Q&A board

Available
MON~FRI : 10:00am ~ 6:00pm
SAT : 10:00am ~ 1:00pm
SUN, Holiday : day off
Q & A Lists
Item Question & Answer
Baseus Bluetooth transmitter Wireless Bluetooth Receiver for Earphone Headphone Speakr 3.5 Aux Bluet
Baseus Bluetooth transmitter Wireless Bluetooth Receiver for Earphone Headphone Speakr 3.5 Aux Bluet
Item Q&A
  • Question : Inquiry for the item from avr****Oct 23, 2019

    Hi, you are selling the transmitter only or with earphones? Looking for a transmitter to connect from RCA to Bluetooth speakers. Thanks

    Answer : [Re] Inquiry for the item from avr****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

Baseus Encok Wireless headphone D02 Black - EXPORT SET
Baseus Encok Wireless headphone D02 Black - EXPORT SET
Item Q&A
  • Question : Inquiry for the item from 233****Oct 23, 2019

    My order no. : 307639456
    Just received yesterday.
    Is this broken or dislodge?
    Please advise.
    Thank you very much

    Answer : [Re] Inquiry for the item from 233****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from sum****Oct 20, 2019

Baseus 10000mAh LCD Quick Dual USB Power Bank Charger [iPhone X 8 7 6 Samsung Xiaomi]
Baseus 10000mAh LCD Quick Dual USB Power Bank Charger [iPhone X 8 7 6 Samsung Xiaomi]
Item Q&A
  • Question : Inquiry related return and exchange from vic****Oct 22, 2019

  • Question : Inquiry for the item from gar****Sep 08, 2019

    Does the powerbank comes with any charging cable?

    Answer : [Re] Inquiry for the item from gar****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from ooi****May 13, 2019

    Hi, may I know what is the size for this power bank?

    Answer : [Re] Inquiry for the item from ooi****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry from emi****Feb 04, 2019

  • Question : Inquiry for the item from boo****Dec 08, 2018

+View all Notice, FAQ, Q&A >>
Baseus mechanical eye Six-in-one smart HUB docking station (Type-C to PD of HDMIUSB3.03RJ45 Ethernet
Baseus mechanical eye Six-in-one smart HUB docking station (Type-C to PD of HDMIUSB3.03RJ45 Ethernet
Item Q&A
  • Question : Inquiry related delivery from qoo****Oct 22, 2019

    Hello, pls check your new order. I ordered and it is still on request for 4 days and no action by seller? By end of today, I will cancel.

    Answer : [Re] Inquiry related delivery from qoo****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from eml****Oct 13, 2019

    Any warranty?

    Answer : [Re] Inquiry for the item from eml****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

Baseus Foldable Mini USB Fans Car Back Seat Cooler Fan Portable Air Cooling Fan for Home Travel Car
Baseus Foldable Mini USB Fans Car Back Seat Cooler Fan Portable Air Cooling Fan for Home Travel Car
Item Q&A
  • Question : Inquiry related delivery from muh****Oct 21, 2019

    Where can I collect the item? When will it be shipped out? Can you send to the nearest 7-11 near my house?

    Answer : [Re] Inquiry related delivery from muh****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

    Question : [Re] Inquiry related delivery from muh****

    Okay will do

    Answer : [Re] Inquiry related delivery from muh****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from sks****Oct 02, 2019

    Hi

    Can I just do a self collection ?

    Do I still need to make a purchase here then self collect? Or simply walk in to your shop?

    Answer : [Re] Inquiry for the item from sks****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry related delivery from jjm****Sep 22, 2019

  • Question : Inquiry related delivery from bab****Jun 25, 2019

    Hi, when will Order no. 298470068 and 298470069 be posted out? When estimate to receive? Thanks.

    Answer : [Re] Inquiry related delivery from bab****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry related delivery from izh****Jun 24, 2019

    Hi,

    When will I be able to receive the fans? Items ordered on 19 June 2019.
    Sent sms to the number provided but no response.

