Q&A board

Q & A Lists
Item Question & Answer
Molang and Piu Piu Plush Two Pack
Molang and Piu Piu Plush Two Pack
Item Q&A
  • Question : Inquiry for the item from Gre****Jan 17, 2019

    Hi is this item available? Or out of stock at the moment?

    Answer : [Re] Inquiry for the item from Gre****

    Dear Customer,

    We are writing to inform you we are truly sorry this Molang and Piu Piu Plush Two Pack is currently out of stock.

    You are our valuable customer.

    So We have checked with all our vendors for immediate inventory restock.

    But they are not able to restock this item now.

    I'm sorry that I couldn't live up to your expectations.

    If I secure stock from US vendor, I will contact to you immediately.

    Please feel free to contact me if you have further questions

    Again, I am sincerely sorry for offending you

    I do apologize for our company.


Whitmor Chrome Luggage Rack
Whitmor Chrome Luggage Rack
Item Q&A
  • Question : Inquiry related delivery from hop****Jan 17, 2019

    How many days it takes to reach Singapore?

    Answer : [Re] Inquiry related delivery from hop****

    Dear customer,

    Thank you for your enquiry.

    Our average delivery period is 5 ~7 days after payment. (Excluding weekend and public holidays).

    We always guarantee fastest delivery among all of US delivery shop.

    I assure you any US seller can't send item faster than us.

    Because we always pay more delivery expense than the other seller for fastest and safe delivery.

    It is our promise for customer satisfaction.

    We will do our best for fast delivery.

    Please feel free to contact me if you have further questions

    We hope to greet again with good service.

    Regards...

    *** Somtimes Delivery maybe delayed 1~2 days because of the flight schedule .***

Mermaid Club- Kids Makeup Kit - Designer Girls Makeup Palette for Kids - Packed In a Cute Colorful V
Mermaid Club- Kids Makeup Kit - Designer Girls Makeup Palette for Kids - Packed In a Cute Colorful V
Item Q&A
  • Question : Inquiry for the item from ire****Jan 17, 2019

PAVILIA Chinese Take Out Food Boxes 8 oz. (1/2 Pint) Lot Of 100 - White
PAVILIA Chinese Take Out Food Boxes 8 oz. (1/2 Pint) Lot Of 100 - White
Item Q&A
VideoSecu One Pair of Side Clamping Bookshelf Speaker Mounting Bracket with Swivel and Tilt for Larg
VideoSecu One Pair of Side Clamping Bookshelf Speaker Mounting Bracket with Swivel and Tilt for Larg
Item Q&A
  • Question : Inquiry for the item from ygw****Jan 15, 2019

Scribbles That Matter (Pro version) Dotted Journal Notebook Diary A5 - Elastic Band - Beautiful Desi
Scribbles That Matter (Pro version) Dotted Journal Notebook Diary A5 - Elastic Band - Beautiful Desi
Item Q&A
PUMA Puma Faas 100 S Watch
PUMA Puma Faas 100 S Watch
Item Q&A
  • Question : Inquiry for the item from pac****Jan 14, 2019

    Hi

    I am interested in the Navy colour. Is there stock available? Does it come with alarm? Also, is there any duty fees involved on top of the cost of the watch?

    Answer : [Re] Inquiry for the item from pac****

    Dear customer,

    Thank you for your enquiry.

    Yes. We have stocks.

    But In this case, It takes about 12~14 days for completion of delivery.

    And There is no additional charge.

    It is total price.

    Please feel free to contact me if you have further questions

    We hope to greet again with good service.

    Regards...

Chuvora Sterling Silver 18 mm Inverted Pentagram Pentacle Star Pendant Necklace, 18 Inch Chain
Chuvora Sterling Silver 18 mm Inverted Pentagram Pentacle Star Pendant Necklace, 18 Inch Chain
Item Q&A
  • Question : Inquiry for the item from Ari****Jan 14, 2019

    Does the necklace rust when I shower with shower cleanser and water?

    Answer : [Re] Inquiry for the item from Ari****

    Dear customer.

    it is real silver. It needs to be cleaned periodically because it gets tarnished.

    And our average delivery period is 5 ~7 days after payment. (Excluding weekend and public holidays).

    We always guarantee fastest delivery among all of US delivery shop.

    I assure you any US seller can't send item faster than us.

    Because we always pay more delivery expense than the other seller for fastest and safe delivery.

