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BioFinest Official Store
BioFinest Official Store SingaporeSG
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All Items(80)

Q&A board

Q & A Lists
Item Question & Answer
Lutein Eye+ Vitamin Zeaxanthin Eyebright Bilberry Supplement Eye Lens Health Night Vision 120s
Lutein Eye+ Vitamin Zeaxanthin Eyebright Bilberry Supplement Eye Lens Health Night Vision 120s
Item Q&A
  • Question : Inquiry for the item from joyqpietyNov 04, 2024

  • Question : Inquiry for the item from bluemoon8801Sep 21, 2024

  • Question : Inquiry for the item from Ro NinSep 08, 2024

    Is this local stock and what is expiry?

    Answer : [Re] Inquiry for the item from Ro Nin

    Yes, sorry for late response. Expiry date is Jan 2027

  • Question : Inquiry for the item from ywtxMar 14, 2024

  • Question : Inquiry for the item from ywtxMar 14, 2024

+View all Notice, FAQ, Q&A >>
28 Day Fat Burning Milk Tea Skinny Slimming Keto Diet Weight Loss Earl Grey Black Tea Latte Detox
28 Day Fat Burning Milk Tea Skinny Slimming Keto Diet Weight Loss Earl Grey Black Tea Latte Detox
Item Q&A
Women MultiVitamins Gummy Supplement 20 Minerals Vitamin A B C D E Zinc Biotin Omega 3 Folic Gummies
Women MultiVitamins Gummy Supplement 20 Minerals Vitamin A B C D E Zinc Biotin Omega 3 Folic Gummies
Item Q&A
  • Question : Inquiry for the item from nancycckNov 01, 2024

    Hi, I want to buy this product but I unable to make payment. Please check.

    Regards,
    Nancy

    Answer : [Re] Inquiry for the item from nancycck

    Hello, we're sorry we are checking this with the team

28 Day Teatox Detox Weight Loss Tea Skinny Slimming Fat Burn Cleanse Diet Tea Green Tea Lemongrass
28 Day Teatox Detox Weight Loss Tea Skinny Slimming Fat Burn Cleanse Diet Tea Green Tea Lemongrass
Item Q&A
  • Question : Inquiry for the item from btpoisonOct 26, 2024

    Can add milk for taste?

    Answer : [Re] Inquiry for the item from btpoison

    Hi, For the Biofinest 28-Day Teatox, it’s generally safe to add a small amount of milk if it helps with taste. However, adding milk may slightly reduce the tea’s detoxifying effects, as dairy can sometimes affect how certain herbs are absorbed. For the best results, try it with a dairy alternative like almond or oat milk if you prefer.

Calcium Magnesium Zinc Vitamin D3 Supplement - Enhanced Absorption - Bone Teeth Muscle (120s)
Calcium Magnesium Zinc Vitamin D3 Supplement - Enhanced Absorption - Bone Teeth Muscle (120s)
Item Q&A
  • Question : Inquiry related delivery from sharonkoh5Oct 19, 2024

    Still can order from Qoo10? Will send?

    Answer : [Re] Inquiry related delivery from sharonkoh5

    Hi, yes we will ship it via Qxpress

  • Question : Inquiry for the item from James SeowJun 05, 2023

    Hello?when will w5ocka be available?

    Answer : [Re] Inquiry for the item from James Seow

    Hi, it is available

    Question : [Re] Inquiry for the item from James Seow

    I have checked your catalogue...it is still sold out.

    Answer : [Re] Inquiry for the item from James Seow

    Apologies, can you check again? We have updated the stocks

  • Question : Inquiry for the item from James SeowJun 08, 2023

    Hello! When will stocks be available?