    Answer : [Re] Inquiry related delivery from izh****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

+View all Notice, FAQ, Q&A >>
Baseus for Apple Watch Charger USB Cable for iPhone X Charging Cable USB Type C and Micro USB 4in1 C
Baseus for Apple Watch Charger USB Cable for iPhone X Charging Cable USB Type C and Micro USB 4in1 C
Item Q&A
  • Question : Inquiry for the item from 676****Oct 21, 2019

    hi Seller,
    This item can also charge to Apple Watch Series 5?

    thanks.

    Answer : [Re] Inquiry for the item from 676****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from 212****Jul 02, 2019

    Yes I msg that number and was told the stock was not available for WEEKS!

    Answer : [Re] Inquiry for the item from 212****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from 212****Jul 02, 2019

    Hi

    Do you still have stock on this item?

    Answer : [Re] Inquiry for the item from 212****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry related delivery from aar****Jul 01, 2019

    Hi, I already ordered for a week but item has not shipped , any reason for delay ?

    Answer : [Re] Inquiry related delivery from aar****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

Baseus 3D Anti Peeping Tempered Privacy Glass Screen Protector [iPhone X]
Baseus 3D Anti Peeping Tempered Privacy Glass Screen Protector [iPhone X]
Item Q&A
  • Question : Inquiry for the item from ade****Oct 20, 2019

    Hi Seller,

    My iphone Xs currently has a tempered glass, do I need to remove before I can put the glass screen protector?

    Answer : [Re] Inquiry for the item from ade****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from hui****Jun 04, 2019

  • Question : Inquiry for the item from con****Feb 17, 2019

    Do u offer one for iPhone 8 Plus? Let me know

    Answer : [Re] Inquiry for the item from con****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from zam****Dec 27, 2018

    Hi, u provide installation of the tempered glass?

    Answer : [Re] Inquiry for the item from zam****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

Baseus Mini Car Vacuum Cleaner Portable Wireless Handheld 4000Pa Auto Strong Suction Car Interior Cl
Baseus Mini Car Vacuum Cleaner Portable Wireless Handheld 4000Pa Auto Strong Suction Car Interior Cl
Item Q&A
Baseus 10000mAh Power Bank Qi Wireless Charger Powerbank for iPhone Samsung Huawei Quick Charge 3.0
Baseus 10000mAh Power Bank Qi Wireless Charger Powerbank for iPhone Samsung Huawei Quick Charge 3.0
Item Q&A
  • Question : Inquiry for the item from eri****Oct 18, 2019

    What is the charging wire in the box and how long is the wire given?

    Answer : [Re] Inquiry for the item from eri****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from ray****Sep 30, 2019

    Do you have a similar model but without wireless charging?

    Answer : [Re] Inquiry for the item from ray****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

Baseus Bluetooth Selfie Stick Portable Handheld Smart Phone Camera Tripod with Wireless Remote
Baseus Bluetooth Selfie Stick Portable Handheld Smart Phone Camera Tripod with Wireless Remote
Item Q&A
  • Question : Inquiry related delivery from lhj****Oct 16, 2019

    Hello! If I order now by qexpress can I get it by this Sunday? Thanks!

    Answer : [Re] Inquiry related delivery from lhj****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

Baseus High Transparent Silicone Case For iPhone 11 2019 Ultra Thin Soft TPU Cover Case For iPhone 1
Baseus High Transparent Silicone Case For iPhone 11 2019 Ultra Thin Soft TPU Cover Case For iPhone 1
Item Q&A
  • Question : Inquiry related delivery from ain****Oct 15, 2019

    Hi

    Why the status still reflects as "shipping requested"? I ordered on 12 Oct 19 and till now, it's not yet shipped out?

    Answer : [Re] Inquiry related delivery from ain****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from 244****Sep 19, 2019

    Hi can i collect this at your store pickup today?

