Q&A board

Q & A Lists
Item Question & Answer
Loccitane Hand Cream 30ml - 3 Types
Loccitane Hand Cream 30ml - 3 Types
Item Q&A
  • Question : Inquiry for the item from aye****Sep 18, 2019

    exp date please

    thanks

    Answer : [Re] Inquiry for the item from aye****

    Hi. Expiry date is 2022. Thank you.

    Question : [Re] Inquiry for the item from aye****

    thanks

    Answer : [Re] Inquiry for the item from aye****

    You're welcome.

Shiseido Cushion Compact
Shiseido Cushion Compact
Item Q&A
  • Question : Inquiry for the item from 234****Sep 06, 2019

    Hi, do u have stock for GLow G2 & GLow Neutral 2 ?

    Answer : [Re] Inquiry for the item from 234****

    Hi. Currently no stock for Golden 2 & Neutral 2. For more updates, please do check our listings regularly. Thank you.

  • Question : Inquiry for the item from sor****Feb 15, 2019

    Hi... would u restock Glow cushion(black) Golden 2?

    Answer : [Re] Inquiry for the item from sor****

    Hi. For more updates please do check our listings regularly. Thank you.

  • Question : Inquiry for the item from sul****Feb 09, 2019

    Hello, will restock glow natural 2?

    Answer : [Re] Inquiry for the item from sul****

    Hi. For updates, please do check our listings regularly. Thank you.

  • Question : Inquiry for the item from 211****Jan 11, 2019

    Hi I am pretty fair, I am MAC NC15, what color shall I choose?

    Answer : [Re] Inquiry for the item from 211****

    We can't compare it to the current Mac you are using as we don't have this product. You can however try our lightest colour since you mentioned that you are fair skin. Thank you.

  • Question : Golden 2Oct 26, 2018

    Hi, is the Glow (Black) version of Golden 2 available? I don't see in the option

    Answer : [Re] Golden 2

    Hi. Please check our listings again, the item is already available. Thank you.

    Question : [Re] Golden 2

    Hi how about the case? How do I include it

    Answer : [Re] Golden 2

    Hi. Please click at the *free" and the options are there. Thank you.

    Question : [Re] Golden 2

    hi I’ve received my cushion compact, why is the case different from the picture?

    Answer : [Re] Golden 2

    Is it authentic?

    Question : [Re] Golden 2

    Hi. Yes we only sell Authentic products. The case that you chose is the Shiseido Sisyu Limited Edition. Thank you.

+View all Notice, FAQ, Q&A >>
SK-II Facial Treatment Essence 30ml AND MORE!
SK-II Facial Treatment Essence 30ml AND MORE!
Item Q&A
  • Question : Inquiry for the item from c.f****Sep 01, 2019

    May i know when is the expiry date for RNA power cream?

    Answer : [Re] Inquiry for the item from c.f****

    Hi.Manufacturing is August 2017.Thank You.

  • Question : Inquiry for the item from Tan****Jul 23, 2019

  • Question : Inquiry for the item from gir****Mar 01, 2019

  • Question : Inquiry related delivery from 235****Feb 20, 2019

    Hi,

    I wrongly chose store pickup.
    Please delivery to me. I sent you the msg as well but didn't get reply.
    Thanks

    Answer : [Re] Inquiry related delivery from 235****

    Hi. We will take note on your request and update you once item has been shipped out. Thank you.

  • Question : Inquiry for the item from hll****Feb 13, 2019

    Hi dear,

    when is the expiry date for FTE?

    Answer : [Re] Inquiry for the item from hll****

    Hi. SK II F/T Essence 30ml expiry is September 2020. Thank you.

+View all Notice, FAQ, Q&A >>
Shiseido And Shu uemura Lipstick SALE!
Shiseido And Shu uemura Lipstick SALE!
Item Q&A
  • Question : Inquiry for the item from zha****Jun 11, 2019

    Hi
    When will u have new stock of CR330? Thanks!

    Answer : [Re] Inquiry for the item from zha****

    Hi. We can't confirm when we will have the replenishments. Do check our page regurlarly so that you won't miss this item once it's put up for sale. Thank you.

