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Item Question & Answer
[BRAND NEW] Xiaomi Redmi 6A/2GB+16GB/5.45inch LED/Export Set/1 month warranty/With Google Playstore
[BRAND NEW] Xiaomi Redmi 6A/2GB+16GB/5.45inch LED/Export Set/1 month warranty/With Google Playstore
Item Q&A
  • Question : Inquiry for the item from sno****Jan 21, 2019

  • Question : Inquiry for the item from fra****Jan 21, 2019

    Hi,

    What is the difference between china n global version

    Answer : [Re] Inquiry for the item from fra****

    hi buyer
    The international version is smoother, comes with Google and no program ads.thanks

    Question : [Re] Inquiry for the item from fra****

    So the international version is factory pre-installed with google and sealed? Normally how long it takes for phone to reach me after placing order?

    Thanks.

    Answer : [Re] Inquiry for the item from fra****

    hi buyer
    once you order ,we will send the item to you within 2days. thanks

    Question : [Re] Inquiry for the item from fra****

    Ok. Thanks.

  • Question : Inquiry for the item from hoc****Jan 18, 2019

    Interested in the Redmi 6A (normal) model.

    Is this phone compatible with the Singapore newest telecom (TPG) SIM card?

    Is the interface in English? If not, can you install to English version for me at no cost?

    Understand the normal does not come with Google Play Store. Can you install for me at no cost?

    Besides the Google Play Store already pre-installed in the Gobal version. Are there any other main/critical difference(s) between the normal and the Gobal versions?

    Answer : [Re] Inquiry for the item from hoc****

    hi buyer
    do you order?
    the redmi 6A can use the singapore SIM card.
    if the china version, you can set into english language.

    if you need us to help you install the google play store, we will charge you $3.5.

    normally,the gobal version is more language that you can set more language. and the google play store have intstalled already.
    thanks

    Question : [Re] Inquiry for the item from hoc****

    Have not placed order yet but considering to do so.

    In your item description for the normal Redmi 6A, it is stated that “...”With Google Playstore”..(see attached photo). Why you mentioned there is a charge of $3.50 for doing the installation? Can this installation of the Google Playstore be done free of charge, as per advertised?

    Answer : [Re] Inquiry for the item from hoc****

    hi buyer
    sorry about the charge fee,beacuse i understand wrongly. the charge fee is for mipad.
    for the redmi 6A, we install already and it is free.
    thanks

    Question : [Re] Inquiry for the item from hoc****

    That’s fantastic!😃 Great to hear that👍🏻👍🏻👍🏻.
    Thanks for the prompt response.
    I’ll place the order for Redmi 6A in the case...:)
    THANKS 😉

    Answer : [Re] Inquiry for the item from hoc****

    ok thanks

  • Question : Inquiry for the item from dzd****Jan 17, 2019

  • Question : Inquiry for the item from oh_****Jan 15, 2019

    Hi

    For non global set

    1) is it brand new set or refurbished set?
    2) non global set can change language to English ?
    3) non global set still can download WhatsApp and other games app ?
    4) Can I still update the apps for non global set?

    Answer : [Re] Inquiry for the item from oh_****

    hi buyer
    you can set the item to english, download the game app , and also can update the apps.
    thanks

+View all Notice, FAQ, Q&A >>
Xiaomi ZMi 4G Wireless Router Power Bank 10000mAh [Black]
Xiaomi ZMi 4G Wireless Router Power Bank 10000mAh [Black]
Item Q&A
Xiaomi QCY T1 Wireless Earphones Bluetooth Earphones 3D Stereo Sound Earbuds
Xiaomi QCY T1 Wireless Earphones Bluetooth Earphones 3D Stereo Sound Earbuds
Item Q&A
  • Question : Inquiry for the item from zly****Jan 21, 2019

  • Question : Inquiry related delivery from kar****Jan 08, 2019

  • Question : Inquiry for the item from ser****Jan 21, 2019

    Hi seller, I just bought the earphones this month but now the left earphone isn’t working anymore, it refuses to pair with my phone Nor my laptop. Do u have any workaround solutions for this?

    Answer : [Re] Inquiry for the item from ser****

    hi buyer
    the item is not working now?
    you can return with the order NO and imei.
    thanks

    Question : [Re] Inquiry for the item from ser****

    Hi Seller

    My order no. is 124189838. Do you have stock for QCY T1 black? I can drop by your office for a one-to-one exchange.

    Answer : [Re] Inquiry for the item from ser****

    hi buyer
    so far we donot have the stock . please wait for next week. thanks

  • Question : Inquiry for the item from rus****Jan 21, 2019

    Gd morn Seller, Would like to know has the stock for QCY T1 arrive?
    Many thks.
    Liew

    Answer : [Re] Inquiry for the item from rus****

    hi buyer
    so far the item didinot come. many thanks

  • Question : Inquiry for the item from 244****Jan 20, 2019

    I am looking for QCY t1, Can i know when you will get stock

    Answer : [Re] Inquiry for the item from 244****

    hi buyer
    so far the stock didonot come .please wait. many thanks

+View all Notice, FAQ, Q&A >>
Apple iPhone X Smart Phones 64/256GB Rom 5.8Inch Face ID 3GB Ram 12MP Dual Camera A11 Bionic Hexa
Apple iPhone X Smart Phones 64/256GB Rom 5.8Inch Face ID 3GB Ram 12MP Dual Camera A11 Bionic Hexa
Item Q&A
  • Question : Inquiry related delivery from 245****Jan 03, 2019

  • Question : Inquiry from Mar****Jan 02, 2019

    Can the battery be change at Apple Service Centre?

    Answer : [Re] Inquiry from Mar****

    HI buyer,
    change? nope

    Question : [Re] Inquiry from Mar****

    Hi, I mean whether if I buy from you . Can I change the battery at Apple service centre on my own? Cos if the battery had been tampered, Apple service Centre will not entertained.

    Answer : [Re] Inquiry from Mar****

    hi buyer,
    what you mean is that after you purchase it from us, you want to get a new battery from the apple store right? is up to you about changing the battery, if you wish to get a new battery from the apple store, you can just do so

  • Question : Inquiry for the item from jun****Dec 30, 2018

    Hi seller,

    Understand there is no Apple warranty, but can we check the IMEI number on the spot when we come down to collect the iPhone?
    Is Dec 31 available for store pickup?
    Thanks!

