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The HomeCare SHOP
The HomeCare SHOP SingaporeSG
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Q & A Lists
Item Question & Answer
Ta-Da Chair [Walking Stick to Seat] Walking stick for support N rest | MIT - Suitable for travel use
Ta-Da Chair [Walking Stick to Seat] Walking stick for support N rest | MIT - Suitable for travel use
Item Q&A
  • Question : Inquiry related delivery from WilliammuNov 25, 2024

  • Question : Inquiry for the item from violettacalSep 28, 2024

  • Question : Inquiry from stephiequekSep 20, 2024

    Hi if I choose self collect, may I know where is the place for collection?

    Answer : [Re] Inquiry from stephiequek

    hi sorry our shop on Q10 is closing which means we don;t accept from Q10 anymore, kindly approach our shop on Lazada and shopee instead.

    Thanks

  • Question : Inquiry for the item from yinyue44Mar 17, 2024

    There are 2 version which the handle is different. Do u have both available in S?
    Do u have a showroom for me to see?

    Answer : [Re] Inquiry for the item from yinyue44

    we have showroom at paragon and MBS guardian pharmacy, but only series 2

  • Question : Inquiry for the item from siachongheanMar 14, 2024

    Interest in buying Ta-Da Chair the original series (not series 2) listed as Black (height 85 cm) with bag. need your clarification below: 1. Is the price S$143.72 including bag? 2. can I pick up from the store? if so what is the price? 3. I notice there is an 8% discount on Qoo site. can I claim this discount if I come to the store? 4. can I come to the store to load in the order in Qoo and pick up the item at the same time? 5. Like to clarify whether the bag has a sling, if not, its no use to me.

    Answer : [Re] Inquiry for the item from siachonghean

    1. u can choose u want to add on the carry bag or not (See the option, original doesn't;t come with bag)
    2. Can, same price, and also need to place order through q10 here and choose self collection
    3.can
    4. can not, we need the time to process ur order, so u have to place order through q10 then we will inform you once the item ready for your collection

    5. Add-on carrying bag has sling

+View all Notice, FAQ, Q&A >>
The HomeCare Shop - Get Moving ! Medical mobility assistive equipment aid Walking stick cane walker
The HomeCare Shop - Get Moving ! Medical mobility assistive equipment aid Walking stick cane walker
Item Q&A
  • Question : Inquiry related delivery from planetrider81Aug 15, 2024

    Hi, the narrow based have ready stock?

    Answer : [Re] Inquiry related delivery from planetrider81

    Out of stock, new stock will be available within 2 weeks

Incrediwear Fingerless Circulation Gloves (Grey)
Incrediwear Fingerless Circulation Gloves (Grey)
Item Q&A
  • Question : Inquiry for the item from TrisMar 13, 2024

    Hi Seller, will u in stock for size M?

    Answer : [Re] Inquiry for the item from Tris

    no plan recently sorry

Laitest Medical 3ply Mask Disposable-Virus filtration 50/30/20 PCS | Made in Taiwan
Laitest Medical 3ply Mask Disposable-Virus filtration 50/30/20 PCS | Made in Taiwan
Item Q&A
  • Question : Inquiry for the item from ZannMar 12, 2024

  • Question : Inquiry for the item from arielenchantedwoodJun 11, 2023

  • Question : Inquiry for the item from yenpeng_1Jan 12, 2023

    Hi Seller, will there be restock of the black masks and white masks?

    Answer : [Re] Inquiry for the item from yenpeng_1

    Hi sorry we have no plan recently

Oppo Magnetic Back Support (1660)
Oppo Magnetic Back Support (1660)
Item Q&A
  • Question : Inquiry related delivery from ATFeb 06, 2024

  • Question : Inquiry for the item from ATFeb 05, 2024

Yuwell Aluminium Lightweight Foldback Transport Chair | Wheelchair
Yuwell Aluminium Lightweight Foldback Transport Chair | Wheelchair
Item Q&A
  • Question : Inquiry for the item from meiFeb 03, 2024

[Q10 SUPERSALE] Oppo Knee Support 2022 | Made in USA - SUITABLE FOR JOGGING | CYCLING
[Q10 SUPERSALE] Oppo Knee Support 2022 | Made in USA - SUITABLE FOR JOGGING | CYCLING
Item Q&A
  • Question : Inquiry for the item from SHJan 20, 2024

  • Question : Inquiry for the item from KFeb 21, 2023

    Hi

    May i ask which is your best ankle support in terms of preventing ankle rolling?

    As in which model is the stiffest in term of support please

    Thank you

    Answer : [Re] Inquiry for the item from K

    hi will you mind to approach the nearest guardian stores? as we also sell our oppo medical product there and the staff there will based on your requirements to introduce the suitable ankle support, thank u

    Question : [Re] Inquiry for the item from K

    You mean you are unable to recommend? I went before seeing this reply of yours. Staff was not knowledgeable

    Answer : [Re] Inquiry for the item from K

    ok

  • Question : Inquiry for the item from CasNov 25, 2022

  • Question : Inquiry for the item from ANov 22, 2022

  • Question : Inquiry for the item from aliciapohNov 21, 2022

    Hi seller, do you still have size M?

