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Item Question & Answer
[카카오프렌즈] 목걸이 카드 지갑
[카카오프렌즈] 목걸이 카드 지갑
Item Q&A
  • Question : Inquiry from dkn****Oct 10, 2019

★[Lock n Lock] Camping Cooler Bag★Cool / warm / thermal / Kitchen / travel / pouch Portable ice box
★[Lock n Lock] Camping Cooler Bag★Cool / warm / thermal / Kitchen / travel / pouch Portable ice box
Item Q&A
  • Question : Inquiry for the item from mae****Oct 02, 2019

  • Question : Inquiry for the item from tof****Jun 10, 2019

    Hi seller, may i know the weight of the empty bag for mini cooler bag lock n lock 6 litre?
    Thanks!

    Answer : [Re] Inquiry for the item from tof****

    Dear customer.
    The weight is about 200 ~ 300g.
    Thank you.

  • Question : Inquiry for the item from bab****Jul 23, 2018

  • Question : Inquiry related delivery from e5t****Aug 24, 2017

  • Question : Inquiry for the item from cse****Aug 04, 2017

    Hello Seller,

    Do u still have a grey colour mini lunch bag? Is it big enough to put a thermos inside?

    Answer : [Re] Inquiry for the item from cse****

    Dear customer,
    The item currently is out of stock.
    We are really sorry.
    Thank you.

    Question : [Re] Inquiry for the item from cse****

    Will u have new stock coming in?

    Answer : [Re] Inquiry for the item from cse****

    We will not restock this design(item) anymore.
    Thank you.

+View all Notice, FAQ, Q&A >>
★iShoe-UV Shoes Sanitize Dryer★ 99% sterilization / drying / Deodorizing
★iShoe-UV Shoes Sanitize Dryer★ 99% sterilization / drying / Deodorizing
Item Q&A
  • Question : Inquiry related return and exchange from jon****Sep 26, 2019

  • Question : Re: UV Lamp SpoliedApr 18, 2018

    Hi Seller,

    Thank you for selling this wonderful product.

    I have purchased this item - Order Summary (Date : Mar 16, 2018 / Cart no. : 117519683), received on 24th March.

    After 3 times used, yesterday night I found that the UV lamp on the right side is not working. No light No heat.
    Only used 3 times and received it less then one month, the lamp is spoiled.

    Please advise how we can exchange the product or any solution to it.

    Looking forward to your reply.

    Thank you.

    Answer : [Re] Re: UV Lamp Spolied

    Hi Seller,

    Waiting for your reply regarding the not working uv lamp, please advise.

    Thank you.

    Question : [Re] Re: UV Lamp Spolied

    Dear customer.
    Thank you for purchasing our product.
    You can aske for refund only within 7days from the receipt of the order.
    It’s been three weeks since you received the product.
    We are sorry that we are unable to help you at this point.

    Thank you.

    Answer : [Re] Re: UV Lamp Spolied

    Dear Seller,

    Thank you for your reply.

    I am not asking for refund. Would you be kind enough to replace 2 pcs of the UVC bulb to me, it is very disappointed that the bulb out of order less then a month after receiving.

    After this incident, then I realize that this NOT "Ishoe UV Shoe Sanitize" -------The brand indicate is "Ifree"!!!!

    Look forward to receive your favorable reply.

    Thank you.

    Question : [Re] Re: UV Lamp Spolied

    Dear customer.
    We apologize for your unsatisfactory experience with our product.
    We only sell authentic products.
    We need to see the product to be sure, but i'm certain it can be fixed.
    however, we will require a shipping fee to send and retrieve the product.
    Considering the weight of the product I expect it to be costly.
    sorry for the inconvenience

    Thank you.

    Answer : [Re] Re: UV Lamp Spolied

    Dear Seller,

    Thank you for your reply.
    I will try to buy the UVC germicidal lamp myself, please kindly provide the output voltage for this device or the UVC bulb.

    Thank you.