    Answer : [Re] Inquiry for the item from jun****

    Hi buyer,
    yes, we have the stock, you can come down today

    Question : [Re] Inquiry for the item from jun****

    Hi, I just called and the lady said there is no stock for iPhone X. Pls confirm if it’s available for pickup today. Don’t want to make a wasted trip. Thanks!

    Answer : [Re] Inquiry for the item from jun****

    Hi buyer, we have only reserved for customer who have order eariler on, may i know which one you are looking, we have the 256gb in stock now

    Question : [Re] Inquiry for the item from jun****

    Hi, I ordered the 64gb, when is the earliest I can get it? Thanks!

    Answer : [Re] Inquiry for the item from jun****

    Hi buyer, have you order the item?

    Question : [Re] Inquiry for the item from jun****

    Yes I ordered the 64gb

    Answer : [Re] Inquiry for the item from jun****

    HI buyer,
    can i have your order no and i will check for you

    Question : [Re] Inquiry for the item from jun****

    287130381

    Answer : [Re] Inquiry for the item from jun****

    hi buyer,
    noted, you can come down and collect the item with your pick up voucher today 11am-1pm 230pm-530pm

  • Question : Inquiry for the item from yow****Dec 29, 2018

    Hi are there any dent and scratches on the phone?

    Answer : [Re] Inquiry for the item from yow****

    Hi buyer,
    9.5 condition new,

  • Question : Inquiry for the item from 261****Dec 27, 2018

+View all Notice, FAQ, Q&A >>
AirDots Bluetooth Earphone Youth Version stereo Bass BT 5.0 Headphone
AirDots Bluetooth Earphone Youth Version stereo Bass BT 5.0 Headphone
Item Q&A
  • Question : Inquiry for the item from nws****Jan 21, 2019

    Hi is the mini in stock? Which is the newer version? The 3 different size of ear pieces are available for mini or youth? Tks

    Answer : [Re] Inquiry for the item from nws****

    hi buyer
    the xiaomi airdots , we have the stock. thanks

  • Question : Inquiry from kel****Jan 18, 2019

  • Question : Inquiry for the item from hua****Jan 18, 2019

    hello, do the earpiece have volume control?

    Answer : [Re] Inquiry for the item from hua****

    hi buyer
    yup, the item has the colum controller.
    thanks

  • Question : Inquiry for the item from ivy****Jan 16, 2019

    Hi May I check if it is compatible to Iphones?

    Answer : [Re] Inquiry for the item from ivy****

    hi buyer
    any phone can connect with bluetooth.
    thanks

  • Question : Inquiry for the item from jel****Jan 16, 2019

    Hello,

    May i know if you have stock for the black color AirDots?

    Answer : [Re] Inquiry for the item from jel****

    hi buyer
    we have only the white color in stock.
    thanks

+View all Notice, FAQ, Q&A >>
Ready Stocks Original MI BAND 3 Global Version Sports Smart Wristband Bracelet Heart Rate Fitness
Ready Stocks Original MI BAND 3 Global Version Sports Smart Wristband Bracelet Heart Rate Fitness
Item Q&A
  • Question : Inquiry related delivery from jes****Jan 20, 2019

    Hi seller, can check if I able to purchase n self collect on the same day too?? Thank you.

    Answer : [Re] Inquiry related delivery from jes****

    hi buyer
    once you order , we will send the item within 2days.
    thanks

    Question : [Re] Inquiry related delivery from jes****

    Noted with thanks!

    Answer : [Re] Inquiry related delivery from jes****

    welcome

  • Question : Inquiry for the item from cha****Jan 20, 2019

    Hi there. What is the difference between the global and the normal version?

    Answer : [Re] Inquiry for the item from cha****

    hi buyer
    the diffrence is the language. the global i senglish and the normal version is chinese. thanks

  • Question : Inquiry for the item from sop****Jan 14, 2019

    Hi! Additional cover refers to?

    Answer : [Re] Inquiry for the item from sop****

    hi buyer
    it has cover.
    thanks

    Question : [Re] Inquiry for the item from sop****

    Hi! Cover or screen protector? How does it look like?

    Answer : [Re] Inquiry for the item from sop****

    hi buyer
    both have.
    thanks

  • Question : Inquiry related delivery from 233****Jan 10, 2019

  • Question : Inquiry for the item from ten****Jan 08, 2019

    This watch got countdown and alarm?

    Answer : [Re] Inquiry for the item from ten****

    Hi buyer, what do you mean by countdown?

    Question : [Re] Inquiry for the item from ten****

    Countdown timer. U set 25 mins and it will go backwards

    Answer : [Re] Inquiry for the item from ten****

    Hi buyer, nope cannot.

+View all Notice, FAQ, Q&A >>
XIAOMI MIPAD 4/Tablet/WIFI/LTE/ MI Pad 4 Plus 64GB/ 128GB
XIAOMI MIPAD 4/Tablet/WIFI/LTE/ MI Pad 4 Plus 64GB/ 128GB
Item Q&A
  • Question : Inquiry for the item from Boo****Jan 21, 2019

  • Question : Inquiry for the item from ong****Jan 19, 2019

    is there a warranty? if yes, how long?

    Answer : [Re] Inquiry for the item from ong****

    hi buyer
    the item's warranty is one nomth. thanks

  • Question : Inquiry related delivery from dz7****Jan 18, 2019

    So you have ready stocks if I collect today?

    Answer : [Re] Inquiry related delivery from dz7****

    hi buyer
    have you ordered the item? what model do you order?
    some item ,we donot have the stock.
    thanks

  • Question : Inquiry related delivery from thd****Jan 11, 2019

  • Question : Inquiry for the item from 236****Jan 06, 2019

    MI PAD4 - WiFi 3 GB/32GB - Does this model has slot for SD card?

    Thanks,
    Ajay

    Answer : [Re] Inquiry for the item from 236****

    hi buyer,
    only LTE version can

+View all Notice, FAQ, Q&A >>
Xiaomi Mi Max 3 Max3|4GB RAM 64GB ROM|Snapdragon 636 Octa Core|6.9 Full Screen|
Xiaomi Mi Max 3 Max3|4GB RAM 64GB ROM|Snapdragon 636 Octa Core|6.9 Full Screen|
Item Q&A
  • Question : Inquiry for the item from hen****Jan 20, 2019

    Does it support wireless charging?

