Q&A board

Q & A Lists
Item Question & Answer
Stand Up Ziplock Bag - Kraft Paper / Frosted / Transparent
Stand Up Ziplock Bag - Kraft Paper / Frosted / Transparent
Item Q&A
  • Question : Inquiry for the item from lee****Jun 29, 2019

    Hi, if there a way I can buy and get it from u today?

    Answer : [Re] Inquiry for the item from lee****

    hi which type/dimension and quantity do you want? our location is along upper Bukit timah road near beauty world, is it convenient for you?

  • Question : Item availabilitySep 16, 2018

  • Question : Inquiry related delivery from roz****Aug 24, 2018

  • Question : Inquiry for the item from sa_****Jun 04, 2018

    Hi I would like to check, which size of Kraft paper bag with window is suitable to fit 500g of powder? Thanks

    Answer : [Re] Inquiry for the item from sa_****

    hi you can use either 17x24cm or 18x26cm

  • Question : Inquiry for the item from jam****Jan 06, 2018

    Is the base for 9×14 also 8cm?

    Answer : [Re] Inquiry for the item from jam****

    The dimension is 9×14+3. So the base can open up to 6cm.

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Christmas Gift Packaging Special / Cookie Bag / Gift Box / Seal Sticker / Gift Tag / Ribbon / Etc
Christmas Gift Packaging Special / Cookie Bag / Gift Box / Seal Sticker / Gift Tag / Ribbon / Etc
Item Q&A
  • Question : Inquiry related delivery from you****Dec 19, 2018

  • Question : Inquiry related delivery from est****Dec 14, 2018

    Hi,

    Do you have stock of 50 pieces of the round coin pouch? Can I collect from you by today? Where can I collect? Thanks.

    Answer : [Re] Inquiry related delivery from est****

    Hi, I don't sell coin pouch. maybe you meant to send to some other seller?

    Question : [Re] Inquiry related delivery from est****

    Hi, so sorry. I thought the rounded packaging is coin pouch. Thanks

    Answer : [Re] Inquiry related delivery from est****

    no problem

  • Question : Inquiry for the item from sks****Nov 28, 2018

    Hi, would like to check if you will be restocking XMDS packaging. Looking for to buy about 30 pcs of the bigger packaging bags, to fit about 1-2 small bottles of cookies

    Answer : [Re] Inquiry for the item from sks****

    Hi, we did not plan to restock anymore. for 30 pcs, do you want to consider pre order? means you will pay us 50% before we buy it from our supplier. let me know if you are interested. thanks.

  • Question : Inquiry for the item from wen****Nov 27, 2018

    Hi I am interested in buying some of your Christmas packaging.. I need it urgently and was wondering if you are able to do self collect?

    Answer : [Re] Inquiry for the item from wen****

    Can you WhatsApp me Wendy 96327462

    Question : [Re] Inquiry for the item from wen****

    Hi thanks for your inquiry. We are unable to provide self collection option. Please consider to use Smartpac that delivers in 2-3 working days. Thank you.

  • Question : Inquiry for the item from xat****Nov 23, 2018

    Hi! Can I check if your items are instock?

    Answer : [Re] Inquiry for the item from xat****

    yes.

+View all Notice, FAQ, Q&A >>
*** Korean Style Cookie Bags / Gift Packaging ***
*** Korean Style Cookie Bags / Gift Packaging ***
Item Q&A
  • Question : Inquiry related delivery from pot****Dec 16, 2018

    Can do pick up as I need them quite urgently?

    Answer : [Re] Inquiry related delivery from pot****

    my apologies, we are not able to provide pickup option.

  • Question : Inquiry for the item from joe****Sep 02, 2018

    Where can I see the wordings of the packagings? Cannot read them clearly. Don't wish to select packaging of unintentional meaning. Can share the wordings for example B1-06?

    Answer : [Re] Inquiry for the item from joe****

    Hi I sent you a photo of B1-06, are you able to see it? thanks.

