Q&A board

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MON~FRI : 9:00~13:00, 14:00~18:00
SAT,SUN, Public Holiday : day off
Q & A Lists
Item Question & Answer
TOKICHOI - Asymmetrical Hem Skirt-172691-Winter
TOKICHOI - Asymmetrical Hem Skirt-172691-Winter
Item Q&A
YOCO - Floral Embroidered Halter Top-181760-Winter
YOCO - Floral Embroidered Halter Top-181760-Winter
Item Q&A
  • Question : Inquiry for the item from gra****Jan 19, 2019

  • Question : Inquiry for the item from blu****Jan 14, 2019

    May I know the measurements for this blouse? Thank you!

    Answer : [Re] Inquiry for the item from blu****

    Dear Customer,
    The size details has updated on the web, you may check it now😊
    Do follow us on Instagram(https://www.instagram.com/tokichoi_sea/) for the latest updates!

YOCO - Wide Leg Plaid Culottes - 181892
YOCO - Wide Leg Plaid Culottes - 181892
Item Q&A
TOKICHOI - Polka Dot Ruffle Hem Sleeveless Top-181746-Winter
TOKICHOI - Polka Dot Ruffle Hem Sleeveless Top-181746-Winter
Item Q&A
KODZ - Classic Half Sleeve Knit Top-6005200
KODZ - Classic Half Sleeve Knit Top-6005200
Item Q&A
KODZ - Basic Pinstriped Top-171799
KODZ - Basic Pinstriped Top-171799
Item Q&A
  • Question : Inquiry from erv****Jan 18, 2019

TOKICHOI - Layered Ruffle Sleeves Blouse-180351
TOKICHOI - Layered Ruffle Sleeves Blouse-180351
Item Q&A
  • Question : Inquiry for the item from kat****Jan 18, 2019

    When is M size available for green & pink?

    Answer : [Re] Inquiry for the item from kat****

    Dear Customer,
    Greetings from Toki Choi and thank you for your interest!
    Unfortunately the item you are looking for is no longer available currently, maybe it will be added later,if arrives, we will updated the stock immediately.
    Suggest that you can refer to other spot goods first for your reference and we hope you find something you like! Wish you have a pleasant shopping^^
    Team Toki Choi

  • Question : Inquiry for the item from msh****Jan 11, 2019

    hi , will you restock green color ?

    Answer : [Re] Inquiry for the item from msh****

    Dear,
    We are sorry green color was sold out, only pink S is still available.

    Team Toki Choi

KODZ - Trendy Large Round Collar Color Mixing Knitting-182547-Winter
KODZ - Trendy Large Round Collar Color Mixing Knitting-182547-Winter
Item Q&A
  • Question : Inquiry for the item from cha****Jan 18, 2019

  • Question : Inquiry for the item from cha****Jan 14, 2019

    Hi seller is this material too hot for tropical climates and summer?

    Answer : [Re] Inquiry for the item from cha****

    Dear,
    It may hot for tropical climates, it's suggested to wear in the office with air condition.

  • Question : Inquiry from aur****Jan 05, 2019

    Hi recommended for ppl with broad shoulders?

    Answer : [Re] Inquiry from aur****

    Dear Customer,
    Greetings from Toki Choi and thank you for your interest.
    this item have such good stretch in all area ,so we think that this product is suit for "broad shoulders" for your reference.wish you have a pleasant shopping.^^

    Team Tokichoi

  • Question : Inquiry for the item from dap****Jan 03, 2019

    Why your couppn cant use? Isnt it for new arrival or how much above can be use?

    Answer : [Re] Inquiry for the item from dap****

    Dear,
    We are sorry the coupon is only apply to normal items. For items which state TokiChoi Promo are not entitle to use coupon, for your information.

YOCO - Lace Cami Dress with Ruffle Blouse-180992
YOCO - Lace Cami Dress with Ruffle Blouse-180992
Item Q&A
  • Question : Inquiry for the item from enn****Jan 18, 2019

    Hi is this still will hv pale pink

    Answer : [Re] Inquiry for the item from enn****

    Dear,
    Pink M size is still available, please advise if you'd like to order.

