Q&A board

Q & A Lists
Item Question & Answer
Exclusive★[CLUBCLIO Official e-Store] Peripera Inklighting Glow Cushion
Exclusive★[CLUBCLIO Official e-Store] Peripera Inklighting Glow Cushion
Item Q&A
  • Question : Inquiry for the item from Zoe****Jun 23, 2019

    Dear seller,

    May I know when is the expiry date of this product?
    Thanks

    Answer : [Re] Inquiry for the item from Zoe****

    Dear customer,
    Thank you for your interest in our product.♡
    This product can be used until August 2021.
    This product contains refills.!!!
    It's a great to use.!!!!
    If you have any other questions, feel free to ask.~~~~
    Thank you.:-)

  • Question : Inquiry for the item from xiz****Jun 16, 2019

    Hi is there two cushion pack in there ot just one? This product suits dry skin more or oily skin. Thanks.

    Answer : [Re] Inquiry for the item from xiz****

    Dear customer,
    Thank you for your interest in our product.♡
    This product is more suitable for oily skin.!!
    This product contains refills.!!!!
    There's also a puff in the refill!
    If you have any other questions, feel free to ask.~~~
    Thank you.:-)

    Question : [Re] Inquiry for the item from xiz****

    Thank you for the detail respond, do u know the shade that the model try on the poster? I couldn't find any information about this product so i have no clue about the shades. Even if the product is better for oily skin but will it look fine on dry skin? Thank you.

    Answer : [Re] Inquiry for the item from xiz****

    Dear customer,
    The color of the product used by the model on the detailed page is number 3.!!!
    This product is sold only globally.
    So you wouldn't have had much information to look for...
    It does not sell this product to Koreans.!!
    Because I made this product according to the characteristics of other countries other than Korea.:-)
    Is your skin dry?
    This product is designed for all skin types.
    Because it's made available to a variety of people.!!
    We always try this product before we sell it.
    My skin is complex.
    But it was good when I used it.:-)
    It'll fit you well, too.!!!
    If you have any other questions, feel free to ask.~~~
    Thank you.:-)

◈19SS NEW◈[CLUBCLIO Official e-Store] CLIO / PERIPERA / GOODAL / DERMATORY SUN LINE
◈19SS NEW◈[CLUBCLIO Official e-Store] CLIO / PERIPERA / GOODAL / DERMATORY SUN LINE
Item Q&A
  • Question : Inquiry for the item from pei****Jun 19, 2019

    Hi there, which one do you recommend for oily skin?

    Answer : [Re] Inquiry for the item from pei****

    Dear customer,
    Thank you for your interest in our product.♡
    If you are oily skin, I recommend you MATTE SUN BASE.!!!
    Because the product is soft, it is powerful for oil and sweat on the face.
    And you can use it as a primer before makeup.!!!
    The sunscreen is also strong, so it can protect your skin.!!!!
    If you have any other questions, feel free to ask.~~~~
    Thank you.:-)

    Question : [Re] Inquiry for the item from pei****

    Thank you!

    Answer : [Re] Inquiry for the item from pei****

    Dear customer,
    If you have any question in the future, feel free to ask.!!!!
    Please love our shop.♡
    I'll repay you with a better service.~~~~~
    Thank you.:-)

  • Question : Inquiry for the item from che****Apr 30, 2019

    Hi Seller, i love the clio pore sun primer but was discontinued. Kindly advise which is the closest match for it ? Matte sun base? Thanks.

    Answer : [Re] Inquiry for the item from che****

    Dear customer,
    Thank you for your interest in our product.
    The most similar product will be MATTE SUN BASE.
    If you want an official primer, look at the link below.
    If you have any questions, feel free to ask.
    Thank you.


    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=646439549

    Question : [Re] Inquiry for the item from che****

    sure, thanks a lot!

    Answer : [Re] Inquiry for the item from che****

    Dear customer,
    If you have any questions, feel free to ask.~~~
    I'll repay you with better service in the future.!!!
    Thank you.:-)

  • Question : Inquiry for the item from ong****Nov 11, 2018

    Is this Sunblock or make-up base please? Thanks

    Answer : [Re] Inquiry for the item from ong****

    Dear Customer,
    Thank you for purchasing our product.

    The product is a sunblock.
    However, it is often used as a make-up base because it has good UV protection.

    We hope you will be interested in our products in the future.

    Thank you :-)

  • Question : Inquiry for the item from ang****Aug 02, 2018

    will the matte sun base be restocked anytime soon?

    Answer : [Re] Inquiry for the item from ang****

    Dear customer,
    Thank you for interesting our product.
    The matte sun base has been discontinued.

  • Question : Inquiry for the item from lin****Jul 31, 2018

    Are all the stick and cream sun block expiring in 2021?

    Answer : [Re] Inquiry for the item from lin****

    Dear customer,
    Yes ! All of expiring in 2021.

+View all Notice, FAQ, Q&A >>
[CLUBCLIO Official e-Store] CLIO KILL Black EyeLiner/Pen/Brush/ Pencil/Waterproof
[CLUBCLIO Official e-Store] CLIO KILL Black EyeLiner/Pen/Brush/ Pencil/Waterproof
Item Q&A
  • Question : Inquiry for the item from eve****Jun 20, 2019

    Hi, when can I receive my items, cart numbers is 127504457 ordered on June 11, thank you!

    Answer : [Re] Inquiry for the item from eve****


    2019-06-24 09:57:40

    Dear customer,
    Thank you for purchasing our product.
    The product you ordered was lost by the Korean shipping company.:-(
    So the product you ordered was repackaged at 6/20 and sent to you.
    I'm so sorry to have kept you waiting....
    I'm so sorry I didn't contact you in advance....
    I'll try not to let this happen again.!!!!!!
    I'm so sorry....

  • Question : Inquiry for the item from kim****Jun 05, 2019

  • Question : Inquiry for the item from Sha****May 25, 2019

    Hi what’s the expiry for Gelpresso Eye Liner?

    Answer : [Re] Inquiry for the item from Sha****

    Dear customer,
    Thank you for your interest in our product.♡
    Most of the products can be used until 2020.~~
    If you tell me the color you want, I will give you a more accurate date.!!
    Some products can be used until 2022 because the date of manufacture varies depending on the color.!!
    Thank you very much.:-)

    Question : [Re] Inquiry for the item from Sha****

    Ok thanks. I will place an order soon.

    Answer : [Re] Inquiry for the item from Sha****

    Dear customer,
    Please continue to love our products.♡
    I'll repay you with a better service.~~~
    Thank you.:-)

    Question : [Re] Inquiry for the item from Sha****

    Hi I have very oily skin. Which smudge-proof eyeliner would you recommend?

