Q&A board

Q & A Lists
Item Question & Answer
Samsung S2 i9100 Battery 1650mAh 3.7V Compatible
Samsung S2 i9100 Battery 1650mAh 3.7V Compatible
Item Q&A
  • Question : Inquiry for the item from 239****May 18, 2019

  • Question : Inquiry related delivery from 239****May 15, 2019

  • Question : warrantyAug 25, 2018

    Any warranty ? the battery made in ? brand new ?

    Answer : [Re] warranty

    7 day in store warranty, made in china. new.

Universal Car Camera Holder Mount Glass Suction Cup Sport Camera SJ4000 SJ5000 SJ6000
Universal Car Camera Holder Mount Glass Suction Cup Sport Camera SJ4000 SJ5000 SJ6000
Item Q&A
  • Question : Inquiry for the item from bob****May 22, 2019

  • Question : Inquiry for the item from 237****Mar 09, 2019

    Dear Seller,

    i already have Marbella MX6 HD equipment, but the holder is damaged and cannot rubber stick to the windscreen.

    Do you just sell the holder only?

    Thank you.

    Answer : [Re] Inquiry for the item from 237****

    Do u have a photo of the damage part so we can understand what is it thank u

Clip On Mini Microphone Audio Mono 3.5mm for Phones/PC/Laptop/Computer
Clip On Mini Microphone Audio Mono 3.5mm for Phones/PC/Laptop/Computer
Item Q&A
  • Question : Inquiry related return and exchange from 211****May 17, 2019

    Hi Seller,

    Item received was defective and unable to use. Mic was tested out with different computer and additional working spare working mic and it is deemed as defective. Kindly arrange for an exchange.

    Answer : [Re] Inquiry related return and exchange from 211****

    sorry dear, we dont know this will happen. we will return u ok ;)

    Question : [Re] Inquiry related return and exchange from 211****

    Hi Seller,

    May i know if you're sending another working mic or are you doing a refund?

    Answer : [Re] Inquiry related return and exchange from 211****

    We will refund u

    Question : [Re] Inquiry related return and exchange from 211****

    Okay. Thank you

    Answer : [Re] Inquiry related return and exchange from 211****

    welcome

  • Question : Inquiry for the item from squ****Feb 20, 2019

  • Question : Inquiry from jon****May 07, 2018

iPad 2/3/4 Screen Protector Plastic Film Crystal Clear Glossy / Matte 0.1mm
iPad 2/3/4 Screen Protector Plastic Film Crystal Clear Glossy / Matte 0.1mm
Item Q&A
  • Question : Inquiry for the item from sho****May 08, 2019

    Hi, does this fits Ipad 2019 9.7inch? Thanks.

    Answer : [Re] Inquiry for the item from sho****

    do u have a home button? if yes, ya u can use this screen protector

    Question : [Re] Inquiry for the item from sho****

    Yes! Oh great, thanks!

    Answer : [Re] Inquiry for the item from sho****

    ok

    Question : [Re] Inquiry for the item from sho****

    Hi pls advise thanks

    Answer : [Re] Inquiry for the item from sho****

    .

100% Original Authentic Apple iPhone 7/8/PLUS/X Earphone Audio Adapter Converter 3.5mm Jack
100% Original Authentic Apple iPhone 7/8/PLUS/X Earphone Audio Adapter Converter 3.5mm Jack
Item Q&A
  • Question : Inquiry for the item from lee****May 17, 2019

  • Question : Inquiry related delivery from Ali****Dec 05, 2018

    Isn't the singapore normail mail gor tracking number ?will lost parcel?

    Answer : [Re] Inquiry related delivery from Ali****

    Sorry no tracking number.

  • Question : Inquiry for the item from msp****Apr 08, 2018

    Hi, can this be used for calling? Or only for listening to music?

    Answer : [Re] Inquiry for the item from msp****

    Both. This is original apple product.

Smallest Card Reader Micro SD/TF/SDXC/SDHC USB 2.0 with Strap PC/Laptop/Computer
Smallest Card Reader Micro SD/TF/SDXC/SDHC USB 2.0 with Strap PC/Laptop/Computer
Item Q&A
  • Question : Inquiry for the item from sta****May 14, 2019

    Does it support sdxc?

    Answer : [Re] Inquiry for the item from sta****

    Support micro sd tf size

    Question : [Re] Inquiry for the item from sta****

    I don't understand. Mine is sdxc. Can?

    Answer : [Re] Inquiry for the item from sta****

    yes can ;)

    Question : [Re] Inquiry for the item from sta****

    Ok thanks alot

    Answer : [Re] Inquiry for the item from sta****

    ok

  • Question : Inquiry for the item from or.****Apr 23, 2019

    Hi seller,
    Are u selling the adapter or micro SD card?
    I need 2GB or 4GB mirco SD card. do u sell?

