Q&A board

Q & A Lists
Item Question & Answer
Triaction Sporty / Feminine / Bra / Sport / Padded / Sports Wear
Triaction Sporty / Feminine / Bra / Sport / Padded / Sports Wear
Item Q&A
  • Question : Inquiry for the item from ell****Apr 18, 2019

    Hi, usually wear 90C or 85C, but your sports bra here largest is 85B ...is the 85B cutting big? Wonder if can wear...
    Thank you

    Answer : [Re] Inquiry for the item from ell****

    Hello,

    85B will be tight for fitting, we would not recommend for your cup size as it would be uncomfotable.

    thank you

TRIUMPH FASHION WIRED PUSH UP | NON PUSH UP | PADDED |  BRA [While Stock Last]
TRIUMPH FASHION WIRED PUSH UP | NON PUSH UP | PADDED | BRA [While Stock Last]
Item Q&A
  • Question : Inquiry for the item from aci****Apr 17, 2019

  • Question : Inquiry for the item from jan****Mar 18, 2019

    Not much sizes left?? 75B??

    Answer : [Re] Inquiry for the item from jan****

    Hello,

    For size 75B, we oonly have the following collections left.
    - TRIUMPH FASHION WIRED PUSH UP BRA
    Color : DREAMY BLUE 1002656300DB (left 2 qty)
    -TRIUMPH FASHION WIRED PADDED BRA
    Color : SUMMER BLUE 100265621993 (left 8 qty)
    -TRIUMPH FASHION WIRED NON-PUSH UP BRA
    Color : CERISE-NON-PUSH UP BRA (left 14 qty).

    you can click on view all under item type to find the bras and qty.
    Hope this helps.

    Thank you!

  • Question : Inquiry for the item from pps****Feb 28, 2019

  • Question : Inquiry for the item from spa****Feb 25, 2019

  • Question : Inquiry for the item from llp****Feb 22, 2019

+View all Notice, FAQ, Q&A >>
Triumph Signature Push Up / Feminine / Sloogi Bras / Sports Bra / Wired / Push Up / Padded
Triumph Signature Push Up / Feminine / Sloogi Bras / Sports Bra / Wired / Push Up / Padded
Item Q&A
  • Question : Inquiry for the item from ser****Apr 16, 2019

    Hi is the item 1 maximizer 1 piece in stock.

    Answer : [Re] Inquiry for the item from ser****

    Hello,

    To check if there is stock for the Maximizer series, kindly select it under collection. If the series you wanted haas been striked off it means it has ran out of stock. Hope this helps.


    Thank you!

Triumph Fashion Wired Push Up Bra 10026561
Triumph Fashion Wired Push Up Bra 10026561
Item Q&A
sloggi Active | Sporty Wired | Non-Wired Padded | Push Up Bra [While Stock Last]
sloggi Active | Sporty Wired | Non-Wired Padded | Push Up Bra [While Stock Last]
Item Q&A
  • Question : Inquiry for the item from ang****Mar 15, 2019

    Hi there, may I know if the sloggi motion padded bra is wired or non wired?

    Answer : [Re] Inquiry for the item from ang****

    Hello,

    The sloggi motion padded bra is a non wired bra. Hope this helps.

    Thank you!

  • Question : Inquiry for the item from jcr****Feb 10, 2019

    sloggi Chateau Padded Bra 10182894 (Pink/ Black)
    is there a zip infront...?

    Answer : [Re] Inquiry for the item from jcr****

    Hello,

    Yes, there is a zipper in front for this bra design.Hope this helps

    Thank you!

    Question : [Re] Inquiry for the item from jcr****

    Hi is the padding fixed or removable?

    Answer : [Re] Inquiry for the item from jcr****

    Hello,

    For this bra, padding is thin and fixed, non-removable as well.

    Thank you!

    Question : [Re] Inquiry for the item from jcr****

    ok. the zipper in front is for easy wearing right?

    Answer : [Re] Inquiry for the item from jcr****

    Hello,

    The zipper infront is actually for extra support for the bust.Hope this helps.

    Thank you!

    Question : [Re] Inquiry for the item from jcr****

    do u hav more pictures to show the inside?

    Answer : [Re] Inquiry for the item from jcr****

    Hello,

    Apologies as we only have the pictures shown on the listing.

    Thank you!

    Question : [Re] Inquiry for the item from jcr****

    thanks... what about which model the padding is fixed? Sometimes when i wash the bra... the padding if moveable will be in a mess out of alignment after washing....