    Answer : [Re] Inquiry for the item from James Seow

    Hi, this item is available

50+ New Supplement MultiVitamins B C D K Cod Liver Fish Oil Biotin Turmeric Maca Glucosamine
50+ New Supplement MultiVitamins B C D K Cod Liver Fish Oil Biotin Turmeric Maca Glucosamine
Item Q&A
  • Question : 배송 관련 hj02581님의 문의입니다Oct 16, 2024

  • Question : Inquiry related delivery from DavidSep 20, 2024

  • Question : Inquiry related delivery from jennifer95901Sep 14, 2024

  • Question : Inquiry for the item from gogoworldwideJul 15, 2024

  • Question : Inquiry for the item from chungoc42Jun 22, 2024

    Do you have probiotics?

    Answer : [Re] Inquiry for the item from chungoc42

    Hi, yes the Probiotic Prebiotic gummy is available

    Question : [Re] Inquiry for the item from chungoc42

    The capsule one is also available

    Answer : [Re] Inquiry for the item from chungoc42

    https://qoo.tn/BbGt9b

+View all Notice, FAQ, Q&A >>
Gummy Multi Vitamin Supplement Beauty Energy Sleep Metabolism Men Women Kids Probiotics 60s
Gummy Multi Vitamin Supplement Beauty Energy Sleep Metabolism Men Women Kids Probiotics 60s
Item Q&A
  • Question : Inquiry for the item from yapOct 05, 2024

    still delivering?

    Answer : [Re] Inquiry for the item from yap

    Hello, yes

  • Question : Inquiry for the item from munkahleongSep 20, 2024

    Why i cannot use grab paylater to payment alr?

    Answer : [Re] Inquiry for the item from munkahleong

    Hello, please contact Qoo10 customer support directly

  • Question : Inquiry for the item from tan11858Sep 19, 2024

    still available ?

    Answer : [Re] Inquiry for the item from tan11858

    Hi, yes available

  • Question : Inquiry for the item from Mabel_limwtMay 05, 2024

    Hi, I would appreciate if you can advise when is the restock for sleep gummies. Thank you.

    Answer : [Re] Inquiry for the item from Mabel_limwt

    Hello, restock may take 4-8 weeks

  • Question : Inquiry for the item from meymeycamilingApr 23, 2024

+View all Notice, FAQ, Q&A >>
Men MultiVitamins Gummy Supplement 18 Minerals Vitamin A B C D E Zinc Selenium Omega 3 Coq10 Gummies
Men MultiVitamins Gummy Supplement 18 Minerals Vitamin A B C D E Zinc Selenium Omega 3 Coq10 Gummies
Item Q&A
  • Question : Inquiry related delivery from siangfeiSep 25, 2024

    Help to resend due to miss out or I will do my own self collection

    Answer : [Re] Inquiry related delivery from siangfei

    Hello, can you tell us which item was missed out?

    Question : [Re] Inquiry related delivery from siangfei

    Men multivitamins gummy supplements

    Answer : [Re] Inquiry related delivery from siangfei

    Do you have a photo of the parcel/items you received?

Women’s Multivitamin Multimineral Supplement - Vitamins A B C E D K Mag Calcium Zinc Iron Folic Acid
Women’s Multivitamin Multimineral Supplement - Vitamins A B C E D K Mag Calcium Zinc Iron Folic Acid
Item Q&A
  • Question : Inquiry for the item from nj_kcvillaSep 25, 2024

    Hi Seller, when is the Exp date?

    Answer : [Re] Inquiry for the item from nj_kcvilla

    Hi, expiry date is July 2027

  • Question : Inquiry for the item from soktuang2001Sep 18, 2024

    Hi Seller, are you still taking order from Qoo10?