    Answer : [Re] Inquiry for the item from or.****

    no

GoPro Hero 3/3 Plus + Battery 3.7V 1600mAh AHDBT-301 Compatible
GoPro Hero 3/3 Plus + Battery 3.7V 1600mAh AHDBT-301 Compatible
Item Q&A
  • Question : Inquiry for the item from ash****May 12, 2019

30M HDMI Dual RJ45 LAN CAT5E CAT6 1080P HDMI Extender Repeater 3D For HDTV PS3
30M HDMI Dual RJ45 LAN CAT5E CAT6 1080P HDMI Extender Repeater 3D For HDTV PS3
Item Q&A
  • Question : Inquiry related delivery from dav****May 12, 2019

    Self Collection available?

    Answer : [Re] Inquiry related delivery from dav****

    Yes have our address is at the bottom of the item page;)

Type C to Audio 3.5mm Female Aux Jack Adapter Converter Cable 8cm
Type C to Audio 3.5mm Female Aux Jack Adapter Converter Cable 8cm
Item Q&A
  • Question : Inquiry for the item from chr****May 11, 2019

    Hi seller, can this use on Samsung S10 to conect sound system ?

    Answer : [Re] Inquiry for the item from chr****

    no

  • Question : Inquiry for the item from tie****Apr 09, 2019

    Can this be used to adapt iphone 6s headset to iphone XR?

    Answer : [Re] Inquiry for the item from tie****

    hi dear this is type c not lightning port

  • Question : Inquiry for the item from cho****Nov 26, 2018

    Hi seller, does this work with iPhone 8 Plus? Thanks

    Answer : [Re] Inquiry for the item from cho****

    no

  • Question : Inquiry for the item from Cai****Aug 03, 2018

    Does this work with google pixel 2?

    Answer : [Re] Inquiry for the item from Cai****

    Sorry not sure.

Mini Travel Electric Frying Pan Steam Egg Cooker Fried Steak Sandwich
Mini Travel Electric Frying Pan Steam Egg Cooker Fried Steak Sandwich
Item Q&A
  • Question : Inquiry for the item from 261****May 08, 2019

    how can I make the second level of the steam function? Because your free gift is only included one level equipment, but the pic shows we have 2 levels for steam function.

    Answer : [Re] Inquiry for the item from 261****

    U can steam egg. we include egg holder and metal plate.

  • Question : Inquiry for the item from kum****May 01, 2019

    Can Frying Pan be washed?

    Answer : [Re] Inquiry for the item from kum****

    can. avoid the electric plug wire

    Question : [Re] Inquiry for the item from kum****

    Could you answer my latest question as I am deciding whether to buy it or not?

    Answer : [Re] Inquiry for the item from kum****

    where is the electric plug wire located? Is it at the end of handle as shown in picture?

    Question : [Re] Inquiry for the item from kum****

    can. avoid the electric plug wire photo in the page. yes end of handle.

English US Layout Keyboard Stickers Standard Letter Non-transparent Waterproof
English US Layout Keyboard Stickers Standard Letter Non-transparent Waterproof
Item Q&A
  • Question : Inquiry for the item from pag****May 06, 2019

    Hi, is the keyboard sticker also available at Peninsular shopping centre branch? Can I purchase it there instead?Is the shop open today?

    Answer : [Re] Inquiry for the item from pag****

    u can purchase at sim lim sq #05-79 12-8pm ;)

13 inch/14 inch/15 inch/17 inch Laptop Keyboard Protector Translucent Matte Silicone Rubber
13 inch/14 inch/15 inch/17 inch Laptop Keyboard Protector Translucent Matte Silicone Rubber
Item Q&A
  • Question : Inquiry from win****May 05, 2019

    Hi,

    I have made payment in DBS paylah but it does not show in Qoo10 app. Please check my attached screenshot.

    Answer : [Re] Inquiry from win****

    hi dear we havent receive ur order yet. if have we will send out.

  • Question : self collectionJun 01, 2018

    I don't know how to order with self collection. pls advise. Thanks

    Answer : [Re] self collection

    yes please self collect at peninsula shopping centre hotel #01-18

Samsung Note 3 Battery 3200mAH B800BE Compatible
Samsung Note 3 Battery 3200mAH B800BE Compatible
Item Q&A
  • Question : Inquiry for the item from Mas****May 02, 2019

    This battery can use on Model SM-N9005. Galaxy note3

    Answer : [Re] Inquiry for the item from Mas****

    yes can

    Question : [Re] Inquiry for the item from Mas****

    Advise manufacture info for Note 3 and date of product. Thank you.

