Q&A board

Q & A Lists
Item Question & Answer
Special deal! Padded/Push Up/ Wired/Jacquared Bras.
Special deal! Padded/Push Up/ Wired/Jacquared Bras.
Item Q&A
  • Question : Inquiry for the item from ivy****Sep 22, 2019

  • Question : Inquiry for the item from cwo****Aug 26, 2019

  • Question : Inquiry for the item from xin****Jul 01, 2019

  • Question : Inquiry for the item from she****Jun 27, 2019

sloggi Dream Big | Pet Me Wired Push-up Bra 10178363 | 10183557
sloggi Dream Big | Pet Me Wired Push-up Bra 10178363 | 10183557
Item Q&A
  • Question : Inquiry for the item from hui****Aug 29, 2019

    Hi,

    Any stock for 80B for dream ?

    Answer : [Re] Inquiry for the item from hui****

    Hello,

    We are sorry that currently we do not have stocks for size B80. Kindly follow our web page for the updates on new stocks.

    Thank you!

Sloggi Special Promotion Sale! 1+1 Panty Deal [Bundle of 2 pcs for only $16]
Sloggi Special Promotion Sale! 1+1 Panty Deal [Bundle of 2 pcs for only $16]
Item Q&A
  • Question : Inquiry for the item from 244****Jul 13, 2019

    I requested an exchange since I received white when I specifically ordered black. What's the status now?

    Answer : [Re] Inquiry for the item from 244****

    Hello there,

    We apologise for that! Could you kindly take a photo of the items please? So we can check for you

    thank you

    Question : [Re] Inquiry for the item from 244****

    White colour received

    Answer : [Re] Inquiry for the item from 244****

    Hello there,

    We apologise for this to have happened. Kindly request for return and we will send out the correct item to you.

    Question : [Re] Inquiry for the item from 244****

    There is no option to request return

    Answer : [Re] Inquiry for the item from 244****

    Hello there,

    Could you kindly take a screenshot of your order page, so we can check and guide you from there.

    Thank you

    Question : [Re] Inquiry for the item from 244****

    Screenshot taken

    Answer : [Re] Inquiry for the item from 244****

    Hello there,

    Thank you for the screenshot. Could you click on the three dots located at the right hand side of your order?

    Question : [Re] Inquiry for the item from 244****

    No return option

    Answer : [Re] Inquiry for the item from 244****

    Hello there,

    You may visit this link: https://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx?viewno=13406 . It has instructions on how you can return the items.

    Thank you

    Question : [Re] Inquiry for the item from 244****

    I checked with the Qoo10 staff. They said return through the system is not possible since it's been too long since delivery.

    Answer : [Re] Inquiry for the item from 244****

    Hello there,

    No worries,our management will be sending ninjavan to collect the wrongly delivered item from you. They will be there tomorrow 24th July 2019, from 9am to 12pm to get the item. Once the item is send back to us, we will deliver the correct one to you.

    Thank you!

sloggi Active | Sporty Wired | Non-Wired Padded | Push Up Bra [While Stock Last]
sloggi Active | Sporty Wired | Non-Wired Padded | Push Up Bra [While Stock Last]
Item Q&A
  • Question : Inquiry for the item from lir****Jul 13, 2019

    Hi may I know
    1. Which designs are non-crossback?
    2. Suitable for swimming?
    3. True to regular bra size?
    Thanks!

    Answer : [Re] Inquiry for the item from lir****

    Hello there,

    1. Which designs are non-crossback?
    Every design except , sloggi Sporty Non-Wired Padded Sports Bra 10076983.

    2. Suitable for swimming?
    All the bras here are meant for excerise hence, we would not recommend wearing them for swimming.

    3. True to regular bra size?
    All of our bras are the same as the offline stores. Kindly refer to our chart measurement for better fit.

    Hope this helps,thank you!

  • Question : Inquiry for the item from ang****Mar 15, 2019

    Hi there, may I know if the sloggi motion padded bra is wired or non wired?

    Answer : [Re] Inquiry for the item from ang****

    Hello,

    The sloggi motion padded bra is a non wired bra. Hope this helps.

    Thank you!

  • Question : Inquiry for the item from jcr****Feb 10, 2019

    sloggi Chateau Padded Bra 10182894 (Pink/ Black)
    is there a zip infront...?

    Answer : [Re] Inquiry for the item from jcr****

    Hello,

    Yes, there is a zipper in front for this bra design.Hope this helps

    Thank you!

    Question : [Re] Inquiry for the item from jcr****

    Hi is the padding fixed or removable?

