Q&A board

Q & A Lists
Item Question & Answer
INTEX/Single inflatable sofa lazy siesta sofa bed dormitory bedroom creative leisure lazy chair
INTEX/Single inflatable sofa lazy siesta sofa bed dormitory bedroom creative leisure lazy chair
Item Q&A
  • Question : Inquiry for the item from mpk****Jun 25, 2019

    Hi picture shown model 68465 but below description shown model 68565. So which one you will be delivering? Thanks

    Answer : [Re] Inquiry for the item from mpk****

    Hi,

    The model is 68564.

    Thanks.

  • Question : Inquiry related delivery from cas****Jun 24, 2019

    How long will it take to reach me? :)

    Answer : [Re] Inquiry related delivery from cas****

    Hi,

    Can we have your order number for reference.

    Thanks.

    Question : [Re] Inquiry related delivery from cas****

    Hi i havent order yet. Just want to know roughly how long it will take after ordering :)

    Answer : [Re] Inquiry related delivery from cas****

    Hi,

    It will take 2-3 working days to pack, sort and deliver to you if you choose Qxpress.

    Thanks.

  • Question : Inquiry for the item from hid****Jun 23, 2019

    Hi wil dis sofa good if i have a cat at home? Wil it burst if my cat hapen to scratch or bite the sofa?

    Answer : [Re] Inquiry for the item from hid****

    Hi,

    We do not recommend if you have a cat at home. If the cat have sharp nails and with a huge force, it can scratch and damage the sofa.

    Thanks

    Question : [Re] Inquiry for the item from hid****

    Ok thk u

    Answer : [Re] Inquiry for the item from hid****

    Noted. Thanks.

  • Question : Inquiry from sam****Jun 22, 2019

    What's the timing for self collection?

    Answer : [Re] Inquiry from sam****

    Hi,

    For store pickup,

    Operating Hours:
    Monday - Friday: 9.30am - 5.30pm
    Saturday: 9.30am - 12.00pm
    (We are closed on Sunday and Public Holidays)

    Collection Location:
    3 Ang Mo Kio Street 62, #07-01
    Link@AMK
    Singapore 569139
    Tel:63362959

    Thanks.

Stackable Drawer Box Cabinet Movable Portable Wheels Wardrobe Organizer Storage
Stackable Drawer Box Cabinet Movable Portable Wheels Wardrobe Organizer Storage
Item Q&A
  • Question : Inquiry from mei****Jun 23, 2019

Xiaomi  Deerma Spray Mop 360 Degree Rotating Rod / Light Labor-saving / Simple Home Clean/拖把
Xiaomi Deerma Spray Mop 360 Degree Rotating Rod / Light Labor-saving / Simple Home Clean/拖把
Item Q&A
  • Question : Inquiry from joy****Jun 22, 2019

  • Question : Inquiry from 262****Jun 19, 2019

    Hi

    Is the store open on saturday?
    WHat are the opening hours for me to collect the item?
    Thank you.

    Answer : [Re] Inquiry from 262****

    Hi,

    Operating Hours:
    Monday - Friday: 9.30am - 5.30pm
    Saturday: 9.30am - 12.00pm
    (We are closed on Sunday and Public Holidays)

    Collection Location:
    3 Ang Mo Kio Street 62, #07-01
    Link@AMK
    Singapore 569139
    Tel:63362959

    Thanks.

  • Question : Inquiry for the item from 260****Jun 16, 2019

  • Question : Inquiry for the item from aud****Jun 14, 2019

    Hi,
    Can I use other cloth other than the xiaomi cloth to attach to the mop?

    Answer : [Re] Inquiry for the item from aud****

    Hi,

    It is recommended to use the Xiaomi cleaning cloth to attach to the mop.

    You can purchase from the link below:
    https://qoo.tn/Bu2TsS.

    Thanks.

  • Question : Inquiry for the item from dar****Jun 14, 2019

    Hi. I’ve just ordered one. Is it ready for collection tomorrow?

    Answer : [Re] Inquiry for the item from dar****

    Hi,

    We have check your order and saw that you have selected store pickup. you may head down to our office for collection.

    Operating Hours:
    Monday - Friday: 9.30am - 5.30pm
    Saturday: 9.30am - 12.00pm
    (We are closed on Sunday and Public Holidays)

    Collection Location:
    3 Ang Mo Kio Street 62, #07-01
    Link@AMK
    Singapore 569139
    Tel:63362959

    Thanks.

+View all Notice, FAQ, Q&A >>
[Fast delivery]Xiaomi Deerma Mini Dehumidifier Reduce Air Humidity Dry/Design Moisture Absorption/PT
[Fast delivery]Xiaomi Deerma Mini Dehumidifier Reduce Air Humidity Dry/Design Moisture Absorption/PT
Item Q&A
  • Question : Inquiry for the item from but****Jun 18, 2019

    Can this be used for dehumidifying one whole bedroom?