  • Question : ShippingAug 22, 2017

    Hi, if I order today, will I get it by this Saturday via normal mail? Thanks.

    Answer : [Re] Shipping

    HI, we can send out on Wednesday and it's possible that you receive by Friday but there is no guarantee for normal mail.

  • Question : Inquiry for the item from ire****Aug 03, 2017

    SA27 is stock available? When restock? I need 30.

    Answer : [Re] Inquiry for the item from ire****

    I'm sorry there is no immediate plan to restock this design.

  • Question : Inquiry for the item from ire****Aug 03, 2017

    Hi, would u advise what size to buy for keeping ang ku kueh . Thanks.

    Answer : [Re] Inquiry for the item from ire****

    Hi we have not tried wrapping ang ku kueh. If the size is about 5.5cm then the 7x7cm bag will be just nice, otherwise you should use the 9x9 or 10x10 sizes.

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*** Korean Style Non-adhesive Cookie Bags / Gift Packing ***
*** Korean Style Non-adhesive Cookie Bags / Gift Packing ***
Item Q&A
  • Question : Inquiry for the item from jgg****Nov 20, 2018

  • Question : Inquiry of More QuantitiesAug 07, 2018

    FP03 Cute Bears
    Size:12 x 20.5 cm
    Price: $1.60 for 10 pcs

    We would like to order 30 pcs for the above item do you have the Stock? This item including the sticker?

    Answer : [Re] Inquiry of More Quantities

    Sorry seller just ignore my quantities enquiry but just want to check with you this item have include the sticker?

    Question : [Re] Inquiry of More Quantities

    Hi, we have enough stocks for 30 pcs. The price is only for the bag. The stickers can be purchased from our sticker page. Thank you.

  • Question : Inquiry for the item from tha****Jan 22, 2018

    I need total of 15 packs for item GS05 by this month. Do you have the stock? Thanks

    Answer : [Re] Inquiry for the item from tha****

    Hi, i'm sorry we only have stocks for 7 sets and it is too tight to bring it new stocks in 1 week time. You may want to take a look at GS 08 as we have sufficient stocks. Thank you.

  • Question : Inquiry for the item from ani****Aug 10, 2017

    Hi.
    Im really curious about something... i am planning to buy one of the bags to put cookies in it ... Should i get the adhesive or non-adhesive one? If the non-adhesive bags what do i use to keep air from coming into the bag and how strong is the adhesive to keep air from coming into the bag?

    Please help ...

    Answer : [Re] Inquiry for the item from ani****

    Hi, if you need air tight packaging, you need a sealer machine and cbna 27, 31 and 32 material is suitable for that. The adhesive bags are not air tight and can keep the cookies fresh for a few days. For the non adhesive you can seal the bags with clips, twist ties or stickers.
    Thank you.

  • Question : XMNA5 & XMNA8Dec 05, 2016

    Hi seller, am wondering if you will more quantities for the following:

    1) XMNA5 x 10packets
    2) XMNA8 x 8 packets?

    Will you be able to offer a bulk discount?
    And, we would like to self-collect if possible.

    Answer : [Re] XMNA5 & XMNA8

    Dear Customer, we only have 6 qty left for each of xmna05 and 08. Do you want to consider xmn07 which is the same series of design xmna08 and really very cute? If you order from us directly, we can charge $2.30 for xmna07/08. For self collection, we can discuss in more details. We are located at upper bukit timah, near beauty world. Please let me know. Thank you.

    Question : [Re] XMNA5 & XMNA8

    Hihi,

    Sorry, its XMNA05 & XMNA06 that we are interested in.

    We have considered XMNA07 & XMNA08, however the specifications exceeded what we need to use it for.

    Thus, can you advise the maximum stock that you can offer for the above? And if there will be a restock by next week?

