Q&A board

Q & A Lists
Item Question & Answer
(Pre-Order) Acer Nitro VG271 P 27-Inch FHD IPS HDR Monitor with 144Hz Refresh Rate and 1ms
(Pre-Order) Acer Nitro VG271 P 27-Inch FHD IPS HDR Monitor with 144Hz Refresh Rate and 1ms
Item Q&A
  • Question : Inquiry for the item from 241****May 25, 2019

    hi the rate is not cheaper? i see tat on most of the items the price has dropped due to the cee or pc show. cheers!

    Answer : [Re] Inquiry for the item from 241****

    Hi,

    This model is in Pre-Order promotion.

    Thank You
    Acer Official Store

  • Question : Inquiry for the item from 241****May 23, 2019

    hi, this item is indicate as sold out. no pre order promo? thx

    Answer : [Re] Inquiry for the item from 241****

    hi,
    this item is current out of stock. The stock will arrive in early july.
    would you want to pre-order ?

    Thank You
    Acer Official Store

    Question : [Re] Inquiry for the item from 241****

    hi its still oos how to order from the site? thx

    Answer : [Re] Inquiry for the item from 241****

    Hi,

    We have activate the Pre-Order option. You can purchase it now.

    Thank you
    Acer Official Store

Acer EB321HQU 31.5 Inch (16:9) Wide QHD Monitor
Acer EB321HQU 31.5 Inch (16:9) Wide QHD Monitor
Item Q&A
  • Question : Inquiry for the item from bli****May 25, 2019

    What is the difference for the model with A (ie EB321HQU A) as advertised in the CEE 2019?

    Answer : [Re] Inquiry for the item from bli****

    Hi,

    This model is EB321HQU A. Here's the part no UM.JE1SG.A01.

    You can refer to the description for the product information.

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from Jer****May 13, 2019

    Hi does this have warranty

    Answer : [Re] Inquiry for the item from Jer****

    Hi,

    It comes with 3 years on-site local singapore warranty.

    Thank you
    Acer Official Store

    Question : [Re] Inquiry for the item from Jer****

    Can you accept self collection? As I need the monitor urgently

    Answer : [Re] Inquiry for the item from Jer****

    Hi,

    If you purchase by 11am today. We are able to arrange today 4pm-5.15pm for self-collection in Jurong, International Business Park.

    Once you have purchase, please drop a message here.

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from 239****Jan 25, 2019

  • Question : Inquiry for the item from Ons****Feb 01, 2019

    Hi, if I want to use this monitor for PS4 Pro or watching TV, how to have audio since this monitor does not have internal speaker?

    Answer : [Re] Inquiry for the item from Ons****

    Hi,

    You can connect a speaker via audio out.

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from she****Jan 11, 2019

    Hi, is the back of this monitor in white or black color? Thanks.

    Answer : [Re] Inquiry for the item from she****

    Hi,

    The back of the monitor is white color.

    Thank you
    Acer Official Store

+View all Notice, FAQ, Q&A >>
Predator XB271HU IPS Gaming Monitor- 27 Wide QHD NVIDIA G-Sync
Predator XB271HU IPS Gaming Monitor- 27 Wide QHD NVIDIA G-Sync
Item Q&A
  • Question : Inquiry for the item from 211****May 18, 2019

  • Question : Inquiry for the item from xan****Jan 01, 2019

    Hi eventhough this model has been out for 2 years but this current manufactured batch is the recent one right?

    Answer : [Re] Inquiry for the item from xan****

    And how long does it taka to deliver

    Question : [Re] Inquiry for the item from xan****

    Hi, delivery takes 3 to 5 days. The current batch is manufactured in Dec 2018.

  • Question : Inquiry for the item from fun****Dec 28, 2018

    Hi may i check if the monitor's bottom bezel is flush with the side bezels for a multi monitor set up?

    Also to confirm, the XB271HU is the non eye-tracking version right. I notice in the advertisement used, it mentions eye-tracking.

    thanks!

    Answer : [Re] Inquiry for the item from fun****

    Hi,

    The Bezel is only flushed on the top and 2 sides, not at the bottom. There is no eye tracking for XB271HU.

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from bjl****Dec 22, 2018

    is this vesa mountable?