    Answer : [Re] Inquiry for the item from aliciapoh

    Out of stock already , restock will be within 10 days , thank u

[Bundle of 2] [Ready Stock] ABENA Premium Adult Pull-Up Pants | Made in Denmark
[Bundle of 2] [Ready Stock] ABENA Premium Adult Pull-Up Pants | Made in Denmark
Item Q&A
  • Question : Inquiry for the item from JinnyJan 11, 2024

    Hi, please advise the stock availability for size M3 pull up pants.

    Thanks.

    Answer : [Re] Inquiry for the item from Jinny

    hi new batch of stock will be available on 1st week of Feb. thanks

    Question : [Re] Inquiry for the item from Jinny

    Thanks for your reply.

    Answer : [Re] Inquiry for the item from Jinny

    No prob

  • Question : Inquiry for the item from liberty1999May 05, 2023

    when will replenish stocks for L1?

    Answer : [Re] Inquiry for the item from liberty1999

    Mid of May

    Question : [Re] Inquiry for the item from liberty1999

    noted, thank u

    Answer : [Re] Inquiry for the item from liberty1999

    No prob

  • Question : Inquiry for the item from liberty1999May 05, 2023

    when will replenish sticks for L1?

    Answer : [Re] Inquiry for the item from liberty1999

    Mid of May

  • Question : Inquiry for the item from sugary_redMar 25, 2023

    When will restock M3?

    Answer : [Re] Inquiry for the item from sugary_red

    hi new batch of stock will be avaialbe after 1 month, sorry for any inconvenience caused

  • Question : Inquiry for the item from jolenekhooMar 23, 2023

+View all Notice, FAQ, Q&A >>
OppO Ankle Support 2001
OppO Ankle Support 2001
Item Q&A
  • Question : Inquiry for the item from ping76ngDec 22, 2023

    Which part of the ankle do i measure to choose the size?

    Answer : [Re] Inquiry for the item from ping76ng

    hi, plz refer to the attached screenshot, thanks

SWIFT COMMODES / SHOWER CHAIR / EDGE SHOWER STOOL - Made in Sweden
SWIFT COMMODES / SHOWER CHAIR / EDGE SHOWER STOOL - Made in Sweden
Item Q&A
  • Question : Inquiry for the item from SeowDec 17, 2023

Flip-up Wheelchair PHW863 (Big N Small Wheel) | 2 Colors Available -1 Year warranty
Flip-up Wheelchair PHW863 (Big N Small Wheel) | 2 Colors Available -1 Year warranty
Item Q&A
  • Question : Inquiry for the item from UnicOct 21, 2023

  • Question : Inquiry from mornMay 29, 2023

OppO Compression Pantyhose 2880 (Class 2 / 23-32mmHg)
OppO Compression Pantyhose 2880 (Class 2 / 23-32mmHg)
Item Q&A
  • Question : Inquiry for the item from CherryNov 03, 2023

    Hi seller I received d exchange item. Thanks.i put d exchange item inside already. Sat I will leave outside d door of d house.thanks

    Answer : [Re] Inquiry for the item from Cherry

    Ok noted with thanks 🙏

  • Question : Inquiry for the item from CherryNov 02, 2023

    Hi seller I ordered size 3 but received size 4.how?

    Answer : [Re] Inquiry for the item from Cherry

    hi we feel so sorry to hear that from you, we will do product 1-1 exchange for you asap.
    the 1-1 exchange process will be as following,

    (1.) We will send out the correct size to you today so you can receive it by tmr Friday.
    (2.) Once you receive the correct item, there will be one returned waybill inside the packaging box.

    (3.) We need your help to put the wrong item into the packaging box and then paste the returned waybill at outside of box.

    (4.) Qxpress delivery guy will collect the wrong size back from your side on Sat (You can leave the box at outside of door if nobody at home)

    Please let us know if you have further inquiry regarding 1-1 exchange

    Question : [Re] Inquiry for the item from Cherry

    Ok thanks. I will put d exchange item back.thanks

    Answer : [Re] Inquiry for the item from Cherry

    :)

  • Question : Inquiry for the item from CherryNov 02, 2023

    Ok thanks

    Answer : [Re] Inquiry for the item from Cherry

    no prob, sorry again for any inconvenience caused.

