Q&A board

Q & A Lists
Item Question & Answer
★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [VIVIEN] [Vivien] 100D brushed leggings
★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [VIVIEN] [Vivien] 100D brushed leggings
Item Q&A
★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [ADIDAS ORIGINALS] UNISEX ORIGINALS Stan Sm
★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [ADIDAS ORIGINALS] UNISEX ORIGINALS Stan Sm
Item Q&A
★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [SHISEIDO] Synchro Glow Cushion Compact
★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [SHISEIDO] Synchro Glow Cushion Compact
Item Q&A
★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [REEBOK] Unisex Sol Pure Adapter DV8924 / A
★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [REEBOK] Unisex Sol Pure Adapter DV8924 / A
Item Q&A
  • Question : Inquiry for the item from 235****Sep 15, 2019

★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [Shiseido] Synchro Skin Glow Cushion Co
★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [Shiseido] Synchro Skin Glow Cushion Co
Item Q&A
  • Question : Inquiry for the item from mic****Sep 17, 2019

    What is the expiry date?

    Answer : [Re] Inquiry for the item from mic****

    Hi,
    This is AK PLAZA CS center.
    The product is sold only in cases.
    Item code:657163634 sold in Compac.
    Please confirm
    Thank you.

★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [TATE] Unisex Long Padded Down Jumper (
★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [TATE] Unisex Long Padded Down Jumper (
Item Q&A
  • Question : Inquiry for the item from zuw****Sep 17, 2019

    Is 410 black or 450 black?

    Answer : [Re] Inquiry for the item from zuw****

    Hi,
    This is AK PLAZA CS center.
    410/Navy 450/Black confirmed.
    Thank you.

★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [birkenstock] Madrid Eva Women s Slippers R
★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [birkenstock] Madrid Eva Women s Slippers R
Item Q&A
★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [Lesportsac] La Coulee Time Forti Pouch [65
★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [Lesportsac] La Coulee Time Forti Pouch [65
Item Q&A
  • Question : Inquiry related delivery from dol****Sep 15, 2019

    Hi can you revised the qexpress charges? Other korean seller only charge $1.99 for qprime or qXpress. Foe some Korean sellers, If the purchase above an certain amount, the shipping is free even.
    Your shipping above $10.00 is over charge.

    Answer : [Re] Inquiry related delivery from dol****

    Hi,
    This is AK PLAZA CS center.
    For shipping charges, it will be set to Product + Shipping distance
    qexpress shipping charges cannot be modified
    I'm sorry I couldn't help you.

    Question : [Re] Inquiry related delivery from dol****

    Than why your shipping so expensive ??? Other Korean only charge $1.99. same country korea but why you charge more than $10.00 ??

    Answer : [Re] Inquiry related delivery from dol****

    Hi,
    This is the AK PLAZACS Center.
    In the case of shipping, the distance is set to the product + the distance.
    As the item is shipped from Korea overseas, it costs more to ship overseas than domestic.
    Please refer to it.

★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [CROCS] [CROX] Lightride ™ Pacer Woman
★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [CROCS] [CROX] Lightride ™ Pacer Woman
Item Q&A
  • Question : Inquiry for the item from mnl****Sep 15, 2019

    Hi

    Can you kindly check for me whether you have size W(7)? Thank you.

    Answer : [Re] Inquiry for the item from mnl****

    Hi,
    AK PLAZA CS center.
    This product is confirmed to be out of stock and difficult to deliver.
    I'm sorry.

★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [LOCCITANE] Immortelle Reset Oil In Ser
★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [LOCCITANE] Immortelle Reset Oil In Ser
Item Q&A
  • Question : Inquiry for the item from oli****Sep 11, 2019

    Hi seller,
    This price include a 50ml serum + 4 free gift ?

    Thanks

    Answer : [Re] Inquiry for the item from oli****

    Hi,
    This is AK PLAZA CS center.
    set configuration
    50 ml of serum that was immortelle over nitriset oil
    30 ml immortellePre-Cleaning Oil (presented)
    immortelle Pretty Essential Waterspace 30ml (presented)
    5ml serum (presented) that was imortel over nitriet oil
    immortelle prescha ice cream 4ml (presented)
    Loxito pouch
    The default configuration is verified.
    However, online sales may differ from the above image.(Color and Image)
    Plan sets can be sold out early in the limited quantity.
    The configuration may be different from the image and may be changed and shipped without advance notice when the item is out of stock.
    Thank you

★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [RMK] Skin Treatments tuner (150ml) / AUTHE
★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [RMK] Skin Treatments tuner (150ml) / AUTHE
Item Q&A
  • Question : Inquiry for the item from jia****Sep 11, 2019

    Hi seller,

    Is this the authentic product from japan?

    Answer : [Re] Inquiry for the item from jia****

    Hi,
    This is AK PLAZA CS center.
    Manufacturers and Responsible Distributors: Japan Expo/Knb.
    Manufacturer country: Japan.
    It is verified.
    Thank you very much.

