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Q & A Lists
Item Question & Answer
Child Car Pillow Seat Belt Strap Cover Protector★Kids Safety★
Child Car Pillow Seat Belt Strap Cover Protector★Kids Safety★
Item Q&A
  • Question : Inquiry for the item from joj****Apr 24, 2019

  • Question : Car seatbelt pilloSep 13, 2017

    Hi may i check do you have the car seat below pillow without logo? Do you have any number i can contact you directly on bulk purchase? Looking forward to your reply soon.

    Answer : [Re] Car seatbelt pillo

    hi, u can contact us at 91707643. thank u

  • Question : Inquiry related delivery from cyn****Aug 28, 2017

    When will item be sent out?

    Answer : [Re] Inquiry related delivery from cyn****

    hi, we have yet to receive any order on your end. thank u

    Question : [Re] Inquiry related delivery from cyn****

    Yes, my qn is if order now, when will u send out?

    Answer : [Re] Inquiry related delivery from cyn****

    hi, we will send out in 1-2 working days. thank u

Ganen BAB baby car seat/ booster Infant carrier [R44/04 European Standard] *2019 upgraded version*
Ganen BAB baby car seat/ booster Infant carrier [R44/04 European Standard] *2019 upgraded version*
Item Q&A
  • Question : Inquiry for the item from joj****Apr 24, 2019

    Hi seller, will there be any stock for d11?

    Answer : [Re] Inquiry for the item from joj****

    Sorry I mean GE d12

  • Question : Inquiry related delivery from han****Apr 15, 2019

    Hello, can I check if I order now can I collect tomorrow?

    Answer : [Re] Inquiry related delivery from han****

    hi yes you can self collect. please contact us at 9170 7643 on which design you are looking at and would like to self collect tmr. thank you.

  • Question : Inquiry for the item from chr****Apr 12, 2019

    Hi, will you be restocking GE-E11? And may I know can GE-G09 be converter to booster seat?

    Answer : [Re] Inquiry for the item from chr****

    hi,as this are customized product, restock will take quite awhile. therefore the new stock wont be coming in anytime soon. yes GE-E09 can convert to booster seat. thank u

  • Question : Inquiry for the item from mic****Mar 23, 2019

    i like to order GE L08. when is the stock arriving

    Answer : [Re] Inquiry for the item from mic****

    hi, afraid not restocking soon. thank u

  • Question : Inquiry for the item from lim****Mar 17, 2019

    Hi seller,

    Is there anymore DE-D12 stock available? If not when is it coming in?

    Thank you,

    Eileen

    Answer : [Re] Inquiry for the item from lim****

    hi, we are not restocking that series any more. thank you.

+View all Notice, FAQ, Q&A >>
Bundle of 8 Walking animal Balloon / walking pet balloons / party balloons / helium balloons
Bundle of 8 Walking animal Balloon / walking pet balloons / party balloons / helium balloons
Item Q&A
  • Question : Inquiry for the item from elf****Apr 24, 2019

    Hi, the ballon must have helium or just now pump will do for the walking animal?

    Answer : [Re] Inquiry for the item from elf****

    Can I pay for delivery fee? I need 20 inflated panda

  • Question : Inquiry for the item from jod****Apr 20, 2019

    Hi there, does "leaving a memo" = leave a message on Qpost to you directly?

    Answer : [Re] Inquiry for the item from jod****

    hi, we will take note on your balloons pick up on 25 apr 10am. thank u

  • Question : Inquiry for the item from jad****Apr 17, 2019

    How does the bundle set works? Select design (2 of each type) from each option or all 8 balloons from one option only? Including free balloons would be a total of 10 balloons?
    Can opt for all balloons to be helium filled? TQ

    Answer : [Re] Inquiry for the item from jad****

    hi, select 2 from each selection from the drop down list for each option. the free 2 pcs will be random design. u can opt for helium at a charge when self collect. thank u

    Question : [Re] Inquiry for the item from jad****

    So total 8 walking balloons and 2 other types of balloons or total 6 walking balloons and 2 other types of balloons? TQ

    Answer : [Re] Inquiry for the item from jad****

    hi, is 8 walking animals with 2 free balloons for each bundle set. thank u

  • Question : Inquiry for the item from tan****Mar 17, 2019

    Hi, do i need to inflate it fully woth helium? Will it be floating too high if filly inflated with helium? Or should I inflate it with combination of normal air and helium?

