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Q & A Lists
Item Question & Answer
Mop Galore / Spin Mop / Mop Bucket Set / Dual Spin Mop / Floor Cleaning Mop
Mop Galore / Spin Mop / Mop Bucket Set / Dual Spin Mop / Floor Cleaning Mop
Item Q&A
  • Question : Inquiry related return and exchange from kat****Jan 23, 2019

    Hi Seller, I noted that the mop head is not able to turn up and the bucket was leaking even thought I have insert the stopper. Please advise whether I can exchange?

    Answer : [Re] Inquiry related return and exchange from kat****

    Hi, that is no problem with the mop plate as attached image. Pls install the stick, step on the plate and push the stick. It will become 90 degree easily. However, we never received any feedback regarding looser stopper. Could you pls insert and press the stopper harder? Feel free to let us know if you have any other questions. Thank you.

  • Question : Inquiry for the item from mon****Jan 17, 2019

    hi.. if i select additional mop bucket, am i able to choose a different color..? please advise, thanks..

    Answer : [Re] Inquiry for the item from mon****

    Hi, pls let us know which color of bucket you are looking at? Thank you.

    Question : [Re] Inquiry for the item from mon****

    im interested in the Economy bucket - in Blue and Yellow..

    Answer : [Re] Inquiry for the item from mon****

    Hi, we are available in both Blue and Yellow colour. Pls let us know once your order placed and we will arrange accordingly. Thank you.

  • Question : Inquiry for the item from 245****Jan 07, 2019

    Green Single Bucket Set

    Hi what is the diameter of the mop disk head - 6 or 6.5inches? Tks

    Answer : [Re] Inquiry for the item from 245****

    Hi, 6inches, thank you.

  • Question : Inquiry related delivery from lis****Jan 07, 2019

    Hi! Can i receive the economy blue before friday if i order today?

    Answer : [Re] Inquiry related delivery from lis****

    Yes,we will dispatch the item within 24hrs, and Qexpress will shipt to you within 1-2 days.

    Hope to recieve your order soon !
    (Jan 07, 2019 12:39)

  • Question : Inquiry for the item from sha****Oct 24, 2018

    Hi, the mop was delivered on 9 Sept. The mop can't spin now. Can you help to troubleshoot?

    Answer : [Re] Inquiry for the item from sha****

    Hi, could you pls bring along with the item drop by our warehouse let us have a look with the item? Our warehouse is located at 7 Gambas Crescent #09-30 Ark Gambas Singapore 757087. Opening hours will between 9am-6pm weekdays except PH. Thank you.

2018 French Cufflinks Anti-Wrinkle Long Sleeve Shirt
2018 French Cufflinks Anti-Wrinkle Long Sleeve Shirt
Item Q&A
  • Question : Inquiry for the item from dav****Jan 20, 2019

    Is it slim fit or regular fit?

    Answer : [Re] Inquiry for the item from dav****

    Hi, the shirt is regular fit. Thank you.

  • Question : size of the shirtSep 26, 2018

    Dear seller, i'd like to ensure the size fits my body. anyway to measure at your office and make purchase with cash/card payment over there as well?

    Answer : [Re] size of the shirt

    Welcome to RC-Global and that you for your enquiry. No problem. Our warehouse is located at 7 Gambas Crescent #09-30 Ark Gambas Singapore 757087. Opening hours will between 9am-5pm weekdays except PH. Thank you.

  • Question : Request for Size ChangeJun 07, 2018

    Hi, I received my order (x2), thank you, but I realized the size is smaller than I expected (although I indicated my usual size), can I get it changed to one size larger please? I can go down to your shop to swap for larger size.

    Thanks - beng

    Answer : [Re] Request for Size Change

    Hi, welcome to RC-Global and thank you for your feedback. Yes, you can bring the item and have an exchange from our warehouse within 14 days.

    Our warehouse located at 7 Gambas Crescent $09-30 Ark@Gembas Singapore 757087. Operating hours is between 9am-6pm.

    Pls let us know if you have any other questions. Thank you 😊

RC-Global Value Set Non-Stick Stainless Steel Frying Pan Cooking Wok Soup Pot Sieve Bowl
RC-Global Value Set Non-Stick Stainless Steel Frying Pan Cooking Wok Soup Pot Sieve Bowl
Item Q&A
  • Question : Inquiry for the item from bee****Jan 14, 2019

    Hi, can it be use on induction cooker?

