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Q & A Lists
Item Question & Answer
Stainless Steel SS304 Bathroom Towel Hanger / Towel Hanger / Space Saving Organiser / Kitchen Hanger
Stainless Steel SS304 Bathroom Towel Hanger / Towel Hanger / Space Saving Organiser / Kitchen Hanger
Item Q&A
  • Question : Inquiry related delivery from jes****Oct 23, 2018

  • Question : Inquiry related delivery from cal****Aug 19, 2018

    Hi, I choose self-collect, but why checkout still include shipping fee? Thank you.

    Answer : [Re] Inquiry related delivery from cal****

    Welcome to RC-Global and thank you enquiry. Could you pls try again? As after double chacked no problem from our side if checkout for store pickup. Feel free to let us know if you have any other questions. Thank you.

    Question : [Re] Inquiry related delivery from cal****

    Hi Seller, I choose 'Store pickup', but check-out still prompt 'Shipping fee' +$3.99. Kindly advise & thanks.

    Answer : [Re] Inquiry related delivery from cal****

    Hi, could you pls delete the item from your cart, refresh and try again? Sometime may be Qoo10 system problem. Thank you.

    Question : [Re] Inquiry related delivery from cal****

    Hi, I deleted & re-ordered, it helps & pblm resolved. Thanks alot :)

    Answer : [Re] Inquiry related delivery from cal****

    Great to hear that. Feel free to contact us if you have any enquirers .. remember to drop us a good comment and review for our product when you received it. Have a nice day !

  • Question : Inquiry for the item from cal****Aug 19, 2018

    Hi seller, may I know the length & width of RC - C24 hanger? Thank you.

    Answer : [Re] Inquiry for the item from cal****

    Welcome to RC-Global and thank you order. The dimension for RC-C24 will be 60cm x 9 cm. Feel free to let us know if you have any other questions. Thank you.

    Question : [Re] Inquiry for the item from cal****

    Ok & thanks fyi :)

    Answer : [Re] Inquiry for the item from cal****

    Welcome. Hope to receive your order soon. Thank you.

  • Question : ITEM CAN BE DRILL OR PASTEJul 30, 2018

    Hi, can check is all item listed can be drill ? Thanks.

    Answer : [Re] ITEM CAN BE DRILL OR PASTE

    Welcome to RC-Global and thank you for your enquiry. Yes, all the listed item can be drill. Feel free to let us know if you have any other questions. Thank you.

    Question : [Re] ITEM CAN BE DRILL OR PASTE

    Can all the item combine under 1 shipping cost $3.99?

    Answer : [Re] ITEM CAN BE DRILL OR PASTE

    Hi, the shipping cost will be only $3.99 if the items is all from the same listing page. Thank you.

  • Question : Inquiry related delivery from joa****Jun 24, 2018

    Hi if I order now when will I received?

    Answer : [Re] Inquiry related delivery from joa****

    Welcome to RC-Global and thank you for your enquiry.

    We will dispatch the order within 24 hours except weekends and public holidays. And Q-express normally deliver the item in the next working day.

    Feel free to let us know if you have any other questions. Good day.

+View all Notice, FAQ, Q&A >>
[SG fast delivery] ★ Value Set Non-Stick Stainless Steel Frying Pan Cooking Wok Soup Pot Sieve Bowl
[SG fast delivery] ★ Value Set Non-Stick Stainless Steel Frying Pan Cooking Wok Soup Pot Sieve Bowl
Item Q&A
  • Question : Inquiry for the item from ivy****Oct 19, 2018

    Hi, may i know what are the coating material for the 4 in 1 cooking set and the 32cm wok pan? Both are non-stick for induction cooker? Pls revert ASAP! Thanks

    Answer : [Re] Inquiry for the item from ivy****

    Hi, yes, both are non-stick for induction cooker for the 4 in 1 cooking set and the 32cm wok pan. Feel free to let us know if you have any other questions. Thank you.

    Question : [Re] Inquiry for the item from ivy****

    May i know what are the coating material? Thanks

    Answer : [Re] Inquiry for the item from ivy****

    Hi, the item is made of wrought Iron with non-stick treatment. Feel free to let us know if you have any other questions. Thank you.