    Question : [Re] Inquiry for the item from zha****

    Hi seller,

    Do u still sell Crabtree handcream?

    Answer : [Re] Inquiry for the item from zha****

    Hi. Currently no stock for Crabtree handcream. Thank you.

  • Question : Inquiry for the item from reg****Jan 30, 2019

    Hi,

    Is the shiseido and Shu uemura lipstick pabaren free?

    What is the shelf life of both lipsticks mentioned above, once it is used or have not use?

    Thanks in advance for clarification.

    Answer : [Re] Inquiry for the item from reg****

    Hi. These lipsticks are 2017 batch. For Shu Uemura and Shiseido lipsticks, once opened best to use within 24 months. Thank you.

  • Question : Inquiry for the item from Chr****Jun 21, 2018

    Any promotion $24.9?

    Answer : [Re] Inquiry for the item from Chr****

    Hi. Please visit our page regularly for more updates. Thank you.

  • Question : Inquiry for the item from Chr****Jun 14, 2018

    Expired date/mfg date showed rouge.?

    Answer : [Re] Inquiry for the item from Chr****

    Hi. Mfg date is 2017. Thank you.

    Question : [Re] Inquiry for the item from Chr****

    Month?thks

    Answer : [Re] Inquiry for the item from Chr****

    Hi. They have different batch codes, different month of expiry but all are manufactured 2017. Thanks

  • Question : Inquiry for the item from tet****Jun 12, 2018

    is it authentic? may i know exp date?

    Answer : [Re] Inquiry for the item from tet****

    Hi. Our products are all Authentic. Manufactured year is 2017. Thank you.

DIOR HYPNOTIC POISON EDT 100ML
DIOR HYPNOTIC POISON EDT 100ML
Item Q&A
  • Question : Inquiry for the item from ag.****Jul 21, 2019

    Any in stock for this? Thanks.

    Answer : [Re] Inquiry for the item from ag.****

    Yes. Last piece left. Keen?

    Question : [Re] Inquiry for the item from ag.****

    How much

    Answer : [Re] Inquiry for the item from ag.****

    How much

    Question : [Re] Inquiry for the item from ag.****

    How much

    Answer : [Re] Inquiry for the item from ag.****

    Hi. Item price is $176.90. Thank you.

Clarins set(Bust beauty 50ml/Body scrub 30ml/Tonic oil 30ml)
Clarins set(Bust beauty 50ml/Body scrub 30ml/Tonic oil 30ml)
Item Q&A
  • Question : Inquiry for the item from cer****Aug 18, 2019

    Hi,

    When is the bust gel set coming ? As shown out of stock now

    Answer : [Re] Inquiry for the item from cer****

    Hi. For more updates, please do check our listings regularly. Thank you.

  • Question : Inquiry for the item from sta****Jul 01, 2019

    Hi Seller,

    would like to check on the availability on the Clarins Set (Bust Beauty/Body Scrub/ Body Oil).


    Best Regards,
    Stacey

    Answer : [Re] Inquiry for the item from sta****

    Hi.Yes we have stocks please check our updated listing.Thank you.

  • Question : Inquiry for the item from Tan****Jun 19, 2019

  • Question : Inquiry for the item from vvs****Jun 01, 2019

    What is the expire date for SUPER RESTORATIVE TREATMENT ESSENCE SMOOTHNESS ?

    Answer : [Re] Inquiry for the item from vvs****

    EXTRA FIRMING TREATMENT ESSENCE what is the expire date ?

    Question : [Re] Inquiry for the item from vvs****

    Hi. Exipry date for Clarins Super Restorative Treatment Essence 50ml is 2022. Thank you

  • Question : Inquiry for the item from mai****May 31, 2019

    What is the expiry date?

    Answer : [Re] Inquiry for the item from mai****

    Hi. Which item are you referring to?

    Question : [Re] Inquiry for the item from mai****

    I m.looking at the cleansing milk 400ml, n realise no stock now

    Answer : [Re] Inquiry for the item from mai****

    Hi. For more updates, please do check our listings regularly. Thank you.