★U-Balance Pelvic swing Exercise★ Pelvic Waist correction Stretching Waist stretching
★U-Balance Pelvic swing Exercise★ Pelvic Waist correction Stretching Waist stretching
Item Q&A
  • Question : Inquiry for the item from 234****Sep 30, 2019

    Hi Seller,

    U balance need at least one week ?

    Answer : [Re] Inquiry for the item from 234****

    Dear customer.
    It takes 7 to 14 working days to deliver the item via Registered airmail.
    It would be a little bit delayed based on conditions.
    Thank you.

[카카오 프렌즈] 허니프렌즈 소프트 인형⭐[Kakao Friends] Honey Friends Mochi Cushion Apeach Ryan⭐
[카카오 프렌즈] 허니프렌즈 소프트 인형⭐[Kakao Friends] Honey Friends Mochi Cushion Apeach Ryan⭐
Item Q&A
★LineFriend Brown Sally Figure Handy Fan★ Genuine license / Portable Fan / marvel / mickey / iron
★LineFriend Brown Sally Figure Handy Fan★ Genuine license / Portable Fan / marvel / mickey / iron
Item Q&A
  • Question : Inquiry for the item from poe****Sep 20, 2019

    When there be restock for the brown fan in the future?

    Answer : [Re] Inquiry for the item from poe****

    This product has been discontinued.
    Sorry.

  • Question : Inquiry for the item from 260****Apr 10, 2019

[카카오 프렌즈] 허니프렌즈 말랑 쿠션⭐[Kakao Friends] Honey Friends Mochi Cushion Apeach Ryan⭐
[카카오 프렌즈] 허니프렌즈 말랑 쿠션⭐[Kakao Friends] Honey Friends Mochi Cushion Apeach Ryan⭐
Item Q&A
  • Question : Inquiry from yij****Sep 19, 2019

★[Gwangcheon] Jabankim salted dry laver 50g 5ea★Made in Korea / seaweed
★[Gwangcheon] Jabankim salted dry laver 50g 5ea★Made in Korea / seaweed
Item Q&A
  • Question : Inquiry for the item from tpq****Sep 18, 2019

    Hi seller
    $16.90 for 5 pkt of 50g ?

    Answer : [Re] Inquiry for the item from tpq****

    Dear customer.
    Thank you for your interest in our products.
    50g x 5ea =16.9
    Thank you.

[Kakao Friends] Car Air Freshener Vent Ladder Genuine Kakaofriends Perfume
[Kakao Friends] Car Air Freshener Vent Ladder Genuine Kakaofriends Perfume
Item Q&A
★[Kakao Friends] Wireless Charging Mouse Pad-Ryan Apeach ★kakaofriends mice charger gift 카카오 무선 마우스패
★[Kakao Friends] Wireless Charging Mouse Pad-Ryan Apeach ★kakaofriends mice charger gift 카카오 무선 마우스패
Item Q&A
★Modern BIRCH Wall Clock AZP-136★ Made in Korea / gift watch home design deco wedding marriage Birthday present H
★Modern BIRCH Wall Clock AZP-136★ Made in Korea / gift watch home design deco wedding marriage Birthday present H
Item Q&A
  • Question : Inquiry for the item from shi****Aug 20, 2019

    Is this available

    Answer : [Re] Inquiry for the item from shi****

    Dear customer.
    Thank you for your interest in our products.
    The item currently is out of stock.

    Thank you.

  • Question : Inquiry for the item from shi****Dec 13, 2018

    Hi is this wall clock available

    Answer : [Re] Inquiry for the item from shi****

    Dear customer.
    The item currently is out of stock.

    Thank you

    Question : [Re] Inquiry for the item from shi****

    Hi is this clock available

    Answer : [Re] Inquiry for the item from shi****

    Dear customer.
    The item currently is out of stock.
    Thank you.

  • Question : Inquiry for the item from shi****Sep 06, 2018

  • Question : Inquiry related cancel and refund from shi****Sep 04, 2018

    Where is my refund

    Answer : [Re] Inquiry related cancel and refund from shi****

    Dear customer.
    The refund is processed based on the payment method.
    The consuming time is little bit different from the payment method.
    Please wait for a while.

    Thank you.

