W Digital Market
W Digital Market
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Q & A Lists
Item Question & Answer
ZTE F327s★Senior Citizen Phone! User-Friendly! COMES w WARRANTY!
ZTE F327s★Senior Citizen Phone! User-Friendly! COMES w WARRANTY!
Item Q&A
  • Question : Inquiry for the item from ice****Aug 14, 2018

  • Question : Inquiry for the item from sue****Aug 12, 2018

    Does the phone come with wifi or hotspot function?

    Answer : [Re] Inquiry for the item from sue****

    Hi buyer

    Sorry currently we are out of stock for this item

  • Question : Inquiry for the item from ice****Aug 07, 2018

  • Question : Inquiry related cancel and refund from pur****Jul 30, 2018

    Firstly can't really charge as the charging point is very loose and when I plugged in the plug, I can feel the electric current. I bought this hp for my mother in law,, luckily I decided to charge it before passing to her and thank God I did.. (what if she's electrocuted..) Don't the QC check the phone before releasing it for sale.
    Lastly, please collect it back and refund me asap accordingly. Very disappointing experience.

    Answer : [Re] Inquiry related cancel and refund from pur****

    HI buyer

    Can you send the item back to Superior Industrial Building No51 Lorong 17 #06-01 Singapore 388571 we will proceed with the refund once we receive the item

  • Question : Inquiry for the item from lil****Jul 25, 2018

    Hi, 6120 is it brand new? Can use 3G?

    Answer : [Re] Inquiry for the item from lil****

    Hi buyer

    Yes it is brand new

+View all Notice, FAQ, Q&A >>
Apple AirPods **Local SG Apple Warranty** // use your coupon here
Apple AirPods **Local SG Apple Warranty** // use your coupon here
Item Q&A
  • Question : Inquiry for the item from Ber****Aug 06, 2018

    Hi. I wanted to buy now but how come I cannot apply the $32 of your shop voucher ???
    Please update so I can buy it. Thank u

    Answer : [Re] Inquiry for the item from Ber****

    Hi buyer

    The shop voucher is only available for iphone

    Question : [Re] Inquiry for the item from Ber****

    So I have to buy from another shop then.. ;(

    Answer : [Re] Inquiry for the item from Ber****

    Hi buyer

    Yes i am afraid that is the case Sorry for any inconvenience cause

    Question : [Re] Inquiry for the item from Ber****

    Yes bought already. After coupon just $169

  • Question : Inquiry for the item from ren****May 24, 2018

    In Apple store they sell 238, then why did you sell for 268?

    Answer : [Re] Inquiry for the item from ren****

    hi buyer,

    you take the qoo10 $30 coupon wil be the same price $238

  • Question : Inquiry for the item from dgr****May 21, 2018

    When is the $188 promo gonna happen again?

    Answer : [Re] Inquiry for the item from dgr****

    hi buyer,

    maybe next month depends on the qoo10 coupon

  • Question : Inquiry for the item from den****May 20, 2018

  • Question : Inquiry for the item from yuk****May 12, 2018

+View all Notice, FAQ, Q&A >>
Xiaomi Wireless Selfie Kit including Selfie Stick /Tripod / Bluetooth Remote
Xiaomi Wireless Selfie Kit including Selfie Stick /Tripod / Bluetooth Remote
Item Q&A
  • Question : Inquiry related delivery from ins****Aug 13, 2018

    Hi, I pm you about my two orders. You only sent one. Pls advise

    Answer : [Re] Inquiry related delivery from ins****

    Hi buyer

    Can i check you only receive the black one and not the gray as i am arranging shipment for your replacement

iPhone 6 16GB   4.7 inch / EXPORTSET / With Touch ID Full Set / Condition:9/10
iPhone 6 16GB 4.7 inch / EXPORTSET / With Touch ID Full Set / Condition:9/10
Item Q&A
  • Question : Order updateAug 13, 2018

    Hi Seller,

    Please give me an update of my order 269039502. Thank you!

    Answer : [Re] Order update

    Hi buyer

    Your item is already on delivery you can track the item at DEX-I using 99942423081

  • Question : Inquiry for the item from kan****Aug 07, 2018

  • Question : Inquiry for the item from kan****Aug 08, 2018

    Hi seller
    Is possible can I go down to your service center by 2pm today?

    Answer : [Re] Inquiry for the item from kan****

    Hi buyer

    Glad to know everything is ok

  • Question : Inquiry for the item from kan****Aug 08, 2018

    Hi seller
    I did email you about my iPhone 6 problems but still not yet get an answer from you. The phone can't detected the SIM card, please advise ASAP .