+View all Notice, FAQ, Q&A >>
[Clinique] Liquid Facial Soap With Pump 200ml - Mild/Oily
[Clinique] Liquid Facial Soap With Pump 200ml - Mild/Oily
Item Q&A
  • Question : Inquiry related delivery from 240****Jul 23, 2019

    Hi,
    Cart no. 128228972
    I placed the above order on 16 Jul but have not received the item till date. Can you please check on the status?
    Thank you.

    Answer : [Re] Inquiry related delivery from 240****

    Hi. This is via normal Sing post mail. Their delivery time is 3-21 working days. If you have not received it by than, please do inform us. Thank you.

  • Question : Inquiry for the item from cwe****Jul 17, 2019

    Hi will u restock liquid facial soap oily version?

    Answer : [Re] Inquiry for the item from cwe****

    Hi. For more updates, please do check our listings regularly . Thank you.

  • Question : Inquiry for the item from leo****Jul 16, 2019

    Hi, when is the date of manufacturing for Facial Liquid Soap Oily?

    Answer : [Re] Inquiry for the item from leo****

    Hi. Manufacturing date of Clinique Liquid Facial Soap Oily is November 2018. Thank you.

  • Question : Inquiry for the item from chr****Jul 16, 2019

    Why is it not SGD?

    Answer : [Re] Inquiry for the item from chr****

    Hi. Please check our page in Qoo10.sg. Thank you.

  • Question : Inquiry for the item from 234****Jul 14, 2019

    is it authentic ? expire date for 7 days scrub and facial soap mild . thanks

    Answer : [Re] Inquiry for the item from 234****

    Hi. Our products are All 100% Authentic. Manufactured date for 7day scrub and facial soap mild is November 2018. Thank you.

+View all Notice, FAQ, Q&A >>
SK-II FACIAL TREATMENT ESSENCE 230ML X KARAN
SK-II FACIAL TREATMENT ESSENCE 230ML X KARAN
Item Q&A
  • Question : Inquiry for the item from cal****Jun 16, 2019

  • Question : Inquiry for the item from phy****May 29, 2019

    Hello
    If I purchase am I getting 1 bottle 230ml or 2 bottles of 230ml?

    Answer : [Re] Inquiry for the item from phy****

    Hi. It is for 1 bottle. Thank you.

  • Question : Inquiry for the item from jy_****May 27, 2019

    Hi is this suitable for men? I'm using the SK ii men facial treatment essence. Seemed like they have stop making men's range. May I know the date of manufacture as well?

    Answer : [Re] Inquiry for the item from jy_****

    Hi. Men may also use the normal essence. Manufactured date for SKII Facial Treatment Essence Karan Red (limited edition) 230ml is September 2018. Thank you.

  • Question : Inquiry for the item from llt****May 27, 2019

    Any difference on the ingredient between the limited edition vs the normal packaging ?

    Answer : [Re] Inquiry for the item from llt****

    Hi. Both contains same ingredient. The difference is just the packaging. Thank you.

  • Question : Inquiry related delivery from yin****May 04, 2019

+View all Notice, FAQ, Q&A >>
🎀 Chloé Perfumes 🎀Eau de Parfum🎀Roses De Chloé🎀Eau de Toilette🎀Absolu EDP🎀Love Story EDP🎀
🎀 Chloé Perfumes 🎀Eau de Parfum🎀Roses De Chloé🎀Eau de Toilette🎀Absolu EDP🎀Love Story EDP🎀
Item Q&A
  • Question : Inquiry for the item from mis****Jun 08, 2019

    Hi. May I enquire if the Chloe tester and perfume is authentic? Thanks.

    Answer : [Re] Inquiry for the item from mis****

    Hi. Our products are All 100% Authentic. Thank you.

Shiseido Waso Travel Sized Skincare
Shiseido Waso Travel Sized Skincare
Item Q&A
  • Question : Inquiry for the item from Lil****May 28, 2019

    Hi, I rec'd my order (polisher) but No expiry date for the products?
    Please advise how to read the code for expiry/ manufacturing date?
    thanks

    Answer : [Re] Inquiry for the item from Lil****

    Hi. Manufactured date for the Shiseido Waso Polisher 30ml is July 2017. Thank you.

