Q&A board

Q & A Lists
Item Question & Answer
★IMPROVED DESIGN AND COLOURS★ Outdoor Portable Pop Up Beach Tent
★IMPROVED DESIGN AND COLOURS★ Outdoor Portable Pop Up Beach Tent
Item Q&A
  • Question : Inquiry for the item from jen****Jul 18, 2019

  • Question : Inquiry for the item from Bok****Jun 29, 2019

    Does it have UV protection? Is it suitable for the beach? Like will it fly away?

    If i order tomorrow, when can i get it?

    Answer : [Re] Inquiry for the item from Bok****

    Dear customer,
    Yes, there is UV protection. It is suitable for beach use. It does come with 4 pegs for you to pin down the tent securely. Order will take approx 2-3working days to reach you. Thank you.

  • Question : Inquiry for the item from vic****Jun 04, 2019

    Dear seller

    Is it easy to install ?
    Can itvfit in 5 adult and kids or i need 2 tent?.
    Can i get by friday if order today?

    Answer : [Re] Inquiry for the item from vic****

    Dear customer,
    The tent is a pop up tent. No installation needed. You may refer to our video on our listing. It can easily fit in 2 adults and 1 child. But to fit in more children, it also depends on the size and age of the child. The base of the tent is approximately 120cm x 200cm. If you order today, you should be able to receive it on Friday. May I know which colour and qty are you keen so we can prepare for you first?

    Question : [Re] Inquiry for the item from vic****

    It comes in top and bottom base?

    Answer : [Re] Inquiry for the item from vic****

    No, it's a 1pc tent.

  • Question : Inquiry for the item from ccc****May 26, 2019

  • Question : Inquiry related delivery from meo****May 15, 2019

    Morning,

    May I know if I will be able to receive the item by this friday (17th May)?

    Do let me know which address is more convenient for you:
    1) 3, Dairy Farm Heights, #02-05, S677667
    2) 237, Compassvale Walk, #07-538, S540237

    Regards,
    Joyce
    (8338 2999)

    Answer : [Re] Inquiry related delivery from meo****

    Dear customer,
    May I know which colour are you keen?
    If you place the order before 5pm today, parcel will be pickup by Qxpress tomorrow morning and it should reach you on 17 May.
    Delivery is done by Qxpress, thus both address should not make any difference. Thanks.

    Question : [Re] Inquiry related delivery from meo****

    Got it. I already placed my order for the camouflage Color. Looking forward to see the item on Friday. Thank you.

    Answer : [Re] Inquiry related delivery from meo****

    Order received. Parcel will be pickup by Qxpress tomorrow morning. Thank you.

+View all Notice, FAQ, Q&A >>
[READY STOCK] Foot Stretch / Foot Care / Foot Stretcher Multi Slant Board/ Exercise Board
[READY STOCK] Foot Stretch / Foot Care / Foot Stretcher Multi Slant Board/ Exercise Board
Item Q&A
  • Question : Inquiry for the item from 233****Jul 17, 2019

    if i order the item today, when can i received it ?
    may i choose the grey color ?

    Answer : [Re] Inquiry for the item from 233****

    Dear customer, for order made today, you should be able to receive it either on friday or sat. There is only 1 colour for the foot stretch. Thank you.

  • Question : Inquiry for the item from 240****Jul 08, 2019

    Hi,
    i wanted to buy 8 pcs but on order confirmation, was told there is only 3 left. pls advise when is new stock available ?
    thks & rgds,
    kevin

    Answer : [Re] Inquiry for the item from 240****

    Dear customer,
    Currently, we only left with 3pcs in stock. New stock arriving end of this week. Thank you.

  • Question : Inquiry for the item from kho****Mar 24, 2019

    Still have stock?

    Answer : [Re] Inquiry for the item from kho****

    Dear customer,
    Yes, item is available in ready stock. Thank you.

    Question : [Re] Inquiry for the item from kho****

    Sorry I am gonna order. Now. Just checking if u have ready stock

    Answer : [Re] Inquiry for the item from kho****

    Yes, it's available in stock. Thank you.

    Question : [Re] Inquiry for the item from kho****

    Thanks just waiting reply from one more seller

    Answer : [Re] Inquiry for the item from kho****

    ok

  • Question : Inquiry for the item from sug****Mar 05, 2019

  • Question : Inquiry for the item from nov****Mar 01, 2019

+View all Notice, FAQ, Q&A >>
Bamboo Charcoal Bag★Natural Purifier★Strong Dehumidifier★Air Freshener
Bamboo Charcoal Bag★Natural Purifier★Strong Dehumidifier★Air Freshener
Item Q&A
  • Question : Inquiry for the item from pau****Jul 08, 2019

  • Question : Inquiry related delivery from Lwe****Dec 18, 2018

  • Question : Inquiry for the item from cha****Aug 12, 2018

    Hi,
    I have ordered some same products from the teachers day and has also have to pay for the q express delivery so if I ordered this cartoon design is from the same seller I have to pay another 1.50 for normal delivery again for the same seller?

