UltraLuX
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Item Question & Answer
❤️Special Launch Price!❤️[NASA Technology]RF EMS Phototherapy Beauty Homecare Device 6 LED Lights Treatment Collagen Regeneration Lifting Firming Cystic Acne🆓6 Month Warranty 1-to-1 Exchange🆓
❤️Special Launch Price!❤️[NASA Technology]RF EMS Phototherapy Beauty Homecare Device 6 LED Lights Treatment Collagen Regeneration Lifting Firming Cystic Acne🆓6 Month Warranty 1-to-1 Exchange🆓
Item Q&A
  • Question : How to clean the product?Oct 09, 2018

    Dear Seller, I purchased this product and received in good condition. I would like to ask how to clean the product after used? Thanks.

    Answer : [Re] How to clean the product?

    Hi, you can use a damp cloth or a disposable wet wipe to clean the head of the instrument. If you share the item with another person, it will be more hygienic to clean it with alcohol swabs. Thank you.

  • Question : about deliveryJan 18, 2017

    Hi can i check if i order this few days will i be able to get it before 28th jan?

    Answer : [Re] about delivery

    Hi,

    Thank you for your enquiry. You'll be able to receive it by 27 Jan if you place your order by this Thursday. Thanks.

  • Question : [NASA Technology]RF EMS Phototherapy Beauty Homecare Device 6 LED Lights Treatment Collagen Regeneration Lifting Firming Cystic Acne🆓Oct 02, 2016

    hi about the product , do you have full detail about the product on other website? which color use skin tightening ?

    from francis

    Answer : [Re] [NASA Technology]RF EMS Phototherapy Beauty Homecare Device 6 LED Lights Treatment Collagen Regeneration Lifting Firming Cystic Acne🆓

    Hi Francis, thank you for your enquiry. I have posted a full description of the beauty device as well as the benefits of the various LED lights on different skin problems on the website. The beauty device comes with an English Language Instruction Manual too. For skin tightening, you can try to use Red light as it is able to penetrate at the wavelength to increase collagen production and cellular renewal of our skin. The reason for our saggy skin as we age is due to decrease collagen production ability of our cell. I will also recommend Pink light for skin regeneration. You can use the red light and the pink light alternatively. I hope this answer your question. Thank you.

  • Question : Instruction guideSep 13, 2016

    Is there any instruction guide on how to use this product?

    Answer : [Re] Instruction guide

    Hi, thank you for your enquiry.
    Yes, this device comes with an English Language Instruction Manual.

  • Question : Inquiry on usageSep 11, 2016

    Hi, can i check how often can one use the device?
    How long per session of usage?
    Any products to put on the face to use together?
    Can change multiple light colours in a single session of use?

    Thanks.

    Answer : [Re] Inquiry on usage

    Hi, please see answers below:
    1) You can use the device 2 to 3 times a week. The device helps our skin to increase the regeneration ability hence we will need to allow some rest time in between uses.
    2) You should not use the device more than 20min each session. The device has a 10min auto-program and it will stop after every 10min of usage. Hence you can use 2 different functions/lights per session.
    3) You can use your favourite serum/essence/lotion/cream/ampoules to use together with the device. The device improves the absorbility of your skin towards your skincare products.
    4) Different light has different functions. I recommend that you use at most 2 lights during each session for different target problems. For example, you can target your acne problem using blue light for the first 10min, then switch to green light to balance your sebaceous glands to help reduce facial oil production during the next 10min.

Quality Assured❤️Korea Best Seller Unita Bag❤️Exclusive Free Matching Pouch Premium Handbag Shoulder
Quality Assured❤️Korea Best Seller Unita Bag❤️Exclusive Free Matching Pouch Premium Handbag Shoulder
Item Q&A
  • Question : Inquiry for the item from ade****Sep 03, 2018

  • Question : Inquiry for the item from cor****Mar 16, 2018

    hi i love everything about this bag - the colour, design n material. i got mine 2 yrs ago and it still looks like new.
    does it now come with a longer strap that i can wear across my body? looking at the small version.
    alternatively yr boho chic design bag. is it of se material as this one? is the coloured strap long enough for a normal body to wear cross wise?

    many thanks

    Answer : [Re] Inquiry for the item from cor****

    Hi dear, I’m happy to hear of another satisfied customer ;)
    This design doesn’t come with longer strap unfortunately. The boho chic bag has a strap long enough to strap across the body. Thank you.

  • Question : Stock of Deep Green L SizeJan 31, 2018

    Hi, will you be bringing in more stock of Deep Green Large Size? Kindly advise. Thank you!

    Answer : [Re] Stock of Deep Green L Size

    Hi, thank you for your enquiry. We will not be restocking the Deep Green Large Size. Thank you.

