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Item Question & Answer
Pre-Order One plus 6 Mirror Black/Midnight Black/ Silk White 6GB RAM 64GB storage8GB RAM 128GB
Pre-Order One plus 6 Mirror Black/Midnight Black/ Silk White 6GB RAM 64GB storage8GB RAM 128GB
Item Q&A
  • Question : Inquiry from mud****May 20, 2018

    If I pre-order by when can I expect the mobile to be delivered to me.

    Answer : [Re] Inquiry from mud****

    hi buyer,

    item will be on 31 May, silk white on 16 June if earlier we will contact you

    Question : [Re] Inquiry from mud****

    Ok we get dashcahrger also included right.

    Answer : [Re] Inquiry from mud****

    yes 2 pin dash charger with global rom

  • Question : AvailabilityMay 24, 2018

    Hi, you mentioned that the black color will be available on 31 May. Can I arrange self collection on 1 June? What is your office address?

    Answer : [Re] Availability

    only via delivery,we will send out stocks after payment

  • Question : OxygenOS or HydrogenOSMay 24, 2018

    what is the OS?
    it is stated as oxygenOS.
    from wad i know oxygen os is A6003, global variant.
    hydrogen os is a5010, china variant.

    Answer : [Re] OxygenOS or HydrogenOS

    Hi buyer, CN spec with Google play

  • Question : 3 pin dash chargerMay 23, 2018

    Is the package comes with 3 pin charger?

    Answer : [Re] 3 pin dash charger

    hi its 2 pin charger

  • Question : Inquiry for the item from pen****May 23, 2018

    For the dash charger, is it 3 pin plug or the China plug?
    Is it running oxygen os with google play store?
    Sim unlocked?

    Answer : [Re] Inquiry for the item from pen****

    2 pin sim unlock

+View all Notice, FAQ, Q&A >>
Xiaomi Redmi Note 5 Pro High Edition 6GB/64GB * 4GB/64GB * 3GB/32GB | With Google Playstore |Export
Xiaomi Redmi Note 5 Pro High Edition 6GB/64GB * 4GB/64GB * 3GB/32GB | With Google Playstore |Export
Item Q&A
  • Question : Inquiry for the item from vpk****May 23, 2018

  • Question : Inquiry related delivery from shu****May 19, 2018

    I ordered on 12 may and it is 'shipped' few days later. I didn't know Singapore is the size of China. It has been on delivery for the past 4 days with no tracking number. When asked, seller blame it on qexpress. Please, if you have no stock just say so. I can wait. Just want a honest reply and a actual ETA. But no, seller hide and refuse to answer my query. Potential buyer buy at your own risk

    Answer : [Re] Inquiry related delivery from shu****

    hi buyer,

    your item was delivered

  • Question : Version of SmartphoneMay 12, 2018

    1) Is this China version or India version ?
    2) Does this support 4G in Singapore and India ? Are both LTE Bands covered ?

    Answer : [Re] Version of Smartphone

    hi buyer, international version. support 4G in singapore, china, india

  • Question : Inquiry for the item from khi****May 12, 2018

  • Question : Global Rom or China Rom?May 10, 2018

    Does this comes with Global Rom or China Rom?

    Answer : [Re] Global Rom or China Rom?

    cn spec with google play

XIAOMI Mi Mix 2S 2018 NEW MODEL/DESIGN
XIAOMI Mi Mix 2S 2018 NEW MODEL/DESIGN
Item Q&A
  • Question : Inquiry related delivery from kek****May 04, 2018

    Hi boss, have you shipped the phone? There seems to be no tracking status even though the shipping mode is qprime. Please advise. Thanks.

    Answer : [Re] Inquiry related delivery from kek****

    hi, please respond on the shipping status and provide the tracking number. it has been a long wait. The silence and delay are quite unprofessional.

    Question : [Re] Inquiry related delivery from kek****

    Hi buyer,

    you can track the shipment from the tracking system, if that's no valid update do send in another qpost or call qexpress to check the parcels, usually we will ship out the item after 2-3 busines day, if your order was over the friday or weekend, you will see the update on the next following week

    Answer : [Re] Inquiry related delivery from kek****

    you mentioned that you are selling international sets but the set i get is a china set with china rom. What happened?