    Answer : [Re] Inquiry for the item from jcr****

    Hello,

    most of our product has the inner padding fixed. If it is removable, we would suggest removing it from the bra before washing, to prevent the paddings from getting torn in the washing machine.

    Thank you!

  • Question : Inquiry for the item from ell****Feb 18, 2019

    Hi, size C090 can wear size EEL sports bra?
    Thank you

    Answer : [Re] Inquiry for the item from ell****

    Hello ,

    for size C90 it is recommended to get Size EL.

    Thank you.

  • Question : Inquiry for the item from lee****Feb 15, 2019

    Is sloggy motion top 10186687 non wired? Padded? Size 85C recommend what size?

    Answer : [Re] Inquiry for the item from lee****

    Hello ,

    for size 85C is adviced to get Size El. As for the sloggy motion top 10186687 it is non wired and padded.

    Thank you.

  • Question : Inquiry for the item from tri****Feb 13, 2019

+View all Notice, FAQ, Q&A >>
Triumph Maximizer Wired Push Up Bra With Detachable Straps /Sensual Push Up Bras / Bra / Woman Wear
Triumph Maximizer Wired Push Up Bra With Detachable Straps /Sensual Push Up Bras / Bra / Woman Wear
Item Q&A
  • Question : Inquiry for the item from pet****Feb 28, 2019

    Hi, I wish to purchase 2 pcs of the Maximizer Wired Push Up Smooth Cup Bra (model 10001466 tender beige) but the drop-down list does not give buyer a choice to select the model. Please advise how I should go about it.

    Answer : [Re] Inquiry for the item from pet****

    Hello,

    Thank you for bringing up this issue to us, kindly let us check with managment and update you on this.

    Thank you for your patience!

  • Question : Inquiry from zhe****Nov 19, 2018

    Hi, I can't apply the shop coupon for this.

    Answer : [Re] Inquiry from zhe****


    2018-11-21 15:33:33

    Hi, good day to you. Regards to the shop coupon right you have to call Qoo10 to check with them. We are only take care of the shipment and the orders so it is best that you call tyhem. Thank you.

  • Question : Inquiry for the item from che****Oct 26, 2018

    I m interested to get. But cant view images. Is it maximiser? Half cup or 3/4 cup? Smooth surface or ? I m looking at 75C. Thanks.

    Answer : [Re] Inquiry for the item from che****

    For 75C , we have the following :

    Wine - With a little design
    Red - With a little design
    Mars Red - With a little design
    Black - With a little design
    Neutral Beige - With a little design

    All are maximizer bra.

    Thank you.

  • Question : Inquiry for the item from nic****Oct 16, 2018

    How to order when there is 2 black image? Selecting B70, i saw black, but in the listing pictures, there is 2 black design! Amd some of them no pictures? How to place order by doing so?? This is ridiculous! Is this how triumph works on their online store?

    Answer : [Re] Inquiry for the item from nic****

    Hi, good morning to you. Message noted and will check with the my manager and will revert back to you shortly on this. Please do allow me some time to check. Thank you.

  • Question : Inquiry for the item from lyn****Sep 23, 2018

    I would like to order e)Maximizer Cleavage On Demand Wired Push Up Bra
    Black (10164940M014). Pls advise how to order.

    Answer : [Re] Inquiry for the item from lyn****

    Hi good noon to you. Kindly go into the listing and you will see the sizes and then you click onto the size and then go to the options and click the drop out there you will see the clours and then you select that. Thank you.

    Question : [Re] Inquiry for the item from lyn****

    The image shows as attached. Unable to see the design.

    Answer : [Re] Inquiry for the item from lyn****

    Hi, Kindly hold on let us check on our end here and will revert back to you. Thank you.

+View all Notice, FAQ, Q&A >>
Triumph Thank You Box Worth $100!
Triumph Thank You Box Worth $100!
Item Q&A
  • Question : Inquiry for the item from may****Feb 27, 2019

  • Question : Inquiry for the item from Jan****Feb 26, 2019

    I just received the surprise box, could you confirm why swim wear does not come with bottom wear? I only receive the swimwear top but did not receive the swimwear bottom.

    Answer : [Re] Inquiry for the item from Jan****

    Hello ,

    Kindly send us the swim wear with the ;abel and we will check it for you.

    Thank you.

  • Question : Inquiry for the item from mgk****Feb 21, 2019

    Hi Seller,

    Swimsuit design is either one of the 2 shown or there are others? Is there any option to select the briefs pattern? Thanks.

