Q&A board

Q & A Lists
Item Question & Answer
Extra mop pads for Spinning Mop / Spray Mop / Boomjoy Spin Mop / Boomjoy Spray Mop for 360
Extra mop pads for Spinning Mop / Spray Mop / Boomjoy Spin Mop / Boomjoy Spray Mop for 360
Item Q&A
  • Question : Inquiry for the item from joy****Apr 19, 2019

  • Question : Inquiry related delivery from ala****Jan 19, 2019

  • Question : Inquiry related delivery from Joc****Nov 02, 2018

    Hi, I have paid for 2 mop refill P4. But only 1 came. Please rectify by sending one more refill. I have inquired with you but yet to receive any reply from you. Thanks.

    Answer : [Re] Inquiry related delivery from Joc****

    so sorry for the mistake. let us refund one item valuse. thanks.

    Question : [Re] Inquiry related delivery from Joc****

    Please text me once you have sent. Will check. Thank you.

    Answer : [Re] Inquiry related delivery from Joc****

    Please do not refund as I have paid for extra
    postage and use qoo points too. Please mail me the second mop refill that I ordered and paid.

    Question : [Re] Inquiry related delivery from Joc****

    ok. nvm. although we have ald refunded, we will still send you one refill by singpost on Monday. We will send to singpost on Monday, Singpost will deliver to you within 7 days. thanks.

    Answer : [Re] Inquiry related delivery from Joc****

    Ok sure thank you. I will check next week for the mail. Thanks, appreciate it!

    Question : [Re] Inquiry related delivery from Joc****

    ok

  • Question : Inquiry for the item from l_w****Apr 22, 2018

    I would like to buy P8 mop pad. May i know when is the stock arriving?

    Answer : [Re] Inquiry for the item from l_w****

    Hi, we updated the stock. please order. thank you.

  • Question : Inquiry for the item from jud****Mar 13, 2018

    Hi Seller
    I would like the extra mop pad for P4 mop.
    Can I pay cash and collect the item from you ?

    Answer : [Re] Inquiry for the item from jud****

    yes. please sms 94564420 for self collection. thank you.

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◆POTTY TRAINING◆ Baby soft toilet training seat cushion child seat with handles baby
◆POTTY TRAINING◆ Baby soft toilet training seat cushion child seat with handles baby
Item Q&A
  • Question : Inquiry for the item from kcs****Jan 16, 2019

  • Question : Inquiry for the item from cho****Nov 29, 2018

  • Question : Inquiry for the item from asy****Jun 11, 2018

    Hi when will u have stock for car design?

    Answer : [Re] Inquiry for the item from asy****

    not so soon. thanks.

    Question : [Re] Inquiry for the item from asy****

    Oh i see.. Estimate? Thanks

  • Question : Inquiry for the item from Myl****Dec 11, 2017

    Do you have stock for cars (#2)?

    Answer : [Re] Inquiry for the item from Myl****

    yes. end of Dec. thank you.

  • Question : Inquiry for the item from rin****Dec 04, 2017

    Hi,
    Will you be re-stocking potty seat no.2 (cars)?
    Thanks.

    Answer : [Re] Inquiry for the item from rin****

    yes. next 2 weeks later. thank you.

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Shoe Rack /Shoe Cabinets/ Shelf Good Quality Water Proof Protect from Dust Durable
Shoe Rack /Shoe Cabinets/ Shelf Good Quality Water Proof Protect from Dust Durable
Item Q&A
  • Question : Inquiry for the item from fai****Dec 30, 2018

  • Question : Inquiry for the item from 234****Nov 15, 2018

  • Question : Inquiry for the item from ann****Oct 18, 2018

  • Question : About deliverSep 11, 2018

    Hi Seller if I make purchase today when can I receive my order?

    Answer : [Re] About deliver

    Hi Seller if I make purchase today when can I receive my order?

    Question : [Re] About deliver

    we will send to qxpress within 3 days and qxpress will deliver within 3 days. thanks.