    Answer : [Re] Inquiry for the item from cha****

    Dear customer,
    As long as you select the same Qxpress shipping for both teacher day item and the bamboo charcoal bag under our shop, there will only be 1 shipping cost charge. Thank you.

    Question : [Re] Inquiry for the item from cha****

    Oh ok noted so I have to select qxpress shipping instead of normal singpost so that the orders can be sent together?

    Answer : [Re] Inquiry for the item from cha****

    The design that is not available will not have new stocks coming in at the moment as we may be bringing new designs. Thank you.

    Question : [Re] Inquiry for the item from cha****

    Thanks seller noted but the characters one is more for car freshener? Can it last very long?

    Answer : [Re] Inquiry for the item from cha****

    All designs are suitable for home and car use. You may place it under direct sunlight every 1-2 months for the charcoal to be reactivated and can last up to 2yrs. Thank you.

    Question : [Re] Inquiry for the item from cha****

    But for the cartoon character is more of air freshener not charcoal

    Answer : [Re] Inquiry for the item from cha****

    There is no expiry to the flower soap. We will have new item coming in next week. Stay tuned. Thank you.

    Question : [Re] Inquiry for the item from cha****

    OK thanks seller I will wait for the new items but will there be any gift bags to come along with the pur

    Answer : [Re] Inquiry for the item from cha****

    Yes, We will provide little free gifts for purchase greater than $10. Thank you.

    Question : [Re] Inquiry for the item from cha****

    Hi sorry seller I don't meant free gifts what I meant is do we need to go purchase on our own gift bags or plastic bags to put each item in for the teachers? Or do your provide it when we purchase teachers day items?

    Answer : [Re] Inquiry for the item from cha****

    Hi seller notice that the new items arrived is the carnation soap flowers for teachers day however need to check is the colour different scented soap and can be utilised as a soap function? And does it comes in a box as shown in your listing pictures or is it only from the feedbacks come from bubble wrap only?

    Question : [Re] Inquiry for the item from cha****

    Hi, sorry for the late reply. The rose soap flowers colours does not have different scent. It's just color difference. It is not to be use as wash soap. Flowers does not come in individual box packaging. But we are using packaging box for delivery. Thank you.

    Answer : [Re] Inquiry for the item from cha****

    Hi seller,

    So if the soap flowers are not for soap purpose then it's for what purpose? Just normal fake flowers with scent?

    Question : [Re] Inquiry for the item from cha****

    Hi, Yes it's for scent.

  • Question : Inquiry for the item from lee****Aug 19, 2018

  • Question : Inquiry for the item from cha****Aug 13, 2018

    Hi
    For the cute series when will the other designs be replenished?

    Answer : [Re] Inquiry for the item from cha****

    Yes, as Teacher day gift is only available via Qxpress shipping.

    Question : [Re] Inquiry for the item from cha****

    Hi I need to check for the teachers day gift the flower soap any expiry date or will it melt or something? Will you all bring in new stuffs for consumers to choose? Thank you

    Answer : [Re] Inquiry for the item from cha****

    The cartoon character series also contain charcoal inside it.

+View all Notice, FAQ, Q&A >>
★BEST SALE★ Children/ Kids Outdoor Castle Play Tent/ Outdoor Beach Tent
★BEST SALE★ Children/ Kids Outdoor Castle Play Tent/ Outdoor Beach Tent
Item Q&A
  • Question : Inquiry related delivery from Xan****Jul 06, 2019

  • Question : Inquiry related delivery from sam****Jul 01, 2019

  • Question : Inquiry for the item from gly****Jun 26, 2019

  • Question : Inquiry for the item from gly****Jun 18, 2019

  • Question : Inquiry related delivery from Lij****May 09, 2019

    If i order today can I get tomorrow.

    Answer : [Re] Inquiry related delivery from Lij****

    Dear customer,
    For order made today, the earliest it can reach you is on sat. Thank you.

+View all Notice, FAQ, Q&A >>
[LIMITED TIME SALE] Premium Quality Bamboo Fiber Waterproof Mattress Sheet / Bed Protector Cover
[LIMITED TIME SALE] Premium Quality Bamboo Fiber Waterproof Mattress Sheet / Bed Protector Cover
Item Q&A
  • Question : Inquiry for the item from uni****Jul 02, 2019

  • Question : Inquiry for the item from han****Jun 18, 2019

    Hi. Can I know when will the blue and pink single bedsheet protector be coming in? Thank you.

    Answer : [Re] Inquiry for the item from han****

    Dear customer,
    Stock are arriving this week. Will keep you inform once stock arrived. Thank you.

    Question : [Re] Inquiry for the item from han****

    Ok. Thank you very much.

    Answer : [Re] Inquiry for the item from han****

    welcome.

  • Question : Inquiry for the item from MM9****Jun 17, 2019

    Hi, can it fit king size bed of around 13 inch thick ?

    Answer : [Re] Inquiry for the item from MM9****

    Dear customer,
    Our mattress protector can fit up to 32cm. 13inch is approximately 33cm, it might stretch a little if you don't mind. Thank you.

