Q&A board

Q & A Lists
Item Question & Answer
[NUK Hot Deal Collection] Oral Wipes/Nipple Wipes/Breast Pads/Laundry Detergent/Bottle Cleanser
[NUK Hot Deal Collection] Oral Wipes/Nipple Wipes/Breast Pads/Laundry Detergent/Bottle Cleanser
Item Q&A
  • Question : Inquiry for the item from Del****May 23, 2019

  • Question : Inquiry for the item from ani****Sep 12, 2018

    Hi, may I know when the bottle cleanser pack will be in stock again?

    Answer : [Re] Inquiry for the item from ani****

    Hi there,

    The bottle cleanser refill pack is in ready stock. You may refer the link below:

    https://www.qoo10.sg/item/NUK-NUK-BABY-BOTTLE-CLEANSER-REFILL-TWIN-PACK-750ML/456888044

    Hope this helps. Thank you.

    Question : [Re] Inquiry for the item from ani****

    Hi, I was wondering about the 1 bottle + 2 refill promotion. When will that be available?

    Answer : [Re] Inquiry for the item from ani****

    Hi there,

    Here you go:

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=521227993

    Thank you.

  • Question : Inquiry for the item from cha****Aug 18, 2018

  • Question : Inquiry for the item from ser****Jun 06, 2018

    Hi..may i know when is the oral wipes restock again?
    Pls advise!

    Thanks
    Serene

    Answer : [Re] Inquiry for the item from ser****

    Hi there,

    We do have the oral wipes in ready stock as the attached link below:

    https://www.qoo10.sg/item/NUK-NUK-ORAL-WIPES-25S-PER-BOX/490255999

    Hope this helps. Thank you.

  • Question : Inquiry for the item from mom****Jun 06, 2018

+View all Notice, FAQ, Q&A >>
[High Density] BabyDream Antidustmite Foam Mattress With Breathable Holes - Babycot/Graco Playpen
[High Density] BabyDream Antidustmite Foam Mattress With Breathable Holes - Babycot/Graco Playpen
Item Q&A
  • Question : Inquiry for the item from aww****May 22, 2019

  • Question : Inquiry for the item from shu****May 14, 2019

    Hi, what is the warranty for the mattress? How many years?

    Answer : [Re] Inquiry for the item from shu****

    Hi,

    There's no warranty for the mattress. You're advised to measure the size correctly before purchase. It's exchangeable if any manufacturer fault within 7 days from delivered date. But before this, you have to acknowledge the issue to us before exchange.

    Hope this helps. Thank you.

  • Question : Inquiry for the item from Vam****May 05, 2019

    Hi seller I intend to purchase your mattress size 71x142x10cm
    With pillow/ and mattress cover ..here’s my qtn I would
    Like to purchase another set of mattress bedsheet for this sizes how should I go about it? As the options only have 3 option to choose from 1) mattress size 2) add on pillow 3)add on bedsheet which I have already added on my cart but I need another set of this bedsheet kindly advise thank you

    Answer : [Re] Inquiry for the item from Vam****

    Hi,

    Thank you for the question and sorry for the late reply due to overwhelming messages.

    Here the link:
    https://www.qoo10.sg/item/BABYDREAM-BABYDREAM-FITTED-SHEET-100-COTTON/552951293

    Hope this helps. Thank you.

    Question : [Re] Inquiry for the item from Vam****

    Hi there,the link that u send to me doesn’t have the size that I mention to you is only this size U have ..the link which u send me

    Answer : [Re] Inquiry for the item from Vam****

    I need this size bedsheet

    Question : [Re] Inquiry for the item from Vam****

    Kindly advise ...thanks

    Answer : [Re] Inquiry for the item from Vam****

    Hi,

    Upon checking the sent link, it's the same as you mentioned (circle on BD803), and we left only this size. You may just refer to the code BD803.

    Hope this helps. Thank you.

  • Question : Inquiry for the item from mgs****Apr 30, 2019

    Hi can I check on the weight of the 26*38*3 inch mattress?