    Answer : [Re] Inquiry for the item from but****

    Hi,

    Yes, it can be use to dehumidify room.

    Thanks.

    Question : [Re] Inquiry for the item from but****

    Thanks. May I know how many pieces I need to buy to dehumidify one bedroom?

    Answer : [Re] Inquiry for the item from but****

    Hi,

    It depends on your room size. Each Dehumidifier is capable of dehumidifying up to 385 square cm (385 cm2).

    Thanks.

  • Question : Inquiry for the item from v_c****Jun 05, 2019

    On an avg, how many times can per unit be recharged and ready to be use again?

    Answer : [Re] Inquiry for the item from v_c****

    Hi,

    It can be use up to 1 month before it need a recharge of about 12 hours.

    Thanks.

    Question : [Re] Inquiry for the item from v_c****

    How abt the life span of the pdt?

    Answer : [Re] Inquiry for the item from v_c****

    Hi,

    The life span of the dehumidifier can last more than 1 year.

    Thanks.

  • Question : Inquiry for the item from Dia****Jun 04, 2019

    Do we still need to purchase the safety plug 🔌 or it’s already in the whole package?

    Answer : [Re] Inquiry for the item from Dia****

    Hi,

    You will need to buy the safety plug to charge up the device.

    Thanks.

  • Question : Inquiry for the item from ger****May 29, 2019

    Is the plug compatible with sg?

    Answer : [Re] Inquiry for the item from ger****

    Hi,

    Yes, we will provide a safety mark plug that is compatible in SG.

    Thanks.

  • Question : Inquiry for the item from tom****Apr 22, 2019

    What the warranty period ?Thanks

    Answer : [Re] Inquiry for the item from tom****

    Hi,

    The warranty period is 7 days local shop warranty.

    Thanks.

+View all Notice, FAQ, Q&A >>
☆☆☆Clearance sale at half price☆☆☆/Gopro /4K WiFi V60 Action Camera Waterproof Car Camera
☆☆☆Clearance sale at half price☆☆☆/Gopro /4K WiFi V60 Action Camera Waterproof Car Camera
Item Q&A
  • Question : Inquiry for the item from apa****Jun 14, 2019

    Hi Seller,
    Without waterproof casing, can B1 use in 2meter depth water?
    And do you sell the selfie hole for this model?

    Answer : [Re] Inquiry for the item from apa****

    Hi,

    It cannot be used underwater without the waterproof casing.

    We do not sell the selfie mount for this model.

    Thanks.

  • Question : Inquiry for the item from yel****Jun 01, 2019

    Hi, the infos on the page is very messy. All I can see is v60. I can't find infos for B1. Please help. Thank you.

    Answer : [Re] Inquiry for the item from yel****

    hi,

    when on the V60 link, you may scroll all the way down and you will saw a specification regarding on 4K HXR camera ( this model is B1).

    thanks

  • Question : Inquiry for the item from kri****May 25, 2019

    Hi, may I know what accessories come with the B1 camera? Thanks

    Answer : [Re] Inquiry for the item from kri****

    Hi,

    It comes with charger, and basic mounting kit for mounting on a bicycle.

    Thanks.

  • Question : Inquiry for the item from xue****May 24, 2019

    if i want to put at scooter, which one is better?
    pick up store is at where?

    Answer : [Re] Inquiry for the item from xue****

    Hi,

    You can try V60. It comes with basic mounting kit.

    For store pickup, please head down to our office for collection.

    Operating Hours:
    Monday - Friday: 9.30am - 5.30pm
    Saturday: 9.30am - 12.00pm
    (We are closed on Sunday and Public Holidays)

    Collection Location:
    3 Ang Mo Kio Street 62, #07-01
    Link@AMK
    Singapore 569139
    Tel:63362959

    Thanks.

  • Question : Inquiry for the item from eil****May 20, 2019

    Hi seller, do you sell the memory card and water proof casing?

    Answer : [Re] Inquiry for the item from eil****

    Hi,

    We do not sell the waterproof casing. For the memory card, you can purchase at this link: https://www.qoo10.sg/item/SD-CARD-8G-16G-32G-64G/607755349?banner_no=1305330

    Thanks.