    Answer : [Re] Inquiry for the item from hen****

    hi buyer
    the item doesnot support.
    thanks

  • Question : Inquiry for the item from hen****Jan 20, 2019

    Mi Max 3 has "AFC" sensor for tap & pay?

    Answer : [Re] Inquiry for the item from hen****

    hi buyer
    you can check the qustion on google. i really donot know thanks

  • Question : Inquiry for the item from hen****Jan 20, 2019

    Can you flash the phone to Global ROM for buyer?

    Answer : [Re] Inquiry for the item from hen****

    hi buyer
    you ordering online is cheaper. thanks

  • Question : Inquiry for the item from ger****Jan 19, 2019

    For 6GB Ram128GB
    1. Is it global rom?
    2. Playstore installed?
    3. If buy 12mth warranty, is this warranty by xiao MI shop sg?

    Answer : [Re] Inquiry for the item from ger****

    hi buyer
    so far we donot have the stock. you can order this friday .
    you can choose the global rom with the playstore . what's more ,the 12mth waranty is that our shop will help repair.
    thanks

  • Question : Inquiry for the item from lim****Jan 18, 2019

    Is the phone preload with Playstore?

    Answer : [Re] Inquiry for the item from lim****

    hi buyer
    the phone , we download the playstore already.
    thanks

+View all Notice, FAQ, Q&A >>
**Buy and Collect immediately **Oneplus 6T 6+128/8+128/8+256/10+256 Oxygen OS 3Month  Free Warranty
**Buy and Collect immediately **Oneplus 6T 6+128/8+128/8+256/10+256 Oxygen OS 3Month Free Warranty
Item Q&A
  • Question : Inquiry for the item from val****Jan 20, 2019

    Hi dear sellar, can i pay installment for every month?

    Answer : [Re] Inquiry for the item from val****

    hi buyer
    you ca check with Qoo10.many thanks

  • Question : Inquiry for the item from XLR****Jan 13, 2019

    Hi, can if I just order the normal Xiaomi 6A (non-global version), does it also have the Google Play Store installed already? Is there any difference now between normal and global?

    Thanks!

    Answer : [Re] Inquiry for the item from XLR****

    hi buyer,
    we have alr install it for you

    Question : [Re] Inquiry for the item from XLR****

    Thank you

    Answer : [Re] Inquiry for the item from XLR****

    welcome

  • Question : Inquiry for the item from yeo****Jan 14, 2019

  • Question : Inquiry for the item from 241****Jan 12, 2019

  • Question : Inquiry for the item from zhi****Jan 13, 2019

+View all Notice, FAQ, Q&A >>
XIAOMI MIPAD 4/Tablet/WIFI/LTE/ MI Pad 4 Plus 64GB/ 128GB
XIAOMI MIPAD 4/Tablet/WIFI/LTE/ MI Pad 4 Plus 64GB/ 128GB
Item Q&A
  • Question : Inquiry for the item from pot****Jan 19, 2019

    Hi the mipad 4 64gb is it global or china rom? If i factory reset will i still have to reinstall the playstore?

    Answer : [Re] Inquiry for the item from pot****

    hi buyer
    we have both. the global have the playstore already and the china version need to restall . thanks

  • Question : Inquiry for the item from 236****Jan 15, 2019

    Purchased from you the LTE version, but LTE is not working when WIFI is off.

    Please advice what can be done?

    Answer : [Re] Inquiry for the item from 236****

    Hi buyer, have you tried to restart it?

    Question : [Re] Inquiry for the item from 236****

    Tried restart many times, even put SIM card to other tablet. I can run lte.

    Answer : [Re] Inquiry for the item from 236****

    Hi buyer, would like to come down to our store for us to take a look on the item?

    Question : [Re] Inquiry for the item from 236****

    Address pls

    Answer : [Re] Inquiry for the item from 236****

    Address pls

    Question : [Re] Inquiry for the item from 236****

    Address pls

    Answer : [Re] Inquiry for the item from 236****

    Hi buyer, our address is 3027 Ubi Road 1, #04-126. Thank you.

    hi buyer
    our location is blk 3027 ubi road 1,#4-126,S408720.
    thanks
    (Jan 15, 2019 18:25)

    Question : [Re] Inquiry for the item from 236****

    What's your opening hours?

    Answer : [Re] Inquiry for the item from 236****

    hi buyer
    we are office hour. and you can come down from 2:30pm to 5:30pm/
    thanks

  • Question : Inquiry for the item from 242****Jan 13, 2019

    Have ex-stocks for 4gb/64gb black or gold? If not, when the next batch coming in?

    Answer : [Re] Inquiry for the item from 242****

    hi buyer,
    may i know which one are you looking for? the wifi one or LTE

  • Question : Inquiry for the item from rei****Jan 12, 2019

  • Question : Inquiry for the item from wei****Jan 11, 2019

+View all Notice, FAQ, Q&A >>
**Buy and Collect immediately **Oneplus 6T 6+128/8+128/8+256/10+256 Oxygen OS 3Month Free Warranty
**Buy and Collect immediately **Oneplus 6T 6+128/8+128/8+256/10+256 Oxygen OS 3Month Free Warranty
Item Q&A
  • Question : Inquiry for the item from hoz****Jan 19, 2019

    Hi, may I know what is the address of your shop?

    Answer : [Re] Inquiry for the item from hoz****

    hi buyer
    our address is blk 3027 ubi road ,4-126.s408720. openning from monday to friday between 11am-13pm with 14:30 -17:30 pm.
    thanks

  • Question : Inquiry for the item from 233****Jan 12, 2019

    Hi, i am planning to buy a 8gb / 128gb version. May i know which color is ready stock and you can ship as soon as possible?

    Thanks

    Answer : [Re] Inquiry for the item from 233****

    hi buyer
    which color would you want to buy? once you order , will do delivery within 2days.
    Thanks

  • Question : Inquiry for the item from kaz****Jan 07, 2019

  • Question : Inquiry for the item from mil****Dec 21, 2018

    Is the Mclaren Oneplus 6T in stock?

