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Q&A board

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Q & A Lists
Item Question & Answer
Children baby toddler Educational Cloth Flash Card toys book Rattle Blocks Flashcards
Children baby toddler Educational Cloth Flash Card toys book Rattle Blocks Flashcards
Item Q&A
  • Question : Inquiry for the item from lam****Jan 22, 2018

  • Question : Inquiry for the item from pla****Aug 11, 2017

    Hi, will you restock for lala 01 ?

    Answer : [Re] Inquiry for the item from pla****

    hi, restocking period take 3-4 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you

  • Question : Inquiry for the item from sia****May 29, 2017

    Any restock for lala~01?

    Answer : [Re] Inquiry for the item from sia****

    hi, we are expecting a shipment ealier this june. once the stocks confirmed arrived in our warehouse, we will update our listing. thank you so much

  • Question : Inquiry for the item from ker****May 18, 2017

    LALA-01, restock anytime?

    Answer : [Re] Inquiry for the item from ker****

    hi, we are expecting shipment in june but we cannot confirm until it arrives in our warehouse. once confirm we will immediately update our listing. thank you

  • Question : Inquiry for the item from Hui****Apr 21, 2017

    Hi, when will LALA 01 be in stock?
    Thanks.

    Answer : [Re] Inquiry for the item from Hui****

    hi, we have just update the inventory. thank u

+View all Notice, FAQ, Q&A >>
Micro Fiber Cleaning Slipper Mop/  microfiber Dust Mop/ Chenill(1J-15 1I-10/15)
Micro Fiber Cleaning Slipper Mop/ microfiber Dust Mop/ Chenill(1J-15 1I-10/15)
Item Q&A
  • Question : Inquiry for the item from aly****Jan 21, 2018

    Hi,
    Any idea when stock will arrive?
    I will check again if u have an estimated arrival date.
    Thanks

    Answer : [Re] Inquiry for the item from aly****

    hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u

    Question : [Re] Inquiry for the item from aly****

    Ok thanks

  • Question : Inquiry related cancel and refund from swe****Sep 18, 2017

    Items have not been received may I ask for refund

    Answer : [Re] Inquiry related cancel and refund from swe****

    Item has not been received

    Question : [Re] Inquiry related cancel and refund from swe****

    hi, so sorry for the late reply. please help us to file a non-receipt claim thru qoo10 so we can refund accordingly. alternatively, u can also drop an email to help@qoo10.sg to have them submit the claim on your behalf. thank u

  • Question : Inquiry related cancel and refund from swe****Sep 18, 2017

    Items have not been received may I ask for refund

    Answer : [Re] Inquiry related cancel and refund from swe****

    hi, so sorry for the late reply. please help us to file a non-receipt claim thru qoo10 so we can refund accordingly. alternatively, u can also drop an email to help@qoo10.sg to have them submit the claim on your behalf. thank u

  • Question : Inquiry related cancel and refund from swe****Sep 16, 2017

    Pls refund my order

    Answer : [Re] Inquiry related cancel and refund from swe****

    hi, so sorry for the late reply. please help us to file a non-receipt claim thru qoo10 so we can refund accordingly. alternatively, u can also drop an email to help@qoo10.sg to have them submit the claim on your behalf. thank u

  • Question : Inquiry related cancel and refund from swe****Sep 16, 2017

    May I ask for refund the items have not been received.

    Answer : [Re] Inquiry related cancel and refund from swe****

    hi, so sorry for the late reply. please help us to file a non-receipt claim thru qoo10 so we can refund accordingly. alternatively, u can also drop an email to help@qoo10.sg to have them submit the claim on your behalf. thank u

+View all Notice, FAQ, Q&A >>
Walking animal Balloons / walking pet balloons / party balloons / helium balloons (1D-13)
Walking animal Balloons / walking pet balloons / party balloons / helium balloons (1D-13)
Item Q&A
  • Question : Inquiry for the item from jas****Jan 22, 2018

  • Question : Inquiry for the item from pau****Dec 25, 2017

    Hi seller if we self collect on sunday 28 january 2018 is that okay? Because our event on that day.and if i want to inflate so i pay you 2 dollar cash when collect? Where is the nearest mrt to your place? I plan to buy 4 balloon for kids

    Answer : [Re] Inquiry for the item from pau****

    hi so sorry we are not operating on sunday. we welcome you to walk in at our warehouse located at

    block 196, pandan loop. pantech business hub. #02-33 singapore 128384, our operating hours is monday to satuday, 9.30am-11am and 1.30pm to 5.30pm. please help to avoid 11am-1.30pm as there wont be anyone in the warehouse. Nearest MRT is jurong east or clementi. thank you

  • Question : Inquiry for the item from myp****Dec 06, 2017

    Can i order now but only to collect next friday? I need about 15-18 balloons filled with helium.