    Answer : [Re] Inquiry for the item from bjl****

    Hi,

    This model able to VESA Wallmount.

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from and****Dec 17, 2018

    hi, is this the xb271hu bmiprz or abmiprz? i understand this is the ips panel version but on amazon, the abmiprz (TN) is advertised to be IPS panel also but priced cheaper so i’m confused.

    Also, what are the t&c regarding monitor exchanges over dead pixels and overly bad back light bleed?

    thank you

    Answer : [Re] Inquiry for the item from and****

    Hi,

    The XB271HU that Acer Singapore is carrying will be IPS panel.
    Kindly refer the specification on the Qoo10 description, there will different specification for different country. Kindly take note the one we are carrying comes with 3 Years On-Site Local Singapore Warranty.

    Here's the dead pixel policy.
    The warranty does not cover : -
    Minor defects of LCD displays occurring in any Acer Products equipped with LCD display technology, provided that there shall not be more than (4) defective pixels per million pixels on a given LCD display, and provided further that, if the display panel is divided into nine (9) equal rectangular areas, there shall be only one (1) defective pixel in the central area of the display.

    If you face any problem, you can also contact us on this.

    Thank you
    Acer Official Store

+View all Notice, FAQ, Q&A >>
Acer Aspire 5 A514-51G-533L Laptop with NVIDIA MX230 Graphics Card
Acer Aspire 5 A514-51G-533L Laptop with NVIDIA MX230 Graphics Card
Item Q&A
  • Question : Inquiry for the item from ell****May 21, 2019

    Hi, For this laptop Acer Aspire A514-51G-533L, can the RAM and ROM be upgraded? Or are they soldered and cannot be upgraded?
    Thank you

    Answer : [Re] Inquiry for the item from ell****

    Hi,
    For the laptop Acer Aspire A514-51G-533L , the current 4GB ram is on board and there is another ram slot to upgrade.. We have included in the add on option. Please have a look.

    Question : [Re] Inquiry for the item from ell****

    How about the storage? Can be upgraded?

    I ask these questions because when this laptop one day no longer under warranty, and either the RAM or Ssd fails, i have to change them.

    Answer : [Re] Inquiry for the item from ell****

    hi,
    the SSD is upgradable to 512 GB

    Thank You
    Acer Official Store

    Question : [Re] Inquiry for the item from ell****

    Hi, adding 8gb RAM is $130 or $160?

    Answer : [Re] Inquiry for the item from ell****

    On Qpost : hi , adding 8gb RAM is at $160.

    Thank you
    Acer Official Store

    Question : [Re] Inquiry for the item from ell****

    Hi, what is the volts and mAh of this Acer Aspire A514-51G-533L laptop?
    Thank you

    Answer : [Re] Inquiry for the item from ell****

    Is keyboard backlit ?

    Question : [Re] Inquiry for the item from ell****

    Hi,

    The battery for A514-51G-533L is 4515 mAh 11.4 V Battery. This laptop does not have keyboard backlit.

    Thank you
    Acer Official Store

Acer Aspire A314-32-C3D3 Laptop with 1TB Storage - Online Exclusive
Acer Aspire A314-32-C3D3 Laptop with 1TB Storage - Online Exclusive
Item Q&A
  • Question : Inquiry related delivery from 333****May 24, 2019

    Sorry if I order today so can I receive tomorrow
    Because I'm not in Singapore on 26/05/2019

    Answer : [Re] Inquiry related delivery from 333****

    hi,
    if you order today , you will receive by tuesday

    Thank You
    Acer Official Store

  • Question : Inquiry for the item from yvo****May 12, 2019

  • Question : Inquiry from gue****Mar 18, 2019

  • Question : Inquiry for the item from 236****Jan 05, 2019

    Hi,

    How long battery losts?

    Answer : [Re] Inquiry for the item from 236****

    Hi,

    The battery life is up to 6.5 hours (the actual battery life varies by device usage)

    Thank you
    Acer Official Store

  • Question : Inquiry related delivery from 261****Nov 12, 2018

    Dear Seller

    Cart no. 122966150 , can I know approximate shipping to me? I need it for work during this Friday.

    Answer : [Re] Inquiry related delivery from 261****

    Hi,

    Your order is currently waiting qxpress to pickup the parcel.
    Kindly expect to received 2 -3 business days.