    Answer : [Re] Inquiry for the item from mil****

    Hi buyer,
    not ready yet

  • Question : auction stockOct 07, 2016

    hi, i won the auction, can i check if red is still in stock? thanks

    Answer : [Re] auction stock

    Dear buyer,

    Yes, the red Color is in stock :)


    Warmest Regards,

+View all Notice, FAQ, Q&A >>
Xiaomi Cleanfly Car Dust Cleaner Wireless Portable Vacuum Hand-Helded Car Dust Cleaner
Xiaomi Cleanfly Car Dust Cleaner Wireless Portable Vacuum Hand-Helded Car Dust Cleaner
Item Q&A
  • Question : Inquiry for the item from gms****Jan 18, 2019

    I have bought 2units of vacuum cleaner and would like to buy charger so that I can charge at home. May I know where to buy?
    Thanks

    Answer : [Re] Inquiry for the item from gms****

    hi buyer
    you can buy the changer online.
    thanks

    Question : [Re] Inquiry for the item from gms****

    CAN SEND ME LINK TO PURCHASE, THANKS

    Answer : [Re] Inquiry for the item from gms****

    hi buyer
    so sorry we donot sell it. thanks

  • Question : Inquiry for the item from she****Jan 13, 2019

    Hello .. can i check w u is there in stock for the xiaomi cleanfly. ?

    Answer : [Re] Inquiry for the item from she****

    hi buyer,
    yes we do have the stock

    Question : [Re] Inquiry for the item from she****

    Is it possible to collect tomorrow?

    Answer : [Re] Inquiry for the item from she****

    hi buyer
    you can come down from 2:30pm to 5:30pm trm.
    thanks

  • Question : Inquiry for the item from pre****Jan 14, 2019

    Hi is item in stock for cleanfly?

    Answer : [Re] Inquiry for the item from pre****

    hi buyer
    Yes. it is worth to buying.
    Thanks

    Question : [Re] Inquiry for the item from pre****

    thanks when will you deliver if I place order today? :)

    Answer : [Re] Inquiry for the item from pre****

    Hi buyer, the delivery usually will take 3 to 5 working days. Thank you.

  • Question : Inquiry for the item from gms****Jan 07, 2019

    hi warranty is it one to one exchange Local?

    Answer : [Re] Inquiry for the item from gms****

    hi buyer,
    stock haven arrive yet, yes

  • Question : Inquiry for the item from 238****Jan 06, 2019

    Any stock? Got power adaptor?

    Answer : [Re] Inquiry for the item from 238****

    hi buyer,
    wireless

+View all Notice, FAQ, Q&A >>
NEW xiaomi PLAY 5.84 inch 64GB/128GB with google play store installed
NEW xiaomi PLAY 5.84 inch 64GB/128GB with google play store installed
Item Q&A
  • Question : Inquiry for the item from 240****Jan 18, 2019

    1. Can the handphone be shipped with the settings and menus in English (not Chinese)?

    2. What is Global ROM (other people are asking if the phone has this)?

    3. When you say the item can be shipped with Google Play installed and Global ROM - what does this mean?

    Answer : [Re] Inquiry for the item from 240****

    hi buyer
    if you want the english seetting and then you can choose the global verision.

    the global rom is the english

    the meaning of the item has the google play install and global Rom and the normal is chinese.
    thanks

  • Question : Inquiry for the item from gel****Jan 13, 2019

    Is goggle play installed? Thanks

    Answer : [Re] Inquiry for the item from gel****

    hi buyer,
    google play store installed

  • Question : Inquiry for the item from shy****Jan 12, 2019

  • Question : Inquiry for the item from chp****Dec 29, 2018

    Global ROM and play store installed??

    Answer : [Re] Inquiry for the item from chp****

    Hi buyer,
    CN, we can install for you

  • Question : Inquiry for the item from Pas****Dec 29, 2018

    Does xiami play got radio installed...

    Answer : [Re] Inquiry for the item from Pas****

    Hi buyer,
    i don;t think so

+View all Notice, FAQ, Q&A >>
Ready Stock- Sup X Game Console Emulator built-in 400 games box Console Best Christmas Present
Ready Stock- Sup X Game Console Emulator built-in 400 games box Console Best Christmas Present
Item Q&A
  • Question : Inquiry for the item from Tan****Jan 18, 2019

    请问一下,你们说去查看资料后,就没有下文了。到底是什么样呢?不然我要许消订单了,我付💰了还要受你们的气和看脸色呀!

    Answer : [Re] Inquiry for the item from Tan****

    hi buyer
    may have your order No.
    thanks

    Question : [Re] Inquiry for the item from Tan****

    287871214

    Answer : [Re] Inquiry for the item from Tan****

    hi buyer
    we have the stock ,just now check you choose the store pick up. so youcan come downwith the order NO or vocher.
    thanks

  • Question : 关于商品haz****会员的咨询。Jan 15, 2019

  • Question : Inquiry related cancel and refund from cra****Dec 28, 2018

    Hi seller.. game cannot start.. and item came without battery.. please advice on exchange or refund

    Answer : [Re] Inquiry related cancel and refund from cra****

    Hi buyer, you can bring back the item to us as long as it is within our 7 days warranty and we can make exchange for you. Just need you to bring the item and order no. Thank you.

    Question : [Re] Inquiry related cancel and refund from cra****

    I have a newborn baby to care for I wont be able to travel down to get an exchange and the missing battery.. any other arrangements possible?

    Answer : [Re] Inquiry related cancel and refund from cra****

    I have a newborn baby to care for I wont be able to travel down to get an exchange and the missing battery.. any other arrangements possible?

    Question : [Re] Inquiry related cancel and refund from cra****

    Hi buyer, can i have your order no, i will just sent you a new battery

    Answer : [Re] Inquiry related cancel and refund from cra****

    My order number is 286334426. Thank you.

    Question : [Re] Inquiry related cancel and refund from cra****

    Hi buyer, will mail to you vis singpost

    Answer : [Re] Inquiry related cancel and refund from cra****

    Hi almost 2 weeks already but I haven bot receive the battery

    Question : [Re] Inquiry related cancel and refund from cra****

    hi buyer
    i will update to my colleague
    thanks

  • Question : Inquiry related delivery from viv****Jan 13, 2019

  • Question : Inquiry from MsA****Jan 13, 2019

+View all Notice, FAQ, Q&A >>
Xiaomi Mi TV Box 3 Enhanced Edition [White]
Xiaomi Mi TV Box 3 Enhanced Edition [White]
Item Q&A
  • Question : Inquiry for the item from 241****Jan 17, 2019

    Dear seller, Mi box 3 enhanced version have ex-stock ? if yes, can I do self collection? Cheers !

