Q&A board

Q & A Lists
Item Question & Answer
Anker 4-Port USB 3.0 Ultra Slim Data Hub for MacBook iMac XPS Notebook PC USB Flash Drives
Anker 4-Port USB 3.0 Ultra Slim Data Hub for MacBook iMac XPS Notebook PC USB Flash Drives
Item Q&A
  • Question : Inquiry for the item from Zei****Oct 18, 2019

Anker Soundcore Liberty Air bluetooth earphones wireless earbuds wireless earphone earbuds
Anker Soundcore Liberty Air bluetooth earphones wireless earbuds wireless earphone earbuds
Item Q&A
  • Question : Inquiry for the item from nur****Oct 17, 2019

    Hi, does this item have noise cancelling? Or can i still hear outside environment?

    Answer : [Re] Inquiry for the item from nur****

    This does not have ANC - Active Noise cancellation. The silicon tips are snug enough for passive noise cancellation

    Question : [Re] Inquiry for the item from nur****

    Ahh ok thank u!

    Answer : [Re] Inquiry for the item from nur****

    You are most welcome

  • Question : Inquiry from hua****Sep 02, 2019

    Hi, I bought my earpiece a few months back. The left earpiece is not charging as well as the right side since a few weeks ago. The left earpiece will intermittently cut itself out with a low battery sound.

    Please advise on this?

    Thanks!

    Answer : [Re] Inquiry from hua****


    Please visit our office for defect verification and replacement. Please bring along proof of local purchase (order no. for online orders)
    We are located at:
    114 Lavender Street, #03-68, CT Hub 2, S338729
    Tues-Fri, 9.30am-6pm, closed on Sat, Sun & PH. Use lift lobby 1 or 2. Just enter the door.

  • Question : Inquiry for the item from ksm****Aug 17, 2019

    Hi, while we make calls to others, do others here the external noise from my side louder than i speak?

    Answer : [Re] Inquiry for the item from ksm****

    This does not have active noise cancellation. If the enviroment is louder than your voice, then indeed your voice can be overwhelmed when captured.

  • Question : Inquiry for the item from drg****Jun 22, 2019

    Hi, my earphones bought in Feb, the left side stopped working. Tried to troubleshoot already and it didn't work. Possible for an exchange?

    Answer : [Re] Inquiry for the item from drg****

    Please visit our office for defect verification and replacement. Please bring along proof of purchase (order no. for online orders)
    We are located at:
    114 Lavender Street, #03-68, CT Hub 2, S338729
    Tues-Fri, 9.30am-6pm, closed on Sat, Sun & PH. Use lift lobby 1 or 2. Just enter the door.

  • Question : Inquiry related delivery from 261****Jun 05, 2019

    Hi, if I order this today, and do pick up in Store, can I get it by now?

    thanks

    Answer : [Re] Inquiry related delivery from 261****

    Dear customer,

    We didn't working yesterday. You may order and do store pickup at our office today.

    Thank you.

+View all Notice, FAQ, Q&A >>
[Power Delivery +PowerIQ 2.0] Anker 33W / 49.5W PowerPort PD+2 USB-C Portable Wall Charger (SG Plug)
[Power Delivery +PowerIQ 2.0] Anker 33W / 49.5W PowerPort PD+2 USB-C Portable Wall Charger (SG Plug)
Item Q&A
  • Question : Inquiry for the item from sup****Oct 14, 2019

  • Question : Inquiry for the item from buz****Oct 13, 2019

    Hi to charge Nintendo switch , 33 or 45 w? For iPhone, is this too high powerful? Thanks

    Answer : [Re] Inquiry for the item from buz****

    the 49.5W. this has a 30W peak output on the USB-C port best for Nintendo Switch. Also useable with iPhones as power output is dictated by the device that is drawing the power.

  • Question : Inquiry for the item from sha****Oct 01, 2019

    What is the different between these 2 plugs? What cable we need to purchase so that we can use this?

    Answer : [Re] Inquiry for the item from sha****

    The USB-C port on the 49.5W version outputs at 30W. The one on the 33W only at 18W.
    Both the USB-A port outputs 18W.

  • Question : Inquiry for the item from yst****Sep 27, 2019

    Can it charge my dell latitude 5200 series tablet? Thanks.

    Answer : [Re] Inquiry for the item from yst****

    It can, albeit slower. The default charger for your Dell is 45W or upgraded 65W. Our charger peaks at 30W

    Question : [Re] Inquiry for the item from yst****

    How about the 49.5W charger? Thanks.