  • Question : Inquiry for the item from enn****Sep 04, 2018

  • Question : Item code : 625338014Aug 24, 2018

    Hi Seller,

    Do you have stocks for the pale pink S size?

    Thanks!

    Best regards,

    Christina

    Answer : [Re] Item code : 625338014

    Dear Customer,
    Greetings from Toki Choi and thank you for your interest!
    We have re-stocked the item you are looking for. Kindly note that while we have re-stocked this item as per your request, this does not imply a reservation, so hurry before it sells out!
    Happy shopping!
    Team Toki Choi

    Question : [Re] Item code : 625338014

    Dear seller,

    Thanks for restock. Bought it!

    Answer : [Re] Item code : 625338014

    Dear customer ^^~ thank you for shopping with us and the order will be processed.
    Have a nice day ahead.

YOCO - Halter Ruffle Trim Dress-181759-Winter
YOCO - Halter Ruffle Trim Dress-181759-Winter
Item Q&A
  • Question : Inquiry for the item from aug****Jan 18, 2019

  • Question : Inquiry for the item from aug****Jan 14, 2019

    May I know what is the size measurement for this dress?

    Answer : [Re] Inquiry for the item from aug****

    Dear Customer,
    The size details has updated on the web, you may check it now😊
    Do follow us on Instagram(https://www.instagram.com/tokichoi_sea/) for the latest updates!

  • Question : Inquiry for the item from ama****Jan 13, 2019

TOKICHOI - Fluffy Trumpet Sleeves Sweater-172938-Winter
TOKICHOI - Fluffy Trumpet Sleeves Sweater-172938-Winter
Item Q&A
  • Question : Inquiry for the item from cha****Jan 18, 2019

    Dear Seller, why the coupon is not working ? I can’t apply it to the clothes I selected at my cart

    Answer : [Re] Inquiry for the item from cha****

    Dear,
    We are sorry the coupon is only apply to normal items, sale item and promotion items are not entitle to use coupon, for your information.

TOKICHOI - Trendy Sale! Trendy Dresses Multi Colors/Styles/Women/Girl/Ladies Clothing-Free Shipping
TOKICHOI - Trendy Sale! Trendy Dresses Multi Colors/Styles/Women/Girl/Ladies Clothing-Free Shipping
Item Q&A
  • Question : Inquiry for the item from 260****Jan 18, 2019

    Hi seller,

    Style B dress comes with zip?

    Answer : [Re] Inquiry for the item from 260****

    Dear,
    it come with zip, for your information.

  • Question : Inquiry for the item from she****Jan 15, 2019

  • Question : Inquiry for the item from Jan****Jan 11, 2019

  • Question : Inquiry for the item from pon****Jan 13, 2019

  • Question : Inquiry for the item from sha****Jan 11, 2019

    Hi seller, I want to buy style E, but the choice of color seem different( blue, black)? Please confirm. Attached screens shot.

    Answer : [Re] Inquiry for the item from sha****

    Dear,
    We are sorry for the confusion, the web has updated, please check again, thank you.

+View all Notice, FAQ, Q&A >>
TOKICHOI - Ribbon Detailed Pinafore Dress-172725-Winter
TOKICHOI - Ribbon Detailed Pinafore Dress-172725-Winter
Item Q&A
TOKICHOI - Pleated Velvet Dress-172343-Winter
TOKICHOI - Pleated Velvet Dress-172343-Winter
Item Q&A
  • Question : Inquiry for the item from Jan****Jan 16, 2019

TOKICHOI - Trendy Sale! Trendy Long Sleeve Tops Multi Colors Multi Styles - Free Shipping
TOKICHOI - Trendy Sale! Trendy Long Sleeve Tops Multi Colors Multi Styles - Free Shipping
Item Q&A
  • Question : Inquiry related delivery from 242****Jan 16, 2019

    Hi Seller,

    Had purchase under order no. 288235043 and 288235044.
    Saw delivery schedule as 25 Jan.
    Wonder can be earlier so as to receive before Chinese New Year.
    Thank you.