    Answer : [Re] Inquiry for the item from bee****

    Hi, the item can be use on induction cooker. Hope to receive your order soon. Thank you.

  • Question : Inquiry for the item from yan****Oct 25, 2018

    Is the heavy duty pot non stick? Example for cooking congee/porridge.

    Answer : [Re] Inquiry for the item from yan****

    Hi, after double checked, it does not mention stick or non-stick. However, it's will not be stick when cooking congee/porridge as the item is made from stainless steel. Thank you.

  • Question : Inquiry for the item from ivy****Oct 19, 2018

    Hi, may i know what are the coating material for the 4 in 1 cooking set and the 32cm wok pan? Both are non-stick for induction cooker? Pls revert ASAP! Thanks

    Answer : [Re] Inquiry for the item from ivy****

    Hi, yes, both are non-stick for induction cooker for the 4 in 1 cooking set and the 32cm wok pan. Feel free to let us know if you have any other questions. Thank you.

    Question : [Re] Inquiry for the item from ivy****

    May i know what are the coating material? Thanks

    Answer : [Re] Inquiry for the item from ivy****

    Hi, the item is made of wrought Iron with non-stick treatment. Feel free to let us know if you have any other questions. Thank you.

Coat Clothes  Hat Stand rack hanger floor standing rack garment bag rack organizer rack 豪华立式衣帽架
Coat Clothes Hat Stand rack hanger floor standing rack garment bag rack organizer rack 豪华立式衣帽架
Item Q&A
  • Question : Inquiry for the item from 241****Jan 14, 2019

    Hi Seller,

    can i check when my item will be shipped out?
    i made my purchase since 5th Jan but no updates until now.
    i send several inquiry to you but didn't get any replies too..

    Answer : [Re] Inquiry for the item from 241****

    Dear Customer, thank you for your feedback. After double checked, Qoo10 may have some system problem that showing us the item on delivery without any tracking number. In this case, let us double check with Qoo10 and we will dispatch your order as soon as possible. Thank you.

RC-Global 2 Tier kitchen spice storage rack bathroom table organizer (Ke-Yi 30 cm + 6 hooks)
RC-Global 2 Tier kitchen spice storage rack bathroom table organizer (Ke-Yi 30 cm + 6 hooks)
Item Q&A
  • Question : Inquiry for the item from 238****Jan 09, 2019

    Hi, do you sell the item with the chopping board holder as well? I don't see that choice provid

    Answer : [Re] Inquiry for the item from 238****

    Hi, we only available in 1 model. Thank you.

  • Question : Inquiry for the item from 241****Dec 12, 2018

    Hi, would like to check if this item is pre-assemble or do we need to assemble it ourselves. Thanks.

    Answer : [Re] Inquiry for the item from 241****

    Dear customer,for thsi item,we will not provide the assembled product to you as the delivery for the packing is quite difficult.However,we would like to help you if you have any problem regarding the assemble.

RC-Global Handheld lighted stick bagless Vacuum Cleaner (SG Safety Mark Plug)
RC-Global Handheld lighted stick bagless Vacuum Cleaner (SG Safety Mark Plug)
Item Q&A
Shoe Rack / Shoe Cabinets / Shelf Good Quality Water Proof Protect from Dust Durable (DIY)
Shoe Rack / Shoe Cabinets / Shelf Good Quality Water Proof Protect from Dust Durable (DIY)
Item Q&A
  • Question : Inquiry for the item from Ang****Jan 03, 2019

    Hi. May I know what is the material make of? Is it waterproof? Thanks

    Answer : [Re] Inquiry for the item from Ang****

    Yes it is water proof and dust durable.

    Hope to receive your order soon !
    (Jan 07, 2019 12:38)

  • Question : 关于运送smi****会员的咨询。Jul 27, 2018

    Normally delivery timing can be after 6pm

    Answer : [Re] 关于运送smi****会员的咨询。

    Welcome to RC-Global and thank you for your enquiry. However, pls take note that the delivery will be done by Q-Express and we can't make any arrangement from our side. In this case, you may leave a comment upon check out. Otherwise, you also can reach Q-Express hotline for leave a comment with you order tracking number after purchases. Feel free to let us know if you have any other questions. Thank you.