★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [FILA] Fila Color Blocking Messenger Ba
★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [FILA] Fila Color Blocking Messenger Ba
Item Q&A
  • Question : Inquiry for the item from pau****Sep 09, 2019

    Hi, good day, kindly state, size, fabric & colour of bag?

    Answer : [Re] Inquiry for the item from pau****

    Hi,
    This is AK PLAZA CS center.
    Please refer to it.100 percent of the polyester, 100 percent of the color scheme, 100% of the polyester, and 100 percent of the lining.
    Length: 33 Width: 17, Height: 30 CM
    There may be a slight error depending on the direction of the size.
    Please refer to it.

    Question : [Re] Inquiry for the item from pau****

    Hi, can the strap be adjustable?

    Answer : [Re] Inquiry for the item from pau****

    Likewise using as a sling bag length

    Question : [Re] Inquiry for the item from pau****

    Hi,
    This is AK PLAZA CS center.
    A practical item with a rich size and a wide variety of storage space.
    Includes slings and cross-usable items and color brushes.
    This product is a daily look item and can coordinate variously.
    string adjustable
    Thank you.

★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [Fila] FILA Linear Logo Mesh Cross Bag BCB6
★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [Fila] FILA Linear Logo Mesh Cross Bag BCB6
Item Q&A
  • Question : Inquiry for the item from pau****Sep 09, 2019

    Hi, kindly state size of bag, fabric i& colour?

    Answer : [Re] Inquiry for the item from pau****

    Hi,
    This is AK PLAZA CS center.
    100% polyester lining: 100% polyester lining
    Lateral: 26.5 Width: 8 Height: 18 cm
    There may be a slight error depending on the direction of the size.
    Please refer to it.

★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [MLB KIDS] MLB BLIKE overfit man to man
★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [MLB KIDS] MLB BLIKE overfit man to man
Item Q&A
  • Question : Inquiry for the item from joy****Sep 09, 2019

    Hi, is this for kids or adults? How to choose the sizing?

    Answer : [Re] Inquiry for the item from joy****

    Hi,
    AK PLAZA CS center.
    You can check it with children's products.
    If you let me know your age, I will reply you after confirming the size.
    Thank you.

★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [FILA] [Fila Sport] Disrupter 2 Mule Tape F
★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [FILA] [Fila Sport] Disrupter 2 Mule Tape F
Item Q&A
  • Question : Inquiry for the item from col****Sep 09, 2019

    Do you have stock for size 250?

    Answer : [Re] Inquiry for the item from col****

    Hi,
    AK PLAZA CS center.
    This product is confirmed to be out of stock and difficult to deliver.
    Please refer to it.

    Question : [Re] Inquiry for the item from col****

    Hi, so there will be no restock for the item?

    Answer : [Re] Inquiry for the item from col****

    Hi,
    AK PLAZA CS center.
    It is difficult to confirm the progress of the product stock.
    I'm sorry.

★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [LUNA]Essense water cover pact special limi
★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [LUNA]Essense water cover pact special limi
Item Q&A
  • Question : Inquiry for the item from hwe****Sep 08, 2019

    Hi, do u have 21 colour light beige?

    Answer : [Re] Inquiry for the item from hwe****

    Hi,
    AK PLAZA CS center.
    This product is confirmed to be out of stock and difficult to deliver.
    Please refer to it.

  • Question : Inquiry for the item from iam****Jul 28, 2019

    Hi would like to know the expiry date. Thanks

    Answer : [Re] Inquiry for the item from iam****

    Hi,
    This is AK PLAZA CS center.
    30 months after production/ 12 months after release
    For Option 21 Valid Period (November 2011)
    For Option 23 Valid Period (2021/5/5)Verified
    Please refer to it.

  • Question : Inquiry related delivery from ken****Jul 16, 2019

    Hi. When i wan to checkout item from cart, it still charge me shipping fee. Thought is free shipping?

    Answer : [Re] Inquiry related delivery from ken****

    Shipping fee show $0 now. Please ignore previous post. Thanks

    Question : [Re] Inquiry related delivery from ken****

    Thanks :)

  • Question : Inquiry for the item from hwe****Jul 13, 2019

★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [SAMSONITE RED] CLODI BackPack_Black(AL
★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [SAMSONITE RED] CLODI BackPack_Black(AL
Item Q&A
★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [SKECHERS] Women s ribbed walking SL0WC18Y2
★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [SKECHERS] Women s ribbed walking SL0WC18Y2
Item Q&A
★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [FILA] [Fila Sport] Disrupter 2 Mule Tape F
★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [FILA] [Fila Sport] Disrupter 2 Mule Tape F
Item Q&A
  • Question : Inquiry for the item from dar****Sep 03, 2019

    Hi,

    my size is euro 39. what size should i get for this this shoe?

    Answer : [Re] Inquiry for the item from dar****

    Hi,
    This is AK PLAZA CS center.
    For euro 39, I recommend the size 250 of Korea.
    However, there is a difference in size depending on the individual foot shape and design.
    Thank you.

  • Question : Inquiry for the item from brc****Sep 01, 2019

  • Question : Inquiry for the item from brc****Sep 01, 2019

  • Question : Inquiry for the item from 260****Aug 15, 2019

    Hi, I usually wear a UK 4, but I heard that fila disruptor 2's sizing runs smaller, should I get 240 or 250? Thank you.