  • Question : Inquiry for the item from jwe****Nov 14, 2017

    Hi, will you be stocking up on deep green?

    Answer : [Re] Inquiry for the item from jwe****

    Hi dear,

    thank you for your enquiry. There is currently no plan to restock the deep green colour. Thank you.

  • Question : Inquiry for the item from jwe****Nov 14, 2017

    Hi, will you be stocking up on deep green?

    Answer : [Re] Inquiry for the item from jwe****

    Hi dear,

    thank you for your enquiry. There is currently no plan to restock the deep green colour. Thank you.

+View all Notice, FAQ, Q&A >>
❤️THE KELLY BAG❤️Selected Synthetic Grain Leather Classic Totebag Makeup Bag Handbag Ladies Shoulder Bag Messenger Crossbody Sling Tote Clutch Working Office OL 2 Sizes 4 Colours
❤️THE KELLY BAG❤️Selected Synthetic Grain Leather Classic Totebag Makeup Bag Handbag Ladies Shoulder Bag Messenger Crossbody Sling Tote Clutch Working Office OL 2 Sizes 4 Colours
Item Q&A
  • Question : Inquiry for the item from nch****Aug 22, 2018

    Hi Seller,
    I would like to check with you, will restock black big ?

    Answer : [Re] Inquiry for the item from nch****

    Hi, thank you for your enquiry. We will not be restocking Black Big Size. Thanks..

    Question : [Re] Inquiry for the item from nch****

    Message noted with thanks

    Answer : [Re] Inquiry for the item from nch****

    Message noted with thanks

    Question : [Re] Inquiry for the item from nch****

    Thanks. Willl process your order and send out by tomorrow.

  • Question : Inquiry for the item from ete****Jan 23, 2018

    Hi, when will the big black be restocked?

    Answer : [Re] Inquiry for the item from ete****

    Hi, there is currently no plan to restock this design. Thank you.

Babyganics Mineral-Based Sunscreen Spray (177ml) SPF 50+ UVA UVB Protection From Sun For Baby
Babyganics Mineral-Based Sunscreen Spray (177ml) SPF 50+ UVA UVB Protection From Sun For Baby
Item Q&A
❤️Buy 1 Get 1 50% Off❤️ Made in Japan Disney Anti-Mosquito Patches For Children Natural And Safe
❤️Buy 1 Get 1 50% Off❤️ Made in Japan Disney Anti-Mosquito Patches For Children Natural And Safe
Item Q&A
  • Question : Inquiry related delivery from mjd****Apr 23, 2018

    Hi Seler,

    Is it possible to receive the item by thursday if i'll order now?

    Answer : [Re] Inquiry related delivery from mjd****

    Hi, sorry for the late reply. If you place your order now on a Wednesday before 6pm, you should receive it by Friday if you opt for delivery by Qxpress. Thank you.

NEW AND IMPROVED WITH ZIPPER❤️Premium Quality Bucket Bag❤️With Matching Pouch Shoulder Sling Ladies
NEW AND IMPROVED WITH ZIPPER❤️Premium Quality Bucket Bag❤️With Matching Pouch Shoulder Sling Ladies
Item Q&A
  • Question : Inquiry for the item from chi****Feb 15, 2018

    New stock in 2018?

    Answer : [Re] Inquiry for the item from chi****

    Hi,

    Thank you for your enquiry. We are in the midst of discussion with the factory. It’s still uncertain if they’re going to manufacture this design. Please stay tune for more news. Thank you and a Happy New Year.

  • Question : Inquiry for the item from lcy****Sep 29, 2017

    New Stock for black with black stitch (Zipper) soon?

    Answer : [Re] Inquiry for the item from lcy****

    Dear customer, we will not be restocking this design anytime this year. Thank you for your enquiry.

  • Question : new stock?Apr 09, 2017

    When will you restock for brown color? thanks.

    Answer : [Re] new stock?

    Hi,

    Thank you for your enquiry. Brown colour will not be restocked. Thank you.

  • Question : Inquiry for the item from blu****Apr 05, 2017

  • Question : inside of the bagMar 17, 2017

    Hi! Wonder if you have a picture of what the inside of the bag at the bottom looks like? The inner lining what material is it? Lastly, from the picture, looks like the bag strap is connected to the bag with a metal buckle or is it sewn on?

    Answer : [Re] inside of the bag

    Hi,

    Thank you for your enquiry. The bag has a hard and sturdy base therefore it has no problem standing on its own when you put in down on the table/chair/floor. The inner fabric of the bag is suede material. There are 2 straps attached to the bag by a metal button which is non-detachable. The shorter strap is of a fixed length. The longer strap can be adjusted in length. However please note that the longer strap would be too short if you intend to carry the bag cross-shoulder or messenger style. It is a very nice and appropriate length for a shoulder bag. The bag comes with a matching clutch. The bag is just the right size for an iPad but not for A4 size file. I'll post a photo of the interior of the bag. Please scroll to the end of the listing. Thank you.