  • Question : Inquiry for the item from 244****Jun 15, 2019

  • Question : Inquiry for the item from gre****Jun 10, 2019

    Btw is the side water proof as well?

    Answer : [Re] Inquiry for the item from gre****

    Dear customer,
    Our super single size is 120x200. It may be loose a bit based on your mattress size. Delivery will take approx 2-3 working days. Thank you.

+View all Notice, FAQ, Q&A >>
Children Educational Cloth Flashcards/ Chinese or English Language Learning Flashcard
Children Educational Cloth Flashcards/ Chinese or English Language Learning Flashcard
Item Q&A
  • Question : Inquiry for the item from sam****Jun 12, 2019

    Hi when will restock for animal?

    Answer : [Re] Inquiry for the item from sam****

    Dear customer,
    Tentatively, it will not be restock at the moment. Thank you.

  • Question : Inquiry for the item from kok****Mar 08, 2018

    When will u restock for aphalbet?

    Answer : [Re] Inquiry for the item from kok****

    Dear customer,
    Yes, new stock will arrived 3rd week of March. Thank you.

  • Question : Inquiry for the item from rol****Apr 26, 2017

    Hi seller,

    Will you replenishing set D and E?
    Thanks

    Answer : [Re] Inquiry for the item from rol****

    Dear customer,
    Set D and set E are available instock. Thank you.

  • Question : Washable?Oct 21, 2015

    Hello, can I know of these are washable because you mentioned there's sponge inside. Thank you!

    Answer : [Re] Washable?

    Hi, yes you can wash it using water but do not use washing powder or any detergent. Hang it air dry after wash. Thank you.

  • Question : HiJun 25, 2015

    do you have small alphabet?
    ;)

    Answer : [Re] Hi

    Hi, sorry it is only available in capital letters. Thank you. :)

+View all Notice, FAQ, Q&A >>
Premium Quality Bamboo Fiber Bath and Face Towel
Premium Quality Bamboo Fiber Bath and Face Towel
Item Q&A
  • Question : Inquiry for the item from 211****Jun 06, 2019

    Hi! Seller, how many percent bamboo and how many percent cotton? Or is it fully bamboo?

    Answer : [Re] Inquiry for the item from 211****

    Dear customer,
    It is 100% Bamboo. Thank you.

  • Question : Inquiry for the item from Ste****May 06, 2019

    Hi,

    I saw from review people purchase the bath tower at +S$3, when will such offer be expected ?

    Thanks,

    Answer : [Re] Inquiry for the item from Ste****

    Dear customer,
    The current price we are having now is already the promotional pricing which is even lower than the previous pricing we have as the free shipping is for limited time only. Thank you.

  • Question : Inquiry for the item from 242****May 03, 2019

    Hi Seller,

    I am looking for same material but of bigger size bath towel.
    Do you sell?

    Answer : [Re] Inquiry for the item from 242****

    Dear customer,
    Sorry we do not have bigger size than 70x140cm. Thank you.

    Question : [Re] Inquiry for the item from 242****

    ok thank you for your reply.

    Answer : [Re] Inquiry for the item from 242****

    welcome

  • Question : Inquiry for the item from pha****May 03, 2019

    Is it absorbent ???

    Answer : [Re] Inquiry for the item from pha****

    Dear customer,
    Yes, it is absorbent. Thank you.

★Buy 1 Free 1★Modern Elegant Table Placemat★Table Mat★
★Buy 1 Free 1★Modern Elegant Table Placemat★Table Mat★
Item Q&A
  • Question : Inquiry for the item from 237****May 30, 2019

    hi i see that the grey place mats are not available. will you be stocking them soon?

    Answer : [Re] Inquiry for the item from 237****

    Dear customer,
    We wont be restocking for the moment. Thank you.

  • Question : Inquiry for the item from Roz****Mar 12, 2019

    Hi, i want to order 6 pcs. Shd i just put 3 pcs or 6 pcs because another 3 pcs are FOC. Tks

    Answer : [Re] Inquiry for the item from Roz****

    Dear customer,
    You just have to place 3pcs and we will add on another 3pcs. So you will receive 6pcs in total. Thank you.

  • Question : Is this waterproofSep 10, 2018

  • Question : Inquiry for the item from che****Jun 08, 2018

    Dear seller, is the table mat confirm buy 1 & get 1 free. For the free one is it the same colour as we buy. Thank you.

    Answer : [Re] Inquiry for the item from che****

    Dear customer,
    Yes it's buy 1 get 1 free. The free one will be the same design as what you have selected. Thank you.

    Question : [Re] Inquiry for the item from che****

    Dear seller,
    Till today why is it that i still havent received my order.
    Thanks

    Answer : [Re] Inquiry for the item from che****

    Dear customer,
    Sometimes singpost may take longer time for non-standard size parcel. We will also look out for any return parcel on our side. Thank you.

  • Question : Inquiry for the item from hiu****Jun 16, 2018

    May I know is this one for one for the placemat? What’s the Purchase with purchase and at how much?