    Answer : [Re] Inquiry for the item from Sha****

    If you prefer a pen type eyeliner, I recommend Kill lasting superproof eyeliner.!!!
    If you prefer pencil type eyeliner, I recommend sharp so simple pencil liner.!!
    Different people have different levels of eyeliner spread, but these two products are the most long lasting.
    If you have any questions, ask.~~~!!
    I'll give you some information so you can use the most suitable eyeliner.:-)

    Question : [Re] Inquiry for the item from Sha****

    Thenks. Is Gelpresso suitable for Very oily skin?

    Answer : [Re] Inquiry for the item from Sha****

    gelpresso eyeliner is also suitable for oily skin!!
    Sharp so simple eyeliner is my personal recommendation, so you can choose the product you want.:-)
    Both products are suitable for oily skin.

    gel-presso eyeliner has a variety of colors, so it has a good color.
    Sharp so simple eyeliner is applied gently to the skin.
    Choose the product you want.~~~
    Thank you.:-)

  • Question : Inquiry for the item from ong****Apr 14, 2019

    what is the expiry date for killer pen eyeliner

    Answer : [Re] Inquiry for the item from ong****

    Dear customer,
    Thank you for your interest in our product.♡
    This product can be use until 2021.
    There may be slight variations in the product or color.
    Please feel free to contact me if you have any other questions.~~
    I'll check it out quickly and let you know.!!!
    Thank you.:-)

  • Question : Inquiry for the item from 233****Apr 11, 2019

    Hi,

    Which is more suitable for beginner who want to have thin line? Thanks

    Answer : [Re] Inquiry for the item from 233****

    Dear customer,
    Thank you for your interest in our product.♡
    If you want a brush eyeliner, I recommend waterproof pen liner.
    If you want a pencil eyeliner,I recommend SHARP SO SIMPLE PENCIIL LINER.
    All of the products sold here are waterproof.
    If you have any other questions, please feel free to ask.~~
    Thank you.:-)

+View all Notice, FAQ, Q&A >>
★2019 NEW★ [CLUBCLIO Official e-Store] CLIO KILL COVER CUSHION / FOUNDAITION
★2019 NEW★ [CLUBCLIO Official e-Store] CLIO KILL COVER CUSHION / FOUNDAITION
Item Q&A
  • Question : Inquiry for the item from xoA****Jun 18, 2019

    Hi. I bought Kill Cover Founwear Cushion XP GINGER from you before. Usually by lunch 1pm, my forehead and eyebrow area are very oily. Sometimes oily area have patches. My t-zone is oily, other area mild oily. Need coverage to cover my dark color scars & open pores. I m using Maybelline Superstay foundation 120. Which of the cushion and color suits me? Thank you 😊

    Answer : [Re] Inquiry for the item from xoA****

    Dear customer,
    Thank you for your interest in our product.♡
    I think the right product for you is KILL COVER CONCEAL CUSHION.!!!!
    The product has the best covering power and matte, so it helps your skin sweat or oily.:-)
    I am also a greasy type.
    I am also very satisfied with using this product.!!!!!
    I think color number four will suit me well.:-)
    If you want to use it a little bit brighter, I think number 3 would be appropriate.!!!
    If you have any other questions, feel free to ask.~~~
    Thank you.:-)

  • Question : Inquiry for the item from ire****Jun 05, 2019

    Hi I’m currently using stay perfect #4 cushion but it’s kinda fair for me. Saw there’s stay perfect foundation. The colour chart is the same as cushion? And they have #5 which cushion doesn’t have.
    So was wondering the colour chart is different? Any #5 for cushion?

    Answer : [Re] Inquiry for the item from ire****

    Dear customer,
    Thank you for your interest in our product.♡
    Unfortunately, no color 5 exists for the Stapefect cushion....
    The biggest difference between foundation and cushion is formulation.!!!
    The foundation is a little more durable.:-)
    Thank you.~~

    Question : [Re] Inquiry for the item from ire****

    So the colour chart is the same? So means if cushion 4 is too fair for me , I can get #5 in foundation ya? As for the sponge, where to purchase?

    Answer : [Re] Inquiry for the item from ire****

    Dear customer,
    It is the same color as the 4th color of the Stay Perfect Cover cushion and the 4th color of the Perfect Foundation.!!!
    The color No. 5 is a little darker than No. 4, but the cushion has no color No. 5...
    I'm really sorry I couldn't provide the product you want...:-(
    The sponge can be found at the link to the site below.!!
    There are a variety of sponges available, so take a look.
    If you have any other questions, feel free to ask.~~~
    thank you.:-)

    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=607558545

    Question : [Re] Inquiry for the item from ire****

    Hi would you recommend a sling for me? I’m using for perfect stay foundation.

    Answer : [Re] Inquiry for the item from ire****

    What type of cushion do you prefer~~~?
    If you tell me the characteristics of the cushion you want, I will recommend it.:-)!!

    Question : [Re] Inquiry for the item from ire****

    I’m using perfect stay cushion. Looking for a suitable sponge

    Answer : [Re] Inquiry for the item from ire****

    Then I recommend you the Master Blender sponge.!!!
    Because the sponge absorbs foundations from every corner of the face.
    Because this product helps to apply cosmetics evenly throughout the skin.:-)
    I recommend this product if you want to do makeup on your skin carefully.!!! ^_^

  • Question : Inquiry for the item from woo****Jun 08, 2019

    Hi! I have q oily t-zone and my cheeks are normal (combination). i was wondering which cushion would suit me the best. Also, what shade would u reccomend? Currently im using the laneige whitening bb cushion in 23 sand. Thank u for your help :)

    Answer : [Re] Inquiry for the item from woo****

    Dear customer,
    Thank you for your interest in our product.~♡
    I think the cushion that best suits you is the founwear XP cushion.!!
    This cushion is a little matte and lasts a long time.
    It can reduce the grease in your T zone and keep your make-up longer.~!
    And I think the color that suits you is the number four ginger.
    I just checked the color of the cushion you are using on the Internet.
    The color that is most similar to that is number 4.!!
    If you have any other questions, feel free to ask.~~~
    Thank you.:-)

  • Question : Inquiry for the item from yuy****Jun 05, 2019

    Hi, I have read that stay perfect is suitable for oily T-zone (my cheeks gets oily too). I am looking for foundation which can cover pores and acne scars. My face tends to be dry at first, some cracks and peeling around acne scars appear when I apply foundation. Would like to know :

    1) what are the differences between stay perfect cushion and stay perfect foundation? Do they have the same effect but just different packaging? Which one is recommended?

