You can leave inquiries about item, delivery, cancel/refund or other questions.
how long is the estimated delivery time?
Dear Valued Customer,Thank you for your purchase on Qoo10.As the seller has not been accessing their account for a period of time, we would like to offer our most sincere apologies on behalf of the Seller for not responding to your inquiry. We are still trying our best abilities to contact the seller in regards to your order.If you do not wish to wait for an update of your order, you may wish to submit a cancellation of your order.If there is no further update from the seller, kindly email to Qoo10 Customer Service via firstname.lastname@example.org.Thank you for your patience and understanding. Regards,Qoo10.sg
Is lotus pink the one that looks like white in the picture? Which is the lighter colour? Lotus pink or pink?
Dear customer, sorry for the reply. The lighter color is called Lotus Pink, the other is pink.
Hi there, do you have dark brown now? Is it possible to pick up direct from you as I need it asap?
Hi Par.,Yes we do have dark brown. When do you need it? yes, you can come to pick up. We will pass to you at the guard house at entrance. Thanks.Boxblossom
Hi do you have black colour available now? It didn't seem to show any black colour. If you don't have black color, will you replace another colour which we don't want? Thank YouLee
Dear Lee,Yes , we do have black in stock. you will receive it in 2-3 days.Thank you for your interest in our products.Have a great evening!Boxblossom Team :)
will the item packed in box with authencity code ?
Dear Pea, Thank you for your interest in our product. Yes, this product is original pack with authencity code on it. We have sold a lot as you can see our record. Please let us know what colour you like? like some cusotmers, ometimes black, sometimes use dark brown.Wish you a nice weekend with your family.Best regards,Boxblossomthanks
Hi, ordered this on 10 Dec and schedule to deliver on 20 Dec. However I didn’t receive on 20 Dec. Please advise.
Hi hi, so sorry! Due to many order during this Christmas season, we restock from US. So it takes longer time. We will send to you right away when the good is arrived. It should be in Singapore very soon! Really sorry for the inconvenience cause.
Hi Seller ,Do you have stock for this item but in pink color
Dear Buyer, Thank you for your inquiry. Yes, we have Pink colour but not much left. Please place order asap whiile stock last.Have a nice day!BoxBlossom
Hi, can I self collect today?
yes, Sure. Can give me a call when you arrive. How about tomorrow Saturday morning? what time you will come tomorrow morning?The Boxblossom TeamSince u didn’t reply whether to come to collect or not, so we can reschedule the collect time is on Monday. Pls advise. Have a great weekend.(Dec 23, 2017 14:46)