    Answer : [Re] Inquiry related delivery from 242****

    Dear,
    Thank you very much for your purchase.
    The estimated shipping date was setting up with a week later.
    However, your order will be sent out today, we will upload the tracking no on Q10 once it's available.
    Please wait patiently.
    Thank you and and have a nice day😊.

    Team Toki Choi


    Question : [Re] Inquiry related delivery from 242****

    thank you so much for helping to ship out my order today :)

    Answer : [Re] Inquiry related delivery from 242****

    Dear~you're welcome & have a nice weekend😊.

  • Question : Inquiry for the item from sim****Jan 05, 2019

    Hi I would like to seek your advice on style X 'see you later' sizing. I am a 96cm around my chest would size m be slightly tight for me or loose ? Thank you!

    Answer : [Re] Inquiry for the item from sim****

    Dear Customer,
    Thank you for your interest!
    Due to varying cutting and materials, the height and weight do not necessarily relevant for choosing the size, the chest, waist or hip measuements also need to be took into consideration.
    We advise customer to lay a similar clothing you may have at home on a flat surface and measure across the item, comparing the measurements stated on the size chart to the measurements of your clothing. This will give you an idea of how the item will fit you for your reference.^^
    Happy shoppping!
    Team Tokichoi

  • Question : Inquiry for the item from tan****Jan 04, 2019

    Hi. How do we measure the chest size based on your chart? Is it only from the front, from one side of the chest to the other? Or do I have to wrap one round around the whole chest?
    I am buying a number of items so I don't want to get the size wrong. Please reply. Thank you.

    Answer : [Re] Inquiry for the item from tan****

    Dear Customer,
    Thank you for your interest!
    All the Items are measured in CM by one side in our store for your reference.

    Team tokichoi

  • Question : Inquiry for the item from chr****Jan 04, 2019

    Hi seller, do you still have stock for S J style Red for size M?

    Answer : [Re] Inquiry for the item from chr****

    Dear~both style are still available, please enjoy shopping, thank you.

  • Question : Inquiry for the item from gin****Jan 04, 2019

    Hi seller,
    Style A -blue does not have any size S anymore?

    Answer : [Re] Inquiry for the item from gin****

    Hi seller,
    Style A -blue does not have any size S anymore? And the sale price has changed? No more 4.90?

    Question : [Re] Inquiry for the item from gin****

    Dear~Style A -blue S size is still available, and the promotion has updated, please enjoy shopping.

+View all Notice, FAQ, Q&A >>
KODZ - Crossback Tank Top-172842-Winter
KODZ - Crossback Tank Top-172842-Winter
Item Q&A
TOKICHOI - Multi-color Double Pockets Denim Skirt-190007-Winter
TOKICHOI - Multi-color Double Pockets Denim Skirt-190007-Winter
Item Q&A
  • Question : Inquiry for the item from 261****Jan 17, 2019

    Dear Seller

    My waist is 90cm.
    Which is suitable for me

    Answer : [Re] Inquiry for the item from 261****

    Dear,
    According to your information, this Skirt may not fit you. Please check other bigger design, thank you.

    Team Toki Choi

  • Question : Inquiry for the item from Chi****Jan 12, 2019

    Hi, when would this item be available? Would like to purchase other colors. Thanks!

    Answer : [Re] Inquiry for the item from Chi****

    Dear,
    As checked, all the colors are available, please hurry to order.

    Question : [Re] Inquiry for the item from Chi****

    Please refer to photo. Unable to add to cart

    Answer : [Re] Inquiry for the item from Chi****

    Dear,
    We are sorry for the inconvenience caused.
    It's available to buy now, thank you.

    Do follow us on Instagram(https://www.instagram.com/tokichoi_sea/) for the latest updates and promotions!


TOKICHOI - SpliceTurtleneck Sleeveless Dress-182486-Winter
TOKICHOI - SpliceTurtleneck Sleeveless Dress-182486-Winter
Item Q&A
  • Question : Inquiry related delivery from su_****Jan 17, 2019

  • Question : Inquiry for the item from kyl****Jan 15, 2019

    Hi Seller, please let me know the waist & hip size for Size S & M, thanks.