    2) I am wearing tarte foundcealer 22S light sand. Which shade should I choose for stay perfect?

    Thanks

    Answer : [Re] Inquiry for the item from yuy****

    Dear customer,
    Thank you for your interest in our product.♡
    The difference between a stay perfect foundation and a cushion is difference in form
    The foundation lasts a little longer.!!!
    Did your skin crack when you used the product??
    Then, I recommend using a product that is slightly moister than that.
    moderately matte product without too much moisture!!!!

    I personally recommend the founyear XP cushion.
    The product is a slightly moist but matte cushion than the Stapefect cushion.!!
    The product is very durable and has excellent coverage.!!!

    I think the cushion will best suit you.:-) !!
    And the colors of each brand are slightly different so I don't know which color is best for you, but if you used bright colors, I recommend you to use color number 2.!!!

    Thank you.:-)

    Question : [Re] Inquiry for the item from yuy****

    Hi, thanks for the recommendation. There are two type of founwear cushion.

    1) kill cover founwear cushion XP 19SS Limited
    2) kill cover founwear cushion XP

    can I say 19SS limited is recommended?

    Answer : [Re] Inquiry for the item from yuy****

    Dear customer,
    The contents of the two cushions are the same.
    Only the design of the product is different.
    The pink case is a limited product.
    So I recommend a pink case.
    Choose the design of the product you want.!!!
    The color and content of the product are all the same.~~
    Thank you.:-)

  • Question : Inquiry for the item from she****Apr 07, 2019

    Hi, I'm looking for a cushion to fix my makeup during the day, matte or semi-matte, medium coverage, can cover pores and will not crease on fine lines under the eyes. I have normal/combination & dehydrated skin.
    I think Founwear, Stay Perfect or Nudism Velvetwear may be suitable, which would you recommend?

    Answer : [Re] Inquiry for the item from she****

    Dear customer,
    Thank you for your interest in our product. :-)
    If you want a cushion with good coverage, I recommend stay perfect cushion and conceal cushion.
    Among the two products, a cushion suitable for covering pores is stay perfect cushion.!!
    This product is matte, so it can be a little dry if you have dry skin.
    If you don't want to be dry, recommend fonuwear xp cushion.
    If you have any other questions, please feel free to ask.~~
    Thank you. :-)

    Question : [Re] Inquiry for the item from she****

    Is Founwear matte or semi-matte? What is difference between Founwear and Nudism Velvetwear? Thank you!

    Answer : [Re] Inquiry for the item from she****

    Dear customer,
    The founwear cushion is a bit matte and has the best long lasting.
    The nudism velvetwear cushion is also slightly matte, but its cover power is weaker than the founwear cushion.
    Both products are slightly matte, but if you want a product with strong coverage, you can recommend founwear cushion.!!
    If you have any other questions, please contact me.~~
    Thank you. :-)

    Question : [Re] Inquiry for the item from she****

    Thank you so much for your help. I think I will order both Founwear cushion and Stay Perfect Cushion to try! I'm currently using Sulwhasoo cushion in shade 21, so would the shade Linen be closest match for me?

    Answer : [Re] Inquiry for the item from she****

    Dear customer,
    If you use color 21, I recommend color number 2.
    But I'll send you a comparison photo because the colors can vary slightly depending on the product.!!

    This picture is my wrist. I usually use color number 2.
    Choose a color by referring to this picture.!!
    If you have any other questions, please feel free to ask.~~
    Thank you.:-)

    Question : [Re] Inquiry for the item from she****

    I do not see the photo, could you resend please? Thank you!

    Answer : [Re] Inquiry for the item from she****

    Dear customer,
    The picture is missing.:-(
    I'm sorry.......
    I am sending you the picture again.!!!
    Thank you~~

    Question : [Re] Inquiry for the item from she****

    HI! I bought the Founwear XP and really like it. I want to get another cushion, may I know the difference between the Kill Cover Glow and the new Nudism Moist Cover? Thank you.

    Answer : [Re] Inquiry for the item from she****

    Dear customer,
    Thank you very much for continuing to love our products.♡.♡
    Clio glow cushion is very moist.!!!
    If you have dry skin, it will be very suitable.:-)
    If moisturizing is more important than the cover strength of the product, try this cushion.!!
    Nudism cover cushions are moist, but they have better coverage than glow cushions.
    Nudism cushion is recommended if cover power is more important among the two products.
    If moisturizing is more important, I recommend a glow cushion.!!

    Choose the cushions that are right for you.!!♡
    If you have any other questions, feel free to ask.~~~
    Thank you.:-)

+View all Notice, FAQ, Q&A >>
Best Seller in Korea/Japan!! [GOODAL] GREEN TANGERINE VITA C SERUM / CREAM / SUN CARE / PAD
Best Seller in Korea/Japan!! [GOODAL] GREEN TANGERINE VITA C SERUM / CREAM / SUN CARE / PAD
Item Q&A
  • Question : Inquiry for the item from she****Jun 18, 2019

    May I know what is the size of the Vita C Cream as it is not very clear from the pictures? Also, what products are included in the New Vita C Cream (19AD) Set? Thank you.

    Answer : [Re] Inquiry for the item from she****

    Dear customer,
    Thank you for your interest in our product.♡
    The size of the serum set is 30 ml.!!
    If you want a larger size, you can purchase a 50ml product.:-)
    And the products included in the vita cream (19AD) set include 50ml of cream and 1ml of serum 4ea.!!!
    This product is very effective in improving skin blemishes.
    If you use it consistently, you will see improvements in skin blemishes.!!!
    If you have any other questions, feel free to ask.~~~~
    Thank you.:-)

  • Question : Inquiry for the item from kah****May 01, 2019

    may i know when VITA C Cream Set will be restocked?

    Answer : [Re] Inquiry for the item from kah****

    Dear customer,
    Thank you for your interest in our product.
    The product is discontinued, so we don't produce it anymore...:-(
    Instead of that product, the new VITA C CREAM (19AD) is available.
    It's the same cream, but only slightly different in composition.!!
    If you have any questions, feel free to ask.~~!
    Thank you.:-)

  • Question : Inquiry for the item from piz****Apr 14, 2019

    Cannot apply 10% coupon please check settings

    Answer : [Re] Inquiry for the item from piz****

    Dear customer,
    Thank you for your interest in our shop.~~♡
    When did you get the coupon?
    Shop coupons must be used within 2 days of issue.
    Please let me know when you received the coupon.
    Then I'll check it out right away!!!
    Thank you.:-)

  • Question : Inquiry related return and exchange from low****Dec 02, 2018

  • Question : Inquiry for the item from 235****Nov 28, 2018

    Hi seller if i like to order special edition kit. For option 1 and option 2
    which should i choose. Thanks

    Answer : [Re] Inquiry for the item from 235****

    Dear Customer,
    Thank you for ordering our products.