  • Question : Inquiry related cancel and refund from shi****Sep 04, 2018

    Where is my refund go to. Cheque or bank. If product not on sale why is it still there

    Answer : [Re] Inquiry related cancel and refund from shi****

    Dear customer.
    The refund is processed based on the payment method.
    The consuming time is little bit different from the payment method.
    Please wait for a while.

    Thank you.

+View all Notice, FAQ, Q&A >>
Kakao Friends Twice Edition Pin Badge Set Always Togeter Limited Official Accessories Bag Kakaofrien
Kakao Friends Twice Edition Pin Badge Set Always Togeter Limited Official Accessories Bag Kakaofrien
Item Q&A
  • Question : Inquiry for the item from pin****Aug 15, 2019

    Hello! Can you bring in the rubbish bin and plush? Thank you

    Answer : [Re] Inquiry for the item from pin****

    Dear customer.
    Thank you for your interest in our products.

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=663080068
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=663080048

    Thank you.

    Question : [Re] Inquiry for the item from pin****

    Thank you!

    Answer : [Re] Inquiry for the item from pin****

    Have a nice day~

★Dr.Dre st Headset / Earpiece / Earphone ★ Headphones / Good Design
★Dr.Dre st Headset / Earpiece / Earphone ★ Headphones / Good Design
Item Q&A
  • Question : Inquiry for the item from Alv****Aug 08, 2019

    Still available? Only left red colour

    Answer : [Re] Inquiry for the item from Alv****

    Dear customer,

    The item currently is out of stock.
    We are really sorry.
    Thank you.

  • Question : Inquiry for the item from Zme****Jan 23, 2019

    Do your have the stock on this ear pieces?

    Answer : [Re] Inquiry for the item from Zme****

    Dear customer,
    The item currently is out of stock.
    We are really sorry.
    Thank you.

[Ruahin Silicon Pore Brush] Silicon Knob Deep Cleansing soft Face Cleanser Scrub Beauty tool Blackhe
[Ruahin Silicon Pore Brush] Silicon Knob Deep Cleansing soft Face Cleanser Scrub Beauty tool Blackhe
Item Q&A
  • Question : Inquiry from she****Aug 06, 2019

DPC 핑크 아우라 시즌 4 다이아 리미티드 에디션
DPC 핑크 아우라 시즌 4 다이아 리미티드 에디션
Item Q&A
  • Question : Inquiry for the item from din****Aug 03, 2019

    Does the main product comes with 1 refill?

    Answer : [Re] Inquiry for the item from din****

    Dear customer.
    Thank you for your interest in our products.
    There is no additional refill.
    Thank you.

★[AHC] Perfect Dual Cover Cushion Glam Pink★ Korean Cosmetics / Fact / refill / set  퍼펙트 듀얼 커버 쿠션 글램
★[AHC] Perfect Dual Cover Cushion Glam Pink★ Korean Cosmetics / Fact / refill / set 퍼펙트 듀얼 커버 쿠션 글램
Item Q&A
★[AHC] Perfect Dual Cover Cushion Glam Pink Set (Product + Refill)★ Korean Cosmetics / Fact
★[AHC] Perfect Dual Cover Cushion Glam Pink Set (Product + Refill)★ Korean Cosmetics / Fact
Item Q&A
★DONG-A Baby Color 6 color★ Infant Kids Korea Crayon Painting Art Supplies Fingers to plug Hands do
★DONG-A Baby Color 6 color★ Infant Kids Korea Crayon Painting Art Supplies Fingers to plug Hands do
Item Q&A
  • Question : Inquiry for the item from and****Jul 09, 2019

  • Question : SafetyJun 01, 2016

    Is it edible?

    Answer : [Re] Safety

    Dear customer.
    non-toxic

    thank you.

  • Question : What is this crayon made ofMar 24, 2016

    Hi, would like to check what is this crayon made of?

    Answer : [Re] What is this crayon made of

    Dear customer.
    Thank you for your interest in our products.
    made in korea
    mdae crayon
    Thank you.

  • Question : ageMar 24, 2016

    Hi, this is suitable for what age?

    Answer : [Re] age

    Dear customer.
    Thank you for your interest in our products.
    2 age over~

    Thank you.