    Answer : [Re] Inquiry for the item from myp****

    hi, yes u can. just leave a date and time for collection when u check out. thank u

  • Question : Inquiry related delivery from cot****Nov 26, 2017

    Do you provide delivery or can I collect Sat afternoon

    Answer : [Re] Inquiry related delivery from cot****

    If I collect on Fri, will it still float by Sat evening?

    Question : [Re] Inquiry related delivery from cot****

    hi, we do not provide balloon delivery. yes u can collect on sat afternoon. we are open from mon to sat 9.30am to 11am 1.30pm to 5.30pm. thank u

  • Question : Inquiry for the item from mis****Nov 16, 2017

    Hi i wanna order the walking animal series balloon(penguin design) 15 pieces inflated for tomorrow event. Able to pick it up today? N how much will it cost in total?

    Answer : [Re] Inquiry for the item from mis****

    hi, total will be 58.20 including helium cost. yes u can pick up today. thank u

+View all Notice, FAQ, Q&A >>
DIY Safety Play Pen for Babies baby/playpen / Play Yard / playyard Safety fence child a safe
DIY Safety Play Pen for Babies baby/playpen / Play Yard / playyard Safety fence child a safe
Item Q&A
  • Question : small panel blue and yellow colourJan 22, 2018

    Hi,

    When will the Sky Baby small panel blue and yellow colour be back in stock?

    Answer : [Re] small panel blue and yellow colour

    hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u

  • Question : Inquiry for the item from j_k****Jan 21, 2018

    Dear seller

    Can I know the availability of all colour small panels?

    Thank you

    Answer : [Re] Inquiry for the item from j_k****

    hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u

  • Question : Inquiry related delivery from shi****Jan 20, 2018

    Can I change to qxpress instead ? I didn't remb I choose store pickup

    Answer : [Re] Inquiry related delivery from shi****

    hi, many apologies. u appeared to have overlooked delivery and chose store pick up instead of delivery. if u would like to arrange delivery, kindly contact us at 91707643 via whatsapp/ sms and provide pick up vooucher code, address and order number. thkq

  • Question : Inquiry related delivery from rae****Jan 19, 2018

  • Question : Inquiry for the item from lee****Jan 19, 2018

    My playmat is 1850x1250. Can it be fit into skybaby play pen?

    Answer : [Re] Inquiry for the item from lee****

    hi, u can consider 14 small panels plus 1 toy and 1 door panel. thank u

+View all Notice, FAQ, Q&A >>
JJ Cole Collections★Reversible Body Support Strap Covers★Head Pillow Padded Cushion
JJ Cole Collections★Reversible Body Support Strap Covers★Head Pillow Padded Cushion
Item Q&A
  • Question : Inquiry for the item from lim****Jan 21, 2018

    Will u restock the body support for graphite color?

    Answer : [Re] Inquiry for the item from lim****

    hi, we have already updated the inventory. thank u

  • Question : Inquiry for the item from jas****Dec 13, 2017

    Hello,

    May i know when the stock for pink wil arrive?

    Thanks

    Answer : [Re] Inquiry for the item from jas****

    hi, we are expecting a batch of shipment this few days. the cushion could be in it. we will update the inventory once we have unpacked all the items. thank u

    Question : [Re] Inquiry for the item from jas****

    Hello can i select the black option but pay for the pink cushion first?
    Once the stock has arrived you send me the pink cushion?

    Answer : [Re] Inquiry for the item from jas****

    hi yes sure. please remember to leave a memo when check out the cart so our staff and keep a lookout for it. thank u

    Question : [Re] Inquiry for the item from jas****

    Woops i forget to ask.. this cushion wil fit into a bugaboo bee 5 right?

    Answer : [Re] Inquiry for the item from jas****

    hi, it can fit most of the standard stroller. thank u

  • Question : Inquiry for the item from jas****Dec 13, 2017

    Hello,

    May i know when the stock for pink wil arrive?