    Answer : [Re] Inquiry for the item from yst****

    The USB-C port only peaks at 30W

  • Question : Inquiry for the item from Ste****Sep 27, 2019

    Do you have Black color for 49.5w? Btw, 30w model should offer for cheaper price. Tks

    Answer : [Re] Inquiry for the item from Ste****

    We regret to inform you there is no Black for the 49.5W.
    The 30W GaN model is already at a discounted price.

+View all Notice, FAQ, Q&A >>
Anker Micro USB Cable Samsung Nexus LG Motorola Android Smartphones 100% Authentic Fast Delivery
Anker Micro USB Cable Samsung Nexus LG Motorola Android Smartphones 100% Authentic Fast Delivery
Item Q&A
  • Question : Inquiry for the item from 212****Oct 16, 2019

    Dear Seller,

    May i check if this is just a charging cable only ?
    Can it also transfer data ?

    If this cannot transfer data, do you have other cable (USB-A to MicroUSB) that can transfer data ?

    Answer : [Re] Inquiry for the item from 212****

    This can also transfer data

⚡Power Delivery⚡Anker Powercore+ 26800mah PD USB-C PowerBank 100% Authentic
⚡Power Delivery⚡Anker Powercore+ 26800mah PD USB-C PowerBank 100% Authentic
Item Q&A
  • Question : Inquiry related return and exchange from ann****Oct 16, 2019

  • Question : Inquiry for the item from ann****Oct 10, 2019

  • Question : Inquiry for the item from ann****Oct 08, 2019

    Hi seller,

    Is this compatible with Samsung Note 9?
    Also, which wall charger would you recommend to use? I have the Samsung wall charger currently.

    Answer : [Re] Inquiry for the item from ann****

    This is indeed compatible. This however can only be recharged using a USB-C PD(Power Delivery) charger via USB-C to C.

    Question : [Re] Inquiry for the item from ann****

    Would u be able to provide the link on the charger? I want to purchase but there are a few options.

    Answer : [Re] Inquiry for the item from ann****

    https://www.ankersingapore.com/power-delivery-poweriq-2-0-anker-powerport-ii-dual-port-49-5w-usb-c-wall-charger.html

    https://www.ankersingapore.com/atom.html

    Question : [Re] Inquiry for the item from ann****

    Thinking of getting the 49.5w wall charger. If I'm using Samsung note 8, should I get the Anker usb c to usb c 2.0 cable as well? Could u provide the link?

    Answer : [Re] Inquiry for the item from ann****

    The C to C cable would indeed help.
    https://www.ankersingapore.com/pd6ftcable.html

  • Question : Inquiry for the item from nge****Oct 08, 2019

    Is this powerbank compatible with the HP Elite X2 tablet?

    Answer : [Re] Inquiry for the item from nge****

    Also, is there a lighter alternative (perhaps about 300g)?

    Question : [Re] Inquiry for the item from nge****

    This should be compatible. If your default charger is over 30W then this will charge slightly slower.
    We do have the 19000mAh, that's be slightly lighter.

    Answer : [Re] Inquiry for the item from nge****

    Noted. Thank you for your advice!

    Question : [Re] Inquiry for the item from nge****

    You are most welcome

  • Question : Inquiry for the item from 236****Oct 03, 2019

    Hi, it this 26800mah powerbank guaranteed to not brick a switch? Is the Nintendo 20100 version guaranteed to not brick the switch? Lastly can a samsung fast charger do fast charging on this powerbank?

    Answer : [Re] Inquiry for the item from 236****

    Our powerbank will not brick you Switch.
    We recommend using a USB-C PD(Power Delivery) charger via USB-C to C

+View all Notice, FAQ, Q&A >>
Anker Powerline+ II Apple MFi Lightning USB Cable 18months warranty 30k times bend test
Anker Powerline+ II Apple MFi Lightning USB Cable 18months warranty 30k times bend test
Item Q&A
  • Question : Inquiry for the item from han****Oct 15, 2019

  • Question : Inquiry for the item from may****Oct 11, 2019

    Hello, when will black 1.8m be in stock please?

    Answer : [Re] Inquiry for the item from may****

    Hey, no worries I just ordered two cables, hopefully can deliver by tmrw! Thank you!

    Question : [Re] Inquiry for the item from may****

    Noted. We will have your order processed and shippped today, delivery tomorrow onward.

  • Question : Inquiry for the item from lil****Sep 27, 2019

    Hi..... May I know when powerline+II cable will be restocked

    Answer : [Re] Inquiry for the item from lil****

    I mean powerline+II cable short one

    Question : [Re] Inquiry for the item from lil****

    Next shipment due in November

  • Question : Inquiry for the item from jiu****Aug 14, 2019

    Hi, may I know when powerline+II cable will be restocked

    Answer : [Re] Inquiry for the item from jiu****

    Should be in late September

  • Question : Inquiry for the item from cin****Aug 13, 2019

    Hi, is the gold cable for the shorter length coming in stock soon?

