Q&A board

Q & A Lists
Item Question & Answer
[FiiO] i1 Apple Lightning Amplifier / Black Color
[FiiO] i1 Apple Lightning Amplifier / Black Color
Item Q&A
  • Question : cable lenghtAug 25, 2018

    hi. do you have the new listed item with short cable available?

    Answer : [Re] cable lenght

    Hello, yes is the same price you can order this we will ship the short length version. Thank you

[PARROT] Zik 3 Replacement Battery / Black Color / 1 Year Local warranty from Authorized Distributor / Official Product
[PARROT] Zik 3 Replacement Battery / Black Color / 1 Year Local warranty from Authorized Distributor / Official Product
Item Q&A
  • Question : Inquiry for the item from ooi****Jun 04, 2018

    Is your zik 3 battery can used on parrot zik 1 headset?

    Answer : [Re] Inquiry for the item from ooi****

    Hi ooi,

    Sorry the Zik 1 battery are physical dimension size bigger larger than Zik 2/3 battery (smaller size) . So you are not able to do that.

    Thank you

  • Question : Inquiry for the item from wkl****Jan 04, 2018

    Do u still have or still able to find parrot zik first gen replacement battery?

    Answer : [Re] Inquiry for the item from wkl****

    sorry, Zik 1 and Zik 2 no more spare part, is end of live product

    Question : [Re] Inquiry for the item from wkl****

    OK thanks

    Answer : [Re] Inquiry for the item from wkl****

    you are welcome

[AUDIOENGINE] A5+ / Powered speakers / 3 Year Local warranty from Authorized Distributor
[AUDIOENGINE] A5+ / Powered speakers / 3 Year Local warranty from Authorized Distributor
Item Q&A
  • Question : Inquiry for the item from cbl****May 22, 2018

    Hi, the title is mentioning 3 yrs of warranty however there are options of choosing 3 months / 6 months warranty from purchase date. What does it mean? It is confusing

    Answer : [Re] Inquiry for the item from cbl****

    Hi there,

    Please ignore the 3 months / 6 months warranty from purchase date. That is offer by Qoo10. Our product are warranty by our local distribuitor 3 years warranty.

    Thank you

  • Question : Inquiry for the item from kbl****Dec 20, 2017

  • Question : WarrantyOct 09, 2017

    Hi,

    As stated on the title it is 3 years warranty however the product listing is 1 year warranty. Would you be able to clarify on this? Will the product arrive with a warranty card that states 3 years?

    Thanks

    Answer : [Re] Warranty

    Hi , Audioengine cover 3 year warranty, for wanrraty claim you need to keep the original receipt.

  • Question : audioengine p.a. speakerSep 13, 2017

    ref audioengine p.a. speaker please advise techinical details eg
    output power, gross weight of speaker... no of inputs and type of
    jacks etc.

    Answer : [Re] audioengine p.a. speaker

    Power Output
    150W peak power total (50W RMS / 75W peak per channel), AES

    Inputs
    3.5mm stereo mini-jack, RCA L/R

    Outputs
    RCA variable line-out, USB (power/charge)

    Input Voltages
    115/240V, 50/60Hz manually switchable
    Dimensions (each speaker HWD)
    Left – 10.75″ (27cm) x 7″ (18cm) x 9″ (23cm)
    Right – 10.75″ (27cm) x 7″ (18cm) x 7.75″ (20cm)

    Weight (LEFT speaker)
    15.4 lbs (7 kg)

    Weight (RIGHT speaker)
    9.6 lbs (4.4 kg)

    Shipping weight
    31 lbs (14 kg)

    Shipping box dims
    15″ (38cm) x 22″ (56cm) x 11.5″ (29cm)

  • Question : Bamboo versionSep 09, 2017

    Hi,
    Do you guys have the bamboo version? Thanks

    Answer : [Re] Bamboo version

    yes, we have bamboo version, cost $729

[AstellKern] AK100ii / Mastering Quality Sound/ Portable /1 Yr Local warranty / Authorized Distribut
[AstellKern] AK100ii / Mastering Quality Sound/ Portable /1 Yr Local warranty / Authorized Distribut
Item Q&A
  • Question : SpecificiationMay 07, 2018

    Does it has WiFi?

    Answer : [Re] Specificiation

    Yes

  • Question : Inquiry for the item from ast****Apr 05, 2018

    Hi does this support bluetooth?