    Answer : [Re] Inquiry for the item from tan****

    hi you will just need to inflate with helium. thank you.

  • Question : Inquiry for the item from sks****Mar 14, 2019

    Need to have helium gas or normal pumping in is alright?

    Answer : [Re] Inquiry for the item from sks****

    hi if u need them to have the walking effect, helium is needed. if pump normal air in they will roll on the floor. thank u

+View all Notice, FAQ, Q&A >>
Baby bed guard/ Child Bed Rail Fence bumper cot safety Children
Baby bed guard/ Child Bed Rail Fence bumper cot safety Children
Item Q&A
  • Question : Inquiry for the item from kan****Apr 24, 2019

  • Question : Inquiry for the item from oiu****Apr 22, 2019

    1. Queen size mattress which size is suit? I put the mattress on the floor, without the bed frame ( see pic attached), so is those bed rails suit ? #2 how soon I can get the product once pay ? #3 cAn exchange if not suit ? Thanks

    Answer : [Re] Inquiry for the item from oiu****

    One more quotation, the max height of the bed rail is how Long ? Do you have the one with max height 92cm?

    Question : [Re] Inquiry for the item from oiu****

    hi, for queen size u can consider 1x 1.5 and 1x 1.8m if u plan to fence up only 2 sides of the bed (longer and shorter side). qxpress takes 2-4 working days to deliver. all exchanged items have to come with original packaging. we have different height which u can find in the description of the product. we do not have the 92cm ones. thank u

    Answer : [Re] Inquiry for the item from oiu****

    Hi, the products come with the L shape convertor? Thanks

    Question : [Re] Inquiry for the item from oiu****

    hi, if u are looking at those vertical drop down type. only seedling brand 1.5 and 1.8 each comes with the connector. where as kde ones only 1.8 comes with the connector.

    Answer : [Re] Inquiry for the item from oiu****

    Hello? Got free install service ? Thanks

    Question : [Re] Inquiry for the item from oiu****

    What difference between Seeding and kde? Both can lifting down and up right ?

    Answer : [Re] Inquiry for the item from oiu****

    hi, we do not offer installation service. both are vertical drop down design. seedling height is 88cm and comes with various colour for the frame. kde height is 80cm and frame only comes in 1 colour. thank u

  • Question : Inquiry for the item from shu****Apr 12, 2019

    Hi when will you have the KDE 1.8m stock?

    Answer : [Re] Inquiry for the item from shu****

    hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u

  • Question : Inquiry for the item from Sus****Apr 08, 2019

    Hi seller
    I’m looking at model ‘Seedling’.
    I hope to get a bed rail that doesn’t require me to drill holes into my bed frame.
    My mattress sits directly on my storage bed (frame) and there are no borders/ raised edges on my bed frame surrounding the mattress.
    Is seedling suitable? If not, which model suits a storage bed frame like mine (with no raised edges surrounding my mattress)? Please advise. Thanks in advance.

    Answer : [Re] Inquiry for the item from Sus****

    hi, can help to take a picture of your bed frame for our reference? thank u

    Question : [Re] Inquiry for the item from Sus****

    This type, boss

    Answer : [Re] Inquiry for the item from Sus****

    hi this type is fine. u do not need to drill if your mattress is heavy enough to hold the weight of the rail down. thank u

    Question : [Re] Inquiry for the item from Sus****

    Ok thanks a lot!

    Answer : [Re] Inquiry for the item from Sus****

    hi, u are welcome. thank u

  • Question : Inquiry for the item from cyi****Apr 07, 2019

    Hi for rabbit bel 3rd gen, can install only one side of bed? If can, how to make it stable?