    Answer : [Re] Inquiry for the item from mgk****

    Hello ,

    we have checked and the swimsuit design is either one of the two shown. There is no option to select the brief pattern.

    Thank you.

  • Question : Inquiry for the item from rps****Jan 28, 2019

    hi

    How to select M or L? or is it either M or L at random?

    Answer : [Re] Inquiry for the item from rps****

    Hello ,

    we will be checking eith out management and get back to you shortly .

    Thank you .

Triumph Sensual Push Up Bras / Feminine / Sloogi Bras / Sports Bra / Wired / Push Up / Padded
Triumph Sensual Push Up Bras / Feminine / Sloogi Bras / Sports Bra / Wired / Push Up / Padded
Item Q&A
  • Question : Inquiry for the item from tiu****Feb 27, 2019

  • Question : Inquiry for the item from Ann****Nov 19, 2018

    Stretchy U-back panties Midi still available? Thanks. Will it restock again?

    Answer : [Re] Inquiry for the item from Ann****

    Good day to you. Hi ,our utmost sincere apology that currently we have ran out of stock on this product and don't have a specific date for restock item. Thank you.

  • Question : Inquiry for the item from eve****Oct 29, 2018

  • Question : Inquiry for the item from lin****Aug 02, 2018

    For maximizer cleavage on demand Wired push up Bra, are the straps detachable?

    Answer : [Re] Inquiry for the item from lin****

    Hello!

    Unfortunately it is not.

    Only those that states "with detachable straps" are detachable, which in this case is option S and T.

    Hope this helps.

    Thank you!

  • Question : Inquiry for the item from Sus****Jun 25, 2018

    Why are you still selling the bra which you said was out of stock?? My order was made on jun15. Such a long wait for my item and you just cancel it without asking?

    Answer : [Re] Inquiry for the item from Sus****

    Hello,

    The item you have puchased, is currently not available.

    Thank you.

+View all Notice, FAQ, Q&A >>
Triumph Everyday Basic Wired Non-Push Up Bra | Push Up Bra | T shirt Bra | Lacey | Multiple Colors |
Triumph Everyday Basic Wired Non-Push Up Bra | Push Up Bra | T shirt Bra | Lacey | Multiple Colors |
Item Q&A
  • Question : Inquiry for the item from 233****Feb 26, 2019

    order nos : 290425701 Just received item, please check ordered 2 pcs but received only 1 pc. Please advise, thank you jt.

    Answer : [Re] Inquiry for the item from 233****

    Hello,

    Could you kindly take a photo of the parcel you have received?

    Thank you!

    Question : [Re] Inquiry for the item from 233****

    send to email address crt.sg@istoreisend.com please confirm receipt, tku

    Answer : [Re] Inquiry for the item from 233****

    Hello ,

    we will be refunding you for that one bra that you did not received.

    Thank you.

  • Question : Inquiry for the item from jca****Feb 24, 2019

    Hi, may I check if the paddings are removable in your Triumph Simply Everyday Basic Wired Push Up Bra With Detachable Straps and Triumph Simply Fashion Wired Push Up?

    Answer : [Re] Inquiry for the item from jca****

    Hello ,

    for this listing that you are looking at it is non-removable paddings.

    Thank you.

  • Question : Inquiry for the item from ali****Jan 01, 2019

TRIUMPH FASHION WIRED NON PUSH UP | PUSH UP BRA WITH | WITHOUT DETACHABLE STRAPS
TRIUMPH FASHION WIRED NON PUSH UP | PUSH UP BRA WITH | WITHOUT DETACHABLE STRAPS
Item Q&A
  • Question : Inquiry for the item from joa****Feb 23, 2019

    Why can’t I apply the 50% off shop cooupon? It states for specific brand. I am buying triump

    Answer : [Re] Inquiry for the item from joa****

    Hello ,

    for the 50 % off shop coupon is only for non promotion products.

    Thank you.

Triumph Simply Uplift Glory Wired Padded Deep V Bra (AY Feather)
Triumph Simply Uplift Glory Wired Padded Deep V Bra (AY Feather)
Item Q&A
  • Question : Inquiry for the item from ell****Feb 22, 2019

    Hi, will you be restocking size C090 for this bra soon? Thank you

    Answer : [Re] Inquiry for the item from ell****

    Hello,

    We apologise as we do not have a specific date on a restock for this item. Kindly follow our web page for the updates on new stocks.

    Thank you!