    Answer : [Re] Inquiry for the item from Mas****

    No date.

Mini Hand Wrist Strap Lanyard Hanger Holder Camera/Keys/Phone/USB/Card Reader
Mini Hand Wrist Strap Lanyard Hanger Holder Camera/Keys/Phone/USB/Card Reader
Item Q&A
  • Question : Inquiry for the item from vic****Apr 22, 2019

    S$1.30 for Singpost normal mail .

    Is Wrist Strap that heavy?

    Answer : [Re] Inquiry for the item from vic****

    No just in case loss of mail on our cost

Transformer Voltage Converter 220V 110V/110V 220V Power Adapter 100W
Transformer Voltage Converter 220V 110V/110V 220V Power Adapter 100W
Item Q&A
  • Question : Inquiry for the item from mit****Apr 19, 2019

  • Question : Inquiry for the item from Xie****Oct 25, 2018

    Hi, I bought an electrical appliance from China which is 110v. I would like to use it in SG and TH which runs in 220v. Can I use this converter for the purpose? Thanks

    Answer : [Re] Inquiry for the item from Xie****

    Yes can.

  • Question : Travelling to JapanOct 02, 2018

    Hi, I be travelling to japan. Do i need to use this step up converter to charge my hp when im there? or just a travel adaptor will do?

    Answer : [Re] Travelling to Japan

    If u bought ur charger in sg yes u can use just a travel adapter.

    Question : [Re] Travelling to Japan

    Ok Thanks

    Answer : [Re] Travelling to Japan

    welcome

  • Question : Inquiry from lim****Jun 12, 2018

    Hi, i bought one eletrical appliance fr Japan to be used in Singapore. The detail power of the appliance is:

    Power input 5V/DC/0.5A and power consumption is 2.5w.

    Pls advise whether this voltage converter can be used for this purpose.

    Answer : [Re] Inquiry from lim****

    Hi, is your power devices need more thank 100W? If less than 100W, yes it is suitable. thank you.

    Question : [Re] Inquiry from lim****

    According to its detail in the box, it stated power consumption is only 2.5 w. So can this be use? As the voltage converter offerd by you is 100w

    Answer : [Re] Inquiry from lim****

    Yes 100w is max.Can use.

  • Question : Inquiry for the item from jen****May 06, 2018

    Hi, I am bringing my Singapore electronic items like kettle and hair straighter at 240V to Europe. Can this transformer cater for these electronic items?

    Answer : [Re] Inquiry for the item from jen****

    Yes can unless ur devices uses 100W and below

1m Digital Toslink Optical Optic Fiber Audio Cable
1m Digital Toslink Optical Optic Fiber Audio Cable
Item Q&A
  • Question : Inquiry related delivery from kan****Apr 18, 2019

    Hi Seller. May I purchase the cable and collect from you in the northeast? Anywhere in the northeast area?

    Appreciate it.

    Answer : [Re] Inquiry related delivery from kan****

    hi dear, self collection only in store.

  • Question : Inquiry for the item from sup****Jan 28, 2019

    Hi Bargain basement, Good morning. I'm interested to buy the above item. May I know can self-collect the item at your shop, Sim Lim Square ? I'll be there this Wednesday, please advise, thanks

    Answer : [Re] Inquiry for the item from sup****

    Okay u can show this app for this price, we will reserve 1pc for u at tomorrow. becuz stock running low left 1 piece.

    Question : [Re] Inquiry for the item from sup****

    Thanks but I already bob from other shop. Will place order next time.

    Answer : [Re] Inquiry for the item from sup****

    Okay no problem

  • Question : Inquiry from mel****Nov 23, 2018

    how many meters long

    Answer : [Re] Inquiry from mel****

    1 meter

  • Question : Self collectionOct 18, 2018

    Hi

    If I come to self-Collect, do I just pay the Q-price and no need Singpost postage?
    What's your opening hours?
    thank you

    Answer : [Re] Self collection

    opening hour 12-8pm on weekday walkin store no need shipping fee.

iPad Air 1/2 Pro 9.7 Screen Protector Plastic Film 0.1mm Clear / Matte
iPad Air 1/2 Pro 9.7 Screen Protector Plastic Film 0.1mm Clear / Matte
Item Q&A
  • Question : Inquiry for the item from web****Apr 16, 2019

    Does this screen fits 2018 iPad Pro 9.7"?

    Answer : [Re] Inquiry for the item from web****

    your ipad have home screen button circle at bottom? if yes, can use.