    Thanks

    Answer : [Re] Inquiry for the item from jas****

    hi, we are expecting a batch of shipment this few days. the cushion could be in it. we will update the inventory once we have unpacked all the items. thank u

  • Question : Inquiry for the item from gam****Jul 14, 2017

    When is your new stock for graphite body support coming?

    Answer : [Re] Inquiry for the item from gam****

    hi restocking period take 3-4 weeks time . we cant confirm with you until the stock arrived at our warehouse. thank you

  • Question : Inquiry related delivery from xin****Jul 04, 2017

    Hi, can I check when will my item be delivered? Thank you!

    Answer : [Re] Inquiry related delivery from xin****

    Hi system shown that Qxpress have been choosen. For Qxpress delivery guideline is 2 to 4 working days after they have pick up from our warehouse, Thank you.

+View all Notice, FAQ, Q&A >>
Children Kids bookshelf/Book Shelf/Shelving Case Books Storage Case/Books Display Sorting Shelf
Children Kids bookshelf/Book Shelf/Shelving Case Books Storage Case/Books Display Sorting Shelf
Item Q&A
  • Question : Inquiry for the item from chu****Jan 21, 2018

    Hi how does Design 1- blue kangaroo looks like? Can show me front and side design photo?

    Answer : [Re] Inquiry for the item from chu****

    hi u can scroll to the bottom for more pictures. but we do not have a back view pic for it. thank u

  • Question : Inquiry for the item from chu****Jan 21, 2018

    Hi how does Design 1- blue kangaroo looks like? Can show front and side photos?

    Answer : [Re] Inquiry for the item from chu****

    hi u can scroll to the bottom for more pictures. but we do not have a back view pic for it. thank u

  • Question : RestockJan 18, 2018

    Hi, will u be restocking light blue and pink soon?

    Answer : [Re] Restock

    hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u

  • Question : 關於商品mil****會員的咨詢。Jan 15, 2018

  • Question : Will you be restocking design no.6 blue soon?Jan 10, 2018

    Will you be restocking design no 6 blue soon?

    Answer : [Re] Will you be restocking design no.6 blue soon?

    hi, restocking period take 3-4 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you.

+View all Notice, FAQ, Q&A >>
Baby multi stage training potty/Multi-Function Potty/Kids Toilet Say/toilet seat/Toilet Trainer
Baby multi stage training potty/Multi-Function Potty/Kids Toilet Say/toilet seat/Toilet Trainer
Item Q&A
  • Question : Inquiry for the item from gue****Jan 20, 2018

  • Question : QX Quick deliveryJan 02, 2018

    Hi Seller,

    I'm about to make payment for your item but i was advised to pick a date for the delivery for QX Quick Delivery.. but cant choose any dates...

    Please kindly advise delivery... thank you

    Answer : [Re] QX Quick delivery

    hi, date have been scheduled to be on 6 jan. thank u

  • Question : Inquiry for the item from xiu****Jan 01, 2018

  • Question : Inquiry for the item from lin****Dec 10, 2017

    Hi, can I know when the imperial crown potty will be restock?

    Answer : [Re] Inquiry for the item from lin****

    hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u

  • Question : Inquiry for the item from ren****Dec 03, 2017

    Hi B@B,

    Any stock for the ladder toilet seat?

    Answer : [Re] Inquiry for the item from ren****

    hi, restocking period take 3-4 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you.

+View all Notice, FAQ, Q&A >>
baby cot bedding set / crib bed bumper cot sheet quilt diaper stacker comforter skirting bumpers
baby cot bedding set / crib bed bumper cot sheet quilt diaper stacker comforter skirting bumpers
Item Q&A
  • Question : Inquiry for the item from moc****Jan 20, 2018

    Hi, some designs are Budget and some are Premium. What is the difference, if any?

    Answer : [Re] Inquiry for the item from moc****

    hi, for premium set, it is embellished with details of embroidery and applique. for the budget set, it features a variety of prints or fabrics accented with a variety of precious prints. only difference is the blanket. thank u

  • Question : Inquiry for the item from moc****Jan 20, 2018

    Hi, is the quilt something like a blanket?is it very thick n warm?

    Answer : [Re] Inquiry for the item from moc****

    hi, like comfortable. suitable for aircon room. thank u

  • Question : Inquiry for the item from ash****Jan 18, 2018

    Hi what is the material of the bedding set?

