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Item Question & Answer
Differin Adapalene Gel 0.1% Acne Treatment 30G
Differin Adapalene Gel 0.1% Acne Treatment 30G
Item Q&A
  • Question : 230980415 - damaged goodOct 09, 2017

    Package was crushed when delivered. Gel is leaking. It's a whole mess. And i still have to send this gooey mess back to you for refund??
    Photo cant be attached apparently. But i have made a claim and in that claim, a photo is attached.

    Answer : [Re] 230980415 - damaged good

    Already answered inquiry. If you have another any question, please contact to us.

    Question : [Re] 230980415 - damaged good

    "Kindly return the item in its original condition back to me via Registered Mail for an exchange / refund."

    Why don't you come and collect it? I'm not gonna waste my time nor spend another dime. The gel has dried now, and tube is soft, not robust like it originally should be. It contains a little more than half of its initial quantity.

    Answer : [Re] 230980415 - damaged good

    Already answered inquiry. If you have another any question, please contact to us.

    Question : [Re] 230980415 - damaged good

    Have returned

    Answer : [Re] 230980415 - damaged good

    Will do the necessary once item has been received.

  • Question : can you adjust the weight?Sep 12, 2017

    I want to send it to Korea, but Qxpress shipping rate is too expensive due to the weight 1kg.
    Can you lower the weight below 500g?

    Answer : [Re] can you adjust the weight?

    Hi, I have edited the weight to be 100grams.

  • Question : Expiry DateSep 04, 2017

    Hi

    Can you advise when is the expiry date of this cream?

    Regards

    LL

    Answer : [Re] Expiry Date

    Already answered inquiry. If you have another any question, please contact to us.