3/4/5/6 Tier Multi-purpose / Store Room / Kitchen / Bathroom / Dinner Room Organizer Rack
3/4/5/6 Tier Multi-purpose / Store Room / Kitchen / Bathroom / Dinner Room Organizer Rack
Item Q&A
  • Question : Inquiry for the item from che****Oct 13, 2018

    Hi, when will the 3 tier be restock?

    Answer : [Re] Inquiry for the item from che****

    Hi, we will not bring in 3-tier for the rack at the moment. Feel free to let us know if you have any other questions. Thank you.

  • Question : Wrong deliverySep 10, 2018

    Hi,

    I've ordered 6 tier, but you've delivered 4 tier to me, in addition, you only delivered ONE unit which I've ordered TWO units.

    don't mind contact me at 9721 6405 Jennifer

    Answer : [Re] Wrong delivery

    Hi, thank you for your call.

    We are sorry about miss packed form our warehouse. As spoken, we will delivery the 2 unit of rack accordingly.

    Thank you for your kind understanding and have a good day.

  • Question : Inquiry related delivery from Cyi****Aug 16, 2018

  • Question : Inquiry for the item from fed****Jun 29, 2017

    Hi! How many kg can each shelf rack withstand?

    Answer : [Re] Inquiry for the item from fed****

    Hi Sorry we missed your query and for the late reply.

    Each tier on the rack can hold about 25 - 30kg of items. If a 5 tier rack, it can hold total of 150kg if the items of the weight are spread evenly.

    Question : [Re] Inquiry for the item from fed****

    Thanks!

    Answer : [Re] Inquiry for the item from fed****

    Most Welcome

  • Question : Inquiry from loh****May 12, 2017

    Hi cart no 110478579, received with one shelf damaged.

    Possible to change just one shelf? Assembled it already and don't want to tear everything down just for one shelf

    Answer : [Re] Inquiry from loh****

    Hi.

    We apologise for the defect, I will call you on Monday to arrange a suitable time to send you the replacement by next week. ( Please keep and return us the defective shelf )

    Yours Sincerely
    RC Global

+View all Notice, FAQ, Q&A >>
Lunch Box / Mini Rice Cooker / Pressure Cooker / Mini Electric Cooker / Health Pots / Lunch Bag
Lunch Box / Mini Rice Cooker / Pressure Cooker / Mini Electric Cooker / Health Pots / Lunch Bag
Item Q&A
  • Question : Singapore PlugSep 07, 2018

    Hello, is this Singapore plug?

    Answer : [Re] Singapore Plug

    Welcome to RC-Global and thank you for your enquiry. Pls select SG Safety plug upon check out if you are looking for Singapore plug. Otherwise, we will included a Singapore use adapter with each order. Feel free to let us know if you have any other questions. Thank you.

    Question : [Re] Singapore Plug

    Hello, i choose for store pickup but it still charge me $3.99 for shipping on checkout

    Answer : [Re] Singapore Plug

    Hi, pls delete the item from your cart and re-select again. sometime should be some system issue. Feel free to let us know if you have any other questions. Thank you.

    Question : [Re] Singapore Plug

    Hello went to your shop twice but it's not open, when can i collect the item?

    Answer : [Re] Singapore Plug

    Hi, our warehouse is located at 7 Gambas Crescent #09-30 Ark Gambas Singapore 757087. Opening hours will between 9am-5pm weekdays except PH. Thank you.

    Question : [Re] Singapore Plug

    Yes I went there twice but the office is not open. Do update me when it's open.

    Answer : [Re] Singapore Plug

    Hi, our opening hours will between 9am-5pm weekdays except PH. Maybe is just out of luch. You can contact us at 62000327 before reach. Thank you.

    Question : [Re] Singapore Plug

    Ok will try to go again

    Answer : [Re] Singapore Plug

    No problem. See you.

  • Question : Inquiry for the item from mic****Oct 03, 2018

  • Question : sizeOct 01, 2018

    hi seller. i need a very small one for individual use to warm up my food during lunch at office. which one do you reocmmend?

    Answer : [Re] size

    Welcome to RC-Global and that you for your enquiry. The size for all the Lunch box was similar, only the tier different. Feel free to let us know if you have any other questions. Thank you.