    Answer : [Re] Inquiry for the item from 241****

    hi buyer
    the item is from the overseas. so far we donot have stock in SG.
    you can order and will send the item to you from overseas dirctly.
    thanks

  • Question : Inquiry for the item from car****Jul 02, 2018

    Hi, may I know what’s different between xiaomi tv box 3 pro and 3 enhance ?3 enhance isatest model? Suitable for Samsung digital tv?how many Programme included ?

    Answer : [Re] Inquiry for the item from car****

    hi buyer,

    3 enhance is the lastest veresion,you can refer to the xiaomi webside and we have attached with their pdf file for the program

Xiaomi MIJIA Air Conditioning Companion (White)
Xiaomi MIJIA Air Conditioning Companion (White)
Item Q&A
Apple 16/64/128GB iPhone 6/6s/6Plus ★ Factory Unlocked  4G LTE Smartphone Refurbished  US SET
Apple 16/64/128GB iPhone 6/6s/6Plus ★ Factory Unlocked 4G LTE Smartphone Refurbished US SET
Item Q&A
  • Question : Inquiry related delivery from Sre****Jan 17, 2019

    Hi I order full set iPhone 6 64 GB .. but i received only phone .. what about charger ?? And box set??

    Answer : [Re] Inquiry related delivery from Sre****

    hi buyer
    send you soon
    thanks

  • Question : iphoneAug 26, 2018

    what is the different between iphone touch and no touch?

    Answer : [Re] iphone

    one with fingerpirnt one is without

  • Question : Inquiry for the item from ela****Mar 19, 2018

❤ XIAOMI WEMAX TV Laser projector short throw 4k android from up to 150 inch
❤ XIAOMI WEMAX TV Laser projector short throw 4k android from up to 150 inch
Item Q&A
  • Question : Inquiry for the item from nsy****Jan 16, 2019

    What’s the difference between the 3 models u sell ?

    Answer : [Re] Inquiry for the item from nsy****

    hi buyer
    the diffrence is that wemax onepro is bigger than xiaomi. what's more,the xiaomi international version is global version.
    thanks

iPhone 6/6Plus/ 4.7/5.5 inch / 16/64/128GB/ With Touch ID Full Set / Condition:9/10 30 Days Warranty
iPhone 6/6Plus/ 4.7/5.5 inch / 16/64/128GB/ With Touch ID Full Set / Condition:9/10 30 Days Warranty
Item Q&A
  • Question : Inquiry related return and exchange from 211****Jan 11, 2019

    Hi, I purchased the iPhone 6 No Touch / Capacity: 64Gb on 26 Sept 2018.
    Order number: 276595953
    I started experiencing battery problems in the 2month, by the 3rd month, the ear piece stopped working and I can only take calls on speaker mode.
    Based on the multiple unrelated problems with the phone and what I read online, I strongly suspect there were pre-existing issues with the motherboard which were not resolved properly before the phone was sold to me.
    I simply can’t imagine a properly refurbished phone falling apart so quickly.
    Kindly advise what I can do to get it back to working condition? Can I bring the phone down to your shop so you can take a look and find out what is causing all the problems?

    Answer : [Re] Inquiry related return and exchange from 211****

    hi buyer.
    your item has over warrant time . we can repair but will charge .
    Thanks

    Question : [Re] Inquiry related return and exchange from 211****

    Kindly note, I have little confidence in your repair given you sold me a badly refurbished phone in the first place. Please address my attached msg.

    Answer : [Re] Inquiry related return and exchange from 211****


    hi buyer
    if your iphone is during the warranty, we can retrun or refund gor you. but it is over the warranty already, so we can not do retrun or refund/
    thanks






  • Question : Inquiry for the item from jj0****Dec 21, 2018

  • Question : Inquiry for the item from 1as****Dec 24, 2018

  • Question : Battery Problem with iPhone6s Touch IDSep 23, 2018

    Hi, I recently ordered an iPhone6s with touch ID from you guys on 16/9/2018, and i just received it 20/9/2018.

    It's been 3 days that I've been using the iPhone and it seemed to be working well for the first few hours at first, then i realised that the battery runs out extremely quickly.

    The battery often went from 100% to 1% within an hour. The charging percentage also increases and decreases very quickly in a few seconds.

    I would like to ask if i can get an exchange for another set with battery that actually works in proper condition?
    Also, I have purchased the Purchase Guard Insurance which covers 3 months from my date of purchase.

    Please advice on how this problem can be solved?

    Answer : [Re] Battery Problem with iPhone6s Touch ID

    Hi buyer

    Can you visit our office at Superior Industrial Building No 51 Lorong 17 #06-01 Singapore 388571 we will take a look at it and exchange for you if needed

    Question : [Re] Battery Problem with iPhone6s Touch ID

    hi there, i tried to contact the number provided above to make an appoinment but the number is not valid. can you please provide a valid number? thanks

    Answer : [Re] Battery Problem with iPhone6s Touch ID

    Hi buyer, we have changed our location and no.
    you can call 6909 6128
    Thank yiou

  • Question : Inquiry for the item from kai****Nov 28, 2018

+View all Notice, FAQ, Q&A >>
2019 Xiaomi Newest Flagship Redmi Note7 Smartphone 660 Octa Core 48MP Dual AI Cameras 6.3 19.5:9 Ful
2019 Xiaomi Newest Flagship Redmi Note7 Smartphone 660 Octa Core 48MP Dual AI Cameras 6.3 19.5:9 Ful
Item Q&A
  • Question : Inquiry for the item from ano****Jan 15, 2019

    Is this under warranty?

    Answer : [Re] Inquiry for the item from ano****

    hi buyer
    yes, one month warranty.
    thanks

Authentic Apple AirPods **Singapore Local 1 Year Warranty** use your coupon here
Authentic Apple AirPods **Singapore Local 1 Year Warranty** use your coupon here
Item Q&A
  • Question : Inquiry for the item from chi****Jan 13, 2019

    hi! is there ready stock for this product? i’m planning to self collect

    Answer : [Re] Inquiry for the item from chi****

    hi buyer,
    did you order the item?

    Question : [Re] Inquiry for the item from chi****

    if i had ordered the item, i would have asked you when can i self-collect.
    to prevent myself from making an order for a no-stock item, allow me to repeat a simple question again:

    is there ready stock for this product?

