Q&A board

Q & A Lists
Item Question & Answer
★Authentic [TELIC]★ USA Flip Flop Sandals ★ Unisex Sandal / Slipper Anatomy Correct Footbed  Comfort
★Authentic [TELIC]★ USA Flip Flop Sandals ★ Unisex Sandal / Slipper Anatomy Correct Footbed Comfort
Item Q&A
  • Question : Inquiry for the item from dor****Sep 16, 2019

    Hi,

    Is this slipper authentic and where is it from?

    Is it good for kids with flat feet?

    What size should I choose if the current size is EUR40?

    Thanks

    Answer : [Re] Inquiry for the item from dor****

    dear buyer,
    thank you for your interest in our product,
    Our product is authenitc TELIC from USA
    It is good for kids with flat feet.
    EUR40 is size M , kindly refer to the attached sizing chart

    regards

    Question : [Re] Inquiry for the item from dor****

    Thanks for the update. I will order today.

    Answer : [Re] Inquiry for the item from dor****

    thank you

    Question : [Re] Inquiry for the item from dor****

    Hi,

    I just placed my order. Hope it will fit nicely. 🤗

    Answer : [Re] Inquiry for the item from dor****

    Thank you for your order

  • Question : Inquiry for the item from Vam****Mar 20, 2019

    Hi seller, sorry can I change to BLACK colour instead of deep blue sea? My order no:292282809 awaiting for your reply,thank you !

    Answer : [Re] Inquiry for the item from Vam****

    Hi my cart no as per below attachment,thank you!
    By the way if wearing size us 10 should take one size bigger right? As I saw from those customer whom
    Post n was advise from
    You guys..awaiting for your reply,thanks

    Question : [Re] Inquiry for the item from Vam****

    dear buyer
    thank you for your interest in our product, no problem to change to black , you can take szie XL
    Regards

    Answer : [Re] Inquiry for the item from Vam****

    Hi seller ,noted with thanks n have a gd day ahead 😊

    Question : [Re] Inquiry for the item from Vam****

    Welcome

  • Question : Inquiry related delivery from Sea****Jun 07, 2018

    Hi seller. I have place an order for aqua lagoon size M. Will be away this weekend. Will be back on Monday. Can send out on Monday or delivery on Monday? Thanks

    Answer : [Re] Inquiry related delivery from Sea****

    Dear Buyer
    thank you for your order, your request is noted
    regards

  • Question : Retail outletJun 06, 2018

    Do you have a retail outlet we can visit to try out the fit and sizes ?

    Answer : [Re] Retail outlet

    Dear Buyer
    thank you for your interest in our product, we do not have retail outlet

    regards

    Question : [Re] Retail outlet

    Ok noted..

    Answer : [Re] Retail outlet

    welcome

  • Question : Inquiry related delivery from Sea****Jun 06, 2018

    I will order the slipper and the portable Fan. Can ship together?

    Answer : [Re] Inquiry related delivery from Sea****

    dear buyer
    thank you, yes we will ship the item together
    regards

+View all Notice, FAQ, Q&A >>
SORBO 2pc USB Rechargeable AA n AAA Battery 1 Hr Fast Charge/ 1.5V Lithium / 2000 Times
SORBO 2pc USB Rechargeable AA n AAA Battery 1 Hr Fast Charge/ 1.5V Lithium / 2000 Times
Item Q&A
  • Question : Inquiry for the item from too****Sep 12, 2019

    Hi seller,

    The AA battery is 1 piece or a pair?

    Answer : [Re] Inquiry for the item from too****

    dear buyer,
    thank you for your interest in our product, it comes in a pair

  • Question : is it come with usb cableAug 10, 2018

    hi i want to buy AAA battery is it come with usb cable

    Answer : [Re] is it come with usb cable

    Dear buyer, thank you for your interest in our product, AAA battery comes usb cable

  • Question : how do you know if it is fully charge ?Jan 26, 2018

    how do you know if it is fully charge ?
    How long does it take to charge from zero ?

    Answer : [Re] how do you know if it is fully charge ?

    dear buyer
    when the battery is fully charge the indicator light will turn green
    it takes about 1 to 2 hours to charge

    regards

  • Question : 关于商品gbr****会员的咨询。Dec 02, 2017

Water Hose Reel Mini Water Pipe Car Automatic Garden Hose Reel Retractable  Spray Nozzle with 15m
Water Hose Reel Mini Water Pipe Car Automatic Garden Hose Reel Retractable Spray Nozzle with 15m
Item Q&A
  • Question : Inquiry for the item from ser****Jul 22, 2019

    Hi Seller,

    Do you have 20m or 25m type?

    And what is the price if you have?