    Answer : [Re] Inquiry for the item from jcr****

    Hello,

    For this bra, padding is thin and fixed, non-removable as well.

    Thank you!

    Question : [Re] Inquiry for the item from jcr****

    ok. the zipper in front is for easy wearing right?

    Answer : [Re] Inquiry for the item from jcr****

    Hello,

    The zipper infront is actually for extra support for the bust.Hope this helps.

    Thank you!

    Question : [Re] Inquiry for the item from jcr****

    do u hav more pictures to show the inside?

    Answer : [Re] Inquiry for the item from jcr****

    Hello,

    Apologies as we only have the pictures shown on the listing.

    Thank you!

    Question : [Re] Inquiry for the item from jcr****

    thanks... what about which model the padding is fixed? Sometimes when i wash the bra... the padding if moveable will be in a mess out of alignment after washing....

    Answer : [Re] Inquiry for the item from jcr****

    Hello,

    most of our product has the inner padding fixed. If it is removable, we would suggest removing it from the bra before washing, to prevent the paddings from getting torn in the washing machine.

    Thank you!

  • Question : Inquiry for the item from ell****Feb 18, 2019

    Hi, size C090 can wear size EEL sports bra?
    Thank you

    Answer : [Re] Inquiry for the item from ell****

    Hello ,

    for size C90 it is recommended to get Size EL.

    Thank you.

  • Question : Inquiry for the item from lee****Feb 15, 2019

    Is sloggy motion top 10186687 non wired? Padded? Size 85C recommend what size?

    Answer : [Re] Inquiry for the item from lee****

    Hello ,

    for size 85C is adviced to get Size El. As for the sloggy motion top 10186687 it is non wired and padded.

    Thank you.

+View all Notice, FAQ, Q&A >>
Qoo10 SuperSale - Triumph Stretty 3-Piece Multipack Mini Panties
Qoo10 SuperSale - Triumph Stretty 3-Piece Multipack Mini Panties
Item Q&A
Triumph Simply Everyday Basic Push Up Bra (Crown Blue) 101886624098
Triumph Simply Everyday Basic Push Up Bra (Crown Blue) 101886624098
Item Q&A
  • Question : Inquiry for the item from mis****Jul 07, 2019

    May i ask which is the memory foam ones?

    Answer : [Re] Inquiry for the item from mis****

    Hello there,

    Based on our understanding, our bras do not have memory foam ones. We apologise for the inconvenience caused.

    Thank you

$39.90 bras VIII
$39.90 bras VIII
Item Q&A
  • Question : Inquiry for the item from ell****Jul 02, 2019

    Hi, what does 1019540200WJ Mauve look like front and back how many hooks? Can't find pictures for this model?
    Thank you

    Answer : [Re] Inquiry for the item from ell****

    Hello,

    Thank you for highlighting this to us. we have raised this to our management and they have insert the picture for model: 1019540200WJ Mauve . We apologise for any inconvenience caused.

    Thank you

Triumph Enchanting Sale Up to 86% Discount
Triumph Enchanting Sale Up to 86% Discount
Item Q&A
  • Question : Inquiry for the item from joy****Jun 18, 2019

    Hi will there be any restock for those sold out items?

    Answer : [Re] Inquiry for the item from joy****

    Hello,

    We apologies as we do not have a specific date on a restock for this item. Kindly follow our web page for the updates on new stocks.

    Thank you!

TRIUMPH FASHION WIRED NON PUSH UP | PUSH UP BRA WITH | WITHOUT DETACHABLE STRAPS
TRIUMPH FASHION WIRED NON PUSH UP | PUSH UP BRA WITH | WITHOUT DETACHABLE STRAPS
Item Q&A
  • Question : Inquiry for the item from 261****Jun 15, 2019

    Triump Bra Size 34=Size A075?

    Answer : [Re] Inquiry for the item from 261****

    Hello,

    Kindly provide us your cup size so we can check which size is available and suitable for you.

    thank you

    Question : [Re] Inquiry for the item from 261****

    Size 34C

    Answer : [Re] Inquiry for the item from 261****

    Hello,

    For size 34C, below are the available bras
    -Triumph fashion wired non push up bra in rose brown/pink/purple.

    -Triumph wired push up bra with detachable straps in pink/purple

    -Triumph Wired non push up bra in neutral beige.

    Thank you

  • Question : Inquiry for the item from joa****Feb 23, 2019

    Why can’t I apply the 50% off shop cooupon? It states for specific brand. I am buying triump

    Answer : [Re] Inquiry for the item from joa****

    Hello ,

    for the 50 % off shop coupon is only for non promotion products.