    Answer : [Re] Inquiry for the item from chi****

    hi buyer
    sorry to inform you that so far we have no this stock.
    thanks

  • Question : Inquiry for the item from kau****Jan 01, 2019

  • Question : 상품 관련 con****님의 문의입니다.Dec 16, 2018

  • Question : Inquiry for the item from 260****Dec 11, 2018

    Hi is it 2 sets of airpods for $399? Can i collect immediately once I purchase on qoo10? Thanks!

    Answer : [Re] Inquiry for the item from 260****

    Hi buyer,
    we are out of stock for this item,
    thank you

    Question : [Re] Inquiry for the item from 260****

    Oh ok may I know when will there be a restock?

    Answer : [Re] Inquiry for the item from 260****

    Hi buyer,
    no stock for the restock,
    Thank you

  • Question : Inquiry for the item from Jay****Nov 30, 2018

+View all Notice, FAQ, Q&A >>
Original Global Xiaomi Mi TV Box S 4K HDR Android TV 8.1 Ultra HD 2G 8G WIFI Google Cast Netflix
Original Global Xiaomi Mi TV Box S 4K HDR Android TV 8.1 Ultra HD 2G 8G WIFI Google Cast Netflix
Item Q&A
  • Question : Inquiry for the item from zul****Jan 15, 2019

    Is this MDZ-22-AB?

    Answer : [Re] Inquiry for the item from zul****

    hi buyer
    can not understand your meaning?
    thanks

  • Question : Inquiry for the item from red****Jan 03, 2019

    Hi Seller
    Hi just received the item but I couldn’t download Myiptv4K app
    Could I return the item?
    Thx

    Answer : [Re] Inquiry for the item from red****

    hi buyer,
    yes, you can but pls note that we will only refund the item itself, the shipping fee may need you to bear with, as there is nothing wrong with the item

    Question : [Re] Inquiry for the item from red****

    Hi ty for the quick respond :)

    What’s the return procedure?

    Is it possible to self return to your address ( plz provide the address)

    Appreciate it
    —Ayu

    Answer : [Re] Inquiry for the item from red****

    hi buyer,
    you can retrun the item to ask via qexpress, our address is 3027 ubi road 1 #04-126
    contact no : 6909 6128
    grace

    Question : [Re] Inquiry for the item from red****

    Hi I hope you have received the return item
    And plz advise on the refund
    Thx
    —Ayu

    Answer : [Re] Inquiry for the item from red****

    Btw this is the details :)

    Question : [Re] Inquiry for the item from red****

    Hi buyer, yes we have received the return item. For the refund matters, you will need to email help@qoo10.sg. Thank you.

    Answer : [Re] Inquiry for the item from red****

    hi :)
    could you help me to advised the Q10 to release the refund to me as u have agreed i could return the item and already received it.
    they wanted me to give all the prove that you agreed the refund and the postage that the item is sent to u
    thank you so much
    i really apprecite it
    —Ayu

    Question : [Re] Inquiry for the item from red****

    hi buyer
    we will try our best to help you.
    Thanks

    Answer : [Re] Inquiry for the item from red****

    Thanks a million :))

    Question : [Re] Inquiry for the item from red****

    welcome

  • Question : Inquiry for the item from 243****Dec 27, 2018

    i purchased your mi box s but cannot download apps like youku, what to do??????????????

    Answer : [Re] Inquiry for the item from 243****

    Hi buyer,
    pls return back the item in full box, with the this imei no. 18762/280086350 and order no 286339643
    Thank you

    Question : [Re] Inquiry for the item from 243****

    Hi Seller, i still waiting for the address or method to send back the item. by Qxpress or post back to your office? please let me know. thank you

    Answer : [Re] Inquiry for the item from 243****

    Hi buyer,
    3027 ubi raod 1 #04-126, you can send back via qexpress (s)408720

  • Question : Inquiry for the item from fio****Dec 24, 2018

    Where to see the full channel or app list

    Answer : [Re] Inquiry for the item from fio****

    HI buyer,
    you can see it from the tv after you have connected

    Question : [Re] Inquiry for the item from fio****

    I would like to know what channel is available before purchase

    Answer : [Re] Inquiry for the item from fio****

    Hi buyer,
    as you can see it from the web page itself, spotify, shwotime, google play music, youtube..........and more

ZTE F327s★Senior Citizen Phone! User-Friendly! COMES w WARRANTY!
ZTE F327s★Senior Citizen Phone! User-Friendly! COMES w WARRANTY!
Item Q&A
  • Question : Inquiry for the item from enz****Jan 06, 2019

  • Question : Inquiry for the item from ale****Dec 31, 2018

    ZTE F327S not in the drop down list. How to purchase?

    Answer : [Re] Inquiry for the item from ale****

    Hi buyer,
    we do not have stock currently

  • Question : Inquiry for the item from k3r****Nov 03, 2018

    Hi Seller,


    Recently I bought a phone from you but it does not come with battery.

    Please advise.

    Thank you.

    Answer : [Re] Inquiry for the item from k3r****

    Hi buyer
    We will check your order , if there is any missing items ,we will send you again via singpost as soon as possible .
    Thank you

    Question : [Re] Inquiry for the item from k3r****

    Dear Seller,

    May I know if the battery has been sent to me as I yet to receive it

    Answer : [Re] Inquiry for the item from k3r****

    Hi buyer, can i have your order no. and i will check for you
    thank you

    Question : [Re] Inquiry for the item from k3r****

    281338127 & 281338128

    Answer : [Re] Inquiry for the item from k3r****

    Please assist to check and revert asap as I need to use the phone urgently and it hasn’t been 2 weeks but the missing battery did not deliver to me yet

    Question : [Re] Inquiry for the item from k3r****

    Hi buyer,
    may i kow is't both order numbers you don't have the battery of only one of the item?
    Thank yu

    Answer : [Re] Inquiry for the item from k3r****

    Hi Seller, it is only one of the order that doesn’t come with battery. The other has. So only 1 battery would be required to be sent to me.

    Thank you.

    Question : [Re] Inquiry for the item from k3r****

    Hi buyer,
    what is the model which is without the battery?
    thank you

    Answer : [Re] Inquiry for the item from k3r****

    6120

    Question : [Re] Inquiry for the item from k3r****

    Hi Seller, how is it? Has the battery been mailed out?