    Answer : [Re] Inquiry for the item from cyi****

    hi, all the bed rail can only install on 1 side of the bed. the stability of the rail depends on the thickness of your mattress. u need the weight to hold the rail down. thank u

+View all Notice, FAQ, Q&A >>
Expandable/Collapsible / foldable silica silicon drink travel cup tooth brush cup
Expandable/Collapsible / foldable silica silicon drink travel cup tooth brush cup
Item Q&A
  • Question : Inquiry for the item from los****Apr 24, 2019

  • Question : Inquiry related delivery from zen****Oct 30, 2018

    Hi,

    I need the item by next monday. Possible?

    Thanks

    Answer : [Re] Inquiry related delivery from zen****

    hi, please help to place the order via qxpress. for their delivery guide line is 2-4 working days. thank you.

  • Question : Inquiry for the item from gil****Dec 03, 2017

  • Question : Inquiry for the item from yau****Mar 26, 2017

    Dear seller
    Does the cup suitable for hot coffee?
    Thanks.

    Answer : [Re] Inquiry for the item from yau****

    hi, we do not recommend hot beverage for this silicon cup. thank you.

  • Question : EnquiryJun 03, 2016

    Is the top rim of the cup soft or hard since it's made of silicone? Plan to use on baby. Thanks

    Answer : [Re] Enquiry

    hi thank u for your enquiry, please give us some time to check and get back to u. thank u

+View all Notice, FAQ, Q&A >>
updated brand BAB double zipped Baby waterproof diaper wet bag / swimming bag wetbag
updated brand BAB double zipped Baby waterproof diaper wet bag / swimming bag wetbag
Item Q&A
  • Question : Inquiry related return and exchange from jas****Apr 23, 2019

    Hi I place a wrong order. I should be ordering WB-A design 4 instead of WB-B design 4

    Can I have an exchange? Total 16 PCs.

    Answer : [Re] Inquiry related return and exchange from jas****

    hi, u can bring it down to our office to do an exchange and to top up the price difference. we are located at 196 pandan loop #02-33 pantech business hub s128384. mon to sat 9.30am to 11am 1.30pm to 5.30pm. please give us a call at 91707643 before coming down. thank u

  • Question : Inquiry related delivery from gin****Apr 14, 2019

    Hi,

    Why is shipping still chargeable for orders above $35?

    Please advise. TIA.

    Answer : [Re] Inquiry related delivery from gin****

    hi, please help to provide us your cart number as system shown that you do not have any buying history with us. do take note that for the $35 free shipping, you must check out with normal mail. thank you

  • Question : Inquiry from Lim****Apr 02, 2019

  • Question : Inquiry related delivery from yan****Apr 02, 2019

    Hello seller, my items are still not here yet.

    Answer : [Re] Inquiry related delivery from yan****

    hi many apologies, as it has been some time most likely singpost lost the item already. Kindly help to file for non-receipt claim through qoo10 and we will refund u. We would also like to take this opportunity to encourage use of Qxpress as we charge only $3.25 regardless of number of items purchased. thkq for yr kind understanding.

  • Question : Inquiry related delivery from 261****Mar 30, 2019

    Order no. 291953119 - 291953121
    Hi I just realised that I had forgotten to write down my unit no. Did u write down the return address on the parcels?

    Answer : [Re] Inquiry related delivery from 261****

    hi, replied via hp. thank u

+View all Notice, FAQ, Q&A >>
[LOCAL SELLER GUARANTEE] TUB baby spa baby swim swimming pool bath tub
[LOCAL SELLER GUARANTEE] TUB baby spa baby swim swimming pool bath tub
Item Q&A
  • Question : Inquiry for the item from can****Apr 21, 2019

    Hi seller u sell want is it this? Can a adult use?