    Answer : [Re] Inquiry for the item from ash****

    hi it is 65% polyester and 35% cotton. thank you

  • Question : Inquiry for the item from Kas****Jan 16, 2018

    Hi, I ordered extra bed sheet 34 and 36, understand that there are no more stock for 36, I had requested to change it to 20. However, when i open my parcel, I have only received bed sheet from design BF A21 and 23. See picture

    Answer : [Re] Inquiry for the item from Kas****

    hi, so sorry for the missing bedsheet. we will resend the missing sheet to u. thank u

  • Question : Inquiry for the item from xue****Jan 14, 2018

    Colorful alphabet set: Hi, can I have the dimensions of the bumper?


    Thank you.,

    Answer : [Re] Inquiry for the item from xue****

    hi, thank you for your enquiry. please give us some time to get back to you again.

    Question : [Re] Inquiry for the item from xue****

    Ok.. thank you

    Answer : [Re] Inquiry for the item from xue****

    hi, whole length is 406 cm, height 25.5 cm. colourful alphabet set out of stock. thank u

+View all Notice, FAQ, Q&A >>
[R44/04 European Standard] *2017 upgraded version* Ganen BAB baby car seat/ booster Infant carrier
[R44/04 European Standard] *2017 upgraded version* Ganen BAB baby car seat/ booster Infant carrier
Item Q&A
  • Question : Inquiry related delivery from sle****Jan 19, 2018

  • Question : Inquiry for the item from c1t****Jan 14, 2018

    Can the car seat with ultimate crash protection have adjustable headrest and is extra padded just like the model before?

    Answer : [Re] Inquiry for the item from c1t****

    hi, please advice which series you are looking at. thank you.

  • Question : Inquiry for the item from see****Jan 11, 2018

    Hi seller, do u still have the D12/13 version? Thank you!

    Answer : [Re] Inquiry for the item from see****

    hi, so sorry we no longer carry D12/13 model. thank u

  • Question : Inquiry for the item from fsy****Dec 29, 2017

    Hi seller,

    I intent to buy one car seat 0-6 years old for my new born baby, and will collect my self, just to check whether anyone in the warehouse can explain to me how to install n use d car seat?

    Answer : [Re] Inquiry for the item from fsy****

    hi, yes. u can have our staff to explain to u. there are also a quick guide at the side of the carseat which u can refer to as well. thank u

    Question : [Re] Inquiry for the item from fsy****

    Thanks seller, have placed the order

    Answer : [Re] Inquiry for the item from fsy****

    hi, u are welcome. thank u

  • Question : Production date of car seatDec 28, 2017

+View all Notice, FAQ, Q&A >>
★price adjusted daily★stroller accessories Series A/Hook/Cup Bottle Holder/Baby Rechargeable Clip-On Fan/Cushion/Console Tray/Cooler/Bag/Umbrella/Organizer/Mummy Bag
★price adjusted daily★stroller accessories Series A/Hook/Cup Bottle Holder/Baby Rechargeable Clip-On Fan/Cushion/Console Tray/Cooler/Bag/Umbrella/Organizer/Mummy Bag
Item Q&A
  • Question : Inquiry related delivery from buz****Jan 17, 2018

    Ordered and processed for more than 2 weeks, but yet to receive item. Pls check and expedite.

    Answer : [Re] Inquiry related delivery from buz****

    hi many apologies, as it has been some time most likely singpost lost the item already. Kindly help to file for non-receipt claim through qoo10 and we will refund u. We would also like to take this opportunity to encourage use of Qxpress as we charge only $3.25 regardless of number of items purchased. thkq for yr kind understanding.

    Question : [Re] Inquiry related delivery from buz****

    How to file for non receipt claim? Thanks.

    Answer : [Re] Inquiry related delivery from buz****

    hi, u can drop an email to help@qoo10.sg to have them submit the claim for u. thank u

  • Question : Inquiry for the item from jan****Dec 13, 2017

    Hi any re
    restock for rainbow cushion?

    Answer : [Re] Inquiry for the item from jan****

    hi, we are expecting a batch of shipment this few days. the rainbow could be in it. we will update the inventory once we have unpacked all the items. thank u

  • Question : Inquiry for the item from fiz****Nov 06, 2017

    Series B Hook 2 can hold up to how many kg?

    Answer : [Re] Inquiry for the item from fiz****

    hi, max 3kg. hook 2 currently out of stock. thank u

  • Question : Stock for series b hook 2Sep 03, 2017

    Dear Seller,

    May I know when will the stock for series b hook 2 arrive?
    Thanks!