    Answer : [Re] Inquiry for the item from soktuang2001

    Hello, yes we are still taking orders. Thank you

    Question : [Re] Inquiry for the item from soktuang2001

    Thanks

    Answer : [Re] Inquiry for the item from soktuang2001

    Thank you

Glucosamine 1500mg Chondroitin Turmeric MSM Black Pepper Bone Joint Pain Relief Knee Supplement 120s
Glucosamine 1500mg Chondroitin Turmeric MSM Black Pepper Bone Joint Pain Relief Knee Supplement 120s
Item Q&A
Vitamin B Complex - B1 B2 B3 B5 B6 B7 B9 B12 Biotin Inositol Niacin Brain Skin Hair Heart Brain 180s
Vitamin B Complex - B1 B2 B3 B5 B6 B7 B9 B12 Biotin Inositol Niacin Brain Skin Hair Heart Brain 180s
Item Q&A
Folic Acid 800mcg Supplement -Enhanced Absorption Folate Vitamin B12 Calcium Pregnancy Prenatal 120s
Folic Acid 800mcg Supplement -Enhanced Absorption Folate Vitamin B12 Calcium Pregnancy Prenatal 120s
Item Q&A
Probiotic 50 Billion CFU Enzyme Supplement 12 +3 Prebiotics Diet Slimming Eczema Detox Men Women 60s
Probiotic 50 Billion CFU Enzyme Supplement 12 +3 Prebiotics Diet Slimming Eczema Detox Men Women 60s
Item Q&A
  • Question : Inquiry related delivery from bhpSep 24, 2024

    Hi are you still able to fulfill the order thru Qoo10 and delivery?

    Answer : [Re] Inquiry related delivery from bhp

    Hi, yes

  • Question : Inquiry for the item from jess257Feb 19, 2024

    Can children 12 yrs old take?

    Answer : [Re] Inquiry for the item from jess257

    Hi, it is suitable for 18 yrs old and above.

  • Question : Inquiry for the item from michelin_girl014Nov 17, 2023

    Hello, May I know the expiry date of the product please. Thank you.

    Answer : [Re] Inquiry for the item from michelin_girl014

    Hi, expiry date is Aug 2026

    Question : [Re] Inquiry for the item from michelin_girl014

    Noted with thanks

    Answer : [Re] Inquiry for the item from michelin_girl014

    You're welcome

Royal Jelly 2000mg 5% 10-DHA Freeze-dried Bee Supplement Capsule Immune Vitality Energy Beauty 120s
Royal Jelly 2000mg 5% 10-DHA Freeze-dried Bee Supplement Capsule Immune Vitality Energy Beauty 120s
Item Q&A
  • Question : Inquiry from XingyunterrapinSep 24, 2024

    Hi do u still
    Support qoo10 orders if I were to order today? Tq

    Answer : [Re] Inquiry from Xingyunterrapin

    Hi, yes we still process and ship Qoo10 orders

  • Question : Inquiry related delivery from yukimu668Sep 23, 2024

    If I purchase, will the item be delivered?

    Answer : [Re] Inquiry related delivery from yukimu668

    Hi, shipping timeline is 2-3 business days

  • Question : Inquiry for the item from everlfsMar 07, 2024

Organic Freeze Dried Superfood Snack Apple Strawberry Blueberry Peach Pineapple Mango Durian Banana
Organic Freeze Dried Superfood Snack Apple Strawberry Blueberry Peach Pineapple Mango Durian Banana
Item Q&A
  • Question : Inquiry related delivery from ping76ngSep 01, 2024

    Hi, I have heard a lot of negative news on Qoo10. I would like to know will you be able to fulfil my order if I place it today? Please advise. Thanks.

    Answer : [Re] Inquiry related delivery from ping76ng

    I would like to hear from you, before I place order. Thanks.

    Question : [Re] Inquiry related delivery from ping76ng

    Hi, may we ask what negative news? We are still shipping orders as usual

    Answer : [Re] Inquiry related delivery from ping76ng

    Ok, thanks. That is what I need to know. Some sellers cancel orders. Do you know if your customers has any delay in receiving their orders? I have not received my orders for the past 1.5 weeks.

    Question : [Re] Inquiry related delivery from ping76ng

    Oh, so probably courier issues.

    Answer : [Re] Inquiry related delivery from ping76ng

    fortunately, our buyers still received their orders on time.

    Question : [Re] Inquiry related delivery from ping76ng

    Do you mean your customers received their orders within 2-3 days when they order from 28 August onwards? I received my orders within 2-3 days for the first half of August. The delivery delay started when I order from 26 August onwards.