    Thank you.

Triumph Fashion Wired / V Wired / Push Up / Non Push Up Bra
Triumph Fashion Wired / V Wired / Push Up / Non Push Up Bra
Item Q&A
  • Question : Inquiry for the item from 261****Jun 15, 2019

    Wish to buy size 34 ,qty 3 sets in pink, red, black & how to get discounts, vouchers etc

    Answer : [Re] Inquiry for the item from 261****

    Hello,

    Kindly scroll down the listing and you will see a $6 off cart discount. You may click on the downward arrow to get the discount and apply it to you cart upon checking out.

    Thank you!

    Question : [Re] Inquiry for the item from 261****

    Size 34C

    Answer : [Re] Inquiry for the item from 261****

    Hello,

    Size 34C is the same as C075, kindly look through the listing for C75. If you are unable to select the item, it means that it is out of stock.

    Thank you!

  • Question : Inquiry for the item from 237****Jan 21, 2019

    the wired push-up bra is 3/4? design?
    thanks

    Answer : [Re] Inquiry for the item from 237****

    Hello ,

    may i know what are you looking at?

    Thank you.

    Question : [Re] Inquiry for the item from 237****

    Hi this
    It 3/4?

    Answer : [Re] Inquiry for the item from 237****

    Hello ,

    may i know what are you asking for ? We will Kindly asist you with that.

    Thank you.

  • Question : Inquiry for the item from sim****Dec 30, 2018

    No more restock for crystal lemon or dreamy blue fashion wired push up bra?

    Answer : [Re] Inquiry for the item from sim****

    Hello ,

    there is still stocks for crystal lemon fashion wired push up bra but currently dreamy blue fashion wired push up bra is out of stocks.

    Thank you.

  • Question : Inquiry for the item from 236****Dec 12, 2018

    Hi seller,
    Can a size 80A wears a size 75B?

    Answer : [Re] Inquiry for the item from 236****

    Hello ,

    may i have your order number .

    Thank you

    Question : [Re] Inquiry for the item from 236****

    Hi seller,
    This time I have not ordered yet because don't have size 80A. So I was wondering whether size 75B wil fit also. I am a repeat customer. Thank you

    Answer : [Re] Inquiry for the item from 236****

    Hello,

    I am afraid that it will be too big. Would suggest to buy other product with the same size.

    Thank you and Have A Nice Day.

Triumph Maximizer Aqua Floral Push Up Bra / Magic Spacer Deep V / Lacey / Non Wired /
Triumph Maximizer Aqua Floral Push Up Bra / Magic Spacer Deep V / Lacey / Non Wired /
Item Q&A
  • Question : Inquiry for the item from jan****May 06, 2019

    Hi seller, when will you restock size 75B for your stock in this listing? Plus a promotion?

    Answer : [Re] Inquiry for the item from jan****

    Hello,

    We apologise as we do not have a specific date on a restock for this item. Kindly follow our web page for the updates on new stocks.

    Thank you!

  • Question : Inquiry related cancel and refund from Tan****Apr 21, 2018

    Kindly cancel my order no 254245852 & refund. Sorry for the inconvenience caused. Thanks

    Answer : [Re] Inquiry related cancel and refund from Tan****

    Order the wrong size. Thanks

    Question : [Re] Inquiry related cancel and refund from Tan****

    Hi, any update. Thanks

    Answer : [Re] Inquiry related cancel and refund from Tan****

    Hello!

    Sorry for the late reply. The shipment have already out for delivery. Once the item reach you, kindly let me know so i can arrange a courier to pick it up from you and do a refund.

    Thank you.

    Question : [Re] Inquiry related cancel and refund from Tan****

    Ok. Thanks

    Answer : [Re] Inquiry related cancel and refund from Tan****

    Thank you!

    Question : [Re] Inquiry related cancel and refund from Tan****

    Hi, item received. Please arrange to collect before 1100hrs or after 2000hrs on weekdays. Thanks

    Answer : [Re] Inquiry related cancel and refund from Tan****

    Hello!

    I have already arrange courier to pick up tomorrow before 11am .

    Thank you.

    Question : [Re] Inquiry related cancel and refund from Tan****

    Hi, May I know it take how long to refund. Thanks

    Answer : [Re] Inquiry related cancel and refund from Tan****

    Hello!

    I have already raised the refund to Qoo10.

    They will process the refund to you within 3 to 5 working days.

    Thank you.