    Answer : [Re] Inquiry for the item from kan****

    Hi buyer

    Thank you for coming down to our office a few days ago to repair your phone may i check are you facing any issue with the phone now?

  • Question : Inquiry for the item from mai****Aug 03, 2018

+View all Notice, FAQ, Q&A >>
Millet TV audio bar Bluetooth speakers long echo wall computer desktop speakers can be wall-mounted
Millet TV audio bar Bluetooth speakers long echo wall computer desktop speakers can be wall-mounted
Item Q&A
Xiaomi Mijia Floor Fan DC Frequency Conversion With 7 Fan Blades Cooler Floor Standing Fan Intellige
Xiaomi Mijia Floor Fan DC Frequency Conversion With 7 Fan Blades Cooler Floor Standing Fan Intellige
Item Q&A
  • Question : Inquiry for the item from geo****Aug 05, 2018

    Does it come with battery?

    Answer : [Re] Inquiry for the item from geo****

    Hi buyer

    Sorry the battery is sold separately

    Question : [Re] Inquiry for the item from geo****

    Can i get your whatsapp cantact?

    Answer : [Re] Inquiry for the item from geo****

    Hi buyer

    Our office number is 69090779

  • Answer : [Re] can confirm if this is the wireless version?

    Hi buyer

    Sorry this is the wired version

  • Question : Inquiry for the item from chr****Jul 27, 2018

    Got built in battery?

    Answer : [Re] Inquiry for the item from chr****

    Hi buyer

    Sorry the batter is sold separately

  • Question : Inquiry for the item from Ver****Jul 25, 2018

    Is the fan able to connect to WiFi?

    Answer : [Re] Inquiry for the item from Ver****

    Hi buyer

    Yes the fan can be connected to WIFI

  • Question : Inquiry for the item from sle****Jul 24, 2018

+View all Notice, FAQ, Q&A >>
Xiaomi Mi Selfie Stick Tripod (Black/Grey)
Xiaomi Mi Selfie Stick Tripod (Black/Grey)
Item Q&A
  • Question : self collectionAug 09, 2018

    how do i buy with self collection option. i see that currently only qxpress is available

    Answer : [Re] self collection

    Hi buyer

    If you come to our office and buy it directly our sale price is $21 if that is ok for you

Xiaomi 90 Suitcase 20 Inch (White/Grey/Blue/Black)
Xiaomi 90 Suitcase 20 Inch (White/Grey/Blue/Black)
Item Q&A
  • Question : Inquiry for the item from Kit****Aug 09, 2018

    Hi its this original?

    Answer : [Re] Inquiry for the item from Kit****

    Hi buyer

    Yes it is original

  • Question : Collection LocationAug 06, 2018

    Dear W Digital,

    I'll be intending to make a purcahse and require the luggage for a trip this Fri.

    May I come down to the office to view the luggage quality and colours before making a purchase? can I make purchase there?
    (Intending to buy 2 colours)

    How does your store coupon work? Can I use it there as well?

    Answer : [Re] Collection Location

    Hi buyer

    Sorry the store coupon only available for use in qoo10 i will suggest you place an order on qoo10 so that you can use the coupon and do a self collection here

    Question : [Re] Collection Location

    I tried to place an order but the coupon doesn't work

    Where is the store location?

    Answer : [Re] Collection Location

    Hi, please let me know so I can make a trip down, really want the luggage before Fri

    Question : [Re] Collection Location

    Hi buyer

    Sorry but the coupon is only for iphone

Xiaomi Smart DC Inverter Fan / Rechargeable Wireless Fan / App Remote Control/Simulate Natural Wind
Xiaomi Smart DC Inverter Fan / Rechargeable Wireless Fan / App Remote Control/Simulate Natural Wind
Item Q&A
  • Question : Xiaomi Smart DC Inverter FanAug 05, 2018

    Hi,
    Does it comes with • 2800mAh lithium-ion battery?