    Answer : [Re] Inquiry for the item from hiu****

    Dear customer,
    Yes, the placemat is buy 1 get 1 free. The purchase with purchase is $1.99 for 1pc or $5.49 for 4pcs. Thank you.

+View all Notice, FAQ, Q&A >>
★DIY Cinematic LED Light Box with Letter Pack Set★Write On Light Box★Cute Night Light★
★DIY Cinematic LED Light Box with Letter Pack Set★Write On Light Box★Cute Night Light★
Item Q&A
  • Question : Inquiry for the item from sno****May 07, 2019

  • Question : Inquiry related delivery from eug****Feb 24, 2018

    I need this urgently,any way to self collect?

    Answer : [Re] Inquiry related delivery from eug****

    Dear customer,
    Which set are you keen? Kindly provide us your contact number for faster communication. Thank you

    Question : [Re] Inquiry related delivery from eug****

    Can u contact me at 91548131 asap?thank you

    Answer : [Re] Inquiry related delivery from eug****

    Dear customer,
    Will contact you shortly. Thank you.

  • Question : Need to ExchangeJan 06, 2018

    I need to exchange the item as the LED is not working when Battery Operated

    Answer : [Re] Need to Exchange

    Dear customer,
    We will arrange courier to pickup the item from you and resend a new set to you accordingly. Thank you.

    Question : [Re] Need to Exchange

    when will it be arranged? I have not heard from you for over a week......

    Answer : [Re] Need to Exchange

    Dear customer, we have sent you several messages to you over the week but did not hear from you.
    Pls provide us your email address as we need to send you the shipping label to be paste on the return parcel. Thank you.

    Question : [Re] Need to Exchange

    Hi, no several messages sent. I have received none.

    Answer : [Re] Need to Exchange

    my email is ernest_lin_yizhi@hotmail.com

    Question : [Re] Need to Exchange

    This is my Notice centre which none of the messages come from you.

    Answer : [Re] Need to Exchange

    till date the spoilt Lightbox is still at my place and I receive zero help or support from your side

    Question : [Re] Need to Exchange

    till date the spoilt Lightbox is still at my place and I receive zero help or support from your side

    Answer : [Re] Need to Exchange

    You should really look into this

    Question : [Re] Need to Exchange

    plus I have sent emails to llpkitty@hotmail.com, none of which is replied to

    Answer : [Re] Need to Exchange

    Our email address is spaceinput@gmail.com. We have sent you an email per your provided email address.

  • Question : Item Faulty and Terrible Customer ServiceJan 06, 2018

    Hi Seller,


    Previously I sent you an email for help regarding the item that I was bought but not sent.

    I managed to contact the delivery man to retrieve the item, despite you not helping or replying at all.

    Now, the lightbox is faulty as it does not light up with batter operated, only when it is plugged it.

    I need to send it back for exchange. Please let me know how and PLEASE reply.

    Answer : [Re] Item Faulty and Terrible Customer Service

    Dear customer,
    We did help you to follow up on the delivery and if you refer to our previous Qpost communication with you, we even call up Qxpress to help to expedite the delivery. We also inform you the status after we had the call with Qxpress to confirm the status.
    As for the exchange, we will arrange for the courier to pickup the parcel from you and resend a new set to you accordingly. Thank you.

  • Question : Inquiry for the item from wen****Dec 28, 2017

    Need the light box very urgently. Can I self collect

    Answer : [Re] Inquiry for the item from wen****

    Dear customer,
    Kindly provide us your contact number for self collection. Thank you.

+View all Notice, FAQ, Q&A >>
[2019 Most Popular] ★Ready Stock★ Mini Claw Toy/Prize/Candy Catcher Machine
[2019 Most Popular] ★Ready Stock★ Mini Claw Toy/Prize/Candy Catcher Machine
Item Q&A
  • Question : Inquiry related return and exchange from Jam****Mar 17, 2019

    Hi, recently I brought from you the mini claw toy. Today I just unbox the parcel and when I try to power on it is not working. Request a exchange or refund. Thanks.

    Answer : [Re] Inquiry related return and exchange from Jam****

    Dear customer,
    After switching on the power, you need to insert the coin before the machine can start. Kindly give it a try again and let us know. Thank you.

    Question : [Re] Inquiry related return and exchange from Jam****

    Yeah I tried to switch the power and then insert the coin but still the machine is unable to work. Request for a exchange or refund thanks.

    Answer : [Re] Inquiry related return and exchange from Jam****

    Dear customer,
    Kindly provide us your order number. Thank you.

    Question : [Re] Inquiry related return and exchange from Jam****

    Do you mean cart number?
    Cart No : 125496779

    Answer : [Re] Inquiry related return and exchange from Jam****

    Order No. 291055906

    Question : [Re] Inquiry related return and exchange from Jam****

    Hi may I know how I will get my refund back?

    Answer : [Re] Inquiry related return and exchange from Jam****

    Dear customer,
    Can you raise a refund request so we can arrange Qxpress to pickup the parcel from you accordingly?