    Answer : [Re] Inquiry for the item from k3r****

    HI , we are sending out to you

    Question : [Re] Inquiry for the item from k3r****

    Okay. Thank you very much

    Answer : [Re] Inquiry for the item from k3r****

    No problem

    Question : [Re] Inquiry for the item from k3r****

    Dear Seller, May I know when the battery is sent out as till date I have yet to receive it.

    Answer : [Re] Inquiry for the item from k3r****

    Hi buyer, will check for you
    Thank you

    Question : [Re] Inquiry for the item from k3r****

    Hi Seller, any update, otherwise possible for me to go collect the battery from you as it is taking too Long.

    Answer : [Re] Inquiry for the item from k3r****

    Hi buyer,
    do you might to come down to our store to pick it up, i do not have your address shows here alr.pls bring along with your order no and take photo of what you received.
    Thank you
    Thank you

    Question : [Re] Inquiry for the item from k3r****

    Dear Seller,

    Please assist to provide the address and operating hours.

    Both the order number and the photo of what I received, I had sent to you twice.

    Answer : [Re] Inquiry for the item from k3r****

    Hi buyer,
    Mon-Fri 11am-1pm 2pm-530pm
    3027 Ubi road 1 #04-126
    Thank you

  • Question : Inquiry for the item from jan****Dec 06, 2018

    are all these 3G phones?

    Answer : [Re] Inquiry for the item from jan****

    Hi buyer,
    yes

  • Question : Inquiry related return and exchange from rya****Nov 13, 2018

    Hi seller
    Recently bought a 6120 and is not working.
    How can I exchange?
    Thanks

    Answer : [Re] Inquiry related return and exchange from rya****

    Hi buyer,
    you can come down to our store, from 11am-6pm Monday-Friday
    thank you

+View all Notice, FAQ, Q&A >>
Mijia SWDK KC101 Wireless Handheld Dust Mite Controller Rechargeable 2200mAh 6000pa Suction
Mijia SWDK KC101 Wireless Handheld Dust Mite Controller Rechargeable 2200mAh 6000pa Suction
Item Q&A
Xiaomi 90 Suitcase 20 Inch (White/Grey/Blue/Black)
Xiaomi 90 Suitcase 20 Inch (White/Grey/Blue/Black)
Item Q&A
  • Question : Inquiry for the item from luc****Dec 31, 2018

  • Question : Inquiry from luc****Dec 27, 2018

    Hi seller,
    Can send on Monday, 31 Dec?

    Answer : [Re] Inquiry from luc****

    Hi buyer,
    have you places your order

    Question : [Re] Inquiry from luc****

    Not yet, i’ve to make sure u can send on Monday

    Answer : [Re] Inquiry from luc****

    Hi buyer,
    we will send out the item 1-2ays after you have order the item, delivery will take 1-2 days, and may i klnow which item and what colour you are lokking for?

    Question : [Re] Inquiry from luc****

    Im looking for Black 20 Inch luggage. If you can guarantee Monday delivery, i’ll make payment on Sunday. Thank you

    Answer : [Re] Inquiry from luc****

    Hi there,
    May I know if we can request for Saturday delivery?

    Question : [Re] Inquiry from luc****

    Hi buyer,
    we are closed on weekends, if you place order today, item will only sent out on wed

    Answer : [Re] Inquiry from luc****

    Hi, can it be sent after 7pm on Wednesday?
    I’ve placed order today.

    Question : [Re] Inquiry from luc****

    I’ve post in another query under same id. Kindy refer private Q&A instead

    Answer : [Re] Inquiry from luc****

    Hi buyer,
    delivery is done by the qexpress side, we will sent out the items to them around 3pm, the delivery timing we cannot arrange for customers

  • Question : Inquiry for the item from pas****Nov 12, 2018

    Does anyone manage to do self collection for xiaomi suitcase order?

    Answer : [Re] Inquiry for the item from pas****

    HI buyer ,
    Yes, we do self collection
    You can come to our store to collect your item from 11am to 6pm
    thank you

  • Question : Dustcover bagAug 25, 2018

    Does the 20 inch luggage come with free dustcover bag? Thanks

    Answer : [Re] Dustcover bag

    hi buyer,

    yes that's original set included

    Question : [Re] Dustcover bag

    Thank u. Have placed an order yest

    Answer : [Re] Dustcover bag

    Hi, I’ve received the luggage but there’s no dust cover inside. Can you check? Thanks

    Question : [Re] Dustcover bag

    Im referring to the dust cover shown in the product page. See attached pic

    Answer : [Re] Dustcover bag

    Hi buyer

    Can you send us the image of the luggage

    Question : [Re] Dustcover bag

    See attached

    Answer : [Re] Dustcover bag

    Hi, any updates on this?

    Question : [Re] Dustcover bag

    hi buyer,

    before you open the packing box, did you unseal the box? dustcover was in side the packing box, like paper matirial

    Answer : [Re] Dustcover bag

    Are u refering to the attached pic? This is the only thing inside the packing box other than the luggage. This is just a plastic packaging, and not the dust cover shown in the product page.

    Question : [Re] Dustcover bag

    Hi buyer

    We will send you a replacement dustcover

    Answer : [Re] Dustcover bag

    ok thanks. Will wait for it

    Question : [Re] Dustcover bag

    Hi buyer

    We will update you once it is send out

    Answer : [Re] Dustcover bag

    Has the cover been sent out?

    Question : [Re] Dustcover bag

    Hi buyer

    The dust cover will only arrive next week

    Answer : [Re] Dustcover bag

    Hi, has the dust cover been mailed? I still haven’t received till now

    Question : [Re] Dustcover bag

    Hi buyer

    Nope the dustcover haven arrive

    Answer : [Re] Dustcover bag

    Any ETA? Its been more than a mth

    Question : [Re] Dustcover bag

    Hi, has the dustcover arrived?

    Answer : [Re] Dustcover bag

    hi buyer,

    20inch dont have dust cover bag, availale on 24 and 28, what’s your size? as we cant track your order

    Question : [Re] Dustcover bag

    erm that was what i asked at the beginning - whether 20 inch comes with dust cover, and you said yes. My luggage is 20 inch

    Answer : [Re] Dustcover bag

    Hi buyer,

    noted. the 20inch luggage we had check all our stocks all did not have dust bag

  • Question : Inquiry for the item from Kit****Aug 09, 2018

    Hi its this original?