+View all Notice, FAQ, Q&A >>
Stackable Storage Box! Plastic PP Material! Organizer | Cabinet | Kitchen Rack | Furniture
Stackable Storage Box! Plastic PP Material! Organizer | Cabinet | Kitchen Rack | Furniture
Item Q&A
☆☆☆Clearance sale at half price☆☆☆/SMARTWATCH/THE BEST AND CHEAPEST SMARTWATCH
☆☆☆Clearance sale at half price☆☆☆/SMARTWATCH/THE BEST AND CHEAPEST SMARTWATCH
Item Q&A
  • Question : Inquiry from jyp****Jun 01, 2019

  • Question : Inquiry for the item from lov****Jun 01, 2019

    Hi

    Will u restock vos7 black? If yes, when??

    Answer : [Re] Inquiry for the item from lov****

    Hi,

    We are having a promotional sales for this item, and it is while stocks last. There is no restock for this item.

    You may consider C1 Black or other colours of V07s.

    Thanks.

  • Question : Inquiry for the item from 236****May 27, 2019

    Hi,
    I prefer in black color, may I know when do you have the black color of the watch?

    Thank you!

    Answer : [Re] Inquiry for the item from 236****

    Hi,

    Which model are you looking for? We have Black for model C1.

    Thanks.

    Question : [Re] Inquiry for the item from 236****

    Hi,
    I am looking for VO7S.

    Thanks!

    Answer : [Re] Inquiry for the item from 236****

    Hi,

    Sorry, we are only left with Blue colour and Purple colour.

    Thanks.

  • Question : Inquiry related return and exchange from ina****May 09, 2019

    Hi, I bought a V07S watch less than a month ago and it's not working now. How do I make an exchange?

    Answer : [Re] Inquiry related return and exchange from ina****

    Hi,

    You may head down to our office to exchange it.

    Operating Hours:
    Monday - Friday: 9.30am - 5.30pm
    Saturday: 9.30am - 12.00pm
    (We are closed on Sunday and Public Holidays)

    Collection Location:
    3 Ang Mo Kio Street 62, #07-01
    Link@AMK
    Singapore 569139
    Tel:63362959

    Thanks.

  • Question : Inquiry for the item from che****May 07, 2019

    The Smart Bracelet is not holding charge. I charge for one hr still no power. Is this normal?

    Answer : [Re] Inquiry for the item from che****

    Hi,

    You may head down to our office to exchange it.

    Operating Hours:
    Monday - Friday: 9.30am - 5.30pm
    Saturday: 9.30am - 12.00pm
    (We are closed on Sunday and Public Holidays)

    Collection Location:
    3 Ang Mo Kio Street 62, #07-01
    Link@AMK
    Singapore 569139
    Tel:63362959

    Thanks.

+View all Notice, FAQ, Q&A >>
GoSPEEDY Extemely Strong Wind USB Portable Fan Handheld Desktop Rechargeable Battery
GoSPEEDY Extemely Strong Wind USB Portable Fan Handheld Desktop Rechargeable Battery
Item Q&A
  • Question : Inquiry for the item from bab****Jun 01, 2019

    do u sell cable only?

    Answer : [Re] Inquiry for the item from bab****

    Hi,

    Sorry, we do not sell the cable only.

    Thanks.

  • Question : Inquiry for the item from ang****May 28, 2019

    After charging for 4 hours, how long can it lasts?

    Answer : [Re] Inquiry for the item from ang****

    Hi,

    It can use about 4 hours.

    Thanks.

  • Question : Inquiry for the item from ang****May 28, 2019

    Model 2603 needs to charge for how long and can last for how many hours?
    Do you provide cable for charging?

    Answer : [Re] Inquiry for the item from ang****

    Hi,

    Charging time is about 4 hours. Yes, it does come with charging cable.

    Thanks.

Smartwatch GT08 / smart bracelet / value for money/watch/智能手表
Smartwatch GT08 / smart bracelet / value for money/watch/智能手表
Item Q&A
  • Question : Inquiry for the item from lka****Apr 25, 2019

    Hi. I have received the watch CT8. But the batt only last last then 24hr?
    I thought it can last for 7 days.
    Helena

    Answer : [Re] Inquiry for the item from lka****

    Hi,

    The battery is rated to last about 2 days.

    Thanks.

Kitchen/ Tools / Cooking Market/ Educational Toy/Childrens toys/Childrens educational toys玩具
Kitchen/ Tools / Cooking Market/ Educational Toy/Childrens toys/Childrens educational toys玩具
Item Q&A
  • Question : Inquiry from jme****Mar 28, 2019

    What are the opening hours if self collect?

    Answer : [Re] Inquiry from jme****

    Hi,

    We have check your order and saw that you have selected store pickup. you may head down to our office for collection.

    Operating Hours:
    Monday - Friday: 9.30am - 5.30pm
    Saturday: 9.30am - 12.00pm
    (We are closed on Sunday and Public Holidays)

    Collection Location:
    3 Ang Mo Kio Street 62, #07-01
    Link@AMK
    Singapore 569139
    Tel:63362959

    Thanks.