    Question : [Re] Inquiry related return and exchange from Jam****

    Hi I couldn’t raise the refund request.
    Please advice

    Answer : [Re] Inquiry related return and exchange from Jam****

    the refund request is only valid if it’s delivered less than 7 days. But only after more than 7 days I open the parcel and realise it’s not working. May I know is there any alternative way for refunding?

    Question : [Re] Inquiry related return and exchange from Jam****

    Dear customer
    Yes, refund is only applicable within 7 days of purchase. However, we will still acceded to your refund request in this special case. We have wrote in to Qoo10 to help you request for refund via the system. We need to receive the request first before we can arrange via system for Qxpress pickup of the return parcel. We will keep you posted once Qoo10 replied. Thank you.

    Answer : [Re] Inquiry related return and exchange from Jam****

    Ok sure thank you.

    Question : [Re] Inquiry related return and exchange from Jam****

    Dear customer,
    Can we have Qxpress to pickup the item from you this Wednesday?

    Answer : [Re] Inquiry related return and exchange from Jam****

    Yes sure

    Question : [Re] Inquiry related return and exchange from Jam****

    Hi hmmm sorry I didn’t see your reply

    Answer : [Re] Inquiry related return and exchange from Jam****

    May I know when you are able to Qxpress to pick the item up again? Thanks

    Question : [Re] Inquiry related return and exchange from Jam****

    Hi, can I arrange for this wed pickup?

    Answer : [Re] Inquiry related return and exchange from Jam****

    Yes sure what time?

    Question : [Re] Inquiry related return and exchange from Jam****

    Qxpress pickup will be between 10am - 7pm.
    Your address info has been removed by Qoo10, can you provide me your name, address and contact number for pickup?

    Answer : [Re] Inquiry related return and exchange from Jam****

    I will be working until 6pm. Will only reach home at 7pm. Is it okay that I put the vending machine outside my door step bench?

    Name: Jaslyn
    Address: Blk 697 Hougang street 61 #04-26 (S530697)
    Contact : 91704923

    Question : [Re] Inquiry related return and exchange from Jam****

    Hi Jaslyn,
    Sorry not in time to arrange for today anymore. I had arranged for pickup tomorrow 25 Apr, between 10am - 1pm. You may place the item outside. Thank you

    Answer : [Re] Inquiry related return and exchange from Jam****

    Okay sure thank you so much!!!

    Question : [Re] Inquiry related return and exchange from Jam****

    May I know how I can get the refund?

    Answer : [Re] Inquiry related return and exchange from Jam****

    Once I received the return parcel and confirm that item is not able to work, I will update in the Qoo10 system and Qoo10 will process the refund to you accordingly per the mode of payment you have made. Thank you.

    Question : [Re] Inquiry related return and exchange from Jam****

    Okay thanks so much!!

    Answer : [Re] Inquiry related return and exchange from Jam****

    No problem. Will update you once receive the return parcel. thanks.

    Question : [Re] Inquiry related return and exchange from Jam****

    Hi may I know if you got back the return item?

    Answer : [Re] Inquiry related return and exchange from Jam****

    Hi, we have received the return item and also request qoo10 to process the refund to you. Thank you.

    Question : [Re] Inquiry related return and exchange from Jam****

    Ok sure thanks so Qoo10 will refund it to my bank account?

    Answer : [Re] Inquiry related return and exchange from Jam****

    If you make payment via bank, then Qoo10 will refund via bank.

    Question : [Re] Inquiry related return and exchange from Jam****

    Thanks so much! I receive the refund already!

    Answer : [Re] Inquiry related return and exchange from Jam****

    welcome.

  • Question : Inquiry for the item from 250****Mar 15, 2019

    When will the pink catcher and soft toys be restocked?

    Answer : [Re] Inquiry for the item from 250****

    Dear customer,
    It will be restock end of the month. Thank you.

  • Question : Inquiry for the item from n_k****Feb 17, 2019

    Anymorr pink colour claw machine

    Answer : [Re] Inquiry for the item from n_k****

    Dear customer,
    Pink colour stock arriving end of this week. Thank you.

  • Question : Inquiry from k.s****Feb 09, 2019

  • Question : Inquiry from k.s****Feb 05, 2019

+View all Notice, FAQ, Q&A >>
★SPECIAL BUY★ Exclusive Gold Bullion Bar Door Stopper ★ Paper Weight ★ Coin Bank
★SPECIAL BUY★ Exclusive Gold Bullion Bar Door Stopper ★ Paper Weight ★ Coin Bank
Item Q&A
  • Question : Inquiry for the item from Ear****Feb 09, 2019

    Hi. I want to purchase 4 pieces of the door stopper. But it says that there’s only 1 item in stock when I check out. Please assist

    Answer : [Re] Inquiry for the item from Ear****

    Dear customer,
    We have updated the qty and you should be able to place the order now. Thank you.

    Question : [Re] Inquiry for the item from Ear****

    Hi. Sorry, but there’s only 3 pieces left when I wanted to place order do 4 pieces. Please assist

    Answer : [Re] Inquiry for the item from Ear****

    Dear customer,
    Qty is updated now. Thanks.