  • Question : Inquiry from wow****Jul 29, 2018

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chopping board
chopping board
Item Q&A
  • Question : Inquiry for the item from 242****Nov 17, 2018

  • Question : Dish drying matMar 17, 2018

    can the dish drying mat colour can be choose?
    i need to order 4pcs.

    Answer : [Re] Dish drying mat

    we don't have 4 different colours. please whatsapp to 94564420, we will let you chosse the design from avaliable colour. thank you.

    Question : [Re] Dish drying mat

    Hi, I have placed an order for 6 mats. May I know what Colours I can choose from? Thank you.

    Answer : [Re] Dish drying mat

    we replied your whatsapp. thank you.

Cartoon Suitcase Luggage ready stock in SG
Cartoon Suitcase Luggage ready stock in SG
Item Q&A
  • Question : No stockOct 12, 2018

  • Question : Inquiry for the item from ric****Aug 25, 2018

    Hi is the print one sided or both sides. Or is it plain one side?

    Answer : [Re] Inquiry for the item from ric****

    it is out of stock. thanks.

  • Question : Inquiry for the item from tif****Apr 04, 2018

    Hi just want check with you to make sure that the Minnie mouse luggage size 20 in item 09 is still available and in good condition before I make my payment...as the last review is in 2015... thank you and hope to receive your reply soon.

    Answer : [Re] Inquiry for the item from tif****

    Hi, it is not avaliable. thank you.

  • Question : [About Item] Related InquiriesFeb 23, 2017

    Restock for 18" cars?

    Answer : [Re] [About Item] Related Inquiries

    no. thanks.

  • Question : Restock for 20in?Mar 24, 2016

    Hi when will new stock for 20in luggage come in?

    And is 20in luggage acceptable as cabin luggage or need to check in?

    Answer : [Re] Restock for 20in?

    HI, we will not restock for this item. yes. 20in can fit to cabin. thank you.

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Back support | Posture Correction Buttock Shaping U-Shape Memory Foam Seat Cushion Pillow
Back support | Posture Correction Buttock Shaping U-Shape Memory Foam Seat Cushion Pillow
Item Q&A
  • Question : Inquiry related delivery from fie****Sep 15, 2018

    Hi! Wer can incashbn carry if i need it urgently by 18 sept?

    Answer : [Re] Inquiry related delivery from fie****

    Pls sms 94564420. thanks.

  • Question : Will back support cushion black restock?Dec 28, 2017

    Hi, Will back support cushion black restock?

    Answer : [Re] Will back support cushion black restock?

    yes. within a week. thank you.

  • Question : Bulk order for back support cushionAug 02, 2017

    Hi,

    I am looking for door gift for a company events and find the back support cushion suitable. I am looking at more than 200 pcs of various color. Are you able to supply? If so, is there a bulk purchase price?

    Thanks,
    Lan Eng

    Answer : [Re] Bulk order for back support cushion

    can. please sms 9456 4420. thank you.

  • Question : Availability of Black memory foam seatJun 01, 2017

    Hi, would like to know if you have 3 BLACK memory foam seats?
    Would like to place an order asap. Regards, Su

    Answer : [Re] Availability of Black memory foam seat

    we will get back to you soon. thanks.

    Hi, yes., we have stock. thank you.
    (Jun 03, 2017 15:21)

  • Question : [About Item] Related InquiriesMar 20, 2017

    Hi, will you be bringing in maroon colour?

    Answer : [Re] [About Item] Related Inquiries

    no. we will not. thank you

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Cooling Pad / Healthy Heat Reduce / Gel Recycle / SG Local Fast delivery
Cooling Pad / Healthy Heat Reduce / Gel Recycle / SG Local Fast delivery
Item Q&A
  • Question : Bigger Size?Aug 25, 2018

    Hi

    I had previously bought a cooling mat 90x140 at your store. Do you still have this size?
    Thanks.

    Answer : [Re] Bigger Size?

    sorry finished all already and no more restock. thanks.