    Answer : [Re] Xiaomi Smart DC Inverter Fan

    Hi buyer

    Sorry but the battery is sold separately

Xiaomi Yunmai 2 Body Fat Scale (White)
Xiaomi Yunmai 2 Body Fat Scale (White)
Item Q&A
Xiaomi Redmi Note 5 Pro High Edition 6GB/64GB * 4GB/64GB * 3GB/32GB | With Google Playstore |Export
Xiaomi Redmi Note 5 Pro High Edition 6GB/64GB * 4GB/64GB * 3GB/32GB | With Google Playstore |Export
Item Q&A
  • Question : unable to use 32 dollars voucherAug 03, 2018

    Hello , i obtained the 32 dollars coupon but unable to use it on the Redmi note 5 , 32GB . Why ? (the condition says 200, the phone is already above 200)

    Answer : [Re] unable to use 32 dollars voucher

    Hi buyer

    The coupon is only available for Iphone

  • Question : Inquiry for the item from vpk****Jun 15, 2018

  • Question : 关于商品vpk****会员的咨询。Jun 12, 2018

    Received the phone on 22 may, order no 256313785. Now the phone can't turn on. Battery level remains depleted after hours of charging. Vant switch on even with usb connected to charger. Probably faulty battery.
    How do i return the phone for repair? Singapor
    e office

    Answer : [Re] 关于商品vpk****会员的咨询。

    hi buyer,

    we can have your order number?

  • Question : vpk****会员的咨询。Jun 09, 2018

  • Question : Inquiry for the item from ngi****Jun 01, 2018

+View all Notice, FAQ, Q&A >>
Official Apple Refurbished Set - with Apple Warranty Direct IPad Pro 12.90-inch WIFI+ Cellular
Official Apple Refurbished Set - with Apple Warranty Direct IPad Pro 12.90-inch WIFI+ Cellular
Item Q&A
  • Question : Inquiry for the item from chi****Jul 31, 2018

    May I know whether this is 2nd generation?

    Answer : [Re] Inquiry for the item from chi****

    Hi buyer

    This is the 2015 ver

  • Question : promoJul 10, 2018

    where's the $999 promo? thought was still going on, didnt see the timer... =(

    Answer : [Re] promo

    Hi buyer

    Currently there is no promotion for this item we will update you again when there is a promotion coming up

  • Question : Inquiry related delivery from ale****Jun 25, 2018

    Hi
    Is it possible to reply any of my email or inqury? Bought on 17th and now it's been a week and there is no news or even a reply from you. Are you still operating ?

    Answer : [Re] Inquiry related delivery from ale****

    Hi buyer

    Sorry for the late reply can you send me your ordered number so that i can check for you

    Thank You

  • Question : Inquiry related delivery from ale****Jun 20, 2018

  • Question : Inquiry related delivery from den****Jun 06, 2018

    Hi I have bought the item for more than a week have yet to receive. When are u going to ship

    Answer : [Re] Inquiry related delivery from den****

    Or can I self collect. Pls reply.

    Question : [Re] Inquiry related delivery from den****

    We apologize for inconvenience caused.
    We are also waiting for the item to arrive at our warehouse.
    Rest assured that we will ship out immediately once stocks arrive at warehouse.
    our supplier had already shipped out to us, we are waiting for the stocks to arrive too
    Thank you for your support.

+View all Notice, FAQ, Q&A >>
SCANDISK MICROSDHC CARD  4/16/32 GB MicroSD  10 Memory Card
SCANDISK MICROSDHC CARD 4/16/32 GB MicroSD 10 Memory Card
Item Q&A
  • Question : Inquiry for the item from zho****Jul 27, 2018

  • Question : Inquiry for the item from shi****Jul 25, 2018

    Hi u have 4gb?

    Answer : [Re] Inquiry for the item from shi****

    Hi buyer

    Yes we do have 4gb

  • Question : Inquiry for the item from fio****Jun 15, 2018

    Is it class 10?

    Answer : [Re] Inquiry for the item from fio****

    32gb above is class 10

  • Question : Inquiry for the item from yoh****Jun 11, 2018

    I ordered it on 4 june. And still not shipped yet. When will you be shipping?

    Answer : [Re] Inquiry for the item from yoh****

    hi buyer,

    item was delivered

    Question : [Re] Inquiry for the item from yoh****

    Received. I have put in a positive review about the product.

    Answer : [Re] Inquiry for the item from yoh****

    Thank you so much for your support.
    Have a blessed weekend ahead

  • Question : Inquiry related cancel and refund from lim****Jun 01, 2018

+View all Notice, FAQ, Q&A >>
Xiaomi Mi TV box 4 [White]
Xiaomi Mi TV box 4 [White]
Item Q&A
  • Question : Inquiry for the item from may****Jul 26, 2018

  • Question : Inquiry for the item from roh****Jul 03, 2018

    Hello, may I check if this box has global roam? Or is it only China roam??

    Hope to hear from you soon.