  • Question : Inquiry for the item from wei****Apr 26, 2018

    Hi, I received your SMS to inform me about the stock unavailability for order no. 254255217 and 254255218. I'm disappointed and unhappy about the decision that you have informed about the cancellation of this order. My order is purchased for gift purposes. I have even informed the receiver about the present that I will give her. It is really time effort to monitor the time sales offer for online purchase. In fact, I've spent my time to wait for this discount during the weekend. Firstly, you did not update your system regularly to let customer to attend real time stock purchase. Secondly, please allow customers to choose for other options of stock which is available at equivalent value of the items. I wish to receive your reply soon. You may contact via my mobile.

    Answer : [Re] Inquiry for the item from wei****

    Hello,

    Due to the time sale offer, this item was sold out fast.

    The system will only capture how many items was puchased by which customer then, it inform us on the out of stock item, hence we are able to inform you on this.

    Thank you and sorry for the inconvienent caused.

    Question : [Re] Inquiry for the item from wei****

    Hi, thank you for your reply. Can I change to other design in this list? Pls help to check if you have available stock for size B75 (e) 10164675 Beige and size B75 for (i) 10166715 Bluish Grey. Thanks.

    Answer : [Re] Inquiry for the item from wei****

    Hello!

    We do not have any availablity for B75. We only have B70 and B85.

    Thank you.

    Question : [Re] Inquiry for the item from wei****

    Hi, thank you for your reply. Can I change to other design in this list? Pls help to check if you have available stock for size B75 (e) 10164675 Beige and size B75 for (i) 10166715 Bluish Grey. Thanks.

    Answer : [Re] Inquiry for the item from wei****

    Sorry, send wrongly.

    Question : [Re] Inquiry for the item from wei****

    Noted.

    Thank you

  • Question : Maximiser Aqua Floral Push Up Bra size 80C available?Apr 13, 2018

    Hi Seller,

    Currently I have one b) Maximiser Aqua Floral Push Up Bra size 80B bought at retail shop...the support for the bra is very good but i find it a bit tight....do you have 80C available for the pink colour ?

    Answer : [Re] Maximiser Aqua Floral Push Up Bra size 80C available?

    Hello!

    We dont have C80 for it.

    Thank you!

    Question : [Re] Maximiser Aqua Floral Push Up Bra size 80C available?

    thank you for your reply. had purchase another aqua design under cart no. 118160626.

    Answer : [Re] Maximiser Aqua Floral Push Up Bra size 80C available?

    hi again, recd the order already....m thinking do you still have b) Maximiser Aqua Floral Push Up Bra size 80B? I bought at retail blue colour and will like to get same design again but different color either the purple or pink will be ok. can help to check do you still have the preferably pink size 80B? ...still find this design very good and best fitting.

    Question : [Re] Maximiser Aqua Floral Push Up Bra size 80C available?

    Hi, kindly adv whether you have other colour besides the blue for b) Maximiser Aqua Floral Push Up Bra size 80B.

    Answer : [Re] Maximiser Aqua Floral Push Up Bra size 80C available?

    Hello!

    We only left with b) Maximiser Aqua Floral Push Up Bra size 80B in Blue.

    Thank you.

    Question : [Re] Maximiser Aqua Floral Push Up Bra size 80C available?

    thank you for your reply....will wait for more designs then since currently I already have the blue colour . ..not only that, also own few blue colours of other aqua designs too.

    Answer : [Re] Maximiser Aqua Floral Push Up Bra size 80C available?

    I saw feedback other buyer also buy this design but run out of stock and you replace another design.
    Is the design label no. 10164676? I will like to buy this design label no., can check whether you have this stock of size 80B, any colour will do.

    Question : [Re] Maximiser Aqua Floral Push Up Bra size 80C available?

    Hello!

    We got no tracking of label number.

    Is it okay if you screen shot the feedback to me:?

    Thank you.

    Answer : [Re] Maximiser Aqua Floral Push Up Bra size 80C available?

    not able to send photo here....I send you another new message to send you the photo
    btw, it is my first purchase in Qoo10 for Triumph bra, bought on 31 Jan, under order no. 245728176 item
    e) Maximiser Super Push Up Floral Bra (Red) size B80
    1st purchase so good, that's why get me addicted continue to buy so many Triumph bras on Qoo10 now :)

    Question : [Re] Maximiser Aqua Floral Push Up Bra size 80C available?

    Noted

    Answer : [Re] Maximiser Aqua Floral Push Up Bra size 80C available?

    You managed to find the item? any stock left size B80, any colour will do.

    Question : [Re] Maximiser Aqua Floral Push Up Bra size 80C available?

    Hello!

    We do not have any B80 for now..

    Thank you.