  • Question : what happen to my orderFeb 08, 2018

    is it sold out? I have paid my order

    Answer : [Re] what happen to my order

    are u there?

    Question : [Re] what happen to my order

    Dear customer,
    Yes we do have ready stock. Item qty has been updated. We will arrange to ship out your item accordingly. Thank you.

  • Question : weight? dimension?Mar 11, 2016

    Hi Seller,
    What is the weight and dimension of the stopper?
    At the bottom of the stopper is there any traction resistant or slip resistant sole?
    Thanks

    Answer : [Re] weight? dimension?

    Hi, the door stopper is approx 1kg. Dimension is 16.5 x 7.5 x 4.5cm. Yes, there are anti-slip round pads at the bottom of the stopper. Thank you. :)

  • Question : Material is metal or plastic?Jan 18, 2016

    Material is metal or plastic

    Answer : [Re] Material is metal or plastic?

    Dear Customer,

    Both material are use in this product.
    Surface is plastic and inside is metal weight.

    Thank you.

[BUY 1 FREE 1] Magic Travel Pouch★VELY Cosmetics Pouch★2 Way Long Pouch★Storage Bag★High Capacity
[BUY 1 FREE 1] Magic Travel Pouch★VELY Cosmetics Pouch★2 Way Long Pouch★Storage Bag★High Capacity
Item Q&A
★Brain Quest★ Card Game and Quiz for children 2 - 13 years old
★Brain Quest★ Card Game and Quiz for children 2 - 13 years old
Item Q&A
  • Question : Inquiry for the item from Tay****Apr 17, 2019

    Hi, any 2-3 yo restocking soon?

    Answer : [Re] Inquiry for the item from Tay****

    Dear customer,
    New stock will only be in in May timeframe. Thank you.

  • Question : Inquiry for the item from cha****Jan 02, 2019

    Hi i need 3 pieces for age 4-5, any stock?

    Answer : [Re] Inquiry for the item from cha****

    Dear customer,
    Yes, We do have available qty in stock. Thank you.

  • Question : Inquiry for the item from jo9****Jun 06, 2018

  • Question : Inquiry for the item from eme****Jun 05, 2018

    Hi is the 2 to 3 year old stock available now?

    Answer : [Re] Inquiry for the item from eme****

    Dear customer,
    We still have the last set available in stock. You may place the order. Thank you.

  • Question : Inquiry related delivery from ush****May 16, 2018

+View all Notice, FAQ, Q&A >>
★Portable Soccer Goal Tent★Foldable Pop Up Tent★
★Portable Soccer Goal Tent★Foldable Pop Up Tent★
Item Q&A
  • Question : Inquiry related delivery from nor****Apr 12, 2019

    I have just ordered 1set and would like to buy another one for my son friend’s birthday party this Sunday. Is self collect available?

    Answer : [Re] Inquiry related delivery from nor****

    Dear customer,
    Can you provide us your contact number so we can contact you for self collection?

  • Question : Inquiry for the item from shi****Sep 07, 2018

    Hi will there be blue colour soon?

    Answer : [Re] Inquiry for the item from shi****

    Dear customer,
    Blue color stock is available now. We have updated the system. Thank you.

  • Question : Inquiry for the item from ouj****Mar 07, 2018

    Hi can I check if this price is for one or two goal posts? Thanks.

    Answer : [Re] Inquiry for the item from ouj****

    Dear customer,
    1 set contains 1 goal post. Thank you.

Waterproof Diaper Changing Mat ★ Baby Cot Mattress Protector ★ Stroller Mat
Waterproof Diaper Changing Mat ★ Baby Cot Mattress Protector ★ Stroller Mat
Item Q&A
  • Question : Inquiry for the item from gpa****Mar 28, 2019

    Dear seller do this (Waterproof Diaper Changing Mat ★ Baby Cot Mattress Protector ★ Stroller Mat)
    Able to be rewashable

    Answer : [Re] Inquiry for the item from gpa****

    Dear customer,
    Yes, its washable. Thank you.

★BUY 1 FREE 1★ Portable Wireless LED Night Light/ Wall Light
★BUY 1 FREE 1★ Portable Wireless LED Night Light/ Wall Light
Item Q&A
★SG VERSION★ NO BATTERY NO ADAPTER REQUIRED! Smart Self-Charge Portable Wireless Home Doorbell
★SG VERSION★ NO BATTERY NO ADAPTER REQUIRED! Smart Self-Charge Portable Wireless Home Doorbell
Item Q&A
  • Question : Inquiry for the item from 261****Jan 31, 2019

  • Question : Inquiry from tjm****Jan 24, 2019

  • Question : RingtonesAug 13, 2018

    hi, can i check are all the ringtones melodies ? any ding dong?

    Answer : [Re] Ringtones

    Dear customer,
    Yes, there is normal ding dong tone available.

  • Question : PairingApr 12, 2018

  • Question : ReceiverSep 24, 2017

    Hi,
    Is the receiver waterproof?

    Answer : [Re] Receiver

    Dear customer,
    It's can be placed in outdoor. Thank you.

