Q&A board

Q & A Lists
Item Question & Answer
BV P19 Portable Desktop Oscillating USB / Wireless Stand Fan / Circulator fan
BV P19 Portable Desktop Oscillating USB / Wireless Stand Fan / Circulator fan
Item Q&A
  • Question : Inquiry for the item from may****Aug 31, 2019

  • Question : Inquiry for the item from may****May 10, 2019

  • Question : Inquiry for the item from pas****May 07, 2019

    dear seller,

    I am happy to receive the portable fan very fast. thank you.

    however, when i switch on the fan for my pet during the day, below events happened (these are observed over past 3 days):
    1. i turn on the oscillating mode, and in the 2nd hour, it stops oscillating automatically. but fan is really running.
    2. then in less then an hour, the fan automatically switched off on its own :(

    can i know are the above signs means that my fan is defective / damaged?

    pls advise ASAP as my pet needs the fan during daytime esp in such hot weather.

    thanks for help & understanding.

    Answer : [Re] Inquiry for the item from pas****

    We need to evaluate the probelm before we can advise you. However you can exchange immediately at 316C Punggol way. You can msg me at 91910218.

  • Question : Inquiry for the item from 260****Apr 30, 2019

    Is this ready stock?
    What are the battery capacity and the size of the product?
    Is the fan noisy?

    Answer : [Re] Inquiry for the item from 260****

    Yes, it is ready stock. Order today, We will shipped the next day.
    Quality can compare to N9 fan stand.
    The battery capacity is 4000mAh and the product size is 165*140*290mm and weight is 550g.
    The noise level is 13db and it is 4 speed.
    You can try it and hope you like it.

Xiaomi Mi Power Bank Portable Battery Charger QC3.0 Quick Charge
Xiaomi Mi Power Bank Portable Battery Charger QC3.0 Quick Charge
Item Q&A
  • Question : Inquiry for the item from won****Apr 27, 2019

  • Question : Inquiry for the item from eso****Nov 23, 2018

  • Question : Inquiry for the item from def****Nov 09, 2018

    Does the xiaomi powerbank 2i supports the huawei FCP?

    Answer : [Re] Inquiry for the item from def****

    hi you may want to read the article before purchase. https://www.xiaomitoday.com/xiaomi-20000mah-mi-power-bank-2-unboxing/

  • Question : Inquiry for the item from eve****Oct 09, 2018

    Is the free 1 year local warranty meant that if anything is wrong with the powerbank, I would need to find you? Or is it can find xiaomi directly?
    If need to find you, how to contact you?

    Answer : [Re] Inquiry for the item from eve****

    it will have to come back me. The delivery order will attached my cell phone number.

  • Question : Inquiry for the item from wei****Oct 09, 2018

    Is it genuine xiaomi power bank? Doesn't it come with warranty but we have to buy the warranty add-on? Is the warranty from manufacturer? Local or international?

    Answer : [Re] Inquiry for the item from wei****

    One year free local warranty.

+View all Notice, FAQ, Q&A >>
★Similar as JML★Portable USB 3 in 1 Arctic Air Cooler. Fast Cooling Humidify and Purify
★Similar as JML★Portable USB 3 in 1 Arctic Air Cooler. Fast Cooling Humidify and Purify
Item Q&A
  • Question : Inquiry for the item from mai****Apr 15, 2019

    Can you confirm this is Arctic Air or another brand? On the one hand the images used are of the branded Arctic Air product but on the other hand the product is described as USB Air cooler ....

    Answer : [Re] Inquiry for the item from mai****

    this is from OEM not branded arctic air product. Branded arctic air product cost $89.90. please do not buy if you are looking for branded arctic product. Get from JML.

  • Question : Inquiry for the item from 261****Feb 26, 2019

    Hello! Do you have any coolers in stock? Have been waiting for new coolers to arrive since the end of January.

    Answer : [Re] Inquiry for the item from 261****

    the stock is arriving tomorrow. sorry for the delayed and inconvenience.

    Question : [Re] Inquiry for the item from 261****

    Thank you for the information. So, when can I order a cooler ? Tomorrow?