  • Question : Inquiry for the item from ck0****Mar 26, 2019

    Hi, may i know the different for skincare instant eye & lip makeup remover n instant eye & lip makeup remover Thq.

    Answer : [Re] Inquiry for the item from ck0****

    Wld appreciate to hear fr u soon.

    Question : [Re] Inquiry for the item from ck0****

    Hi. The function for these two are the same.

  • Question : Refund for incorrect itemAug 16, 2018

    Hi seller,
    I have send you an inquiry on 13 Aug 18 for a request on a refund of the incorrect product you sent to me earlier. I do not know whether you have received my inquiry since I did not receive any reply from you till now. Its has been a long waiting for you to resend me the correct item and I would like to request for a refund now. I am waiting for your reply. Thanks.

    Yai

    Answer : [Re] Refund for incorrect item

    Hi. We apologize for the late response. Currently no stock for the item that you want. Is it possible for you to come at Paya Lebar mrt for the refund? Thank you.

  • Question : Inquiry for the item from yai****Jul 26, 2018

    Hi seller,
    I order my item according to your website post is (Peach/Pink) colour. Why do you send me the green colour? I do not want the green colour please resend me the peach/pink colour. Thanks.

    Yai

    Answer : [Re] Inquiry for the item from yai****

    Hi. It's the same item, colour-smart day moisturizer. Thank you.

    Question : [Re] Inquiry for the item from yai****

    Hi, According to Shiseido’s website green is for oily/combination skin type, peach/pink for dry skin. I’m dry skin type. If as you said it’s the same, Shiseido will not bring out two types of colour! You misled the buyers.

    Answer : [Re] Inquiry for the item from yai****

    Hi. We apologize for the mix up of items and the respond earlier by one of our customer service staff. We will be contacting you to deliver the correct item ordered or arrange for a refund if the item you requested is not availaible. Thank you.

  • Question : deliveryDec 11, 2017

+View all Notice, FAQ, Q&A >>
SK-II FACIAL TREATMENT CLEAR LOTION 160ML
SK-II FACIAL TREATMENT CLEAR LOTION 160ML
Item Q&A
  • Question : Inquiry for the item from jy_****May 27, 2019

  • Question : Inquiry for the item from sky****May 11, 2019

    Wats the manufactured date for this item (Sk2 clear lotion 160ml)

    Answer : [Re] Inquiry for the item from sky****

    Hi. Manufactured date for Clear Lotion 160ml is February 2019. Thank you.

  • Question : Inquiry for the item from aye****Mar 26, 2019

    May I know the exp date please :)

    Answer : [Re] Inquiry for the item from aye****

    Hi. Manufactured date for this item is July 2018. Thank you.

Elizabeth Arden And Other Branded Mascaras!
Elizabeth Arden And Other Branded Mascaras!
Item Q&A
  • Question : Inquiry for the item from eri****May 17, 2019

    Hi,can i know what is the weight for Clinique Mascara?

    Answer : [Re] Inquiry for the item from eri****

    Hi it's 2.5ml,Thank you.

  • Question : Inquiry for the item from 234****Dec 11, 2018

    Hi, which has box thank you

    Answer : [Re] Inquiry for the item from 234****

    Hi. Please refer to our listing. We have indicated which items with no box. Thank you.

  • Question : Inquiry related return and exchange from sim****Dec 04, 2018

    Hi, the pending return application was made since 27 Nov 2018 and was conveniently ignored for already a week. Pls process the application. Thank you.

    Answer : [Re] Inquiry related return and exchange from sim****

    Hi. Can we confirm that you have received this item but wish to return it back?

    Question : [Re] Inquiry related return and exchange from sim****

    Hi, yes. I've received the item but I cannot use a product with a manufacturing date that is more than 4 years ago. Hence i am requesting a return and refund.

    Answer : [Re] Inquiry related return and exchange from sim****

    Hi. Please send back the item to us and once we received it, we will process your refund via Qoo10. Thank you.