    Answer : [Re] Inquiry for the item from cin****

    Please check back late September, we'll have shipment due then.

+View all Notice, FAQ, Q&A >>
Anker Powercore+ 26800mah⚡Quick Charge 3.0⚡ Portable PowerBank USB Charger Cable Fast Charge
Anker Powercore+ 26800mah⚡Quick Charge 3.0⚡ Portable PowerBank USB Charger Cable Fast Charge
Item Q&A
  • Question : Inquiry for the item from qb0****Oct 14, 2019

    Hi, can I know when will the charger be available?

    Answer : [Re] Inquiry for the item from qb0****

    This item is currently in stock. If you meant the wall charger for this, may be next month

  • Question : Inquiry for the item from Kay****Oct 12, 2019

    Hi do you still have the powerbank with the wall charger set?

    Answer : [Re] Inquiry for the item from Kay****

    The 26800mAh QC 3.0 combo is currently out of stock

    Question : [Re] Inquiry for the item from Kay****

    Thanks, can you let me know when it comes back in stock?

    Answer : [Re] Inquiry for the item from Kay****

    Hopefully.Should be by next month

  • Question : Inquiry related cancel and refund from 236****Oct 08, 2019

    Hi, I bought this on 03 Oct and now I found out that there is a lower price. Can the price be matched?

    Answer : [Re] Inquiry related cancel and refund from 236****

    Oh never mind it is the wrong model. Prices are still the same

    Question : [Re] Inquiry related cancel and refund from 236****

    Understood.

  • Question : Inquiry for the item from nge****Oct 08, 2019

    May I find out if this powerbank can be used to charge the HP Elite X2 tablet?

    Answer : [Re] Inquiry for the item from nge****

    This version is not compatible. You may need the USB-C Power Delivery version.

  • Question : Inquiry for the item from mod****Sep 19, 2019

+View all Notice, FAQ, Q&A >>
Anker PowerHouse 400Wh / 120000mAh Portable Generator Alternative Rechargeable Power 100% Authentic
Anker PowerHouse 400Wh / 120000mAh Portable Generator Alternative Rechargeable Power 100% Authentic
Item Q&A
  • Question : Inquiry for the item from Zet****Oct 10, 2019

    Does this product have SAFETY Mark?

    Answer : [Re] Inquiry for the item from Zet****

    Yes it does

  • Question : Inquiry for the item from jac****Oct 09, 2019

    Hi, this is an expensive item.
    Want to know if after the 18 months warranty if got issue, can we send to you for repair?
    Eg. if battery weak and we need to replace?

    Answer : [Re] Inquiry for the item from jac****

    Also, will you have powerhouse 200 soon?

    Question : [Re] Inquiry for the item from jac****

    The unit is non serviceable. Replacement can be issued within warranty period if defective.

    Answer : [Re] Inquiry for the item from jac****

    Got powerhouse 200 soon?

    Question : [Re] Inquiry for the item from jac****

    We do not have information if this will be available in SIngapore yet.

  • Question : Inquiry for the item from pet****May 25, 2019

    Is this item using UK plug? 220-240v?

    Will you guys be bringing in the Powerhouse 200 as well?

    Answer : [Re] Inquiry for the item from pet****

    Yes it's using 3 pin UK/SG plus at 220-240v. Pardon the images, there is no marketing image with the 3 pin plug.

    This model will not be available soon.

  • Question : Inquiry for the item from shu****Apr 07, 2019

    Regarding this item, is this item available in singapore? I dont think can import from other country

    Answer : [Re] Inquiry for the item from shu****

    Item is in stock in Singapore

  • Question : Inquiry related delivery from mus****Mar 25, 2019

    Hi, do you ship to Malaysia?

    Answer : [Re] Inquiry related delivery from mus****

    Unfortunately not for Powerbanks

    Question : [Re] Inquiry related delivery from mus****

    Is it possible if I make a purchase and use my own courier service to pickup from your company?

    Answer : [Re] Inquiry related delivery from mus****

    Yes you can. Please then opt for store pickup. Provide the person collecting with the store pickup voucher code for collection.

+View all Notice, FAQ, Q&A >>
[10.10 Special] Anker Surprise Box USB Charger Cable Worth Over S$60
[10.10 Special] Anker Surprise Box USB Charger Cable Worth Over S$60
Item Q&A
  • Question : Inquiry for the item from 241****Oct 10, 2019

    Hi, may I check if this is for iPhone or Android?