  • Question : Inquiry from Tan****Apr 21, 2018

+View all Notice, FAQ, Q&A >>
TRIUMPH FASHION WIRED PUSH UP | NON PUSH UP | PADDED |  BRA [While Stock Last]
TRIUMPH FASHION WIRED PUSH UP | NON PUSH UP | PADDED | BRA [While Stock Last]
Item Q&A
  • Question : Inquiry for the item from j-e****May 01, 2019

  • Question : Inquiry for the item from 212****Apr 29, 2019

    Hi seller,

    Cannot locate 75B.. may i know which one have?

    Answer : [Re] Inquiry for the item from 212****

    Hello,

    We only have one listing with size 75B.

    Collection : TRIUMPH FASHION WIRED PADDED BRA
    Color : SUMMER BLUE 100265621993
    Size : B075

    Thank you!

  • Question : Inquiry for the item from aci****Apr 17, 2019

  • Question : Inquiry for the item from jan****Mar 18, 2019

    Not much sizes left?? 75B??

    Answer : [Re] Inquiry for the item from jan****

    Hello,

    For size 75B, we oonly have the following collections left.
    - TRIUMPH FASHION WIRED PUSH UP BRA
    Color : DREAMY BLUE 1002656300DB (left 2 qty)
    -TRIUMPH FASHION WIRED PADDED BRA
    Color : SUMMER BLUE 100265621993 (left 8 qty)
    -TRIUMPH FASHION WIRED NON-PUSH UP BRA
    Color : CERISE-NON-PUSH UP BRA (left 14 qty).

    you can click on view all under item type to find the bras and qty.
    Hope this helps.

    Thank you!

  • Question : Inquiry for the item from spa****Feb 25, 2019

+View all Notice, FAQ, Q&A >>
Triaction Sporty / Feminine / Bra / Sport / Padded / Sports Wear
Triaction Sporty / Feminine / Bra / Sport / Padded / Sports Wear
Item Q&A
  • Question : Inquiry for the item from ell****Apr 18, 2019

    Hi, usually wear 90C or 85C, but your sports bra here largest is 85B ...is the 85B cutting big? Wonder if can wear...
    Thank you

    Answer : [Re] Inquiry for the item from ell****

    Hello,

    85B will be tight for fitting, we would not recommend for your cup size as it would be uncomfotable.

    thank you

Triumph Signature Push Up / Feminine / Sloogi Bras / Sports Bra / Wired / Push Up / Padded
Triumph Signature Push Up / Feminine / Sloogi Bras / Sports Bra / Wired / Push Up / Padded
Item Q&A
  • Question : Inquiry for the item from ser****Apr 16, 2019

    Hi is the item 1 maximizer 1 piece in stock.

    Answer : [Re] Inquiry for the item from ser****

    Hello,

    To check if there is stock for the Maximizer series, kindly select it under collection. If the series you wanted haas been striked off it means it has ran out of stock. Hope this helps.


    Thank you!

Triumph Fashion Wired Push Up Bra 10026561
Triumph Fashion Wired Push Up Bra 10026561
Item Q&A
Triumph Maximizer Wired Push Up Bra With Detachable Straps /Sensual Push Up Bras / Bra / Woman Wear
Triumph Maximizer Wired Push Up Bra With Detachable Straps /Sensual Push Up Bras / Bra / Woman Wear
Item Q&A
  • Question : Inquiry for the item from pet****Feb 28, 2019

    Hi, I wish to purchase 2 pcs of the Maximizer Wired Push Up Smooth Cup Bra (model 10001466 tender beige) but the drop-down list does not give buyer a choice to select the model. Please advise how I should go about it.

    Answer : [Re] Inquiry for the item from pet****

    Hello,

    Thank you for bringing up this issue to us, kindly let us check with managment and update you on this.

    Thank you for your patience!

  • Question : Inquiry from zhe****Nov 19, 2018

    Hi, I can't apply the shop coupon for this.

    Answer : [Re] Inquiry from zhe****


    2018-11-21 15:33:33

    Hi, good day to you. Regards to the shop coupon right you have to call Qoo10 to check with them. We are only take care of the shipment and the orders so it is best that you call tyhem. Thank you.

  • Question : Inquiry for the item from che****Oct 26, 2018

    I m interested to get. But cant view images. Is it maximiser? Half cup or 3/4 cup? Smooth surface or ? I m looking at 75C. Thanks.

    Answer : [Re] Inquiry for the item from che****

    For 75C , we have the following :

    Wine - With a little design
    Red - With a little design
    Mars Red - With a little design
    Black - With a little design
    Neutral Beige - With a little design

    All are maximizer bra.