    Thank you
    Acer Official Store

+View all Notice, FAQ, Q&A >>
Acer Swift 3 SF315-52G-80LY (Silver) Thin and Light 15.6-Inch Laptop
Acer Swift 3 SF315-52G-80LY (Silver) Thin and Light 15.6-Inch Laptop
Item Q&A
  • Question : Inquiry for the item from ell****May 24, 2019

    Hi, Acer online store has a special promo price for this model .... will the price here on qoo10 be adjusted down?

    Also the add-on for Microsoft Office Home Student software is for year 2016 or 2019?
    Thank you

    Answer : [Re] Inquiry for the item from ell****

    Hi,
    no , it will not be adjusted down and the microsoft software is for 2019 .

    Thank You
    Acer Official Store

  • Question : Storage Questions . . .Jun 16, 2018

    Hi Acer

    Please advise:

    (1) the brand / item of the 512Gb NVMe SSD included
    (2) Is it possible to add another SATA SSD to this Swift 3?


    Thank you - Ruben

    Answer : [Re] Storage Questions . . .

    Hi,

    This comes with 512GB PCIe NVMe SSD. We do not provide service to upgrade storage.

    Thank you
    Acer Official Store

Acer Aspire 5 A515-52G-77EK 15.6-Inch Narrow Bezel 8th Gen i7 Processor with NVIDIA Graphics
Acer Aspire 5 A515-52G-77EK 15.6-Inch Narrow Bezel 8th Gen i7 Processor with NVIDIA Graphics
Item Q&A
  • Question : Inquiry for the item from ell****May 21, 2019

    Hi, for this laptop Acer Aspire 5 A515-52G-77EK, on Qoo10 here it says the 15.6" screen is only HD ... is this correct?
    I am only looking for FHD screens as eyesight not too good.
    Also is the Ram and Storage upgradeable OR soldered and non-upgradeable?
    Thank you

    Answer : [Re] Inquiry for the item from ell****

    Acer Aspire 5 A515-52G-77EK screen is a FHD. We apologize for the wrong content. This model comes with 2 ram slot and there is an additional ram slot for it. Kindly be informed for self-upgrade of items within the unit, the warranty will be void for any physical damages or related hardware faults found. Hence, we do not encourage customers to perform self upgrade within the unit. Hope this clarifies.


    Question : [Re] Inquiry for the item from ell****

    Thank you for your fast reply. As long as under warranty will prefer going to Acer for servicing.
    What about the storage? Does it have its own slot OR is it soldered and non-upgradeable?

    Answer : [Re] Inquiry for the item from ell****

    hi,
    Acer Aspire 5 A515-52G-77EK SSD is upgradable up to 512 GB.

    Thank you
    Acer Official Store

    Question : [Re] Inquiry for the item from ell****

    Hi, for Acer Aspire 5 A515-52G-77EK, how many nits brightness is the 15.6inch screen?
    Thank you

    Answer : [Re] Inquiry for the item from ell****

    Another thing, the battery info i checked is 3320mAh 4-cell Lithium-ion ... but no info on how many Volts and therefore how many Whr?

    Question : [Re] Inquiry for the item from ell****

    Hi,

    We will need to check on the brightness. The battery is 48 Wh 3220 mAh 15.2 V.

    Thank you
    Acer Official Store

Acer Aspire 3 A315-55G-508V (Black) 8th Gen Core i5 with NVIDIA® GeForce® MX230
Acer Aspire 3 A315-55G-508V (Black) 8th Gen Core i5 with NVIDIA® GeForce® MX230
Item Q&A
  • Question : Inquiry for the item from ell****May 23, 2019

    Hi, for Acer Aspire 3 A315-55G-508V laptop,
    1) what is the wireless LAN Standard and Ethernet Technology?
    2) Does it have Bluetooth? Which version?
    3) Is the screen really FHD? How bright is it?
    4) Is there any SD card reader?
    5) How many cells and mAh is the battery?
    Thank you.

    Answer : [Re] Inquiry for the item from ell****

    Hi , 
    it comes with bluetooth 5.0 and the wireless LAN is 802.11a/b/g/n/ac and the battery is 36 Wh 3220 mAh 11.4 V 3-cell Li-ion battery pack. 
    It does not have a SD card reader. 