+View all Notice, FAQ, Q&A >>
★NEW ARRIVAL★ Magnetic Toy Puzzle to enhance learning and creativity
★NEW ARRIVAL★ Magnetic Toy Puzzle to enhance learning and creativity
Item Q&A
  • Question : Inquiry from Joa****Jan 05, 2019

★Household MUST Have★Dust Removal Stick/ Mop★Good Cleaning Tool★
★Household MUST Have★Dust Removal Stick/ Mop★Good Cleaning Tool★
Item Q&A
  • Question : Inquiry for the item from w.c****Dec 31, 2018

    hi. may i know the thickness? need to reach a narrow gap. thanks

    Answer : [Re] Inquiry for the item from w.c****

    Dear customer,
    The thickness is approximately 0.5cm. Thank you.

    Question : [Re] Inquiry for the item from w.c****

    thanks seller. i tried order a blue one but colour box "please select" only. :(

    Answer : [Re] Inquiry for the item from w.c****

    Dear customer,
    We have updated the qty. You should be able to see the drop down selection now. Thank you.

  • Question : Inquiry related delivery from 212****Dec 07, 2018

    HI seller i had placed order on 26 Nov 2018 (Cart no. 123356868) but have not receive the good. Have your packer remember to mail it out? Waiting for your reply. Thank you.

    Answer : [Re] Inquiry related delivery from 212****

    Dear customer,
    Yes, Parcel has been send out on 28 Nov. Sometimes, Singpost may take longer time than usual for non-standard size parcel. Meanwhile, we will also keep a lookout for any return mail. Thank you.

Christmas Day Gift/ Birthday Goodie Bag from $1 ❤ DIY Plant ❤ Cute Dog Towel ❤ Bookmark ❤ Roses
Christmas Day Gift/ Birthday Goodie Bag from $1 ❤ DIY Plant ❤ Cute Dog Towel ❤ Bookmark ❤ Roses
Item Q&A
  • Question : Inquiry for the item from 260****Nov 23, 2018

  • Question : Inquiry related delivery from jun****Sep 27, 2018

  • Question : Inquiry for the item from ays****Sep 24, 2018

    Hi can I check what seeds come in the DIY plant set? Are the cup colours/seed types given at random?

    Answer : [Re] Inquiry for the item from ays****

    Dear customer,
    There are selection available at the diy plant listing. You may select your preferred plant. Thank you.

  • Question : Availability- Flower SoapAug 25, 2018

    Hi Seller,
    Would like to check if you have available stock for 20pieces Red, 20pieces Light Pink, 30pieces Purple, 10pieces Blue before making purchase. Need the items by 29/8.
    Hear from you soon.

    Answer : [Re] Availability- Flower Soap

    Dear customer,
    Yes it's available. Next pickup will be on Monday morning and it should reach you either Tues or Wednesday. Thank you.

  • Question : Inquiry for the item from liy****Aug 22, 2018

    Hi seller, for the flower soap, can I choose the colors? Or the colors are randomly send out?

    Answer : [Re] Inquiry for the item from liy****

    Dear customer,
    You may indicate your preference and we will try to send if colours are available. Thank you.

+View all Notice, FAQ, Q&A >>
★Fast Drying Diatomite Bathroom Mat★Memory Foam Mat★Super Absorbent★Anti Slip★
★Fast Drying Diatomite Bathroom Mat★Memory Foam Mat★Super Absorbent★Anti Slip★
Item Q&A
  • Question : Inquiry for the item from dia****Nov 21, 2018

    What is the size of the diatomite bathroom mat?

    Answer : [Re] Inquiry for the item from dia****

    Dear customer,
    Approximate size is 39x59.5cm.

★DIY Plant★Mini Indoor Plant★Best for Home and Office Deco★
★DIY Plant★Mini Indoor Plant★Best for Home and Office Deco★
Item Q&A
  • Question : Inquiry for the item from ela****Nov 19, 2018

  • Question : Inquiry for the item from sur****Oct 27, 2018

  • Question : Inquiry for the item from ale****Sep 25, 2018

    Hi seller, may i know whether it needed sunlight at all?

    Answer : [Re] Inquiry for the item from ale****

    Dear customer,
    For indoor use, no sunlight is ok. But if you are placing it outdoor, ensure no direct sunlight. Thank you.

  • Question : enquiry on bulk purchaseSep 25, 2018

    Hi, I am looking at purchasing for an event. Estimated minimum 300 pots needed. Do you have the stock? I need them latest 31 October.

    Regards
    Evelyn

    Answer : [Re] enquiry on bulk purchase

    Dear Evelyn,
    Can you provide us your contact number or email us at spaceinput@gmail.com so we can liaise with you on the bulk order accordingly?
    Thank you.

  • Question : Inquiry for the item from din****Sep 12, 2018

    Will the plants attract mosquitoes or insects if placed in office indoor? How regularly do we need to water them?