  • Question : Inquiry for the item from joy****May 23, 2018

    Hi,

    Do we get exactly the same design and style as per your pic in the heading ? I have attached the pic from your heading.

    Thanks.

    Answer : [Re] Inquiry for the item from joy****

    Dear customer,

    Thank you for your inquiry. However, we are sorry that we are out of stock for the Micky design currently. Pls let us know if you are only interested the design.

    Thank you.

3/4/5/6 Tier Multi-purpose / Store Room / Kitchen / Bathroom / Dinner Room Organizer Rack
3/4/5/6 Tier Multi-purpose / Store Room / Kitchen / Bathroom / Dinner Room Organizer Rack
Item Q&A
  • Question : Inquiry related delivery from Azt****Nov 26, 2018

    Hi, i bought the item a few days ago but have gotten information on the delivery as of yet. How long does delivery take?

    Answer : [Re] Inquiry related delivery from Azt****

    Dear customer,could you provide us a order number to trace from ?As I could not see any information regarding your order.Many thanks.



    Hope to hear from you soon.
    (Nov 26, 2018 21:33)

    Question : [Re] Inquiry related delivery from Azt****

    Hi, it was (Cart no. 123225497) ordered on Nov 23, 2018

    Answer : [Re] Inquiry related delivery from Azt****

    The order no was 283925070

    Question : [Re] Inquiry related delivery from Azt****

    Dear customer,your order has been dispatched and collected by . Delivery will be done by Qexpress within another 1-2 working days. Feel free to let us know if you have any other questions. Thank you.

    Answer : [Re] Inquiry related delivery from Azt****

    Hi, it shows shipping requested under the item not even out for shipping.. Also it's the 30th and i still have not received anything. Is it possible for you to cancel on your end and i try ordering again.

    Question : [Re] Inquiry related delivery from Azt****

    Frankly i am very disappointed, it is said on the page that you have fast service, i ordered the shelves on 23/11/18 and until now it still says shipping requested, already 8 days later and i don't even get one phone call to let me know if the item is delayed. I have just moved into a new house and because i can't get an answer as to when your item will arrive, i can't even unpack my box of stuff. I am going to cancel on this sale because i think i have waited long enough.

    Answer : [Re] Inquiry related delivery from Azt****

    Dear customer,so sorry for this,however ,we really failed to trace your order from this chat.Sorry for the inconvenience caused.

  • Question : Inquiry for the item from che****Oct 13, 2018

    Hi, when will the 3 tier be restock?

    Answer : [Re] Inquiry for the item from che****

    Hi, we will not bring in 3-tier for the rack at the moment. Feel free to let us know if you have any other questions. Thank you.

  • Question : Wrong deliverySep 10, 2018

    Hi,

    I've ordered 6 tier, but you've delivered 4 tier to me, in addition, you only delivered ONE unit which I've ordered TWO units.

    don't mind contact me at 9721 6405 Jennifer

    Answer : [Re] Wrong delivery

    Hi, thank you for your call.

    We are sorry about miss packed form our warehouse. As spoken, we will delivery the 2 unit of rack accordingly.

    Thank you for your kind understanding and have a good day.

  • Question : Inquiry related delivery from Cyi****Aug 16, 2018

  • Question : Inquiry for the item from fed****Jun 29, 2017

    Hi! How many kg can each shelf rack withstand?

    Answer : [Re] Inquiry for the item from fed****

    Hi Sorry we missed your query and for the late reply.

    Each tier on the rack can hold about 25 - 30kg of items. If a 5 tier rack, it can hold total of 150kg if the items of the weight are spread evenly.

    Question : [Re] Inquiry for the item from fed****

    Thanks!

    Answer : [Re] Inquiry for the item from fed****

    Most Welcome

+View all Notice, FAQ, Q&A >>
RC-Global Bathroom Corner Triangle PVC Rack Shelf Organizer (Regular/ Large Size)
RC-Global Bathroom Corner Triangle PVC Rack Shelf Organizer (Regular/ Large Size)
Item Q&A
  • Question : Inquiry for the item from Zul****Nov 27, 2018

    I order twice from your shop for this items and a total of 3 items altogether. Total 3 items costing me almost $100 dollars.