    Answer : [Re] Inquiry for the item from mgs****

    Please resend your inquiries

    Regards,
    Qoo10 team

  • Question : Inquiry for the item from cha****Apr 27, 2019

+View all Notice, FAQ, Q&A >>
Lucky Baby Edee Sippy Cup With Handle N Extra Silicone Spout
Lucky Baby Edee Sippy Cup With Handle N Extra Silicone Spout
Item Q&A
  • Question : Inquiry for the item from haj****May 22, 2019

    Hello can 6 months use this

    Answer : [Re] Inquiry for the item from haj****

    Hi,

    Thank you for the question.

    Upon checking, the cup is suitable for 9m+ baby.

    Hope this helps. Thank you.

Philips Avent Moisturising Nipple Cream
Philips Avent Moisturising Nipple Cream
Item Q&A
  • Question : Inquiry for the item from ast****May 22, 2019

    What is the expiry date? Thanks.

    Answer : [Re] Inquiry for the item from ast****

    Hi,

    Thank you for the question.

    Upon checking, the expiry date will be in Oct 2021.

    Hope this helps. Thank you.

  • Question : Inquiry for the item from mar****May 06, 2018

    Expiry plede

    Answer : [Re] Inquiry for the item from mar****

    Hi there,

    Upon checking, the expiry date of the nipple cream is July 2019.

    Hope this helps. Thank you.

Lucky Baby DREEM Playpen Bedding Set
Lucky Baby DREEM Playpen Bedding Set
Item Q&A
  • Question : Inquiry for the item from Sha****May 21, 2019

    This is new right and if there's any default can I return back and get refund.. The rating is very low that's y I'm asking..

    Answer : [Re] Inquiry for the item from Sha****

    Hi,

    Thank you for the question.

    By the way, this is the bedding set for the dreem playpen instead of playpen itself.

    Thank you.

Philips Avent 4 in 1 Baby Food Maker Bundle (2 Years International Warranty)
Philips Avent 4 in 1 Baby Food Maker Bundle (2 Years International Warranty)
Item Q&A
  • Question : Inquiry for the item from eil****May 16, 2019

  • Question : Inquiry for the item from zhi****Apr 24, 2019

    Hi does item include recipe book?

    Answer : [Re] Inquiry for the item from zhi****

    Hi,

    Thank you for the message and sorry for the late response due to overwhelming messages.

    Upon checking, the recipe book is included.

    Hope this helps.

    Thank you.

    Question : [Re] Inquiry for the item from zhi****

    Thank you! Already placed order.Hope to receive item asap. :)

    Answer : [Re] Inquiry for the item from zhi****

    No problem :)

  • Question : Inquiry for the item from lov****Mar 22, 2019

    Have stock for just the blender only?

    Answer : [Re] Inquiry for the item from lov****

    Hi,

    Yes, we do have. We've just amended the listing. Kindly check it out.

    Thank you for informing us.

    Enjoy shopping :)

  • Question : Inquiry for the item from che****Feb 16, 2019

  • Question : Inquiry for the item from xia****Dec 31, 2018

+View all Notice, FAQ, Q&A >>
Pigeon Wet Tissue Anti-bacterial 60pcs (5 Packs / 10 Packs)
Pigeon Wet Tissue Anti-bacterial 60pcs (5 Packs / 10 Packs)
Item Q&A
  • Question : Inquiry related delivery from jie****May 16, 2019

Merries Twin Giant Pack Diaper (Tape NB192 S176 M136 L116 / Pants L100 XL88) Free shipping!
Merries Twin Giant Pack Diaper (Tape NB192 S176 M136 L116 / Pants L100 XL88) Free shipping!
Item Q&A
  • Question : Inquiry related delivery from cam****May 16, 2019

    company didn't fulfill promise of free delivery over $50 but waited for me to pick up other items, and “on the way “ pls pick it up. despite me.asking several times online when are they delivery. what a lousy customer service even didn't courtesy tell me earlier. cheap skate! my big stomach wife cannot pick it as it was bulky and heavy her. I will give negative star if there is able to.

    Answer : [Re] Inquiry related delivery from cam****

    Hi,

    Thank you for the feedback and we're sorry to hear about this.

