Q&A board

Q & A Lists
Item Question & Answer
Office lady best choice tote bag should bag laptop bag A4 size canvas bag
Office lady best choice tote bag should bag laptop bag A4 size canvas bag
Item Q&A
  • Question : Inquiry for the item from pho****Oct 03, 2019

    Hello, i would like to ask if you have this bag in black please ? i ordered it in July (order number 300042251 - Jul 21, 2019 ) and just after 2 months of use it broke. i really liked the bag and i am so sad.

    Answer : [Re] Inquiry for the item from pho****

    i would like w new bag please but i cant find it on your site anymore

    Question : [Re] Inquiry for the item from pho****

    Dear,
    So sorry about that.
    May i know your order number. Let me to check with you.
    Or can you send us a full photo of the bag?
    Thank you so much.
    YOUTING

    Answer : [Re] Inquiry for the item from pho****

    Order no.
    300042251
    (Jul 21, 2019 ) ONE DAY SPECIAL! Office lady best choice
    tote bag should bag laptop bag docu...
    Design:OL01-black 1 S$16.90
    YT-Fashion
    Shipping Rate : S$1.70

    Question : [Re] Inquiry for the item from pho****

    can i please have another bag ?

    Answer : [Re] Inquiry for the item from pho****

    Dear,
    The OL1-black is restock. However, for the previouse one maybe you can look for the tailor to help you to put back.
    We are so sorry about that.
    Thank you so much.
    YOUTING

  • Question : Inquiry for the item from car****Oct 13, 2019

    Want to enquire Which one is able to carry heavier things: OL04 or OL09 ? Thanks!

    Answer : [Re] Inquiry for the item from car****

    Dear,
    Both we will say are OK. But the material and design are different.
    Depends on which you like.
    Thank you so much.
    YOUTING

  • Question : Inquiry for the item from xia****Oct 08, 2019

    Hello when will restocks for OL1 black come?

    Thank you!

    Answer : [Re] Inquiry for the item from xia****

    Dear,
    Restock is on the way.
    ETA is around 10 days.
    Thank you so much.
    Have a nice day!
    YOUTING

  • Question : Inquiry for the item from che****Oct 02, 2019

    Hi! I’ve a 13.3 inch laptop and it has a leather case on it. I was wondering if OL-06 medium or large would be a better fit?:)

    Answer : [Re] Inquiry for the item from che****

    Dear,
    If for a 13.3' laptop itself, OL6-M is well fit for it.
    However, I am not so sure about your leather case size will be make it much bigger?
    And if you also looking for some space can put some documents or other like power adapter. I will suggest you go for size L.
    Hope it helps you.
    Thank you so much and have a nice day!
    YOUTING

  • Question : Inquiry for the item from xia****Sep 19, 2019

+View all Notice, FAQ, Q&A >>
☀️Special Japanese Women kids summer reversible Hat☀️ UV Sun Protection
☀️Special Japanese Women kids summer reversible Hat☀️ UV Sun Protection
Item Q&A
  • Question : Inquiry for the item from jan****Oct 14, 2019

    All the hat got UV protection or only selection hat?

    Answer : [Re] Inquiry for the item from jan****

    Dear,
    To seek better UV protection. Please choose design A/B/C/E series.
    Thank you so much.
    YOUTING

    Question : [Re] Inquiry for the item from jan****

    Ok thank you

    Answer : [Re] Inquiry for the item from jan****

    Ok thank you

    Question : [Re] Inquiry for the item from jan****

    Ok thank you

    Answer : [Re] Inquiry for the item from jan****

    Ok thank you

    Question : [Re] Inquiry for the item from jan****

    Ok thank you

    Answer : [Re] Inquiry for the item from jan****

    Welcome. Thank you so much.

  • Question : Inquiry for the item from jan****Oct 15, 2019

    Hi, which hat series has UV protection? Please confirm before I make my purchases.

    Answer : [Re] Inquiry for the item from jan****

    Dear,
    To seek better UV protection. Please choose design A/B/C/E series.
    Thank you so much.
    YOUTING

  • Question : Inquiry related delivery from fyl****Sep 01, 2019

    Hello if i order today, will i get my items by thur or fri? I want to order for my holiday thanks

    Answer : [Re] Inquiry related delivery from fyl****

    Dear,
    For urgent order, Please contact 93525515.
    Thank you so much.
    YOUTING

  • Question : Inquiry related return and exchange from lew****Aug 26, 2019

    Hello when are u sending me the replacement hat?

    Answer : [Re] Inquiry related return and exchange from lew****

    Dear,
    We will arrange the resend in 1-2 days.
    Sorry for keep you waiting.
    Thank you so much for shopping with us.
    YOUTING

  • Question : Inquiry for the item from 237****Aug 25, 2019

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🎈🎈🎈 Best price ever BTS BT21 🎈🎈🎈Chimmy TATA Keychain Kpop Key Ring Bag Charm Pendant
🎈🎈🎈 Best price ever BTS BT21 🎈🎈🎈Chimmy TATA Keychain Kpop Key Ring Bag Charm Pendant
Item Q&A
  • Question : Inquiry for the item from 239****Oct 15, 2019

    Dear Seller,
    When will you restock the Keychain-A-Cooky please? Thks.