  • Question : Inquiry for the item from viv****Sep 27, 2018

  • Question : Inquiry for the item from mel****Sep 27, 2018

    What’s the difference between Yoice & Playbear?
    How long is delivery?

    Answer : [Re] Inquiry for the item from mel****

    Welcome to RC-Global and thank you for your enquirer. For both Lunch box is only different on the brand. We will dispatch the items within 24hours once we received the order. Delivery will be done by Ninja Van within another 1~2 working days normally. Feel free to let us know if you have any other questions. Thank you.

+View all Notice, FAQ, Q&A >>
Genuine Deerma Vacuum Cleaner / Heavy-duty Portable 超级德尔玛吸尘机正品 (DX-900)
Genuine Deerma Vacuum Cleaner / Heavy-duty Portable 超级德尔玛吸尘机正品 (DX-900)
Item Q&A
  • Question : 關於運送lit****會員的咨詢。Sep 30, 2018

    I tag the wrong one. Can I cancel this order and order again?
    I need delivery not pickup myself.

    Answer : [Re] 關於運送lit****會員的咨詢。

    Hi, thank you for your order. We are noted that you are looking for a delivery instead of self-collection.

    In this case, pls transfer $5 to our DBS account to complete your order to be deliver.

    Bank: DBS Bank
    Account number: 019-90574-58
    Company name: RONG CHANG GLOBAL E-BIZ PTE LTD

    Pls let us know if you have any other questions. Thank you

    Question : [Re] 關於運送lit****會員的咨詢。

    Hi, would you have pay now?
    I can’t transfer to you by account number.

    Answer : [Re] 關於運送lit****會員的咨詢。

    Hi, I transfer $5 already.
    Please check.
    And my address is
    116 punggol walk #14-35 S(828768)
    Twin waterfalls
    SandyLu

    Once you send out please let me know.
    Thanks.

    Question : [Re] 關於運送lit****會員的咨詢。

    Hi,

    We are also looking for the collection voucher code: (total 13 digit)
    from you. Could you pls let us know

    Hope to hear from you soon. Good day!

    Answer : [Re] 關於運送lit****會員的咨詢。

    Here. Please check.

    Question : [Re] 關於運送lit****會員的咨詢。

    Hi,

    Thank you for your information. Attached pls refer the Q-express tracking number.

    Thank you and have a nice day.

  • Question : Inquiry for the item from ram****Aug 10, 2018

    Can i buy order part of the vacuum that has broken?

    Answer : [Re] Inquiry for the item from ram****

    Welcome to RC-Global and thank you for your enquiry. We are sorry that we do not sell the spare-part for this item. Feel free to let us know if you have any other questions. Thank you.

    Question : [Re] Inquiry for the item from ram****

    Is it possible for me to come down tobyour store to purchase the broken parts?

    Answer : [Re] Inquiry for the item from ram****

    Hi, we are sorry that we DO NOT sell any spare-part for the vacuum. Thank you.

  • Question : Inquiry for the item from ii.****Aug 01, 2018

    Is this item shipped from singapore or china? Because i need it urgently.

    Answer : [Re] Inquiry for the item from ii.****

    Hi, we have all the stock in Singapore and will dispatch item to courier within 24 hours normally. Thank you.

    Question : [Re] Inquiry for the item from ii.****

    Noted. I have placed order yesterday. Thanks

    Answer : [Re] Inquiry for the item from ii.****

    Great to hear that! Thank you. Happy shopping!

  • Question : Genuine Deerma Vacuum Cleaner / Heavy-duty Portable 超级德尔玛吸尘机正品 (DX-900)Jul 06, 2018

    Does it also comes with the round brush pls? As per attached image?

    Answer : [Re] Genuine Deerma Vacuum Cleaner / Heavy-duty Portable 超级德尔玛吸尘机正品 (DX-900)

    Welcome to RC-Global and thank you for your inquiry. Yes, the round brush is included after double checked. Hope to receive your order soon. Thank you.

    Question : [Re] Genuine Deerma Vacuum Cleaner / Heavy-duty Portable 超级德尔玛吸尘机正品 (DX-900)

    Thanks. I would like to place an order. Bt I hv an problem. There's no one ard to receive the goods at home until 6pm on wkdays.
    Is there alternate evening or weekend delivery?
    Also, Im new here... Is there any promotion or voucher code?