    Answer : [Re] XMNA5 & XMNA8

    Hihi,
    Sorry for the late reply as I used QTalk to check customers' inquiries and it didn't show your subsequent inquiry. As at this moment, we have 6 packets of xmna5 and 8 packets of xmna6. We will not restock these designs again unless you want to do a pre-order. Please text me at 91770842 for easier communication. Thank you.

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DIY Kraft Paper Tags/ Gift Tags/ Hang Tags/ Bookmarks/ Jute Twine
DIY Kraft Paper Tags/ Gift Tags/ Hang Tags/ Bookmarks/ Jute Twine
Item Q&A
  • Question : shipping timeDec 12, 2017

    Hi, how fast can you deliver in SG?

    Answer : [Re] shipping time

    I can send out on the same day or latest the next working day. Singpost usually takes 2-7 days to deliver. For smartphone at most 4 days but for normal mail worst scenario is 1 month though it's rare.

  • Question : 5 x 10cmNov 10, 2017

    when will be 5x10 brown tags be available? Do you have 140mm by 50mm?

    Answer : [Re] 5 x 10cm

    Apologies for the late reply. The 5x10 tags will not be restock soon and we don't have the bigger size that you asked for.

  • Question : Enquiry on printing on the tagsAug 29, 2016

    Hi,

    May I check how do usually people print on this kind of tags?

    Answer : [Re] Enquiry on printing on the tags

    There are some come with ready printed words, otherwise you can use handwriting, stamp chop, stickers, ...

  • Question : Self pick upAug 19, 2015

    Hi. Is it possible to do a self pick up tmr? I need the tags urgently.

    Answer : [Re] Self pick up

    Hi, we are small seller and operate from home. If your order is above $20, we can arrange to meet and collect at some places near our location. We are located in the west part of Singapore. Please email to gikivbox@gmail.com to discuss further if you are interested. Thank you.

*** Korean Style Sealing Clip / Twist Tie / Gift Wrap Ideas ***
*** Korean Style Sealing Clip / Twist Tie / Gift Wrap Ideas ***
Item Q&A
  • Question : delivery timeApr 24, 2017

    Hi Seller,

    If I choose normal mail, within how many days I can receive my item?

    Thank you.

    Answer : [Re] delivery time

    Normal mail is by Sing post ordinary mail. Usually it takes 3-5 working days to deliver. Sometimes it can be shorter or longer for unknown reason, it's beyond our control.

  • Question : Merry Christmas Sticker?Oct 10, 2015

    Hi seller,
    Do you sell Merry Cheistmas Sticker for the cookie gift box? Thank you.

    Answer : [Re] Merry Christmas Sticker?

    Dear Customer,
    Sorry for the late reply, as our shop is closed from 3-13 Oct, and we were unable to access the QPost inquiries during this period. We are bringing in some Christmas stickers; some of them are arriving and we will list them in the catelogue in the next few days. Please check them out by this weekend. Thank you.

  • Question : Items from separate group with mailing charges separately?May 22, 2015

    I have ordered items from different groups but I realise the shipping charges have been charged for each group even though they are all from Baking Affair?

    Isn't shipping combined? Why is there a separate surcharge for each group?

    thanks

    Answer : [Re] Items from separate group with mailing charges separately?

    Dear Customer,
    Thank you for your interest in our items. If the items are from the same shipping group and you choose the same shipping method (Singpost normal mail or registered mail), you should be charged once only when you check out. You may want to double check whether you have chosen the same shipping method. If there is still problem, please contact us again. Thank you.

  • Question : Sealing Clips and Other-size Adhesive bagsMay 17, 2015

    Hi,

    If I order the sealing clips and the other-size adhesive bags by Monday 18 May 2015, can I receive in my mail box by Wednesday 20 May 2015? Or can I self-collect these items?

    Thank you

    Answer : [Re] Sealing Clips and Other-size Adhesive bags

    Dear Customer,
    If you complete your order with payment by 1pm, we can pack and mail out your orders today. If deliver by registered mail, you should receive it on Wednesday. If by normal mail, it is also possible to receive on Wednesday but there is no guarantee as it is up to Singpost. Self collection is inconvenient and we will make special arrangement only for bigger order. Please email us at gikivbox@gmail.com to discuss this option further. Thank you.