    Answer : [Re] Inquiry for the item from 239****

    Dear,
    Sorry the design A-Cooky maybe no more restock.
    How about keychain B?
    Thank you so much.
    YOUTING

  • Question : Inquiry related delivery from roy****Sep 05, 2019

  • Question : Inquiry for the item from ppm****Aug 16, 2019

    Hi,

    Will you be restocking sticky notes of BTS?

    Answer : [Re] Inquiry for the item from ppm****

    Dear,
    May I know which design are you looking at?
    We could check for you.
    Thank you so much.
    YOUTING

    Question : [Re] Inquiry for the item from ppm****

    The one that is named as "sticky notes-BTS"

    Answer : [Re] Inquiry for the item from ppm****

    Dear,
    You may purchase now.
    It's ready stock.
    Thank you so much.
    YOUTING

Nano Tape Double Sided No-Trace Grip Tape 1M/2M/3M/5M Washable Reusable Adhesive Silicone Tape
Nano Tape Double Sided No-Trace Grip Tape 1M/2M/3M/5M Washable Reusable Adhesive Silicone Tape
Item Q&A
  • Question : Inquiry for the item from sha****Oct 10, 2019

    Hi, I would like to know if I stick this Nano tape on the wall and if I wanna remove it will the painted wall be damage?

    If I place order by today, will it be arrive by Saturday?

    Thank you!

    Answer : [Re] Inquiry for the item from sha****

    Dear,
    It really depends on the wall condistion.
    If the wall paint is dry and almost peeling off then it is not suitable.
    If you place order today shipping via Qxpress then we send out Friday. You should able to recevie on Saturday.
    Otherwise, you may come to our wearhouse at woodlands to purcahse directly.
    Thank you so much.
    YOUTING

💛3 Days special💚 shipping Women Canvas Bag / Ins Hot Trendy Design Canvas Bag / Tote Shoulder Bag
💛3 Days special💚 shipping Women Canvas Bag / Ins Hot Trendy Design Canvas Bag / Tote Shoulder Bag
Item Q&A
  • Question : Inquiry for the item from mdm****Oct 09, 2019

  • Question : Inquiry for the item from sea****Oct 06, 2019

    Hi, is rusty red in stock ? If no stocks now will there be restock? When?
    Thanks

    Answer : [Re] Inquiry for the item from sea****

    Dear,
    Sorry. Rusty red is currently out of stock.
    Restock may took 2-3 weeks.
    Maybe end of October.
    Thank you so much.
    YOUTING

  • Question : Inquiry for the item from ngh****Sep 07, 2019

    Is there anymore rusty red?

    Answer : [Re] Inquiry for the item from ngh****

    Dear,
    Sorry, rusty red is out of stock. Any other color you prefer?
    Pink and brown?
    Thank you so much.
    YOUTING

    Question : [Re] Inquiry for the item from ngh****

    Will it be restocked?

    Answer : [Re] Inquiry for the item from ngh****

    Rusty Red maybe restock in 2-3 weeks.
    Thank you so much.
    YOUTING

  • Question : Inquiry for the item from jan****Sep 01, 2019

    Hi, is GREY out of stock? I can't seem to find it in the options.
    if it is, when will be the re-stock?
    thanks!

    Answer : [Re] Inquiry for the item from jan****

    Dear,
    It just restocked. You may purchase now.
    Thank you so much.
    YOUTING

  • Question : Inquiry for the item from dor****Aug 28, 2019

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Magnetic Therapy Wrist Thumb Support Wrist Hand Gloves Waterproof Elastic Silicone Pain Relief
Magnetic Therapy Wrist Thumb Support Wrist Hand Gloves Waterproof Elastic Silicone Pain Relief
Item Q&A
  • Question : Inquiry for the item from ang****Oct 02, 2019

    Hi seller, this product didn't come with right and left?

    Answer : [Re] Inquiry for the item from ang****

    Dear, yes. There is no left and right. It fit for both.
    Thank you so much.
    YOUTING

[3 Free 1] 🌈No Tie Shoelaces for Kids Adults🌈 Silicone Shoelace Waterproof Running shoes
[3 Free 1] 🌈No Tie Shoelaces for Kids Adults🌈 Silicone Shoelace Waterproof Running shoes
Item Q&A
  • Question : Inquiry for the item from dor****Sep 26, 2019

    Hi, when will you be stocking up black n gray for adults please? Any pink for adults too?

    Answer : [Re] Inquiry for the item from dor****

    Dear,
    Thank you for your enquiry.
    Sorry currently no restock plan for thi products.
    Thank you so much.
    YOUTING

    Question : [Re] Inquiry for the item from dor****

    Ok, thank you for yr reply.