Air Duster Remover Multi Purpose Cleaner Keyboard Laptop CD Camera Compressed Air Spray 400ML
Air Duster Remover Multi Purpose Cleaner Keyboard Laptop CD Camera Compressed Air Spray 400ML
Item Q&A
  • Question : Inquiry for the item from act****Apr 12, 2019

    Can it be used to clean the camera's battery as well?

    Answer : [Re] Inquiry for the item from act****

    hi dear sorry we not sure

  • Question : Inquiry related delivery from sto****Feb 04, 2019

  • Question : DeliverySep 11, 2018

VGA to HDMI Converter Cable Adapter 1080P PC/Laptop to HDTV/Projector/Screen
VGA to HDMI Converter Cable Adapter 1080P PC/Laptop to HDTV/Projector/Screen
Item Q&A
  • Question : Inquiry for the item from chi****Apr 09, 2019

    Hi Seller,

    What's the HDMI version of this converter?

    Hope to hear from you soon.

    Answer : [Re] Inquiry for the item from chi****

    hi dear it is 1.4V standard,

    Question : [Re] Inquiry for the item from chi****

    Hi Seller,

    Thank you for your reply. Will this support a laptop with VGA to project on HDMI connection to a projector?

    Answer : [Re] Inquiry for the item from chi****

    Does it comes with audio connection?

    Question : [Re] Inquiry for the item from chi****

    Sorry I mean audio output? cause didn't see it on the pictures?

    Answer : [Re] Inquiry for the item from chi****

    hi dear yes have audio input cable, this cable is vga computer to hdmi projector.

  • Question : Inquiry for the item from joo****Mar 24, 2019

    Hi

    i wish to project the notebook display to the monitor.
    The input side is from the notebook's female vga connector and the output side is the monitor hdmi port. Can this adapter support this requirement?

    Answer : [Re] Inquiry for the item from joo****

    yes correct, this cable if from a vga to hdmi monitor.

  • Question : Inquiry related return and exchange from yon****Feb 12, 2019

    Hi,
    I have purchase this item but recently just try use.
    I have plug in this into pc but pc didn't have any response.

    It is maybe not suitable or the cable already spoilt.
    Can you help?

    Answer : [Re] Inquiry related return and exchange from yon****

    Hi, is ur order recently? can i have ur order number?

    Question : [Re] Inquiry related return and exchange from yon****

    283543656

    Answer : [Re] Inquiry related return and exchange from yon****

    This direction to Vga to hdmi, not Hdmi to vga. Did u plug in microusb power?

    Question : [Re] Inquiry related return and exchange from yon****

    Yes I know and I have tester for 2pc. Projector in good condition
    Microusb power is already plug in

    Answer : [Re] Inquiry related return and exchange from yon****

    Okay, u can bring the items to Peninsula Shopping Centre #01-18 12-8pm mon-fri, we can exchange for u. ;)

    Question : [Re] Inquiry related return and exchange from yon****

    OK, will ask my colleague to bring it down for exchange

    Answer : [Re] Inquiry related return and exchange from yon****

    Okay thank u.

    Please bring down by next friday, Otherwise warranty will void valid only from 7 days when purchase. as u have purchase last year abt 4 months back.
    (Feb 17, 2019 22:41)

    .
    (Mar 05, 2019 19:35)

  • Question : Inquiry for the item from yon****Nov 16, 2018

    Hi, I need 2 pcs but cannot change it. It is oos?

    Answer : [Re] Inquiry for the item from yon****

    On Qpost : sorry we left 1 pieces

    Question : [Re] Inquiry for the item from yon****

    Noted and I had place the order.

    Answer : [Re] Inquiry for the item from yon****

    thank u ;)

  • Question : Inquiry for the item from jas****Oct 03, 2018

    Hi can i ask if i can go to yr shop to test e item n immediately wil do a purchase immediately if it can work?

    Answer : [Re] Inquiry for the item from jas****

    Hi im sorry we dont have monitor to you to test the item.

    Question : [Re] Inquiry for the item from jas****

    Ok sure thx

    Answer : [Re] Inquiry for the item from jas****

    welcome

+View all Notice, FAQ, Q&A >>
Type C to Earphone Audio 3.5mm Braided Cable Adapter Converter 13cm
Type C to Earphone Audio 3.5mm Braided Cable Adapter Converter 13cm
Item Q&A
  • Question : Inquiry for the item from ash****Apr 08, 2019

    Does it support mic function?

    Answer : [Re] Inquiry for the item from ash****

    hi dear, sorry we dono.

  • Question : Inquiry for the item from fan****Mar 22, 2019

    Is it compatible with Google pixel XL 2?

