Q&A board

Q & A Lists
Item Question & Answer
New 2019 Organic Cotton Baby and Toddler Socks from Japan
New 2019 Organic Cotton Baby and Toddler Socks from Japan
Item Q&A
  • Question : Inquiry related delivery from lin****Mar 04, 2019

  • Question : Inquiry related delivery from lin****Mar 03, 2019

    Dear seller, I wanted to choose free normal postage for my order above$10, but by default only Qxpress service, please advise. Thanks.

    Answer : [Re] Inquiry related delivery from lin****

    Hi dear,

    Thank you for pointing that out. We apologise that our admin is currently out of town and we are not able to fix this for now.

    So long your order is over $10, we will refund you the Qxpress fee once you provide us your bank details, and we will ship out your items via normal mail.

    Thank you for your interest in our products!

    With love,
    Button Clock

  • Question : Inquiry for the item from xia****Oct 12, 2018

    Hi, have dropped you enquiries regarding my order. Pls advise urgently, thanks.

    Answer : [Re] Inquiry for the item from xia****

    Hi there,

    Not sure if it did not get through, but we sent you the picture twice, let us know if you can see it this time?

    With love,
    Button Clock

    Question : [Re] Inquiry for the item from xia****

    Hi, yes i can see the image now. Can i confirm if the parcel has been sent? I've not receive it till now.

    Answer : [Re] Inquiry for the item from xia****

    Hi dear,

    Yes the parcel had been sent a while ago. Can you let us know if you have received it?

    With love,
    Button Clock

Award Winning KIDPIK Educational Sensory Blocks
Award Winning KIDPIK Educational Sensory Blocks
Item Q&A
26 Jun 2018 Cute Fashion Hair Accessories for Baby Toddler Kid Girl
26 Jun 2018 Cute Fashion Hair Accessories for Baby Toddler Kid Girl
Item Q&A
[Button Clock] Wired Hairband and Scarf (2-in-1) Style
[Button Clock] Wired Hairband and Scarf (2-in-1) Style
Item Q&A
Flat Price - Children Kids Tea Cake Trolley Cart with Musical Birthday Party Cake 60Pcs
Flat Price - Children Kids Tea Cake Trolley Cart with Musical Birthday Party Cake 60Pcs
Item Q&A
  • Question : Inquiry related delivery from rel****Nov 24, 2018

    Can i self collect? What location?

    Answer : [Re] Inquiry related delivery from rel****

    Hi buyer,

    Apologies this item is currently out of stock, thank you for your interest!

    With love,
    Button Clock

Handmade Japanese Art Wrist Bags / Lunch Bags / Tote Bags / HandBags
Handmade Japanese Art Wrist Bags / Lunch Bags / Tote Bags / HandBags
Item Q&A
  • Question : Inquiry for the item from per****Aug 12, 2018

    Is the premium series also the same size (32 x 24)?

    Answer : [Re] Inquiry for the item from per****

    Hi dear,

    Yes, the size is the same but with better premium materials, all bags are 100% handmade.

    However kindly note that our premium bags are currently out of stock due to overwhelming response and will be restocked next week!

    Thank you for your support.

    Love,
    Button Clock.

  • Question : Inquiry for the item from Kat****Jul 28, 2018

    Hello! I tried to use the shop coupon but system doesn’t allow me to.

    Also, my card has more than $30 worth of products but I’m still charged $4.50 shipping... any advice?

    Answer : [Re] Inquiry for the item from Kat****

    Hi dear, the issue you had with our shop coupon should be fixed now, please try to apply again.

    On the shipping can you elaborate more, first of all our Qxpress charge is $3.90, and it should automatically reflect as free deliver for over $30 purchase in our shop.

GSS SALE $1.50 Flat Hair Accessories - NO HIDDEN OPTION PRICE!!
GSS SALE $1.50 Flat Hair Accessories - NO HIDDEN OPTION PRICE!!
Item Q&A