    Answer : [Re] Inquiry related delivery from ping76ng

    Did you receive any orders from 26 Aug onwards? Did your customers receive their orders promptly?

    Question : [Re] Inquiry related delivery from ping76ng

    I want to place order with you but my current 2 orders are stuck with qexpress, so I am hesitant.

    Answer : [Re] Inquiry related delivery from ping76ng

    yes, our customers received them.

    Question : [Re] Inquiry related delivery from ping76ng

    Ok, I will place order. Thanks for your reply.

    Answer : [Re] Inquiry related delivery from ping76ng

    I have to wait for the refund for my 2 orders, as I need the Qmoney to be refunded to me before I can place order with you. Do you receive payment regularly from Qoo10?

    Question : [Re] Inquiry related delivery from ping76ng

    Okay no prob

    Answer : [Re] Inquiry related delivery from ping76ng

    Hi, are you still fulfilling orders? I just received my refund today. I will place order after receiving your confirmation. Thanks.

    Question : [Re] Inquiry related delivery from ping76ng

    Fyi, I have just placed order with you.

    Answer : [Re] Inquiry related delivery from ping76ng

    Please let me know if you wish to cancel my order. Thanks.

    Question : [Re] Inquiry related delivery from ping76ng

    Hello, we're sorry for the delay, it will be shipped tomorrow

    Answer : [Re] Inquiry related delivery from ping76ng

    Thank you for your kind understanding

    Question : [Re] Inquiry related delivery from ping76ng

    Thank you for informing. I appreciate it.

    Answer : [Re] Inquiry related delivery from ping76ng

    Has the parcel been picked up? I don’t see any updates in tracking info.

    Question : [Re] Inquiry related delivery from ping76ng

    Hello, have you not received?

    Answer : [Re] Inquiry related delivery from ping76ng

    I have received it yesterday, and I have confirmed Order received.

    Question : [Re] Inquiry related delivery from ping76ng

    Thank you so much

  • Question : Inquiry related return and exchange from jennifertan011Sep 18, 2024

    Hi I didn't receive my banana, only received peach. Please refund or resend the absent items

    Answer : [Re] Inquiry related return and exchange from jennifertan011

    Hello, we will provide a refund for the missing items.

  • Question : Inquiry for the item from SeinetanSep 15, 2024

    Hi,
    I place order on 14 September 2024 and paid. When are you delivering or can go I go pickup?

    Answer : [Re] Inquiry for the item from Seinetan

    Hello, have you received it?

  • Question : Inquiry for the item from WinMar 10, 2023

Bilberry Extract 1200mg Supplement Antioxidant Night Vision Eye Support Heart Brain Skin Health 120s
Bilberry Extract 1200mg Supplement Antioxidant Night Vision Eye Support Heart Brain Skin Health 120s
Item Q&A
  • Question : Inquiry for the item from gchia2008Sep 16, 2024

    What's the diff between lutien and this bilberry extract?

    Answer : [Re] Inquiry for the item from gchia2008

    Hi, Both Biofinest Lutein and Bilberry supplements offer benefits for eye health. Lutein supports the macula's health, the retina's central part responsible for sharp vision, while Bilberry provides antioxidants that benefit overall eye health. Choosing between them depends on your specific needs and preferences.

  • Question : Inquiry for the item from Ro NinSep 08, 2024

    What is the expiry date and is it available stock locally?

    Answer : [Re] Inquiry for the item from Ro Nin

    Hi, expiry date is Aug 2026

  • Question : Inquiry for the item from SsMar 22, 2024

    Do you sell lutein as can’t find it?

    Answer : [Re] Inquiry for the item from Ss

    Hi, yes, we just restocked it

    Question : [Re] Inquiry for the item from Ss

    Can you give me the link for lutein as I can’t find it. Thks

    Answer : [Re] Inquiry for the item from Ss

    https://qoo.tn/BfHPiZ

    Question : [Re] Inquiry for the item from Ss

    Hello, please see the link above. Thank you

  • Question : Inquiry from swensline66Aug 14, 2023

Black Seed Oil 500mg Supplement - High Omega 3 6 9 Thymoquinone Cold Pressed Kalonji Oil 120s
Black Seed Oil 500mg Supplement - High Omega 3 6 9 Thymoquinone Cold Pressed Kalonji Oil 120s
Item Q&A
  • Question : Inquiry for the item from bobbyfu1990Sep 15, 2024

    Is it vegetarian?