    Thanks

    Answer : [Re] Inquiry for the item from ser****

    Dear buyer, thank you for your interest in our product, this product only come in 15m

Wonderful Slim Patch Burn Fat Belly Weight Loss Patch Abdomen N Lower Body Slimming Patch
Wonderful Slim Patch Burn Fat Belly Weight Loss Patch Abdomen N Lower Body Slimming Patch
Item Q&A
  • Question : Inquiry for the item from anu****Jul 13, 2019

    Do you still have this item.. I m interested to purchase

    Answer : [Re] Inquiry for the item from anu****

    dear buyer, thank you for your interest in our product, the product is currently available

    Question : [Re] Inquiry for the item from anu****

    But I m not able to order can you plz send me link to order

    Answer : [Re] Inquiry for the item from anu****

    OK I can order will order tonight

    Question : [Re] Inquiry for the item from anu****

    noted, thank you

    Answer : [Re] Inquiry for the item from anu****

    Order placed please call before delivery

    Question : [Re] Inquiry for the item from anu****

    Noted

  • Question : Inquiry for the item from mor****May 12, 2019

  • Question : Inquiry for the item from gli****Apr 04, 2019

    Hi, may I know os it 5pcs in 1 packet?

    Answer : [Re] Inquiry for the item from gli****

    Dear buyer, thank you for your interest in our product, yes 5 pcs in 1 pack

    Question : [Re] Inquiry for the item from gli****

    Ok thanks! :)

    Answer : [Re] Inquiry for the item from gli****

    Welcome

  • Question : Inquiry related delivery from myl****Oct 24, 2018

    I would like to purchase 10 lower body but can you include Qexpress delivery?

    Answer : [Re] Inquiry related delivery from myl****

    Dear buyer
    thank you for your interest in our product, if you order 7 set ( with normal mail), we will send 10 set by registered singpost mail

    Question : [Re] Inquiry related delivery from myl****

    A feedback for you. If you want to encourage your buyer to buy more sets, to allow Qexpress delivery option is a plus as it is more cost effective for buyer.

    Answer : [Re] Inquiry related delivery from myl****

    thank your for your feedback

  • Question : Inquiry for the item from myl****Oct 24, 2018

    Can the Belly type use for legs ang thighs area?

    Answer : [Re] Inquiry for the item from myl****

    Dear buyer
    for leg and thighs , you can choose option B in our listing

BUY 2 GET 1 FREE ★FISHNET SOCKS / STOCKINGS★ 2017 New Korean Fishnet Waisted Stockings / Socks
BUY 2 GET 1 FREE ★FISHNET SOCKS / STOCKINGS★ 2017 New Korean Fishnet Waisted Stockings / Socks
Item Q&A
  • Question : Inquiry for the item from jea****Jun 19, 2019

    Hi. When I opt for buy 2 get 1 free, I must select 3rd option - 1pair only. So how to do the buy 2 get 1 free?

    Answer : [Re] Inquiry for the item from jea****

    Dear buyer, thank you for your interest in our product, u just need to choose the buy 2 get 1 free options

  • Question : Below knee lengthMay 31, 2018

    do you have below knee length fish net socks?
    Can we self collect?

    Answer : [Re] Below knee length

    dear buyer
    sorry we don't have
    regards

  • Question : Inquiry for the item from cel****May 24, 2018

  • Question : fishnet stockingsMar 23, 2018

  • Question : Inquiry for the item from mis****Mar 23, 2018

    Hi seller, if we mix and match 2 different socks, will we still get the free pair A?

    Answer : [Re] Inquiry for the item from mis****

    Yes you can

+View all Notice, FAQ, Q&A >>
VITARAIN Vitamin Shower Filter SW-07 - Anti-Oxidant / Aromatherapy / Moisturizing *MADE IN KOREA*
VITARAIN Vitamin Shower Filter SW-07 - Anti-Oxidant / Aromatherapy / Moisturizing *MADE IN KOREA*
Item Q&A
  • Question : Inquiry for the item from Ger****May 20, 2019

    Hi, may I check if installing at shower head and faucet, is there any difference in the direction of the bottle.. are they installed with the name right up? any difference in the inlet and outlet of the filtered water? cos notice that if installed at shower head - the filtered water is from bottom up, whereas if attached at faucet - the filtered water will be from top down. Appreciate your advice on this. Tks.

    Answer : [Re] Inquiry for the item from Ger****

    dear buyer
    thank you for your interest in our product, there is no difference in the inlet and outlet of the filtered water, the instllation method is clearly indicated on the product packaging
    regards

  • Question : Inquiry for the item from bne****Apr 28, 2019

  • Question : Inquiry related return and exchange from gia****Apr 05, 2019

    I received wrong item. Please check. I buy Lavender buy received rose shower filter. Please advise what can be done as I'm still waiting for seller reply / contact for many days. Seller chat is Off. There's no way to contact seller directly. Please check and send the right item, thanks.

    Answer : [Re] Inquiry related return and exchange from gia****

    dear buyer, kindly provide us with the order number
    regards

  • Question : Inquiry for the item from eri****Mar 30, 2019

  • Question : Inquiry related delivery from Jam****Mar 28, 2019

    HI,

    Placed orders on 23 March 2019, orders reference: 292527847 and 292527848.
    According to delivery status is still in Transit to the Dispatch Center since about 2 days ago!?
    Is this product send from Singapore or Korea?