    Answer : [Re] Inquiry for the item from 241****

    The charger useable by both Apple and Android. the cable is for iPhone

    Question : [Re] Inquiry for the item from 241****

    Oh that’s wonderful, it’s what I need. So it’s fast charger plus USB c to lightning fast charge cable?

    Answer : [Re] Inquiry for the item from 241****

    That is correct

Anker PowerLine USB-C to USB-C 3.1 Type C Cable Samsung Huawei Google OnePlus LG HTC Sony iPad Pro
Anker PowerLine USB-C to USB-C 3.1 Type C Cable Samsung Huawei Google OnePlus LG HTC Sony iPad Pro
Item Q&A
  • Question : Inquiry for the item from ann****Oct 10, 2019

    Does this come with pouch and is this gen 2 cable?

    Answer : [Re] Inquiry for the item from ann****

    unfortunately no pouch included

  • Question : Inquiry for the item from 241****Sep 06, 2019

    Are the cables PowerLine USB-C 3.1 Gen 1 (60W) or PowerLine II USB-C 3.1 Gen 2 (100W) ?

    Answer : [Re] Inquiry for the item from 241****

    This is Gen1

  • Question : Inquiry for the item from zhi****Apr 09, 2019

  • Question : Inquiry for the item from and****Mar 05, 2019

    Hi, when will the 3ft stock be back?

    Answer : [Re] Inquiry for the item from and****

    Should be by next week

Roav [By Anker] Car Jump Starter Pro 800A Peak 12V 8000mAh Up To 6.0L Engines Portable Charger Power
Roav [By Anker] Car Jump Starter Pro 800A Peak 12V 8000mAh Up To 6.0L Engines Portable Charger Power
Item Q&A
  • Question : Inquiry for the item from 244****Oct 07, 2019

    Hi there, any special cable/adapter required to charge this anker unit? Is it provided? If no, how much? Thanks.

    Answer : [Re] Inquiry for the item from 244****

    A USB-A to C cable is included. You can therefore recharge using any USB charger.

  • Question : Inquiry for the item from and****Aug 16, 2019

    Can this use for petrol engine 2.4l ?

    Answer : [Re] Inquiry for the item from and****

    Yes you can

  • Question : Inquiry for the item from 236****May 26, 2019

    what's the difference between the pro and non pro starter for Anker?

    Answer : [Re] Inquiry for the item from 236****

    400A vs 800A peak output is the main difference. Therefore the Pro will be able to jump start larger vehicle including diesel engine

Anker Wireless Earphones Soundcore Spirit X Bluetooth Earpiece 100% Authentic Fast Delivery
Anker Wireless Earphones Soundcore Spirit X Bluetooth Earpiece 100% Authentic Fast Delivery
Item Q&A
Roav By Anker Car Jump Starter 400A Peak 12V 9000mAh Up To 2.8L Engines Portable Charger Powerbank
Roav By Anker Car Jump Starter 400A Peak 12V 9000mAh Up To 2.8L Engines Portable Charger Powerbank
Item Q&A
  • Question : Inquiry for the item from arr****Oct 06, 2019

    Can it use to start up a 2.2L diesel engine?

    Answer : [Re] Inquiry for the item from arr****

    You need the Pro 800A model.
    https://www.qoo10.sg/item/ROAV-BY-ANKER-CAR-JUMP-STARTER-PRO-800A-PEAK-12V-8000MAH-UP-TO/652117404

  • Question : Inquiry for the item from naz****Aug 08, 2019

    Does the item come with 3 pin or 2 pin wall charger?

    Answer : [Re] Inquiry for the item from naz****

    Technically SG stock should be 3 pin but we have mixed stock this shipment which include 2pins. Please do get back to us if you received the 2 pin version

  • Question : Inquiry for the item from w_t****Aug 02, 2019

    Any warranty?

    Answer : [Re] Inquiry for the item from w_t****

    Yes. 1 year

  • Question : Inquiry for the item from ngo****Jul 01, 2019

    Hi, I would like to get 2 units. Is there a 10% discount for buying 2? If yes, how do I apply the 10% discount?

    Answer : [Re] Inquiry for the item from ngo****

    It shouold be automated. We have informed the relevant teams to check on this and 'fix' if necessary. Please try again at the end of teh day

  • Question : Inquiry related return and exchange from ahz****Jun 23, 2019

    Hi, I bought the previous model.
    During charging from 75% today, the case sudden expanded and u can see the internal like that the battery inside have expanded which is dangerous? This does not seem to be the standard of anker product.
    Can advise where can I send it in to do an exchange?

    Thank You

    Answer : [Re] Inquiry related return and exchange from ahz****

    Case where it expanded.