    Thank You 
    Acer Official Store

    Question : [Re] Inquiry for the item from ell****

    Thank you for fast reply.
    The screen really FHD? No info on screen brightness?
    Is the 4gb x 2 RAM removable, i.e. 2 RAM slots?
    Other than m.2 slot, is there any 2.5inch SATA bay slot?
    I cannot find info anywhere on this laptop, maybe too new...

    Answer : [Re] Inquiry for the item from ell****

    Oh, Acer Aspire 3 A315-55G-508V has backlit keyboard?

    Question : [Re] Inquiry for the item from ell****

    Hi,

    It comes with FHD (1920 x 1080 Resolution) with backlit keyboard. We will need to check and get back to you on the brightness. It comes with 1 x 4GB On board and 1 x 4GB is in a slot. The laptop total can support 20GB ram.

    There is no additional SATA/HDD slot for this.

    Thank you
    Acer Official Store

Acer Nitro VG271U P 27-inch Wide QHD IPS Monitor with 144Hz Refresh Rate and 1ms
Acer Nitro VG271U P 27-inch Wide QHD IPS Monitor with 144Hz Refresh Rate and 1ms
Item Q&A
  • Question : Inquiry for the item from 241****May 23, 2019

    hi there, any upcoming coupon/disc for the pc show 30may-6th june? thx

    Answer : [Re] Inquiry for the item from 241****

    Hi,

    Currently we are having 4 days promotion for this model till 26 May 2019.

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from 241****May 06, 2019

    hi no longer have the one tat is 144hz but non qhd?

    Answer : [Re] Inquiry for the item from 241****

    Hi,

    Currently VG271 with 144hz is out of stock. It will be restock on end of the month to early june.

    Thank you
    Acer Official Store

    Question : [Re] Inquiry for the item from 241****

    oic, there's no link to preorder it?

    Answer : [Re] Inquiry for the item from 241****

    Hi,

    We apologize on this as the stock for VG271P will only arrived end of june. Here's the link for the model for pre-order.
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=643954401

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from 241****Mar 10, 2019

    hi there, this cannot be sync with gtx 1060? thx

    Answer : [Re] Inquiry for the item from 241****

    Hi,

    This model is not g-sync compatible.

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from 87s****Mar 02, 2019

  • Question : Inquiry for the item from RAy****Mar 02, 2019

+View all Notice, FAQ, Q&A >>
Acer Chromebook 14 CB3-431-C8RC
Acer Chromebook 14 CB3-431-C8RC
Item Q&A
  • Question : Inquiry related delivery from 333****May 23, 2019

    If I buy now can I receive tomorrow

    Answer : [Re] Inquiry related delivery from 333****

    If buy now can I receive tomorrow or Saturday

    Question : [Re] Inquiry related delivery from 333****

    hi ,
    if you purchase by today before 4pm , we will have it ready for you earliest by tomorrow morning for self- pick up but If you are opting for delivery option , it will be deliver by saturday. kindly advise us on your choice for self - pick up or delivery

    Thank You
    Acer Official Store

  • Question : Inquiry for the item from 333****May 23, 2019

    Sell collect can

    Answer : [Re] Inquiry for the item from 333****

    hi ,
    we do provide self-collect.

    Thank You
    Acer Official Store

  • Question : Inquiry for the item from lim****Nov 01, 2018

    Is this later mode

    Answer : [Re] Inquiry for the item from lim****

    Hi,

    This is the latest model.

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from lim****Nov 01, 2018

    Is the new laptop

    Answer : [Re] Inquiry for the item from lim****

    Hi,

    This chromebook is brand new.

    Thank you
    Acer Official Store

  • Question : screenOct 21, 2018

    is the screen glossy or matte?

    Answer : [Re] screen

    Hi,

    This model comes with Matte screen.