  • Question : Inquiry for the item from ell****Feb 18, 2019

    Hi, for this bra model, are the hooks pure stainless steel, or, those type that is wrapped in plastic (that will become rusty in future) ?

    Answer : [Re] Inquiry for the item from ell****

    Hello ,

    for this bra model , the hooks are pure stainless steel .

    Thank you.

Sloggi Men ShirtStop Hipster-White/Black
Sloggi Men ShirtStop Hipster-White/Black
Item Q&A
  • Question : Inquiry for the item from c2c****Feb 21, 2019

  • Question : Inquiry for the item from jus****Feb 21, 2019

    The 50% coupon can only apply once?

    Answer : [Re] Inquiry for the item from jus****

    Hello ,

    for the 50 % coupon it can only be applied once !

    Thank you.

Triumph Maximizer Wired Push Up Bra / Triumph / Bra / Woman Wear  / Lingerie
Triumph Maximizer Wired Push Up Bra / Triumph / Bra / Woman Wear / Lingerie
Item Q&A
  • Question : Inquiry for the item from Sta****Feb 19, 2019

    Hi, how do I choose size?

    Answer : [Re] Inquiry for the item from Sta****

    Hello,

    Apologies for the confusion, this item has actually ran out of stock.Hence you were unable to choose the size. We have highlighted this to our management and they will do the necessary amendments.

    Thank you!

    Question : [Re] Inquiry for the item from Sta****

    Will there be restock?

    Answer : [Re] Inquiry for the item from Sta****

    Hello,

    We apologise as we do not have a specific date on a restock for this item. Kindly follow our web page for the updates on new stocks.

    Thank you!

Triumph Maximizer Magic Wire Non-Wired Push Up Bra / Triumph / Bra / Woman Wear
Triumph Maximizer Magic Wire Non-Wired Push Up Bra / Triumph / Bra / Woman Wear
Item Q&A
  • Question : Inquiry for the item from 234****Feb 19, 2019

    When will the nude color be back in stock? Thanks!

    Answer : [Re] Inquiry for the item from 234****

    Hello,

    We apologise as we do not have a specific date on a restock for this item. Kindly follow our web page for the updates on new stocks.

    Thank you!

  • Question : Inquiry for the item from whu****Aug 24, 2018

  • Question : Inquiry for the item from che****Feb 26, 2018

  • Question : Inquiry for the item from lim****Feb 10, 2018

  • Question : Inquiry for the item from gra****Nov 24, 2017

    Hi seller will Black Color size B80 be restocked?

    Answer : [Re] Inquiry for the item from gra****

    Thank you for contacting Triumph Official Store. Kindly be patience and we shall get back to you as soon as possible. We sincerely apologies for the delay and any inconveniences.

Triumph Maximizer Aqua Wired Push Up Bra / Underwear / Lingerie / Woman Wear / Inner Wear
Triumph Maximizer Aqua Wired Push Up Bra / Underwear / Lingerie / Woman Wear / Inner Wear
Item Q&A
  • Question : Inquiry for the item from hua****Feb 15, 2019

  • Question : Inquiry for the item from 260****Feb 08, 2019

    Hi, what is the available size? Do u have B70? Thanks

    Answer : [Re] Inquiry for the item from 260****

    Hello,

    Apologies for the missing sizes. We have corrected the listing with available sizes. And yes, size B70 is also available. Hope this helps

    Thank you!

    Question : [Re] Inquiry for the item from 260****

    Thanks for the reply. Do you have violet colour B70? Thank you.

    Answer : [Re] Inquiry for the item from 260****

    Hello ,

    currently there is no violet volour for B70 :(

    Thank you !

Triumph Fashion Wired Push Up Bra Purple 10026561 00ZI
Triumph Fashion Wired Push Up Bra Purple 10026561 00ZI
Item Q&A
  • Question : Inquiry for the item from tle****Jan 27, 2019

    Hi

    I wonder if this is the same product that I bought as attached. If so then I’ll just buy without trying out.

    Thanks!

    Answer : [Re] Inquiry for the item from tle****

    Hello ,

    Kindly send us your order number and an photo image of the product.

    Thank you.

    Question : [Re] Inquiry for the item from tle****

    No receipt, bought long ago. Please see the photo

    Answer : [Re] Inquiry for the item from tle****

    Hello ,

    we have to have the order number to check for your order. May we know where you bought it at?

    Thank you.