    Question : [Re] Inquiry related return and exchange from ahz****

    This is the model. I seldom use it only taking out almost quarterly as mentioned in guide to charge.

    Answer : [Re] Inquiry related return and exchange from ahz****

    Dear Customer, Please provide order no. and we can check if your purchased item is still under warranty. We are unable to see from this account used.

    Question : [Re] Inquiry related return and exchange from ahz****

    This is older model. Should be more than 1 year.
    Just that I didn't expect anker to hv this type of quality. The whole case was bloated till canr put back.
    Not Ankwr standard n quality

    Answer : [Re] Inquiry related return and exchange from ahz****

    We sincerely regret to inform you that the jump starter warranty was only valid for 1 year from date of purchase. We are able to issue a replacement under warranty. Beyond that, the unit is not serviceable.

+View all Notice, FAQ, Q&A >>
[Power Delivery] Anker 30W PowerPort Atom PD 1 USB-C Wall Charger (SG Plug)
[Power Delivery] Anker 30W PowerPort Atom PD 1 USB-C Wall Charger (SG Plug)
Item Q&A
  • Question : Inquiry for the item from tab****Oct 06, 2019

  • Question : Inquiry for the item from etc****Jun 26, 2019

    Are you bringing other Atom PD series chargers?

    Answer : [Re] Inquiry for the item from etc****

    Unfortunately not at the moment. Only this model available

[Power Delivery] Anker Nintendo Switch Version 13400mAh / 20100mAh Powerbank Fast Charging
[Power Delivery] Anker Nintendo Switch Version 13400mAh / 20100mAh Powerbank Fast Charging
Item Q&A
  • Question : Inquiry for the item from dyl****Oct 04, 2019

  • Question : Inquiry for the item from bri****Sep 21, 2019

  • Question : Inquiry from 262****Aug 27, 2019

    Is there any warranty for this? Like Local 1 year warranty or whatever?
    Pls kindly reply me back asap. Thanks in advance!

    Answer : [Re] Inquiry from 262****

    The powerbank, chargers and cables have 18 months warranty. Audio and the others are 1 year.

    Question : [Re] Inquiry from 262****

    Thanks for your info

    Answer : [Re] Inquiry from 262****

    Btw May I know terms and conditions for warranty? Like what cannot be claimed within warranty but the things can be claimed.

    Question : [Re] Inquiry from 262****

    Not Covered Under Warranty:
    ● Products without sufficient proof of purchase
    ● Lost or stolen products
    ● Items that have expired their warranty period
    ● Non quality-related issues (after 30 days of purchase)
    ● Free products
    ● Repairs through 3rd parties
    ● Damage from outside sources
    ● Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)
    ● Purchases from unauthorized resellers

    Answer : [Re] Inquiry from 262****

    Thanks with well noted

    Question : [Re] Inquiry from 262****

    You are most welcome

  • Question : Inquiry for the item from lil****Aug 08, 2019

  • Question : Inquiry for the item from iri****Jun 11, 2019

    Hi can check where to buy the charger to charge rhe Nintendo power core 13400?

    Answer : [Re] Inquiry for the item from iri****

    https://www.qoo10.sg/item/ANKER-POWER-DELIVERY-POWERIQ-2-0-ANKER-POWERPORT-II-49-5W-2-PORT-USB/638196770

+View all Notice, FAQ, Q&A >>
Anker PowerPort PD With 1PD and 4PIQ Power Delivery Charger 100% Authentic Fast Delivery
Anker PowerPort PD With 1PD and 4PIQ Power Delivery Charger 100% Authentic Fast Delivery
Item Q&A
  • Question : Inquiry for the item from may****Oct 04, 2019

    Hi seller. I looking for portable laptops charger is this suitable. If not any recommendations? Thanks.

    Answer : [Re] Inquiry for the item from may****

    We can recommend the 26800mAh Power Delivery USB-C version. This peaks at 30W output. Please check your laptop compatibility.

  • Question : Inquiry related delivery from 236****May 07, 2019

    Hi Seller, can I check how long does it takes to delivery your items?

    Answer : [Re] Inquiry related delivery from 236****

    Apologies for the delay. Your order has since been shipped out and delivery is tomorrow.

  • Question : Inquiry for the item from tom****May 05, 2019

    Hi Seller

    Can the PowerPort+ 6 (6 Port) QC 3.0 USB Charger charger my PowerCore Speed 20000 PD mobile bank. If not, please recommend which charger should I get to recharge the powerbank.

    Thank you.

    Answer : [Re] Inquiry for the item from tom****

    he QC 3.0 charger is insufficient. You'll need a PD capable charger.
    https://qoo10.sg/g/638196770

  • Question : Inquiry for the item from mel****May 03, 2019

    Hi,

    Will you plan to restock Anker a2056k11

    Thank You.