    Worst Qoo sent Qpost reminding me to confirm delivery WITHOUT checking the delivery status!
    If Qoo staffs is reading this, please WAKE UP check the delivery status before asking customers to confirm delivery! This is not the 1st time!

    Answer : [Re] Inquiry related delivery from Jam****

    Sorry, correction I placed orders on the 21 March 2019.
    Orders shipped out on 23 March 2019 as per advise.

    Question : [Re] Inquiry related delivery from Jam****

    After 6 days it sent out, the delivery status is still "in transit to dispatch centre"?

    Answer : [Re] Inquiry related delivery from Jam****

    Dear buyer

    Apology for the late reply, let us check with the logistic company, thank you for your patience and understanding
    regards

+View all Notice, FAQ, Q&A >>
8000mAH/50800mAH Multi Function Car Battery Jump Starter Powerbank Portable Charger laptop/phone
8000mAH/50800mAH Multi Function Car Battery Jump Starter Powerbank Portable Charger laptop/phone
Item Q&A
  • Question : Inquiry for the item from 235****Mar 15, 2019

    I wonder how your item can be 50,800 mAH? I assume you are using Lit Polymer batteries inside. To produce a 12 V charge, you need 3 cells in series (3S), each LiPo (18650) capacity is 5000 mAH, to produce 50,800 mAH, you must have 10 of this batteries in parallel. So you have 30 x 18650 batteries.

    What is the weight (mass) of your 50,800 mAH powerbank?

    Answer : [Re] Inquiry for the item from 235****

    Dear buyer, thank you for your interest in our product, the weigh of battery is 380g

  • Question : Inquiry for the item from din****May 26, 2018

    Hi, how many times can a note 3 be charged?

    Answer : [Re] Inquiry for the item from din****

    Dear buyer
    it can be charge 2 times

    Question : [Re] Inquiry for the item from din****

    My battery is 3200mah. Is your answer for 8000mah or 50800mah unit?

    Answer : [Re] Inquiry for the item from din****

    dear buyer
    it is for 50800

    Question : [Re] Inquiry for the item from din****

    Ok. Thanks

    Answer : [Re] Inquiry for the item from din****

    welcome

  • Question : Inquiry for the item from eze****Apr 18, 2018

    Does it come with charger? Or must add in 50800

    Answer : [Re] Inquiry for the item from eze****

    Dear buyer
    thank you for your interest in our product, it comes with charger, however the optional charger is with safety mark.
    regards

  • Question : Inquiry for the item from zzi****Feb 26, 2018

    Hi interested in the 8000mah version. Is it enough to jumpstart a normal sedan? Any video to show it's working? How do i know it can work? Thanks.

    Answer : [Re] Inquiry for the item from zzi****

    dear buyer
    thank you for your interest in our product, 8000mah is sufficient.

  • Question : Inquiry for the item from kai****Jan 13, 2018

    For this jump starter is it safe to store inside car, under typical hot weather in Singapore?

    Answer : [Re] Inquiry for the item from kai****

    dear buyer
    thank you for your interest in our product, TM15 car jump starter comes with PU double layer zip bag, we recommend not to expose the battery direct to the sun
    enclosed the bag for your reference
    regards

+View all Notice, FAQ, Q&A >>
Mosquito Killer USB Rechargeable Waterproof  LED Lamp ★ Indoor And Outdoor Activity ★
Mosquito Killer USB Rechargeable Waterproof LED Lamp ★ Indoor And Outdoor Activity ★
Item Q&A
  • Question : Inquiry for the item from mik****Feb 18, 2019

    Hi just want to check if the bulb van change and if is easy to install? Where can i buy the bulb replacement?

    Answer : [Re] Inquiry for the item from mik****

    dear buyer
    thank you for your interest in our product, the bulb is factory fixed can't be change
    regards

Ultrasonic Ion Facial Massager Rechargeable Vibration Iontophoresis Hot Cooling Skin Firming Care
Ultrasonic Ion Facial Massager Rechargeable Vibration Iontophoresis Hot Cooling Skin Firming Care
Item Q&A
  • Question : Inquiry for the item from 238****Feb 08, 2019

  • Question : Inquiry for the item from ela****Jul 26, 2017

    Hi! Does the beauty equipment vibrates when on?

    Answer : [Re] Inquiry for the item from ela****

    Hi
    it doesn't vibrates, however it promotes the absorption of the skin feeling moisturize
    After cleansing, apply a layer of a lotion or essence, turn on the heating/vibration model to enable the promotion of the absorption of skin care products.
    After absorption of skin care products, open cooling/acoustic vibration model, can shrink pores.

    Warm effect:
    1.Warming, makes user feel warm and comfortable, helps to relax muscles, relieve pain;
    2.Stimulate the blood circulation acceleration, the open pores can help the skin to quickly import all kinds of skin care products absorb double skin. Make the skin more elastic and moist;
    3.Putting a sponge to deep cleaning, better able to export the face toxins, blackheads, dirt.