    Answer : [Re] Genuine Deerma Vacuum Cleaner / Heavy-duty Portable 超级德尔玛吸尘机正品 (DX-900)

    In this case you may leave a note for shipping upon check out as the delivery will be done by Q-Express as usual. Pls take note that the item is having promotion now Retail Price will be $99. Hope to receive your order soon. Thank you.

  • Question : Inquiry for the item from sim****Jul 05, 2018

    Hi. Any warranty for this?

    Answer : [Re] Inquiry for the item from sim****

    Hi, welcome to RC-Global and thank you for your inquiry. The vacuum come with 1 month free warranty. Alternatively, you can purchase the warranty up to 12 months. Hope to receive your order soon. Thank you.

+View all Notice, FAQ, Q&A >>
2018 French Cufflinks Anti-Wrinkle Long Sleeve Shirt
2018 French Cufflinks Anti-Wrinkle Long Sleeve Shirt
Item Q&A
  • Question : size of the shirtSep 26, 2018

    Dear seller, i'd like to ensure the size fits my body. anyway to measure at your office and make purchase with cash/card payment over there as well?

    Answer : [Re] size of the shirt

    Welcome to RC-Global and that you for your enquiry. No problem. Our warehouse is located at 7 Gambas Crescent #09-30 Ark Gambas Singapore 757087. Opening hours will between 9am-5pm weekdays except PH. Thank you.

  • Question : Request for Size ChangeJun 07, 2018

    Hi, I received my order (x2), thank you, but I realized the size is smaller than I expected (although I indicated my usual size), can I get it changed to one size larger please? I can go down to your shop to swap for larger size.

    Thanks - beng

    Answer : [Re] Request for Size Change

    Hi, welcome to RC-Global and thank you for your feedback. Yes, you can bring the item and have an exchange from our warehouse within 14 days.

    Our warehouse located at 7 Gambas Crescent $09-30 Ark@Gembas Singapore 757087. Operating hours is between 9am-6pm.

    Pls let us know if you have any other questions. Thank you 😊

Universal Electric Extension Socket  with 6 USB Charger port / SG Plug ( LDNIO SC3604)
Universal Electric Extension Socket with 6 USB Charger port / SG Plug ( LDNIO SC3604)
Item Q&A
  • Question : Bulk purchaseSep 11, 2018

  • Question : Inquiry for the item from ste****Oct 14, 2017

    May I know the power rating of each USB port?

    Answer : [Re] Inquiry for the item from ste****

    USB Output:5V 3.4A(AUTO MAX)17W

  • Question : Inquiry for the item from jef****Sep 27, 2017

    Hi seller, does this e extension socket have safety certification by local authority?

    Answer : [Re] Inquiry for the item from jef****

    .

  • Question : [About Item] Related InquiriesMar 12, 2017

    Hi,

    Main plug head is Singapore plug? Any option for self-collect? Need it by this week. Thanks.

    Answer : [Re] [About Item] Related Inquiries

    Hi.

    It's UK standard ( 3 pin, can be used in Singapore )
    If you order now, we can send out by noon, and you probably will receive by tomorrow or Wed latest.

    Alternately, if you want self collect, i can give you our bank account and you can transfer money before coming down.

    We are located at Gambas, nearest MRT is Sembawang

Ceramic Continental Coffee  /Tea Set Bone Set
Ceramic Continental Coffee /Tea Set Bone Set
Item Q&A
  • Question : Inquiry for the item from g.r****Sep 04, 2018

    Dear Seller,
    May I know which one is the fortunate design? Thanks

    Answer : [Re] Inquiry for the item from g.r****

    Dear Seller, do you still have stock for the fortunate set? Thank you

    Question : [Re] Inquiry for the item from g.r****

    Dear Seller, ok I already know which one is the fortunate set. Thank you

    Answer : [Re] Inquiry for the item from g.r****

    Welcome to RC-Global and thank you for your enquiry. Yes, we ahve ready stock for the fortunate design. Feel free to let us know if you have any other questions. Thank you.

  • Question : Inquiry for the item from g.r****May 02, 2018

    Hi Seller,

    I would like to placed order. Please confirmed stock availability.