    Date order: 25 Oct 18 / Order number: 280668871.
    Date order: 28 Oct 18 / Order number: 281189176.

    I only put all my Bodywash and Shampoo bottles on the rack and the rack was place in the shower inside the bathroom. Is there anything wrong with that?? This is what the rack suppose be. It was mention washable, water proof, anti mould but look at it after 2 - 3 weeks of using it. This is ridiculos.....very2 bad..... Its stains everywhere...... OMG!!!!

    Please do a thorough check / investigate on this and get back to me ASAP. Let me know how to overcome this stain as it is NOT washable at all!!! Thanks.

    Thank you.
    Zul.

    Answer : [Re] Inquiry for the item from Zul****

    Dear customer,we will check with the factory and reply you again as it never happened before.

  • Question : Inquiry for the item from Zul****Nov 24, 2018

    Hi seller,

    Reference to my enquiry below, this is another pic of my other item which have the same problem and it was place in my 2nd bathroom. Please explain and look into this matter diligently. It seem like this item is stainable and it could not be wash away at all. Waiting for your kind reply. Thanks.

    Thank you.
    Zul.

    Answer : [Re] Inquiry for the item from Zul****

    Dear customer,could you provide me your order number,so I could check and look into this matter?

    Dear customer,kindly be noted,it never happended before.It many caused as put somothing impropper on the rack,then left stain.
    (Nov 26, 2018 21:31)

  • Question : Inquiry for the item from Zul****Nov 24, 2018

    Hi seller,

    After using your item for 2-3 weeks in the bathroom, a black stain seems to appeared all over it. Please see attached picture. What had happen? I thought this item is water proof, stain proof and anti rust as told in your advertisement? This stain could not be remove and will be permanently there. I had try so many ways to remove and clean it away but fail to do so.

    Please explain in details what is heppening and how can i prevent it from becoming worst very soon. Btw, i'm still using it now in my both bathroom.

    Thanks. Will wait for your soonest reply.

    Thank you.
    Zul.

    Answer : [Re] Inquiry for the item from Zul****

    Dear customer,could you provide me your order number,so I could check and look into this matter?


    Dear customer,kindly be noted,it never happended before.It many caused as put somothing impropper on the rack,then left stain.
    (Nov 26, 2018 21:31)

  • Question : Inquiry for the item from Zul****Oct 27, 2018

    I order a 3 tier but received a 4 tier one?? I need a wider gap to accomodate the taller bottles. I have to modified my own self. Please see attached pic... So How???

    Answer : [Re] Inquiry for the item from Zul****

    This is wat i had order 2 sets. Please advise accordingly. My hp: 92707740. Thank you.

    Question : [Re] Inquiry for the item from Zul****

    My Order No. 280668871. For your follow up action. Thanks.

    Answer : [Re] Inquiry for the item from Zul****

    Hi, we are noted that the exchange arrangement will be done between 1-5pm tomorrow. Thank you.

    Question : [Re] Inquiry for the item from Zul****

    Thank you seller for replying my inquiry. I have dismantled, cleaned up and kept in properly in ONE box. 2 x SETS of 4 tier rack in ONE box. As i mention in my review, i have use it for only a few days due to the urgency. Please see attached for a clearer picture. Thank you so much for allowing to do the exchange. Cheersss....

    Answer : [Re] Inquiry for the item from Zul****

    Noted with thanks. Have a ggod day : )

RC-Global 32 cm Frying Wok/ Non-stick Wok/ Non-smoke Wok/ Induction Wok/ Kitchen Wok (炒锅不黏锅无油烟锅电磁锅)
RC-Global 32 cm Frying Wok/ Non-stick Wok/ Non-smoke Wok/ Induction Wok/ Kitchen Wok (炒锅不黏锅无油烟锅电磁锅)
Item Q&A
  • Question : Inquiry for the item from ivy****Nov 11, 2018

    Hi, are these suitable for steaming and not causing stain marks, coating peel off or fading? Pls revert ASAP

    Answer : [Re] Inquiry for the item from ivy****

    Yes sir

  • Question : Inquiry related delivery from mel****Aug 05, 2018

    Hi,
    Your set discount doesn’t seem to work when I select two items of different shipping cost, i.e. one with $5 and the other with $3.99 shipping cost. Please refer to the attached screenshot for details.