    Question : [Re] Inquiry related delivery from kek****

    Do you have international set to exist l exchange? Otherwise I'll file a refund. Thanks

    Answer : [Re] Inquiry related delivery from kek****

    Do you have international set to exchange? Otherwise I'll file a refund. Thanks

    Question : [Re] Inquiry related delivery from kek****

    Hi buyer,

    item will be ship out on the next 2-3 working days after the purchase, or else your item was already on delivery you can track with the tracking

    Answer : [Re] Inquiry related delivery from kek****

    hi i did receive the set but it's a china set and not global set. I've filed a return, please help. Thanks.

    Question : [Re] Inquiry related delivery from kek****

    please facilitate return and refund for the wrong item

    Answer : [Re] Inquiry related delivery from kek****

    hi buyer,

    item is cn spec, you can install the google play by ourself, if you wish to return, you can send back to the address: superior industrial building, no 51 geylang lorong 17 #06-01

    Question : [Re] Inquiry related delivery from kek****

    The whole process to refund took too long do decided to keep the phone even though it's the wrong spec

  • Question : Inquiry for the item from cha****May 13, 2018

  • Question : Any warranty?May 11, 2018

  • Question : Inquiry for the item from pan****May 08, 2018

  • Question : Inquiry from ade****May 04, 2018

    This seller cancel my order on Lazada and can't even ship the item. If you cannot deliver the item then don't sell. Waste my coupon for you and waited for 2 weeks for nothing. Disappointed

    Answer : [Re] Inquiry from ade****

    Hi buyer,

    you can track the shipment from the tracking system, if that's no valid update do send in another qpost or call qexpress to check the parcels, usually we will ship out the item after 2-3 busines day, if your order was over the friday or weekend, you will see the update on the next following week

+View all Notice, FAQ, Q&A >>
2018 Latest Model - Xiaomi XiaoWa Robot Vacuum Cleaner
2018 Latest Model - Xiaomi XiaoWa Robot Vacuum Cleaner
Item Q&A
  • Question : Inquiry for the item from cyn****May 22, 2018

  • Question : Inquiry related delivery from nut****May 14, 2018

    where is your address?

    Answer : [Re] Inquiry related delivery from nut****

    Hi buyer,

    item will be ship out on the next 2-3 working days after the purchase, or else your item was already on delivery you can track with the tracking q1`1

  • Question : Can you deliver to Singapore?May 14, 2018

    Hi,
    I would like to purchase this robot vacuum cleaner.
    Do you deliver to Singapore?

    Answer : [Re] Can you deliver to Singapore?

    hi buyer,

    our shiping place is from singapore to buyer place, self pick up will start from 23 may 2018

  • Question : Inquiry for the item from wil****Apr 25, 2018

    hi seller,
    Is this the 2nd gen with smart mop function for this machine

    thank you

    wilson

    Answer : [Re] Inquiry for the item from wil****

    Hi buyer,

    That’s 2018 new model xiaowa

2018 latest chepaer XiaoMi Product - Konjac AI Translator
2018 latest chepaer XiaoMi Product - Konjac AI Translator
Item Q&A
  • Question : shippingMay 22, 2018

    Hello,
    The status of the item I purchased is under "shipping on delivery" on 17 May 18. But till now, the shipping information has nothing shown. Please check and revert ASAP. Thanks.

    Answer : [Re] shipping

    hi buyer,

    from our system item was already ship out, regard of the tracking, do let us contact qexpress again to check and get back to you

  • Question : languageMay 20, 2018

    how many language ?
    what are the countries language ?

    Answer : [Re] language

    hi buyer,

    that's 14 language, detail you can view it again over our website : https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=612627636

  • Question : Inquiry for the item from LIO****May 20, 2018

    hi seller, may l know will it translates if record lesson in classroom without Wi-Fi network.? how long can record ? does it support radio?

    Answer : [Re] Inquiry for the item from LIO****

    hi buyer,

    item need to operate with WIFI or personal hotspot, it can standby 7 days, if using will be 8 hours, charging time is 2 hours

  • Question : Inquiry related delivery from alv****May 19, 2018

    How long does it take for item to reach after buying online?

    Answer : [Re] Inquiry related delivery from alv****

    hi buyer,

    your item was under delivery, can you check again tmr?

  • Question : Inquiry for the item from Po6****May 17, 2018

    Do you have English Manual and english interface output to phone?