    Thank you.

    Answer : [Re] Inquiry for the item from g.r****

    Dear Customer,

    The stock is available for the design Fortunate and blue color. Hope to receive your order soon.

    Thank you.

Massage Office Arm Chair with feet pedal( D.I.Y.)
Massage Office Arm Chair with feet pedal( D.I.Y.)
Item Q&A
  • Question : MeasurementAug 15, 2018

    Hi, may I know the dimension of the chair pls? Thanks!

    Answer : [Re] Measurement

    Hi, welcome to RC-Global and thank you for your enquiry. The office chair dimension will be 59 x 102 x 67 cm after assembled. Thank you.

  • Question : Delivery timesJan 05, 2018

RC-Global 32 cm Frying Wok/ Non-stick Wok/ Non-smoke Wok/ Induction Wok/ Kitchen Wok (炒锅不黏锅无油烟锅电磁锅)
RC-Global 32 cm Frying Wok/ Non-stick Wok/ Non-smoke Wok/ Induction Wok/ Kitchen Wok (炒锅不黏锅无油烟锅电磁锅)
Item Q&A
  • Question : Inquiry related delivery from mel****Aug 05, 2018

    Hi,
    Your set discount doesn’t seem to work when I select two items of different shipping cost, i.e. one with $5 and the other with $3.99 shipping cost. Please refer to the attached screenshot for details.

    Answer : [Re] Inquiry related delivery from mel****

    Hi Mandy,

    Pls take note that Purchase over $50.00, Free Shipping(max: $5.00). Delivery fee for lunch box ($3.99) and delivery for non-stock wok ($5). There still have a $3.99 after max $5.00 deduct.

    Pls let us know if you have any other questions. Thank you.

    Question : [Re] Inquiry related delivery from mel****

    Hi,
    Yes I do know the promotion is $5 shipping discount for combined cost of over $50 purchase.
    If you had seen the screenshot which I attached earlier, it showed $8.99 of shipping cost, which meant the set discount did not work.
    The set discount will only work when both shipping cost are the same, i.e. both at $5.

    Answer : [Re] Inquiry related delivery from mel****

    Hi, could you pls try again? As we has been tried a few times with different account but the $5 discount it's still work. Feel free to contact us at 6200-0327 if you still facing any problem. Thank you.

  • Question : Inquiry for the item from car****Jul 21, 2018

    Hi, can I know if the non stick layer is no PFOA? will it peel easily? I'm bringing it oversea so hopefully it can last at least for one yr. Lastly, it can be use on induction hob?

    Answer : [Re] Inquiry for the item from car****

    Welcome to RC-Global and thank you for your enquiry.

    There have no indicated that the non stick layer is PFOA free. However, it will non peel easily and long lasing. Can used for induction hob and normal stove cooker.

    Feel free to let us know if you have any other questions. Thank you.

RC-Global Standing Clothes Hanger / Clothes horse / Clothes rack (Carbon Steel) 多功能晒衣架
RC-Global Standing Clothes Hanger / Clothes horse / Clothes rack (Carbon Steel) 多功能晒衣架
Item Q&A
  • Question : Inquiry for the item from jea****Aug 03, 2018

    Your item for sale was not very clear, I want the one you shown on your listing, - see screen shot attachec, can you confirm this is the one you will send if I purchase this item?
    Thank you

    Answer : [Re] Inquiry for the item from jea****

    Hi, we are sorry that we are out of stock for the item as per image. However, pls refer the image as attached for available clothes dryer.

    Thank you.

    Question : [Re] Inquiry for the item from jea****

    OK, ths

    Answer : [Re] Inquiry for the item from jea****

    Welcome : )

RC-Global Multi-purpose Stainless Steel Movable Storage Shelves Organizer (3/4 Tiers)
RC-Global Multi-purpose Stainless Steel Movable Storage Shelves Organizer (3/4 Tiers)
Item Q&A
  • Question : Inquiry for the item from mon****Jul 28, 2018

    What is height of the four tiers one?

    Answer : [Re] Inquiry for the item from mon****

    Welcome to RC-Global and thank you for your enquiry. The dimension for the 4-tier movable rack will be 45cm (Length) X 27cm (Depth) X 85cm(Height). Feel free to let us know if you have any other questions. Thank you.