    Answer : [Re] Inquiry for the item from dor****

    You are welcome. Currently the promotion buy 3 free 1.
    Thank you so much.
    YOUTING

  • Question : Inquiry related delivery from gal****Dec 30, 2018

  • Question : stocksSep 18, 2018

    hi, when will you stock up the black colour adult series?

    Answer : [Re] stocks

    Hi, black available for purchase now, ready stock, thank you :)

    Question : [Re] stocks

    for the adult type, i saw there is pink in the picture but there is no pink for the selection

    Answer : [Re] stocks

    Dear, pink has ready stock , option list updated, avaible for purchase now, thank you for support!
    Have a nice day!:)

    Question : [Re] stocks

    now still have the buy 3 free 1? so we have to indicate the colour we want under the memo?

    Answer : [Re] stocks

    hi, can u advise me is there any colour to match my exisiting shoelace as attached?

    Question : [Re] stocks

    Dear, should be pink, but due to the difference of screem displaying, not very sure about the colour, can try, or choose contrast color to match with it.
    Thank you :)

    Answer : [Re] stocks

    is ok, i ordered aldy

    Question : [Re] stocks

    Dear, thank you so much for support :)

  • Question : Wrong Items DeliveryAug 02, 2018

    Hi, i order for shoelace for leather shoes and you send me the wrong items. Please advise how to i exchange it.

    Answer : [Re] Wrong Items Delivery

    So sorry for the mistake, we will arrange exchange for you via whatsapp 8522-8137
    Thank you so much for shopping with us!

  • Question : Inquiry for the item from nak****Jul 22, 2018

    Hi whats the difference between kids’ and adults’ ?

    Answer : [Re] Inquiry for the item from nak****

    Hi, sizes are different, adult match with adult shoes size which kids fit kids' shoes size.
    Thank you

+View all Notice, FAQ, Q&A >>
【MADE IN JAPAN】Japan mask 3pc-pk washable 99% Dust Blocking Haze flu
【MADE IN JAPAN】Japan mask 3pc-pk washable 99% Dust Blocking Haze flu
Item Q&A
  • Question : Inquiry for the item from mil****Sep 24, 2019

  • Question : Inquiry for the item from cre****Sep 22, 2019

  • Question : Inquiry for the item from mst****Sep 20, 2019

    What is the measurement for kid?

    Answer : [Re] Inquiry for the item from mst****

    Dear,
    It's hard to give the size.
    The mask actually is elastic, so most of the kids should be fine.
    Thank you so much.
    YOUTING

  • Question : Inquiry related delivery from jin****Sep 15, 2019

    Can I self pick up, very urgent needed

    Answer : [Re] Inquiry related delivery from jin****

    Dear,
    How many you want?
    Collection at 11 Woodlands Close, S(737853).
    Please contact 93525515 for details.
    Thank you so much.
    YOUTING

  • Question : Inquiry related cancel and refund from sgo****Apr 04, 2019

    Hi seller,

    I got your resent package, and I ordered 2 but received only 1... please refund the other one. Thanks.

    Answer : [Re] Inquiry related cancel and refund from sgo****

    Dear, so sorry for the mistake, please message us your order no. We will resend for you.
    thank you very much!

    Question : [Re] Inquiry related cancel and refund from sgo****

    As of now, I think it’ll be better if you can refund me. Because this is already the second time you sent. And I might not be available at home at all times

    Answer : [Re] Inquiry related cancel and refund from sgo****

    Dear, apologize for the mistake, we will deliver 2 packs instead of 1 to your door step by 10-4-2019. thank you very much!

+View all Notice, FAQ, Q&A >>
💕Teachers day gift 💕 / lunch bag / Japanese wristlet / drawstring pouch / handbag / sg-store / tot
💕Teachers day gift 💕 / lunch bag / Japanese wristlet / drawstring pouch / handbag / sg-store / tot
Item Q&A
  • Question : Inquiry for the item from gin****Aug 29, 2019

    Hi seller. I’ve sent an inquiry to check on my order. A black bag was delivered instead of the 4 wristlets that I’ve purchased for. May I please ask what is the status currently?

    Answer : [Re] Inquiry for the item from gin****

    Dear,
    So sorry about that.
    We may swap your order with another customer.
    We will exchange for you.
    So sorry for the inconvenience caused.
    Thank you so much.
    YOUTING

    Question : [Re] Inquiry for the item from gin****

    Thanks for responding, could I return the product and get the refund instead? Because you didn’t respond in time, I’ve bought a new set of gifts and have given to my friends yesterday. So I do not need the wristlets already.

    Answer : [Re] Inquiry for the item from gin****

    Dear,

    OK. Sure. Please help us to send back the item.
    And we will refund to you plus the return postage.
    So sorry for the inconvenience caused.
    Thank you so much.
    YOUTING

    Question : [Re] Inquiry for the item from gin****

    Thank you. May I have the address to send the item back?