    Answer : [Re] Inquiry for the item from Po6****

    hi buyer,

    you just said, it will auto convert to the language you want

vivo X21/ X21 UD under-display fingerprint version in two
vivo X21/ X21 UD under-display fingerprint version in two
Item Q&A
  • Question : UD fingerprint version also has fingerprint sensor at the back?May 21, 2018

    Hi Seller, your UD fingerprint version also has fingerprint sensor at the front, does it also have fingerprint sensor at the back? Does it have facial recognition at the same time?

    Answer : [Re] UD fingerprint version also has fingerprint sensor at the back?

    HI Buyer,

    UD is the fingerpirnt at the front, dont have at the back. if you want to have facial recognition you can choose oneplus on our another listing, https://www.qoo10.sg/item/ONEPLUS-PRE-ORDER-ONE-PLUS-6-MIRROR-BLACK-MIDNIGHT-BLACK-SILK-WHITE-6GB/614503139

  • Question : Inquiry for the item from hiw****May 05, 2018

  • Question : Inquiry for the item from gar****Apr 28, 2018

    Is this set an export set? Comes with google play store? Using global stable or china rom? Able to update?

    Answer : [Re] Inquiry for the item from gar****

    Hi Buyer,

    devices come with Google play, global set

    Question : [Re] Inquiry for the item from gar****

    Really slow in response till $120 discount offer no more. Really disappointing on buyer service.

    Answer : [Re] Inquiry for the item from gar****

    Really slow in response till $120 discount offer no more. Really disappointing on seller service.

    Question : [Re] Inquiry for the item from gar****

    Hi buyer,

    you can track the shipment from the tracking system, if that's no valid update do send in another qpost or call qexpress to check the parcels, usually we will ship out the item after 2-3 busines day, if your order was over the friday or weekend, you will see the update on the next following week

  • Question : Inquiry for the item from Jac****Apr 27, 2018

    Hi.... Seller

    Got google playstore? China rom? Can OTA updates?

    Answer : [Re] Inquiry for the item from Jac****

    Hi Buyer,

    devices come with Google play, global set

    Question : [Re] Inquiry for the item from Jac****

    Hi... Seller

    Too late... The $120 coupon no more...actually I wanted to buy I ask you no reply then I give up...too bad

    Answer : [Re] Inquiry for the item from Jac****

    Hi buyer,

    you can track the shipment from the tracking system, if that's no valid update do send in another qpost or call qexpress to check the parcels, usually we will ship out the item after 2-3 busines day, if your order was over the friday or weekend, you will see the update on the next following week

  • Question : Inquiry for the item from pia****Apr 30, 2018

    Do it local set with local warranty cover

    Answer : [Re] Inquiry for the item from pia****

    hI Buyer,

    export set come with seller warranty

+View all Notice, FAQ, Q&A >>
Apple AirPods **Local SG Apple Warranty** // use your coupon here
Apple AirPods **Local SG Apple Warranty** // use your coupon here
Item Q&A
  • Question : Inquiry for the item from dgr****May 21, 2018

    When is the $188 promo gonna happen again?

    Answer : [Re] Inquiry for the item from dgr****

    hi buyer,

    maybe next month depends on the qoo10 coupon

  • Question : Inquiry for the item from den****May 20, 2018

  • Question : Inquiry for the item from yuk****May 12, 2018

  • Question : No delivery after 10 days...May 08, 2018

    Hi, we ordered on 28 Apr, there is still no update after 10 days... no one get back to my enquiry earlier. Is this a scam?

    Answer : [Re] No delivery after 10 days...

    Hi buyer,

    you can track the shipment from the tracking system, if that's no valid update do send in another qpost or call qexpress to check the parcels, usually we will ship out the item after 2-3 busines day, if your order was over the friday or weekend, you will see the update on the next following week

  • Question : Inquiry related delivery from hua****May 04, 2018

    Your answer keep saying the same “ship out 2-3 working days” even order was placed 1 week ago. When exactly will you deliver or do you even have available stock??

    Answer : [Re] Inquiry related delivery from hua****

    Dear buyer,

    airpod will be on delievry within this 2-3 working day if you unable to view it, probobly due to the weekend system was not yet been update.

    Airpod is with 1 year international warranty, warranty start date will base on the date you start use the devices with linkage of your apple ID.

    Question : [Re] Inquiry related delivery from hua****

    Still have not receive, pls check where is the delivery man!