    Answer : [Re] Inquiry related delivery from mel****

    Hi Mandy,

    Pls take note that Purchase over $50.00, Free Shipping(max: $5.00). Delivery fee for lunch box ($3.99) and delivery for non-stock wok ($5). There still have a $3.99 after max $5.00 deduct.

    Pls let us know if you have any other questions. Thank you.

    Question : [Re] Inquiry related delivery from mel****

    Hi,
    Yes I do know the promotion is $5 shipping discount for combined cost of over $50 purchase.
    If you had seen the screenshot which I attached earlier, it showed $8.99 of shipping cost, which meant the set discount did not work.
    The set discount will only work when both shipping cost are the same, i.e. both at $5.

    Answer : [Re] Inquiry related delivery from mel****

    Hi, could you pls try again? As we has been tried a few times with different account but the $5 discount it's still work. Feel free to contact us at 6200-0327 if you still facing any problem. Thank you.

  • Question : Inquiry for the item from car****Jul 21, 2018

    Hi, can I know if the non stick layer is no PFOA? will it peel easily? I'm bringing it oversea so hopefully it can last at least for one yr. Lastly, it can be use on induction hob?

    Answer : [Re] Inquiry for the item from car****

    Welcome to RC-Global and thank you for your enquiry.

    There have no indicated that the non stick layer is PFOA free. However, it will non peel easily and long lasing. Can used for induction hob and normal stove cooker.

    Feel free to let us know if you have any other questions. Thank you.

Hand-Made 6-piece stainless steel kitchen cooking knife sets with knife block 马氏体不锈钢厨房刀具组
Hand-Made 6-piece stainless steel kitchen cooking knife sets with knife block 马氏体不锈钢厨房刀具组
Item Q&A
  • Question : ItemNov 06, 2018

    Hi,
    On your post please which part number if for straight down knife holder

    Answer : [Re] Item

    Hi, thank you for your feedback. RC-A19A is the straight down knife holder. Feel free to let us know if you have any other questions. Thank you.

Stainless Steel SS304 Bathroom Towel Hanger / Towel Hanger / Space Saving Organiser / Kitchen Hanger
Stainless Steel SS304 Bathroom Towel Hanger / Towel Hanger / Space Saving Organiser / Kitchen Hanger
Item Q&A
  • Question : Inquiry related delivery from jes****Oct 23, 2018

  • Question : Inquiry related delivery from cal****Aug 19, 2018

    Hi, I choose self-collect, but why checkout still include shipping fee? Thank you.

    Answer : [Re] Inquiry related delivery from cal****

    Welcome to RC-Global and thank you enquiry. Could you pls try again? As after double chacked no problem from our side if checkout for store pickup. Feel free to let us know if you have any other questions. Thank you.

    Question : [Re] Inquiry related delivery from cal****

    Hi Seller, I choose 'Store pickup', but check-out still prompt 'Shipping fee' +$3.99. Kindly advise & thanks.

    Answer : [Re] Inquiry related delivery from cal****

    Hi, could you pls delete the item from your cart, refresh and try again? Sometime may be Qoo10 system problem. Thank you.

    Question : [Re] Inquiry related delivery from cal****

    Hi, I deleted & re-ordered, it helps & pblm resolved. Thanks alot :)

    Answer : [Re] Inquiry related delivery from cal****

    Great to hear that. Feel free to contact us if you have any enquirers .. remember to drop us a good comment and review for our product when you received it. Have a nice day !

  • Question : Inquiry for the item from cal****Aug 19, 2018

    Hi seller, may I know the length & width of RC - C24 hanger? Thank you.

    Answer : [Re] Inquiry for the item from cal****

    Welcome to RC-Global and thank you order. The dimension for RC-C24 will be 60cm x 9 cm. Feel free to let us know if you have any other questions. Thank you.

    Question : [Re] Inquiry for the item from cal****

    Ok & thanks fyi :)

    Answer : [Re] Inquiry for the item from cal****

    Welcome. Hope to receive your order soon. Thank you.