    Answer : [Re] Inquiry for the item from ast****

    yes, it supported

[PARROT]  FPV PACK  for Mambo (Glasses + Camera+ HD battery) / Official Product
[PARROT] FPV PACK for Mambo (Glasses + Camera+ HD battery) / Official Product
Item Q&A
[RHA] T20i  In-Ear Headphones / 3 years local warranty
[RHA] T20i In-Ear Headphones / 3 years local warranty
Item Q&A
  • Question : Inquiry for the item from Gan****Jan 13, 2018

  • Question : Inquiry for the item from Gan****Jan 13, 2018

[Fiio] F9 Triple Driver Hybird In-Ear Monitor / 1 Year Warranty
[Fiio] F9 Triple Driver Hybird In-Ear Monitor / 1 Year Warranty
Item Q&A
  • Question : Inquiry for the item from dch****Jan 04, 2018

    Hi, do you have demo version of this for trial listening?

    Answer : [Re] Inquiry for the item from dch****

    Hi, you can go to our showroom at Adelphi #01-10 to try, thanks

  • Question : Detachable and balanced cableNov 09, 2017

    Does this model come with the detachable balanced cable?

    Answer : [Re] Detachable and balanced cable

    yes, it comes with the balanced and unbalanced cables

[RHA] MA650 Wireless Bluetooth in-ear headphone / 3 years local warranty
[RHA] MA650 Wireless Bluetooth in-ear headphone / 3 years local warranty
Item Q&A
  • Question : Do You Sell RHA MA750Dec 27, 2017

    Do you sell RHA MA750 wireless headphone? Also, the 3 years warranty does it cover a weak battery after say 2 years of usage? Thanks

    Regards
    Stanley

    Answer : [Re] Do You Sell RHA MA750

    Hi, yes we sell MA750 wireless also.

[Crazybaby] Air by crazybaby Wireless Earbuds / 1 year warranty
[Crazybaby] Air by crazybaby Wireless Earbuds / 1 year warranty
Item Q&A
  • Question : Warranty?Nov 14, 2017

    Warranty by AV One? You guys the official distributor for Crazybaby?

    Answer : [Re] Warranty?

    Eng Siang is the distributor

DJI Mavic charging hub
DJI Mavic charging hub
Item Q&A
  • Question : Is it Advanced modelOct 08, 2017

    May i know if its the S type or the P type which is the advanced model. Thanks

    Answer : [Re] Is it Advanced model

    S type, mavic part 7 charging hub

[PARROT] Flypad  / Minidrones / Official Product
[PARROT] Flypad / Minidrones / Official Product
Item Q&A
  • Question : Compatible?Jul 11, 2017

    Hi, can i check if this is compatible with the Parrot Mambo Drone? Also, what batteries does the controller uses?

    Can i also check if you do sell spare parts like the batteries, blade and blade guard for Parrot Mambo Drone too?

    Thanks

    Answer : [Re] Compatible?

    Hi Sir,

    Yes, the flypad is compatible with Mambo, the battery is build-in and rechageable, charging by usb cable.
    for spart part we only sell battery and propeller. propeller @$15 1 set (4 pcs).

    Question : [Re] Compatible?

    Hi, can i know how long does the build-in battery for the controller last as i'm planning to use it for approximately 6 full batteries life for mambo, with intervals in between though. Is the battery detachable too?

    Also,how much is your spare battery then?

    Answer : [Re] Compatible?

    Hi, the battery last 6 hours,the Mambo battery only last 8 minutes. The battery for flypad we don't sell also we don't know it can be replace or not. We sell the battery for minidrone @$39 per piece.
    If you want to buy the propeller and battery you may come to our service center at Blk 7, Kaki Bukit Rd 1 #01-03 Eunos Technolink Building Singapore 415937

[AUDIOENGINE] HD6 / Powered Wireless Speaker  / 3 Year Local warranty from Authorized Distributor
[AUDIOENGINE] HD6 / Powered Wireless Speaker / 3 Year Local warranty from Authorized Distributor
Item Q&A
  • Question : Inquiry for the item from chi****May 08, 2017

    Hi, your description put 3 years local warranty but the product details is 1 year. How many years is your warranty and what does it cover?

    Answer : [Re] Inquiry for the item from chi****

    3 Year Warranty for All Audioengine products

  • Question : Inquiry for the item from ch_****Apr 27, 2017