $29.90
Item Q&A
  • Question : Inquiry for the item from cho****Sep 29, 2019

    I would like to place order but can i choose 3 different fragrance?

    Answer : [Re] Inquiry for the item from cho****

    Apparently only jasmine is available.

    Question : [Re] Inquiry for the item from cho****

    Hi our scents are now in stock you can choose the other options

  • Question : Inquiry for the item from 242****Sep 12, 2019

    Hi Seller,

    I had bought the bundle of 6 from you. On the bottle it stated MAN 2019.04.09 and 2019.04.07, will like to ask is it the product expiry date? I received the goods yesterday. Kindly revert asap.

    thank you.

    Answer : [Re] Inquiry for the item from 242****

    Hi Seller,

    Please revert has the product expired?

    Question : [Re] Inquiry for the item from 242****

    Hello, please give me some time to check on the expiry date


    Hello, i have checked, it is the manufacturing date, the expiry is 8 April 2021


    (Sep 13, 2019 09:40)

    MAN = Manufacturing
    (Sep 13, 2019 09:41)

    Hope that helps
    (Sep 13, 2019 09:41)

    Answer : [Re] Inquiry for the item from 242****

    Hi,

    Noted with thanks.

    Question : [Re] Inquiry for the item from 242****

    Thank you! Hope to see you shopping with us soon.

Durex Condoms Mutual Climax 12s/ Invisible Extra Lubricated/ Invisible Extra Sensitive/RealFeel 10s
Durex Condoms Mutual Climax 12s/ Invisible Extra Lubricated/ Invisible Extra Sensitive/RealFeel 10s
Item Q&A
LIMITED OFFER [Bundle of 2] Dettol Antiseptic Germicide 5L + FREE Baseus Wireless Charger or Other Gift (See Option Box for Availability)
LIMITED OFFER [Bundle of 2] Dettol Antiseptic Germicide 5L + FREE Baseus Wireless Charger or Other Gift (See Option Box for Availability)
Item Q&A
  • Question : Inquiry for the item from loh****Sep 08, 2019

    Hi, free gift wireless phone charger still available?

    Answer : [Re] Inquiry for the item from loh****

    hi sorry the phone charger is no longer available

[Bundle of 6]  6 x Dettol Disinfectant Laundry Sanitiser 1.5L + FREE Spray Mop worth $29.90
[Bundle of 6] 6 x Dettol Disinfectant Laundry Sanitiser 1.5L + FREE Spray Mop worth $29.90
Item Q&A
  • Question : Inquiry for the item from act****Sep 03, 2019

  • Question : Inquiry for the item from act****Sep 02, 2019

    Can I know when's the expiry date?

    Answer : [Re] Inquiry for the item from act****

    Hi the expiry is on 2021

    Question : [Re] Inquiry for the item from act****

    Thanks alot

    Answer : [Re] Inquiry for the item from act****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry from Ror****Aug 26, 2019

[Bundle of 6] 6 x Dettol Disinfectant Laundry Sanitiser 1.5L! FREE Laneige Travel Kit worth $30!
[Bundle of 6] 6 x Dettol Disinfectant Laundry Sanitiser 1.5L! FREE Laneige Travel Kit worth $30!
Item Q&A
  • Question : Inquiry for the item from cla****Aug 28, 2019

    i can't use the shop coupon, it stated that it is only for some products.

    Answer : [Re] Inquiry for the item from cla****

    hello you would need to get the $8 dollars CART coupon via q10. To get the cart coupons login in to your q10 account under the Q member programme there will be cart coupons you can get to use for these bundle sets.

    Question : [Re] Inquiry for the item from cla****

    so if i am not a silver member i cant get the $8 cart coupon?

    Answer : [Re] Inquiry for the item from cla****

    Hi yes unfortunately so. we have feedback to Q10 to not use this promo as its very misleading promotion.

  • Question : Inquiry for the item from jas****Aug 24, 2019

    Why i cannot use the $8 coupon?

    Answer : [Re] Inquiry for the item from jas****

    Hi Jasmine, the coupon you used was our shop coupon which but be used for bundle deals. to get the $8 dollars CART coupon.

    Add your items to cart at the bottom before you click place order. There is a Shop/ Cart Coupon (Use my Coupons) click that
    (Aug 26, 2019 15:34)

    Add your items to cart at the bottom before you click place order. There is a Shop/ Cart Coupon (Use my Coupons) click that
    (Aug 26, 2019 15:35)

    image pt1
    (Aug 26, 2019 15:37)

    under your member program get the cart coupons from there
    (Aug 26, 2019 15:38)

[54 SETS ONLY] Dettol Anti-Bacterial Shower Gel 950ml + FREE Pro Skin Aloe Vera Body Wash 250ML
[54 SETS ONLY] Dettol Anti-Bacterial Shower Gel 950ml + FREE Pro Skin Aloe Vera Body Wash 250ML
Item Q&A
  • Question : Inquiry for the item from jes****Aug 26, 2019

    May I know why can't apply the shop coupon since it is one of the brand to use the brand coupon?