    Ice sense effect:
    1.Help skin firmness, maintain flexibility, prevent allergies and other problems;
    2.Shrink pores, lock moisture and reduce wrinkles;
    3.Can soothe sore muscles, relieve skin fatigue, soothe the skin sense of tension, reduce skin redness and

  • Question : Inquiry for the item from ela****Jul 26, 2017

    Hi! Does the beauty equipment vibrates when on?

    Answer : [Re] Inquiry for the item from ela****

    Dear Buyer
    This beauty equipment does not vibrate when on, however it promote the absorption of the skin feeling moisturize
    After cleansing, apply a layer of a lotion or essence, turn on the heating/vibration model to enable the promotion of the absorption of skin care products.
    After absorption of skin care products, open cooling/acoustic vibration model, can shrink pores.

    Warm effect:
    1.Warming, makes user feel warm and comfortable, helps to relax muscles, relieve pain;
    2.Stimulate the blood circulation acceleration, the open pores can help the skin to quickly import all kinds of skin care products absorb double skin. Make the skin more elastic and moist;
    3.Putting a sponge to deep cleaning, better able to export the face toxins, blackheads, dirt.

  • Question : Inquiry for the item from shu****Apr 12, 2017

    What's the brand of this device?

    Answer : [Re] Inquiry for the item from shu****

    hi
    brand is beauty instrument

  • Question : Inquiry for the item from shu****Apr 12, 2017

    The power voltage is usual SG power point?
    Can charge by plugging USB cable into usual iPhone 3pin plug?

    Answer : [Re] Inquiry for the item from shu****

    hi
    It can be charge by plugging USB cable into usual iphone 3 pin plug

+View all Notice, FAQ, Q&A >>
G3 n B3/US18 Bluetooth Smart Watch With Heart Rate Monitor Support SIM  Card N Siri Voice Record
G3 n B3/US18 Bluetooth Smart Watch With Heart Rate Monitor Support SIM Card N Siri Voice Record
Item Q&A
  • Question : Inquiry for the item from kbg****Feb 01, 2019

    Hi Seller,

    These 2 models that you have are they both 3G Sim?
    -> Does it have Anti-lost function (if watch is away from mobile)
    -> Waterproof?
    -> 24hr monitoring funtion -> sports / sleep / heart -> check will be automatic monitoring
    -> Battery last after full charge

    Thank you

    Answer : [Re] Inquiry for the item from kbg****

    dear buyer
    thank you foryour interest in our product, kindly refer to the specificaiton in the listing
    regards

  • Question : Inquiry for the item from xia****Oct 12, 2018

    Hi is there anny google play app inside G3 smartwatch???

    Answer : [Re] Inquiry for the item from xia****

    Dear buyer
    thank you for your interest in our product, it does not come with in built google play app.

    regards

    Question : [Re] Inquiry for the item from xia****

    meaning that this cannot add in any apps into the watch??

    Answer : [Re] Inquiry for the item from xia****

    Dear Buyer
    Apologies for the late reply, No it can't
    regards

  • Question : Inquiry for the item from cha****Mar 11, 2018

  • Question : Inquiry for the item from cha****Mar 11, 2018

    Do you sell the replacement strap? Can fit other model watch strap also?

    Answer : [Re] Inquiry for the item from cha****

    dear buyer
    thank you for your interest in our product, we don't have replacment strap for G3
    regards

  • Question : Inquiry for the item from cha****Sep 17, 2017

    I bought the G3 model but the flip motion to receive call and tracking of pedometer is not functioning. What can I do? The sleep monitoring need to press start then will monitor? The pedometer press start also never clock.

    Answer : [Re] Inquiry for the item from cha****

    Dear buyer
    Let us check and revert

6pcs set Multi-Colour 3 Straight 3 Bent Stainless Steel Drinking Metal Straw with Cleaning Brush
6pcs set Multi-Colour 3 Straight 3 Bent Stainless Steel Drinking Metal Straw with Cleaning Brush
Item Q&A
  • Question : Inquiry for the item from pyw****Dec 26, 2018

    Hi seller,

    Thank u for sending me the shipment. It looks amazing, however I only received 11pcs of the straws.
    Missing one bend straw.

    Answer : [Re] Inquiry for the item from pyw****

    Hi seller,

    I have just received the shipment ordered on 14th dec. Thank u for sending me the shipment, it looks amazing! However I have only received 11pcs of the straws.it is missing one bend straw. Please see enclosed for my order number.

    Question : [Re] Inquiry for the item from pyw****

    Here is the straws that I have received

    Answer : [Re] Inquiry for the item from pyw****

    dear buyer
    aplogies, we will send out today
    regards

    Question : [Re] Inquiry for the item from pyw****

    Hi seller, still haven’t receive the missing straw as promised. It has been 2 weeks since you last sent out. Any chance of knowing the location of the package?

