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Q & A Lists
Item Question & Answer
FRAMELESS SMART LED TV [MULTI MODELS - 32/40/50/55/65 INCHES]
FRAMELESS SMART LED TV [MULTI MODELS - 32/40/50/55/65 INCHES]
Item Q&A
  • Question : Inquiry for the item from sanjing875Nov 25, 2024

  • Question : Inquiry for the item from jeevz1813Oct 02, 2024

  • Question : Inquiry from ShahmiraApr 16, 2024

  • Question : Inquiry for the item from ShahmiraApr 16, 2024

  • Question : Inquiry for the item from ShahmiraApr 15, 2024

+View all Notice, FAQ, Q&A >>
MIDEA MPPT-12CRN7 12000 BTU WIFI PORTABLE AIR CON
MIDEA MPPT-12CRN7 12000 BTU WIFI PORTABLE AIR CON
Item Q&A
MONIC K-850 85CM KOREAN SINGLE BOWL STAINLESS STEEL KITCHEN SINK
MONIC K-850 85CM KOREAN SINGLE BOWL STAINLESS STEEL KITCHEN SINK
Item Q&A
MIDEA 3 IN 1 DEEP CLEAN HANDHELD VACUUM STICK - MULTI MODELS [MWD-20P/MWD-40P]
MIDEA 3 IN 1 DEEP CLEAN HANDHELD VACUUM STICK - MULTI MODELS [MWD-20P/MWD-40P]
Item Q&A
  • Question : Inquiry for the item from GonSep 16, 2024

  • Question : Inquiry related delivery from shilah1775Oct 20, 2023

  • Question : Inquiry for the item from shirfongApr 22, 2023

    Hi what is the usage time at eco mode? 30min? Thanks

    Answer : [Re] Inquiry for the item from shirfong

    Hi,

    Eco is 60 mins

  • Question : Inquiry for the item from LindaApr 12, 2023

    Hi,
    How long is the warranty?

    Answer : [Re] Inquiry for the item from Linda

    Hello,

    1 year from Midea

  • Question : Inquiry for the item from tankumustaApr 06, 2023

    If i buy the item, when will be the shipping date take how long to deliver?

    Answer : [Re] Inquiry for the item from tankumusta

    Hi,

    I regret to share that we have to stop processing orders as of now due to payment issues from the platform and should resume by this week.

    Kindly refer to below's quote from The Straits Times :

    In response to ST’s queries, Qoo10 said: “Technical issues causing transfer delays began recently as a result of global expansion and transformation towards creating a Pan-Asia marketplace.

    “Part of the transformation involves the integration of payment systems among the company’s group of cross-border partners.”

    https://www.straitstimes.com/singapore/some-sellers-on-qoo10-unable-to-withdraw-earnings-from-platform

    If need in a hurry, can contact us directly at 88896293 :)

    Question : [Re] Inquiry for the item from tankumusta

    If resumed, it should only take 1-2 working days for delivery.

+View all Notice, FAQ, Q&A >>
JOVEN JSH SERIES 25/35/38/50/56/68/91L STORAGE WATER HEATER WITH HEAT ELEVATOR TECHNOLOGY
JOVEN JSH SERIES 25/35/38/50/56/68/91L STORAGE WATER HEATER WITH HEAT ELEVATOR TECHNOLOGY
Item Q&A
  • Question : Inquiry for the item from safety_operator80Sep 14, 2024

  • Question : Inquiry for the item from 3derraFeb 07, 2024

  • Question : Inquiry for the item from ClaireNov 19, 2023

  • Question : Inquiry for the item from xylialxhAug 01, 2023

  • Question : Inquiry for the item from LindtJan 30, 2023

+View all Notice, FAQ, Q&A >>
MIDEA MS608B 16 INCH BLACK STAND FAN
MIDEA MS608B 16 INCH BLACK STAND FAN
Item Q&A
  • Question : Inquiry for the item from horizonedSep 14, 2024

    Hi, what's the estimated delivery time needed ?

    Answer : [Re] Inquiry for the item from horizoned

    and is the plug local 3-pin ?