Shoe Rack / Shoe Cabinets / Shelf Good Quality Water Proof Protect from Dust Durable (DIY)
Shoe Rack / Shoe Cabinets / Shelf Good Quality Water Proof Protect from Dust Durable (DIY)
Item Q&A
  • Question : 关于运送smi****会员的咨询。Jul 27, 2018

    Normally delivery timing can be after 6pm

    Answer : [Re] 关于运送smi****会员的咨询。

    Welcome to RC-Global and thank you for your enquiry. However, pls take note that the delivery will be done by Q-Express and we can't make any arrangement from our side. In this case, you may leave a comment upon check out. Otherwise, you also can reach Q-Express hotline for leave a comment with you order tracking number after purchases. Feel free to let us know if you have any other questions. Thank you.

  • Question : Inquiry for the item from joy****May 23, 2018

    Hi,

    Do we get exactly the same design and style as per your pic in the heading ? I have attached the pic from your heading.

    Thanks.

    Answer : [Re] Inquiry for the item from joy****

    Dear customer,

    Thank you for your inquiry. However, we are sorry that we are out of stock for the Micky design currently. Pls let us know if you are only interested the design.

    Thank you.

RC-Global Handheld lighted stick bagless Vacuum Cleaner (SG Safety Mark Plug)
RC-Global Handheld lighted stick bagless Vacuum Cleaner (SG Safety Mark Plug)
Item Q&A
Universal Electric Extension Socket Power Stripe with 3 / 6 USB Charger Ports / SG Plug
Universal Electric Extension Socket Power Stripe with 3 / 6 USB Charger Ports / SG Plug
Item Q&A
  • Question : What is RC-A37 or RC-A39 option?Jul 10, 2018

    Hi Helpdesk,

    Can I know what is RC-A37 or RC-A39 option?

    Answer : [Re] What is RC-A37 or RC-A39 option?

    Hi, welcome to RC-Global and thank you for your enquiry.

    RC-A37 -LDNIO SC3301 ( 3 Powerpoints + 3 USB Charging Points ).
    RC-A39 -LDNIO SC3604 ( 3 Powerpoints + 6 USB Charging Points )

    Hope to receive your order soon. Thank you.

  • Question : Connector typeNov 18, 2016

    May i know what is the connector plug type?

    Answer : [Re] Connector type

    Hi. Thank You for your query.

    It's a 3 pin plug which is suitable for use in Singapore.

3/4/5/6 Tier Simple Shoe Rack / Shoes Storage / DIY Shoe Shelf / Shoe Cabinets / Good Quality
3/4/5/6 Tier Simple Shoe Rack / Shoes Storage / DIY Shoe Shelf / Shoe Cabinets / Good Quality
Item Q&A
  • Question : 4 Tier Shoe Rack with CoverJun 28, 2018

  • Question : Inquiry for the item from lbk****Mar 14, 2018

    The width is perfect for me. Do you have 5 tier shoe rack?

    Answer : [Re] Inquiry for the item from lbk****

    Dear customer, Thank you for your enquiry. Pls refer the link below for our new shoe rack (5 Tier) and we are having $3 off for the item currently. Feel free to let us know if you have any other question. Thank you.
    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=604974342

    Question : [Re] Inquiry for the item from lbk****

    Oh, but i already bought the 4-tier. Thanks

    Answer : [Re] Inquiry for the item from lbk****

    Dear customer, thank you for your order. The item will be dispatch on Monday and hope you are be keen on our product and service. Thank you and have a nice weekend. :)

Portable Vacuum Cleaner JJ-318 (SG Safety Mark plug) 2 合一 手持吸尘机 ( 1 HEPA Filter )
Portable Vacuum Cleaner JJ-318 (SG Safety Mark plug) 2 合一 手持吸尘机 ( 1 HEPA Filter )
Item Q&A
  • Question : Inquiry for the item from chr****Jun 05, 2018

    What is the suction power?

    Answer : [Re] Inquiry for the item from chr****

    Welcome to RC-Global and thank you for your enquiry. Section power for the vacuum will be 650W. Pls let us know if you have any other questions. Good day!