    Thank you.

  • Question : Inquiry for the item from nic****Oct 16, 2018

    How to order when there is 2 black image? Selecting B70, i saw black, but in the listing pictures, there is 2 black design! Amd some of them no pictures? How to place order by doing so?? This is ridiculous! Is this how triumph works on their online store?

    Answer : [Re] Inquiry for the item from nic****

    Hi, good morning to you. Message noted and will check with the my manager and will revert back to you shortly on this. Please do allow me some time to check. Thank you.

  • Question : Inquiry for the item from lyn****Sep 23, 2018

    I would like to order e)Maximizer Cleavage On Demand Wired Push Up Bra
    Black (10164940M014). Pls advise how to order.

    Answer : [Re] Inquiry for the item from lyn****

    Hi good noon to you. Kindly go into the listing and you will see the sizes and then you click onto the size and then go to the options and click the drop out there you will see the clours and then you select that. Thank you.

    Question : [Re] Inquiry for the item from lyn****

    The image shows as attached. Unable to see the design.

    Answer : [Re] Inquiry for the item from lyn****

    Hi, Kindly hold on let us check on our end here and will revert back to you. Thank you.

+View all Notice, FAQ, Q&A >>
Triumph Sensual Push Up Bras / Feminine / Sloogi Bras / Sports Bra / Wired / Push Up / Padded
Triumph Sensual Push Up Bras / Feminine / Sloogi Bras / Sports Bra / Wired / Push Up / Padded
Item Q&A
  • Question : Inquiry for the item from tiu****Feb 27, 2019

  • Question : Inquiry for the item from Ann****Nov 19, 2018

    Stretchy U-back panties Midi still available? Thanks. Will it restock again?

    Answer : [Re] Inquiry for the item from Ann****

    Good day to you. Hi ,our utmost sincere apology that currently we have ran out of stock on this product and don't have a specific date for restock item. Thank you.

  • Question : Inquiry for the item from eve****Oct 29, 2018

  • Question : Inquiry for the item from lin****Aug 02, 2018

    For maximizer cleavage on demand Wired push up Bra, are the straps detachable?

    Answer : [Re] Inquiry for the item from lin****

    Hello!

    Unfortunately it is not.

    Only those that states "with detachable straps" are detachable, which in this case is option S and T.

    Hope this helps.

    Thank you!

  • Question : Inquiry for the item from Sus****Jun 25, 2018

    Why are you still selling the bra which you said was out of stock?? My order was made on jun15. Such a long wait for my item and you just cancel it without asking?

    Answer : [Re] Inquiry for the item from Sus****

    Hello,

    The item you have puchased, is currently not available.

    Thank you.

+View all Notice, FAQ, Q&A >>
Triumph Everyday Basic Wired Non-Push Up Bra | Push Up Bra | T shirt Bra | Lacey | Multiple Colors |
Triumph Everyday Basic Wired Non-Push Up Bra | Push Up Bra | T shirt Bra | Lacey | Multiple Colors |
Item Q&A
  • Question : Inquiry for the item from 233****Feb 26, 2019

    order nos : 290425701 Just received item, please check ordered 2 pcs but received only 1 pc. Please advise, thank you jt.

    Answer : [Re] Inquiry for the item from 233****

    Hello,

    Could you kindly take a photo of the parcel you have received?

    Thank you!

    Question : [Re] Inquiry for the item from 233****

    send to email address crt.sg@istoreisend.com please confirm receipt, tku

    Answer : [Re] Inquiry for the item from 233****

    Hello ,

    we will be refunding you for that one bra that you did not received.

    Thank you.

  • Question : Inquiry for the item from jca****Feb 24, 2019

    Hi, may I check if the paddings are removable in your Triumph Simply Everyday Basic Wired Push Up Bra With Detachable Straps and Triumph Simply Fashion Wired Push Up?

    Answer : [Re] Inquiry for the item from jca****

    Hello ,

    for this listing that you are looking at it is non-removable paddings.

    Thank you.

  • Question : Inquiry for the item from ali****Jan 01, 2019

Triumph Simply Uplift Glory Wired Padded Deep V Bra (AY Feather)
Triumph Simply Uplift Glory Wired Padded Deep V Bra (AY Feather)
Item Q&A
  • Question : Inquiry for the item from ell****Feb 22, 2019

    Hi, will you be restocking size C090 for this bra soon? Thank you

    Answer : [Re] Inquiry for the item from ell****

    Hello,

    We apologise as we do not have a specific date on a restock for this item. Kindly follow our web page for the updates on new stocks.