TOSHIBA TL-MC35Z 35L ELECTRIC TOASTER OVEN
TOSHIBA TL-MC35Z 35L ELECTRIC TOASTER OVEN
Item Q&A
TEKA IZS 34700 MST 30CM MODULAR FLEX INDUCTION HOB
TEKA IZS 34700 MST 30CM MODULAR FLEX INDUCTION HOB
Item Q&A
ELECTROLUX WQ61-1EDBF WELL Q6 SELF-STANDING HANDSTICK VACUUM CLEANER
ELECTROLUX WQ61-1EDBF WELL Q6 SELF-STANDING HANDSTICK VACUUM CLEANER
Item Q&A
  • Question : Inquiry for the item from darrenkimJun 15, 2024

    is it still available?

    Answer : [Re] Inquiry for the item from darrenkim

    Dear Valued Customer,
    As the seller has not been accessing their account for a period of time, we would like to offer our most sincere apologies on behalf of the seller for not responding to your inquiry
    Should you require further assistance, kindly contact Qoo10 Customer Service @ +65-6500-4440 or email to [email protected].
    Thank you for your patience and understanding.

DH2 ISLA 985 DECORATIVE ISLAND HOOD
DH2 ISLA 985 DECORATIVE ISLAND HOOD
Item Q&A
SHARP 2T-C50AD1X 50 INCH FULL HD TV
SHARP 2T-C50AD1X 50 INCH FULL HD TV
Item Q&A
  • Question : Inquiry for the item from HHL6769Jun 02, 2024

    Can I use the government saving energy vouchers?

    Answer : [Re] Inquiry for the item from HHL6769

    Dear Valued Customer,
    As the seller has not been accessing their account for a period of time, we would like to offer our most sincere apologies on behalf of the seller for not responding to your inquiry
    Should you require further assistance, kindly contact Qoo10 Customer Service @ +65-6500-4440 or email to [email protected].
    Thank you for your patience and understanding.

RFH 36100 F0A RECIRCULATION KIT FOR FIH (MODULAR HOOD)
RFH 36100 F0A RECIRCULATION KIT FOR FIH (MODULAR HOOD)
Item Q&A
ROIDMI 1C381SGW S2 CORDLESS STICK VACUUM CLEANER
ROIDMI 1C381SGW S2 CORDLESS STICK VACUUM CLEANER
Item Q&A
  • Question : Inquiry for the item from SltfmnMay 28, 2024

    Is this product still available?

    Answer : [Re] Inquiry for the item from Sltfmn

    Dear Valued Customer,
    Thank you for your interest in this product.
    As the seller has not been accessing their account for a period of time, we would like to offer our most sincere apologies on behalf of the seller for not responding to your inquiry.
    You may consider searching for an alternative product on Qoo10 to get a better shopping experience.
    To avoid having similar incident, we will be placing this item hidden from Qoo10 site if no further updates from the seller.
    Thank you for your patience and understanding.
    Hope to have your continuous support on Qoo10.

  • Question : Inquiry for the item from SuliantoMay 13, 2024

    Is this product still available?

    Answer : [Re] Inquiry for the item from Sulianto

    Dear Valued Customer,
    Thank you for your interest in this product.
    As the seller has not been accessing their account for a period of time, we would like to offer our most sincere apologies on behalf of the seller for not responding to your inquiry.
    You may consider searching for an alternative product on Qoo10 to get a better shopping experience.
    To avoid having similar incident, we will be placing this item hidden from Qoo10 site if no further updates from the seller.
    Thank you for your patience and understanding.
    Hope to have your continuous support on Qoo10.

MIDEA MF200W95B 9.5KG FRONT LOAD WASHING MACHINE + MIDEA MDK1088HP 10KG FRONT LOAD HEAT PUMP DRYER
MIDEA MF200W95B 9.5KG FRONT LOAD WASHING MACHINE + MIDEA MDK1088HP 10KG FRONT LOAD HEAT PUMP DRYER
Item Q&A
  • Question : Inquiry for the item from ailing1572May 15, 2024

    Do you only sell Midea dryer?