    Question : [Re] Inquiry for the item from chr****

    Thank you so much

    Answer : [Re] Inquiry for the item from chr****

    Welcome : ) Hope to receive your order soon. Thank you.

    Question : [Re] Inquiry for the item from chr****

    I just placed the order. May I seek your kind assistance in shipping it to me ASAP? Greatly appreciate your kindness :)

    Answer : [Re] Inquiry for the item from chr****

    Order received with thanks and will dispatch the item to Q-Express by tomorrow. You may receive it in the next working day after the item dispatched.

    Thank you.

Microwave Oven Rack Shelf Organizer stand holder  ( 60 x 30 X 63 cm Stainless steel )
Microwave Oven Rack Shelf Organizer stand holder ( 60 x 30 X 63 cm Stainless steel )
Item Q&A
  • Question : Inquiry for the item from loy****May 29, 2018

    For the two tiers rack, Can the middle layer be removed to make it single layer?

    Answer : [Re] Inquiry for the item from loy****

    Welcome to RC-Global and thank you for your enquiry. Yes, you can make it only one layer. Good day!

  • Question : [About Item] Related InquiriesDec 30, 2016

    Hi can check the tray for both layer can be adjusted?

    Answer : [Re] [About Item] Related Inquiries

    Hi Gin..

    Yes, the height for each layer can be adjusted according to your wishes. We are having a sale now and this item is now selling at $19.90

    Happy New Year

    Best Regards
    Andrew

Intelligent Electric Steamer RC-A05 两层智能电蒸锅 ( 2 tier 6L ) SG Safety Plug
Intelligent Electric Steamer RC-A05 两层智能电蒸锅 ( 2 tier 6L ) SG Safety Plug
Item Q&A
  • Question : 关于商品ise****会员的咨询。May 25, 2018

    Can tell me dimension A05, ur photo display is A21only

    Answer : [Re] 关于商品ise****会员的咨询。

    Hi, the dimension for the RC-A05 will be 17 x 21 x 26 cm. Thank you.

  • Question : Inquiry for the item from ise****May 25, 2018

    Order is RCA05 same as the A05?

    Answer : [Re] Inquiry for the item from ise****

    Hi, we are sorry that we can’t get what you mean. Could you pls let us know clearly? Thank you

Intelligent Spin Mop set (Single bucket)
Intelligent Spin Mop set (Single bucket)
Item Q&A
  • Question : Inquiry related cancel and refund from cec****May 21, 2018

    Unable to straighten mop handle due to excess length of joint lock. I used some force trying to pull handle up right but stopped after hearing cracking sound. I want to return item as I am not able to use it at all.

    Answer : [Re] Inquiry related cancel and refund from cec****

    Welcome to RC-Global and thank you for your enquiry. In this case, our customer service will contact you soon. Thank you.

  • Question : Inquiry for the item from cec****May 06, 2018

    Am I able to reach and wash inner part of pail after discharging used water.?

    Answer : [Re] Inquiry for the item from cec****

    Welcome to RC-Global and thank you for your enquiry. Could you pls send us some video for the problem to 83506681? Our customer service will contact you very soon in this case. Thank you.

  • Question : Inquiry for the item from wei****Mar 23, 2018

    Where to buy the spin mop head refill?

    Answer : [Re] Inquiry for the item from wei****

    Welcome to RC-Global and thank you for your enquiry. Pls click the link below and choose for mop head refil. Feel free to let us know if you have any other question. Good Day! https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=575357755

4 inch / Mini USB Fan with ON/OFF Switch / Black / Metal Blade / Laptop Table / Of
4 inch / Mini USB Fan with ON/OFF Switch / Black / Metal Blade / Laptop Table / Of
Item Q&A
  • Question : Inquiry for the item from mel****Apr 28, 2018

    Dear seller,

    Please note that I had per order your item kindly informed your deliver guy to send my item after 7pm to 9pm form Monday to Friday, I be home or call before send your my item.

    Thanks

    Regards
    Melvin Goh

    Answer : [Re] Inquiry for the item from mel****

    Dear Melvin,

    Pls take note that the order will dsipatch through Qxpress by today. You may received a sms for the delivery arrangement form them. We will leve a note on the shipping label, hope there will follow it.

    Thank you.