    Upon checking, there're another self-collect orders, so that we assumed that all the goods will be collected. We apologize on the mistake as we didn't contact for asking on this as well. We'll learn from this mistake and improve in the future to avoid this issue happen again.

    By the way, please confirm delivery for the order 294576655.

    Once again, we apologize on this as well as the customer service.

    We hope for your kind understanding and sorry for any inconvenience caused.

    Thank you.

    Question : [Re] Inquiry related delivery from cam****

    Words of sorry is so easy to give and it is effortless anyone can type this 5 letter words and get think they get over it.. because you people does not face the customer so it is just a sweep under the carpet, and follow through. you do not understand what is the trouble of having me to take leave to pick up bulk stuff with my pregnant wife. and she cannot carry the diapers on her own.

  • Question : 来自San****会员的配送咨询。May 16, 2019

    嗨,请问有答复了吗?

    Answer : [Re] 来自San****会员的配送咨询。

    你好,

    我们帮你查询了, 货物已在11日送到你家。

    谢谢。

  • Question : Inquiry related return and exchange from goh****May 10, 2019

  • Question : Inquiry related delivery from lim****May 08, 2019

  • Question : Inquiry related delivery from kwo****May 07, 2019

+View all Notice, FAQ, Q&A >>
Joie Litetrax 3 Compact Stroller
Joie Litetrax 3 Compact Stroller
Item Q&A
  • Question : Inquiry for the item from gra****May 16, 2019

    Just to confirm can this stroller be fully reclined for newborn? As I have bought the baby jogger earlier, it's says almost fully reclined, but not true. Only 45 degree reclined only.

    Answer : [Re] Inquiry for the item from gra****

    Hi,

    Thank you for the question and sorry for the late reply.

    You may find the attached picture for the demo. It's not fully recline as well.

    We hope for your kind understanding and sorry for any inconvenience caused.

    Thank you.

Medela Calma (with / without Breastmilk Bottle)
Medela Calma (with / without Breastmilk Bottle)
Item Q&A
  • Question : Inquiry from nga****May 12, 2019

    Your item description is very misleading. It says that item will be held for 3 weekdays for self collection.
    I went down to your store and the employee told me that it meant the item will be ready for collection after 3 working days.

    It made me waste my trip down to your store! Frustrating and misleading!

    Answer : [Re] Inquiry from nga****

    Hi,

    Sorry for the late reply as well as this issue.

    Can you do us a flavor which we would like to have a screenshot of the 'will be held for 3 weekdays for self collection'? Because when we check from the description, there's no information about this and even from the shop info. We would like to amend it as well to avoid any misleading again.

    We hope for your kind understanding and sorry for any inconvenience caused.

    Question : [Re] Inquiry from nga****

    It is in the item description. I have attached the photo here.

    Answer : [Re] Inquiry from nga****

    Thank you for the screenshot provided.

    Apologize on this because the information should be changed to the latest one but it didn't also we miss out on this as well.

    Sorry for the mistake.

BabyOne Baby Walker | 3 in 1 Walker Collection
BabyOne Baby Walker | 3 in 1 Walker Collection
Item Q&A
  • Question : Inquiry for the item from ahm****May 16, 2019

    Hi the 20217 is no wheels one isit

    Answer : [Re] Inquiry for the item from ahm****

    Hi,

    Thank you for the question.

    Every walker has its wheel which is provided in packaging.

    Hope this helps. Thank you.

  • Question : Inquiry for the item from ais****Jan 11, 2019

    Is there any warranty against defects?

    Answer : [Re] Inquiry for the item from ais****

    Hi,

    Thank you for the message and sorry for the late reply due to overwhelming message.

    Upon checking, it's only 7 days warranty starts from the date of received for walker.

    Hope this helps. Thank you.

  • Question : CDW238RB1 - 3 in 1 WalkerApr 18, 2018

    When stock in ?

    Answer : [Re] CDW238RB1 - 3 in 1 Walker

    Hi there,

    Upon checking, the walker is now discontinued.

    Hope this helps. Thank you.

