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Item Question & Answer
Mega Sale   SALE 1602  / WELLNESS / BIDET/ Toilet / WASHROOM  / HYGEINE  / CLEANING /
Mega Sale SALE 1602 / WELLNESS / BIDET/ Toilet / WASHROOM / HYGEINE / CLEANING /
Item Q&A
  • Question : Inquiry related cancel and refund from Est****Mar 17, 2019

    NEGATIVE EXPERIENCE
    I ordered 2 of seller's 1602 wellness bidet via qoo10.
    When it was at "shipping requested" stage, I had already dropped 2 messages on 12 March requesting for full refund as I realised both my 2 toilet bowls cannot fit. I had repeated myself 2 times via the "cancel/refund" option in qoo10, when it is still stuck at "shipping requested" stage, which seller ignored repeatedly continued to ship the product out on 16 Mar, i.e. status was changed to "shipping delivered" on 16 Mar. It is not fair to me to be penalised. I believe I have given very early notice on 12 March to repeat myself twice for full refund and cancellation of products. I am still pending resolution for this asap. Otherwise, I will escalate further.

    Answer : [Re] Inquiry related cancel and refund from Est****

    we will contact you soon.

  • Question : Inquiry for the item from Chr****Jan 16, 2019

    Hi , I bought the 1102 from you . Pls take a look at my newly installed HDB toilet bowl . Is this compatible to the model i purchased? I can’t fit it in . Appreciate your feedback soonest possible . Regards Christine

    Answer : [Re] Inquiry for the item from Chr****

    You need to remove the rectangle plastic first

    Question : [Re] Inquiry for the item from Chr****

    Ok noted with thanks . I have since engaged someone to help me and it is now installed and working well 🙋🏻👌🏻

    Answer : [Re] Inquiry for the item from Chr****

    welcome.. Glad that you like the product.

  • Question : Inquiry for the item from ter****Jan 12, 2019

    Can fit - American Standard Acacia Evolution Closed Coupled WC Bowl
    SKU: 2307SC-WT-0??

    Answer : [Re] Inquiry for the item from ter****

    Sorry, i cant advise from the product detail in the website. It didnt show the distance between the 2 screww hole to the bowl wall.

  • Question : Inquiry for the item from cel****Oct 29, 2018

    Will your bidet fit my toilet bowl - Mayfair 8116?

    Answer : [Re] Inquiry for the item from cel****

    i dont think any bidet can fit .

  • Question : Inquiry for the item from nur****Oct 24, 2018

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SALE Best  1102 /   WELLNESS / BIDET / Toilet / time sales/ HYGEINE / daily / gtalk/  toilet
SALE Best 1102 / WELLNESS / BIDET / Toilet / time sales/ HYGEINE / daily / gtalk/ toilet
Item Q&A
  • Question : Inquiry for the item from tan****Feb 23, 2019

    Can it be installed in the toilet which the distance between centre of screw and edge of bowl is around 10cm (refer to D in the attached picture)?
    Thanks.

    Answer : [Re] Inquiry for the item from tan****

    Dear Valued Customer,

    Thank you for your interest in this product.

    As the seller has not been accessing their account for a period of time, we would like to offer our most sincere apologies on behalf of the Seller for not responding to your inquiry.

    You may consider searching for an alternative product on Qoo10 to get a better shopping experience.

    To avoid having similar incident, we will be placing this item hidden from Qoo10 site if no further updates from the seller.

    Thank you for your patience and understanding.

    Hope to have your continuous support on Qoo10.

    Regards,
    Qoo10.sg

  • Question : Inquiry for the item from mor****Oct 23, 2018

    The white hose seems to spoil. Its dripping water. How to replace that?

    Answer : [Re] Inquiry for the item from mor****

    we sell high grade industrial tubing @
    $20 per meter run. you can also get it from supplier which sell industrial hydraulic parts.

  • Question : Can it fit?Sep 18, 2018

    Hi, see the attached picture. Can 1102 fit into the bowl?

    Answer : [Re] Can it fit?

    yes. this is within the range

  • Question : Inquiry for the item from iri****Jan 21, 2018

  • Question : Inquiry from agn****Sep 24, 2017

    May I know the installation charge of $50 is per unit or for 2 units ? How do I select the right size ?

    Answer : [Re] Inquiry from agn****

    $50 is for one unit. Pls sent photo to 94511118 and we can advice from there

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