    Answer : [Re] Inquiry for the item from fan****

    No

  • Question : Inquiry for the item from Mic****Feb 11, 2019

    Can this be used with Apple iPad Pro 11 inch?

    Answer : [Re] Inquiry for the item from Mic****

    Sorry not sure u can to our store and try it. ;)

    .
    (Mar 05, 2019 19:38)

Asus Zenfone C/Selfie/Zenfone 2/Laser 2 5.0 Silicone Soft Rubber Clear Transparent TPU Case
Asus Zenfone C/Selfie/Zenfone 2/Laser 2 5.0 Silicone Soft Rubber Clear Transparent TPU Case
Item Q&A
  • Question : Inquiry for the item from shu****Apr 06, 2019

    i bought wrong type,can i exchange ?

    Answer : [Re] Inquiry for the item from shu****

    Sorry dear mobile laptop cases, we cant change.

  • Question : Inquiry for the item from shu****Mar 31, 2019

    wic one is zenfone selfie ?

    Answer : [Re] Inquiry for the item from shu****

    Hi dear, selfie model is indicate at the photo or options.

Tripod Gorilla Holder Stand Mount Clamp for Universal DSLR/Camera/GoPro 25cm
Tripod Gorilla Holder Stand Mount Clamp for Universal DSLR/Camera/GoPro 25cm
Item Q&A
Displayport to HDMI Adapter Converter 1080P 10.2Gbps for PC/Monitor/Desktop/ETC
Displayport to HDMI Adapter Converter 1080P 10.2Gbps for PC/Monitor/Desktop/ETC
Item Q&A
  • Question : Inquiry for the item from 261****Apr 01, 2019

    I would like to purchase this item directly from shop. Kindly advise whether there is stock ready in Peninsula Shopping Center?

    Answer : [Re] Inquiry for the item from 261****

    Hi dear, yes we open 12-8pm on weekday ;)

    Question : [Re] Inquiry for the item from 261****

    alright, I will drop by later maybe around 7pm. Thanks.

    Answer : [Re] Inquiry for the item from 261****

    OK

3 in 1 USB Type C 3.1/Micro USB/USB 3.0 OTG Multi Card Reader SD/Micro SD/PC/Android
3 in 1 USB Type C 3.1/Micro USB/USB 3.0 OTG Multi Card Reader SD/Micro SD/PC/Android
Item Q&A
  • Question : Inquiry for the item from kf7****Apr 01, 2019

    seller i have not rece my items ( no 125734338 ) pls help

    Answer : [Re] Inquiry for the item from kf7****

    hello pls help didnt rece my items

    Question : [Re] Inquiry for the item from kf7****

    Hi dear we have posted to 24 raffles place clifford centre #29-01 sg 048621. Have u check ur mailbox?

  • Question : Inquiry for the item from gea****Oct 20, 2018

  • Question : Inquiry for the item from ben****Apr 08, 2018

iPhone 7/8 Plus Film TPU Plastic Crystal Clear/Matte Anti Glare 0.1mm Screen Protector
iPhone 7/8 Plus Film TPU Plastic Crystal Clear/Matte Anti Glare 0.1mm Screen Protector
Item Q&A
  • Question : Inquiry for the item from wen****Mar 29, 2019

    Hi. May i check if you have stock for this item, for iphone 7, available at Peninsula? i will be heading down on 1 april.

    Answer : [Re] Inquiry for the item from wen****

    Hi dear, yes instock u can show the staff for this item;) we open 12-8pm on weekday

1 Pair 2 Pieces Headset Headphone Earphone Sponge Ear Pads Foam Cover 60cm 2.35 inch Black
1 Pair 2 Pieces Headset Headphone Earphone Sponge Ear Pads Foam Cover 60cm 2.35 inch Black
Item Q&A
Phone Battery External Micro USB Charger Wall Samsung/Huawei/Nokia/Android/ETC
Phone Battery External Micro USB Charger Wall Samsung/Huawei/Nokia/Android/ETC
Item Q&A
Cable/Earphone Organizer Winder Clear Transulcent Case Holder 1 piece
Cable/Earphone Organizer Winder Clear Transulcent Case Holder 1 piece
Item Q&A
  • Question : Inquiry from she****Mar 21, 2019

  • Question : Inquiry for the item from nik****Oct 16, 2018

    Hi. I’ve sent an inquiry about receiving defective item. Pls help to check and confirm. Thanks.

    Answer : [Re] Inquiry for the item from nik****

    Sorry. Just saw your reply. Pls ignore this message.

    Question : [Re] Inquiry for the item from nik****

    ok