  • Question : Inquiry for the item from tan****Nov 10, 2018

  • Question : Item Unavailable - to contact SellerDec 02, 2016

+View all Notice, FAQ, Q&A >>
SK-II CELLUMINATION MASK IN LOTION 100ML
SK-II CELLUMINATION MASK IN LOTION 100ML
Item Q&A
  • Question : Inquiry for the item from jt9****May 09, 2019

    Hi would like know the Manufacturing date.
    How long will I received if order by today?

    Answer : [Re] Inquiry for the item from jt9****

    Hi. Manufacturing date for SK-II Cellumination Mask in Lotion 100ml is July 2017. For registered mail, item will reach about 3-5 working days after shipment date. Thank you.

  • Question : Inquiry for the item from tha****Mar 28, 2019

    can i know the expired date and origin of product.

    Answer : [Re] Inquiry for the item from tha****

    Hi. SK II items are Made in Japan. Manufactured date for this item is July 2017. Thank you.

GUERLAIN Skincare Miniatures ~
GUERLAIN Skincare Miniatures ~
Item Q&A
  • Question : Inquiry for the item from j_a****May 09, 2019

    Hi
    When is the expiry date of detoxifying essence?
    I want to order but please deliver after 16th May.
    Thanks

    Answer : [Re] Inquiry for the item from j_a****

    Hi. Manufacturing is 2017. Please order near to the date of your choice to avoid item reaching before 16th. Thank you.

  • Question : Inquiry for the item from pla****Mar 27, 2019

    Hi,
    Can i check the expiry date for Active Reviving Cleansing Foam?
    Thanks!

    Answer : [Re] Inquiry for the item from pla****

    Hi. Manufactured date for Active Reviving Cleansing Foam 30ml is June 2017. Thank you.

  • Question : Inquiry for the item from cin****Oct 30, 2018

    hi may i know the expiry of the following as i am getting a few... sorry to inconvenience u and thks in advance

    1. clinique take the day off make up remover

    2. guerlain imperiale cleansing foam

    3. guerlain royale youth watery oil

    4. guerlain super aqua lotion

    5. guerlain orchidee imperiale toner 20ml

    many many thks

    Answer : [Re] Inquiry for the item from cin****

    HI,

    1. clinique take the day off make up remover - DEC 2019

    2. guerlain imperiale cleansing foam - OCT 2020

    3. guerlain royale youth watery oil - APR 2020

    4. guerlain super aqua lotion - MAR 2020

    5. guerlain orchidee imperiale toner 20ml - FEB 2021

    THANK YOU.

    Question : [Re] Inquiry for the item from cin****

    ok noted. thank you

    Answer : [Re] Inquiry for the item from cin****

    You're welcome.

  • Question : EnquiryAug 31, 2018

    Hi, may i know if you still bring in the ORCHIDEE IMPERIALE THE CREAM 7ML?

    Answer : [Re] Enquiry

    Hi. Currently sold out for The Cream. For more updates of our products, please check our page regularly. Thank you.

  • Question : Inquiry for the item from gre****Jul 16, 2018

+View all Notice, FAQ, Q&A >>
BOURJOIS HEALTHY MIX SERUM GEL FOUNDATION 16HRS 30ML
BOURJOIS HEALTHY MIX SERUM GEL FOUNDATION 16HRS 30ML
Item Q&A
  • Question : Inquiry for the item from foo****May 03, 2019

  • Question : Inquiry for the item from koh****Apr 07, 2019

    Hi,

    May I know when is the expiry date and his many ml is the foundation?

    Answer : [Re] Inquiry for the item from koh****

    Hi. This is 2018 batch & 30ml.

  • Question : Inquiry for the item from foo****Apr 06, 2019

  • Question : Inquiry for the item from wen****Feb 26, 2019

    Hi, is the EDP 40ml authentic? What is the manufactured date? Thanks.

    Answer : [Re] Inquiry for the item from wen****

    Hi. Our products are All Authentic. Item our listing is 20ml.

    Question : [Re] Inquiry for the item from wen****

    Expiry date?