+View all Notice, FAQ, Q&A >>
❤️Genuine Sheepskin Leather Ladies Bag❤️Soft and Smooth Women Handbag
❤️Genuine Sheepskin Leather Ladies Bag❤️Soft and Smooth Women Handbag
Item Q&A
  • Question : PromotionSep 07, 2017

  • Question : Refund/returnJan 25, 2017

    May I know what is the status on this?


    Jan 19, 2017 (Thursday) PM 10:41:00
    Qoo10 CS center
    Dear customer
    Good day to you
     
    We will reply you soon regards your enquiry.
    Your patience highly appreciated.
     
    Thank you
    Jan 20, 2017 (Friday) PM 6:40:19

    Answer : [Re] Refund/return

    Hi,

    I understand your urgency in processing the refund/return. However, I have not been contacted by Qoo10 on this matter at all. Please contact Qoo10 directly on this matter for their follow up. I will only be able to act upon the matter if they contact me. I seek your understanding in this issue. Thank you.

    Best regards,
    Doreen

  • Question : [About Item] Related InquiriesDec 13, 2016

    Hi
    When will the stk for wine red and black be available?

    Answer : [Re] [About Item] Related Inquiries

    Hi,

    Thank you for your enquiry. Currently we are still checking with the supplier. Please follow UltraLuX for restocks on existing models and more new designs coming soon. Thank you.

  • Question : weight of bag n zipNov 19, 2016

    Hi, what is the weight of bag? Is there a zip on top? Are there inner compartments inside the bag? Thanks.

    Answer : [Re] weight of bag n zip

    Hi,

    Thank you for your enquiry. The bag weighs approximately 680g excluding the shoulder strap. There are 5 inner compartments inside including 2 compartments with zippers. Thank you.

    Question : [Re] weight of bag n zip

    Thanks! Will the ocean colour be stocked? Is terracotta purple in colour?

    Answer : [Re] weight of bag n zip

    Hi,

    Ocean blue is currently out of stocks, no details yet as when new stocks will arrive. Terracotta is in stocks. Thank you.

    Question : [Re] weight of bag n zip

    Hi, really like the champagne and ocean colour. Will you be restocking either one of the colours? Thanks.

    Answer : [Re] weight of bag n zip

    Hi,

    Thank you for your enquiry. Currently we are still checking with the supplier on their stocks update. Please follow UltraLuX for restocks on existing models and more new designs coming soon. Thank you.

  • Question : colorNov 19, 2016

    Could u b restocking champagne cllor.

    Answer : [Re] color

    Hi,

    Thank you for your enquiry. New stocks will arrive approximately end of November/ beginning of December. Please follow the shop for more information on new arrivals and restocking news. Thank you.

+View all Notice, FAQ, Q&A >>
❤️INSPIRED DESIGN❤️NEW ARRIVAL KOREAN STYLE HANDBAG WITH EXPANDABLE SIDES AND TWO SHOULDER STRAPS
❤️INSPIRED DESIGN❤️NEW ARRIVAL KOREAN STYLE HANDBAG WITH EXPANDABLE SIDES AND TWO SHOULDER STRAPS
Item Q&A
  • Question : Inquiry for the item from joa****May 30, 2017

    Does type 3 comes with tassel keychain as shown in photo? Also when will olive green be restocked?

    Answer : [Re] Inquiry for the item from joa****

    Hi,

    Thank you for your enquiry. Type 3 comes with the tassel keychain. We are currently in discussion with the supplier to restock the Olive Green bag but it may not be anytime soon as it is not a popular colour according to them. Black and Brown colour are available in limited quantities currently. Snap them before they're gone. Thank you.

  • Question : [About Item] Related InquiriesJan 06, 2017

    Do u have Type 2 Green instock?

    Answer : [Re] [About Item] Related Inquiries

    Hi,

    Thank you for your enquiry. Type 2 in Olive Green is out of stocks. Type 3 in Olive Green is available. Pls take a look at it. Thank you.

  • Question : Type 2 : Olive GreenJan 06, 2017

    Hi Seller,

    I dont see type 2 - Olive Green in your drop-down list, is it no more stock?

    Answer : [Re] Type 2 : Olive Green

    Hi,

    Thank you for your enquiry. Type 2 in olive green colour is out of stocks. Will not be restocking anytime soon. Pls take a look at Type 3 if you like olive green colour. Thanks.

