You can leave inquiries about item, delivery, cancel/refund or other questions.
SellerWhen r the new stocks coming in?
Hi DearWe are not restock for this in shortlyThanks
Hi. When is the expiry date for rice with me capsules?
Hi DearThe products expiry date is 2020/06/01Thanks
Dear seller, Any option for normal mail please? Thank you
Hi DearSorry to inform you, we are not provide normall mail for this product.Thank you
Is the product suitable for vegetarian?
Hi Dear The products is not suitable for vegetarian.Thank you
what is the expiry date of the rice enzyme? the marking show on the packaging 2018.4GK is the manufacturing date or the expiry date?
Hi DearThe expiry date is 2020601.Thank you
Any more Hello Kitty Funcare collagen please? I would like to order again based on they price of about $16, promo on one for one. -$16 for2 tins. Thank you.
Does this contain any other animal product inside other than fish? When is the expiry date?
HiThe ingredient no other animal contain in this collagen, except fish.The expiry date is March 2019.Thank you
Hi, i received the item. I notice under the ingredient list, there is another animal content, chicken cartilage in this product. Hope next time you would be a little more transparent in the ingredient.
Hi DearSo sorry for some mistake inform you about ingredient.Thank you
Which is best for slimming and when will your tomato range restock?Aug
Dear customerWe suggest you take Gypsophila Raw Enyme, and we are no restock tomato supplement recently. Thanks
Is there stock for Funcare Hello Kitty collagen ? I bought 8 cans already but would like to buy more
Dear Customer , currently is out of stocks ^^ Thank you
Hi, I understand that BLUEMOON is the sole distributor for Hello Kitty Collagen. Does that mean your products are counterfeit? Any proof that your products are genuine? Thanks
Dear Customer Our products are 100% genuine . The reason why we are selling at this price is due to shorter expired products. Selling fake products in Singapore is a serious offence which we will not take this risk, please trust us if you wish to purchase, Thanks for your support 😊
But the authorisation certificate shown above mentioned only BLUEMOON has the exclusive right to market Funcare products. Please explain yourself and show us a similar letter of authorisation to your company, Big Slim/iqueen.
Dear Customer , Our products are 100% genuine . The reason why we are selling at this price is due to shorter expired products. Selling fake products in Singapore is a serious offence which we will not take this risk, please trust us if you wish to purchase, Thanks for your support 😊From BigSlim Team
I really wonder why seller never reply all the question abt the product whether is genuine. Pls give us a reply if u want us to continue to buy yr products.
Dear Customer , our products are 100% genuine . The reason why we are selling at this price is due to shorter expired products. Selling fake products in Singapore is a serious offence which we will not take this risk, please trust us if you wish to purchase, Thanks for your support 😊
Hi ,Can you address the subject on the authenticity of the product put forward here? I am really interested in buying to try due to the good pricing but I would like reassurance that product is genuine. Thank you.
This is fake. Do not buy. Verified by Bluemoon and funcare when I call them. There is only 1 distributor in Singapore and Malaysia. Bluemoon is sole distributor.
Hi Seller,Why u sell so much cheaper than others? I check others sell $30 plus . Did I see wrongly yours only paid $16 plus can get 2 cans? How do I know is genuine? Thanks!
May i know the amount of collegen present in per scoop?
Hi Dear 1 Teaspoon has 5500mg collagenThanks
The collagen can add into tea, coffee or other beverages? Or just add to plain water? Best time to consume at day or night time? Please advise. Thanks.
Dear customerWe suggest you add to plain water or take 1 teaspoon eat directly.Take before meal is better way to consumeThanks
Ok thanks for advise. I have purchased the items :)
Dear customerYou're welcome Thank you
Hi. Items buy 1 free 1 . I just bought 2 sets. I should be receive 4 can in total. Please take note. Thanks
Hi Dear1 sets has 2 collagen, if you bought 2 sets then you would receive 4 collagen.Thank you
Hi DearYou're welcomeThanks
Can it be mixed with hot beverages?
Hi CustomerWe don't recommend mixed with hot beverages. Thank you
Hi the option of buy 1 more tin to get 1 more tin free? What does it mean? Is it buy 2 get 1 free?
Hi dear, It is buy 2 get 1 free but this is currently unavailable ya :) Thank you.
May I know what is “Black Kitty Box” inside and expired date also? Thanks.
Hi, it is same with the pink box. Only the box is different colour and design. Thank you ：）
I have ordered 2 box of mask (order no 291114283 & 291114284) on 4 March 2018 and it been 10 days still never appear inside my letterbox. Seller also never answer my 1 to 1 inquiry. Pls repsond soon. Thank you!
Hi DearThe product is delivery by singpost, normally need take 2 weeks to 1 month to delivery. Thank you
Hi Seller, The masks isit come with a box? Inside have 3 pieces? Expired date: August 2019?
Hi Yes, 1 box contain 3 piece mask. And the expiry date is 2019 August.Thank you
That's good! I already place my order!Please ensure the masks & the box package are in good condition before ship out! Thanks!
Hi DearThank for your support
Hi, need to purchase how many box to get the foc tsum tsum bag?
On Qpost : Hi Dear,You just need select A-TSUM TSUM CHRISTMAS SET.Thank you
Any chance u will stock up 760 Ml conditioner soon?
Hi dear, Sorry it is sold out and we will not restock it. :) Have a nice day. Thank you.
What's the difference between the A-Snail Shampoo & C-Snail Shampoo? And B-Snail & D-Snail Treatments?
Dear customer, A and B are 760ml, C and D are 250 ml. They are same series with Shampoo and Conditoner, just different in size ya. :) Hope these clarify. Cheers!
I know that A & C-Snail is Shampoo but what is the difference?? Why got A-Snail & C-Snail izzit bcoz its for different hair types? That's my question.
Hi dear, A is 760ML and C is 250MLIt is exactly the SAME shampoo just different in SIZE ^^ Same goes to B and D, both are SAME conditioner treatment, B is 760ML and D is 250ML Thank you :)
OIC... Sorry I totally didn't understand u earlier.. Thanks for clarifying..
Hi dear, It's okay. Thank you ^_^