    Thank you
    Acer Official Store

+View all Notice, FAQ, Q&A >>
Acer Swift 3 SF314-54 Thin and Light Narrow Bezel Design Laptop - i5 Processor
Acer Swift 3 SF314-54 Thin and Light Narrow Bezel Design Laptop - i5 Processor
Item Q&A
  • Question : Inquiry related return and exchange from 234****May 21, 2019

    Hi, my order number is 295699269, i received the laptop on 13th May, but it cannot power up on 17 may, i send it to the service center on the same day, my case id is 3167039, since its only 4 days old, can i request for one to one exchange instead, please advice, thanks

    Answer : [Re] Inquiry related return and exchange from 234****

    Hi,

    We will check with Acer service centre and our support team will contact you on this via phone by today.

    Thank you for your patience.

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from Vio****Mar 08, 2019

  • Question : Inquiry related delivery from jun****Feb 24, 2019

  • Question : Inquiry for the item from lis****Feb 09, 2019

    Hi seller, able to provide original receipt or invoice.?
    Need ro submit a claim.

    Answer : [Re] Inquiry for the item from lis****

    Hi, yes we can. Can you provide us your order no.

    Question : [Re] Inquiry for the item from lis****

    Hi this is my order and please provide original receipt so I can make a claim. Thanks

    Answer : [Re] Inquiry for the item from lis****

    Order No. 289847027

    Question : [Re] Inquiry for the item from lis****

    Hi,

    We have arrange to include a tax invoice for you in your order.

    Please let me know if you have any questions.

    Thank you

    Acer Official Store

    Answer : [Re] Inquiry for the item from lis****

    Thank you so much!

    Question : [Re] Inquiry for the item from lis****

    have a nice day ahead. :)

    Answer : [Re] Inquiry for the item from lis****

    Hi I received the acer laptop ytd. Thanks.
    May I check do I need to register for warrenty?

    Question : [Re] Inquiry for the item from lis****

    Hi,

    Yes, Kindly register the warranty in this link.
    http://support.acer.com.sg/warrantyregistration/

    Thank you
    Acer Official Store

  • Question : Inquiry from Pkj****Jan 30, 2019

+View all Notice, FAQ, Q&A >>
Predator Triton 500 PT515-51-791X with 9th Gen Intel i7 Processor and RTX 2060 Graphics card
Predator Triton 500 PT515-51-791X with 9th Gen Intel i7 Processor and RTX 2060 Graphics card
Item Q&A
  • Question : Inquiry for the item from 261****May 13, 2019

    Hi, can i find this laptop in retail store singapore? I want to test it first because theres too little review about this laptop...
    Any recommendation from Acer near bugis junction

    Answer : [Re] Inquiry for the item from 261****

    Hi,

    Currently Challenger - Bugis Junction have display unit for Triton 500. It is not the same specs as PT515-51-791X . You can go and have a look on the display unit.

    Thank you
    Acer Official Store

Acer Aspire 3 A314-32 14-Inch Laptop
Acer Aspire 3 A314-32 14-Inch Laptop
Item Q&A
  • Question : Inquiry for the item from ang****May 11, 2019

    Hi.
    Is the red acer available? Also, if I order today, when can I expect to receive it?

    Answer : [Re] Inquiry for the item from ang****

    Hi, red is available and if you order today you will receive it either on Tuesday or Wednesday.

  • Question : Inquiry for the item from che****Apr 06, 2019

    Hi, i juz bought the notebook.. do i need to register for the 1 year warranty?

    Answer : [Re] Inquiry for the item from che****

    Hi,

    You can register through this website
    http://support.acer.com.sg/warrantyregistration/

    Proof of delivery will be your qoo10 e-receipt and order confirmation email that stated the purchase model.

    Thank you
    Acer Official Store

  • Question : Red-Promo PriceOct 08, 2018

  • Question : Inquiry for the item from yuh****Sep 13, 2018

  • Question : Inquiry from yuh****Sep 13, 2018

+View all Notice, FAQ, Q&A >>
Acer Nitro 5 AN515-54-766W with the Latest 9th Gen i7 Intel Processor and GTX 1660Ti Graphics
Acer Nitro 5 AN515-54-766W with the Latest 9th Gen i7 Intel Processor and GTX 1660Ti Graphics
Item Q&A
  • Question : Inquiry for the item from 237****May 08, 2019

    Is the display 144hz refresh rate?

    Answer : [Re] Inquiry for the item from 237****

    Hi,

    The screen is 60hz refresh rate.