    Answer : [Re] Inquiry for the item from can****

    hi, is similar. this wan is not for adult use. is for children use. thank u

    Question : [Re] Inquiry for the item from can****

    Ok. Tq

    Answer : [Re] Inquiry for the item from can****

    hi, u are welcome. thank u

  • Question : Inquiry for the item from zul****Dec 15, 2018

    Hi when will you restock 212 tub?

    Answer : [Re] Inquiry for the item from zul****

    hi, we are not restocking any time soon. thank you.

  • Question : restockOct 15, 2018

    Will you restock the intime 212 tub?

    Answer : [Re] restock

    hi, we are not restocking any time soon. thank you and sorry for any inconvenience caused.

  • Question : Suited for?Sep 28, 2018

    Is it suitable if I'm using for children aged 2-3? and how many children can the pool take at one time?

    Answer : [Re] Suited for?

    hi, may i know which design you are looking at, thank you.

    Question : [Re] Suited for?

    hi i'm looking at the Intime 214 Tub thanks!

    Answer : [Re] Suited for?

    hi, can only take 1 at a time. thank u

  • Question : Inquiry for the item from khc****Sep 18, 2018

    Do you hv clear/transparent
    material for BabyIU tub?

    Answer : [Re] Inquiry for the item from khc****

    hi, sorry we do not have it. thank u

+View all Notice, FAQ, Q&A >>
★Exclusive Seller★Sozzy Baby Toy Toys/wrist rattle foot finders/pillow/hand rattle/hanging toy/bag
★Exclusive Seller★Sozzy Baby Toy Toys/wrist rattle foot finders/pillow/hand rattle/hanging toy/bag
Item Q&A
  • Question : Inquiry for the item from jcn****Apr 23, 2019

  • Question : Inquiry from Zoe****Sep 15, 2017

    There is music suddenly playing while my baby is asleep . How to shut it off and how to press to play music ? There is nothing happening when I press one of the toy

    Answer : [Re] Inquiry from Zoe****

    hi, the music can be off. when press on the music u will feel a button inside just press on it and it will have music. thank u

  • Question : [Others] Related InquiriesFeb 08, 2017

    Hi,

    We are interested to bring in bulk orders of your Sozzy line for Baby Fairs. Kindly advice if we can discuss further on this. Thank you.

    Charel Ng (Ms)

    Answer : [Re] [Others] Related Inquiries

    hi, please help to contact JOY at 91707643 for further discussion. thank you.

  • Question : Dimension of dinner placement matAug 07, 2016

    Hi, what is the dimension of the dinner placement mat M11?

    Answer : [Re] Dimension of dinner placement mat

    hi the dimension is ard 46cm x 33cm. thank u

  • Question : BlueFeb 15, 2016

    when will the mattress protector sheet in blue come back in stock pls?

    Answer : [Re] Blue

    hi, restock period take 3-4 weeks time. we cant confirm til the stock arrived at our warehouse. thank you

+View all Notice, FAQ, Q&A >>
Safety playpen play pen yard fence playyard gate baby child
Safety playpen play pen yard fence playyard gate baby child
Item Q&A
  • Question : Inquiry for the item from ath****Apr 22, 2019

  • Question : Inquiry for the item from nic****Apr 19, 2019

    Hi I used to purchase before with the suction caps at the bottom, how come now different?

    Answer : [Re] Inquiry for the item from nic****

    hi, this was not old type. supplier have did some product upgrade and the suction caps have been replaced as silicon pad. thank u

  • Question : Inquiry for the item from 237****Apr 14, 2019

    When will the yellow and green piece be available to order. Currently it is out of stock

    Answer : [Re] Inquiry for the item from 237****

    hi, restocking period take 4-5 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you.

  • Question : Inquiry for the item from jns****Apr 10, 2019

    Hi , for group buy $8.90 - how many pieces does it comes with?
    Does it come with a door?