    Answer : [Re] Inquiry for the item from 244****

    Type : For iPhone 11 Pro Max - 6.5inch
    Color : Transparent Black

    Question : [Re] Inquiry for the item from 244****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

Baseus 30000mAh Power Bank USB Type C PD 3.0 Fast Charging Quick Charge 3.0 Powerbank for iPhone Hua
Baseus 30000mAh Power Bank USB Type C PD 3.0 Fast Charging Quick Charge 3.0 Powerbank for iPhone Hua
Item Q&A
  • Question : Inquiry for the item from pck****Oct 15, 2019

    Order no. 306199238, has it been shipped? Ordered on 6 Oct 2019, till now still have not received.

    Answer : [Re] Inquiry for the item from pck****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry related delivery from fly****Oct 14, 2019

    Hi,whats the estimate time of arrival?

    Answer : [Re] Inquiry related delivery from fly****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from fan****Sep 25, 2019

    Hi if I buy today can I collect tomorrow?

    Answer : [Re] Inquiry for the item from fan****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from hen****Sep 13, 2019

    Any warranty for this item after purchased?

    Regards

    Answer : [Re] Inquiry for the item from hen****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from hen****Sep 13, 2019

Baseus Luxury Plating Gradient Hard Plastic Case [iPhone 8 8 Plus 7 7 Plus]
Baseus Luxury Plating Gradient Hard Plastic Case [iPhone 8 8 Plus 7 7 Plus]
Item Q&A
  • Question : Inquiry for the item from cur****Oct 15, 2019

    After paying additional money for postal service per seller’s instruction through WHATSAPP (97925231), item was not received till date and seller turned unresponsive despite multiple text messages reminder since 7 Sep 2019.

    Answer : [Re] Inquiry for the item from cur****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

Baseus Wireless Charger For iPhone X XS MAX XR 8 Fast Wireless Full load 3 in 1 Charging Pad for Air
Baseus Wireless Charger For iPhone X XS MAX XR 8 Fast Wireless Full load 3 in 1 Charging Pad for Air
Item Q&A
  • Question : Inquiry for the item from d.l****Oct 12, 2019

    Can I check how long is the charging time for Apple Watch Series 5 using this product ? I’ve tested on this unit which I bought , it takes almost 8hours to fully charge the watch but the iPhone is pretty fast .

    Answer : [Re] Inquiry for the item from d.l****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from got****Oct 10, 2019

  • Question : Inquiry for the item from myt****Sep 22, 2019

  • Question : Inquiry for the item from jar****Sep 19, 2019

    Hi can the 2in1 charger charge Apple Watch series 1 with latest software?

    Answer : [Re] Inquiry for the item from jar****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from ali****Sep 03, 2019

    Can charge samsung watch and Samsung phone?

    Answer : [Re] Inquiry for the item from ali****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

+View all Notice, FAQ, Q&A >>
Baseus TYPE C Male to USB Female Cable Adapter Converter USB C to USB [Male to Female] Charger
Baseus TYPE C Male to USB Female Cable Adapter Converter USB C to USB [Male to Female] Charger
Item Q&A
  • Question : Inquiry for the item from Art****Oct 12, 2019

    Does it work with IOS 13/ ipad pro 2018?

    Answer : [Re] Inquiry for the item from Art****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from hui****Jan 02, 2019

Baseus Gravity Car Phone Holder For iPhone X Samsung S10 Suction Cup Car Mount Holder For Phone in C
Baseus Gravity Car Phone Holder For iPhone X Samsung S10 Suction Cup Car Mount Holder For Phone in C
Item Q&A
  • Question : Inquiry related delivery from don****Oct 11, 2019

    Hi

    May i know why the order take so long to send out?


    Don

    Answer : [Re] Inquiry related delivery from don****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from mar****Aug 23, 2019

    Can this phone holder be used for iPhone 8+?

    Answer : [Re] Inquiry for the item from mar****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from dad****Aug 23, 2019

  • Question : Inquiry related cancel and refund from jcg****Aug 01, 2019

    Hi I have not received my item and have reply from your side, what’s going on?
    If no reply, I demand a refund

    Answer : [Re] Inquiry related cancel and refund from jcg****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from md.****Jul 05, 2019

    Baseus Gravity Car Phone Holder For iPhone X Samsung S10 Suction Cup Car Mount Holder in stock? Red colour.. The current promo $9.90... Can self collect today?