    Thank you!

  • Question : Inquiry for the item from ell****Feb 18, 2019

    Hi, for this bra model, are the hooks pure stainless steel, or, those type that is wrapped in plastic (that will become rusty in future) ?

    Answer : [Re] Inquiry for the item from ell****

    Hello ,

    for this bra model , the hooks are pure stainless steel .

    Thank you.

Triumph Maximizer Wired Push Up Bra / Triumph / Bra / Woman Wear  / Lingerie
Triumph Maximizer Wired Push Up Bra / Triumph / Bra / Woman Wear / Lingerie
Item Q&A
  • Question : Inquiry for the item from Sta****Feb 19, 2019

    Hi, how do I choose size?

    Answer : [Re] Inquiry for the item from Sta****

    Hello,

    Apologies for the confusion, this item has actually ran out of stock.Hence you were unable to choose the size. We have highlighted this to our management and they will do the necessary amendments.

    Thank you!

    Question : [Re] Inquiry for the item from Sta****

    Will there be restock?

    Answer : [Re] Inquiry for the item from Sta****

    Hello,

    We apologise as we do not have a specific date on a restock for this item. Kindly follow our web page for the updates on new stocks.

    Thank you!

Triumph Maximizer Magic Wire Non-Wired Push Up Bra / Triumph / Bra / Woman Wear
Triumph Maximizer Magic Wire Non-Wired Push Up Bra / Triumph / Bra / Woman Wear
Item Q&A
  • Question : Inquiry for the item from 234****Feb 19, 2019

    When will the nude color be back in stock? Thanks!

    Answer : [Re] Inquiry for the item from 234****

    Hello,

    We apologise as we do not have a specific date on a restock for this item. Kindly follow our web page for the updates on new stocks.

    Thank you!

  • Question : Inquiry for the item from whu****Aug 24, 2018

  • Question : Inquiry for the item from che****Feb 26, 2018

  • Question : Inquiry for the item from lim****Feb 10, 2018

  • Question : Inquiry for the item from gra****Nov 24, 2017

    Hi seller will Black Color size B80 be restocked?

    Answer : [Re] Inquiry for the item from gra****

    Thank you for contacting Triumph Official Store. Kindly be patience and we shall get back to you as soon as possible. We sincerely apologies for the delay and any inconveniences.

Triumph Fashion Wired Push Up Bra Purple 10026561 00ZI
Triumph Fashion Wired Push Up Bra Purple 10026561 00ZI
Item Q&A
  • Question : Inquiry for the item from tle****Jan 27, 2019

    Hi

    I wonder if this is the same product that I bought as attached. If so then I’ll just buy without trying out.

    Thanks!

    Answer : [Re] Inquiry for the item from tle****

    Hello ,

    Kindly send us your order number and an photo image of the product.

    Thank you.

    Question : [Re] Inquiry for the item from tle****

    No receipt, bought long ago. Please see the photo

    Answer : [Re] Inquiry for the item from tle****

    Hello ,

    we have to have the order number to check for your order. May we know where you bought it at?

    Thank you.

Triumph Sensual Push Up Bras / Feminine / Wired / Push Up / Padded
Triumph Sensual Push Up Bras / Feminine / Wired / Push Up / Padded
Item Q&A
  • Question : Inquiry for the item from s3c****Jan 23, 2019

    Which designs in your store you have size D70?

    Answer : [Re] Inquiry for the item from s3c****

    Hello ,

    currently for this listing , there is no D70. Kindly check with the other listings for the size that you want.

    Thank you.

  • Question : Inquiry from zhe****Nov 19, 2018

    Hi, I can't apply the shop coupon for this.

    Answer : [Re] Inquiry from zhe****

    Hi, good day to you. Regards to the shop coupon right you have to call Qoo10 to check with them. We are only take care of the shipment and the orders so it is best that you call tyhem. Thank you.

  • Question : Inquiry related delivery from yin****Jul 23, 2018

    For order 267032745 and 267032746 where there is shortage of 1 item and another item is defective, you need to send replacement items ASAP as per your promise. Your courier already picked up defective item today. I sent many inquiry messages to you regarding your shipping schedule for replacement items but didn't get any reply.

    Answer : [Re] Inquiry related delivery from yin****

    Hi,
    Good day to you! We have received the return item and we have created the order. You will be receiving the items in approximately 3 to 5 working days. Thank you!