Triumph Non-Push Up Comfort Bras / Push Up / Lacey / Bra / Panties / Seamless / Full Cup / Essence
Triumph Non-Push Up Comfort Bras / Push Up / Lacey / Bra / Panties / Seamless / Full Cup / Essence
Item Q&A
  • Question : Inquiry for the item from yan****Jan 28, 2019

    How to select colour for C90 stripe bra?

    Any plain beige skin colour bra for C90?

    Thanks

    Answer : [Re] Inquiry for the item from yan****

    Hello ,

    we will be checking with our management and get back to you shortly .

    Thank you .

    Question : [Re] Inquiry for the item from yan****

    Also no push up preferably. Wired or no wire. Thanks

    Answer : [Re] Inquiry for the item from yan****

    Hello ,

    for this listing there is no plain beige skin colour bra for C90 . For the selection of colour , you can check with it one by one .

    Thank you.

    Question : [Re] Inquiry for the item from yan****

    Please direct me to the listing for this design in C90. Thanks

    Answer : [Re] Inquiry for the item from yan****

    Hello ,

    kindly select Striped Full Cup at Collection ,follow by WILD CHERRY for the colour and the size for C90.

    Thank you !

    Question : [Re] Inquiry for the item from yan****

    No i am asking for the listing to buy plain skin coloured bra no push up in C90. I don't want cherry colour.

    Thanks

    Answer : [Re] Inquiry for the item from yan****

    Hello ,

    you may try the brown for this listing which is quite near to skin colour , https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=577015312 .

    Thank you.

  • Question : Inquiry for the item from car****Nov 10, 2018

    Hi, Do you have the non push-up T-shirt bra in neutral beige size 85B?

    Answer : [Re] Inquiry for the item from car****

    Hello,

    kindly let us check and get back to you as soon as possible.

    Thank you.

  • Question : Inquiry for the item from yan****Jun 08, 2018

    Striped full cup - why no colour option? Any mocca for C90?

    Thanks

    Answer : [Re] Inquiry for the item from yan****

    Hi,

    We are sorry as for size C90 is not available for Mocca color. For size C90 only available in wild cherry, black, brown and red bean.

    Thank you!

  • Question : Inquiry for the item from san****May 20, 2018

    Hi
    I tried messaging you but did not get a reply. I receieved only 1 of the product. There is no refund to the other one. Will you be refunding me or sending me another?

    Answer : [Re] Inquiry for the item from san****

    Hello!

    Can i know which order's bra you did not receive?

    Thank you.

  • Question : My 3 Orders were cancelled due to Seller's Out of StockMay 08, 2018

    Made 3 orders on 27/4 but was cancelled on 2/5 by Seller saying all my items are out of stock.

    If OSS, they shouldn't be in the listing at all!

    My cart coupon of $12 just went to waste like that!

    Seller claim "With this, as an apology for the inconvenience caused, we will be sending you $10 off coupon for your next purchase on Qoo10 via Qoo10 push notification shortly" but I have yet to get any of them till now.

    Not sure need to spend how much in order to get the $10 off and on what kind of purchase.

    What is the status now?

    Answer : [Re] My 3 Orders were cancelled due to Seller's Out of Stock

    Hello!

    I will check for you on the status of the $10 off coupon from Qoo10 and get back to you.

    Thank you.

    Question : [Re] My 3 Orders were cancelled due to Seller's Out of Stock

    Where’s the update?

    Answer : [Re] My 3 Orders were cancelled due to Seller's Out of Stock

    Hello!

    As told by Qoo10, all the coupon already issued to affected customers. You may want to try refresh your Qoo10 Push Notifications.

    Thank you.

+View all Notice, FAQ, Q&A >>
Triumph Sensual Push Up Bras / Feminine / Wired / Push Up / Padded
Triumph Sensual Push Up Bras / Feminine / Wired / Push Up / Padded
Item Q&A
  • Question : Inquiry for the item from s3c****Jan 23, 2019

    Which designs in your store you have size D70?

    Answer : [Re] Inquiry for the item from s3c****

    Hello ,

    currently for this listing , there is no D70. Kindly check with the other listings for the size that you want.

    Thank you.

  • Question : Inquiry from zhe****Nov 19, 2018

    Hi, I can't apply the shop coupon for this.

    Answer : [Re] Inquiry from zhe****

    Hi, good day to you. Regards to the shop coupon right you have to call Qoo10 to check with them. We are only take care of the shipment and the orders so it is best that you call tyhem. Thank you.