    Answer : [Re] Inquiry for the item from wen****

    Hi. These are 2017 batch

  • Question : chloe les miniJul 29, 2018

    Hi seller, may i noe is it in spray or roll on form? Tq....

    Answer : [Re] chloe les mini

    HI ITS SPRAY TYPE,THANK YOU.

+View all Notice, FAQ, Q&A >>
Elizabeth Arden *Limited Edition* Eye shadow
Elizabeth Arden *Limited Edition* Eye shadow
Item Q&A
  • Question : Inquiry for the item from 238****Apr 23, 2019

    May I know when is the expiry date of the eye shadows ?

    Answer : [Re] Inquiry for the item from 238****

    Hi.The expiry is 2021 june.Thank You.

*NEW Clinique iD Custom-blend Hydrator *Launched in Sephora $75
*NEW Clinique iD Custom-blend Hydrator *Launched in Sephora $75
Item Q&A
  • Question : Inquiry for the item from yin****Apr 09, 2019

    Hi I would like to purchase the oil control gel with pore and uneven texture cartridge. How should I go about to order? As there is option for moisturizing lotion.

    Answer : [Re] Inquiry for the item from yin****

    Hi. Currently we are low stock for this item. We will activate the quantity once stocks replenish. Thank you.

    Question : [Re] Inquiry for the item from yin****

    Ok May I know roughly when will the stock be replenish?

    Answer : [Re] Inquiry for the item from yin****

    Hi.We have this item currently on reserve at 1 piece. If you are keen, do leave us your contact number. Thank you.

    Question : [Re] Inquiry for the item from yin****

    Hi u would like to purchase it. My contact 81812591. I would like to purchase it together with the cartridge for pore and uneven texture. May I know how would it cost for both?

    Answer : [Re] Inquiry for the item from yin****

    Hi. We will be contacting you to follow up. Thank you.

  • Question : Inquiry for the item from jes****Mar 26, 2019

    Hi, any restock for hydrating jelly?

    Answer : [Re] Inquiry for the item from jes****

    Hi. Currently we do not have stock for the hydrating jelly. For more updates, please do check listings regularly. Thank you.

  • Question : Inquiry for the item from kai****Mar 10, 2019

    Don’t hav green cartridge?

    Answer : [Re] Inquiry for the item from kai****

    Hi. Please do check our listing for more updates. Thank you.

  • Question : Inquiry for the item from joy****Mar 06, 2019

    Any more stock for jelly?

    Answer : [Re] Inquiry for the item from joy****

    Hi. Do you mean the gel?

  • Question : Inquiry for the item from sim****Mar 03, 2019

    Expiry date for the gel

    Answer : [Re] Inquiry for the item from sim****

    Hi. Expiry date is September 2021. Thank you.

+View all Notice, FAQ, Q&A >>
Elizabeth Arden *Limited Edition* Lipsticks U.P $42
Elizabeth Arden *Limited Edition* Lipsticks U.P $42
Item Q&A
  • Question : Inquiry for the item from bel****Apr 09, 2019

  • Question : Inquiry for the item from bel****Apr 07, 2019

  • Question : Inquiry for the item from kli****Mar 25, 2019

  • Question : Inquiry for the item from cat****Mar 08, 2019

    Hi seller,

    What is the expiry date for lipstick color, pale petal?
    If option for store pick up @ Paya Lebar Square?
    Pls advise before proceed order.

    Answer : [Re] Inquiry for the item from cat****

    Hi. Manufactured Date February 2018. Expiry Date is February 2021. Store pick up is at Paya Lebar Square #01-51. Thank you.

  • Question : Inquiry for the item from cat****Mar 07, 2019

    When is the expiry for lipsticks? Moisture or Matt series

    Answer : [Re] Inquiry for the item from cat****

    Hi. Its moisture series. Expiry is February 2018. Thank you.

    Question : [Re] Inquiry for the item from cat****

    2018……? Now is 2019. Already expired?

    Answer : [Re] Inquiry for the item from cat****

    Hi. Sorry typo error. Manufactured Date February 2018. Expiry Date is February 2021. Thank you.