    Answer : [Re] Inquiry related delivery from hua****

    The order was placed 25-Apr and still no sight of the airpod. Pls honour your claim of 2-3 working days of delivery...

    Question : [Re] Inquiry related delivery from hua****

    The order was placed 25-Apr and still no sight of the airpod. Pls honour your claim of 2-3 working days of delivery...

    Answer : [Re] Inquiry related delivery from hua****

    Hi buyer,

    you can track the shipment from the tracking system, if that's no valid update do send in another qpost or call qexpress to check the parcels, usually we will ship out the item after 2-3 busines day, if your order was over the friday or weekend, you will see the update on the next following week

+View all Notice, FAQ, Q&A >>
Ready Stock.... One Plus 5T | 64/128GB Black and Red Ready Stock
Ready Stock.... One Plus 5T | 64/128GB Black and Red Ready Stock
Item Q&A
  • Question : AuctionMay 20, 2018

    I have won the auction. How can I collect the phone?

    Answer : [Re] Auction

    hi buyer,

    yes once you make the payment you can collect it at our office

  • Question : Why Cancel My OrderMar 28, 2018

    Seller, why did you cancel my Oneplus 5T 128gb order. My order number is 250816667.

    Answer : [Re] Why Cancel My Order

    Hi buyer,

    Alll item will be send on monday. wednesday or friday, if you havent the item was on delivery,kinldy wait, if your item was on delivery, you can call qexpress to check

    Question : [Re] Why Cancel My Order

    Hey seller, did you even read my enquiry? I am asking why you cancelled my order...

    Answer : [Re] Why Cancel My Order

    hi buyer,

    some of the one plus was sned direct from SZ qexpress, if the item unable to send due to country issue, then need to cancel

    Question : [Re] Why Cancel My Order

    Well, if you don't honor the promotion price, can simply just say so. No need to find such ridiculous excuse to cancel the order. Never heard of there is issue sending phone over to Singapore...

    Answer : [Re] Why Cancel My Order

    apologize for the inconvenience

  • Question : Purchsed OP5TMar 26, 2018

  • Question : Inquiry for the item from ada****Apr 02, 2018

    Hi can I know is my item shop or not? Can I have some reply???

    Answer : [Re] Inquiry for the item from ada****

    Ship*

    Question : [Re] Inquiry for the item from ada****

    Hi buyer,

    Alll item will be send on monday. wednesday or friday, if you havent the item was on delivery,kinldy wait, if your item was on delivery, you can call qexpress to check

  • Question : Inquiry related delivery from ada****Mar 31, 2018

    Will you be shipping or I need to self collect?

    Answer : [Re] Inquiry related delivery from ada****

    Hi buyer,

    Alll item will be send on monday. wednesday or friday, if you havent the item was on delivery,kinldy wait, if your item was on delivery, you can call qexpress to check

+View all Notice, FAQ, Q&A >>
Xiaomi Huami AMAZFIT Sports Watch 2 Original Chinese Version [Black]
Xiaomi Huami AMAZFIT Sports Watch 2 Original Chinese Version [Black]
Item Q&A
  • Question : Inquiry for the item from chr****May 18, 2018

    Hi seller, what is the different between international version n china version?

    Answer : [Re] Inquiry for the item from chr****

    international have english and local warranty, china only chinese and 1 month warranty

Xiaomi Huami AMAZFIT BIP International Version [Black Orange Green Gray]
Xiaomi Huami AMAZFIT BIP International Version [Black Orange Green Gray]
Item Q&A
  • Question : can show Wechat message in chinese ?May 17, 2018

    can show Wechat message in chinese on the Watch?

    Thanks

    Answer : [Re] can show Wechat message in chinese ?

    hi buyer,

    international version have chinese version, you can set

  • Question : Inquiry for the item from jea****May 16, 2018

    Hi seller, what is the warranty period 7 days only? The international version is referring to only English version? Hope to hear from you soon. Thanks.

    Answer : [Re] Inquiry for the item from jea****

    hi buyer,

    that's 1 year

Xiaomi XiaoFang 1080p Camera]1080P 110° F2.0 WiFi IP Camera Night Vision 8X Zoom lowest price
Xiaomi XiaoFang 1080p Camera]1080P 110° F2.0 WiFi IP Camera Night Vision 8X Zoom lowest price
Item Q&A
  • Question : connect xiaofang without internetMay 14, 2018

    Can I know how to connect xiaofang without internet, my phone has connect to cam wifi isa-camera-isc5_.........., but what to do after this?