    Answer : [Re] Inquiry for the item from gin****

    Dear,
    Sure. Please send via normal mail to
    Attn: YOUTING
    11 Woodlands Close, #07-26, S(737853).
    Thank you so much.
    YOUTING

    Question : [Re] Inquiry for the item from gin****

    Thank you. So sorry, I’m out of Singapore at the moment. Only will be able to send on 16th sept, thank you.

    Answer : [Re] Inquiry for the item from gin****

    Sure. No problem.
    Thank you so much.
    YOUTING

    Question : [Re] Inquiry for the item from gin****

    Hi! I’ve sent the parcel yesterday. Hope you will receive it soon. Thank you!

    Answer : [Re] Inquiry for the item from gin****

    Dear,
    Sure, noted.
    Will update you once we received.
    Thank you so much.
    YOUTING

  • Question : Inquiry related delivery from mot****Aug 28, 2019

    I did not receive item but statis shows item delivered.
    I have tried to contact seller but no response. I ordered these bags 2 weeks ago. Contact me asap.

    Answer : [Re] Inquiry related delivery from mot****

    Dear,
    Your order has been sent out on 14 Aug.
    It may encounter some delay at Singpost side, possible wait for a few more days?
    Have you checked your letter box? Singpost will drop at your letter box.
    We will follow up for you.
    Thank you so much.
    YOUTING

    Question : [Re] Inquiry related delivery from mot****

    I ordered 6 pcs and I receive only 5. Short of 1 red bag. This is suppose to be teachers day gifts. When is the earliest the red one can reach me. Your service cannot be like this. I am shirt changed for 1 bag.

    Answer : [Re] Inquiry related delivery from mot****

    Hi pls reply. Are u able to send the last pc over asap

    Question : [Re] Inquiry related delivery from mot****

    Dear,
    So sorry for the late reply.
    We will resend you the last bag.
    Please let us know which design you short for.
    Really so sorry for the inconvenience caused.
    Thank you so much.
    YOUTING

    Answer : [Re] Inquiry related delivery from mot****

    I have noticed u sent me short of 1 bag. I ordered 6 but received only 5. Short of 1 red. When is the earliest u can send

    Question : [Re] Inquiry related delivery from mot****

    Dear,
    Sorry, may I know which design you short?
    We will resend to you.
    Thank you so much.
    YOUTING

    Answer : [Re] Inquiry related delivery from mot****

    Red one

    Question : [Re] Inquiry related delivery from mot****

    Dear,
    So sorry we are not able to retrive your details.
    Possible send us your order number.
    We will resend for you.
    Thank you so much.
    YOUTING

  • Question : Inquiry related cancel and refund from Che****Sep 07, 2019

    Hi, I had cancelled my order since Sep 5th. Till now you still haven’t refund me the money. Can you please check?

    Answer : [Re] Inquiry related cancel and refund from Che****

    Dear,
    We have processed the refund.
    Thank you so much.
    YOUTING

  • Question : Inquiry related delivery from pre****Sep 04, 2019

    Hi if I order today , possible to received it tomorrow? I'm looking for 10 pieces in 10 different design. It for this Friday teachers day gift. Tks

    Answer : [Re] Inquiry related delivery from pre****

    Dear,
    Sorry for the late reply.
    Thank you so much.
    YOUTING

  • Question : Inquiry related delivery from sje****Aug 31, 2019

    Hi, if I order now, when can I receive?

    Answer : [Re] Inquiry related delivery from sje****

    Dear,
    Please contact 93525515 if you still keen the bags.
    Thank you so much.
    YOUTING

    Question : [Re] Inquiry related delivery from sje****

    I have placed my orders on 31 August. Yet to receive though. Hope can receive today. If not, will not be in time for Teachers' Day Celebration tomorrow.

    Answer : [Re] Inquiry related delivery from sje****

    I have placed my orders on 31 August. Yet to receive though. Hope can receive today. If not, will not be in time for Teachers' Day Celebration tomorrow.

    Question : [Re] Inquiry related delivery from sje****

    Dear,
    Hope you have received the bags.
    Thank you so much for support.
    YOUTING

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[Lowest Price in Qoo10!!] 🚗✈️🚝 Inflatable Adjustable Footrest pillow Travel Bed for Airplanes Car
[Lowest Price in Qoo10!!] 🚗✈️🚝 Inflatable Adjustable Footrest pillow Travel Bed for Airplanes Car
Item Q&A
  • Question : Inquiry related delivery from kel****Sep 06, 2019

    Afternoon,

    Can I do self collection for the item?

    Thx u

    Answer : [Re] Inquiry related delivery from kel****

    Dear,
    Sure. You may contact 93525515 for make appointement.
    Thank you so much.
    YOUTING

  • Question : Inquiry related delivery from kre****Mar 29, 2019

    Can i self collect?

    Answer : [Re] Inquiry related delivery from kre****

    Hi, yes please whatsapp to 93525515
    our warehouse at 31 woodlands close Woodlands Horizon.Singpoare 737855
    Thank you !