    I checked your order.
    You have ordered Vita c serum special edition (orignal). Is it right?
    Do you want to buy a double edition set?

    It's still before packing, so you can change it.
    But you can't change it after the package is finished.

    Please let me know again which option you would like to order.
    I'll wait for your quick reply.

    Thank you. :-)



    Question : [Re] Inquiry for the item from 235****

    Thanks for replying my order remain the same.

    Answer : [Re] Inquiry for the item from 235****

    Dear Customer,
    We hope you will be interested in our products in the future.

    Thank you.

+View all Notice, FAQ, Q&A >>
★RESTOCK★ [CLUBCLIO Official e-Store] CLIO PRO LAYERING EYE PALETTES
★RESTOCK★ [CLUBCLIO Official e-Store] CLIO PRO LAYERING EYE PALETTES
Item Q&A
  • Question : Inquiry for the item from Ser****Jun 17, 2019

  • Question : Inquiry for the item from bab****Jun 11, 2019

    I was quite disappointed with the EYESHADOW, as you can see the video, the patches displayed is really bad. I made a complaint but the seller and Q10 service personnel say is nothing wrong so they cannot replace me another set. The patches are too big (is definitely manufactured issue) I mean, be more responsible and think about it, if you gonna buy it from the retail shop I'm sure you will reject it and want to buy something look more decent display. Further more I'm actually getting it for a gift. So now I have no choice but to buy something else instead for my friend. So think twice before buying it from this seller. As for me, I'll surely won't purchase and recommend anyone from this seller again.

    Answer : [Re] Inquiry for the item from bab****

    Dear customer,
    I'm really sorry if you feel uncomfortable.
    Several customers have inquired about this product.
    However, it is a phenomenon that can occur due to the manufacturing characteristics of this product.
    But because of the nature of the manufacturing process of this product, even if I send you the product again, the same thing you received can go.
    But I never meant to offend you.
    I am so sorry if the expression is wrong because I am a foreigner.
    I'm so sorry if you're disappointed with our shop.
    Or do you want me to send you the same product again?
    If you want to receive the product again, I will send the item back.
    Please let me know your opinion.
    I'm so sorry to bother you.

  • Question : Inquiry for the item from Ser****Apr 26, 2019

  • Question : Inquiry for the item from Ser****Apr 25, 2019

  • Question : Inquiry for the item from chu****Apr 17, 2019

    When will you restock simply pink?

    Answer : [Re] Inquiry for the item from chu****

    Dear customer,
    Thank you for your interest in our product.♡
    The product is available for order on April 25.
    The product was sold out because of its popularity in all countries on sale...
    Hold on a minute, please.~~
    I'll get it as soon as possible.!!!!!
    Thank you.:-)

+View all Notice, FAQ, Q&A >>
Limited-time Only $5.99!! ★Best Lip Tint★ [CLUBCLIO Official e-Store] PERIPERA INK TINT BEST ITEM
Limited-time Only $5.99!! ★Best Lip Tint★ [CLUBCLIO Official e-Store] PERIPERA INK TINT BEST ITEM
Item Q&A
  • Question : Inquiry for the item from lee****Jun 12, 2019

    Hi,
    When will Elf Light Rose be restocked again?

    Answer : [Re] Inquiry for the item from lee****

    Dear customer,
    Thank you for your interest in our product.♡
    The product you want has 2 left in stock.~~!
    Check it out right now!
    Don't miss it!!!

  • Question : Inquiry for the item from lee****May 26, 2019

  • Question : Inquiry for the item from lee****May 26, 2019

    Hi,

    May I know whens the expiry for the different range especially for the ink the lacquer, ink the gelato and airy ink velvet?

    Thanks

    Answer : [Re] Inquiry for the item from lee****

    Dear customer,
    Thank you for purchasing our product.♡
    The date varies slightly depending on the color of the product.!
    Most products can be used by 2021 or 2022.~~
    If you tell me more about the product and color you want, I will check the exact date.!!!
    If you have any other questions, feel free to ask.~~~
    Thank you.:-)

  • Question : Inquiry from car****Feb 16, 2019

  • Question : Inquiry for the item from cha****Feb 12, 2019

+View all Notice, FAQ, Q&A >>
[CLUBCLIO Official e-Store] HEALING BIRD BOTANICAL PERFUME LINE (ROLL ON/GEL type)
[CLUBCLIO Official e-Store] HEALING BIRD BOTANICAL PERFUME LINE (ROLL ON/GEL type)
Item Q&A
  • Question : Inquiry for the item from ser****Jun 09, 2019

    Hello when will the body mist / hair mist peach and cherry blossom be restocked looking to purchase 2 of them along with the roll on in the same scent

    Answer : [Re] Inquiry for the item from ser****

    Dear customer,
    Thank you for your interest in our product.♡
    Hair mist and body mist products can no longer be shipped due to enhanced clearance checks for overseas shipments.
    Even if you order mist products, they are not shipped to Singapore from Korea.
    So we can't sell the product anymore.:-(
    I'm sorry I can't provide the product you want...
    I'll repay you with better service in the future.!!!
    Thank you.:-)

  • Question : Inquiry for the item from 234****Nov 19, 2018

    hi the roll on is how big 50ml, 20ml and is it oily or sticky when applied on different part of the body? Do you have the cream and roll on that comes in one set for a christmas gift?

    Answer : [Re] Inquiry for the item from 234****

    Dear Customer,
    Thank you for your interest in our product. :-)

    PERFUME ROLL ON is 10ml.
    The product is not oily and sticky at all.
    There is no roll-on set yet.
    Instead, there are hand cream sets, which are very popular in Korea, too!
    Go to the link below and look around. ~~~

    We hope you will be interested in our products in the future.
    Thank you. :-)



    *Link*
    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=639900410



  • Question : Perfume mistSep 03, 2018

    Hello seller

    Do you sell perfume mist too? I would like to buy your perfume mist instead to liven the air in my office sometimes :)

    Also, I am very happy to know that your products are not tested on animals. But in one of your replies you mentioned gelatin as one of the ingredients. May I know which product contains gelatin?

    Thank you.

    Answer : [Re] Perfume mist

    Dear Customer
    Thank you for your interest in our product.