    Answer : [Re] Inquiry for the item from roh****

    hi buyer,

    cn spec if you need we can conver to global version

Xiaomi Body Fat Scale Protective Sleeve (Pink/Grey)
Xiaomi Body Fat Scale Protective Sleeve (Pink/Grey)
Item Q&A
  • Question : Inquiry related delivery from yok****Jul 14, 2018

    Is thus in stock
    How many day can reach woodland

    Answer : [Re] Inquiry related delivery from yok****

    hello
    pls let me know , if no , i want you help me make refund due i din rec goods.

    Question : [Re] Inquiry related delivery from yok****

    I haven rec refund $

    Answer : [Re] Inquiry related delivery from yok****

    Hi buyer

    Can you send me your order number so that i can check for you

iPhone6 / 6Plus/  Unlocked 4G LTE Smartphone Refurbished [UK set] with Touch ID Full Box
iPhone6 / 6Plus/ Unlocked 4G LTE Smartphone Refurbished [UK set] with Touch ID Full Box
Item Q&A
  • Question : Inquiry for the item from ell****Jul 21, 2018

    Hi, is this Hong Kong set?

    Answer : [Re] Inquiry for the item from ell****

    Hi buyer

    Not it is china export set

  • Question : Phone unable to activateJul 11, 2018

  • Question : Inquiry for the item from ria****Jun 20, 2018

  • Question : Inquiry for the item from mac****May 11, 2018

    Hi, may I know do u issue official receipt for this? Do u have a shop? Able to pick up from shop?

    Answer : [Re] Inquiry for the item from mac****

    Hi buyer,

    for the warranty we will check from our system

    thanks

  • Question : Inquiry for the item from jer****Apr 15, 2018

    No more gold 64GB

    Answer : [Re] Inquiry for the item from jer****

    hi buyer,

    stock was been updated you can check again

+View all Notice, FAQ, Q&A >>
Xiaomi USB-C 45W charger [White]
Xiaomi USB-C 45W charger [White]
Item Q&A
  • Question : Pick upJul 20, 2018

    Can I check where is your office and if it is possible to pick up earlier?

    Thanks.

    Answer : [Re] Pick up

    Hi buyer

    Our office is at superior industrical building no 51 lorong 17 #06-01 388571

Xiaomi MIJIA Induction Cooker
Xiaomi MIJIA Induction Cooker
Item Q&A
  • Question : PlugJul 17, 2018

Xiaomi XiaoFang 1080p Camera]1080P 110° F2.0 WiFi IP Camera Night Vision 8X Zoom lowest price
Xiaomi XiaoFang 1080p Camera]1080P 110° F2.0 WiFi IP Camera Night Vision 8X Zoom lowest price
Item Q&A
  • Question : Inquiry for the item from lz_****Jul 17, 2018

  • Question : Inquiry related delivery from lz_****Jul 13, 2018

  • Question : Inquiry for the item from amb****Jul 11, 2018

  • Question : Inquiry for the item from sgn****Jul 10, 2018

  • Question : Fail to initialized deviceMay 30, 2018

+View all Notice, FAQ, Q&A >>
Original Xiaomi Mi Smart Body Fat Scale Adapt With Mifit APP Smart Health Body Composition Monitor
Original Xiaomi Mi Smart Body Fat Scale Adapt With Mifit APP Smart Health Body Composition Monitor
Item Q&A
Xiaomi Metal Roller Pen Refill
Xiaomi Metal Roller Pen Refill
Item Q&A
  • Question : Inquiry for the item from soh****Jul 07, 2018

    Your refill is for gold/silver or white roller pen?

    Answer : [Re] Inquiry for the item from soh****

    Hi buyer

    it is for white roller pen

    Question : [Re] Inquiry for the item from soh****

    Do you have refill for the silver/gold roller pen?

    Answer : [Re] Inquiry for the item from soh****

    Hi buyer

    Sorry we do not have refill for silver/gold pen

Xiaomi Automatic Umbrella (Black)
Xiaomi Automatic Umbrella (Black)
Item Q&A
  • Question : $250 for an umbrella?Jul 09, 2018

    Why does this umbrella cost $250?

    Answer : [Re] $250 for an umbrella?

    Hi buyer

    Thank you for your feedback i will feedback it to our supplier and adjust the price correctly

Xiaomi Huami AMAZFIT BIP International Version [Black- One Year Singapore Warranty]
Xiaomi Huami AMAZFIT BIP International Version [Black- One Year Singapore Warranty]
Item Q&A
  • Question : Inquiry for the item from jam****Jul 04, 2018

    Hi
    May I know who provide the "1 Year Singapore Warranty" ?
    And is registration needed ?
    Thanks

    Answer : [Re] Inquiry for the item from jam****

    hi buyer,

    each purchase we will do the recording for every order will tag with the devices IMEI for the 1 year warranty

  • Question : Inquiry for the item from kra****Jun 27, 2018

    May i check for this watch is it suitable for any andriod phone? Cause am using huawei p20. Thanks

    Answer : [Re] Inquiry for the item from kra****

    Hi buyer

    Yes the watch is suitable to use for huawei P20

    Thank You
    From Denzel

  • Question : can show Wechat message in chinese ?May 17, 2018

    can show Wechat message in chinese on the Watch?