    Answer : [Re] Inquiry for the item from jns****

    hi, price is for individual piece. $8.90 is for the small panel only. does not comes with door. they are not sold in a set. thank u

  • Question : Inquiry for the item from ray****Apr 08, 2019

+View all Notice, FAQ, Q&A >>
【Local Seller】 ★Anti-Skid/Anti-Slip★ Japanese Carpet/Japan Carpet/Floor Mat /Playmat Flannel Fleece
【Local Seller】 ★Anti-Skid/Anti-Slip★ Japanese Carpet/Japan Carpet/Floor Mat /Playmat Flannel Fleece
Item Q&A
  • Question : Inquiry for the item from 251****Apr 22, 2019

    hi can i order 10 pieces of olive green 130x190 , when will it arrive?

    Answer : [Re] Inquiry for the item from 251****

    hi, so sorry we do not have enough of 10 piece. qxpress will take 2-4 working days to deliver. thank u

  • Question : Inquiry for the item from geh****Apr 21, 2019

    Hi

    Hw about the bed bugs in the carpet
    do we have to vacuum every day

    Thanks

    Answer : [Re] Inquiry for the item from geh****

    hi, u can vacuum every day if needed. personally we vacuum every 2-3 days. thank u

  • Question : Inquiry related delivery from yin****Apr 01, 2019

    Cart 126025729 ordered 29 mar

    Can I know when item will be shipped? Thanks

    Answer : [Re] Inquiry related delivery from yin****

    hi, as we do not have shipping on weekends, we will shipped out in 1-2 working days. your item have been packed and shipped out ytd. qxpress takes 2-4 working days to deliver. they will update the status once they in-house the parcel into their system. u can trace the location of the parcel thru your qoo10 app too. thank u

  • Question : Inquiry for the item from ace****Mar 22, 2019

    When will the biggest size for light green be restocked please? Thanks

    Answer : [Re] Inquiry for the item from ace****

    hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u

  • Question : Inquiry for the item from jan****Mar 04, 2019

    Hi when will you restock Dark Blue 190 x 190 cm?

    Answer : [Re] Inquiry for the item from jan****

    hi, restocking period take 4-5 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you.

+View all Notice, FAQ, Q&A >>
Baby kids Slide Slides Safety playpen play yard fence indoor outdoor slide
Baby kids Slide Slides Safety playpen play yard fence indoor outdoor slide
Item Q&A
  • Question : Inquiry for the item from ice****Apr 20, 2019

    When will the stocks for green white slide be back?

    Answer : [Re] Inquiry for the item from ice****

    hi, we are in mid of restocking. it will take at least 2-3 weeks to reach our office. we cant confirm till stocks arrived. thank u

    Question : [Re] Inquiry for the item from ice****

    Sure I'll wait. Thank you!

    Answer : [Re] Inquiry for the item from ice****

    hi, u are welcome. thank u

  • Question : Inquiry for the item from ifa****Apr 10, 2019

    Hi...i wish to purchase slide F but can you clarify me on what does it meant by ( +sgd$69 ). Thank you

    Answer : [Re] Inquiry for the item from ifa****

    hi, $58.90 is the base price of the listing. to know the exact price of the slide u need to click in to see the final price. +$69 is the option price of slide F. u need to add $69 to $58.90. thank u

  • Question : Inquiry for the item from Sul****Apr 05, 2019

    When restock slide D?

    Answer : [Re] Inquiry for the item from Sul****

    hi, slide D is instock we still have 1 piece. thank u

  • Question : Inquiry from inf****Dec 18, 2018

    Hi is the kids slide green with purple currently available?

    Answer : [Re] Inquiry from inf****

    hi, this item is pre order. thank you.

    Question : [Re] Inquiry from inf****

    okay it says currently unavailable? how long will it take to arrive?

    Answer : [Re] Inquiry from inf****

    hi, it will arrive in mid jan. thank u

  • Question : Inquiry for the item from swe****Dec 10, 2018

    Hi will there be any restock, as the item, blue n white swing slide was sold out? TQ!