    Answer : [Re] connect xiaofang without internet

    Mi home downloaded, registered and logged in, add device and serached xiaofang camera. they ask to connect to wifi but here no wifi network

    Question : [Re] connect xiaofang without internet

    using MI home select cam 直连, ask to connect wifi to isa-camera-isc5......, so wifi connected to isa-cam-...... but after that nothing happen.

    Answer : [Re] connect xiaofang without internet

    using MI home select cam 直连, ask to connect wifi to isa-camera-isc5......, so phone wifi connected to isa-cam-...... but after that nothing happen.

    Question : [Re] connect xiaofang without internet

    hi buyer,

    you need to pair with the internet for the connection

  • Question : Inquiry for the item from car****May 10, 2018

    Is this wireless?

    Answer : [Re] Inquiry for the item from car****

    hi buyer,

    you need to get the power supply else the device cant be turn on without battery

  • Question : Inquiry for the item from sal****May 01, 2018

    Hi, i have Purchase xiaofang from you in January 2018, and have download the mijia app since then. It was working fine (minor hiccups like unable to connect do happen but I just do a reset and it will work) until yesterday. I keep having this error when I was using the mijia app “connect timeout, confirm network patency and retry -90”. I’ve tried reset the xiaofang, reboot my router, but I still doesn’t work!! Please help urgently!!

    My house WiFi is Starhub by the way. I have no issues with the network for my other ip camera applications..

    Answer : [Re] Inquiry for the item from sal****

    have you change the location to mainland china? if not, please do so, or still cant you can choose visit our office our staff will show you

    Question : [Re] Inquiry for the item from sal****

    Yes, I have changed to mainland China. But it still doesn’t work....

    Answer : [Re] Inquiry for the item from sal****

    Hi buyer,

    as all our product have the warranty coverage, as long as within the warranty coverage, you no worries if you still unable to fix you can bring over and let your staff help you, you can visit our warehouse, kindly bring the gift box given for the warranty claim or devices testing over our warehouse.

  • Question : Inquiry for the item from you****Dec 18, 2017

    i cant use the cam with the apps. able to advise?

    Answer : [Re] Inquiry for the item from you****

    hi buyer,

    you can check out the youtube for the setup or else visit our singapore office for the set up

    Question : [Re] Inquiry for the item from you****

    i cant find the device on the wifi not able to set up the cam, i already follow the youtube video still cannot.

    Answer : [Re] Inquiry for the item from you****

    Dear Buyer.

    Regards of the repair issue or replacement please visite our office for the claim under the warranty period.

    Regards of the shipping, item will be ship on the next 2 days of the order received, unless if that's any cancellation.

  • Question : Inquiry for the item from roe****Jan 05, 2018

    When will you deliver my DaFang Camera? I have been sending you messages and you are replying that I email a ddifferent contact????

    Answer : [Re] Inquiry for the item from roe****

    hi buyer,

    da fang was mail to you via ninjiavan

+View all Notice, FAQ, Q&A >>
APPLE IPAD AIR 2 64GB WIFI UK EXPORT SET
APPLE IPAD AIR 2 64GB WIFI UK EXPORT SET
Item Q&A
  • Question : Brand NewMay 14, 2018

Xiaomi Powerbank 20000mAh Gen 2 3.0 Quickcharge
Xiaomi Powerbank 20000mAh Gen 2 3.0 Quickcharge
Item Q&A
  • Question : 关于商品ngl****会员的咨询。May 11, 2018

    请问 这个model 是 xiaomi power bank 20000mah GEN 2
    是吗?
    不是 xiaomi powerbank 2C 对吗, 我 要的是 GEN 2 ,
    有 warranty 吗? 谢谢你😊

    Answer : [Re] 关于商品ngl****会员的咨询。

    xioami 2c

  • Question : gen2 OR gen 3???Nov 12, 2017

    is it gen2 or gen3???

    Answer : [Re] gen2 OR gen 3???