    Thank you
    Acer Official Store

Acer Aspire 5 A515-52G-58V9 15.6-Inch Narrow Bezel Laptop with NVIDIA Graphics Intel Optane Memory
Acer Aspire 5 A515-52G-58V9 15.6-Inch Narrow Bezel Laptop with NVIDIA Graphics Intel Optane Memory
Item Q&A
  • Question : Inquiry for the item from mer****May 05, 2019

    Hi Seller, what is screen resolution?

    Answer : [Re] Inquiry for the item from mer****

    Hi,

    The screen is 1366 x 768 resolution.

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from dah****Mar 18, 2019

    can the RAM be upgraded to say, 16GB ?
    can the HDD be upgraded to SSD ?
    Is the Keyboard backlit?

    Answer : [Re] Inquiry for the item from dah****

    Hi,

    There is an additional ram slot to upgrade. Kindly refer to the option. We do not provide service to upgrade storage. This model does not have keyboard backlit.

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from 240****Mar 07, 2019

    What are the available colours?

    Answer : [Re] Inquiry for the item from 240****

    Hi,

    This model only available black color.

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from daw****Mar 06, 2019

    Weight of laptop?

    Answer : [Re] Inquiry for the item from daw****

    Hi,

    It is 1.8KG.

    Thank you
    Acer Official Store

  • Question : Inquiry from tom****Jan 05, 2019

+View all Notice, FAQ, Q&A >>
[Pre-Order] Acer Chromebook 514 CB514-1HT-P3X9 - 14-inch FHD IPS Touch Screen
[Pre-Order] Acer Chromebook 514 CB514-1HT-P3X9 - 14-inch FHD IPS Touch Screen
Item Q&A
  • Question : Inquiry for the item from che****May 05, 2019

    Can i buy extended warranty for this model or CB713 on Qoo10?

    Answer : [Re] Inquiry for the item from che****

    Hi,

    We have added the extended warranty option. :)

    thank you
    Acer Official Store

Acer SA230 A FHD IPS Ultra-Thin Display Monitor
Acer SA230 A FHD IPS Ultra-Thin Display Monitor
Item Q&A
  • Question : Inquiry for the item from dav****May 05, 2019

    Hi, Is this 3 Year ONSITE WARRANTY or NORMAL WARRANTY? Hope to hear from you soon. Thanks.

    Answer : [Re] Inquiry for the item from dav****

    Hi,

    It is 3 years on-site local singapore warranty.

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from jim****Apr 05, 2019

    Suitable VESA mounting?

    Answer : [Re] Inquiry for the item from jim****

    Hi,

    This model SA230 unable support VESA Wallmount.

    You may consider KA241 Y that support VESA Wallmount.
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=615839614

    Thank you
    Acer Official Store

    Question : [Re] Inquiry for the item from jim****

    Ok. Noted thanks

    Answer : [Re] Inquiry for the item from jim****

    Ok. Noted thanks

    Question : [Re] Inquiry for the item from jim****

    Have a nice day ahead. :)

  • Question : Inquiry for the item from dam****Sep 20, 2018

    Hi.. is the add on option the SA220 or the SA230?

    Answer : [Re] Inquiry for the item from dam****

    Hi,

    The add on option is SA230A. Apologize for the confusion.

    Thank you
    Acer Official Store

  • Question : BuiltSep 18, 2018

    Is the power brick/power adapter built in??

    Answer : [Re] Built

    Hi,

    This model comes with an external adaptor.

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from dan****Sep 18, 2018

    Do this item have built in speakers?

    Answer : [Re] Inquiry for the item from dan****

    Hi,

    There is no built-in speaker for this model.

    Thank you
    Acer Official Store

Acer Spin 1 SP111-34N-P9C9 Convertible Laptop with Stylus
Acer Spin 1 SP111-34N-P9C9 Convertible Laptop with Stylus
Item Q&A
  • Question : Inquiry for the item from mer****May 04, 2019

    Dear Seller, what is the screen resolution?

    Answer : [Re] Inquiry for the item from mer****

    Hi,

    It is 1920 x 1080 resolution.

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from tan****Mar 01, 2019

Acer Swift 5 SF514-53T-55CP 14-inch Intel i5 Thin and Light Laptop (Blue)
Acer Swift 5 SF514-53T-55CP 14-inch Intel i5 Thin and Light Laptop (Blue)
Item Q&A
  • Question : Inquiry for the item from Jed****May 02, 2019

    Is the USB-C able to provide charging to laptop?