    Answer : [Re] Inquiry for the item from swe****

    hi, you can place order on the listing below. its our sister company. thank you

    https://www.qoo10.sg/item/LOCAL-STORE-BABY-SLIDE-INDOOR-OUTDOOR-SLIDES-SAFETY-CERTIFIED/630295898

+View all Notice, FAQ, Q&A >>
Baby Waterproof Mat/ Diaper Changing Mat/ Stroller mat/ waterproof Baby cot bedsheet protector
Baby Waterproof Mat/ Diaper Changing Mat/ Stroller mat/ waterproof Baby cot bedsheet protector
Item Q&A
  • Question : Inquiry for the item from ays****Apr 22, 2019

    I have ordered 2 medium and 1 small size mat. If I am getting the small size for free as per advertised, how can I make sure it’s not being charge when I pay at checkout?

    Answer : [Re] Inquiry for the item from ays****

    hi, the free piece is a random design. which u do not need to purchase. based on your order, we saw that u have 3 medium and 1 small size. so u will have 2 free mats. thank u

  • Question : Inquiry for the item from jan****Apr 10, 2019

    I bought two items
    Choose design A but was given design B instead
    Message earlier but no reply. Please followup thanks

    Answer : [Re] Inquiry for the item from jan****

    hi, so sorry for the late reply. our staff may have mixed up the designs. we will resend another set to u and enclosed a postage paid envelope for u to send back the wrong ones to us when u received the correct designs. thank u

    Question : [Re] Inquiry for the item from jan****

    I think it's alright. As I need the item urgently for my LO and no reply from u all hence I opeb and washed.
    Thanks

    Answer : [Re] Inquiry for the item from jan****

    hi, thank u for accepting the wrongly send series.

  • Question : Inquiry for the item from kth****Apr 01, 2019

    Can I buy any 2 to get free mat? Or must be the 2 of the same design?

    Answer : [Re] Inquiry for the item from kth****

    hi, u can purchase any 2 designs to entitle for 1 free mat. thank u

  • Question : Inquiry for the item from wen****Jun 23, 2018

    For the large size mattress protector, is there an elastic strap at the bottom?

    Answer : [Re] Inquiry for the item from wen****

    hi, those are changing mat and they do not comes the straps at the bottom. thank u

  • Question : Inquiry for the item from cal****Jan 23, 2018

    When will have stock for FA-J?

    Answer : [Re] Inquiry for the item from cal****

    hi, not anytime soon. thank u

+View all Notice, FAQ, Q&A >>
brand BAB Baby cloth diaper/ Baby cloth Nappy/Training Pants/ Swim Diaper
brand BAB Baby cloth diaper/ Baby cloth Nappy/Training Pants/ Swim Diaper
Item Q&A
  • Question : Inquiry for the item from cam****Apr 21, 2019

    hi is your boy 2 for 1 same colour series and size as the 2 that I put on order ?

    Answer : [Re] Inquiry for the item from cam****

    hi, it will be from the same series but diff design. size will be the same. thank u

  • Question : Inquiry for the item from qy0****Apr 03, 2019

  • Question : Inquiry for the item from kaz****Apr 02, 2019

  • Question : Inquiry for the item from che****Sep 11, 2018

  • Question : Inquiry for the item from Mel****Aug 17, 2018

    Is the A series the upgraded design with side leak prevention ?

    Answer : [Re] Inquiry for the item from Mel****

    hi, series A does not come with the gusset. thank u

+View all Notice, FAQ, Q&A >>
Children stainless steel cutlery set (Fork + Spoon) /flatware utensils/ tableware Dinnerware
Children stainless steel cutlery set (Fork + Spoon) /flatware utensils/ tableware Dinnerware
Item Q&A
  • Question : Inquiry for the item from raz****Apr 18, 2019

  • Question : Inquiry for the item from aut****Sep 18, 2018

  • Question : Product infoNov 03, 2017

    Please provide dimension.

    Answer : [Re] Product info

    hi, for A series is 13*3*1.5cm and B series is 12.8*3*1.5cm. thank u

  • Question : [About Item] Related InquiriesFeb 21, 2017

    Hi, if I want to get about 100qty, what's the best price you can offer ?