  • Question : Inquiry for the item from lim****Feb 26, 2019

  • Question : Inflatable footrestAug 17, 2018

🥤🌈Best teachers day Gift idea Stainless Steel straw with brush gift set Cups Mugs Metal Drinking
🥤🌈Best teachers day Gift idea Stainless Steel straw with brush gift set Cups Mugs Metal Drinking
Item Q&A
  • Question : Inquiry for the item from ngl****Sep 04, 2019

    Dear boss, I've bought the straws earlier
    Just want to know whether the colouring of the straws are safe and any certificate of proof for the claim? Thank you!

    Answer : [Re] Inquiry for the item from ngl****

    Dear,
    Yes. There is test report for the straw. If you keen, please contact 93525515. Thank you so much.
    YOUTING

  • Question : Inquiry for the item from 211****Aug 22, 2019

    Hi seller, when will u restock the rainbow ones?

    Answer : [Re] Inquiry for the item from 211****

    Dear,
    Restock may reach in 2-3 weeks.
    Thank you so much.
    YOUTING

  • Question : Inquiry for the item from 242****Aug 01, 2019

  • Question : Inquiry related delivery from moo****Jan 16, 2019

    Hello??? Are u there???
    I have order on the 13th Dec but not all the item here yet... So singpost lost again? Looks like u have sent 3 time and I only received once???
    Should I return or what?

    Answer : [Re] Inquiry related delivery from moo****

    Dear, so sorry to keep you waiting, possible double confirm your address with us, we can't trace back your order details from this message
    Is it short for two japanese pouch?
    Please your account no. message to 93525515 , we will transfer back S$0.6*2 to you.
    So sorry for all the inconvenience caused.
    Thank you very much!
    So sorry for the

    Question : [Re] Inquiry related delivery from moo****

    Sms now

    Answer : [Re] Inquiry related delivery from moo****

    Thank you :)

  • Question : Inquiry for the item from kat****Jan 15, 2019

    How to order the bubble tea straw?

    Answer : [Re] Inquiry for the item from kat****

    bubble tea straw oos now, will available for purchase in about 2 weeks.
    Thank you :)

+View all Notice, FAQ, Q&A >>
💕Lunch bag / Japanese wristlet / drawstring bag / canvas / tote/ wallet /pouch
💕Lunch bag / Japanese wristlet / drawstring bag / canvas / tote/ wallet /pouch
Item Q&A
  • Question : Inquiry related delivery from dia****Sep 03, 2019

    Hi,
    I need the items by tomorrow. Do you have a delivery service that allows that? Kindly advice. Thank you

    Answer : [Re] Inquiry related delivery from dia****

    Dear,
    So sorry for the late reply. If you still looking for the items please contact 93525515.
    Thank you so much.
    YOUTING

    Question : [Re] Inquiry related delivery from dia****

    Hi.. I have already made my purchase last night as I couldn’t get a reply from you.. and I have also dropped you a msg.. could you kindly help me expedite the delivery as I need it tomorrow

    Answer : [Re] Inquiry related delivery from dia****

    This is my order number

    Question : [Re] Inquiry related delivery from dia****

    Dear,
    Your should received your bags.
    Thank you so much for shopping with us.
    YOUTING

  • Question : Inquiry for the item from bun****Sep 04, 2019

  • Question : Inquiry for the item from bar****May 20, 2019

  • Question : Inquiry related delivery from zoe****Feb 20, 2019

    Hi Seller,

    Is the option for Normal Postage still available?
    Cuz it reflect delivery charge when making payment even though we select 'Singpost Normal Mail'
    Please advise, thank you.

    Answer : [Re] Inquiry related delivery from zoe****

    Dear, purchase via this link under super sale now.
    https://www.qoo10.sg/item/YOUTING-%EF%B8%8F%E7%A6%8F%E8%A2%8B-4-FOR-6-8-%EF%B8%8F-GIFT-LUNCH-BAG-JAPANESE-WRISTLET-DRAWSTRING/625747034
    Thank you :)

  • Question : Inquiry for the item from Kim****Feb 19, 2019

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💖Best seller💖 Tote bag shoulder handbag canvas bag waterproof bag backpack
💖Best seller💖 Tote bag shoulder handbag canvas bag waterproof bag backpack
Item Q&A
  • Question : Inquiry for the item from ivy****Sep 02, 2019

    I’m interested to get T4 Pink.May I know When will it be restock? Thank you

    Answer : [Re] Inquiry for the item from ivy****

    Dear,
    It just restocked. You may purchase now.
    Thank you so much.
    YOUTING

  • Question : Inquiry for the item from heb****Aug 11, 2019

    Hi, I’m interested to get T4 green. May I know if it’s available or when will it be restock? Unable to find it in the selection for purchase. Thanks.

    Answer : [Re] Inquiry for the item from heb****

    Dear,
    Restock may take about 2-3 weeks. Would you like to choose from other colors?
    Thank you so much.

    YOUTING

    Question : [Re] Inquiry for the item from heb****

    Oh I’m thinking of buying a few together to save on the shipping cost.