+View all Notice, FAQ, Q&A >>
SK-II 2pcs Travel *FREE Giveaway*
SK-II 2pcs Travel *FREE Giveaway*
Item Q&A
  • Question : Inquiry related delivery from fuw****Apr 03, 2019

    Hi seller, I know item is free but how can you not paste any stamp on the parcel? I have to pay a fine of $2 for it.

    Answer : [Re] Inquiry related delivery from fuw****

    Hi. We are sorry to hear about this. We did pay for postage to deliver. The postage was $1 for this package. The postage was in a sticker form.

    Question : [Re] Inquiry related delivery from fuw****

    Hi seller, a solution should be given instead like reimbursing for the fine amount. I am considering complaining to qoo10.

    Answer : [Re] Inquiry related delivery from fuw****

    As we did paid for the postage, we need to investigate before we can reimbursed.

  • Question : Inquiry for the item from dez****Dec 30, 2018

    hi

    what are the manufacturing dates of beauty travel set?

    Answer : [Re] Inquiry for the item from dez****

    please advise

    Question : [Re] Inquiry for the item from dez****

    Hi. Manufacturing date is July 2018. Thank you.

    Answer : [Re] Inquiry for the item from dez****

    Hi. Noted. Will place order now

    Question : [Re] Inquiry for the item from dez****

    Hi. Pla ed order already. Thanks!

    Answer : [Re] Inquiry for the item from dez****

    Noted. Thank you.

    Question : [Re] Inquiry for the item from dez****

    Hey what happened to my order why its cancelled

    Answer : [Re] Inquiry for the item from dez****

    Hi. We have cancelled the order because the item with the promo pricing ($89.90) is already out of stock. However, we still have this item for the price of $169.90. We apologize for the inconvenience. Thank you.

    Question : [Re] Inquiry for the item from dez****

    How come out of stock when there is still 10pcs available before I ordered. On your first message you said wrong pricing, now its out of stock. Its bery disappointing

    Answer : [Re] Inquiry for the item from dez****

    Hi. We're really sorry for the inconvenience. Thank you for understanding.

    Question : [Re] Inquiry for the item from dez****

    I dont care now. What im concerned is that when are you going to return my money? It was already been deducted until now not refunded. The money was transferred susccessfully. Not refunded yet!!!!!!

    Answer : [Re] Inquiry for the item from dez****

    I dont care now. What im concerned is that when are you going to return my money? It was already been deducted until now not refunded. The money was transferred susccessfully. Not refunded yet!!!!!!

    Question : [Re] Inquiry for the item from dez****

    See??? Already deducted

    Answer : [Re] Inquiry for the item from dez****

    Hi. We will refund back the amount to you. We will inform you as soon as the money has already been refunded to your account. Thank you.

    Question : [Re] Inquiry for the item from dez****

    When will you refund it? I need the money ro buy from the other seller. No wonder you have no recent good feedbacks. Not a responsible seller. Will lodge a report kn thos

    Answer : [Re] Inquiry for the item from dez****

    *on this

    Question : [Re] Inquiry for the item from dez****

    Hi. We have confirmed with Qoo10 and according to them, processing of refund is within 2 weeks. Thank you.

    Answer : [Re] Inquiry for the item from dez****

    No need. I settled my own. You are not a good seller

    Question : [Re] Inquiry for the item from dez****

    We are sorry for any inconvenience caused.Thank you.

  • Question : ProductsMay 17, 2018

    Hi, may I know if the products are authentic and what is the manufacturing date for FTE and FT clear lotion. Thanks a lot!

    Answer : [Re] Products

    Hi. Our products are all Authentic. Manufacturing date for SK II FT Essence 330ML & 230ML is 2018, FT Essence 160ML is 15/11/2017, Clear Lotion 230ML is 01/10/2017, 160ML is 01/08/2017. Thank you.

Clinique Even Better Range * MIX N MATCH ANY 2 * Travel Sized
Clinique Even Better Range * MIX N MATCH ANY 2 * Travel Sized
Item Q&A
  • Question : Inquiry for the item from eto****Mar 27, 2019

    Hi, what’s the size of the lipstick? Expiry date pls? Thanks

    Answer : [Re] Inquiry for the item from eto****

    Hi. Clinique Melon pop lipstick is 4g. Manufactured date is October 2017. Thank you.