    Answer : [Re] Inquiry for the item from mel****

    Yes we will. Please check back in June

  • Question : Inquiry for the item from asa****Apr 21, 2019

    Do you carry this item?(image attached)

    Answer : [Re] Inquiry for the item from asa****

    This model is currently out of stock

+View all Notice, FAQ, Q&A >>
Anker 24W 2-Ports USB Charger With PowerIQ [SG Plug] 100% Authentic Fast Delivery
Anker 24W 2-Ports USB Charger With PowerIQ [SG Plug] 100% Authentic Fast Delivery
Item Q&A
  • Question : Inquiry for the item from can****Oct 02, 2019

    When will the white one be in stock? Or the 4USB port version be in stock ?

    Answer : [Re] Inquiry for the item from can****

    Restocks are due in November

    Question : [Re] Inquiry for the item from can****

    Including the 4 USB port?

    Answer : [Re] Inquiry for the item from can****

    It should be. We do not have the final packing list at this moment.

  • Question : Inquiry for the item from ray****Sep 23, 2019

    Hi. Is this 12w per port?

    Answer : [Re] Inquiry for the item from ray****

    Yes, that is correct

  • Question : Inquiry for the item from 242****Jul 27, 2019

    hi,

    this to charge samsung note 9 phone ok?

    is it as fast as qualcomm 3?

    fast charge?

    100% authentic?

    Answer : [Re] Inquiry for the item from 242****

    This does not have Qualcomm Quick Charge 3.0.
    It's 100% authentic. We are the mian distributor for Anker in Singapore.

  • Question : Inquiry for the item from can****May 20, 2019

    Wats the diff between this version n the new one with this "pd" port? Wats pd means?

    Answer : [Re] Inquiry for the item from can****

    This is 5V/2.4A = 12watts. The PD, aka Power Delivery standard, is USB-C higher power output standard. Ours peaks at 30watts - 9V/3A(27W), 15V/2A or 20V/1.5A for 30 watts as long your device supports it.

Anker Powerline+ II 3ft USB-C Cable With Lightning Connector For Phone XS / XS Max / XR / 8 Plus
Anker Powerline+ II 3ft USB-C Cable With Lightning Connector For Phone XS / XS Max / XR / 8 Plus
Item Q&A
  • Question : Inquiry for the item from mao****Oct 02, 2019

    Hi whats the Watt for this charger?

    Answer : [Re] Inquiry for the item from mao****

    This listing is for cable, not charger

Anker Powerline Select 3ft USB-C Cable With MFi Lightning Connector 6ft Cable 18 Months Warranty
Anker Powerline Select 3ft USB-C Cable With MFi Lightning Connector 6ft Cable 18 Months Warranty
Item Q&A
  • Question : Inquiry for the item from See****Sep 29, 2019

    Hi, can I check how much power can this cable deliver? I am thinking of buying the PD power adapter of 18W or 30W, but not sure if this cable supports the wattage.

    Answer : [Re] Inquiry for the item from See****

    Tihs cable can handle up to 65W. Will be compatble with all our charger.

  • Question : Inquiry for the item from 240****May 01, 2019

Anker Roav Dashcam A0 with 1080p HD Superior Night Vision Built-in Wi-Fi 1 Year Warranty
Anker Roav Dashcam A0 with 1080p HD Superior Night Vision Built-in Wi-Fi 1 Year Warranty
Item Q&A
  • Question : Inquiry for the item from jin****Sep 23, 2019

    Does it suppport parking mode?

    Answer : [Re] Inquiry for the item from jin****

    Yes it does.
    Enable to keep DashCam in standby mode. Motion will be detected for 15 times and DashCam starts recording a 30 second video each time.

    Question : [Re] Inquiry for the item from jin****

    What about the power source then? Hot-wiring to the car battery, you guys selling battery pacK?

    Answer : [Re] Inquiry for the item from jin****

    The camera comes with a single port 1A power adapter and a very long usb cable so you have everything you need to get up and running.

Anker PowerDrive 5 Port Quick Charge 3.0 Car Charger 2 Port USB Charger 100% Authentic Fast Delivery
Anker PowerDrive 5 Port Quick Charge 3.0 Car Charger 2 Port USB Charger 100% Authentic Fast Delivery
Item Q&A
  • Question : Inquiry for the item from han****Sep 27, 2019

    Hi, could I check when would the item be restock?