    Among the products we sell, perfume is a roll-on perfume.
    If you are using it because of the air in the office, I recommend the 'healing bird body mist.'
    Because it is body product, it is not as stimulating as perfume.
    Body mist does not contain gelatin.

    Use body mist when dry or smelly.
    I recommend this product because it is a fragrant mist.

    We hope you will be interested in our products in the future.
    Thank you. :-)

    Question : [Re] Perfume mist

    DEar Seller

    Thank you for your prompt reply.

    I cannot find the body mist from the drop-down menu. How do I buy the body mist from you, please?

    Answer : [Re] Perfume mist

    Dear Customer

    Body mist can be purchased at the link below.
    Thank you for your interest in our product.

    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=610849502

    Have a good day.
    Thank you. :-)

    Question : [Re] Perfume mist

    Thank you seller. I have placed two orders last night. I saw from the link the quantity is limited. I am so glad I get a chance to purchase. Thanks again :)

    Answer : [Re] Perfume mist

    Dear Customer
    We hope you will be interested in our products in the future.

    Have a good day.
    Thank you. :-)

  • Question : Inquiry for the item from gly****Aug 31, 2018

    Pls mail my items asap. Thanks . This store customer service is bad, no reply at all

    Answer : [Re] Inquiry for the item from gly****

    Dear Customer,
    Thank you for purchasing our product.

    I'm very sorry I didn't respond quickly.
    The product you ordered will be shipped next Monday.
    I'll try to get it as soon as possible.

    I will become a seller who is trying harder.

    Have a good day.
    Thank you.:-)

  • Question : Inquiry from buk****Aug 25, 2018

+View all Notice, FAQ, Q&A >>
◈Best Concealer◈[CLUBCLIO Official e-Store] CLIO KILL COVER CONCEALER (LIQUID/POT/AIRY-FIT/KIT)
◈Best Concealer◈[CLUBCLIO Official e-Store] CLIO KILL COVER CONCEALER (LIQUID/POT/AIRY-FIT/KIT)
Item Q&A
  • Question : Inquiry for the item from 233****May 30, 2019

  • Question : Inquiry for the item from chi****May 20, 2019

    Hi seller- may I know when the color concealer orange in stock? Thank you

    Answer : [Re] Inquiry for the item from chi****

    Dear customer,
    Thank you for your interest in our product.♡
    The inventory is ready now!!
    Check it out right away.!!
    If you have any questions, feel free to ask.~~!!
    Thank you.:-)

  • Question : Inquiry for the item from the****May 18, 2019

    Hi

    Any stock coming soon for orange liquid concealer?

    Answer : [Re] Inquiry for the item from the****

    Dear customer,
    Thank you for your interest in our product.♡
    The inventory is ready now!!
    Check it out right away.~~!
    If you have any questions, feel free to ask.~~~!!
    Thank you.:-)

  • Question : Inquiry for the item from ksw****May 14, 2019

    Are these authentic CLIO products?

    Answer : [Re] Inquiry for the item from ksw****

    Dear customer,
    Thank you for your interest in our product.♡
    We are the official shop run by our Korean headquarters.
    All the products sold here are 100% genuine.!!
    It is the product of CLIO.!!
    If you have any questions, feel free to ask.~~~
    Thank you.:-)

  • Question : Inquiry for the item from poh****Apr 14, 2019

    I cannot find the new product stick to add into my cart?can give me a direction?

    Answer : [Re] Inquiry for the item from poh****

    Dear customer,
    Thank you for your interest in our product.♡
    What kind of product do you want to buy?
    All the products are in stock, so you can order them right away.
    Can you tell me which product doesn't come into your shopping cart?
    Then I'll check it out right away.!!!
    Thank you.:-)

    Question : [Re] Inquiry for the item from poh****

    This one

    Answer : [Re] Inquiry for the item from poh****

    Dear customer,
    The product is not sold as a single unit...:-(
    The product is included in the set product.
    The concealer is included in the super cover set.!!
    Please check the picture!
    I'm very sorry that I couldn't provide the product you want....
    If you have any questions, feel free to ask.!!!
    Please continue to love our shop.~~
    Thank you.:-)

+View all Notice, FAQ, Q&A >>
[CLUBCLIO Official e-Store] Peripera Inklasting Cover Foundation / Airy Ink Foundation / Skin TInt
[CLUBCLIO Official e-Store] Peripera Inklasting Cover Foundation / Airy Ink Foundation / Skin TInt
Item Q&A
  • Question : Inquiry related delivery from jay****May 28, 2019

    Hi i added $40 worth of items in my cart but shipping is still chargeble, can you help to check? thank you!

    Answer : [Re] Inquiry related delivery from jay****

    Dear customer,
    I'm so sorry for the late reply...
    I asked Qoo10 to confirm your order.
    I'll let you know the answer I've heard from them.:-)
    The peripera foundation you ordered is free shipping.
    So the rest of the price except the product should be $40 or higher.!!
    I'm sorry for answering too late....
    I'll repay you with better service in the future.~~!!
    Thank you for your patience.:-)

  • Question : Inquiry for the item from inu****May 01, 2019

    What is the manufacturing date for option 4 - the new ink lasting cover foundation?

    Answer : [Re] Inquiry for the item from inu****

    Dear customer,
    Thank you for your interest in our product.~~~
    The product was manufactured at the end of March 2019.
    And that product can be used until March 2022.!!
    It's a new design that's new.
    If you have any questions, feel free to ask.~!!
    Thank you.:-)

  • Question : Inquiry for the item from cha****Apr 19, 2019

    Hi, what’s the difference between option 1 and option 4 the news inklasting cover foundation?

    Answer : [Re] Inquiry for the item from cha****

    Dear customer,
    Thank you very much for loving our product.♡
    The difference between the two products is the case.
    It's been redesigned this time.
    It is designed with a slightly more refined design than the existing one.
    If you have any questions, please feel free to ask.!!
    Thank you.~~:-)

  • Question : Inquiry for the item from blu****Sep 29, 2018

    Hi, do you have ink skin tint?

    Answer : [Re] Inquiry for the item from blu****

    Dear Customer,
    Thank you for your interest in our product.

    The product you are looking for is sold in the link below.
    It is an effective and popular product.

    We hope you will be interested in our products in the future.
    Thank you :-)


    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=602349933

[CLUBCLIO Official e-Store] DERMATORY HYPOALLERGENIC SUN FLUID / SUN FLUID TINTED
[CLUBCLIO Official e-Store] DERMATORY HYPOALLERGENIC SUN FLUID / SUN FLUID TINTED
Item Q&A
  • Question : Inquiry for the item from elf****May 21, 2019

    Hi, will you be restocking the tinted version soon? Thanks.