SOMA 150.5 portable foldable ultra-lightweight wheelchair - Made in Taiwan
SOMA 150.5 portable foldable ultra-lightweight wheelchair - Made in Taiwan
Item Q&A
[Best Seller] Haenim NexusFit™ 7X Breast Pump | 2 Year Local Warranty
[Best Seller] Haenim NexusFit™ 7X Breast Pump | 2 Year Local Warranty
Item Q&A
OppO Gel Bunion Sleeve 6741
OppO Gel Bunion Sleeve 6741
Item Q&A
Lifeplus ADJUSTABLE VERSATILE MOBILE DURABLE SAFE (FOLDABLE) CONVENIENT COMMODES
Lifeplus ADJUSTABLE VERSATILE MOBILE DURABLE SAFE (FOLDABLE) CONVENIENT COMMODES
Item Q&A
  • Question : Inquiry for the item from MstMay 03, 2023

    For KY813, is the armrest flip up type? How much?

    Answer : [Re] Inquiry for the item from Mst

    hi sorry our commode armrest all not flip up type, sorry

[Lightest wheelchair in World] - KARMA portable foldable ultra-lightweight wheelchair (Made in TW)
[Lightest wheelchair in World] - KARMA portable foldable ultra-lightweight wheelchair (Made in TW)
Item Q&A
  • Question : Inquiry for the item from kkaptechnologyApr 24, 2023

OppO Ankle Support | Modern Retail Series | RA200
OppO Ankle Support | Modern Retail Series | RA200
Item Q&A
  • Question : Inquiry for the item from ping76ngFeb 24, 2023

    What material is the ankle support made of?

    Answer : [Re] Inquiry for the item from ping76ng

    hi, plz refer to the attached pic thanks

    Question : [Re] Inquiry for the item from ping76ng

    Thanks.

    Answer : [Re] Inquiry for the item from ping76ng

    No prob

Haenim UV Lamp (One Pair) | Applicable to 3G and 4G only
Haenim UV Lamp (One Pair) | Applicable to 3G and 4G only
Item Q&A
  • Question : Inquiry for the item from Ariel OngFeb 17, 2023

    Hi seller,
    Do have this type of UV lamp with LED?
    What type of size you have?

    Answer : [Re] Inquiry for the item from Ariel Ong

    hi our UV lamp only applicable to 3G and 4G and without LED, thanks

  • Question : Inquiry for the item from Ariel OngFeb 17, 2023

    Hi Seller,
    Do have this type of UV lamp with LED?
    Can I know what type of sizes you have?
    Thanks!

    Answer : [Re] Inquiry for the item from Ariel Ong

    hi our UV lamp only applicable to 3G and 4G and without LED, thanks

  • Question : Inquiry for the item from WeynelauJan 27, 2023

    suitable for Hanil HBS-900-SG UV Steriliser?

    Answer : [Re] Inquiry for the item from Weynelau

    Not suitable sorry

OppO Mid Thigh Compression Stockings 2852 (Class 2 /23-32mmHg)
OppO Mid Thigh Compression Stockings 2852 (Class 2 /23-32mmHg)
Item Q&A
  • Question : Inquiry for the item from chenFeb 14, 2023

    Hi Seller, when is the stock coming for size V?

    Answer : [Re] Inquiry for the item from chen

    hi sorry the restock will be after 1 month

Laitest 3D Contour SPonge Face Mask (4 packs / 8pcs) | Made in Taiwan
Laitest 3D Contour SPonge Face Mask (4 packs / 8pcs) | Made in Taiwan
Item Q&A
[Best Seller][Free Gift]Haenim 3G+Smart View U V C-LED Electric Sterilizer (SG Local 2 Year Warranty
[Best Seller][Free Gift]Haenim 3G+Smart View U V C-LED Electric Sterilizer (SG Local 2 Year Warranty
Item Q&A
  • Question : Inquiry for the item from michytjmJan 15, 2023

The Homecare Shop Pedal Exerciser GT-01
The Homecare Shop Pedal Exerciser GT-01
Item Q&A
OppO Back Stabilizer | Modern Retail Series RW501
OppO Back Stabilizer | Modern Retail Series RW501
Item Q&A
[Best Seller][Free Gift] Haenim 4G+ Smart Classic U V C-LED Sterilizer (SG Local 2 Year Warranty)
[Best Seller][Free Gift] Haenim 4G+ Smart Classic U V C-LED Sterilizer (SG Local 2 Year Warranty)
Item Q&A
  • Question : Inquiry for the item from jeromz76Dec 12, 2022

    Hi, is it a 2 year local haenim distributor warranty? And also comes with a SG 3-pin plug?

    Answer : [Re] Inquiry for the item from jeromz76

    yes 2 year warranty and it comes with sg 3 pin plug

OppO Travel Stockings 2821 (Class 2 /23-32mmHg)
OppO Travel Stockings 2821 (Class 2 /23-32mmHg)
Item Q&A
  • Question : Inquiry for the item from ping76ngDec 07, 2022

    May I know what is the material of the compression stockings? Please advise. Thanks.

    Answer : [Re] Inquiry for the item from ping76ng

    72% nylon, 28% lycra, thanks