    Answer : [Re] Inquiry for the item from pyw****

    Dear buyer, the item was resend on 26 dec 18 , please see attached

  • Question : Inquiry for the item from cou****Dec 08, 2018

    hi, i would like to get 4 packs of the straws. Is it possible to do that or I have to split into 2 days to purchase.

    Answer : [Re] Inquiry for the item from cou****

    Yes you can do it in 1 purchase

    Question : [Re] Inquiry for the item from cou****

    Ok.. i will try again

    Answer : [Re] Inquiry for the item from cou****

    Let us know if you have any problem

  • Question : BrushNov 03, 2018

    Hi Do you sell the brush separately?

    Answer : [Re] Brush

    Dear buyer, we don’t sell the brush separately, our item comes in a set of 6 straws + 1 brush

  • Question : Inquiry for the item from jas****Sep 12, 2018

  • Question : Inquiry related delivery from bel****Sep 07, 2018

    I need about 28 x 6pcs of the straws by next week. Do you have stock and whether we can arrange for collection instead of by post?

    Answer : [Re] Inquiry related delivery from bel****

    Dear Buyer, thank you for your interest in our product, yes we have the stock, I can arrange the delivery the delivery for you

+View all Notice, FAQ, Q&A >>
SALES Smartwatch SmartBand / Bracelet Fitness Activity Tracker Heart Rate Blood Pressure Monitor
SALES Smartwatch SmartBand / Bracelet Fitness Activity Tracker Heart Rate Blood Pressure Monitor
Item Q&A
  • Question : Inquiry for the item from Sco****Dec 15, 2018

    Is P1 Plus work with iPhone?

    Answer : [Re] Inquiry for the item from Sco****

    Dear by, thank you for your interest in our product, yes it works with iPhones

    Question : [Re] Inquiry for the item from Sco****

    what is the warranty period for this? If I place an order today, how soon will I get it?

    Answer : [Re] Inquiry for the item from Sco****

    1 month Warranty, we will send out on Monday, you should receive by Wednesday

  • Question : Inquiry for the item from you****Oct 03, 2018

  • Question : How to set it upAug 18, 2018

    Hi I received it yesterday and have paired it but the watch doesn’t end my steps, calories or any of the various readings. Can you advise


    Thanks
    96501440

    Answer : [Re] How to set it up

    Dear buyer, apologies for the late reply, kindly refer to the user manual page 8 for the settings & Bluetooth pairing on page 5 regards

  • Question : Sync with Healthy 365 appMar 10, 2018

    Dear seller,
    I am interested in your product but may I know is there any product that can be sync with the Healthy 365 app?

    Answer : [Re] Sync with Healthy 365 app

    dear buyer
    thank you for your interest in our product, X2 is using FUNDO APP
    regards

    Question : [Re] Sync with Healthy 365 app

    hi thank you for telling which app the product is using. However, you did not answer if the app can be sync with the Healthy 365 app.

    Answer : [Re] Sync with Healthy 365 app

    Dear buyer
    the app is not able to sync with Healthy 365 app

    regards

  • Question : Inquiry for the item from see****Mar 10, 2018

    Dear seller,
    May I know which health app are your products using?

    Answer : [Re] Inquiry for the item from see****

    Dear buyer,
    Thank you for your interest in our product, X2 using FUNDO app

+View all Notice, FAQ, Q&A >>
Archline Orthotic Insoles Balance – Full Length (Unisex)  From Australia
Archline Orthotic Insoles Balance – Full Length (Unisex) From Australia
Item Q&A
  • Question : Inquiry for the item from 236****Dec 14, 2018

    If I wear US M 7.5, is it recommended to get the ARO16040 or ARO16041?

    Answer : [Re] Inquiry for the item from 236****

    Dear buyer, thank you for your interest in our product, we will recommend ARO16041

TWS_K2 Wireless Stereo Twin  Bluetooth EarBud /Earphones / Headphone with Portable Charging Case
TWS_K2 Wireless Stereo Twin Bluetooth EarBud /Earphones / Headphone with Portable Charging Case
Item Q&A
  • Question : Inquiry for the item from liz****Nov 30, 2018

    hi, I want to ask for stock for 120 pcs
    can PM me and leave contact number so that I can call you?

    Thanks

    Answer : [Re] Inquiry for the item from liz****

    Dear buyer, thank you for your interest in our product, which model are you interested in, you can contact me at 97532098

  • Question : Inquiry related delivery from Ste****Nov 30, 2018

    Hi Seller,

    May i know if i place or for TWS_K2, can i receive by Tuesday or i can self collect?

    Answer : [Re] Inquiry related delivery from Ste****

    Thank you for your interest in our product, yes can be arranged

    Question : [Re] Inquiry related delivery from Ste****

    By post able to reach?

    Answer : [Re] Inquiry related delivery from Ste****

    By Qxpress

    Question : [Re] Inquiry related delivery from Ste****

    Ok, so Tuesday able to reach to me.

    Answer : [Re] Inquiry related delivery from Ste****

    yes

    Question : [Re] Inquiry related delivery from Ste****

    Ok!