[Azamall - Wall Clock AZ-139: 8colors] gift watch home design deco wedding marriage
[Azamall - Wall Clock AZ-139: 8colors] gift watch home design deco wedding marriage
Item Q&A
  • Question : Inquiry for the item from ber****Jul 05, 2019

    Hi seller do you have stock for this clock?

    Answer : [Re] Inquiry for the item from ber****

    Dear customer.
    The item currently is out of stock.

    Thank you~

★[Kakao Friends] Retro Mini Wireless Keyboard Apeach★kakaofriends Membrane Ryan 카카오프렌즈 키보드
★[Kakao Friends] Retro Mini Wireless Keyboard Apeach★kakaofriends Membrane Ryan 카카오프렌즈 키보드
Item Q&A
  • Question : Inquiry for the item from enq****Jun 30, 2019

    Hi may I know the system requirements for the keyboard and if it comes with free AAA batteries? How long can the battery last?

    Answer : [Re] Inquiry for the item from enq****

    Dear customer.
    Thank you for your interest in our products.
    Built-in batterying.
    The battery does not have a long period of use.
    Thank you.

⭐[Kakao Friends] Airpods Pouch⭐kakaofriends Apple Earphone Airpod Case Bag Ring Keyring
⭐[Kakao Friends] Airpods Pouch⭐kakaofriends Apple Earphone Airpod Case Bag Ring Keyring
Item Q&A
  • Question : Inquiry for the item from pin****Jun 19, 2019

[카카오프렌즈] 피규어케이스 리틀 어피치 라이언
[카카오프렌즈] 피규어케이스 리틀 어피치 라이언
Item Q&A
  • Question : Inquiry from 262****Jun 15, 2019

★Cheong Kwan Jang Everytime JIN BALANCE Red Ginseng Extract 10ml 20/30stick★Made in Korea Royal
★Cheong Kwan Jang Everytime JIN BALANCE Red Ginseng Extract 10ml 20/30stick★Made in Korea Royal
Item Q&A
  • Question : Inquiry for the item from 241****Jun 14, 2019

  • Question : 來自033****會員的商品咨詢。May 30, 2019

    excuse me
    1. What is the difference between BALANCE and Royal ingredients and concentration?
    2. Are the concentrations of both 30%?
    Thank you

    Answer : [Re] 來自033****會員的商品咨詢。

    Dear customer.
    Thank you for your interest in our products.

    Roryal
    Red ginseng concentrate (6 years red ginseng, solid, ginsenoside) 30%

    Banlance
    Red ginseng concentrate (6 years red ginseng, solid, ginsenoside) 21%

    Thank you.

  • Question : [입점제안] 동남아 / 대만 모바일 커머스May 31, 2018

  • Question : Authentic product?Apr 15, 2018

    Hi may I know is the product is authentic? How do you proof that ?
    When is the expired date?

    Answer : [Re] Authentic product?

    Dear customer.
    Thank you for your interest in our products.
    Is genuine.
    Shelf Life: 2020.3.6

    Thank you.

★Characters Spoon Fork Chopsticks★ hello kitty pororo frozen sofia poli thomas princess larva
★Characters Spoon Fork Chopsticks★ hello kitty pororo frozen sofia poli thomas princess larva
Item Q&A
  • Question : Inquiry for the item from kel****Jun 07, 2019

    My item didn’t come but was signed off as received. I only received 1 item. You did not pack my second item in

    Answer : [Re] Inquiry for the item from kel****

    Dear customer.
    It was our mistake to leave out your order and purchase.
    Though we tried to re-ship the order we missed, it was impossible because its temporary sold out.
    We decided to give you a full refund for the order you purchased but we failed to ship.
    Thank you.

  • Question : Frozen - Spoon Fork Set 01Mar 26, 2016

    Hi,

    May I know what is the length and width for the spoon and fork? I need it for my 5 years old girl. Thanks!