  • Question : Multiple ordersSep 22, 2014

    Hi there. I am ordering multiple items. How can i put them together under 1 shipment fee?

    Answer : [Re] Multiple orders

    Dear Customer,
    Thank you for the inquiry. You just choose the same shipping method (Singpost normal or registered mail) and add all the items to the shopping cart. When you place your orders, you will see only 1 shipping cost. You can verify this before you click the pay button.
    Please let us know again if you have problem. Thank you.

+View all Notice, FAQ, Q&A >>
Cute Cookies Cutter/Sandwich Mould/Sushi Mould - Hello Kitty Panda Bear Micky Miffy Pooh Doraemon Stitch
Cute Cookies Cutter/Sandwich Mould/Sushi Mould - Hello Kitty Panda Bear Micky Miffy Pooh Doraemon Stitch
Item Q&A
  • Question : RestockMay 31, 2016

    Hi, I'm interested in the whole range. When will the stocks come in? Do you sell in a whole set?

    Answer : [Re] Restock

    Hi, there is no immediate plan to restock; hope you consider the existing 5 designs. You may email us at gikivbox@gmail.com if you want to order all 5 desgins. Thank you.

    Question : [Re] Restock

    May I know which are the 5 designs? How much will that be?

    Answer : [Re] Restock

    Hi, if you choose cookie cutters in the category option, you can see CC01, 13, 14, 16, 21 are still available. CC01 costs $10, CC21 $6, the other 3 are $5 each. Thanks.

  • Question : 12pcs Panda Cookie CutterApr 06, 2015

    Hi,
    When will you have new stock for the panda and hello kitty cookie cutter?

    Answer : [Re] 12pcs Panda Cookie Cutter

    Dear Customer,
    Our new stocks for the cookie cutters should arrive around mid April. You may email to gikivbox@gmail.com and we will inform you once the stock is here. Thank you.

  • Question : Panda cookie cutteNov 24, 2014

    May I check when will the panda cookie cutter stock coming in?

    Thank you

    Answer : [Re] Panda cookie cutte

    Dear Customer,
    Thank you for your inquiry. I'm sorry the new stock will not come in soon. Our apologies.

  • Question : DeliveryJan 13, 2014

    Hi,

    I'd like to check if i place an order today or tomorrow, will i be able to receive the items on saturday (18 Jan 2014)?

    Do let me know.

    Thank you!

    Answer : [Re] Delivery

    Dear Customer,
    Thank you for your interest in our products. We have ready stock and will mail out items the next day after paid order. Singpost generally takes 2-3 working days to deliver. They do not deliver mails on Saturday and Sunday. If you order before Wednesday, you have high chance to get it before Saturday, but I can't promise as it is beyond my control. Hope my reply helps. Thank you.

*** [Buy 5 Get 1 Free] Korean Style Seal Sticker ***
*** [Buy 5 Get 1 Free] Korean Style Seal Sticker ***
Item Q&A
  • Question : Self-CollectionJan 27, 2016

    Hi I am interested in getting the following items from your shop, but I have not place my order yet.

    1. Yellow Bear (x16 pieces) - 2 sets
    2. Chinese Thank You (x16) - 1 sets
    3. Chinese Traditional Handmade (x8) - 2 sets

    As I need these gift stickers urgently, will it possible if I could arrange a meet-up with you? I understand that you
    schedule your meetings at Beauty World MRT, and I am willing to make my way there to have a self-collection.
    If you are okay with scheduling a self-collection, I will make my order :)

    Do feel free to approach me if you have any queries! Thank you and looking forward to your favourable reply.

    Answer : [Re] Self-Collection

    Dear Customer,
    I think I have answsered your queries; thanks again for buying from us.