    Anker 42W PowerDrive+ 2 Quick Charge 3.0 Car Charger

    Answer : [Re] Inquiry for the item from han****

    Next shipment due in November

  • Question : Inquiry for the item from Fai****Aug 21, 2019

  • Question : Inquiry for the item from Ant****Sep 21, 2018

    Dear seller
    Order no 275657469.
    you are sending me the wrong items. Price also different, my order is A2311H12 not A2224H12.
    Please advice thanks.

    Answer : [Re] Inquiry for the item from Ant****

    Dear customer,

    We apologize for the error on our end. We will resend a replacement item as soon as possible with an additional mailbag+stamps for the return of the wrong item.

    We are extremely sorry for any inconvenience we may have caused on your end.

    Thank you.

  • Question : Inquiry for the item from eve****Jun 30, 2018

    Hi seller,
    May i know whether i can charge samsung hp with power speed 2 power charger or it is meang for iphone only?

    Answer : [Re] Inquiry for the item from eve****

    Hi,
    Yes, you can charge samsung hp. This support Qualcomm Quick Charge 3.0 which is highly recommended for Samsung Android devices.

  • Question : Inquiry for the item from law****Apr 27, 2018

+View all Notice, FAQ, Q&A >>
Anker Nebula Capsule Portable Smart Projector 360° Speaker 100 Lumens WIFI Bluetooth Android
Anker Nebula Capsule Portable Smart Projector 360° Speaker 100 Lumens WIFI Bluetooth Android
Item Q&A
  • Question : Inquiry for the item from osh****Sep 20, 2019

    Listing showing nebula II. Just wanted make sure before order.

    Answer : [Re] Inquiry for the item from osh****

    Our apologies, that would be for Capsule 1

  • Question : Inquiry for the item from Phi****Jun 07, 2019

    When will nebula capsules 2 be available for order?

    Answer : [Re] Inquiry for the item from Phi****

    We regret to inform you we do not yet have an ETA for availbility in SIngapore

  • Question : Inquiry for the item from che****Apr 05, 2019

    Can I confirm this projector can do rear projection?
    Please message me at my mobile number please. Urgently would like shop pickup on this coming Monday. Thank you!

    Answer : [Re] Inquiry for the item from che****

    Yes it can do rear projection. Store pickup option for purchase at Qoo10 will be at our office in Lavender.

  • Question : Inquiry for the item from der****Sep 09, 2018

    Why is the photo shown as 6 port charger, when it’s advertised as Nebula Mini Projector???

    Answer : [Re] Inquiry for the item from der****

    Dear Customer,

    Thank you for contacting Anker Singapore. Your support request has been received.

    We will respond to your inquiry/inquiries and provide all possible support as soon as possible! Your patience and kind understanding are really appreciated.

    Best regards,

    Anker Singapore

    Hi,
    We will get the designer team to check on it and get back to you
    We apologise for the inconvenience.
    (Sep 12, 2018 13:23)

  • Question : Inquiry for the item from joa****Aug 30, 2018

    Can this wirelessly mirror an Iphone?

    Answer : [Re] Inquiry for the item from joa****

    Hi,

    Yes. It works with iPhones. If you want to play content from iOS devices, you can screen mirror via screencast or use a Lightning to HDMI Adapter.

    Thank you.

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Anker Soundcore Ace A1 Bluetooth Speaker Portable Speaker USB Charger USB Cable Fast Delivery
Anker Soundcore Ace A1 Bluetooth Speaker Portable Speaker USB Charger USB Cable Fast Delivery
Item Q&A
Anker Lightning Cable Apple MFI Lightning USB Cable iPhone iPad iPod Fast Free Delivery
Anker Lightning Cable Apple MFI Lightning USB Cable iPhone iPad iPod Fast Free Delivery
Item Q&A
  • Question : Inquiry for the item from s.e****Sep 15, 2019

    Is the travel pouch included for the 6ft Powerline+ cable?

    Answer : [Re] Inquiry for the item from s.e****

    For this model , yes

  • Question : Inquiry for the item from s.e****Sep 10, 2019

  • Question : Inquiry for the item from jio****Sep 01, 2019

    Hi

    What is the difference Bte cable with USB cs connector?

    I need lightning cable for iPhone 7!0@6s. Which type should I buy?


    Will you stock in power line 3?

    Answer : [Re] Inquiry for the item from jio****

    Dear Customer,

    There is no Powerline III yet.
    Any of our Lightning cable is compatible.
    USB-C is a defferent connector used by most newer phones and the new iPads

  • Question : Inquiry for the item from 243****Aug 15, 2019

    Hi, is Powerline+ Lightning USB Cable also Apple MFi Certified? In your opinion, which is a better cable to charge iPhone 7 via powerbank - Powerline+ or Powerline II? Is Powerline+ cable more durable? Thank you.