    Answer : [Re] Inquiry for the item from elf****

    Dear customer,
    Thank you for your interest in our product.♡
    We're in stock now.!!
    Check it out.!!
    If you have any questions, feel free to ask.~~~
    Thank you.:-)

Peripera Best Cushion★[CLUBCLIO Official e-Store] PERIPERA Best Cushion Line
Peripera Best Cushion★[CLUBCLIO Official e-Store] PERIPERA Best Cushion Line
Item Q&A
  • Question : Inquiry for the item from awk****May 17, 2019

  • Question : Inquiry for the item from shi****Feb 26, 2019

  • Question : Inquiry for the item from mis****Dec 10, 2018

    Hi.. when is the expiry date? The month and year. Thank you..

    Answer : [Re] Inquiry for the item from mis****

    Dear customer,
    Thank you for your interest in our products.

    The product can be used for a 1 year after its open. :-)
    Don't worry, we're constantly making new products.

    Thank you.~~

    Question : [Re] Inquiry for the item from mis****

    You replied the same thing to the other customer in the post. I clearly asked when as in the month and year. Please just be honest. If not, how to buy with confidence?

    Answer : [Re] Inquiry for the item from mis****

    Dear customer,

    Let me tell you the date and expiration date of the product.
    Please check the attached file.
    The screen is a screen of the system we manage.
    Although the expiration date is up to 21 years, we recommend opening the product and using it for a year.

    I am checking and replying every day even if another customer asks the same question.
    Because my English is poor, my reply can be the same.
    I'm sorry if it was unpleasant.

    If you have any questions, please let me know

    Thank you. :-)

  • Question : Inquiry for the item from soh****Dec 06, 2018

    May I know the expiry date of the cushions?

    Answer : [Re] Inquiry for the item from soh****

    Dear customer,
    Thank you for your interest in our products.

    The product can be used for a 1 year after its open. :-)
    Don't worry, we're constantly making new products.

    Thank you.~~

  • Question : Inquiry for the item from lyn****Sep 04, 2018

+View all Notice, FAQ, Q&A >>
★Peripera Best Collection★[CLUBCLIO Official e-Store] Peripera Pink Moment Collection
★Peripera Best Collection★[CLUBCLIO Official e-Store] Peripera Pink Moment Collection
Item Q&A
  • Question : Inquiry for the item from pei****Apr 29, 2019

  • Question : Inquiry for the item from hel****May 01, 2019

    Hey Clubclio!

    I have so many things I want to buy from this listing but I was wondering when will the price for the cushion go back to $10.99? I want to restock on it as mine is finishing but was shocked at the price..

    Answer : [Re] Inquiry for the item from hel****

    Dear customer,
    Thank you for your interest in our product.♡
    Promotion Sale for this product has been terminated.
    So the price went up.
    But if you want, I will do the promotion sale again!!!!
    It will begin again this evening.
    Don't miss it!!!
    Please continue to love our products.~~~
    Thank you.:-)

    Question : [Re] Inquiry for the item from hel****

    Oh thank you so much!! However I can only purchase on Saturday, I hope the this offer will still be here by then 😭❤️

    Answer : [Re] Inquiry for the item from hel****

    Dear customer,
    I'll continue until you buy it on Saturday.~~
    Don't miss this opportunity!!!
    Please continue to love our products.~~~~♡
    Thank you.:-)

    Question : [Re] Inquiry for the item from hel****

    Thank you so much 😁 My allowance just came in, I can buy it today finally..

    Answer : [Re] Inquiry for the item from hel****

    Oh no I was too late 😭

    Question : [Re] Inquiry for the item from hel****

    Dear customer,
    Did you miss the discount?
    I'll hold a one-day discount today.:-)
    Never miss this time!!!!!
    Thank you.♡

  • Question : Inquiry for the item from han****Feb 05, 2019

  • Question : Inquiry for the item from lee****Dec 29, 2018

    Hi may i ask when is the next sale? Time price sale. I am interested to buy inkcara and blusher.

    Answer : [Re] Inquiry for the item from lee****

    Dear customer
    Thank you for your interest in our products.

    The next discount may go on this weekend.
    However, the schedule can be changed, so please refer to it.

    Please continue to love our products.~~~
    Happy New Year. :-)
    Thank you.

    Question : [Re] Inquiry for the item from lee****

    Hi whats the cheapest sale price you ever had?

    Answer : [Re] Inquiry for the item from lee****

    Dear customer
    Thank you for loving our product.

    The price varies slightly from option to option.
    The cheapest amount I have sold is 7.99SGD.
    We're having a discount from today until Sunday. :-)
    Don't miss it!

    Thank you.

    Question : [Re] Inquiry for the item from lee****

    Hi but I saw $6.99 before?

    Answer : [Re] Inquiry for the item from lee****

    Dear customer,
    By any chance, when did you check the price?
    We can no longer sell at that price....
    The amount is cheaper than the discounted price in Korea.
    The maximum amount we can discount is 7.99..... :-(

    I hope you understand...
    Thank you.

    Question : [Re] Inquiry for the item from lee****

    May i know the next sale? Thank you

    Answer : [Re] Inquiry for the item from lee****

    Dear customer,

    Thank you very much for loving our products steadily. ♡
    The next sale will take place this weekend.!!!!

    Hold on a minute, please. ~~~
    Thank you. :-)

    Question : [Re] Inquiry for the item from lee****

    Hi i thought u have said the cheapest price is 7.99 but now its 6.99. But i already bought already. So how? I wanted it at 6.99

    Answer : [Re] Inquiry for the item from lee****

    Dear customer,
    Thank you for loving our product. :-)

    It's not a seller's discount, it's the price that's been discounted by the qoo10.
    It may be hard to understand, but with a $1 discount applied at the qoo10 we were able to sell at 6.99.

    So we can't reward you for a dollar.....
    I'm sorry I couldn't tell you in advance because it was an unscheduled discount... :-(

    Please understand.
    Thank you.

  • Question : Inquiry for the item from x3w****Dec 23, 2018

    Hi! Will shadow palette be restocked?

    Answer : [Re] Inquiry for the item from x3w****

    Dear customer
    Thank you for purchasing our product.

    I keep selling other products.
    The shadow palette was limited.
    We're out of stock now.... :-(
    I'm so sad....

    But other products are so pretty and good, so look around~ :-)
    Thank you.~!