    Answer : [Re] Inquiry for the item from md.****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

+View all Notice, FAQ, Q&A >>
Baseus Type c to 3.5mm AUX earphone headphone adapter usb c to 3.5 jack audio cable for Huawei Mate
Baseus Type c to 3.5mm AUX earphone headphone adapter usb c to 3.5 jack audio cable for Huawei Mate
Item Q&A
  • Question : Inquiry for the item from ser****Oct 10, 2019

    Is it suitable for Samsung galaxy note 10 plus?

    Answer : [Re] Inquiry for the item from ser****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from fly****Oct 01, 2019

  • Question : Inquiry for the item from Kop****Sep 19, 2019

    Does this work with Samsung Note 10+?

    Answer : [Re] Inquiry for the item from Kop****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from 235****Sep 18, 2019

    Dear Seller,

    Wish to find out when you will deliver the above mentioned cable to me.

    Thank you

    Answer : [Re] Inquiry for the item from 235****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

Baseus Coque Thin Weaving Patterned Silicone Case [iPhone 8 8 Plus]
Baseus Coque Thin Weaving Patterned Silicone Case [iPhone 8 8 Plus]
Item Q&A
  • Question : Inquiry for the item from 233****Oct 10, 2019

  • Question : Inquiry for the item from xia****Mar 19, 2018

    Hi what phone model is it for? And what colour? Thanks.

    Answer : [Re] Inquiry for the item from xia****

    Dear Customer,

    Yes have. U may choose options now.
    Thank you very much!

    Sincerely,
    Baseus

Baseus FM Transmitter Aux Modulator Wireless Bluetooth Handsfree Car Kit Car Audio MP3 Player Quick
Baseus FM Transmitter Aux Modulator Wireless Bluetooth Handsfree Car Kit Car Audio MP3 Player Quick
Item Q&A
  • Question : Inquiry related delivery from cyr****Oct 09, 2019

    How to know if item is already available for Store Pickup? Nobody answer WhatsApp about my order

    Answer : [Re] Inquiry related delivery from cyr****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

Baseus S06 Neckband Bluetooth Earphone Wireless headphone [Xiaomi iPhone]
Baseus S06 Neckband Bluetooth Earphone Wireless headphone [Xiaomi iPhone]
Item Q&A
  • Question : Inquiry for the item from 233****Oct 03, 2019

    Hi seller

    Do the earphones come with the in-ear hooks for sports use cos your pictures do not show it but pictures on boxes received from buyers show them ? Kindly advise. Thanks.

    Answer : [Re] Inquiry for the item from 233****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

    Question : [Re] Inquiry for the item from 233****

    Hi seller

    I have sent messages to the WhatsApp number but there has been no response. Looking forward to your replies. thanks.

    Answer : [Re] Inquiry for the item from 233****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from gan****Jun 15, 2019

    Where to pick up. Where is your store

    Answer : [Re] Inquiry for the item from gan****

    Hi,

    As our business is close for the week, all inquiries will be reverted ASAP upon our return on Friday.
    Apologies for inconvenience caused and thank you for your understanding.

  • Question : Inquiry for the item from Zee****Oct 19, 2018

    May I know the warrant period

    Answer : [Re] Inquiry for the item from Zee****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from eli****Oct 17, 2018

    hi, can this pair to 2 different devices?

    Answer : [Re] Inquiry for the item from eli****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from tho****Oct 04, 2018

    Hi,

    What is the warranty period for this?

    Thanks.