    Answer : [Re] Inquiry for the item from heb****

    Dear,
    Sure. You may contact 93525515 around 2-3 weeks to check the stock avalibility. Thank you so much.
    YOUTING

    Question : [Re] Inquiry for the item from heb****

    Ok great. Thank you:) But just wondering will I still be able to get the current offer price in 2-3weeks later after the green color has been restocked?

    Answer : [Re] Inquiry for the item from heb****

    Dear,
    We are not sure the promotion on that time yet.
    However, you may just reply on this msg and we will keep the price for you.
    Thank you so much.
    YOUTING

    Question : [Re] Inquiry for the item from heb****

    Hi just wondering if the green has been restocked?

    Answer : [Re] Inquiry for the item from heb****

    Dear,
    The stock is on the way, havn't reach yet.
    Should be reaching soon.
    Thank you so much.
    YOUTING

  • Question : Inquiry for the item from cri****Aug 20, 2019

    Hi Seller, please advise how to apply for the discount of 10% National Day Promo?
    I tried to click but unable to apply.

    Answer : [Re] Inquiry for the item from cri****

    Dear,
    May I know which item would you like to purchase?
    Some items are not allow the promotion.
    Thank you so much!
    YOUTING

    Question : [Re] Inquiry for the item from cri****

    For item T-4 waterproof handbag.

    Answer : [Re] Inquiry for the item from cri****

    Dear,
    I think is becasue the T4 is already in promotion so that the coupon cannot apply.
    Thank you so much.
    YOUTING

  • Question : Inquiry for the item from pui****Aug 14, 2019

  • Question : Inquiry for the item from 88l****Jul 26, 2019

    Hi May I know the material for t4?

    Answer : [Re] Inquiry for the item from 88l****

    Dear, it is made by canvas. Thank you so much.

+View all Notice, FAQ, Q&A >>
🌈3 Free 1🌈Accessories for girl kids baby birthday party costume cartoon frozen disney tsum peppa
🌈3 Free 1🌈Accessories for girl kids baby birthday party costume cartoon frozen disney tsum peppa
Item Q&A
  • Question : Inquiry related delivery from yaf****Aug 29, 2019

    Hi,

    I understand that you have sent out the product but I have yet to receive it. It has been a week.
    can you advise when you send?

    The order no. is 301902350.

    Thank you.

    Answer : [Re] Inquiry related delivery from yaf****

    Dear,
    Sorry for keep you waiting.
    Your order has been sent on 19 Aug.
    Normal mail will sent to your letter box.
    Maybe encounter so delay at Singpost side. Possible wait until this week.
    We will follow up your order.
    Thank you so much.
    YOUTING

  • Question : Tsum tsum hair ties?Aug 07, 2018

  • Question : 3 free 1Jul 30, 2018

    how does the buy 3 free 1 works? do we add on the 4th on ourself? but it would be charge then.

    Answer : [Re] 3 free 1

    Hi, just purchase 3 will do, we will pack in the free gift for you. Thank you :)

【New】 Japanese style accordion foldable bag handbag shopping bag tote shoulder bag
【New】 Japanese style accordion foldable bag handbag shopping bag tote shoulder bag
Item Q&A
  • Question : Inquiry for the item from sar****Aug 20, 2019

    Are there 2 different sizes?

    Answer : [Re] Inquiry for the item from sar****

    Dear,
    No, all same size.
    Thank you.
    YOUTING

🎀💋30% OFF + Buy 1 Free 1 hair accessories💋🎀 hairband clip hair tie claw earring dress
🎀💋30% OFF + Buy 1 Free 1 hair accessories💋🎀 hairband clip hair tie claw earring dress
Item Q&A
  • Question : Inquiry for the item from toh****Aug 20, 2019

    Order no. 301715970
    Hi Seller, received but found my order only but your stated Free One is missing in my order...Forgotten? Please advise. Thanks

    Answer : [Re] Inquiry for the item from toh****

    Dear,
    As written in our promotion is buy 1 free 1 hair band/clip
    Design:C012-014 / Colour:Grey / FREE Gift:Buy 1 get 1 free hair tie/clip (randomly pick) / PWP:None
    Sorry for any inconvenience caused.
    Thank you so much.
    YOUTING

  • Question : Inquiry for the item from des****May 31, 2019

    Hello, will you be stocking C475?

    Answer : [Re] Inquiry for the item from des****

    Hi, sorry C475 is sold out, there won't be retock for this design, thank you & have a nice day!

  • Question : Inquiry for the item from rab****May 08, 2019

    Hi, length and width for C336?

    Answer : [Re] Inquiry for the item from rab****

    Hi, around 3-8cm
    Thank you :)

  • Question : Inquiry for the item from can****Apr 23, 2019

    Hi seller,

    Why some of the items cannot add to cart?

    Pls advise

    Thanks

    Answer : [Re] Inquiry for the item from can****

    Hi, it may be sold out, could you send me the design code/color, will double check for you. Thank you:)

  • Question : 关于运送wen****会员的咨询。Mar 29, 2019

    Or can i refund thank you 🙄

    Answer : [Re] 关于运送wen****会员的咨询。

    Dear, we will send a free gift to you, so sorry for the mistake, Thank you !