  • Question : ITEM CAN BE DRILL OR PASTEJul 30, 2018

    Hi, can check is all item listed can be drill ? Thanks.

    Answer : [Re] ITEM CAN BE DRILL OR PASTE

    Welcome to RC-Global and thank you for your enquiry. Yes, all the listed item can be drill. Feel free to let us know if you have any other questions. Thank you.

    Question : [Re] ITEM CAN BE DRILL OR PASTE

    Can all the item combine under 1 shipping cost $3.99?

    Answer : [Re] ITEM CAN BE DRILL OR PASTE

    Hi, the shipping cost will be only $3.99 if the items is all from the same listing page. Thank you.

  • Question : Inquiry related delivery from joa****Jun 24, 2018

    Hi if I order now when will I received?

    Answer : [Re] Inquiry related delivery from joa****

    Welcome to RC-Global and thank you for your enquiry.

    We will dispatch the order within 24 hours except weekends and public holidays. And Q-express normally deliver the item in the next working day.

    Feel free to let us know if you have any other questions. Good day.

+View all Notice, FAQ, Q&A >>
Ceramic Continental Coffee  /Tea Set Bone Set
Ceramic Continental Coffee /Tea Set Bone Set
Item Q&A
  • Question : Inquiry for the item from g.r****Sep 04, 2018

    Dear Seller,
    May I know which one is the fortunate design? Thanks

    Answer : [Re] Inquiry for the item from g.r****

    Dear Seller, do you still have stock for the fortunate set? Thank you

    Question : [Re] Inquiry for the item from g.r****

    Dear Seller, ok I already know which one is the fortunate set. Thank you

    Answer : [Re] Inquiry for the item from g.r****

    Welcome to RC-Global and thank you for your enquiry. Yes, we ahve ready stock for the fortunate design. Feel free to let us know if you have any other questions. Thank you.

  • Question : Inquiry for the item from g.r****May 02, 2018

    Hi Seller,

    I would like to placed order. Please confirmed stock availability.

    Thank you.

    Answer : [Re] Inquiry for the item from g.r****

    Dear Customer,

    The stock is available for the design Fortunate and blue color. Hope to receive your order soon.

    Thank you.

Massage Office Arm Chair with feet pedal( D.I.Y.)
Massage Office Arm Chair with feet pedal( D.I.Y.)
Item Q&A
  • Question : MeasurementAug 15, 2018

    Hi, may I know the dimension of the chair pls? Thanks!

    Answer : [Re] Measurement

    Hi, welcome to RC-Global and thank you for your enquiry. The office chair dimension will be 59 x 102 x 67 cm after assembled. Thank you.

  • Question : Delivery timesJan 05, 2018

RC-Global Standing Clothes Hanger / Clothes horse / Clothes rack (Carbon Steel) 多功能晒衣架
RC-Global Standing Clothes Hanger / Clothes horse / Clothes rack (Carbon Steel) 多功能晒衣架
Item Q&A
  • Question : Inquiry for the item from jea****Aug 03, 2018

    Your item for sale was not very clear, I want the one you shown on your listing, - see screen shot attachec, can you confirm this is the one you will send if I purchase this item?
    Thank you

    Answer : [Re] Inquiry for the item from jea****

    Hi, we are sorry that we are out of stock for the item as per image. However, pls refer the image as attached for available clothes dryer.

    Thank you.

    Question : [Re] Inquiry for the item from jea****

    OK, ths

    Answer : [Re] Inquiry for the item from jea****

    Welcome : )

RC-Global Multi-purpose Stainless Steel Movable Storage Shelves Organizer (3/4 Tiers)
RC-Global Multi-purpose Stainless Steel Movable Storage Shelves Organizer (3/4 Tiers)
Item Q&A
  • Question : Inquiry for the item from mon****Jul 28, 2018

    What is height of the four tiers one?

    Answer : [Re] Inquiry for the item from mon****

    Welcome to RC-Global and thank you for your enquiry. The dimension for the 4-tier movable rack will be 45cm (Length) X 27cm (Depth) X 85cm(Height). Feel free to let us know if you have any other questions. Thank you.