    Answer : [Re] Stock for series b hook 2

    hi, at least for 4 weeks. thank u

  • Question : Hook 3Aug 14, 2017

    Hi,

    Will you restock hook 3?

    Answer : [Re] Hook 3

    hi, restocking period take 3-4 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you

+View all Notice, FAQ, Q&A >>
Sozzy /baby ELC Lamaze activity spiral car seat arch stroller cot toy hanging bar
Sozzy /baby ELC Lamaze activity spiral car seat arch stroller cot toy hanging bar
Item Q&A
  • Question : Inquiry for the item from liy****Jan 18, 2018

    Hi AAB02 pink bunny is the full length 90cm? Can it fit over a playpen with width 65-70cm? Does it come with music ? Thanks

    Answer : [Re] Inquiry for the item from liy****

    hi, full length is not 90cm. it will be too short for playpen.more suitable for stroller. yes comes with music when press. thank u

  • Question : Inquiry for the item from mag****Dec 25, 2017

    Hi.. Will there be new stocks coming in for AA-A01?

    Answer : [Re] Inquiry for the item from mag****

    Hi.. Will there be new stocks coming in for AA-A01 and AA-B08?

    Question : [Re] Inquiry for the item from mag****

    hi, restocking take 3-4 weeks time. we cant confirm with you until the stock arrived at our warehouse .thank you.

    Answer : [Re] Inquiry for the item from mag****

    Ok thanks

    Question : [Re] Inquiry for the item from mag****

    hi, u are welcome. thank u

  • Question : Inquiry for the item from n_f****Aug 05, 2017

    The musical travel trio is faulty. I pressed the panda's nose but no sound or lights appear. Pls help. Thanks.

    Answer : [Re] Inquiry for the item from n_f****

    Hello

    Question : [Re] Inquiry for the item from n_f****

    hi, replied via previous message. thank you

  • Question : 关于商品sil****会员的咨询。May 16, 2017

    AAB06 when will the stock come in?

    Answer : [Re] 关于商品sil****会员的咨询。

    hi, at least 4 weeks. thank u

  • Question : Inquiry related delivery from bas****Apr 23, 2017

    I ordered on apr17. Not yet received.

    Answer : [Re] Inquiry related delivery from bas****

    Order number is 213382094.

    Question : [Re] Inquiry related delivery from bas****

    hi item was shipped out on 18 apr. Kindly give singpost more time to deliver. Also as their delivery service is very unreliable pls note that as per our delivery guidelines we require 3 wks from date of shipping before we can take further action. We would also like to take this opportunity to encourage use of Qxpress as we charge only $3.25 regardless of number of items purchased. thkq for yr kind understanding.

    Answer : [Re] Inquiry related delivery from bas****

    Oh. Ok. Thanks

    Question : [Re] Inquiry related delivery from bas****

    hi, u are welcome. do update us when u have receive the item. thank u

    Answer : [Re] Inquiry related delivery from bas****

    Sure. Still not received.

    Question : [Re] Inquiry related delivery from bas****

    hi many apologies, as it has been some time most likely singpost lost the item already. Kindly help to file for non-receipt claim through qoo10 and we will refund u. We would also like to take this opportunity to encourage use of Qxpress as we charge only $3.25 regardless of number of items purchased. thkq for yr kind understanding.

    Answer : [Re] Inquiry related delivery from bas****

    Can you please guide how to claim for non-receipt?

    Question : [Re] Inquiry related delivery from bas****

    Still the status of the item is 'Shipping on delivery'. So i could not file non-receipt claim.

    Answer : [Re] Inquiry related delivery from bas****

    Now the ordered item is not available in site. It is out of stock. How can i order again?
    When the refund will be? Whether it will be direct to bank account?

    Question : [Re] Inquiry related delivery from bas****

    Hi, still the item is not delivered. To file non receipt claim, the status of order should be delivered from your end. Kindly do needful

    Answer : [Re] Inquiry related delivery from bas****

    hi, u can drop can an email to help@qoo10.sg to have them submit the claim on your behalf. qoo10 will refund the money back to u. thank u

    Question : [Re] Inquiry related delivery from bas****

    I sent mail to help@qoo10.sg and waiting for reply

    Answer : [Re] Inquiry related delivery from bas****

    Can you please let me know when the process will be started?