    Answer : [Re] Inquiry for the item from bobbyfu1990

    Hi, it is not suitable for vegetarians. The softgel contains gelatin from a bovine source

Tongkat Ali 500mg - Maca Horny Goat Weed Panax Ginseng Tribulus - Male Enhancement Men Performance
Tongkat Ali 500mg - Maca Horny Goat Weed Panax Ginseng Tribulus - Male Enhancement Men Performance
Item Q&A
  • Question : Inquiry for the item from littlemtySep 03, 2024

    Hello, may I know the expiry date of this item. Thank you.

    Answer : [Re] Inquiry for the item from littlemty

    Hi, expiry date is Jan 2027

    Question : [Re] Inquiry for the item from littlemty

    Thank you. May I know how long it will take for delivery if I place order today?

    Answer : [Re] Inquiry for the item from littlemty

    It is shipped via Qxpress, shipping timeline is 2-3 business days

  • Question : Inquiry for the item from FlairJun 24, 2023

    is it safe to consume more than 500g of Tongkat Ali

    Answer : [Re] Inquiry for the item from Flair

    Hi, 500mg is safe.

  • Question : Inquiry for the item from oh_yanniMar 09, 2023

    Can my hubby take tis tongkat ali, he have high blood pressures.

    Answer : [Re] Inquiry for the item from oh_yanni

    Hello, for any medical condition, we recommend checking with your doctor first.

Vitamin K2 Mk7 + D3 Supplement - Vitamin D K Complex Calcium Fast absorption Bone Teeth Heart 120s
Vitamin K2 Mk7 + D3 Supplement - Vitamin D K Complex Calcium Fast absorption Bone Teeth Heart 120s
Item Q&A
  • Question : Inquiry related delivery from AllissAug 15, 2024

    Hi Seller, I noticed from your store different item different shipping charges. Qprime and Qexpress. If put all under one cart. Got 2 shipping charges. Why isit so? Under one cart same company purchase should be one shipping charges.

    Answer : [Re] Inquiry related delivery from Alliss

    Hi, we're sorry as it is system generated.

    Question : [Re] Inquiry related delivery from Alliss

    You may check with Qoo10 CS directly as well.

  • Question : Inquiry for the item from cleojacApr 25, 2023

  • Question : Inquiry for the item from fb_friendsMar 19, 2023

    I am just wondering whether you have mms & chlorine dioxide.

    Answer : [Re] Inquiry for the item from fb_friends

    Hello, we do not have

  • Question : Inquiry for the item from lscadDec 20, 2022

    hi seller, may i know the expiry date for vitamin K2+D3?

    Answer : [Re] Inquiry for the item from lscad

    Hi, expiry date is
    15-12-2024

CoQ10 Coenzyme Q10 200mg Supplement Rapid Release Fast Absorption Immune Heart Energy Antioxidant
CoQ10 Coenzyme Q10 200mg Supplement Rapid Release Fast Absorption Immune Heart Energy Antioxidant
Item Q&A
  • Question : Inquiry related delivery from lehang2501Aug 13, 2024

    Hi ì I order now, can help me to ship today?

    Answer : [Re] Inquiry related delivery from lehang2501

    Hi, shipping timeline is 2-3 business days.

Garcinia Cambogia 1600mg Fast Acting Weight Loss Pills Carb Blocker Fat Burner Appetite Suppressant
Garcinia Cambogia 1600mg Fast Acting Weight Loss Pills Carb Blocker Fat Burner Appetite Suppressant
Item Q&A
  • Question : Inquiry related delivery from pingfm1Jun 25, 2024

    Why the Fcuk did shipping send to my house at 5.30am?