    Answer : [Re] Inquiry for the item from ailing1572

    Dear Valued Customer,
    Thank you for your interest in this product.
    As the seller has not been accessing their account for a period of time, we would like to offer our most sincere apologies on behalf of the seller for not responding to your inquiry.
    You may consider searching for an alternative product on Qoo10 to get a better shopping experience.
    To avoid having similar incident, we will be placing this item hidden from Qoo10 site if no further updates from the seller.
    Thank you for your patience and understanding.
    Hope to have your continuous support on Qoo10.

  • Question : Inquiry for the item from donAug 01, 2023

    $1,898 including disposal , stacker and disposal?

    Answer : [Re] Inquiry for the item from don

    Hi,

    Yes with stacking kit. Delivery , installation and disposal is free for lift landing units and normal 3 pin power point outlets.

    For faster delivery, you can also contact me at 88896293 :)!

BKC7142LX 40L BUILT-IN COMBI MICROWAVE OVEN
BKC7142LX 40L BUILT-IN COMBI MICROWAVE OVEN
Item Q&A
MIDEA TOP FREEZER REFRIGERATORS - [MDRT268MTB28/MDRT307MTB28/MDRT346MTB28/MDRT489MTB46/MDRT580MTB46]
MIDEA TOP FREEZER REFRIGERATORS - [MDRT268MTB28/MDRT307MTB28/MDRT346MTB28/MDRT489MTB46/MDRT580MTB46]
Item Q&A
  • Question : Inquiry related delivery from cynApr 02, 2024

  • Question : Inquiry for the item from Richard LEEDec 31, 2023

    Buying 3 ticks 2 doors fridge W D H about 55 55 140 cm with NEA CFHP e~voucher o replace Samsung Cooltech still in working condition

    Answer : [Re] Inquiry for the item from Richard LEE

    Hi,

    We don’t accept NEA vouchers at the moment

  • Question : Inquiry related delivery from dt3359Nov 09, 2023

  • Question : Inquiry for the item from a2345kelNov 04, 2023

    how long is the warranty?

    Answer : [Re] Inquiry for the item from a2345kel

    Hi,

    2 years parts 12 years motor

  • Question : Inquiry for the item from hafiz_ketot96Oct 06, 2023

+View all Notice, FAQ, Q&A >>
DA7011PA: TUMBLE DRYER (AIR VENTED 7 KG)
DA7011PA: TUMBLE DRYER (AIR VENTED 7 KG)
Item Q&A
  • Question : Inquiry for the item from ellasundararajuMar 05, 2024

  • Question : Inquiry for the item from keii_304Feb 07, 2024

    Hi. I’m using a top load WM, can this dryer be wall mounted upside down to work?

    Answer : [Re] Inquiry for the item from keii_304

    Hi

    We don’t have any wall mounted dryer at this moment . All have to be put on floor or stacked on front load washer 😊

  • Question : Inquiry related delivery from GeckoApr 20, 2023

    If order on Thurs when will delivery be ?

    Answer : [Re] Inquiry related delivery from Gecko

    Hi,

    There is no stock for this model in Singapore. Next container ETA 2nd Week of May

  • Question : Inquiry for the item from cat05_megumiApr 19, 2023

    Is it include the installation and disposal of old dryer

    Answer : [Re] Inquiry for the item from cat05_megumi

    Hello!

    Yes, delivery, installation and disposal is free for lift landing units and 13A 3 Pin UK Socket

    Question : [Re] Inquiry for the item from cat05_megumi

    Great thank you okay i place order now

    Answer : [Re] Inquiry for the item from cat05_megumi

    Kindly note that ETA is in May though, currently whole SG no stock, waiting for Beko's shipment

HERA 1005 SERIES WHITE OVAL STAND ALONE BATHTUB - MULTI MODELS
HERA 1005 SERIES WHITE OVAL STAND ALONE BATHTUB - MULTI MODELS
Item Q&A
  • Question : Inquiry related delivery from WongJan 09, 2024