Tula Baby Carrier (Free-to-Grow / Standard)
Tula Baby Carrier (Free-to-Grow / Standard)
Item Q&A
  • Question : Inquiry for the item from mel****May 16, 2019

    Hi do you have ftg coast(mesh) designs?

    Answer : [Re] Inquiry for the item from mel****

    Hi,

    Thank you for the question.

    Upon checking, the color is not available in stock.

    Hope this helps. Thank you.

  • Question : Inquiry for the item from asy****Jan 18, 2018

    Can I have the soar instock piece?

    Answer : [Re] Inquiry for the item from asy****

    Hi, the item will be restocked after CNY, but the shipment date is still to be confirmed.

    Hope this helps. Thank you.

  • Question : Inquiry for the item from asy****Jan 18, 2018

    Will you restock free to grow carriers?

    Answer : [Re] Inquiry for the item from asy****

    Hi there,

    We'll restock the carrier after CNY. However, the estimated shipment date is still to be confirmed.

    Hope this helps. Thank you.

  • Question : Inquiry for the item from xia****Jan 17, 2018

    When will be Tula FTG available?

    Answer : [Re] Inquiry for the item from xia****

    Hi there,

    We're so sorry to tell that the stock will be available after CNY, but the estimated shipment date is still to be confirmed.

    Hope this helps. Thank you.

  • Question : Inquiry for the item from sun****Dec 29, 2017

    When will you have stock for hide and seek?

    Answer : [Re] Inquiry for the item from sun****

    Hi, so sorry to say that the design is finish. Thank you.

+View all Notice, FAQ, Q&A >>
Pigeon Liquid Cleanser Bundle + Pigeon Laundry Detergent Bundle + FREE MYSTERY GIFT
Pigeon Liquid Cleanser Bundle + Pigeon Laundry Detergent Bundle + FREE MYSTERY GIFT
Item Q&A
  • Question : Inquiry from nbw****May 11, 2019

  • Question : Inquiry for the item from bry****Mar 30, 2019

    May I know when is e expiry?

    Answer : [Re] Inquiry for the item from bry****

    Hi,

    Thank you for the question.

    Upon checking, the expiry date for the item as following:
    laundry detergent bottle & refill - 2021 Nov
    liquid cleanser bottle - 20221 Sept
    liquid cleanser refill - it's currently out of stock. but it should be the same as the bottle type.

    Hope this helps. Thank you.

  • Question : Inquiry related delivery from 240****Feb 19, 2019

  • Question : Inquiry related delivery from who****Jan 07, 2019

    Hi, I would also like to get the dr brown bottle brush from
    Your store. Since I’m getting this cleaning package that’s $100+ could you also include the brush free in the shipping?

    Answer : [Re] Inquiry related delivery from who****

    Hi,

    Would like to check if you've purchased the brush? If yes, please provide us the order number for both brush and cleanser orders.

    Thank you.

    Question : [Re] Inquiry related delivery from who****

    I think I didn’t put in the brush order

    Answer : [Re] Inquiry related delivery from who****

    That's mean you already purchased the cleanser set?

    Please advise. Thank you.

    Question : [Re] Inquiry related delivery from who****

    yes i have, do i need to purchase the brush again so you can include it?

    Answer : [Re] Inquiry related delivery from who****

    We need the order nunber for checking.

    Question : [Re] Inquiry related delivery from who****

    See attached

    Answer : [Re] Inquiry related delivery from who****

    Hi,

    Thank you for the attached picture.

    As per checking, the brush is sold by another seller. It's not from us, so we couldn't include the brush in the cleanser set.

    Hope this helps. Thank you.

  • Question : Inquiry for the item from cho****May 10, 2018

    HI Seller, not able to use the 20% discount voucher on this bundle?

    Answer : [Re] Inquiry for the item from cho****

    Hi,

    Yes, the coupon cannot be applied on this bundle. Only the items which are tagged as Pigeon can be applied coupon whereas Pigeon Promo cannot be applied.

    Hope this helps. Thank you.