  • Question : Inquiry for the item from yin****Jul 22, 2018

    There is an issue with this bra itself. On closer inspection and detail checking of this bra, i found out it's dented on both bra cups. Seriously I can't accept this below standard quality one. I have purchased several triumph bras both online and retail. This is the first time i received a triumph bra with dented deformed shape cups.
    Pls see the attached photos. I had already complained this to customer service about this defect item. You need to resend my order with 2 items correctly in good brand new original condition without any defect. You can take back defective piece when you deliver my order.

    I believe You remember last time also you sent me a defective bra with twisted strap and torn broken lace. I am sick of dealing with these things. Even though prices are cheaper online, disappointment is unbearable already. I will stop making purchases from here in the future but you need to solve this problem properly as one and last time.

    Answer : [Re] Inquiry for the item from yin****

    Hi,
    Good day to you! We have received the return item and we have created the order. You will be receiving the items in approximately 3 to 5 working days. Thank you!

  • Question : Inquiry related delivery from yin****Jul 18, 2018

    For order 267032745, I bought 2 pieces but received only 1 piece. I Did Not receive fashion wired push up bra with detachable straps creise colour C75. Inside the box is 1 piece of fashion weird push up bra creise B80 only. How come it happened like this? I trusted you and clicked on confirm delivery button before opening the box.
    You need to send the shortage 1 piece to me ASAP.
    Attached is screenshot of what I got inside the box.
    I need your urgent reply on this.

    Answer : [Re] Inquiry related delivery from yin****

    Dear valued customer,

    First, we apologize on the late response.

    Secondly, after checking, you have actually purchase Fashion Wired Push Up Bra With Detachable Straps,Color:CERISE,Size:C75 (2607032745) & Fashion Wired Push Up Bra,Color:CERISE,Size:B80 (2607032746).

    We apologize that you actually did not receive order no. 2607032745 and we will now create an order to ship out to you as soon as possible.

    As the bra that you have receive, I believe thats the correct one as you actually selected Fashion Wired Push Up Bra,Color:CERISE,Size:B80 (2607032746).

    All our orders are auto generated into the system once buyer had made the payment.

    We truly apologize on the shortage of bra and we will now create one for you .

    Thank you and sorry for the inconvenience caused.

    Question : [Re] Inquiry related delivery from yin****

    Ok then but there is an issue with this bra itself. Did you guys even check items carefully before sending out? On closer inspection and detail checking of this bra, i found out it's dented on both bra cups. Seriously I can't accept this below standard quality one. I have purchased several triumph bras both online and retail. This is the first time i received a triumph bra with dented deformed shape cups.

    Pls see the attached photos. I had already complained this to customer service about this defect item. You need to resend my order with 2 items correctly in good brand new original condition without any defect. You can take back defective piece when you deliver my order.

    I believe you remember last time also you sent me a defective bra with twisted strap and torn broken lace. I am sick of dealing with these things. Even though prices are cheaper online, disappointment is unbearable already. Pls solve this problem properly. And I will never make a purchase from here next time.

    Answer : [Re] Inquiry related delivery from yin****

    Hi,
    Good day to you! We have received the return item and we have created the order. You will be receiving the items in approximately 3 to 5 working days. Thank you!

+View all Notice, FAQ, Q&A >>
Triumph / Big Cups - Up to size E/ Form Beauty Wired Non-Push Up Bra / Lacey
Triumph / Big Cups - Up to size E/ Form Beauty Wired Non-Push Up Bra / Lacey
Item Q&A
  • Question : Inquiry for the item from hwe****Jan 23, 2019

  • Question : Inquiry for the item from tan****Oct 11, 2018

  • Question : Inquiry related cancel and refund from jin****Apr 12, 2018

    Dear seller,
    Thank you for your reply, so you received my returned bra, you will creadit the money to my QO010 account or to my crafty card account? This is my first time refund, I do not know how is processing, sorry about that.

    Answer : [Re] Inquiry related cancel and refund from jin****

    HI,

    You have to click the options "Return/Refund" then the refund will be made through Qoo10 Platform.

    Thank you.

  • Question : Inquiry related cancel and refund from jin****Apr 09, 2018

    Hi dear seller,
    Would you check my return parscle? Did you receive them.
    Please kindly let me know. Thank you.
    Jinhus

    Answer : [Re] Inquiry related cancel and refund from jin****

    Hi ,

    yes, we do receive your return triumph bra.

    Thank you.

  • Question : Inquiry for the item from Jan****Apr 07, 2018

    Would u be stocking up in C80 ?

    Answer : [Re] Inquiry for the item from Jan****

    Hi, I'm sorry that we are not sure when is the next restock for this item. Thank you.

+View all Notice, FAQ, Q&A >>