    Answer : [Re] Inquiry for the item from 243****

    Both is as durable. The Powerline+ series are Nylon Braided, the Powerline II is rubber sleeved.

    Question : [Re] Inquiry for the item from 243****

    Thanks

    Answer : [Re] Inquiry for the item from 243****

    You are most welcome

  • Question : Inquiry for the item from dal****Aug 13, 2019

    Hi seller

    What is the difference between Powerline II Lightning Connector (1ft/0.3m) and Powerline+ Lightning USB Cable (1ft/0.3m)?

    Thanks.

    Answer : [Re] Inquiry for the item from dal****

    Powerline 1 and 2 are rubber sleeved.
    Powerline 1 and 2 are nylon braided sleeves

    Question : [Re] Inquiry for the item from dal****

    Sorry, do you mean Powerline+ for the latter?

    Answer : [Re] Inquiry for the item from dal****

    My apologies, correct the latter is Powerline+ = nylon braided

    Question : [Re] Inquiry for the item from dal****

    ok, thanks

    Answer : [Re] Inquiry for the item from dal****

    Thank you for undertsanding

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Anker PowerLine+ USB Type C Cable Samsung Huawei Google OnePlus LG HTC Sony 100% Authentic
Anker PowerLine+ USB Type C Cable Samsung Huawei Google OnePlus LG HTC Sony 100% Authentic
Item Q&A
  • Question : Inquiry for the item from mel****Sep 06, 2019

    Hi, do you have Anker Powerline II 3-in-1 USB Cable for sale here in Qoo10(can't seem to find it)? Thanks!

    Answer : [Re] Inquiry for the item from mel****

    It was out of stock on Qoo10. We have re-allocated some quantity
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=642288269

    Question : [Re] Inquiry for the item from mel****

    Alright, thanks!

  • Question : Inquiry related return and exchange from 236****Jul 27, 2019

  • Question : Inquiry for the item from lc.****Jun 14, 2019

    Hi seller, do you have the Powerline+ II USB C cable for charging iPad Pro 2018?

    Answer : [Re] Inquiry for the item from lc.****

    The USB-C to C 3.1 Gen 2? Yes we do :
    https://www.ankersingapore.com/c-to-c.html

  • Question : Inquiry for the item from naw****May 03, 2019

    Hi. I would like to get a charging wire for my Google Pixel 3. Which wire should I get? Kindly recommend. Thank you.

    Answer : [Re] Inquiry for the item from naw****

    Any of our USB-C cable is compatible

  • Question : Inquiry for the item from ber****Jan 19, 2019

    Hi, does the powerline cable comes with 56k ohm resistor for the usb c to usb a type cable?

    Answer : [Re] Inquiry for the item from ber****

    Nope

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Anker PowerCore II 6700mAh Pocket Size Charger 100% Authentic
Anker PowerCore II 6700mAh Pocket Size Charger 100% Authentic
Item Q&A
  • Question : Inquiry for the item from 260****Sep 02, 2019

    Hi, this item is back in stock ? I was going to order and do store pickup but noticed there is no store pick up option like your other listings. Do let me know. I was going to come down to your ct hub location to purchase. Thanks.

    Answer : [Re] Inquiry for the item from 260****

    We'll reinstate the store pickup option ASAP. You can opt to check the listing again prior to coming over. Item indeed is now in stock, shipment arrived early.

  • Question : Inquiry for the item from ets****Jun 22, 2019

    Hi, do u provide or sell casing for the power bank should I purchase the power bank?

    Answer : [Re] Inquiry for the item from ets****

    Most of the powerbanks comes with pouch. We do not have cases for them.

  • Question : Inquiry for the item from wan****Apr 29, 2019

    Is this fast charging for Samsung?

    Answer : [Re] Inquiry for the item from wan****

    Normal charging

  • Question : Inquiry for the item from chr****Jan 10, 2019

    hi,
    how long does it take to fully recharge?
    thanks!

    Answer : [Re] Inquiry for the item from chr****

    2.5hrs average

  • Question : Inquiry for the item from nat****Jan 07, 2019

    Hi seller , is the powerbank in stock ?

    Answer : [Re] Inquiry for the item from nat****

    Yes

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Anker SoundBuds Slim Bluetooth Earphone wireless Sport Earphone 100% Authentic Fast Free Delivery
Anker SoundBuds Slim Bluetooth Earphone wireless Sport Earphone 100% Authentic Fast Free Delivery
Item Q&A
  • Question : Inquiry for the item from mel****Aug 30, 2019

    Is this the slim+ version?

    Answer : [Re] Inquiry for the item from mel****

    This is non plus. Slim+ is currently out of stock