    Answer : [Re] Inquiry for the item from jes****

    Hi Jes, the coupon you used was our shop coupon which but be used for bundle deals. to get the $8 dollars CART coupon. to get the cart coupons login in to your q10 account under the Q member programme there will be cart coupons you can get to use for these bundle sets.

[Bundle of 12] Dettol Anti-Bacterial Wet Wipes - 50s
[Bundle of 12] Dettol Anti-Bacterial Wet Wipes - 50s
Item Q&A
  • Question : Inquiry for the item from 234****Aug 22, 2019

    Hi,
    May I know expiry date of these wipes?
    Thanks

    Answer : [Re] Inquiry for the item from 234****

    Hi they are expiring in march-may 2021

  • Question : Inquiry for the item from nak****Aug 20, 2019

    Somehow icant use the $8 coupon, it says value in mycart is $0.

    Answer : [Re] Inquiry for the item from nak****

    Like this, so its not $48 with store coupon

    Question : [Re] Inquiry for the item from nak****

    Hi we will check and get back shortly

    Hello for the shop coupon is not valid for bundle sets. the coupon is the image is actually the cart coupon which you need to login in to your Q10 account under the Q member program. we apologize for the misleadiing info will inform our account manager on this matter
    (Aug 26, 2019 16:07)

[Bundle 5+1] 5 x Disinfectant Laundry Sanitiser 1.5L+ Antiseptic Germicide 5L x 1 + FREE  $10 Capitaland Voucher
[Bundle 5+1] 5 x Disinfectant Laundry Sanitiser 1.5L+ Antiseptic Germicide 5L x 1 + FREE $10 Capitaland Voucher
Item Q&A
  • Question : Inquiry for the item from mil****Aug 15, 2019

[Bundle of 3] Durex Condoms 16 Types 10/12s (Mix and Match) + FREE Baseus Wireless Charger or TrueFit Protein 960G
[Bundle of 3] Durex Condoms 16 Types 10/12s (Mix and Match) + FREE Baseus Wireless Charger or TrueFit Protein 960G
Item Q&A
  • Question : Inquiry for the item from pro****Aug 20, 2019

    Hi Seller, which are the ones that do not contain local anesthetic?

    Answer : [Re] Inquiry for the item from pro****

    On Qpost : DUREX CLOSE FIT -Close fit for a firmer hold. Straight walled, teat-ended & lubricated for comfort & fit. Coral coloured natural rubber latex condoms
    DUREX TOGETHER 12'S- Together easy on condoms with lube. Teat ended & lubricated for comfort & fit. Transparent natural rubber latex condoms. Nominal width: 52.5mm
    DUREX FETHERLITE 12'S-Fetherlite Elite, thin with extra lubrication for a smoother feeling. Straight walled & teat ended for comfort & fit. Transparent natural rubber latex condoms. Nominal width: 52mm.

[Bundle of 4] 4 x Dettol Multi Surface Cleaner 2.5L! Free $5 Capitaland Voucher
[Bundle of 4] 4 x Dettol Multi Surface Cleaner 2.5L! Free $5 Capitaland Voucher
Item Q&A
  • Question : Inquiry for the item from Bon****Jul 30, 2019

  • Question : Inquiry related delivery from pur****Aug 12, 2019

    Hi, I did not receive anything, but it shows shipping delivered. Please check for me
    Order no; 300580534

    Answer : [Re] Inquiry related delivery from pur****

    Hi Emmy so sorry we missed out your orders we will get them out to you within the next few days

    Question : [Re] Inquiry related delivery from pur****

    Oh ok, sure no problem.

    Answer : [Re] Inquiry related delivery from pur****

    Dear Customer,

    Inquiry have been answered.
    If is not please resend your inquiry.

    Best regards,
    RB health

  • Question : Inquiry for the item from pwi****Aug 05, 2019

  • Question : Inquiry for the item from jas****Aug 05, 2019

    Unable to check out. Is it due to no stock? Will have restock?

    Answer : [Re] Inquiry for the item from jas****

    Hi the stocks are all in you may try re-purchasing

  • Question : Inquiry for the item from Sha****Jul 31, 2019

    Any stocks for other variants beside Jasmine?