    Answer : [Re] Inquiry for the item from 261****

    Thursday. let me QC before shipped.

    Question : [Re] Inquiry for the item from 261****

    OK, I will contact you on Thursday to check if everything is OK. Thank you!

    Answer : [Re] Inquiry for the item from 261****

    sure.

    Question : [Re] Inquiry for the item from 261****

    Hello! Can I order a cooler? Is everything OK with the stock?

    Answer : [Re] Inquiry for the item from 261****

    Yes, The stock has arrived. You may place the order now.

  • Question : Inquiry for the item from fok****Feb 10, 2019

    Hi Seller.

    Is this suitable for use in a car? Does it comes with a USB power cable? Thanks

    Answer : [Re] Inquiry for the item from fok****

    No, it is not suitable for use in car as it require to place on a flat surface.

  • Question : Inquiry related delivery from 236****Nov 13, 2018

    Hi.my cart no. 123018159.Just to check my shipping address is correct?161 kampong ampat Gold Lion building #03-03.This is a office address so onlt can ship during office hour.tks

    Answer : [Re] Inquiry related delivery from 236****

    GOLDLION BUILDING 161 KAMPONG AMPAT #03-03 Lilian construction & furnishing PTE LTD. tThis is you shipping address in Qoo10

    Question : [Re] Inquiry related delivery from 236****

    Tks

    Answer : [Re] Inquiry related delivery from 236****

    ok

  • Question : Arctic Air CoolerOct 16, 2018

    Hi hi.... Just wanna confirm the number of filters for the Arctic Air Cooler that you carry.
    Wanna confirm it before buying from you. Am looking for one with more filters.
    Bought those with only 16 pieces of filters and it does not cool at all.
    I have another one that is with 32 pieces of filters and it cools perfectly.
    Please advise. Thanks.

    Answer : [Re] Arctic Air Cooler

    My filter is 32 pieces.

+View all Notice, FAQ, Q&A >>
★Hot Item★Midea WHJ1512e 1.5L Double Anti-Scalding Double-Layer 304 Stainless Steel Electric Kettle
★Hot Item★Midea WHJ1512e 1.5L Double Anti-Scalding Double-Layer 304 Stainless Steel Electric Kettle
Item Q&A
  • Question : Inquiry for the item from ser****Feb 10, 2019

    The power cord come with UK plug?

    Answer : [Re] Inquiry for the item from ser****

    currently out of stock. Stock will arrived 3rd weeks of Feb. it come with 3 pins plug adapter.

    Question : [Re] Inquiry for the item from ser****

    Thanks seller. Just to clarify the 3 pins plug adapter is China version UK version like we use in Singapore?

    Answer : [Re] Inquiry for the item from ser****

    Yes, the 3 pins plug adapter is Singapore version that use in Singapore.

    Question : [Re] Inquiry for the item from ser****

    May I know your shop location? Can do self-collection?

    Answer : [Re] Inquiry for the item from ser****

    Sorry I don't have physical shop. This item is currently out of stock at the moments. The stock will arrive end of the month.

  • Question : Inquiry for the item from mis****Sep 21, 2018

    Hi, is it local 3 pins plug or China plug as shown in the picture?

    Answer : [Re] Inquiry for the item from mis****

    There are free local 3 pins plug provided.

Waterproof Drawstring Bag/Sport Bag/Football Bag
Waterproof Drawstring Bag/Sport Bag/Football Bag
Item Q&A
  • Question : Inquiry for the item from kll****Jan 10, 2019

    May I know what’s the dimension? The size of the drawstring bag?
    Thanks

    Answer : [Re] Inquiry for the item from kll****

    44cm(L)*33cm(W)

SAMSUNG Micro SD Card SDXC 64/128GB EVO Plus U3/Class 10★100% Authentic Guaranteed★
SAMSUNG Micro SD Card SDXC 64/128GB EVO Plus U3/Class 10★100% Authentic Guaranteed★
Item Q&A
  • Question : Inquiry related delivery from nob****Nov 14, 2018

  • Question : Inquiry for the item from pon****Nov 01, 2018

    is this the 2017 model?
    MB-MC128GA/AM ?