  • Question : Inquiry for the item from liq****Mar 25, 2019

    For the 7 day scrub...was told that manufacturer date is Jan 2018...if not open the shelf life is how many years? Thanks

    Answer : [Re] Inquiry for the item from liq****

    Hi. Shelf life for skincare is 3 years Minimum. For the 7 day scrub, once opened must use within 24 months. Thank you.

  • Question : Inquiry for the item from cou****Mar 17, 2019

    Hi, may I know the expiry date of the Clinique day off makeup remover

    Answer : [Re] Inquiry for the item from cou****

    Hi. Expiry date for this item is 2020. Thank you.

  • Question : Inquiry for the item from 25t****Mar 13, 2019

    Hi
    Please advise expiry date for mild cleanser and 7 day scrub. Thanks!

    Answer : [Re] Inquiry for the item from 25t****

    Hi. Manufacture date for Liquid Facial Soap mild 30ml is December 2017. For 7-Day scrub 30ml manufacture date is January 2018. Thank you.

  • Question : Inquiry for the item from etl****Mar 08, 2019

+View all Notice, FAQ, Q&A >>
CLARINS Gentle Foaming Cleanser 30ML + Free Shipping!
CLARINS Gentle Foaming Cleanser 30ML + Free Shipping!
Item Q&A
  • Question : Inquiry for the item from esc****Aug 26, 2018

    what is expiry date for clarins body shaping cream?

    Answer : [Re] Inquiry for the item from esc****

    Hi. Expiry on 2021. Thank you.

  • Question : Inquiry for the item from swe****Jul 28, 2018

    What’s the expiry date for gentle forming cleanser?

    Answer : [Re] Inquiry for the item from swe****

    What’s the expiry date for gentle foaming cleanser?

    Question : [Re] Inquiry for the item from swe****

    Hi Manufacturing Year 2017,Thank You.

    Answer : [Re] Inquiry for the item from swe****

    Ok thank you

    Question : [Re] Inquiry for the item from swe****

    You're welcome.

  • Question : Expiry DateJul 27, 2018

    What is the expiry date of the Multi Nuit Night Cream for fine lines?

    Answer : [Re] Expiry Date

    Hi. Manufactured year is 2017. Thank you.

  • Question : Inquiry for the item from cn_****Jul 13, 2018

  • Question : Inquiry for the item from esc****Jun 08, 2018

    What is the expiry date if i buy from this sale?

    Answer : [Re] Inquiry for the item from esc****

    Hi. Expiry date is 2020. Thank you.

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TRAVEL SIZE MINIATURE DEAL
TRAVEL SIZE MINIATURE DEAL
Item Q&A
  • Question : Inquiry for the item from li.****Aug 07, 2018

    Hi, expiry date for Estée Lauder Intensive Recovery ampoules?

    Answer : [Re] Inquiry for the item from li.****

    Hi. Expiry for the item is on December 2019. Thank you.

  • Question : Inquiry for the item from juz****Aug 02, 2018

  • Question : Inquiry for the item from daw****Aug 01, 2018

    Hi seller
    May you advise what is the expiry date of the take it away make up remover lotion?
    Thanks

    Answer : [Re] Inquiry for the item from daw****

    Hi. Manufactured year for the item is 2016. Thank you.

  • Question : Estee Lauder resilience lift nightAug 01, 2018

    May i know when will the above item be on stock again?

    Answer : [Re] Estee Lauder resilience lift night

    Hi. Please do check our page regularly for more updates and promotions. Thank you.

  • Question : Inquiry for the item from oli****Jun 28, 2018

    Is the long last liptick #18 is under Estee Lauder?
    If so, what is full name of the lipstick n how many gram ?
    Thanks

    Answer : [Re] Inquiry for the item from oli****

    Hi. The item is Estee Lauder Long Last Lipstick Bois De Rose. Thank you.

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