    Answer : [Re] Inquiry for the item from tho****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

+View all Notice, FAQ, Q&A >>
Baseus 0.3mm Protective Tempered Glass For iPhone 11 2019 Glass Full Coverage Screen Protector Glass
Baseus 0.3mm Protective Tempered Glass For iPhone 11 2019 Glass Full Coverage Screen Protector Glass
Item Q&A
  • Question : Inquiry for the item from gra****Oct 07, 2019

    May I confirm it’s a privacy screen protector? As I saw the review picture seems like it’s not a privacy screen protector. I’m confused

    Answer : [Re] Inquiry for the item from gra****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

Baseus 0.23mm Full Screen Protector For iPhone 11 2019 Ultra Thin Full Coverage Curved Tempered Glas
Baseus 0.23mm Full Screen Protector For iPhone 11 2019 Ultra Thin Full Coverage Curved Tempered Glas
Item Q&A
  • Question : Inquiry for the item from tai****Oct 05, 2019

    I would like to buy Baseus luxury silicon case & e ultra thin full coverage curved tempered glass. Notice that it is CURVE tempered glass, can the silicon case fixed with e tempered glass?

    Answer : [Re] Inquiry for the item from tai****

    Hi seller, awaiting for your advice.

    Question : [Re] Inquiry for the item from tai****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

Baseus Charger Plug Adapter Converter for USB to Type-C Charger ( Female to Male )
Baseus Charger Plug Adapter Converter for USB to Type-C Charger ( Female to Male )
Item Q&A
  • Question : Inquiry related delivery from Lsc****Oct 05, 2019

    Can I do a direct walk in and purchase from your shop?

    Answer : [Re] Inquiry related delivery from Lsc****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Cart no. 121050956Sep 05, 2018

    Checking on above cart number. have been messaging multiple times including sms but have no reply.

    May I know what is the status? ordered for more than a week but no news

    thanks

    Answer : [Re] Cart no. 121050956

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

    Question : [Re] Cart no. 121050956

    I have already smsed to this number. the person on the other line wasn't at all friendly nor willing to check

    Answer : [Re] Cart no. 121050956

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry related delivery from cho****Sep 04, 2018

    Chking cart no. 121050956
    What’s the status?

    Answer : [Re] Inquiry related delivery from cho****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

Baseus Upgrade 11in1 Multi USB C HUB for Macbook Pro for Surface Pro 6 Type C HUB to USB 3.0 / HDMI
Baseus Upgrade 11in1 Multi USB C HUB for Macbook Pro for Surface Pro 6 Type C HUB to USB 3.0 / HDMI
Item Q&A
  • Question : Inquiry for the item from Ton****Oct 05, 2019

    can both the HDMI and VGA cable use to extend 2 display / monitors, and Type C USB to extend ASUS Monitor MB16AC

    Answer : [Re] Inquiry for the item from Ton****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from phu****Jun 15, 2019

    Can use for iPad Pro 11 inch latest 2018???

    Answer : [Re] Inquiry for the item from phu****

    Hi,

    As our business is close for the week, all inquiries will be reverted ASAP upon our return on Friday.
    Apologies for inconvenience caused and thank you for your understanding.

Baseus 0.3mm Full Coverage Tempered Glass For iPhone Xs Xs Max XR 18 Screen Protector Thin Protectiv
Baseus 0.3mm Full Coverage Tempered Glass For iPhone Xs Xs Max XR 18 Screen Protector Thin Protectiv
Item Q&A
  • Question : Inquiry for the item from mis****Oct 05, 2019

    Hi Seller

    Can I find out in the box is it one piece or 2 pieces? also is the screen protector the same for iphone 11 pro max and iphone x max?

    Thanks.

    Answer : [Re] Inquiry for the item from mis****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from 234****Jul 30, 2019

  • Question : Inquiry for the item from Ank****May 14, 2019

Baseus Smart Change Breathe Lighting USB Type C Cable Support 3A Fast Charging for Samsung galaxy no
Baseus Smart Change Breathe Lighting USB Type C Cable Support 3A Fast Charging for Samsung galaxy no
Item Q&A
  • Question : Inquiry for the item from ric****Oct 05, 2019

    Hi seller may pls advise how Long is the cable thanks 🙏🏻

    Answer : [Re] Inquiry for the item from ric****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from lih****Sep 28, 2019

    Lightning cable how many metres?