    Answer : [Re] Inquiry related delivery from Ste****

    welcome

  • Question : Inquiry for the item from ale****Oct 06, 2018

    Ear piece charging got problem. After charging, can last only 15 mins. Please advise

    Answer : [Re] Inquiry for the item from ale****

    dear buyer
    kindly advise your order number.

    regards

    Question : [Re] Inquiry for the item from ale****

    My order no. is 260851423 DD 14/6/2018

    Answer : [Re] Inquiry for the item from ale****

    Dear buyer
    let us check our record

  • Question : productApr 22, 2018

    Hi, may i know what is the difference between the 3? is TWS_K2 compatible with Android phones?thank you!

    Answer : [Re] product

    Dear buyer
    thank you for your interest in our product, TWS k2 is compatible with Android phone.

    regards

  • Question : Re-stockJan 17, 2018

+View all Notice, FAQ, Q&A >>
Buy 1 Get 1 Free Fidget Cube/Spinner/Hand Spinner / Fidget Stick- Quality Stress Anxiety Relief Toys
Buy 1 Get 1 Free Fidget Cube/Spinner/Hand Spinner / Fidget Stick- Quality Stress Anxiety Relief Toys
Item Q&A
  • Question : Inquiry for the item from lyk****Nov 26, 2018

    i want to buy fidget stick. So free another stick or free spinner?

    Answer : [Re] Inquiry for the item from lyk****

    Dear buyer
    thank you for your interest our product, fidget stick will come with spinner.
    regards

  • Question : Delivery timeMay 16, 2017

    Hi Sir/Madam,

    I understand the shipment for this item is scheduled tomorrow 17 May.

    I would like to check usually how long it usually takes for the shipment? Thanks

    Regards,
    Anton

    Answer : [Re] Delivery time

    HI
    it will normal take 3 to 4 days

  • Question : itemMar 27, 2017

    how long can the spinner spin for?

    Answer : [Re] item

    Hi,
    it can spin 1 to 3 minutes depending on the strength applied

  • Question : about itemMar 26, 2017

    what is the bearing of the spinner made out of?

    Answer : [Re] about item

    Steel

  • Question : AuthenticFeb 19, 2017

    Does it come in the plastic box like form antsy.

    Answer : [Re] Authentic

    Hi,
    It comes with a beatiful box, please refer to attached

Christmas Tree with Lights  50cm Mini Christmas Tree Artificial Flocking Snow Great Christmas Gift
Christmas Tree with Lights 50cm Mini Christmas Tree Artificial Flocking Snow Great Christmas Gift
Item Q&A
  • Question : Inquiry for the item from elv****Nov 24, 2018

    Rhe one with wood log base is A or B and what are the measurements

    Answer : [Re] Inquiry for the item from elv****

    Dear buyer
    thank you for your interest in our product, the wood log base is type B , Size : 9cm diameter , 5cm height.
    It comes with LED lights & we are also free christmas tree decor.
    regards

Cutting Board / Chopping Board / Rice Husk / Healthy Safe / Easy Wash/ Non Slip Durable
Cutting Board / Chopping Board / Rice Husk / Healthy Safe / Easy Wash/ Non Slip Durable
Item Q&A
  • Question : Inquiry for the item from zep****Oct 26, 2018

    Will restock for the large size?

    Answer : [Re] Inquiry for the item from zep****

    Yes, the new just arrived this afternoon

  • Question : Rice Husk Chopping BoardMar 29, 2018

    Dear Seller

    Does this board has clicking sound whenever the knife cuts on it.

    Regards

    Answer : [Re] Rice Husk Chopping Board

    Dear Seller,
    I have further enquiries:
    (1) what is the weight of the medium rice husk board
    (2) Is it made 100% of rice husks I saw somewhere of similair design advertised that it is made of rice husks plus valley fibre, do not know what valley fibre is.
    (3) What sort of temperature can it withstand
    (4) Is it dishwasher safe.
    Regards

    Question : [Re] Rice Husk Chopping Board

    Dear Buyer
    thank you for your interest in our product, it is normal to have clicking sournd.
    regards

  • Question : Inquiry for the item from Nyl****Sep 23, 2017

    Hi, what’s the measurements of these 2 boards? Medium and large. Thanks

    Answer : [Re] Inquiry for the item from Nyl****

    Dear Buyer
    thank you for your interest in our product
    The measurement of the boards are as follow
    1) Large : 43cm (L) x 30cm(W) x 1cm(THK)
    2) Medium : 33cm (L) x 25cm(W) x 1cm (THK)
    Regards

USB Fan/Portable / Rechargeable /3 Speed/ 2000mAh Lithium Battery 10 Hours Standby Low noise Travel
USB Fan/Portable / Rechargeable /3 Speed/ 2000mAh Lithium Battery 10 Hours Standby Low noise Travel
Item Q&A
  • Question : Inquiry for the item from ayk****Oct 05, 2018

    Hi, is the fan noisy? Able to advise? As I am looking for a relatively quiet fan. Thank you.