    Question : [Re] Inquiry related delivery from bas****

    hi, qoo10 will contact us on the refund. usually take a few days. so far we have yet to heard from them. thank u

    Answer : [Re] Inquiry related delivery from bas****

    Still the item is not received.

    Question : [Re] Inquiry related delivery from bas****

    hi, qoo10 have contacted us regarding the claim. we have already inform them to proceed with the refund. thank u

    Answer : [Re] Inquiry related delivery from bas****

    Thank you

    Question : [Re] Inquiry related delivery from bas****

    Got refund. Thank you

    Answer : [Re] Inquiry related delivery from bas****

    hi, u are welcome. thank u

+View all Notice, FAQ, Q&A >>
2015 updated baby bed crib music Musical cot mobile toy bassinet toys(1B-08 / 2k-12)
2015 updated baby bed crib music Musical cot mobile toy bassinet toys(1B-08 / 2k-12)
Item Q&A
  • Question : Item restocked?Jan 18, 2018

    Hi,
    May I know when your item Ab-B07 will be in stock again?

    Answer : [Re] Item restocked?

    hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u

  • Question : Inquiry for the item from flu****Jan 02, 2018

    Hi, will u be restocking Lillipitie cot mobile?

    Answer : [Re] Inquiry for the item from flu****

    hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u

  • Question : Inquiry for the item from shi****Jan 01, 2018

    When will AB B14 be available?

    Answer : [Re] Inquiry for the item from shi****

    hi, at least 4-5 weeks. we cant confirm till stocks arrive in our warehouse. thank u

  • Question : Inquiry for the item from jtw****Dec 09, 2017

    Hi does ab05 come with a cot holder?

    Answer : [Re] Inquiry for the item from jtw****

    hi, it comes with the cot holder. thank u

  • Question : re: AB B27 design.Oct 22, 2017

    ab B27 design instock soon?

    Answer : [Re] re: AB B27 design.

    hi, at least 4 weeks. thank u

+View all Notice, FAQ, Q&A >>
Comer Heine Mummy bag diaper bag mommy bag/haversack sling bag/shoulder bag
Comer Heine Mummy bag diaper bag mommy bag/haversack sling bag/shoulder bag
Item Q&A
  • Question : Inquiry for the item from lal****Jan 17, 2018

    Hi seller, restock D03 soon?

    Answer : [Re] Inquiry for the item from lal****

    .

  • Question : Inquiry for the item from py_****Dec 04, 2017

    Restock D03 soon?

    Answer : [Re] Inquiry for the item from py_****

    hi, restocking period take 3-4 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you.

  • Question : Inquiry for the item from mar****Nov 03, 2017

  • Question : Inquiry for the item from ima****Sep 07, 2017

    Hi,
    Is there any stock for item b@b grey coloured bag?

    Answer : [Re] Inquiry for the item from ima****

    hi, so sorry we do not restock on that color any time soon. thank you.

  • Question : Inquiry for the item from pin****May 22, 2017

+View all Notice, FAQ, Q&A >>
updated brand BAB double zipped Baby waterproof diaper wet bag / swimming bag wetbag
updated brand BAB double zipped Baby waterproof diaper wet bag / swimming bag wetbag
Item Q&A
  • Question : extra large bags?Jan 17, 2018

    Hi, Do you have stock for extra large bags?

    Answer : [Re] extra large bags?

    hi, we only have 2 sizes. we dont have the extra large type. thank u

  • Question : Restock for MC-B 33Jan 08, 2018

    Hi wonder if restock for MC-B 33 will be any time soon?

    Answer : [Re] Restock for MC-B 33

    hi,as this are customized product, restock will take quite awhile. therefore the new stock wont be coming in anytime soon. thank u

  • Question : Inquiry for the item from qsu****Jan 01, 2018

    May I know which wet bag is at $1.55 promo?

    Answer : [Re] Inquiry for the item from qsu****

    hi, $1.55 is the based price for this listing. u will need to click in to see the price for the item that u are keen. thank u

  • Question : Inquiry related delivery from law****Dec 26, 2017

  • Question : Inquiry related delivery from pen****Dec 18, 2017

    I have placed order and kept receiving email that "order is delivered" & requests me to "confirm delivery". However i have not received my item. Can you assist to check again? Thanks.