+View all Notice, FAQ, Q&A >>
★NEW★[CLUBCLIO Official e-Store] PERIPERA PURE BLUSHED VELVET CHEEK (Liquid/Pot type)
★NEW★[CLUBCLIO Official e-Store] PERIPERA PURE BLUSHED VELVET CHEEK (Liquid/Pot type)
Item Q&A
  • Question : Inquiry for the item from lan****May 08, 2019

    Hi seller, I want to buy the pure beam but there’s no option for it. Please advise. Thank u

    Answer : [Re] Inquiry for the item from lan****

    Dear customer,
    Thank you for your interest in our product.
    Is the product of the picture you are inquiring about?
    This product is currently sold only online in Korea, so we are still preparing it.
    I'm sorry I can't provide the product you want....
    I'll get it as soon as I can.!!!
    Thank you.:-)

  • Question : Inquiry related delivery from han****Feb 24, 2019

  • Question : Inquiry for the item from sei****Jul 25, 2018

    Dear seller, I am interested in buying Velvet Cheek blush in #6 Wonder Rose.
    Do I select Pot type number 6?

    Answer : [Re] Inquiry for the item from sei****

    Dear customer,
    Thank you for interesting our products.
    If you want buy Velvet Cheek #6, please choise "POT type #6".

  • Question : Inquiry for the item from ver****Jun 20, 2018

    Dear seller,
    I am interested to buy 'mood nude'. Is it under liquid or pot for the selection. Thank you.

    Answer : [Re] Inquiry for the item from ver****

    Dear customer,
    Thank you for interesting out product : )
    The "Mood Nude" color is under Liquid type > No. 4 .
    Thank you : )

    Question : [Re] Inquiry for the item from ver****

    Thank you for your speedy reply seller :)

    Answer : [Re] Inquiry for the item from ver****

    Dear customer,
    Thank you : )

4 DAYS OFFER $7.99! [CLUBCLIO Official e-Store] PERIPERA AIRY VELVET/AIRY VELVET STICK / MATTE BLUR
4 DAYS OFFER $7.99! [CLUBCLIO Official e-Store] PERIPERA AIRY VELVET/AIRY VELVET STICK / MATTE BLUR
Item Q&A
  • Question : Inquiry for the item from fan****Apr 25, 2019

    Hi, may i know if all items do not contain paraben?

    Answer : [Re] Inquiry for the item from fan****

    Dear customer,
    Thank you for your interest in our product.:-)
    Are you curious about the ingredients for any products???
    The ingredients vary depending on the color and product.
    Please tell me the product and color you want to know.~~
    Then I'll check the ingredients for the product.!!
    If you have any questions, feel free to ask.~~~
    Thank you.:-)

  • Question : Inquiry for the item from lia****Apr 25, 2019

    Until when is this 4 days offer $7.99?

    Answer : [Re] Inquiry for the item from lia****

    Dear customer,
    Thank you for your interest in our product.
    This product is sold at 7.99 for only four days.!!!!
    Don't miss this opportunity!!
    If you have any questions, please feel free to ask.~~
    Thank you.:-)

  • Question : Inquiry for the item from lia****Apr 17, 2019

    So upset... Its been around a few weeks since my order but i’ve only used these lipstick 2-3 times each. Two have already broken, one fixable and the other completely spoilt. I know i might not be able to get a refund or whatsoever but why is the lipsticks breaking off so easily? I’m genuinely upset..

    Answer : [Re] Inquiry for the item from lia****

    Dear customer,
    Thank you very much for purchasing our product.♡
    Did the product break too easily?
    I'm so sorry. This product is made a little soft so it doesn't irritate your lips.
    So I think it can break easily.....
    I'm so sorry for you. ..
    You cannot return or exchange the product because you have already used it.
    But let me know if you are planning to purchase more at our shop
    Then I will send you a small gift together.
    Can you tell me the color of lipstick that can't be fixed?.
    I'll ask you to improve it because it breaks easily.
    If you have any plans to purchase more at our shop, please let me know.!!!
    Thank you for purchasing our product.
    Please continue to love our products.~~
    Again, I'm really sorry....
    Thank you.:-)

    Question : [Re] Inquiry for the item from lia****

    Yes i am planning to purchase some items in the future. Are you guys planning to sell the peripera new item? The ink matte blur tint.

    Answer : [Re] Inquiry for the item from lia****

    Dear customer,
    Thank you very much for your interest in our product.
    If you want to see the product, go to the following path.!!
    If you have any questions, please feel free to ask.
    Thank you.:-)

    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=654768649

  • Question : Inquiry for the item from ins****Apr 15, 2019

    Hi may I know when will the time sale end? And will the price go down to $8.99 again?

    Answer : [Re] Inquiry for the item from ins****

    Dear customer,
    Thank you for your interest in our product.♡
    This product may be discounted this weekend.
    If I have a chance on weekdays, I will proceed.
    Please keep an eye on our shop.~~
    We will provide better products and services in the future.!!
    Thank you.:-)

  • Question : Inquiry from lia****Mar 23, 2019

    can’t seem to use the 10% coupon, why?

    Answer : [Re] Inquiry from lia****

    Dear customer,
    Thank you for your interest in our product. :-)
    The peripera tint product you ordered was not eligible for coupon because it is offering exceptional discount....:-(
    I'm really sorry to bother you...
    Please understand.
    I'll repay you with better service in the future.!!!
    Thank you. :-)

+View all Notice, FAQ, Q&A >>
▶[CLUBCLIO Official e-Store] CLIO / PERIPERA MASCARA (CURLUNG / LONG / COLOR CARA)
▶[CLUBCLIO Official e-Store] CLIO / PERIPERA MASCARA (CURLUNG / LONG / COLOR CARA)
Item Q&A
  • Question : Inquiry for the item from jac****Apr 20, 2019

    Hi seller, may i know how do i remove the clio superproof mascara from lashes as its resistant to water and oil? Thx

    Answer : [Re] Inquiry for the item from jac****

    Dear customer,
    Thank you for your interest in our product.♡
    You can erase the product with a cleansing remover.
    It cannot be erased from water or skin oil.
    It can be erased easily when you erase it with a remover.
    This product long lasts well and curling well.!!
    If you have any questions, please feel free to ask.~~~
    Thank you.:-)

[CLUBCLIO Official e-Store] DERMATORY HYPOALLERGENIC CICA GEL CREAM/GUAZE PAD/MASK
[CLUBCLIO Official e-Store] DERMATORY HYPOALLERGENIC CICA GEL CREAM/GUAZE PAD/MASK
Item Q&A
  • Question : Inquiry from lin****Apr 11, 2019

    Hi may I know what does the cica ampaules different from the gauze pad?