    Answer : [Re] Inquiry for the item from ayk****

    Hi, thank you for your interest in our product, this fan has a our copper motor power with low noise @ 30dB ideal for home, office & outdoor travel

    Question : [Re] Inquiry for the item from ayk****

    Ok thank you!!!

    Answer : [Re] Inquiry for the item from ayk****

    thank you for your purchase

  • Question : Inquiry related delivery from mon****May 30, 2018

    I have not received my order.

    Answer : [Re] Inquiry related delivery from mon****

    Dear buyer
    your item has been sent, please find attached certificate of posting via Singapore Post
    regards

    Question : [Re] Inquiry related delivery from mon****

    Usually how long does it take for normal mail to reach?

    Answer : [Re] Inquiry related delivery from mon****

    dear buyer
    it normally take 5 -6 days
    regards

    Question : [Re] Inquiry related delivery from mon****

    May I know the size, colour of the package, is it box or envelop? Can fit into mailbox?

    Answer : [Re] Inquiry related delivery from mon****

    What’s ur address? Is the return address written?

    Question : [Re] Inquiry related delivery from mon****

    Dear buyer
    the return address is written
    regards

    Answer : [Re] Inquiry related delivery from mon****

    Pls answer. I’m checking with singpost.
    How is the package like, colour, box/envelope? What is your return address? And can it fit into the mailbox?

    Question : [Re] Inquiry related delivery from mon****

    dear buyer
    enclosed the photo as per your request.
    regards

    Answer : [Re] Inquiry related delivery from mon****

    What is the return address ie your address?

    Question : [Re] Inquiry related delivery from mon****

    dear buyer
    our return address is as follow
    My Mail Box 884341
    Singapore 919191
    regards

  • Question : Inquiry for the item from ash****May 22, 2018

    Can self collect?

    Answer : [Re] Inquiry for the item from ash****

    Dear buyer
    thank ;you for your interest in our product, we do not provide self collection service
    regards

Outdoor Sports Cooling Towel Microfiber Quick-dry 90x30cm Towel  Portable Silicone Protective Cover
Outdoor Sports Cooling Towel Microfiber Quick-dry 90x30cm Towel Portable Silicone Protective Cover
Item Q&A
Biodegradable Eco-Friendly Rice Husk Double Layer Microwaveable Bento Lunch Box Free Utensils
Biodegradable Eco-Friendly Rice Husk Double Layer Microwaveable Bento Lunch Box Free Utensils
Item Q&A
  • Question : Inquiry for the item from www****Aug 25, 2018

    Can the bento box with food be place in fridge for a day?

    Answer : [Re] Inquiry for the item from www****

    Yes it can

  • Question : Inquiry for the item from www****Aug 18, 2018

    Any things to take note when heat in microwave? Or just heat normally? For how long can it be reheat? Temperature range?

    Answer : [Re] Inquiry for the item from www****

    Dear buyer, microwave heating only, temperature shall not more than 120 degree F & heating shall not be more than 3 minutes. Do not use grilling function. When heating in microwave oven do not cover the box , avoid overheating that could cause lunch box to deform . Avoid overheating oily , sweeten& fatty food , the heat may cause these foods to stain the box. Do not use in convention oven, disinfection cabinet & high temperature environment to avoid deform & damage to lunch box . Avoid extreme hot foods.
    Regards

EMS LED RF Beauty Instrument Face Massager Treat Wrinkled Skin Enhance Collagen N Skin Elasticity
EMS LED RF Beauty Instrument Face Massager Treat Wrinkled Skin Enhance Collagen N Skin Elasticity
Item Q&A
  • Question : RFApr 30, 2018

    hi, does this help for reduce pigmentation? thanks

    Answer : [Re] RF

    Dear buyer
    thank you for your interest in our product, it product has the function to reduce pigmentation.

    regards

  • Question : Inquiry for the item from bab****Mar 15, 2018

    Hi. Does this need any particular gel to use with or any product to avoid while using the light?

    Answer : [Re] Inquiry for the item from bab****

    Dear buyer
    thank you for your interest in our product, it is recommended that a skin serum to be used to keep the skin moist and the device to be used 3 times a week for 10 minutes each time.
    Our product comes with a user manual

  • Question : Inquiry for the item from jes****Jan 20, 2018

    May I know how to use this? How Long to use daily? Do you have an instruction manual ? Can this be used for under eye ?

    Answer : [Re] Inquiry for the item from jes****

    Dear buyer
    thank you for your interest in our product.
    this device is recommended to be used 3 times per week for 10 miniutes each time.Clear instruction manual is given, it is suitable for eyes, face, neck and body.

    regards

  • Question : Inquiry for the item from mis****Dec 12, 2017

    Does it have cold and warm function?