    Answer : [Re] Inquiry for the item from din****

    Dear customer,
    It will not attract mosquito or insects when placed indoor. Before sprouting, use spray bottle to water the plants few times a day. After sprouting, use spray bottle to water the plant twice a day will do. Thank you.

★SG READY STOCK★ Yoga Resistance Band/Yoga Band/Exercise Band
★SG READY STOCK★ Yoga Resistance Band/Yoga Band/Exercise Band
Item Q&A
4-Tier Multi-purpose Slim Movable Kitchen Storage Rack/ Shelf
4-Tier Multi-purpose Slim Movable Kitchen Storage Rack/ Shelf
Item Q&A
  • Question : Inquiry for the item from dia****Jul 02, 2018

  • Question : OriginApr 22, 2015

    Hi, May I know where is the origin of the shelf?

    Answer : [Re] Origin

    Hi, item is manufactured in China. Thank you.

  • Question : 3-tierApr 05, 2015

    When 3 - tier stocks arrive?

    Answer : [Re] 3-tier

    Hi, we won't be bringing in 3 tier for the time being. 5 tier stock coming ard 9 Apr. Thank you. :)

  • Question : Order Number:140657678Feb 15, 2015

    Can you delver on 23rd February? Otherwise Saturday delivery as I need to work.
    Please call before delivery, phone number 90889484

    Answer : [Re] Order Number:140657678

    Hi, all courier delivery is done by Qxpress. Usually they will call before delivery. Thank you. :)

★2017 LATEST★ Magnetic Handphone Holder/ Universal Car Mount
★2017 LATEST★ Magnetic Handphone Holder/ Universal Car Mount
Item Q&A
  • Question : Inquiry for the item from Sel****Jun 29, 2018

    Hi. Will it be able to hold iphone 8plus properly?
    My other brand one seems to slip off after driving for some time

    Answer : [Re] Inquiry for the item from Sel****

    Dear customer,
    Yes, it can hold samsung 8+, 9+ well. I am personally using it with s9+. Thank you.

[MADE IN KOREA] UV Protection Ultra Cooling Hand Socks / Arm Sleeves / Hand Sleeve
[MADE IN KOREA] UV Protection Ultra Cooling Hand Socks / Arm Sleeves / Hand Sleeve
Item Q&A
  • Question : Inquiry related delivery from ct_****Mar 04, 2018

    Hi Seller,

    I intend to buy 3 items but why is there no group shipping? Instead shipping charges is charge for each item. Please check and advise.

    Answer : [Re] Inquiry related delivery from ct_****

    Dear customer,
    Kindly let us know which 3 products are you referring to?

    Question : [Re] Inquiry related delivery from ct_****

    The handsocks and waterproof bedsheet..

    Answer : [Re] Inquiry related delivery from ct_****

    Dear customer,
    Sorry the waterproof mattress protector and the hand sleeves are shipped out from different location. Thus, there is no combine shipment available. Thank you.

  • Question : Wrong item receivedSep 19, 2017

  • Question : Black Colour Hand SockJun 19, 2017

    Hi Seller,

    Will have Black Color hand sock restock?

    Thank you

    Answer : [Re] Black Colour Hand Sock

    Dear customer,
    Yes it will be restock by end of the month. Thank you.

  • Question : Buy 3Nov 18, 2016

    Hi, may I know, if I buy 3 and selected normal mail, do I get the Qxpress delivery without paying more?

    Answer : [Re] Buy 3

    Dear customer,
    You just need to select normal mail and we will send via Qxpress automatically for purchase qty of 3 or more. Thank you.

    Question : [Re] Buy 3

    Are the hand socks able to fit chubby meaty hands?

    Answer : [Re] Buy 3

    Dear customer,
    These hand socks are very elastic, it should fit. Thank you.

    Question : [Re] Buy 3

    Do you take walk in purchasing? I think its best if I am able to try on the size. Afraid that it might be too small/tight. Hope to hear from you soon. Thanks :)

    Answer : [Re] Buy 3

    Hi, I am sorry as we do not have any walk in available. Thank you.

Fengshui Fortune Hulu Hanging Charm 琉璃葫芦 ✿Lucky Charm✿
Fengshui Fortune Hulu Hanging Charm 琉璃葫芦 ✿Lucky Charm✿
Item Q&A
  • Question : Inquiry from que****Jan 25, 2018

  • Question : Other color options available for Luxury version?Aug 08, 2016

    Hi,

    Just to check for your Luxury range, do you have other colors (other than gold and pink as in your current purchase option)?

    If we would like to self collect, would your shop be open tomorrow?

    Otherwise, if we place an other by tomorrow, the latest receipt date would be? Intend to give it as a present for this coming sat, wonder whether would the items reach us on time.

    Appreciate your prompt reply on the above.

    Thank you.


    Best Regards
    Lechelle

    Answer : [Re] Other color options available for Luxury version?

    Dear Customer,

    Currently, we only have gold and pink option available.
    For self collection, you can provide us with your contact no. and our staff will contact you shortly.
    For ordering online, your order will be send out tomorrow morning if your order is placed today.
    Delivery by qxpress normally take 2 to 3 days.
    Thank you