    Answer : [Re] Inquiry for the item from Kit****

    Hi buyer

    Yes it is original

+View all Notice, FAQ, Q&A >>
Xiaomi WIFI Amplifier Gen 2 ★ WIFI Extender Gen 2★ Plus Amplifier Wireless Repeater
Xiaomi WIFI Amplifier Gen 2 ★ WIFI Extender Gen 2★ Plus Amplifier Wireless Repeater
Item Q&A
  • Question : Inquiry related return and exchange from gre****Dec 29, 2018

  • Question : Inquiry for the item from Tan****May 29, 2018

    Hi seller do u think I can go to your store today for pickup?

    Answer : [Re] Inquiry for the item from Tan****

    hi buyer,

    we are close on public holiday

Xiaomi Mi Max 3 Max3|4GB RAM 64GB ROM|Snapdragon 636 Octa Core|6.9 Full Screen|
Xiaomi Mi Max 3 Max3|4GB RAM 64GB ROM|Snapdragon 636 Octa Core|6.9 Full Screen|
Item Q&A
  • Question : Inquiry for the item from deb****Jan 02, 2019

    Happy New Year,
    Does this come with english language and google play store?

    Answer : [Re] Inquiry for the item from deb****

    HI buyer,
    yes, you can change the language to english, we can install google play store for you

  • Question : Inquiry for the item from tsl****Dec 30, 2018

    Do u hv mimax3 128GB Global version how much

    Answer : [Re] Inquiry for the item from tsl****

    HI buyer,
    only CN, can install google play store for you

  • Question : Inquiry for the item from agt****Dec 24, 2018

  • Question : Inquiry for the item from agt****Dec 21, 2018

    For mi max 3, 64 gb does it come with playstore installed & global rom?

    Answer : [Re] Inquiry for the item from agt****

    yes

  • Question : Inquiry for the item from agt****Dec 19, 2018

    CN rom means what? Can i still use it as what i bought from local seller with all the usual downloads of apps?

    Answer : [Re] Inquiry for the item from agt****

    Hi buyer,
    you can still use the phone in SG, only some app is CN one

+View all Notice, FAQ, Q&A >>
Xiaomi ZSH Bath Towel (Green/Blue/Violet/Orange/White)
Xiaomi ZSH Bath Towel (Green/Blue/Violet/Orange/White)
Item Q&A
  • Question : Inquiry for the item from cla****Jan 02, 2019

    hi seller,

    u are selling 1 towel at $34.90?
    or is it for 5 ?

    Answer : [Re] Inquiry for the item from cla****

    hi buyer, one only

  • Question : Inquiry for the item from hto****Dec 07, 2018

    Hi seller, what is the dimension of the bath towel.

    Answer : [Re] Inquiry for the item from hto****

    hi buyer,
    700 x 1400mm

9.5 Condition New UK Spec G950U Samsung S8 | S Plus 4+64GB Smartphone mobile device
9.5 Condition New UK Spec G950U Samsung S8 | S Plus 4+64GB Smartphone mobile device
Item Q&A
  • Question : Inquiry for the item from tci****Dec 29, 2018

    Is s9 plus 9 new with warranty from sumsung ?
    If so..that i should see any scratches on it right ?
    How soon will u deliver

    Answer : [Re] Inquiry for the item from tci****

    Hi buyer,
    warrantly is cover by us,
    9.5 condition new

    Question : [Re] Inquiry for the item from tci****

    Cover by your company ? If new..why not samsung ?

    Answer : [Re] Inquiry for the item from tci****

    Hi buyer,
    we have stated there it is a refurbished phone

  • Question : Inquiry for the item from smd****Nov 16, 2018

    Support Android Pay in Singapore?

    Answer : [Re] Inquiry for the item from smd****

    Yes it is

    thank you

  • Question : Inquiry for the item from psy****Nov 04, 2018

    new product original or refurbished?

    Answer : [Re] Inquiry for the item from psy****

    HI
    9.5 condition
    is second hand.
    thank you

  • Question : Inquiry for the item from isp****Oct 27, 2018

    Hi if i place otder today for s8. When can receive?

    Answer : [Re] Inquiry for the item from isp****

    Hi buyer

    Next week

    Question : [Re] Inquiry for the item from isp****

    Is it for all colours? Which model is ready stock?

    Answer : [Re] Inquiry for the item from isp****

    HI buyer

    All same

  • Question : Inquiry for the item from neo****Sep 25, 2018

+View all Notice, FAQ, Q&A >>
iPhone 7/7Plus 32/128GB MatteBlack AND Gold  with local Warranty
iPhone 7/7Plus 32/128GB MatteBlack AND Gold with local Warranty
Item Q&A
  • Question : Inquiry related delivery from tho****Dec 30, 2018

    This is NEW phone or second hand ? Don’t use the term export set we do not understand the meaning ... just say brand new yes or no or used or reconditioned

    Answer : [Re] Inquiry related delivery from tho****

    HI buyer,
    it says refurbished

  • Question : Inquiry related delivery from moe****Dec 22, 2018

    Hi can I self collect

    Answer : [Re] Inquiry related delivery from moe****

    Hi buyer,
    can i have your order no and check for you the item

  • Question : Inquiry related delivery from mym****Dec 13, 2018

    Hi, possible to collect directly from you? Need a hp urgently..

    Answer : [Re] Inquiry related delivery from mym****

    Hi buyer,
    we have 7 black 32gb in stock only

  • Question : Inquiry related delivery from nav****Nov 27, 2018

  • Question : Inquiry for the item from ngc****Nov 08, 2018

    Bro your iPhone 8plus 256gb got Red colour?

    Answer : [Re] Inquiry for the item from ngc****

    hi buyer,

    yes we have

    Question : [Re] Inquiry for the item from ngc****

    282739121 this my order iphone 8plus 256gb can charge to Red colour thank

    Answer : [Re] Inquiry for the item from ngc****

    hi buyer,

    you had cancel your order

    Question : [Re] Inquiry for the item from ngc****

    Bro got Red colour for iPhone 8plus 256gb if got I can reorder thank

    Answer : [Re] Inquiry for the item from ngc****

    Yes. you can place your order first, then we could help you arrange .

    thank you

    Question : [Re] Inquiry for the item from ngc****

    Bro you saw my order please send me Red colour thank

    Answer : [Re] Inquiry for the item from ngc****

    Hi buyer,
    yes, you need to place your order first, then we can arrange for you,
    thank you

+View all Notice, FAQ, Q&A >>