+View all Notice, FAQ, Q&A >>
Pigeon Sakura Baby Powder 500g
Pigeon Sakura Baby Powder 500g
Item Q&A
  • Question : Inquiry for the item from Est****May 13, 2019

    Is this same as Pigeon baby powder effectively soothes skin 5 in 1 benefit ?

    Answer : [Re] Inquiry for the item from Est****

    Hi,

    Thank you for the question.

    Hope that you're talking about the powder as the attached picture.

    Powder as attached picture - Fragrance, Ultra-fine
    Sakura powder - PH balance, Hypoallergenic

    The else are almost the same.

    Hope this helps. Thank you.

  • Question : Inquiry for the item from jen****Oct 29, 2018

    Is the powder pink color?

    Answer : [Re] Inquiry for the item from jen****

    Hi,

    The powder is in white.

    Hope this helps Thank you.

  • Question : Inquiry related delivery from pin****Aug 15, 2018

    Hi, if I purchase the powder with the Nemo Jumperoo Bright Starts, can the powder be free delivery?

    Answer : [Re] Inquiry related delivery from pin****

    Hi there,

    Upon checking, they're tagged for different shipping option. Shipping fee will be charged when choosing the different shipping options. But no worries, we've updated the shipping option for you. You may choose for the same option now to have the free shipping.

    Hope this helps. Thank you.

Change from Store Pickup to Qxpress Delivery Service*Please Provide Order number and last 4 Digit of
Change from Store Pickup to Qxpress Delivery Service*Please Provide Order number and last 4 Digit of
Item Q&A
  • Question : Inquiry related delivery from cas****May 12, 2019

    Hi, I had added this into cart. When do I need to pay for $3.90 Qxpress when this item $0.10 is meant for changing from Store Pickup to Qxpress Delivery Service? Please advise

    Answer : [Re] Inquiry related delivery from cas****

    Hi,

    Yes, this listing is for buyer to top up the shipping fee for the store pick up order. However, we would like to check on the weight of the purchased item to depend the amount of the shipping fee.

    May we have the order number for checking?

    Thank you.

Tollyjoy Antibacterial Liquid Cleanser CARTON DEAL (12 Packs)
Tollyjoy Antibacterial Liquid Cleanser CARTON DEAL (12 Packs)
Item Q&A
  • Question : Inquiry for the item from chu****May 11, 2019

    What is the expiry date?

    Answer : [Re] Inquiry for the item from chu****

    Hi,

    Thank you for the question.

    The expiry date for the liquid cleanser will be April 2022.

    Hope this helps. Thank you.

  • Question : Inquiry for the item from sha****May 06, 2018

    Any expiry date?

    Answer : [Re] Inquiry for the item from sha****

    Hi there,

    Upon checking, the expiry date is March 2021.

    Hope this helps. Thank you.

Joie Tourist Compact Lightweight Stroller
Joie Tourist Compact Lightweight Stroller
Item Q&A
Pigeon Disposable Baby Bibs
Pigeon Disposable Baby Bibs
Item Q&A
  • Question : Inquiry related delivery from cho****May 10, 2019

    when can you ship out the item? possible to reach my delivery address by next Wed?

    Answer : [Re] Inquiry related delivery from cho****

    Hi,

    Please provide us the order number for checking.

    Thank you.

    Question : [Re] Inquiry related delivery from cho****

    126834464

    Answer : [Re] Inquiry related delivery from cho****

    Will be shipped out tomorrow. Courier service will take 2-4 working days to deliver to your place.

    Hope this helps. Thank you.

    Question : [Re] Inquiry related delivery from cho****

    ok. thank.you

    Answer : [Re] Inquiry related delivery from cho****

    No problem :)

  • Question : Inquiry from lin****Jun 28, 2018

    Do u stock the yellow silicone nondisposable bib?

    Answer : [Re] Inquiry from lin****

    Hi there,

    Kindly refer to the attached link below:

    https://www.qoo10.sg/g/484873078?__ar=Y

    Id this is not what you're looking for, kindly provide us the item image as reference.

    Thank you.