    It is our promise for customer satisfaction.

    We will do our best for fast delivery.

    Please feel free to contact me if you have further questions

    We hope to greet again with good service.

    Regards...

    *** Somtimes Delivery maybe delayed 1~2 days because of the flight schedule .***

Palace Learning Toddler Learning LAMINATED Poster Kit - 10 Educational Posters for Preschool Kids -
Palace Learning Toddler Learning LAMINATED Poster Kit - 10 Educational Posters for Preschool Kids -
Item Q&A
NENESUPPLY Nenesupply Pump Parts for Medela Pump In Style Breastpump PISA 2 Breastshields 4 Valves 6
NENESUPPLY Nenesupply Pump Parts for Medela Pump In Style Breastpump PISA 2 Breastshields 4 Valves 6
Item Q&A
  • Question : Inquiry for the item from cel****Jan 12, 2019

    Hi just to confirm with you is this the full set of medela pump in style parts ? Cos I only have the medela breast pump itself

    Answer : [Re] Inquiry for the item from cel****

    Dear customer.

    Actually, We don't know about full set.

    It is Breastshields, Valves, Membranes, tubes, and Bottles.

    Please feel free to contact me if you have further questions

    We hope to greet again with good service.

    Regards...

  • Question : Inquiry for the item from cel****Jan 11, 2019

    Can I ask a few questions:
    1: it come with all the accessories same as the photos ?
    2: for breast shields, if I select 21mm, it come with 2 or 1
    3. Is this can fit for medela pump in style advanced?
    4. The two free bottle can use for the breast pump?

    Answer : [Re] Inquiry for the item from cel****

    Dear customer.

    Thank you for your enquiry.

    1. Yes. you will receive same set as the photos.

    2. You will receive 2 of 21mm Breastshield.

    3. Yes. It is Compatible Pump Parts for Medela Pump In Style advanced.

    4. Yes.

    And please note.

    It is not Medela.

    It is Nenesupply Brand and It si Compatible Pump Parts for Medela.

    Please feel free to contact me if you have further questions

    We hope to greet again with good service.

    Regards...

Housmile Robotic Vacuum Cleaner
Housmile Robotic Vacuum Cleaner
Item Q&A
  • Question : Inquiry for the item from shm****Jan 12, 2019

    How does the 1 year warranty work? Where do I bring it if it not working?

    Answer : [Re] Inquiry for the item from shm****

    Dear Customer,

    We are writing to inform you we are truly sorry this item is currently out of stock.

    You are our valuable customer.

    So We have checked with all our vendors for immediate inventory restock.

    But they are not able to restock this item now.

    I'm sorry that I couldn't live up to your expectations.

    If I secure stock from US vendor, I will contact to you immediately.

    Please feel free to contact me if you have further questions

    Again, I am sincerely sorry for offending you

    I do apologize for our company.


  • Question : Inquiry for the item from sij****Mar 18, 2018

    Still available?

    Answer : [Re] Inquiry for the item from sij****

    Dear customer,

    Thank you for your enquiry.

    Yes. We have stocks.

    And our average delivery period is 5 ~7 days after payment. (Excluding weekend and public holidays).

    We always guarantee fastest delivery among all of US delivery shop.

    I assure you any US seller can't send item faster than us.

    Because we always pay more delivery expense than the other seller for fastest and safe delivery.

    It is our promise for customer satisfaction.

    We will do our best for fast delivery.

    Please feel free to contact me if you have further questions

    We hope to greet again with good service.

    Regards...

    *** Somtimes Delivery maybe delayed 1~2 days because of the flight schedule .***

LINNER NC50-B074T9DFGF
LINNER NC50-B074T9DFGF
Item Q&A
  • Question : Inquiry for the item from pea****Jan 12, 2019

    Do you have this item in stock at the moment?

    Answer : [Re] Inquiry for the item from pea****

    Dear Customer,

    We are writing to inform you we are truly sorry this item is currently out of stock.

    You are our valuable customer.

    So We have checked with all our vendors for immediate inventory restock.

    But they are not able to restock this item now.

    I'm sorry that I couldn't live up to your expectations.

    If I secure stock from US vendor, I will contact to you immediately.

    Please feel free to contact me if you have further questions

    Again, I am sincerely sorry for offending you

    I do apologize for our company.