Auto open close Magic Umbrella/UV light Super Large Reverse Umbrella
Auto open close Magic Umbrella/UV light Super Large Reverse Umbrella
Item Q&A
  • Question : Stock availabilityJul 21, 2018

    Hi, i'm interested in the umbrella without the selfie stick handle. Can you advise when the stock will be replenished? Thanks!

    Answer : [Re] Stock availability

    hi, it is clearance sales and will not restock. thank you.

  • Question : Inquiry for the item from Ahd****Nov 26, 2017

  • Question : Reverse umbrellaOct 29, 2017

19 April updated..Long Sleeve/Short Sleeve/ sleeveless Romper T-shirts/ Sleep suits / Baby shower
19 April updated..Long Sleeve/Short Sleeve/ sleeveless Romper T-shirts/ Sleep suits / Baby shower
Item Q&A
  • Question : Inquiry for the item from yue****Jul 04, 2018

  • Question : Inquiry for the item from Faa****Jan 29, 2018

    Hi . restock for no. 7?

    Answer : [Re] Inquiry for the item from Faa****

    no. it is clearance sales. thank you.

  • Question : Restock?Sep 16, 2016

    Will there be restock for 24m short pants?

    Answer : [Re] Restock?

    HI, we will not restock. thank you.

  • Question : Stock for 36mJul 13, 2016

    Any stock coming for 36m?

    Answer : [Re] Stock for 36m

    no. thank you.

  • Question : SizeJul 11, 2016

    My girl is 18mths old, 10.5kg about 75cm.. What size to take for these 3 items? Short Sleeve Romper, Tshirt and Long pants..

    Answer : [Re] Size

    Hi, this is up to your choice. short sleeve or long sleeve or Tshirt. Please choose 24m. thank you.

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360 Degree Rotate Mop/ Spin Dry Mop /Spray Mop/ Stainless Steel Filter/Magic Mop/Cleaner
360 Degree Rotate Mop/ Spin Dry Mop /Spray Mop/ Stainless Steel Filter/Magic Mop/Cleaner
Item Q&A
  • Question : Inquiry for the item from lsl****Jun 24, 2018

  • Question : Inquiry for the item from smi****Jun 19, 2018

  • Question : Inquiry for the item from and****Mar 10, 2018

    Hi there can i purchase the mop stick only ?

    Answer : [Re] Inquiry for the item from and****

    sorry. out of stock. thank you.

  • Question : Inquiry for the item from kem****Mar 07, 2018

  • Question : Inquiry for the item from jia****Dec 11, 2017

    Hi, can the metal spinning part be removedfrom pail for washing?

    Answer : [Re] Inquiry for the item from jia****

    can, thank you.

    Question : [Re] Inquiry for the item from jia****

    No more stock for mop c or f?

    Answer : [Re] Inquiry for the item from jia****

    HI,.we have 1 set for C model only. thank you.

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Tummy TrimmerAB Roller WheelTri-Core Roller w Stopper Fitness Roller ★SG★ *abs pro * Abs Roll
Tummy TrimmerAB Roller WheelTri-Core Roller w Stopper Fitness Roller ★SG★ *abs pro * Abs Roll
Item Q&A
  • Question : Inquiry for the item from bab****Apr 01, 2018

    Confirm that Item 3:Tri Core Fitness Roller is include with Stopper & Knee Pad?

    Answer : [Re] Inquiry for the item from bab****

    yes. thank you

  • Question : Inquiry for the item from wt3****Jun 21, 2017

    Which item is easy to store, not much space constraints & great for front tummy n waist?

    Answer : [Re] Inquiry for the item from wt3****

    Item 4:Basic Ab Roller. it is small and effecitive item. no need big space. thank you.

    Question : [Re] Inquiry for the item from wt3****

    Thx. For basic ab roller, what exercise to do for toning side of my waist? Or what kind of exercise can i use it for my whole body toning?

    Answer : [Re] Inquiry for the item from wt3****

    Item 4:Basic Ab Roller is best for tummy. for the whole body, we will suggest Item 2: Abs Carver Pro which is popular item with a lot of good reivews online. You can google for more details for item 2. thank you.