    Answer : [Re] [About Item] Related Inquiries

    hi, please help to contact joy at 9170 67643 with regards of this issue. thank you

  • Question : Stock of A seriesJan 31, 2017

    When is the rest of the A series design back in stock?

    Answer : [Re] Stock of A series

    hi, restocking period take 3-4 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you

+View all Notice, FAQ, Q&A >>
★price adjusted daily★Cute baby bedding crib cot sheet/ bedsheet/ Mattress cover/ Caters
★price adjusted daily★Cute baby bedding crib cot sheet/ bedsheet/ Mattress cover/ Caters
Item Q&A
  • Question : Inquiry for the item from fer****Apr 16, 2019

  • Question : Inquiry for the item from Dan****Apr 12, 2019

    Can bedsheet fit 120cm x 60cm x 10cm mattress?

    Answer : [Re] Inquiry for the item from Dan****

    hi, yes should be able to fit. thank u

  • Question : Inquiry related delivery from lyn****Mar 25, 2019

  • Question : Inquiry for the item from yvo****Feb 26, 2019

    For the babycot coversheet, my mattress dimension is 120x 64cm ...can it be fitted?

    Answer : [Re] Inquiry for the item from yvo****

    Kindly reply

    Question : [Re] Inquiry for the item from yvo****

    hi, so sorry for the late reply. yes can be fit on. thank u

  • Question : Inquiry for the item from Hel****Feb 14, 2019

    49x24inch can fit?

    Answer : [Re] Inquiry for the item from Hel****

    hi, yes can fit. thank u

+View all Notice, FAQ, Q&A >>
baby raincoat / toddler rain coat / outing / picnic / outdoor
baby raincoat / toddler rain coat / outing / picnic / outdoor
Item Q&A
  • Question : Inquiry for the item from sua****Apr 15, 2019

    Hello! Will you restock JKB design 02 size s??
    Thanks

    Answer : [Re] Inquiry for the item from sua****

    hi, jk-b series does not come with size. it's free size. thank u

    Question : [Re] Inquiry for the item from sua****

    Sorry i meant jk-d series design 02 size s

    Answer : [Re] Inquiry for the item from sua****

    hi, afraid not restocking soon. thank u

  • Question : Inquiry for the item from goh****Mar 21, 2019

    Hi when will u be restocking JKD series S sizes?

    Answer : [Re] Inquiry for the item from goh****

    hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u

  • Question : Inquiry related delivery from alf****Mar 12, 2019

  • Question : Inquiry related delivery from cha****Mar 08, 2019

    Hi seller. Have my item send out? Cos i have not receive it till now. Have called up the delivery company. They dont have this item .

    Answer : [Re] Inquiry related delivery from cha****

    hi, we have already shipped out the item via normal mail. as normal mail does not comes with tracking number we are not able to advise when u can receive it as they are highly prone to mail delay. do give them more time to deliver. if u still do not receive it by end of the week, do let us know. as per our delivery guidelines we require 3 wks from date of shipping before we can take further action. we would also like to take this opportunity to encourage use of Qxpress as we charge only $3.25 regardless of number of items purchased. thkq for yr kind understanding.

  • Question : Inquiry related delivery from Shi****Nov 19, 2018

    Hi... if I choose qxpress... Will I receive it tmr?

    Answer : [Re] Inquiry related delivery from Shi****

    hi, for qxpress delivery guide line is 2-4 working days after they have pick up at our warehouse. thank you.

+View all Notice, FAQ, Q&A >>
2018 updated baby bed crib music Musical cot mobile toy bassinet toys
2018 updated baby bed crib music Musical cot mobile toy bassinet toys
Item Q&A
  • Question : Inquiry for the item from flo****Apr 15, 2019

  • Question : Inquiry for the item from che****Nov 28, 2018

    Hi can i check with you, can it be attached to a play pen instead of cot? Thanks

    Answer : [Re] Inquiry for the item from che****

    hi, can only fixed on cot cos u need the bar to tighten the holder. thank u

  • Question : Inquiry for the item from way****Nov 28, 2018

    Hi, when will AB-B14 be restock?