    Answer : [Re] Inquiry related delivery from pen****

    hi, not to worry u can just leave it till u receive the items den u confirm delivery for it. singpost normal mail usually takes awhile to deliver. so please give them more time to deliver. thank u

+View all Notice, FAQ, Q&A >>
★SALE★ Danrol Baby Clothing/5 pcs clothes / romper set / Short Long Sleeve Sleeveless Romper/Vest
★SALE★ Danrol Baby Clothing/5 pcs clothes / romper set / Short Long Sleeve Sleeveless Romper/Vest
Item Q&A
  • Question : Inquiry for the item from joe****Jan 16, 2018

    Hi, where's the pick up place?

    Answer : [Re] Inquiry for the item from joe****

    hi, we are located at 196 pandan loop #02-33 pantech business hub s128384. mon to sat 9.30am to 11am 1.30pm to 5.30pm. please give us a call at 91707643 before coming down. thank u

  • Question : Inquiry for the item from ahm****Jan 13, 2018

  • Question : measurement for series 02Jan 13, 2018

    hi i would like to know the length for series 2

    Answer : [Re] measurement for series 02

    9m and 12m, as i not sure which one to buy

    Question : [Re] measurement for series 02

    hi thank you for your enquiry. please give us some time to get back to you again.

  • Question : Inquiry related cancel and refund from luv****Jan 13, 2018

    Wrong blanket sent. Mine is a boy but end up giving a girl blanket to me. Design also wrong. Please get me the correct item.

    Answer : [Re] Inquiry related cancel and refund from luv****

    hi, please help to check on your order. we have receive the order as design 5 which is the bunny design. thank u

  • Question : Inquiry for the item from ell****Jan 10, 2018

    Hi the wrong size of the long pants was delivered to me. (see extreme right of picture). I ordered all items in size 18 mths, not 12 mths.

    Answer : [Re] Inquiry for the item from ell****

    hi, so sorry for sending the wrong item . we will resend you the correct item with a postage paid envelope for you to mail back the wrong item to us. thank you and sorry for any inconvenience caused.

+View all Notice, FAQ, Q&A >>
European convenient baby bed/ mamakids playpen/ Foldable Bassinet/ Travel Playard/ play yard
European convenient baby bed/ mamakids playpen/ Foldable Bassinet/ Travel Playard/ play yard
Item Q&A
  • Question : Inquiry for the item from lin****Jan 16, 2018

    Does the giraffe playpen come with mattress and mattress cover? If so, what is the dimension and thickness?

    Answer : [Re] Inquiry for the item from lin****

    hi, it comes with a thin foam mattress that wraps ard the cot. thank u

  • Question : PlaypenNov 06, 2017

    Will there be stocks coming in for the Mamakids Series rose playpen? I bought 1 from you about a year ago... want to buy 1 more from you for my newborn :)

    Answer : [Re] Playpen

    hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u

    Question : [Re] Playpen

    noted... no sure if it is possible to update me once the stock arrive?

    Answer : [Re] Playpen

    hi, just in case if we forget, please help to check back some time later. thank u

    Question : [Re] Playpen

    Hi, can I check if the Mamakids Series rose playpen stock came in already?

    Answer : [Re] Playpen

    hi, not yet. thank u

    Question : [Re] Playpen

    Hi, stock arrive?

    Answer : [Re] Playpen

    hi, so sorry the stock still has not arrived. thank you.

    Question : [Re] Playpen

    Ok

    Answer : [Re] Playpen

    hi, u are welcome. thank u

  • Question : Inquiry for the item from pui****Oct 20, 2017

    Mamakids

    Do it come with mattress and 2 layers (for infant) which can be removed when baby grows older? Thanks!

    Answer : [Re] Inquiry for the item from pui****

    hi, it comes with a thin foam mattress. thank u

  • Question : Inquiry for the item from jan****Oct 09, 2017

    May I know where's the venue to self collect/walk in purchase?

    Answer : [Re] Inquiry for the item from jan****

    hi, so sorry for the late reply. u can walk in to our warehouse to purchase directly. we are located at 196 pandan loop #02-33 pantech business hub s128384. mon to sat 9.30am to 11am 1.30pm to 5.30pm. please give us a call at 91707643 before coming down. thank u

  • Question : Inquiry for the item from jan****Oct 09, 2017

    Does the mamkids series comes with mattress?

    Answer : [Re] Inquiry for the item from jan****

    hi, all the playpen comes with a thin foam mattress. thank u