  • Question : Inquiry related delivery from yin****Jul 23, 2018

    For order 267032745 and 267032746 where there is shortage of 1 item and another item is defective, you need to send replacement items ASAP as per your promise. Your courier already picked up defective item today. I sent many inquiry messages to you regarding your shipping schedule for replacement items but didn't get any reply.

    Answer : [Re] Inquiry related delivery from yin****

    Hi,
    Good day to you! We have received the return item and we have created the order. You will be receiving the items in approximately 3 to 5 working days. Thank you!

  • Question : Inquiry for the item from yin****Jul 22, 2018

    There is an issue with this bra itself. On closer inspection and detail checking of this bra, i found out it's dented on both bra cups. Seriously I can't accept this below standard quality one. I have purchased several triumph bras both online and retail. This is the first time i received a triumph bra with dented deformed shape cups.
    Pls see the attached photos. I had already complained this to customer service about this defect item. You need to resend my order with 2 items correctly in good brand new original condition without any defect. You can take back defective piece when you deliver my order.

    I believe You remember last time also you sent me a defective bra with twisted strap and torn broken lace. I am sick of dealing with these things. Even though prices are cheaper online, disappointment is unbearable already. I will stop making purchases from here in the future but you need to solve this problem properly as one and last time.

    Answer : [Re] Inquiry for the item from yin****

    Hi,
    Good day to you! We have received the return item and we have created the order. You will be receiving the items in approximately 3 to 5 working days. Thank you!

  • Question : Inquiry related delivery from yin****Jul 18, 2018

    For order 267032745, I bought 2 pieces but received only 1 piece. I Did Not receive fashion wired push up bra with detachable straps creise colour C75. Inside the box is 1 piece of fashion weird push up bra creise B80 only. How come it happened like this? I trusted you and clicked on confirm delivery button before opening the box.
    You need to send the shortage 1 piece to me ASAP.
    Attached is screenshot of what I got inside the box.
    I need your urgent reply on this.

    Answer : [Re] Inquiry related delivery from yin****

    Dear valued customer,

    First, we apologize on the late response.

    Secondly, after checking, you have actually purchase Fashion Wired Push Up Bra With Detachable Straps,Color:CERISE,Size:C75 (2607032745) & Fashion Wired Push Up Bra,Color:CERISE,Size:B80 (2607032746).

    We apologize that you actually did not receive order no. 2607032745 and we will now create an order to ship out to you as soon as possible.

    As the bra that you have receive, I believe thats the correct one as you actually selected Fashion Wired Push Up Bra,Color:CERISE,Size:B80 (2607032746).

    All our orders are auto generated into the system once buyer had made the payment.

    We truly apologize on the shortage of bra and we will now create one for you .

    Thank you and sorry for the inconvenience caused.

    Question : [Re] Inquiry related delivery from yin****

    Ok then but there is an issue with this bra itself. Did you guys even check items carefully before sending out? On closer inspection and detail checking of this bra, i found out it's dented on both bra cups. Seriously I can't accept this below standard quality one. I have purchased several triumph bras both online and retail. This is the first time i received a triumph bra with dented deformed shape cups.

    Pls see the attached photos. I had already complained this to customer service about this defect item. You need to resend my order with 2 items correctly in good brand new original condition without any defect. You can take back defective piece when you deliver my order.

    I believe you remember last time also you sent me a defective bra with twisted strap and torn broken lace. I am sick of dealing with these things. Even though prices are cheaper online, disappointment is unbearable already. Pls solve this problem properly. And I will never make a purchase from here next time.

    Answer : [Re] Inquiry related delivery from yin****

    Hi,
    Good day to you! We have received the return item and we have created the order. You will be receiving the items in approximately 3 to 5 working days. Thank you!

+View all Notice, FAQ, Q&A >>
Triumph / Big Cups - Up to size E/ Form Beauty Wired Non-Push Up Bra / Lacey
Triumph / Big Cups - Up to size E/ Form Beauty Wired Non-Push Up Bra / Lacey
Item Q&A
  • Question : Inquiry for the item from hwe****Jan 23, 2019

  • Question : Inquiry for the item from tan****Oct 11, 2018

  • Question : Inquiry related cancel and refund from jin****Apr 12, 2018

    Dear seller,
    Thank you for your reply, so you received my returned bra, you will creadit the money to my QO010 account or to my crafty card account? This is my first time refund, I do not know how is processing, sorry about that.

    Answer : [Re] Inquiry related cancel and refund from jin****

    HI,

    You have to click the options "Return/Refund" then the refund will be made through Qoo10 Platform.

    Thank you.