    Answer : [Re] Inquiry for the item from pon****

    is MB-MC128GA/APC

    Question : [Re] Inquiry for the item from pon****

    ok thanks

    Answer : [Re] Inquiry for the item from pon****

    100% Authentic. Made in Philippines. 10 year warranty.

    Question : [Re] Inquiry for the item from pon****

    i can't use that model.

    Answer : [Re] Inquiry for the item from pon****

    why can't use?

    Question : [Re] Inquiry for the item from pon****

    cause your model is not my requirement

    Answer : [Re] Inquiry for the item from pon****

    ok

  • Question : warrantyJul 26, 2018

    what if dont want warranty? cuz warranty expensive.

    Answer : [Re] warranty

    warranty is free. There is no charges on warranty.

Promotion Offer! Dibea UV-808 Household Anti Dust Mite UV Vacuum Bed Cleaner. Fast Delivery..
Promotion Offer! Dibea UV-808 Household Anti Dust Mite UV Vacuum Bed Cleaner. Fast Delivery..
Item Q&A
  • Question : enquiry on hepa filterSep 20, 2018

    Hi, do you sell just the hepa filter?

    Answer : [Re] enquiry on hepa filter

    No I bundle in for free.

    Question : [Re] enquiry on hepa filter

    ok as i have the vacuum already, am i able to purchase the hepa filter from you?

    Answer : [Re] enquiry on hepa filter

    I don't sell the hepa filter alone. it is too expensive to bring in. Sorry.

    Question : [Re] enquiry on hepa filter

    hi, so if i buy a vacuum from you, could i buy the hepa as a refill as well?
    how many can i add on as a refill?

    Answer : [Re] enquiry on hepa filter

    Hi to be honest, I did not bring in extra filter. only cater one for one for the vacuum cleaner. If you can buy one vacuum cleaner from me, I help you to bring in the filter. How many you need?

    Question : [Re] enquiry on hepa filter

    how much will it be for 1, im looking at 20 pcs. thanks

    Answer : [Re] enquiry on hepa filter

    Let me check for you. You can message me at 91910218

    Question : [Re] enquiry on hepa filter

    will wait for your advice.

    Answer : [Re] enquiry on hepa filter

    Direct manufacturer price $25/pc, MOQ 20pcs.

★Bladeless Fan★Bladeless Fan with Remote Control and Air Turbocharging System Safe for Children
★Bladeless Fan★Bladeless Fan with Remote Control and Air Turbocharging System Safe for Children
Item Q&A
  • Question : Remote controller is brokenJul 04, 2018

    Hi,

    I received the fan late last night and only opened it tonight. The remote controlled is broken.
    Could you change a new controller for me?

    Regards,
    Ms. Zhu
    94358610

    Answer : [Re] Remote controller is broken

    Yes don't worry. I will exchange for you in the afternoon. Please provide your address.

    Question : [Re] Remote controller is broken

    470c, upper serangoon crescent, #07-346, Singapore 533470

    Thanks

    Answer : [Re] Remote controller is broken

    ok. no problem, you are welcome.

  • Question : Inquiry for the item from ija****Jun 25, 2018

    How long is the warranty?

    Answer : [Re] Inquiry for the item from ija****

    7 days warranty free

  • Question : Inquiry for the item from sju****Jun 23, 2018

    Hi. What is length for the wire?

    Answer : [Re] Inquiry for the item from sju****

    1.5 meter

★PC Show Special★100% Authentic Guaranteed★SAMSUNG Micro SDXC 128GB EVO Plus U3/Class 10
★PC Show Special★100% Authentic Guaranteed★SAMSUNG Micro SDXC 128GB EVO Plus U3/Class 10
Item Q&A
  • Question : For Warranty Claim?May 30, 2018

    For Warranty Claim? It local or?

    Answer : [Re] For Warranty Claim?

    Yes is local.

    Question : [Re] For Warranty Claim?

    How to

    Answer : [Re] For Warranty Claim?

    Just return to me i will exchange for you right away.