Cricut 2003782 Cuttlebug Die Cutting  Embossing Machine
Cricut 2003782 Cuttlebug Die Cutting Embossing Machine
Item Q&A
  • Question : Inquiry for the item from kho****Jan 10, 2019

  • Question : LodelSep 03, 2018

  • Question : LodelSep 03, 2018

Squooshi Reusable Food Pouches + ChooMee Soft Top | 2 Pouches + 2 Soft Tops
Squooshi Reusable Food Pouches + ChooMee Soft Top | 2 Pouches + 2 Soft Tops
Item Q&A
  • Question : Inquiry for the item from hrs****Jan 10, 2019

    Hi,

    Is this product available.

    Thanks in advance

    Answer : [Re] Inquiry for the item from hrs****

    Dear Customer,

    We are writing to inform you we are truly sorry this item is currently out of stock.

    You are our valuable customer.

    So We have checked with all our vendors for immediate inventory restock.

    But they are not able to restock this item now.

    I'm sorry that I couldn't live up to your expectations.

    If I secure stock from US vendor, I will contact to you immediately.

    Please feel free to contact me if you have further questions

    Again, I am sincerely sorry for offending you

    I do apologize for our company.


    Question : [Re] Inquiry for the item from hrs****

    Thanks for confirming

    Answer : [Re] Inquiry for the item from hrs****

    Again, I am sincerely sorry for this issue.

    I do apologize for our company.

HoneyGuaridan Smart Automatic Pet Water Fountain Dispenser with infrared induction, designed for Dog
HoneyGuaridan Smart Automatic Pet Water Fountain Dispenser with infrared induction, designed for Dog
Item Q&A
Logitech Bluetooth Easy-Switch K811 Keyboard for Mac
Logitech Bluetooth Easy-Switch K811 Keyboard for Mac
Item Q&A
  • Question : Inquiry for the item from 261****Jan 09, 2019

    Hi is the item new and is there any complications with regards to charging. It is 110V there and 220/240V here. If there is any defects as well, would I be able to claim warranty through you all. I am aware that warranty is for USA only. Thanks

    Answer : [Re] Inquiry for the item from 261****

    Dear Customer,

    We are writing to inform you we are truly sorry this Keyboard is currently out of stock.

    You are our valuable customer.

    So We have checked with all our vendors for immediate inventory restock.

    But they are not able to restock this item now.

    I'm sorry that I couldn't live up to your expectations.

    If I secure stock from US vendor, I will contact to you immediately.

    Please feel free to contact me if you have further questions

    Again, I am sincerely sorry for offending you

    I do apologize for our company.


Cerama Bryte - Cooktop Cleaning Kit - Includes 10 oz. Bottle of Cooktop Cleaner
Cerama Bryte - Cooktop Cleaning Kit - Includes 10 oz. Bottle of Cooktop Cleaner
Item Q&A
Revlon Salon One-Step Hair Dryer  Volumizer
Revlon Salon One-Step Hair Dryer Volumizer
Item Q&A
  • Question : Inquiry related delivery from zih****Jan 08, 2019

    How long is the delivery time? Thks

    Answer : [Re] Inquiry related delivery from zih****

    Dear Customer.

    May I check again about item?

    It is 110 volt item ( For USA ).

    So you have to use with 220V-110V down voltage convert transformer.

    And Usually, our average delivery period is 5 ~7 days after payment. (Excluding weekend and public holidays).

    But In this case, It takes about 12~14 days for completion of delivery.

    US dealer inform that will be delayed 4~5 days.

    So It takes 4~5 more days.

    I'm really sorry about it.

    Please feel free to contact me if you have further questions


    Have a nice day!

  • Question : Inquiry for the item from wen****Aug 29, 2018

    Hi, I heard that Singapore cannot use this dryer as the high voltage of sg and US is different.

    Answer : [Re] Inquiry for the item from wen****

    Dear Customer.

    Yes. It is 110 volt item ( For USA ).

    So you have to use with 220V-110V down voltage convert transformer.

    Please feel free to contact me if you have further questions


    Have a nice day!

Amber  Ash Laptop Backpack for Business,College and Travel with Many Pockets, Water Resistant Bag f
Amber Ash Laptop Backpack for Business,College and Travel with Many Pockets, Water Resistant Bag f
Item Q&A
  • Question : Inquiry related delivery from lee****Jan 07, 2019

    Is this bag from US and does that include shipment fees

    Answer : [Re] Inquiry related delivery from lee****

    Dear Customer,

    We are writing to inform you we are truly sorry this item is currently out of stock.