+View all Notice, FAQ, Q&A >>
【1+1 DEAL】 Self Heating Tourmaline Socks Therapy Magnetic Socks Anti-Freezing Warm Foot Outdoor
【1+1 DEAL】 Self Heating Tourmaline Socks Therapy Magnetic Socks Anti-Freezing Warm Foot Outdoor
Item Q&A
  • Question : Inquiry for the item from Ste****Aug 11, 2019

  • Question : Inquiry for the item from lio****Aug 11, 2019

70% woman socks kids man child boy girl Christmas gift
70% woman socks kids man child boy girl Christmas gift
Item Q&A
  • Question : Inquiry for the item from lee****Jun 30, 2019

    Hi,

    How do we indicate which model we want? Thanks.

    Answer : [Re] Inquiry for the item from lee****

    Dear, for the socks we are doing clearence at best price so all the design mix and match. Thank you so much!

  • Question : Inquiry for the item from dor****Nov 23, 2018

💜 30%OFF + Free gift with every purchase 💜 canvas shoulder bag / weekend handbag / CNY/reversible bag
💜 30%OFF + Free gift with every purchase 💜 canvas shoulder bag / weekend handbag / CNY/reversible bag
Item Q&A
  • Question : Inquiry related delivery from 250****Jun 20, 2019

    THIS ITEM WILL DELIVER TO MY HOME?
    OR NEED TO GO SINGPOST TAKE?

    Answer : [Re] Inquiry related delivery from 250****

    Dear, it will mail to your letter box. Please check your letter box to receive it. Thank you so much.

    Question : [Re] Inquiry related delivery from 250****

    can u help me see if the goods are delivered? bcause i not at home few days

    Answer : [Re] Inquiry related delivery from 250****

    Dear, its depends Singpost. No worries, it will leave in your letter box. Thank you so much.

  • Question : Inquiry from jt0****May 15, 2019

    For your free gift 3 pcs drawstring pouch, how do I choose the design? Or you send randomly?

    Answer : [Re] Inquiry from jt0****

    Dear, for all the free gift we will pick randomly. Hope you understand. Thank you so much. Have a nice day!

  • Question : Inquiry for the item from kan****May 14, 2019

    Hi, when will G-desertsand be restocked?

    Answer : [Re] Inquiry for the item from kan****

    Dear, sorry there is no plan for this to restock. So sorry about that. Currently pink color is ready stock. Thank you so much.

  • Question : Inquiry for the item from hom****Mar 22, 2019

    Hi seller, do you have other colours for design G, besides soft pink? white or black? what is the measurement for design R?thanks.

    Answer : [Re] Inquiry for the item from hom****

    Dear, yes the garnet colour sold out, we have sent a message to you on 20-3-2019 after receive your order, but didn't receive your reply, we don't want to keep you waiting, so descided to send pink to you first.
    So sorry for the inconvenience caused.
    Thank you very much!

    Question : [Re] Inquiry for the item from hom****

    Wrong buyer, that's not me. thanks.

    Answer : [Re] Inquiry for the item from hom****

    Dear, so sorry for the mistake, for design G desert sand, darkgreen and brown available too.
    Thank you &have a nice weekend!

  • Question : Inquiry for the item from jer****Feb 23, 2019

    Hi, will G-soft pink be restocked? Thanks.

    Answer : [Re] Inquiry for the item from jer****

    Dear, yes available for purchase now.
    Thank you for support!

+View all Notice, FAQ, Q&A >>
[Lowest Price!!] 🐶🐱True Touch Pet Grooming Glove Brush Dog Cat Fur Hair Removal Massage
[Lowest Price!!] 🐶🐱True Touch Pet Grooming Glove Brush Dog Cat Fur Hair Removal Massage
Item Q&A
  • Question : Inquiry for the item from see****May 13, 2019

    hi i want to order 1 left and 1 right, how do i select/made the order? please advise.

    Answer : [Re] Inquiry for the item from see****

    Dear, you may choose the option now for Both hand. The price is offer. Thank you so much. Happy shopping.

    Question : [Re] Inquiry for the item from see****

    ok have just placed my order :)

    Answer : [Re] Inquiry for the item from see****

    Great. Item sent out already. Thank you so much. Have nice day!

  • Question : Inquiry for the item from see****Apr 30, 2019

    Any set for both left n right pls

    Answer : [Re] Inquiry for the item from see****

    Hi, yes, please check today evening, thank you:)

  • Question : Inquiry from Fam****Mar 28, 2019

  • Question : Inquiry for the item from far****Sep 30, 2018

  • Question : self collectSep 10, 2018

    hi can i self collect the items and pay cod upon purchase?