    Hi buyer,

    2000mAhs is 2017 new veriosn

  • Question : Soldout?May 02, 2017

iPhone6 / 6Plus/  Unlocked 4G LTE Smartphone Refurbished [UK set] with Touch ID Full Box
iPhone6 / 6Plus/ Unlocked 4G LTE Smartphone Refurbished [UK set] with Touch ID Full Box
Item Q&A
  • Question : Inquiry for the item from mac****May 11, 2018

    Hi, may I know do u issue official receipt for this? Do u have a shop? Able to pick up from shop?

    Answer : [Re] Inquiry for the item from mac****

    Hi buyer,

    for the warranty we will check from our system

    thanks

  • Question : Inquiry for the item from jer****Apr 15, 2018

    No more gold 64GB

    Answer : [Re] Inquiry for the item from jer****

    hi buyer,

    stock was been updated you can check again

  • Question : iPhone 6 Plus went kaputMar 28, 2018

    Bought an iPhone 6 plus from your shop. Ordered on 11 February 2018 and phone was delivered on 20 February 2018. It was good initially and very happy with it. Unfortunately after using for a few weeks the phone cannot work. Now the phone cannot boot up. Can you help me. Please reply soonest possible

    Answer : [Re] iPhone 6 Plus went kaput

    hi buyer,

    from other sell also the same, apple will not do the coverage, that;s why on our listing we give you a option to choose the duratiuon of warranty you want to have, all refrubished phone warranty is cover by seller

    Question : [Re] iPhone 6 Plus went kaput

    yes I do understand about warranty. but I don't expect the phone to kaput so fast. in your website it mentioned PROFESIONALLY clean refurbished and TESTED. I still think you sell me a faulty set. What can I do now. will you be able to help me.

    Answer : [Re] iPhone 6 Plus went kaput

    Send my phone to a few reputable iPhone repair shop. All of them told me it is a hardware issue (Memory Problem) They told me phone was refurbished with non genuine parts e.g. China Parts inside the phone.
    ON YOUR WEBSITE MENTIONED REFURBISHED IPHONE FROM UK.
    FELT CHEATED WHEN I FOUND OUT THAT INSIDE PHONE GOT CHINA PARTS AND BREAKDOWN AFTER 1 MONTH USEAGE..
    PLEASE REPLY AND GIVE ME A SATISFACTORY ANSWER.

    Question : [Re] iPhone 6 Plus went kaput

    when did you drop by for the repair? did you have a recepit? who is the crew told you that's china part inside? provide to us

  • Question : Very bad service.Mar 04, 2018

    Seller, i placed my order on 9th Feb. I paid for delivery which is selected on 11th Feb. waited for the whole day but no news at all. I sent many private enquiries asking for self-collection, but none was replied. Abruptly qxpress called for delivery on 21st Feb while i m not in town. Last status is item delivered back to seller. Until today 4th March, i didnt receive my phone. and no replies from you too. if you want to sell, can you behave like a responsible seller.

    Answer : [Re] Very bad service.

    hi buyer,

    regards of the shipping you need to call qexpress

    Detail Shipping Status.Update Date Location Status
    2018-02-22 15:18:08 Returned to Shipper
    2018-02-22 14:23:04 Delivery Attempt Failed
    2018-02-22 13:45:46 Starting Delivery to Recipient
    2018-02-22 13:45:46 Singapore East Hub Arrived at the Processing Facility
    2018-02-22 13:45:46 Singapore East Hub Pickup Done
    2018-02-22 10:01:14 Singapore West Hub Pickup Confirmed
    2018-02-21 16:08:00 Singapore West Hub Pickup Request Received
    2018-02-20 13:57:14 Pickup Failed
    2018-02-20 10:02:03 Singapore West Hub Pickup Confirmed
    2018-02-18 14:49:00 Pickup Request Received

    Question : [Re] Very bad service.

    I checked with Qxpress previously. They said the item had been returned back to you, seller. You may try to call them to verify if u wish to.

    Answer : [Re] Very bad service.

    Dear Customer, In order for us to process your claim, please kindly provide us valid picture of the defective part/area, else video. This is to allow us to have more precise information on the defective parts, and decide on our end whether to proceed for re-send or refund of your order. Thank you.

    Question : [Re] Very bad service.

    I am telling you that QXpress said item had been returned back to you on 22 Feb. You trying to be funny?

    Answer : [Re] Very bad service.

    hi buyer,

    regards of the shipping you need to call qexpress

    Detail Shipping Status.Update Date Location Status
    2018-02-22 15:18:08 Returned to Shipper
    2018-02-22 14:23:04 Delivery Attempt Failed

    Question : [Re] Very bad service.