    Answer : [Re] Inquiry for the item from mis****

    Dear Buyer

    thank you for your interest in our product, this product does not have cold and warm function. However it has a unique & deeper stimulating effects which can stimulate the regeneration of collagen, tightening of skin and improving skin tone & overall appearance of the skin. and it operateson 5 core concept
    Electrical muscle stimulation(EMS) Mesoporation, Electroporation ,Radio Frequency (RF) and Light Emitting Diode (LED) light enery.

    You may consider our another product Ultrasonic Ion Facial Massager which has both cold and warm function
    enclosed for your reference

    Question : [Re] Inquiry for the item from mis****

    Thank you. Do you have something w cold and hot and led

    Answer : [Re] Inquiry for the item from mis****

    Dear Buyer
    sorry we don't

Ready Stock Inspired Trend 2 in 1  Shoulder Bag / Casual Bag / Lady Bag/ Sling Bag
Ready Stock Inspired Trend 2 in 1 Shoulder Bag / Casual Bag / Lady Bag/ Sling Bag
Item Q&A
  • Question : 2 in shoulder bagApr 24, 2018

BUY 2 GET 1 FREE Silicon Blender Sponge Cosmetic Puff Makeup Blender
BUY 2 GET 1 FREE Silicon Blender Sponge Cosmetic Puff Makeup Blender
Item Q&A
  • Question : Wrong Item.Dec 05, 2017

    Hi, I ordered 2 sponge blender (rose red) but got 3 silicon blender instead.. Can I please have the items I ordered?

    Answer : [Re] Wrong Item.

    Dear buyer
    kindly advise your order number
    regards

    Question : [Re] Wrong Item.

    Order no: 237344508

    Answer : [Re] Wrong Item.

    Dear Buyer

    we will send you the beauty blender, sorry for the inconvenience caused

    Question : [Re] Wrong Item.

    Okay thank you

    Answer : [Re] Wrong Item.

    welcome

  • Question : [About Item] Related InquiriesMar 03, 2017

    Is this the authentic beauty blender?

    Answer : [Re] [About Item] Related Inquiries

    hi,
    quality product from 3rd party retail

Good Quality Storage Organizer Foldable Storage Box For Clothes / Accessories Ideal  Housekeeping
Good Quality Storage Organizer Foldable Storage Box For Clothes / Accessories Ideal Housekeeping
Item Q&A
  • Question : Restock of itemsAug 31, 2017

    Hi,

    i was wondering if you will restock SB1 and SB2?
    Hope to hear from you soon.
    Thanks.

    Answer : [Re] Restock of items

    Dear Buyer
    thank you for your interest in our product , our next shippment is 2 weeks time, do advise how many pcs do you need
    regards

    Question : [Re] Restock of items

    Hi,
    thankyou for your reply.
    i need around 2 pcs each for both SB1 & 2.
    when will it be available?

    Answer : [Re] Restock of items

    Dear Buyer
    we will update you when the stock arrived

SWELL Good Quality Vacuum Flask Thermos Water Bottle TeakWood Classic N Water Drop Collection
SWELL Good Quality Vacuum Flask Thermos Water Bottle TeakWood Classic N Water Drop Collection
Item Q&A
  • Question : AuthencityJun 22, 2017

    Hi can I check if this is Inspired or from the Swell brand?

    Answer : [Re] Authencity

    Dear Buyer

    thank you for your interest in our product, it is an inspired good quality product from a reliable supplier

  • Question : Inquiry related delivery from cel****Jun 17, 2017

  • Question : AuthenticityMay 28, 2017

    Hi,
    Can you confirm the authenticity of the bottle? Thanks!

    Answer : [Re] Authenticity

    HI
    thank you for your enquiry, all our products are from trusted supplier

Fidget Spinner ★ Hand Spinner ★ Made Of Brass  Anti-Stress Relief Reduce Anxiety Toys
Fidget Spinner ★ Hand Spinner ★ Made Of Brass Anti-Stress Relief Reduce Anxiety Toys
Item Q&A
  • Question : deliveryJun 13, 2017

    Can I self collect ?

    Answer : [Re] delivery

    yes

Anion Beauty Pen Tighten Eye Skin Lifting Anti Aging Wrinkle Contour Beauty Massager
Anion Beauty Pen Tighten Eye Skin Lifting Anti Aging Wrinkle Contour Beauty Massager
Item Q&A
  • Question : Inquiry for the item from shu****Apr 03, 2017

    Thanks. It's 2 pin or 3 pin plug?

    Answer : [Re] Inquiry for the item from shu****

    Hi

    it is 2 pin plug

  • Question : Inquiry for the item from shu****Apr 02, 2017

    Is this with power adaptor or battery?

    这有电插头或用电池?

    Answer : [Re] Inquiry for the item from shu****

    hi, with power adator , 是有电插头

Latest Design Authentic NaRaYa Shoulder Sling Bag From Thailand
Latest Design Authentic NaRaYa Shoulder Sling Bag From Thailand
Item Q&A
  • Question : [About Item] Related InquiriesDec 22, 2016

    Hi
    Any other color
    Thanks

    Answer : [Re] [About Item] Related Inquiries

    Hi, it is the latest design and it only comes in Black colour