    Answer : [Re] Inquiry for the item from Jed****

    Hi,

    The USB Type-C port support charging to the laptop (DC-in port 20 V; 45 W).

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from cos****Mar 10, 2019

    Does it comes with the Acer touch pen?

    Answer : [Re] Inquiry for the item from cos****

    Hi,

    It does not comes with a stylus.

    Thank you
    Acer Official Store

    Question : [Re] Inquiry for the item from cos****

    The price went up compared to what I just saw earlier?

    Answer : [Re] Inquiry for the item from cos****

    Hi, there was no changes on the selling price. It might be another swift 5 model (SF514-52T-5702 @ $1495) that you came upon

  • Question : Inquiry for the item from alv****Mar 09, 2019

    Does this item charges with 45w type c laptop powerbank?

    Answer : [Re] Inquiry for the item from alv****

    Hi,

    The type-C port able to support 45W type-c laptop powerbank.

    Thank you
    Acer Official Store

Acer Veriton ES2730G 15L Mini Tower (Core i5 8400) Business Desktop - Windows 10 Professional
Acer Veriton ES2730G 15L Mini Tower (Core i5 8400) Business Desktop - Windows 10 Professional
Item Q&A
  • Question : Inquiry for the item from jam****Apr 26, 2019

[Online Exclusive] Acer Swift 3 SF314-54 Thin and Light Narrow Bezel Laptop
[Online Exclusive] Acer Swift 3 SF314-54 Thin and Light Narrow Bezel Laptop
Item Q&A
  • Question : Inquiry for the item from lin****Apr 29, 2019

    Hi I was about to order when price was $688. Suddenly price up to $768. Cannot revert back?

    Answer : [Re] Inquiry for the item from lin****

    Hi, as the promotion have ended we are unable to extend it. Do watch out for our next promotion.

  • Question : Inquiry for the item from jia****Apr 28, 2019

    Hi I cannot apply super sale coupon$100 on Acer Swift 3 SF314-54 Thin and Light Narrow Bezel Laptop?

    Answer : [Re] Inquiry for the item from jia****

    Hi, you will need to have minimum spent of $800 in order to apply for $100 coupon.

  • Question : Inquiry for the item from Lee****Apr 20, 2019

    Hello, when will this be restocked?

    Answer : [Re] Inquiry for the item from Lee****

    Hi,

    It is restocked. The blue color is out of stock, the pink and silver is available.

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from xia****Mar 06, 2019

    Hi, does this come with Intel Optane Memory?

    Answer : [Re] Inquiry for the item from xia****

    Hi,

    This model does not have optane memory.
    You may consider on Swift 3 SF314-54-555Z with optane memory.
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=618782035

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from stv****Mar 03, 2019

    Does this model support the 3G or 4G SIM card built in?

    Answer : [Re] Inquiry for the item from stv****

    Hi,

    This model does not support SIM card.

    You may consider Acer Swift 3 SF313-51-898D that comes with sim card slot.
    https://m.qoo10.sg/item/ACER-ACER-SWIFT-3-SF313-51-898D-13-3-INCH-FHD-IPS-WITH-INTEL-I7-PROCESSOR/642216314?__ar=Y

    Thank you
    Acer Official Store

+View all Notice, FAQ, Q&A >>
Acer Aspire Nitro 5 (AN515-52-741U) Gaming Laptop - 8th Generation i7 Processor with GTX 1050
Acer Aspire Nitro 5 (AN515-52-741U) Gaming Laptop - 8th Generation i7 Processor with GTX 1050
Item Q&A
  • Question : Inquiry related delivery from Vip****Apr 29, 2019

  • Question : Inquiry from elm****Apr 27, 2019

  • Question : Inquiry for the item from ars****Nov 22, 2018

    Hi,

    What is the warranty on this item?

    Thank you.

    Answer : [Re] Inquiry for the item from ars****

    Hi,

    It comes with 2 years carry-in local singapore warranty.

    Thank you
    Acer Official Store

    Question : [Re] Inquiry for the item from ars****

    Hi,

    Is it possible to get a different graphics card installed? (GTX 1050Ti / GTX 1060)

    Thank you.