    Answer : [Re] Inquiry for the item from Sha****

    Hi our stocks will be coming end of this week you can try purchasing next week once its back in stock

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[Bundle of 3] Dettol Antiseptic Germicide 5L + FREE Tefal Blender OR WMF Pot worth $89
[Bundle of 3] Dettol Antiseptic Germicide 5L + FREE Tefal Blender OR WMF Pot worth $89
Item Q&A
  • Question : Inquiry for the item from lav****Aug 09, 2019

    Will free gift be restocked? Now both tefal and wmf items not available.

    Thanks

    Answer : [Re] Inquiry for the item from lav****

    Hi so sorry our gift won't be restocking we will be changing our free gift soon

  • Question : Inquiry for the item from 233****Aug 07, 2019

    Is the Tefal Blender still part of the gift? If not please update your promotions - because it is misleading.

    Answer : [Re] Inquiry for the item from 233****

    Hi thank you for the heads up. we will change the listing on our end

  • Question : Inquiry for the item from joe****Aug 05, 2019

    Hi??? Can reply me??? Where is my tefal blender ???

    Answer : [Re] Inquiry for the item from joe****

    Hi Joe, please let us check and we will get back to you shortly
    case closed.
    (Aug 15, 2019 15:23)

  • Question : Inquiry related delivery from joe****Jul 30, 2019

    Where is my item ? Not shipped out yet after 3 working days !

    Answer : [Re] Inquiry related delivery from joe****

    Hi Joey so sorry for the delay we the items we are out of stock last friday however the stocks are coming in tomorrow. would you mind waiting or would you like us to refund you?

    Question : [Re] Inquiry related delivery from joe****

    Ok I will wait then. Thanks

    Answer : [Re] Inquiry related delivery from joe****

    thank you will give you an update if there's any further delay

    Question : [Re] Inquiry related delivery from joe****

    Hi I received my dettol. But where is my tefal blender ????

    Answer : [Re] Inquiry related delivery from joe****

    I bought the dettol for the free gift. Pls send it to me asap

    Question : [Re] Inquiry related delivery from joe****

    Inquiry has been answered

  • Question : Inquiry for the item from ver****Jul 26, 2019

    Is there more stock? I cannot proceed to buy the item.

    Answer : [Re] Inquiry for the item from ver****

    Hi, we checked should be no problem adding to cart, have you selected the option properly?

    Question : [Re] Inquiry for the item from ver****

    Hi, I have placed another order. Please include the missing voucher in this order. Thanks

    Answer : [Re] Inquiry for the item from ver****

    ok will do thank you

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[Bundle of 4] Dettol Anti-Bacterial Wet Wipes - 50s x 4
[Bundle of 4] Dettol Anti-Bacterial Wet Wipes - 50s x 4
Item Q&A
  • Question : Inquiry for the item from Wid****Aug 08, 2019

    Hallo,
    Is this the big size?
    And i will get 4 pax right?

    Answer : [Re] Inquiry for the item from Wid****

    Hi yes that's right

Dettol Fresh Body Wash - Refill Pouch Twin Pack 900ML x 2
Dettol Fresh Body Wash - Refill Pouch Twin Pack 900ML x 2
Item Q&A
[Bundle of 4] 4 x Dettol Disinfectant Laundry Sanitiser 1.5L! FREE $5 Capitaland Voucher
[Bundle of 4] 4 x Dettol Disinfectant Laundry Sanitiser 1.5L! FREE $5 Capitaland Voucher
Item Q&A
  • Question : Inquiry for the item from yfu****Jul 31, 2019

    Hi Seller,

    For this promo, is it free $5 CapitaVouchers for EVERY bundle of 4 laundry sanitiser? That is, if I buy 2 bundles, I get $5 x 2pcs of the CapitaVouchers?

    Answer : [Re] Inquiry for the item from yfu****

    yes that's right if you buy 2 bundles means 2 vouchers

Dettol Gold Classic Clean Body Wash - Refill Twin Pack 900ML x 2
Dettol Gold Classic Clean Body Wash - Refill Twin Pack 900ML x 2
Item Q&A
  • Question : Inquiry for the item from hui****Jul 25, 2019

    Dettol gold. Is it still available? Expiry date?

    Answer : [Re] Inquiry for the item from hui****

    Hi, May I know which Dettol Gold you are referring to?

    All our products have minimum of 1 year expiry. Thanks.

  • Question : Inquiry for the item from sim****Jun 29, 2019

    hi, what is the expire date?

    Answer : [Re] Inquiry for the item from sim****

    Hi, all our products will have minimum of 1 year expiry. Thanks :)