    Answer : [Re] Inquiry for the item from way****

    hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u

  • Question : Inquiry for the item from joe****Oct 29, 2018

    Hi when will the stocks of Ab-b14 arrive?

    Answer : [Re] Inquiry for the item from joe****

    hi, restocking period take 5-6 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you

  • Question : Inquiry for the item from lev****Oct 13, 2018

    Hi , for the DIY holder AB-A02 , can it turn ? There is only 1 song because it doesnt require the battery right ?

    Answer : [Re] Inquiry for the item from lev****

    hi, it musical box can turn 360 degree and yes only 1 song. thank you.

+View all Notice, FAQ, Q&A >>
early development toys/ baby toy/ Sozzy/ educational animal soft plush doll/hand rattle/cloth book
early development toys/ baby toy/ Sozzy/ educational animal soft plush doll/hand rattle/cloth book
Item Q&A
  • Question : Inquiry for the item from jes****Apr 14, 2019

    Hi, does arch and spiral - design 05 have any music? Thanks.

    Answer : [Re] Inquiry for the item from jes****

    hi yes, it comes with music. thank you.

  • Question : Inquiry for the item from ser****Nov 26, 2018

  • Question : Inquiry for the item from yin****Oct 19, 2018

  • Question : Inquiry for the item from yin****Oct 18, 2018

  • Question : Inquiry for the item from ngt****Sep 24, 2018

    Hi Seller, noted that AG-1-17 and AG-J-19/20 are out stock. May i know when will new stocks be coming in again? Thxs.

    Answer : [Re] Inquiry for the item from ngt****

    hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u

+View all Notice, FAQ, Q&A >>
*BABY*[Cheapest in Town] Cute animal design hooded bath towel / blanket towels(2F-03)
*BABY*[Cheapest in Town] Cute animal design hooded bath towel / blanket towels(2F-03)
Item Q&A
  • Question : Inquiry for the item from con****Apr 13, 2019

    Hi are you restocking the towels?

    Answer : [Re] Inquiry for the item from con****

    hi we are not restocking any time soon. thank you.

  • Question : Inquiry for the item from cor****May 24, 2018

  • Question : Inquiry for the item from chr****Oct 09, 2017

    Do u have the Doraemon design ?

    Answer : [Re] Inquiry for the item from chr****

    hi, currently out of stock. not restocking anytime soon. thank u

  • Question : RestockAug 22, 2017

  • Question : Delivery!!Aug 10, 2017

    If I make my order today, which date can I receive my item? Thanks.

    Answer : [Re] Delivery!!

    hi, system shown that you do not have any purchasing history with us. please help to provide the cart number so that we are able to track the order for you. thank you.

+View all Notice, FAQ, Q&A >>
Winfun Grow With Me Musical Walker
Winfun Grow With Me Musical Walker
Item Q&A
  • Question : Inquiry for the item from Swe****Apr 04, 2019

  • Question : Enquiry of restocking for design 3Jun 12, 2018

    Hi , can please advise when will be design 3 (pink) restock ? really love the colour and wish to gift to my girl.

    Answer : [Re] Enquiry of restocking for design 3

    hi, restocking period take 5-6 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you

  • Question : Inquiry related delivery from nrm****Feb 18, 2018

    If I buy two items above $70 is it free shipping?

    Answer : [Re] Inquiry related delivery from nrm****

    hi, u will have to chose qxpress for free shipping. those with free shipping will be indicate at the bottom of the qxpress fee. thank u

  • Question : Inquiry for the item from nrm****Feb 18, 2018

    Hi when will be design 3 restocking?

    Answer : [Re] Inquiry for the item from nrm****

    hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u

  • Question : Design 5Jan 25, 2018

    Dear Seller,

    Please advise when will design 5 be restocked?

    Thank you.

    Answer : [Re] Design 5

    hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u