    Seller,
    i inquired to Qxpress via email, with Qxpress Operations name Muhammad Faris, replied with the following:
    "Dear Sir,
    Thank you for your email
    Upon investigation, our driver did returned the parcel back to the seller."

    I have the email proof, with location and time tracked information provided by Qxpress that the item had been returned to you.
    If you did not respond to this inquiry seriously, do not mind me for putting this feedback to every page of your items sold in Qoo10 to inform all your buyers.

    Answer : [Re] Very bad service.

    hi buyer,

    as what we mention, you should check with the delivery of the item , as seller dont in charge with the shipping and where is the parcels.

    if lose/return/refund, call them

  • Question : Inquiry for the item from fsc****Mar 18, 2018

    Hi...is the product iphone 6 plus or iphone 6s plus?

    Answer : [Re] Inquiry for the item from fsc****

    hi buyer,

    under the option you can choose

+View all Notice, FAQ, Q&A >>
Xiaomi Mi TV Box 3 Enhanced - WHITE CHINESE PLUG 17Xiaomi Mi TV Box 3 Enhanced - WHITE CHINESE PLUG
Xiaomi Mi TV Box 3 Enhanced - WHITE CHINESE PLUG 17Xiaomi Mi TV Box 3 Enhanced - WHITE CHINESE PLUG
Item Q&A
Xiaomi Powerbank 10000mAh New Silver/Black
Xiaomi Powerbank 10000mAh New Silver/Black
Item Q&A
SCANDISK MICROSDHC CARD  4/16/32 GB MicroSD  10 Memory Card
SCANDISK MICROSDHC CARD 4/16/32 GB MicroSD 10 Memory Card
Item Q&A
  • Question : Inquiry related delivery from ad.****May 08, 2018

    Hi, can self collect? Where is the address please?

    Answer : [Re] Inquiry related delivery from ad.****

    Hi buyer,

    you can track the shipment from the tracking system, if that's no valid update do send in another qpost or call qexpress to check the parcels, usually we will ship out the item after 2-3 busines day, if your order was over the friday or weekend, you will see the update on the next following week

  • Question : Inquiry related delivery from ad.****May 08, 2018

    How Long is the shipping? I need item soon so just checking

    Answer : [Re] Inquiry related delivery from ad.****

    Hi buyer,

    you can track the shipment from the tracking system, if that's no valid update do send in another qpost or call qexpress to check the parcels, usually we will ship out the item after 2-3 busines day, if your order was over the friday or weekend, you will see the update on the next following week

Iphone 4s 16Gb/Black/White Refurbished Set As Good As Brand New! Best Price in Qoo10
Iphone 4s 16Gb/Black/White Refurbished Set As Good As Brand New! Best Price in Qoo10
Item Q&A
  • Question : Inquiry for the item from zai****May 08, 2018

    Hi, may I knw if it is tested working in Sg? Hope there’s no network issues. Tks!

    Answer : [Re] Inquiry for the item from zai****

    Hi buyer,

    you can track the shipment from the tracking system, if that's no valid update do send in another qpost or call qexpress to check the parcels, usually we will ship out the item after 2-3 busines day, if your order was over the friday or weekend, you will see the update on the next following week

  • Question : Inquiry for the item from sim****Apr 20, 2018

iPad Promo Refurbished 16/32/64 3G+WIFI iPad Mini 1st gen 1 Month Warranty
iPad Promo Refurbished 16/32/64 3G+WIFI iPad Mini 1st gen 1 Month Warranty
Item Q&A
  • Question : Item stop workingApr 22, 2018

    Order No. 251114838 . the screen stop working, what should i do?

    Answer : [Re] Item stop working

    Dear Buyer,

    You can visit our singapore office to REPAIR your phone ONLY singapore location: superior industrial building,no 51 lorong 17 #06-01 S(388571) From Mon-Fri 2-6pm ONLY, exclude PH office hotline is available from afternoon 2-6pm only @ 65- 6909-0779

    For any Services Repair/ Return/Refund you can CHOOSE either visiting or post back the items attention to Ms. Grace

    Warmest Regards,

★BIG SALE ★  iPhone6S Plus Unlocked 4G LTE Smartphone Refurbished
★BIG SALE ★ iPhone6S Plus Unlocked 4G LTE Smartphone Refurbished
Item Q&A
  • Question : Inquiry for the item from sha****Apr 22, 2018

    Hi seller I will like to know ur office located at where in Singapore?