    Answer : [Re] Inquiry for the item from kyl****

    Dear~please check as below
    S size : waist -34 cm, hip-39.5 cm
    M size : waist-36.5 cm, hip-42 cm

TOKICHOI - Two-tone Stitching Striped Umbrella Pendulum Dress-181423
TOKICHOI - Two-tone Stitching Striped Umbrella Pendulum Dress-181423
Item Q&A
  • Question : Inquiry for the item from eve****Jan 16, 2019

  • Question : Inquiry for the item from eve****Jan 16, 2019

  • Question : Inquiry related delivery from 261****Dec 05, 2018

  • Question : Inquiry from dap****Nov 18, 2018

    Why i cant use the toki coupon?

    Answer : [Re] Inquiry from dap****

    Dear, we are sorry the coupon is only available to use on normal items, not apply to sale items, promotion items, thank you.

  • Question : Inquiry related delivery from lin****Oct 26, 2018

    Any chances to resrock power orange - S?

    Answer : [Re] Inquiry related delivery from lin****

    Dear Customer,
    Greetings from Toki Choi and thank you for your interest!
    Unfortunately the item you are looking for is no longer available. Do check out our other available options and we hope you find something you like!
    Here to recommend a similar design for your reference: https://www.qoo10.sg/g/612013536
    Happy shopping!
    Team Toki Choi

+View all Notice, FAQ, Q&A >>
TOKICHOI - Basic Pinafore Dress-171718
TOKICHOI - Basic Pinafore Dress-171718
Item Q&A
YOCO - Fuzzy Off Shoulder Sweater-172414-Winter
YOCO - Fuzzy Off Shoulder Sweater-172414-Winter
Item Q&A
  • Question : Inquiry for the item from sug****Jan 16, 2019

KODZ - 2-Piece Pleated Dress-171946
KODZ - 2-Piece Pleated Dress-171946
Item Q&A
YOCO - Classic Woolen Skirt-182201-Winter
YOCO - Classic Woolen Skirt-182201-Winter
Item Q&A
  • Question : Inquiry for the item from Che****Jan 12, 2019

    Hi seller, do u sell this top? Thanks

    Answer : [Re] Inquiry for the item from Che****

    Dear,
    We are sorry it's personal belongings, we don't offer to sell, thank you.

    Question : [Re] Inquiry for the item from Che****

    No problem thanks

    Answer : [Re] Inquiry for the item from Che****

    Dear,
    You're welcome & enjoy shopping😊.

TOKICHOI - V-Neck Tie-Front Ruffle Hem Top - 181964
TOKICHOI - V-Neck Tie-Front Ruffle Hem Top - 181964
Item Q&A
  • Question : Inquiry for the item from ngo****Jan 15, 2019

    Hi, may i know the bust measurement ?

    Answer : [Re] Inquiry for the item from ngo****

    Dear,
    You may check size details on the web, thank you.

KODZ - Long Tunic Cardigan-6005025
KODZ - Long Tunic Cardigan-6005025
Item Q&A
  • Question : Inquiry for the item from fla****Jan 15, 2019

    Restock for black ?

    Answer : [Re] Inquiry for the item from fla****

    Dear,
    We are sorry black color was sold out, only white color is still available, for your information.

    Do follow us on Instagram(https://www.instagram.com/tokichoi_sea/) for the latest updates and promotions!

KODZ - Shoulder Design Knitting Tops-182536-Winter
KODZ - Shoulder Design Knitting Tops-182536-Winter
Item Q&A
  • Question : Inquiry for the item from cra****Jan 12, 2019

    When will u restock for black?

    Answer : [Re] Inquiry for the item from cra****

    Dear~the black color is available now, please hurry to order.

    Question : [Re] Inquiry for the item from cra****

    Can u restock it again? It’s out of stock again for black! 😂

    Answer : [Re] Inquiry for the item from cra****

    Dear,
    We've updated stock. Since it's very hot, please hurry to order before it runs out again!

    Do follow us on Instagram(https://www.instagram.com/tokichoi_sea/) for the latest updates and promotions!