  • Question : ORDERFeb 05, 2018

  • Question : Stock AvailabilityJun 24, 2017

    Do you have ready stock for this item that I can order right away?

    Answer : [Re] Stock Availability

    Yes, ready stock. We can deliver tomorrow if you order by today, 26 Jun

Electric Stew Pot (MH 1.5B) Intelligent Digital Control Panel. Birdnest /Porridge / Soup / Dessert
Electric Stew Pot (MH 1.5B) Intelligent Digital Control Panel. Birdnest /Porridge / Soup / Dessert
Item Q&A
RC-Global New Generation Home/Car powerful wireless cordless dry/wet Vacuum Cleaners (新款强力家用车用无线吸尘器)
RC-Global New Generation Home/Car powerful wireless cordless dry/wet Vacuum Cleaners (新款强力家用车用无线吸尘器)
Item Q&A
  • Question : 关于商品you****会员的咨询。Apr 21, 2018

    充电满了可以用多久呢?

    Answer : [Re] 关于商品you****会员的咨询。

    您好,充电满了,支持使用大约20分钟然后休息以让机器有更长的寿命。

Bicycle Helmet / Scooter Helmet / Cyclist helmet / MTB Helmet /Fixie Helmet with Visor (GUB)
Bicycle Helmet / Scooter Helmet / Cyclist helmet / MTB Helmet /Fixie Helmet with Visor (GUB)
Item Q&A
  • Question : 關於商品082****會員的咨詢。Mar 28, 2018

    Hi, May i know the size for GUB K80 Plus? Is it suitable for 54cm to wear?

    Answer : [Re] 關於商品082****會員的咨詢。

    Welcome to RC-Global and thank you for your enquiry. The GUB K80 Plus is suitable use for size between 58-62cm. Feel free to let us know if you have any other question. Good Day!

    Question : [Re] 關於商品082****會員的咨詢。

    okie thanks you so much.

    Answer : [Re] 關於商品082****會員的咨詢。

    Have a nice day : )

  • Question : sizeMar 07, 2018

    what size is this helmet model?

    Answer : [Re] size

    Dear customer, thank you for your enquiry. The size for the Helmet is 52-68cm. Feel free to let us know if you have any other question. Thank you.

New ! Double Sticks/Head 360° Rotating Spin Mop Bucket Sets + Free Mop Holder ( 最新360 度双杆旋转拖把套装)
New ! Double Sticks/Head 360° Rotating Spin Mop Bucket Sets + Free Mop Holder ( 最新360 度双杆旋转拖把套装)
Item Q&A
  • Question : Inquiry for the item from ali****Mar 14, 2018

    Do sell the mop stick?

    Answer : [Re] Inquiry for the item from ali****

    Dear customer, Thank you for your enquiry. Yes, we do sell individual Mop Stick Holder. Kindly click the link below and choose Mop Stick Holder(-$9.90). Feel free to let us know if you have any other question. Thank you. https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=575357755

S shape Dual layer  Dish drainer / Dish Rack / Dish dryer /Drip tray/storage rack holder
S shape Dual layer Dish drainer / Dish Rack / Dish dryer /Drip tray/storage rack holder
Item Q&A
  • Question : Inquiry for the item from joc****Mar 05, 2018

    Bought this on 22 feb , today I realiase some part turn rusty.less than a month Please see my photo

    Answer : [Re] Inquiry for the item from joc****

    Hi chould you pls let us know your order number. Thank you.

    Question : [Re] Inquiry for the item from joc****

    I have Cart No : 117055193

    Answer : [Re] Inquiry for the item from joc****

    Dear Jocelyn, thank you for your feedback. We seek your kind understanding that Qoo10 exchange policy is whitin 14 days. However, our staff will contact you shortly for another exchange option due to goodwill. Feel free to let us know if you have any other question. Thank you.

  • Question : Is it truely anti rust/corrosion?Mar 24, 2017

    Hi, I have a similar rack and it rust just after 1 week of usage. I would like to know if this rack is really anti-rust when it is wet? Otherwise it is not useful as a draining rack. Thank you.

    Answer : [Re] Is it truely anti rust/corrosion?

    Hi.
    Ours are made of stainless steel.
    It will not rust that easily