Joie Stages FX Car Seat (Ember)
Joie Stages FX Car Seat (Ember)
Item Q&A
Lucky Baby S8 Travel Playpen
Lucky Baby S8 Travel Playpen
Item Q&A
  • Question : Inquiry for the item from dad****May 08, 2019

    Hi I saw this model at changi biz city it come with mattress n accessories. Is it the same deal?

    Answer : [Re] Inquiry for the item from dad****

    Hi,

    Thank you for the message and sorry for the late response due to overwhelming messages.

    Upon checking, this playpen doesn't come with mattress. By the way, what accessories are you referring to?

    We hope for your kind understanding and sorry for any inconvenience caused.

    Thank you.

  • Question : Inquiry for the item from Cyn****Jan 21, 2019

  • Question : playpen with mattress?Aug 20, 2018

    hi,

    does it comes with mattress?

    Answer : [Re] playpen with mattress?

    Hi there,

    The playpen doesn't come with free mattress.

    Hope this helps. Thank you.

  • Question : Inquiry for the item from wen****Jul 22, 2018

    Hi do you have this playpen on display at your outlet?

    Answer : [Re] Inquiry for the item from wen****

    Hi there,

    We're sorry to say that we do not have this display set at our showroom.

    We hope for your kind understanding and sorry for any inconvenience caused.

    Thank you.

  • Question : Inquiry for the item from mic****Jul 10, 2018

Tommee Tippee Closer to Nature Anti Colic+ Bottle (150ml 5floz / 260ml 9floz)
Tommee Tippee Closer to Nature Anti Colic+ Bottle (150ml 5floz / 260ml 9floz)
Item Q&A
  • Question : Inquiry for the item from moo****May 03, 2019

    Need to check if the bottle together with the heat sensing tube can be placed into the UV sterilizer?

    Answer : [Re] Inquiry for the item from moo****

    any reply???

    Question : [Re] Inquiry for the item from moo****

    Hi,

    Thank you for the message and sorry for the late response due to overwhelming messages.

    Upon checking, the bottle comes with the heat sensoring tube which is not advised to sterilized by UV sterilizer.

    We hope for your kind understanding and sorry for any inconvenience caused.

    Thank you.

  • Question : Inquiry for the item from Adg****Jan 09, 2019

  • Question : Inquiry for the item from app****Aug 19, 2018

    Hi.

    Do u still have the anti colic bottle 150ml at ur store?

    Chris.

    Answer : [Re] Inquiry for the item from app****

    Hi there,

    Yes, we've just updated the available quantity. Kindly check it out.

    Hope this helps. Thank you.

  • Question : Inquiry for the item from est****Jan 19, 2018

    Hi, do u sell this anti coli teat for 0 months?

    Answer : [Re] Inquiry for the item from est****

    Hi there,

    Sorry for the late response as we're just came back from the offline Baby Fair.

    Yes, we do have the Tommee Tippee anti colic teat 0m+ in ready stock.

    Hope this helps. Thank you.

    Question : [Re] Inquiry for the item from est****

    I cannot find. Pls help.

    Answer : [Re] Inquiry for the item from est****

    Sorry for misunderstanding.

    We do not include it in our online store.

    We do have it in our showroom.

    If you have interested on it, we might take some times to upload it. But it'll be definitely by this week.

    Hope this helps. Thank you.

    Question : [Re] Inquiry for the item from est****

    Ok, please upload asap. Thanks.

    Answer : [Re] Inquiry for the item from est****

    Hi there,

    We're so sorry to say that we are unable to upload the listing because we left limited quantity in our showroom. We're worried about that there will be someone to buy earlier than you. So, do you mind to transfer the item price and we send you the item?

    Or we can attach you a link which the item is selling at $10.90, you may leave a memo or message here. We'll send you the teat too.

    Please find the attached picture for the different types of teats and you may make decision here.

    Sorry for the inconvenience caused.

    We hope for your kind understanding.

    Thank you.

Joie Mimzy Snacker 2 in 1 High Chair
Joie Mimzy Snacker 2 in 1 High Chair
Item Q&A
  • Question : Inquiry for the item from lit****May 07, 2019

    Hi can i check do you have new stock for Joie mimzy snacker high chair in Alphabet design because I went to shop yesterday and it was last piece.