    Answer : [Re] Inquiry for the item from ars****

    Hi,

    We do not provide graphics upgrade. You may consider on this model that comes with GTX 1060.

    Nitro 5 (AN515-52-70QH)
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=638424471

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from bch****Sep 15, 2018

    Will a free Charger be Provided?

    Answer : [Re] Inquiry for the item from bch****

    Hi,

    The package will include a Power Adaptor for this model.

    Thank you
    Acer Official Store

    Question : [Re] Inquiry for the item from bch****

    Okay thanks.

    Answer : [Re] Inquiry for the item from bch****

    Hi,

    You're welcome.
    Have a nice day ahead.

    Thank you
    Acer Official Store

  • Question : Inquiry from ngc****Sep 10, 2018

    Do you provide invoice upon purchase? Thanks

    Answer : [Re] Inquiry from ngc****

    Hi,

    We are able to provide tax invoice upon purchase.
    Once you have purchase, kindly drop a message here with your order number to request us to attached the invoice for you.

    Thank you
    Acer Official Store

    Question : [Re] Inquiry from ngc****

    Can the invoice be included in the delivery? Thanks.

    Answer : [Re] Inquiry from ngc****

    Hi,

    Yes. You need to let us know once you purchase so we can attached the invoice upon delivery.

    Thank you
    Acer Official Store

Acer One 10 S1003-112M 2-in-1 Laptop - Online Exclusive
Acer One 10 S1003-112M 2-in-1 Laptop - Online Exclusive
Item Q&A
  • Question : Inquiry for the item from flo****Apr 27, 2019

    Hi, is there LTE or only wifi?

    Answer : [Re] Inquiry for the item from flo****

    Hi,

    It does not support LTE. It support WIFI.

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from wrf****Mar 30, 2019

    Hi seller

    Is the Microsoft office pre-installed for editing purpose or only for reading? Do I need to pay for the license?

    You said had 3 years free McAfee security. Is this already install in the computer?

    How much free space was left in the computer? Since only 32 gm space.

    Answer : [Re] Inquiry for the item from wrf****

    Dear Customer,

    For office mobile. you can get more information in this link.
    https://support.office.com/en-us/article/Office-Mobile-apps-for-Windows-10-Getting-Started-d390fb3a-5d9a-4fa1-b798-a491c27fdfe9

    The 3 years McAfee Internet Security comes in a form of card with product key. You will need to key the product key to activate it.

    Thank you
    Acer Official Store

    Question : [Re] Inquiry for the item from wrf****

    1. I mean do I need to pay for the one year subscription or it is free with this laptop?

    2. I mean does the installation occupied my storage space. Because the storage space left only 17GM..

    Answer : [Re] Inquiry for the item from wrf****

    Hi,

    The office mobile is free. The mcafee installation will ocupied storage from the 32GB.

    We do have another model S1003-141N which comes with 64GB eMMC, you may consider on that model.
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=652430304

    Thank you
    Acer Official Store

  • Question : Inquiry from est****Feb 12, 2019

    Hi seller

    I got the item but why with the adaptor it does not charge or show charging indicator??

    Answer : [Re] Inquiry from est****

    Dear Customer,

    We have arrange our support team to contact you via phone.
    Kindly expect to receive a call by tomorrow.

    Thank you for your patience.

    Thank you
    Acer Official Store

  • Question : Inquiry for the item from Bab****Nov 26, 2018

    Hi i couldn't find the office mobile even though u taught to right click. Theres no office mobile there at all. Please help.

    Answer : [Re] Inquiry for the item from Bab****

    Dear Customer,

    Our support team will contact you on this +65-9651-5831 by today.

    Thank you
    Acer Official Store

  • Question : Inquiry related delivery from 245****Nov 23, 2018

    Hey there! I just purchased the ACER ONE 10 - this is my order number 283963041.

    Quick question - may I know when I can expect delivery?

    Thanks a lot!

    Answer : [Re] Inquiry related delivery from 245****

    Hi,

    Thank you for your purchase. Your order will delivered on Tuesday-Wednesday.

    Thank you
    Acer Official Store

+View all Notice, FAQ, Q&A >>