    Answer : [Re] Inquiry for the item from sha****

    Dear Buyer,

    You can visit our singapore office to REPAIR your phone ONLY singapore location: superior industrial building,no 51 lorong 17 #06-01 S(388571) From Mon-Fri 2-6pm ONLY, exclude PH office hotline is available from afternoon 2-6pm only @ 65- 6909-0779

    For any Services Repair/ Return/Refund you can CHOOSE either visiting or post back the items attention to Ms. Grace

    Warmest Regards,

Authentic Xiaomi Slim Powerbank 2017 fast charge Type C charging
Authentic Xiaomi Slim Powerbank 2017 fast charge Type C charging
Item Q&A
  • Question : Model PLM01ZM or PLM03ZMApr 21, 2018

    May I know which mode is this?l PLM01ZM or PLM03ZM?

    Answer : [Re] Model PLM01ZM or PLM03ZM

    Model
    PLM01ZM
    Battery type
    Lithium polymer battery
    Input voltage
    12V/9V/5V
    Output voltage
    12V/9V/5V
    Input current
    12V 1.5A/9V 2A/5V 2A(TYP)
    Output current
    12V 1.5A/9V 2A/5V 2A(TYP)
    Rated capacity
    3.6V/10000mAh(TYP)
    Charging time
    3.5 hours (18W charger, standard USB cable)
    5.5 hours (10W charger, standard USB cable)
    Dimensions
    128.5 x 75 x 12.6mm
    Load detection
    Auto-detects device plug-in/plug-out
    Safety protection
    Supports protection from over-voltage (input and output), over-current (input and output), short circuit, over-charge, over-discharge, and battery Positive Temperature Coefficient (PTC).
    Restoration protection
    Wakes once plugged into charger
    Charging temperature
    0℃-45℃ (TYP)
    Discharging temperature
    -20℃~+60℃(TYP)
    Package contents
    Power bank, User manual, USB data cable, Type-C adapter
    Weight
    223g

  • Question : AuthenticityJun 08, 2017

    Hello, can I confirm that this is an authentic Xiaomi powerbank?

    Answer : [Re] Authenticity

    yes

  • Question : CompatibilityMay 17, 2017

    Hi,
    Is this product perform Fast Charging on Samsung phone?

    Answer : [Re] Compatibility

    Dear Buyer,

    10000pro will charge very fast

iPhone 6 16GB   4.7 inch / EXPORTSET / With Touch ID Full Set / Condition:9/10
iPhone 6 16GB 4.7 inch / EXPORTSET / With Touch ID Full Set / Condition:9/10
Item Q&A
  • Question : Inquiry for the item from jer****Apr 18, 2018

    Hi received the phone and seemed to be working fine though im worried as it seemed very hot while charging... worried it will explode

    Answer : [Re] Inquiry for the item from jer****

    pls do give us a call to check.

    Thank you

  • Question : Inquiry for the item from ngc****Sep 22, 2017

    Bro why no option to choose Colour?

    Answer : [Re] Inquiry for the item from ngc****

    hi buyer,

    the colour we will double check

  • Question : Inquiry for the item from ngc****Sep 20, 2017

    iPhone Gold colour?

    Answer : [Re] Inquiry for the item from ngc****

    Hi buyer,

    yes we have gold colour

    Question : [Re] Inquiry for the item from ngc****

    Ok so please send me gold Colour for my order thank

    Answer : [Re] Inquiry for the item from ngc****

    hi buyer,

    noted

  • Question : Inquiry for the item from cha****Sep 21, 2017

    What Colour of the phone you have?

    Answer : [Re] Inquiry for the item from cha****

    H iBuyer,

    Under the option you can select gold or space grey

  • Question : Inquiry for the item from jer****Sep 10, 2017

+View all Notice, FAQ, Q&A >>
Apple★ BIG SALE ★ 16/64GB iPhone 6 Plus ★ Factory Unlocked / 4G LTE Smartphone Refurbished [ US SET
Apple★ BIG SALE ★ 16/64GB iPhone 6 Plus ★ Factory Unlocked / 4G LTE Smartphone Refurbished [ US SET
Item Q&A