    Answer : [Re] Frozen - Spoon Fork Set 01

    Dear customer.
    Thank you for your interest in our products.
    Length 16.5com

    Thank you,

★VDL Expert Color Primer For Eyes 6.5g★ Made in Korea / Korean Cosmetics / Eyeshadow
★VDL Expert Color Primer For Eyes 6.5g★ Made in Korea / Korean Cosmetics / Eyeshadow
Item Q&A
★AGE20S All New Essence Cover Pact XP Season 11★SPF50+ / PA+++ K-Beauty Refill 투웨이
★AGE20S All New Essence Cover Pact XP Season 11★SPF50+ / PA+++ K-Beauty Refill 투웨이
Item Q&A
  • Question : Inquiry for the item from Ver****May 23, 2019

    I have the case for season 5, can it be use if I just purchase the refill ?

    Answer : [Re] Inquiry for the item from Ver****

    The item currently is out of stock.

  • Question : Inquiry related delivery from iri****Jan 26, 2019

★Recolte Electric Press Sandwich Maker★ Non-Stick Hot Plate / Waffle machine / Home baking [Free Shi
★Recolte Electric Press Sandwich Maker★ Non-Stick Hot Plate / Waffle machine / Home baking [Free Shi
Item Q&A
  • Question : Inquiry for the item from cut****May 11, 2019

  • Question : Inquiry for the item from mar****May 21, 2018

    Hi, I would like to know if you have stock for the pink sandwich maker? Thanks.

    Answer : [Re] Inquiry for the item from mar****

    Dear customer.
    Thank you for your interest in our products.
    The item currently is out of stock.
    Thank you.

★Nescafe Crema Original Latte 13.5g 30T★Kanu Latte / Simple Ediya Caffebene Osullock /caffebene look
★Nescafe Crema Original Latte 13.5g 30T★Kanu Latte / Simple Ediya Caffebene Osullock /caffebene look
Item Q&A
  • Question : Inquiry for the item from mal****May 09, 2019

    Hi there,

    Do u still have stock for this ?

    Answer : [Re] Inquiry for the item from mal****

    Dear customer.
    Thank you for your interest in our products.
    What products do you want?
    Thank you.

★Childrens Rain Boots★ Kids RainBoots hello kitty mickey toystory angry birds robocar poli Character
★Childrens Rain Boots★ Kids RainBoots hello kitty mickey toystory angry birds robocar poli Character
Item Q&A
  • Question : Inquiry for the item from kly****Apr 27, 2019

    Hi, where are the boots manufactured? What is the material?

    Answer : [Re] Inquiry for the item from kly****

    Manufactured in China.

    Question : [Re] Inquiry for the item from kly****

    Thank you for your information.

    Answer : [Re] Inquiry for the item from kly****

    Have a nice day~

  • Question : 关于商品Cha****会员的咨询。Jul 11, 2017

    190 is for how old?

    Answer : [Re] 关于商品Cha****会员的咨询。

    Dear customer.
    Thank you for your interest in our products.
    The item currently is out of stock.
    We are really sorry.
    Thank you.

  • Question : AngryJan 29, 2015

    If u dun have anymore stock than U should Close down the page !!!!! I almost buy lor if I pay money n buy n u tell me more how I going to tell my son n u think is funny to wait one MTH to give us back the money ISZT !!!!

    Answer : [Re] Angry

    Dear customer.
    I apologize for your inconvenience.
    We correct the goods information again.

    Thank you.

  • Question : HiJan 28, 2015

    Do u still have size190 angry bird ?
    If I buy now will b how long to delivery?
    Tks

    Answer : [Re] Hi

    Dear customer.
    Thank you for your interest in our products.
    We will not restock this design(item) anymore.

    Thank you.

    Question : [Re] Hi

    But it say have 50+ boots left?

    Answer : [Re] Hi

    Dear customer.
    I apologize for your inconvenience.
    We correct the goods information again.

    Thank you.

  • Question : Enquiry on Shoe SizeAug 20, 2014

    Hi, I don't understand the korean words used in your shoe size description. My child's foot is 18cm long and 7cm wide. Which shoe size should I buy?

    Answer : [Re] Enquiry on Shoe Size

    Dear customer.
    Choose 180cm.
    Thank you.

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