    Question : [Re] Inquiry for the item from wt3****

    Does your item 2 come with knee pad?
    Compare item 2 & 6, which is better for whole body?
    Any warranty?
    How to clean?

    Answer : [Re] Inquiry for the item from wt3****

    Hi, item 2 comes with knee pad. for 2 and 6, it depends on people. It comes with 7 days warranty for manufacturer's faulse. You can re-assemble and clean them. thank you.

Double-sided bamboo mat / bamboo mattress / mattress /mirror foldable bamboo mattress broadside for king and queen size bed 1.5 meters bed cool mat
Double-sided bamboo mat / bamboo mattress / mattress /mirror foldable bamboo mattress broadside for king and queen size bed 1.5 meters bed cool mat
Item Q&A
  • Question : Inquiry for the item from luj****May 18, 2017

    When will the single size available?

    Answer : [Re] Inquiry for the item from luj****

    will be next 2-3 weeks later. thank you.

  • Question : Single sizeApr 22, 2017

    I will like to order 2 pieces... anymore stock?

    Answer : [Re] Single size

    sorry. no more stock. thank you.

  • Question : Delivery hoursOct 01, 2016

    I want to check if it's possible to delivery the item in below hours before I make the purchase.
    - weekday after 7pm
    - weekend anytime
    Thank you.

    Answer : [Re] Delivery hours

    You can contact 64348400 or email to info@qxpress.com.sg for detail arrangement after you ordered. thank you.

    Question : [Re] Delivery hours

    I have made the purchase. However, I can't find the tracking number for Qxpress to arrange my delivery time, please advise.

    Answer : [Re] Delivery hours

    HI, we will send to qxpress on 4th October. we will put a note for qxpress also. Please check the system on 4th Oct afternoon. Thank you.

CLEARANCE SALES!!Good quality Girls Dresses for the special promotions.(1-12 years)
CLEARANCE SALES!!Good quality Girls Dresses for the special promotions.(1-12 years)
Item Q&A
  • Question : Inquiry for the item from jac****May 06, 2017

    Hi, I would like to enquire if there is stock for pre-c 19 with size for 2-3 yrs old. When I try to select for the size it only shows 4,6 and 9 available. However, size 4,6 and 9 is not indicated in the measurement box.

    Answer : [Re] Inquiry for the item from jac****

    let us get back to you on Tuesday 9 May. thank you.

    Hi, okease choose size 6. thank you.
    (May 08, 2017 16:39)

    Question : [Re] Inquiry for the item from jac****

    Hi I would like to purchase this item for age 2-3 yrs old. But I am not able to find it from the order menu. Please check and advise on the availability.

    Answer : [Re] Inquiry for the item from jac****

    Hi, this is out of stock. thank you.

  • Question : Pre B 9Dec 06, 2016

    Hi may i have the measurements for 9T for above? Thanks.

    Answer : [Re] Pre B 9

    ok

  • Question : SizeOct 26, 2016

    Hi seller,
    Could u kindly let me know the bust size for PRE-B -13 7T ?
    Tx

    Answer : [Re] Size

    ok. we will check and get back to you within a few days. thank you.

  • Question : AvailabilityOct 24, 2016

    Dear seller,
    Thanks for ur reply , could u check the availability of following items for me please

    PRE-B 9 9T
    PRE-B 13 7T
    PRE-E 15 10T

    Thanks

    Answer : [Re] Availability

    ok. we will get back to you within a few days. thank you.

    ok. we will get back to you within a few days. thank you.
    Hi, we have stock for these. thank you.

  • Question : SizingOct 24, 2016

    Hi there!
    May I know for 8yrs old girl which size should I go?
    Bust 67cm(34*2)
    What is T means? Is that for age? Ex: 10T is for 10years?
    Pls. Explain .
    Thanks

    Answer : [Re] Sizing

    yes. T is same as Y. 10T is 10Y. thank you.

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