  • Question : Inquiry related cancel and refund from jin****Apr 09, 2018

    Hi dear seller,
    Would you check my return parscle? Did you receive them.
    Please kindly let me know. Thank you.
    Jinhus

    Answer : [Re] Inquiry related cancel and refund from jin****

    Hi ,

    yes, we do receive your return triumph bra.

    Thank you.

  • Question : Inquiry for the item from Jan****Apr 07, 2018

    Would u be stocking up in C80 ?

    Answer : [Re] Inquiry for the item from Jan****

    Hi, I'm sorry that we are not sure when is the next restock for this item. Thank you.

+View all Notice, FAQ, Q&A >>
Triumph Fashion Wired / V Wired / Push Up / Non Push Up Bra
Triumph Fashion Wired / V Wired / Push Up / Non Push Up Bra
Item Q&A
  • Question : Inquiry for the item from 237****Jan 21, 2019

    the wired push-up bra is 3/4? design?
    thanks

    Answer : [Re] Inquiry for the item from 237****

    Hello ,

    may i know what are you looking at?

    Thank you.

    Question : [Re] Inquiry for the item from 237****

    Hi this
    It 3/4?

    Answer : [Re] Inquiry for the item from 237****

    Hello ,

    may i know what are you asking for ? We will Kindly asist you with that.

    Thank you.

  • Question : Inquiry for the item from sim****Dec 30, 2018

    No more restock for crystal lemon or dreamy blue fashion wired push up bra?

    Answer : [Re] Inquiry for the item from sim****

    Hello ,

    there is still stocks for crystal lemon fashion wired push up bra but currently dreamy blue fashion wired push up bra is out of stocks.

    Thank you.

  • Question : Inquiry for the item from 236****Dec 12, 2018

    Hi seller,
    Can a size 80A wears a size 75B?

    Answer : [Re] Inquiry for the item from 236****

    Hello ,

    may i have your order number .

    Thank you

    Question : [Re] Inquiry for the item from 236****

    Hi seller,
    This time I have not ordered yet because don't have size 80A. So I was wondering whether size 75B wil fit also. I am a repeat customer. Thank you

    Answer : [Re] Inquiry for the item from 236****

    Hello,

    I am afraid that it will be too big. Would suggest to buy other product with the same size.

    Thank you and Have A Nice Day.

Triumph Sports Collection Triaction (Top/Free Motion/Magic Motion/ Control/Hybrid)
Triumph Sports Collection Triaction (Top/Free Motion/Magic Motion/ Control/Hybrid)
Item Q&A
  • Question : Inquiry for the item from tle****Jan 18, 2019

    Why there’s no corresponding picture to the items? How do I know?

    No product descriptions too, how do I know which one will meet my expectations?

    Answer : [Re] Inquiry for the item from tle****

    Hello,

    we will check with our management and get back to you shortly.

    Thank you.

  • Question : Inquiry for the item from nic****Jul 07, 2018

    Hi Seller,
    As for the sports collection bra has a few design, is it possible to get the picture of it’s before add to the shopping cart?
    Thanks

    Answer : [Re] Inquiry for the item from nic****

    Hello,

    May I know what design you are looking at?

    Thank you .

    Question : [Re] Inquiry for the item from nic****

    Hi,
    The triaction hybrid lite, this design ok for cardio exercise?
    Thanks

    Answer : [Re] Inquiry for the item from nic****

    Hello,

    It is like a sport bra , yes it is fine with cardio exercise.

    Thank you.

  • Question : Details of the sports bras modelsJul 07, 2018

Triumph Maximizer Aqua Wired Push Up Bra (Violet)
Triumph Maximizer Aqua Wired Push Up Bra (Violet)
Item Q&A
  • Question : Inquiry for the item from 260****Jan 05, 2019

    Hi, do you have B70 size? Thank you

    Answer : [Re] Inquiry for the item from 260****

    Hello,

    Yes, please select your desired cup size under item type.

    Thank you!

Triumph / sloggi / Lacey / Sports / Bra / Women Wear / Detachable Straps /
Triumph / sloggi / Lacey / Sports / Bra / Women Wear / Detachable Straps /
Item Q&A
  • Question : Inquiry for the item from mic****Jan 01, 2019

    I can't tell from your listing but which is non push up, wired, half cup bra?

    Answer : [Re] Inquiry for the item from mic****

    Hellop ,

    they are all non push up bra.

    Thank you.

  • Question : Non-ReceiptDec 12, 2017

    Hi, placed order on 19-Nov, however till now have not receive my items yet.
    Please kindly assist. Thank you.