    Answer : [Re] self collect

    Hi, yes sure, please message to 93525515 for collection arrangement.
    Thank you :)

    Question : [Re] self collect

    Hi i tried calling and whatsapp u but u never pick up call or whatsapp.. please revert back asap

    Answer : [Re] self collect

    Dear, so sorry for late reply, we have replied all message sent via whatsapp, may I know your contact no.?
    Thank you & have a nice day!

+View all Notice, FAQ, Q&A >>
[Free shipping] 30 Type Flat price Waterproof Drawstring Bag/Sports Bag/Backpack/ Basketball/Travel
[Free shipping] 30 Type Flat price Waterproof Drawstring Bag/Sports Bag/Backpack/ Basketball/Travel
Item Q&A
  • Question : Inquiry for the item from gue****Mar 24, 2019

    Hi!
    I am looking for bags that are 35cm x 40cm when measured flat.
    May I know the size of your bags?
    Thank you!!

    Answer : [Re] Inquiry for the item from gue****

    Hi, type 01--33.5*41.5cm
    type02-34*40cm
    type03-41.5*33.5cm
    Thank you :)

Hot / Cold Water Bag Heat Warm Muscle Pain Relief
Hot / Cold Water Bag Heat Warm Muscle Pain Relief
Item Q&A
  • Question : Inquiry for the item from ali****Feb 21, 2019

    Any restock for pink?

    Answer : [Re] Inquiry for the item from ali****

    Hi, yes, around 1 week needed
    thank you :)

  • Question : Inquiry for the item from 238****Feb 21, 2019

    What is the material?
    If put hot water, around how many ml?
    How long will the heat last? thanks

    Answer : [Re] Inquiry for the item from 238****

    Hi, please put 60°C water in, around 2/3 of the bag.
    Thank you & have a nice weekend!

  • Question : Inquiry for the item from nur****Feb 15, 2019

    Hi, will you be restocking the pink colour bag?

    Answer : [Re] Inquiry for the item from nur****

    Hi, yes around 5 working days.
    Thank you :)

  • Question : Inquiry for the item from 241****Feb 11, 2019

【福】Lucky purse New Year gift limited edition coin purse accessories pouch wallet 2019 CNY
【福】Lucky purse New Year gift limited edition coin purse accessories pouch wallet 2019 CNY
Item Q&A
  • Question : Inquiry for the item from Haz****Jan 23, 2019

    Hi will you restock "fu" and "pin an"? Thanks

    Answer : [Re] Inquiry for the item from Haz****

    Hi, both two designs sold out, these are specially for CNY, no restock, sorry :)

  • Question : Inquiry for the item from rai****Jan 17, 2019

    Hi will you restock?

    Answer : [Re] Inquiry for the item from rai****

    Hi, yes will restock in about 1 week. thank you :)

  • Question : Inquiry for the item from vib****Jan 16, 2019

    Hi
    Will there be restock for 康,顺, 财 & 平安?

    Answer : [Re] Inquiry for the item from vib****

    Hi, around 1 week needed. Thank you & have a nice day!

  • Question : Inquiry from BAB****Jan 13, 2019

    Hi Seller, is there a minimum order? I placed order for two and it prompts qty not enough.

    Answer : [Re] Inquiry from BAB****

    Hi Seller, managed to proceed with the orders. Tks!

    Question : [Re] Inquiry from BAB****

    Thank you so much for support! :)

  • Question : Inquiry for the item from 240****Jan 13, 2019

    any picture to show how's the inside of the coin purse ?

    Answer : [Re] Inquiry for the item from 240****

    Dear, inside of the coin purse is same as the picture.
    Thank you :)

+View all Notice, FAQ, Q&A >>
Today Special Free Gift ❄️⛄2018 Winter Travel Soft Warm Scarf
Today Special Free Gift ❄️⛄2018 Winter Travel Soft Warm Scarf
Item Q&A
  • Question : Inquiry related cancel and refund from sgo****Dec 27, 2018

  • Question : Inquiry for the item from nor****Dec 21, 2018

    Hi will the beige color be in stock soon?

    Answer : [Re] Inquiry for the item from nor****

    Hi, sorry, restock may take 2-3 weeks. currenty black wirered red available.
    Thank you & have a nice weekend!

    Question : [Re] Inquiry for the item from nor****

    Okay. I've just placed order for Black, would appreciate if you can help to ship out soonest possible. Thank u

    Answer : [Re] Inquiry for the item from nor****

    Dear, noted your order will be post out today.
    Thank you & Merry Christmas !

    Question : [Re] Inquiry for the item from nor****

    Thanks! You too

    Answer : [Re] Inquiry for the item from nor****

    Thanks! You too

    Question : [Re] Inquiry for the item from nor****

    Thank you so much for support!
    Have a nice day!

  • Question : Inquiry from ylc****Dec 17, 2018

  • Question : Inquiry related delivery from jes****Dec 04, 2018

    Hi today order , when can reach ?

    Answer : [Re] Inquiry related delivery from jes****

    Dear, Qxpress is highly recommended if you need them urgently.
    Qxpress 1-5 working days, normal mail 3-10 working days.
    Thank you :)