    Answer : [Re] Inquiry for the item from lih****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from Leo****Sep 08, 2019

    Do you have the 5A Type C 3.1 USB charging cable?

    Answer : [Re] Inquiry for the item from Leo****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from kli****Sep 05, 2019

  • Question : Inquiry for the item from ran****Aug 15, 2019

+View all Notice, FAQ, Q&A >>
Baseus 0.3mm Ultra Thin Full Screen Protector For iPhone 11 2019 Glass Transparent Tempered Glass Fi
Baseus 0.3mm Ultra Thin Full Screen Protector For iPhone 11 2019 Glass Transparent Tempered Glass Fi
Item Q&A
  • Question : Inquiry related delivery from ycl****Sep 30, 2019

    I have not received the item and the status has not updated since I order (more than a week). Please help.

    Answer : [Re] Inquiry related delivery from ycl****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

    Question : [Re] Inquiry related delivery from ycl****

    Still receive no update from whatsapp

    Answer : [Re] Inquiry related delivery from ycl****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from 244****Sep 19, 2019

    Hi can i collect this at your store pickup today?
    Type : For iPhone 11 PRO MAX - 6.5inch
    Color : Anti Blue Light

    Answer : [Re] Inquiry for the item from 244****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from joa****Sep 16, 2019

    What is the difference compared to https://m.qoo10.sg/gmkt.inc/Mobile/Goods/Goods.aspx?goodscode=665372660 ($16.90) also for iPhone 11 Pro? Thanks

    Answer : [Re] Inquiry for the item from joa****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from ray****Sep 16, 2019

    Hi there, can this tempered glass fit with Spigen casing for iPhone 11? Thank you

    Answer : [Re] Inquiry for the item from ray****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

Baseus Micro USB Phone Data Fast Charging Cable [Samsung Xiaomi Redmi 4X 4Pro Note 4]
Baseus Micro USB Phone Data Fast Charging Cable [Samsung Xiaomi Redmi 4X 4Pro Note 4]
Item Q&A
  • Question : Inquiry for the item from his****Sep 26, 2019

  • Question : Inquiry for the item from tji****Feb 18, 2019

Baseus Magnetic Car Phone Holder for iPhone Samsung Cell Mobile Phone Stand Magnet 360 3D Rotation G
Baseus Magnetic Car Phone Holder for iPhone Samsung Cell Mobile Phone Stand Magnet 360 3D Rotation G
Item Q&A
  • Question : Inquiry for the item from mic****Sep 29, 2019

    Hi, can iPhone X max use this stand? Ur phone models stated till HW pro9...
    pls advise thank u

    Answer : [Re] Inquiry for the item from mic****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

Baseus Mobile Phone Holder Stand For iPhone X 8 Finger Ring Holder Thin Ring Stand Suitable For Magn
Baseus Mobile Phone Holder Stand For iPhone X 8 Finger Ring Holder Thin Ring Stand Suitable For Magn
Item Q&A
  • Question : Inquiry for the item from vic****Sep 28, 2019

    Hi, any issues with using this with a wireless charger? Since the phone will not be flat against the charger I am afraid it will not charge.

    Answer : [Re] Inquiry for the item from vic****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from lim****Aug 03, 2019

    does it support wireless charging?

    Answer : [Re] Inquiry for the item from lim****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from in2****Mar 25, 2019

    The 10% storewide coupon cannot be used? It is said to be for specific brand but the coupon itself says storewide.

    Answer : [Re] Inquiry for the item from in2****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry for the item from luk****Dec 02, 2018

    Is the silver privity ring in stock?

    Answer : [Re] Inquiry for the item from luk****

    Dear Customer,

    Please sms/whatsapp 9792-5231 for support. Thank You, Have A Nice Day!

    Sincerely,
    Baseus Official Store

  • Question : Inquiry related delivery from sya****Nov 19, 2018

+View all Notice, FAQ, Q&A >>