    Answer : [Re] Non-Receipt

    Hi, placed order on 19-Nov, however till now have not receive my items yet.
    Please kindly assist. Thank you.

  • Question : Inquiry related delivery from eli****Dec 08, 2017

    Hi!
    Kindly check order number 238641388. Order status was first requested then changed to delivered but I did not receive any item at all.
    Usually status will change from Requested > On Delivery > Delivered. But this order jumped from Requested > Delivered.
    Kindly check where are the items I’ve ordered. Thank you.

    Answer : [Re] Inquiry related delivery from eli****

    Please advise status. There’s no tracking number in the status too. I did not receive any order but status has been changed to Delivered.

  • Question : Inquiry related cancel and refund from the****Nov 23, 2017

    Please advise asap why my order was been cancelled when the shipping option changed that the order is scheduled for delivery. I been waiting it for so many days and yet no reply in the message.

    Answer : [Re] Inquiry related cancel and refund from the****

    Hi , Based on our records the order was cancelled , this auto cancelled by Q10 due ,we are terribly sorry as it happened, however, we are unable to revive and process a cancel order. We truly apologize again. Once again , sorry for the inconvenience caused

    Question : [Re] Inquiry related cancel and refund from the****

    Q10 cancelled the order automatically? For what Q10 go and cancel? Are you sure about it as it is real, I will go ask Q10 about it then.

    Answer : [Re] Inquiry related cancel and refund from the****

    Thank you for contacting Triumph Official Store. Kindly be patience and we shall get back to you as soon as possible. We sincerely apologies for the delay and any inconveniences.

    Question : [Re] Inquiry related cancel and refund from the****

    Hello I waited very long already

  • Question : Inquiry related delivery from jen****Nov 23, 2017

+View all Notice, FAQ, Q&A >>
Triumph Fashion Wired Padded Bra / Triumph / Bra / Woman Wear
Triumph Fashion Wired Padded Bra / Triumph / Bra / Woman Wear
Item Q&A
  • Question : Inquiry related delivery from she****Oct 30, 2018

    Please ship item soon. Thanks

    Answer : [Re] Inquiry related delivery from she****

    Hi, good day to you. Kindly take note that your shipment has been processed and ready to be shipped out. We will expedite the delivery. Thank you.

    Question : [Re] Inquiry related delivery from she****

    HI, I only received one item. Please send me my missing item soon. Thanks

    Answer : [Re] Inquiry related delivery from she****

    Please see attached.

    Question : [Re] Inquiry related delivery from she****

    KIndly take note that we don't have stock for the above mentioned item which is ( Triumph Fashion Wired Padded Bra 1007274900YJ C80) That is the reason you didn't receive it.You will be refunded for this item. Thank you.

    Answer : [Re] Inquiry related delivery from she****

    Hi, I am able to purchase the item but no stock? I don’t think this should be the way. There is a stock count when purchasing the item which indicate that there is stock.

    And you stated that the reason why I didn’t recived the item was because no stock. Then you should inform me and not just sent one item. I’m really disappointed with your service.

    Question : [Re] Inquiry related delivery from she****

    Hello,

    Understand that you have purchase 2 qty of the same items. Due to technical issue, the count of the stock was inaccurate at the moment. Therefore , we are only able to fulfill 1 piece to you.

    We wouldn't want to delay anymore of your order hence, we ship out 1 piece to you immediatly.

    Thank you.

  • Question : Inquiry related delivery from yan****Oct 30, 2018

    Hi, when will products be shipped out? Thanks

    Answer : [Re] Inquiry related delivery from yan****

    Hi ,our utmost sincere apology that currently we have ran out of stock on this product which is (Color::Jewel,SIze::C85) and don't have a specific date for restock item. As such do you want us to send the other order first or you want to cancel your order and request for a refund. Please do reply at the soonest. Thank you.

    Question : [Re] Inquiry related delivery from yan****

    Thank you, pls send the other order first, I will wait for your next batch C85 Jewel then. Thanks.

    Answer : [Re] Inquiry related delivery from yan****

    Message noted and will do as per your request. Thank you.

    Question : [Re] Inquiry related delivery from yan****

    Hi, I said I will wait. Why was the order cancelled and refunded?

    Answer : [Re] Inquiry related delivery from yan****

    Hi, your one order is fullfilled but the other order I still have to cancel as it will reflect in our order as we are sending out so the other one which is out of stock will be refunded to you. Thank you.