    Answer : [Re] Inquiry for the item from 260****

    Hi,
    This is AK PLAZA CS center.
    You can recommend 240 for UK 4.
    But it's possible to have individual differences depending on the shoe design.
    Thank you.

★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [NEWERA] Unstructured Washed Duck Canvas Ba
★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / [NEWERA] Unstructured Washed Duck Canvas Ba
Item Q&A
  • Question : 关于运送262****会员的咨询Sep 02, 2019

    Hi,

    I am ordering a New Era cap through Qoo10.sg website.Just wondering if you can ship the order to New Zealand or not.


    Cheers

    Answer : [Re] 关于运送262****会员的咨询

    Hi,
    This is AK PLAZA CS center.
    The product will be delivered to Singapore in the case of this site.
    Thank you.

    Question : [Re] 关于运送262****会员的咨询

    Hi,

    So i can't purchase it from New Zealand ?
    Is there any other options to buy this New Era cap?
    Website?or Apps?

    Cheers

    Answer : [Re] 关于运送262****会员的咨询

    Hi,
    AK PLAZA CS center.
    Delivery is difficult in New Zealand.
    Please understand that it is more difficult to confirm.
    Have a nice day.

★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / Asics Men s Running Shoes Patriot 10 111830
★ONLY SEPTEMBER★20% OFF★ OVERSEAS SHIPPING / K-FASHION / Asics Men s Running Shoes Patriot 10 111830
Item Q&A
  • Question : Inquiry for the item from eli****Sep 01, 2019

    Hi Seller, Is this authentic Asics shoes? Or Korean brand shoes?
    Thanks

    Answer : [Re] Inquiry for the item from eli****

    Hi,
    This is AK PLAZA CS center.
    It is confirmed with products sold in Asics , Kanko department store Suwon.
    Thank you.

★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [FITFLOP] [FITFLOP] CELEST Sneaker Mule
★ONLY SEPTEMBER★20% OFF★FREE OVERSEAS SHIPPING / K-FASHION / [FITFLOP] [FITFLOP] CELEST Sneaker Mule
Item Q&A
  • Question : Inquiry for the item from ker****Aug 31, 2019

    Do you have US size 8 in blush/ beige colour ?

    Answer : [Re] Inquiry for the item from ker****

    Hi,
    AK PLAZA CS center.
    This product is confirmed to be out of stock and difficult to deliver.
    Have a nice day.

[OFFICIAL KOREA AK PLAZA][puma] PUMA KR 100th anniversary short-sleeved tee 928154 01, 02
[OFFICIAL KOREA AK PLAZA][puma] PUMA KR 100th anniversary short-sleeved tee 928154 01, 02
Item Q&A
  • Question : Inquiry for the item from jer****Aug 22, 2019

[OFFICIAL KOREA AK PLAZA][FILA] [FILA] Fila sneakers Court Deluxe FS1SIB1140X_WNV
[OFFICIAL KOREA AK PLAZA][FILA] [FILA] Fila sneakers Court Deluxe FS1SIB1140X_WNV
Item Q&A
  • Question : Inquiry for the item from tka****Aug 04, 2019

    Hello, my feet is about 23.5cm , which size should i take? 235 or 240mm

    Answer : [Re] Inquiry for the item from tka****

    Hi,
    This is AK PLAZA CS center.
    It will be confirmed with products of standard size.
    However, there may be a difference in size depending on the brand and design.Please refer to it.
    Thank you.

    Question : [Re] Inquiry for the item from tka****

    Hi, for Fila sneakers court deluxe, which size should i take if my feet is 23.5cm?

    Answer : [Re] Inquiry for the item from tka****

    FS1SIB1140X_WNV

    Question : [Re] Inquiry for the item from tka****

    Hi,
    This is AK PLAZA CS center.
    Normally, customers who purchase items in the sales floor will purchase items that are one size larger than the customer's size.
    However, please note that the size varies depending on the design of the product and the size of the individual foot.
    Please refer to it.

    Answer : [Re] Inquiry for the item from tka****

    May i ask what is 23.5cm to korean size shoes? I’m a female Buying model FS1SIB1140X_WNV fila court deluxe

    Question : [Re] Inquiry for the item from tka****

    Hi,
    This is AK PLAZA CS center.
    Normally, customers who purchase items in the sales floor will purchase items that are one size larger than the customer's size.
    However, we can't choose because the size depends on the design of the product and the size of individual feet.
    The customer must select a size
    Thank you.

[OFFICIAL KOREA AK PLAZA][AGATHA] AGATHA BABY BRACELET Bracelet (2420018B_703)
[OFFICIAL KOREA AK PLAZA][AGATHA] AGATHA BABY BRACELET Bracelet (2420018B_703)
Item Q&A
  • Question : Inquiry for the item from spr****Aug 15, 2019

  • Question : Inquiry for the item from spr****Aug 14, 2019

  • Question : Inquiry for the item from spr****Aug 14, 2019