    Answer : [Re] Inquiry related delivery from pingfm1

    Hi, thanks for letting us know, We will raise this with Qxpress.

    Question : [Re] Inquiry related delivery from pingfm1

    I bought this and thinking maybe want to buy other products...but if they going to deliver 5.30AM, who the hell wants to buy? They destroy your business with such tactics

    Answer : [Re] Inquiry related delivery from pingfm1

    We're sorry for the inconvenience.

Colon Detox Weight Loss Constipation Bloating Fast Relief Energy Probiotics Enzyme Cleanser 120s
Colon Detox Weight Loss Constipation Bloating Fast Relief Energy Probiotics Enzyme Cleanser 120s
Item Q&A
  • Question : Inquiry for the item from jansenchua88Jun 09, 2024

  • Question : Inquiry for the item from GFeb 08, 2024

Extra Virgin Coconut Oil 2000mg Supplement Omega 6 Capsule Brain Skin Hair Fat Burn Weight Loss 180s
Extra Virgin Coconut Oil 2000mg Supplement Omega 6 Capsule Brain Skin Hair Fat Burn Weight Loss 180s
Item Q&A
  • Question : Inquiry for the item from SsFeb 17, 2024

    Do you have sacha inchi oil?

    Answer : [Re] Inquiry for the item from Ss

    Hi, yes we have Sacha Inchi Oil supplement

    Question : [Re] Inquiry for the item from Ss

    Can you give me the link as I can’t find it. Thks

    Answer : [Re] Inquiry for the item from Ss

    I see, we'll check this out with the technical team.

  • Question : Inquiry for the item from jmilas7Jul 25, 2023

    Hi, can i check what kind of gelatin is used in this product?

    Thanks

    Answer : [Re] Inquiry for the item from jmilas7

    Hi, the gelatin used is from a bovine source.

Blood Sugar Support Supplement Healthy Insulin Glucose Level Reduce Blood Pressure Sugar Craving 120
Blood Sugar Support Supplement Healthy Insulin Glucose Level Reduce Blood Pressure Sugar Craving 120
Item Q&A
  • Question : Inquiry for the item from sridavi78Jan 10, 2024

    Hi may I know when can I place my order?

    Answer : [Re] Inquiry for the item from sridavi78

    Hi, we're checking the stocks first. Thank you

    Question : [Re] Inquiry for the item from sridavi78

    Hi may I know roughly when it will be available to place an order?

    Answer : [Re] Inquiry for the item from sridavi78

    Hello, the stocks have arrived already,. Thank you

  • Question : Inquiry for the item from karenlyk188Nov 08, 2023

    Expiry date?

    Answer : [Re] Inquiry for the item from karenlyk188

    Hi, expiry date is Aug 2026

  • Question : Inquiry for the item from sridavi78Sep 25, 2023

    Hi may I know when the supplement will be available to purchase? Hope to get a response.thanks

    Answer : [Re] Inquiry for the item from sridavi78

    Hi, you can purchase it soon, we are now updating the listings. Thank you

    Question : [Re] Inquiry for the item from sridavi78

    Hi thanks for the response

    Answer : [Re] Inquiry for the item from sridavi78

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=731776593

    Question : [Re] Inquiry for the item from sridavi78

    You're welcome

  • Question : Inquiry for the item from cleojacApr 25, 2023

  • Question : Inquiry for the item from cleojacApr 19, 2023

Zinc 15mg Supplement - Chelated Gentler Fast Absorption DNA Energy Skin Acne Cleanse Eye Immune 120s
Zinc 15mg Supplement - Chelated Gentler Fast Absorption DNA Energy Skin Acne Cleanse Eye Immune 120s
Item Q&A
Bitter Melon Gourd Extract Supplement 1000mg Healthy Blood Pressure Sugar Cholesterol Weight Loss 90
Bitter Melon Gourd Extract Supplement 1000mg Healthy Blood Pressure Sugar Cholesterol Weight Loss 90
Item Q&A