    You are our valuable customer.

    So We have checked with all our vendors for immediate inventory restock.

    But they are not able to restock this item now.

    I'm sorry that I couldn't live up to your expectations.

    If I secure stock from US vendor, I will contact to you immediately.

    Please feel free to contact me if you have further questions

    Again, I am sincerely sorry for offending you

    I do apologize for our company.


ACE Tools RUBBER TIP TWEEZERS 7 PVC COATED TIPS NON-MARRING FORCEPS HOBBY CRAFTS MODELING (E 1)
ACE Tools RUBBER TIP TWEEZERS 7 PVC COATED TIPS NON-MARRING FORCEPS HOBBY CRAFTS MODELING (E 1)
Item Q&A
Dead Sea Premier Premier Dead Sea Psoricalm, Very Dry Face, Body, or Scalp with Red Scaly Patches, 3
Dead Sea Premier Premier Dead Sea Psoricalm, Very Dry Face, Body, or Scalp with Red Scaly Patches, 3
Item Q&A
  • Question : Inquiry for the item from mag****Jan 07, 2019

    Hi Seller,

    Do you still sell this item? What is the Expire date?
    Thank you!

    Answer : [Re] Inquiry for the item from mag****

    Dear Customer,

    We are writing to inform you we are truly sorry this item is currently out of stock.

    You are our valuable customer.

    So We have checked with all our vendors for immediate inventory restock.

    But they are not able to restock this item now.

    I'm sorry that I couldn't live up to your expectations.

    If I secure stock from US vendor, I will contact to you immediately.

    Please feel free to contact me if you have further questions

    Again, I am sincerely sorry for offending you

    I do apologize for our company.


DogRook [No Shock] No Bark Collar for Small  Medium Dogs - Stop Barking Dog with Vibration Anti-Bark
DogRook [No Shock] No Bark Collar for Small Medium Dogs - Stop Barking Dog with Vibration Anti-Bark
Item Q&A
  • Question : Inquiry for the item from yue****Jan 05, 2019

    Hi, item warranty is 1 or 2 yrs? I saw the item on their website with 2 yrs warranty. Thanks

    Answer : [Re] Inquiry for the item from yue****

    Dear customer.

    I'm so sorry.

    We ship it from US directly.

    So We can't guarantee warranty in Singapore. And It is all Same conditions with all US delivery seller.

    And our average delivery period is 5 ~7 days after payment. (Excluding weekend and public holidays).

    We always guarantee fastest delivery among all of US delivery shop.

    I assure you any US seller can't send item faster than us.

    Because we always pay more delivery expense than the other seller for fastest and safe delivery.

    It is our promise for customer satisfaction.

    We will do our best for fast delivery.

    We hope to greet again with good service.

    Regards...

    Question : [Re] Inquiry for the item from yue****

    Thank you. but if item not functioning well who do I contact then? Do I send back to you?

    Answer : [Re] Inquiry for the item from yue****

    Yes. If you receive defect, you can return it to me within 7 days.

    Thank you.

    Have a great day.

    Question : [Re] Inquiry for the item from yue****

    Thank you. I am just concern about the item working condition and looking for those with 1 yr warranty in case item stop working

    Answer : [Re] Inquiry for the item from yue****

    Okay.

    Please feel free to contact me if you have further questions

    We hope to greet again with good service.

    Regards...

Gulsha gulsha Ultimate Rosewater, 6.76 fl oz
Gulsha gulsha Ultimate Rosewater, 6.76 fl oz
Item Q&A
  • Question : Inquiry for the item from Ver****Jan 05, 2019

    May I know the expiry date for this batch?

    Answer : [Re] Inquiry for the item from Ver****

    Dear customer.

    Thank you for your enquiry.

    Actually, It is hard to answer about exact expiry.

    Because We place order from US vendor after Customer payment.

    So We can't know exact expiry date now but I think that is enough to use. ( I always deal with official vendor. )

    Please feel free to contact me if you have further questions

    And our average delivery period is 5 ~7 days after payment. (Excluding weekend and public holidays).

    We always guarantee fastest delivery among all of US delivery shop.

    I assure you any US seller can't send item faster than us.

    Because we always pay more delivery expense than the other seller for fastest and safe delivery.

    It is our promise for customer satisfaction.

    We will do our best for fast delivery.