    Answer : [Re] Inquiry for the item from lit****

    Hi,

    Thank you for the message and sorry for the late response due to overwhelming messages.

    Upon checking, we do have ready stock at the store and it's all new piece.

    We hope for your kind understanding and sorry for any inconvenience caused.

    Thank you.

Lucky Baby Walker / Rocker / Activity Centre
Lucky Baby Walker / Rocker / Activity Centre
Item Q&A
  • Question : Inquiry for the item from Jxy****May 07, 2019

    Ready stocks for Whoopee currently?

    Answer : [Re] Inquiry for the item from Jxy****

    Hi,

    Yes, we do have it in ready stock.

    Thank you.

  • Question : Inquiry for the item from msl****Apr 26, 2019

    Hi, wish to check for derex dino walker, is there any music?

    All walker only suitable up to 12kg?

    Also how soon can u all deliver?

    Answer : [Re] Inquiry for the item from msl****

    Hi,

    Thank you for the question.

    1. Yes, the walker has music function.
    2. Normally yes, for up to 12kg.
    3. 2-4 working days to deliver to your place if we have ready stock. Otherwise, we have to wait for restock and ship out, it's different case.

    Hope this helps. Thank you.

  • Question : Inquiry related delivery from mar****Apr 15, 2019

    Today order when can received?

    Answer : [Re] Inquiry related delivery from mar****

    Hi,

    Thank you for the question.

    Please do let us know the model of the walker you would like to purchase for us to check the stock availability before make order.

    Hope this helps. Thank you.

  • Question : Inquiry related delivery from yit****Apr 14, 2019

    Can I buy now and request for delivery on 18th Apr?

    Answer : [Re] Inquiry related delivery from yit****

    Hi,

    Thank you for the question.

    Would like to check if you prefer delivery on 18/4 that day or by 18/4? Because the delivery normally takes 2-4 working days to deliver to your place. And would like to check the preferable model for us to check the stock availability before purchase. If we have stock on hand, you're advised to select QxQuick for the delivery method which cost a bit higher. This service might reach your expectation for same day delivery. If yes, we can edit the listing for you as well.

    Please advise.

    Thank you.

  • Question : Inquiry for the item from coz****Apr 12, 2019

    is the racer plus adjustable ??

    Answer : [Re] Inquiry for the item from coz****

    Hi,

    Sorry for the overlooked.

    Do you mean the height adjustable?

    Thank you.

+View all Notice, FAQ, Q&A >>
Pigeon Liquid Cleanser Refill 650ml CARTON DEAL (12 Packs)
Pigeon Liquid Cleanser Refill 650ml CARTON DEAL (12 Packs)
Item Q&A
  • Question : Inquiry related delivery from Kar****May 07, 2019

  • Question : Inquiry for the item from lim****Sep 18, 2018

    Is there expiry date for the cleanser?

    Answer : [Re] Inquiry for the item from lim****

    Hi there,

    Upon checking, the expiry date will be July 2021.

    Hope this helps. Thank you.

  • Question : Inquiry for the item from cry****Jun 24, 2018

    why the 20% coupon cannot be applied to this pegeon item?

    Answer : [Re] Inquiry for the item from cry****

    Hi there,

    Sorry for the late reply.

    The coupon is only applicable for those item tagged as Pigeon while the item tagged as Pigeon Promo is not applicable for the discount coupon. You may check the brand tagged which is green wording from the title.

    We hope for your kind understanding and sorry for any inconvenience caused.

    Thank you.

  • Question : Inquiry for the item from kas****Jun 13, 2018

    When is the expiry for the cleanser?

    Answer : [Re] Inquiry for the item from kas****

    Hi there,

    The expiry date will be in 2020.

    Hope this helps. Thank you.

  • Question : Inquiry related delivery from slk****Jun 02, 2018

    Can deliver?

    Answer : [Re] Inquiry related delivery from slk****

    Hi there,

    Due to the system synchronization error, we've updated the shipping method. Kindly check it out.

    We hope for your kind understanding and sorry for any inconvenience caused.

    Thank you.

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