    Thanks

    Answer : [Re] can show Wechat message in chinese ?

    hi buyer,

    international version have chinese version, you can set

  • Question : Inquiry for the item from jea****May 16, 2018

    Hi seller, what is the warranty period 7 days only? The international version is referring to only English version? Hope to hear from you soon. Thanks.

    Answer : [Re] Inquiry for the item from jea****

    hi buyer,

    that's 1 year

Xiaomi Mi Urban Backpack (Black)
Xiaomi Mi Urban Backpack (Black)
Item Q&A
  • Question : 关于运送bin****会员的咨询。Jul 02, 2018

    现货吗?

    Answer : [Re] 关于运送bin****会员的咨询。

    is it in stock?

    Question : [Re] 关于运送bin****会员的咨询。

    hi buyer,

    we have the stocks

Xiaomi Mi TV Box 3 Enhanced Edition [White]
Xiaomi Mi TV Box 3 Enhanced Edition [White]
Item Q&A
  • Question : Inquiry for the item from car****Jul 02, 2018

    Hi, may I know what’s different between xiaomi tv box 3 pro and 3 enhance ?3 enhance isatest model? Suitable for Samsung digital tv?how many Programme included ?

    Answer : [Re] Inquiry for the item from car****

    hi buyer,

    3 enhance is the lastest veresion,you can refer to the xiaomi webside and we have attached with their pdf file for the program

Xiaomi power bank 5000 mAh 2 [Silver]
Xiaomi power bank 5000 mAh 2 [Silver]
Item Q&A
Iphone 4s 16Gb/Black/White Refurbished Set As Good As Brand New! Best Price in Qoo10
Iphone 4s 16Gb/Black/White Refurbished Set As Good As Brand New! Best Price in Qoo10
Item Q&A
  • Question : Inquiry for the item from sun****Jun 27, 2018

    Received item but looks like Locked phone to a network. Not working

    Answer : [Re] Inquiry for the item from sun****

    hi buyer,

    can we have the picture of the lock item?

  • Question : Inquiry related delivery from win****Jun 25, 2018

    Hi seller,

    Where is your shop location?

    Answer : [Re] Inquiry related delivery from win****

    Dear Buyer,

    Singapore location: superior industrial building,no 51 lorong 17 #06-01 S(388571) From Mon-Fri 2-6pm ONLY, exclude PH office hotline is available from afternoon 2-6pm only @ 65- 6909-0779


    Warmest Regards,

  • Question : iPhone 4sJun 09, 2018

    Hi, is this Apple certified refurbished ? Or store refurbished ?

    Answer : [Re] iPhone 4s

    uk set from exporter

  • Question : Inquiry for the item from aud****Jun 07, 2018

    Hi,export can use at other country?

    Answer : [Re] Inquiry for the item from aud****

    Hi it can be used in other country.It not network locked.

    Thank you

    Question : [Re] Inquiry for the item from aud****

    Ok thank you

    Answer : [Re] Inquiry for the item from aud****

    Sorry 1 more question, does it come with box and charger?

    Question : [Re] Inquiry for the item from aud****

    that's full set

    Answer : [Re] Inquiry for the item from aud****

    Ok thx

    Question : [Re] Inquiry for the item from aud****

    noted

  • Question : BatteryMay 31, 2018

    Hi

    The phone battery drain out fast . I need to charge 2 times to 3 times per day. Why is it so?

    Answer : [Re] Battery

    hi buyer,

    you can try not to open too many APPlicaton at the same time, it will save your battery

+View all Notice, FAQ, Q&A >>
Xiaomi Router Pro [Grey]
Xiaomi Router Pro [Grey]
Item Q&A
  • Question : Inquiry for the item from sio****Jun 26, 2018

    U still selling?

    Answer : [Re] Inquiry for the item from sio****

    Hi buyer

    Yes we are still selling you we will ship it to you within 2-3 business days after you have placed your ordered

    Thank You

  • Question : Inquiry for the item from Joa****Jun 17, 2018

    Hi can I check when my item will be shipped out?

    Answer : [Re] Inquiry for the item from Joa****

    hi buyer, order cancel