❤️INSPIRED DESIGN❤️KOREAN STYLE COLOUR STRAPS BAG With Mini Case / Pouch Messenger Shoulder Sling
❤️INSPIRED DESIGN❤️KOREAN STYLE COLOUR STRAPS BAG With Mini Case / Pouch Messenger Shoulder Sling
Item Q&A
  • Question : StrapMay 30, 2017

❤️Lowest Price❤️BUY 3 GET 1 FREE❤️Made in Japan Anti-Mosquito Patches For Children Natural And Safe
❤️Lowest Price❤️BUY 3 GET 1 FREE❤️Made in Japan Anti-Mosquito Patches For Children Natural And Safe
Item Q&A
  • Question : [Others] Related InquiriesJan 12, 2017

    Hi,
    For buy 3 get 1 free, should I enter the quantity as 3 or 4?

    Answer : [Re] [Others] Related Inquiries

    Hi,

    Thank you for your enquiry. Please enter the quantity as 3. The free pack will be delivered together with the 3 packs you purchased. Same if you are buying 5 packs, enter the quantity as 5 and you'll receive 7 packs. Thank you.

  • Question : cart # 105531384Sep 29, 2016

    Hi, I just placed order for 3 packs and had chosen Doreamon. Cart # 105531384. But can you help to mix with Pooh bear, Doreamon and Hello Kitty if possible. Thanks.

    Answer : [Re] cart # 105531384

    Hi Hello Kitty is currently out of stocks. Do you want to wait for the stocks to arrive next week or would you want to choose another design? The rest of the designs are available. Pls let me know. Thanks. -Doreen (UltraLuX)

    Question : [Re] cart # 105531384

    Doreamon and Pooh Bear mixed then . Thank you.

    Answer : [Re] cart # 105531384

    Hi, noted on your preferred designs. I'll sent out your order accordingly. Thank you.

  • Question : Country of manufactureSep 20, 2016

    May I know which country the insect repellents are manufactured in?

    Answer : [Re] Country of manufacture

    Hi, thank you for your enquiry.
    The anti-mosquito patches are manufactured in Japan. The Babyganics Natural Insect Repellent spray bottles are manufactured know the USA. Thank you.

  • Question : How to apply for the free mosquito patchesSep 19, 2016

    Hi,

    May I ask how am I suppose to key in the quantity for the free boxes that is provided?

    Thanks!

    Answer : [Re] How to apply for the free mosquito patches

    Hi, thank you for your enquiry.
    You don't have to key in the quantity for free boxes. We will send the free boxes out automatically with your orders. For example, if you purchase 5 boxes and move these 5 boxes to cart to make payment, our packers will automatically pack 7 boxes (free 2 boxes) to be sent to you. Pls note that the designs for the free boxes will be sent out randomly. I hope this answer your question. Thank you.

    Question : [Re] How to apply for the free mosquito patches

    Hi, thanks for the reply. If lets say I order 20 boxes, how many more free will I have?

    Thanks!

    Answer : [Re] How to apply for the free mosquito patches

    Hi,
    Thank you for your enquiry.
    If you order 20 boxes, you will get 8 boxes free. Total we will send to you 28 boxes. You'll also be entitled to FREE Qxpress delivery (select Qxpress free shipping over $50 purchase before you "Add to Cart"). Thank you.

❤️BOHO CHIC❤️Coloured Strap Bag With Mini Case / Pouch Casual But Elegant Shoulder Sling Makeup Handbag Working Office Totebag OL Lady Bag Clutch 3 Colours Premium Quality
❤️BOHO CHIC❤️Coloured Strap Bag With Mini Case / Pouch Casual But Elegant Shoulder Sling Makeup Handbag Working Office Totebag OL Lady Bag Clutch 3 Colours Premium Quality
Item Q&A
  • Question : Blush?Nov 17, 2016

    Which bag & colour is Blush? Measurement for the bag?

    Answer : [Re] Blush?

    Hi,

    Thank you for your enquiry. Blush is the pink colour bag. Please see the listing under "Product Info" for the measurements of the bag. Thank you.

❤️CLASSIC TWEED FLAP BAG❤️Classy And Elegant Sling / Crossbody / Shoulder Ladies Handbag Evening Bag Totebag Makeup Messenger Tote Clutch Working Office OL 3 Sizes 5 Colours
❤️CLASSIC TWEED FLAP BAG❤️Classy And Elegant Sling / Crossbody / Shoulder Ladies Handbag Evening Bag Totebag Makeup Messenger Tote Clutch Working Office OL 3 Sizes 5 Colours
Item Q&A
  • Question : Wholesale serviceOct 27, 2016

    Hello there!

    We love your bags so much :) Do you provide wholesale service?

    Do get back to us! Can't wait. :)

    Regards
    Anqi

    Answer : [Re] Wholesale service

    Hi, you can contact Doreen at 96855551.