    We hope to greet again with good service.

    Regards...

    Question : [Re] Inquiry for the item from Ver****

    Hi, thank you for your reply. I will purchase a bottle from you, as my usual local supplier is currently running out of stock. If your service is good, I shall continue to patrol from you. Thank you.

    Answer : [Re] Inquiry for the item from Ver****

    Thank you for purchasing.

    We will do our best for fast delivery.

    We hope to greet again with good service.

    Regards...

Abu Garcia Ike Dude Fishing Rod and Spinning Reel Combo, 6 Feet, Medium Power, Two-Piece
Abu Garcia Ike Dude Fishing Rod and Spinning Reel Combo, 6 Feet, Medium Power, Two-Piece
Item Q&A
  • Question : Inquiry for the item from Ger****Jan 04, 2019

    Hi is in instock??

    Answer : [Re] Inquiry for the item from Ger****

    Dear Customer,

    We are writing to inform you we are truly sorry this Rod Combo is currently out of stock.

    You are our valuable customer.

    So We have checked with all our vendors for immediate inventory restock.

    But they are not able to restock this item now.

    I'm sorry that I couldn't live up to your expectations.

    If I secure stock from US vendor, I will contact to you immediately.

    Please feel free to contact me if you have further questions

    Again, I am sincerely sorry for offending you

    I do apologize for our company.


Floor lamp LED Vanlysun 3 Built-in Bulbs Tree Standing Light for Bedroom, Living Room, Office, Dorm,
Floor lamp LED Vanlysun 3 Built-in Bulbs Tree Standing Light for Bedroom, Living Room, Office, Dorm,
Item Q&A
  • Question : Inquiry for the item from 235****Jan 04, 2019

    Hi Seller,

    May I know the voltage of this lamp?

    Answer : [Re] Inquiry for the item from 235****

    Dear Customer,

    We are writing to inform you we are truly sorry this Floor lamp is currently out of stock.

    You are our valuable customer.

    So We have checked with all our vendors for immediate inventory restock.

    But they are not able to restock this item now.

    I'm sorry that I couldn't live up to your expectations.

    If I secure stock from US vendor, I will contact to you immediately.

    Please feel free to contact me if you have further questions

    Again, I am sincerely sorry for offending you

    I do apologize for our company.


EzyDog Vario 6 Multi-Function Dog Leash with Snap Hook
EzyDog Vario 6 Multi-Function Dog Leash with Snap Hook
Item Q&A
  • Question : Inquiry for the item from 234****Jan 04, 2019

    I understand this leash has 12mm vs 20mm versions. Can I check if you have a blue 20mm version in stock?

    Answer : [Re] Inquiry for the item from 234****

    Dear customer.

    I'm so sorry

    We have only Black color standard and Red color standard Leash.

    Please feel free to contact me if you have further questions

    We hope to greet again with good service.

    Regards...

EzyDog Vario 6 Multi-Function Dog Leash with Snap Hook
EzyDog Vario 6 Multi-Function Dog Leash with Snap Hook
Item Q&A
  • Question : Inquiry for the item from 234****Jan 04, 2019

    I understand this leash has 12mm vs 20mm versions. Can I check if you have a blue 20mm version in stock?

    Answer : [Re] Inquiry for the item from 234****

    Dear customer.

    I'm so sorry

    We have only Black color standard and Red color standard Leash.

    Please feel free to contact me if you have further questions

    We hope to greet again with good service.

    Regards...

Sophiababywang Healthy Care Siemens Lotus Touching High Performance Hearing Personal Sound Amplifier
Sophiababywang Healthy Care Siemens Lotus Touching High Performance Hearing Personal Sound Amplifier
Item Q&A
  • Question : Inquiry for the item from jya****Jan 03, 2019

    Hi
    Please provide me the model of the Siemens hearing aid. I select the portion only state 23SP. It is Siemens LOTUS 23SP.

    Answer : [Re] Inquiry for the item from jya****

    Dear Customer,

    We are writing to inform you we are truly sorry this item is currently out of stock.

    You are our valuable customer.

    So We have checked with all our vendors for immediate inventory restock.

    But they are not able to restock this item now.

    I'm sorry that I couldn't live up to your expectations.

    If I secure stock from US vendor, I will contact to you immediately.

    Please feel free to contact me if you have further questions

    Again, I am sincerely sorry for offending you

    I do apologize for our company.