3/4/5/6 Tier Simple Shoe Rack / Shoes Storage / DIY Shoe Shelf / Shoe Cabinets / Good Quality
3/4/5/6 Tier Simple Shoe Rack / Shoes Storage / DIY Shoe Shelf / Shoe Cabinets / Good Quality
Item Q&A
  • Question : 4 Tier Shoe Rack with CoverJun 28, 2018

  • Question : Inquiry for the item from lbk****Mar 14, 2018

    The width is perfect for me. Do you have 5 tier shoe rack?

    Answer : [Re] Inquiry for the item from lbk****

    Dear customer, Thank you for your enquiry. Pls refer the link below for our new shoe rack (5 Tier) and we are having $3 off for the item currently. Feel free to let us know if you have any other question. Thank you.
    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=604974342

    Question : [Re] Inquiry for the item from lbk****

    Oh, but i already bought the 4-tier. Thanks

    Answer : [Re] Inquiry for the item from lbk****

    Dear customer, thank you for your order. The item will be dispatch on Monday and hope you are be keen on our product and service. Thank you and have a nice weekend. :)

Microwave Oven Rack Shelf Organizer stand holder  ( 60 x 30 X 63 cm Stainless steel )
Microwave Oven Rack Shelf Organizer stand holder ( 60 x 30 X 63 cm Stainless steel )
Item Q&A
  • Question : Inquiry for the item from loy****May 29, 2018

    For the two tiers rack, Can the middle layer be removed to make it single layer?

    Answer : [Re] Inquiry for the item from loy****

    Welcome to RC-Global and thank you for your enquiry. Yes, you can make it only one layer. Good day!

  • Question : [About Item] Related InquiriesDec 30, 2016

    Hi can check the tray for both layer can be adjusted?

    Answer : [Re] [About Item] Related Inquiries

    Hi Gin..

    Yes, the height for each layer can be adjusted according to your wishes. We are having a sale now and this item is now selling at $19.90

    Happy New Year

    Best Regards
    Andrew

Intelligent Spin Mop set (Single bucket)
Intelligent Spin Mop set (Single bucket)
Item Q&A
  • Question : Inquiry related cancel and refund from cec****May 21, 2018

    Unable to straighten mop handle due to excess length of joint lock. I used some force trying to pull handle up right but stopped after hearing cracking sound. I want to return item as I am not able to use it at all.

    Answer : [Re] Inquiry related cancel and refund from cec****

    Welcome to RC-Global and thank you for your enquiry. In this case, our customer service will contact you soon. Thank you.

  • Question : Inquiry for the item from cec****May 06, 2018

    Am I able to reach and wash inner part of pail after discharging used water.?

    Answer : [Re] Inquiry for the item from cec****

    Welcome to RC-Global and thank you for your enquiry. Could you pls send us some video for the problem to 83506681? Our customer service will contact you very soon in this case. Thank you.

  • Question : Inquiry for the item from wei****Mar 23, 2018

    Where to buy the spin mop head refill?

    Answer : [Re] Inquiry for the item from wei****

    Welcome to RC-Global and thank you for your enquiry. Pls click the link below and choose for mop head refil. Feel free to let us know if you have any other question. Good Day! https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=575357755

4 inch / Mini USB Fan with ON/OFF Switch / Black / Metal Blade / Laptop Table / Of
4 inch / Mini USB Fan with ON/OFF Switch / Black / Metal Blade / Laptop Table / Of
Item Q&A
  • Question : Inquiry for the item from mel****Apr 28, 2018

    Dear seller,

    Please note that I had per order your item kindly informed your deliver guy to send my item after 7pm to 9pm form Monday to Friday, I be home or call before send your my item.

    Thanks

    Regards
    Melvin Goh

    Answer : [Re] Inquiry for the item from mel****

    Dear Melvin,

    Pls take note that the order will dsipatch through Qxpress by today. You may received a sms for the delivery arrangement form them. We will leve a note on the shipping label, hope there will follow it.

    Thank you.

  • Question : ORDERFeb 05, 2018

  • Question : Stock AvailabilityJun 24, 2017

    Do you have ready stock for this item that I can order right away?

    Answer : [Re] Stock Availability

    Yes, ready stock. We can deliver tomorrow if you order by today, 26 Jun