    Answer : [Re] Inquiry from lin****

    Dear customer,
    Thank you for your interest in our product.♡
    The ampoule moisturizes the skin by washing it in a liquid form and applying it all over the face.
    If a gauze pad is placed on the skin trouble spot, skin trouble can be improved.
    It's made of ingredients that are good for skin problems.
    If you have any other questions, please feel free to ask.~~~
    Thank you.:-)

  • Question : Inquiry for the item from lam****Apr 10, 2019

    What is the difference between cream and gel cream

    Answer : [Re] Inquiry for the item from lam****

    Dear customer,
    Thank you for your interest in our product.♡
    The gel cream is thinner than the cream.
    If you want to apply it lightly on your face, I recommend gel cream.
    If you want to feel a little moist, I recommend cream.!!
    This product is a derma cica product that is very effective in improving skin's troubles.
    If you have any other questions, please contact me.~~
    Thank you.:-)

  • Question : Inquiry for the item from gua****Mar 28, 2019

  • Question : Inquiry from lin****Mar 19, 2019

    There is cream and water pad. It’s purple and green tub what are the difference?

    Answer : [Re] Inquiry from lin****

    Dear customer,
    Thank you for your interest in our products.
    The yellow pad is a moisturizing pad.
    Put it on the dry part of the skin to moisten. !!
    The purple pad is the cica pad.
    If you put it on the skin where there is trouble, the trouble gradually disappears.
    There's no problem with using both.
    Especially, purple pads were used by many beauty YouTube in Korea, and they are also very popular on Instagram.!!!
    It is a pity that this product is not known much in Singapore....
    Ask me if you have any other questions.~~
    Thank you. :-)

    Question : [Re] Inquiry from lin****

    Is the purple instock?

    Answer : [Re] Inquiry from lin****

    Dear customer,
    All products sold here are in stock.!!
    You can send the product as soon as you order it. :-)
    Thank you.♡

    Question : [Re] Inquiry from lin****

    Did the price just increase? 😆

    Answer : [Re] Inquiry from lin****

    Dear customer,
    If you want to buy this product, I will make a special discount for you. :-)
    If you want to buy, let me know.
    I'll consider the discount.!!!!
    Thank you. :-)

    Question : [Re] Inquiry from lin****

    I wanna buy the purple tub. As I saw another seller giving $21.90 include shipping dear

    Answer : [Re] Inquiry from lin****

    Dear customer,
    Upon hearing your opinion, I began to discount the product at once.
    Check it out right now.!!
    We're offering a discount for you.!!
    Please support our products. :-)
    Thank you.♡

    Question : [Re] Inquiry from lin****

    I have purchase!! Awaiting for the item!! 💕

    Answer : [Re] Inquiry from lin****

    Dear customer,
    Thank you for purchasing our product.
    I will send the product as soon as possible!!!
    I'm also looking forward to your wonderful review.~~
    Please continue to love our products.♡
    Thank you. :-)

★19SS NEW★[CLUBCLIO Official e-Store] Healing Bird Gardeners Perfume Hand  Nail Cream (15 kinds)
★19SS NEW★[CLUBCLIO Official e-Store] Healing Bird Gardeners Perfume Hand Nail Cream (15 kinds)
Item Q&A
  • Question : Inquiry for the item from tan****Apr 09, 2019

    What size is the hand cream

    Answer : [Re] Inquiry for the item from tan****

    Dear customer,
    Thank you for your interest in our product.
    The French hand cream is 50ml.
    The other hand cream is 30ml.
    This hand cream enhances hand moisturization.
    And because it's a fragrant hand cream, it's getting a good response from many people.:-)
    If you have any other questions, please feel free to ask.
    Thank you.~~~

[CLUBCLIO Official e-Store]★19SS NEW★CLIO VEIL TINT/ROUGE HEEL VELVET/ MAD MATTE LIPS/TINT/LIQUID
[CLUBCLIO Official e-Store]★19SS NEW★CLIO VEIL TINT/ROUGE HEEL VELVET/ MAD MATTE LIPS/TINT/LIQUID
Item Q&A
  • Question : Inquiry for the item from ang****Mar 25, 2019

    Hi possible to change back the lipsticks price to $13.99 for a day, I saw that it was cheaper last week. I’m planning to buy 4 of it. Thanks!

    Answer : [Re] Inquiry for the item from ang****

    Dear customer,
    Thank you for purchasing our product.♡
    I checked your order. :-)
    I will send them as soon as possible.!!!

    Please continue to love our products.~~
    I'll repay you with better service.!!!
    Thank you. :-)

    Question : [Re] Inquiry for the item from ang****

    Hi possible to provide a discount code or lower the price back to $13.99? I’m considering to get more :)

    Answer : [Re] Inquiry for the item from ang****

    Dear customer,
    Thank you for loving our product.~~
    The $13.99 discount is due this weekend.:-)
    I didn't plan to proceed, but at your request I proceed with the discount.~~!!!
    So don't miss the order!!
    Please continue to love our products.♡
    Thank you. :-)

    Question : [Re] Inquiry for the item from ang****

    Thanks so much!! When will it be updated?

    Answer : [Re] Inquiry for the item from ang****

    Hi it is not adjusted back to $13.99 yet, thanks!

    Question : [Re] Inquiry for the item from ang****

    Dear customer,
    I'm sorry to keep you waiting.......!!!!!!!
    The promotion will be held again this weekend.TT
    I think there was a mistake...
    I'm terribly sorry..........:-(
    I'll repay you with better service in the future.!!
    Thank you. :-)

  • Question : Inquiry for the item from JoQ****Mar 15, 2019

    Hi, I'm looking for Mad Shine Lip colours, but it's not in your selection. Where can I buy?

    Answer : [Re] Inquiry for the item from JoQ****

    Dear customer,
    Thank you for your interest in our products.
    The product is no longer in production...
    It's been discontinued. :-(
    There are only no.1 and no.6 left in stock now.
    Do you have any color that you want?

    Thank you.:-)

    Question : [Re] Inquiry for the item from JoQ****

    Oh dear :( sob... do you have similar new range to recommend (moist wiith abit of shine - not matt, long lasting staying colours)

    Answer : [Re] Inquiry for the item from JoQ****

    Dear customer,
    If you want lipstick that is not matte, I recommend veil tint newy.
    This tint is the most moist of all of Clio's tints.
    I use this product because it has a very good color.
    Very suitable for dry lips. :-)
    Ask me if you have any other questions.
    I'll answer everything.
    Thank you. :-) ♡

    Question : [Re] Inquiry for the item from JoQ****

    Thank you!

    Answer : [Re] Inquiry for the item from JoQ****

    Dear customer,
    Have a good day :-)
    Thank you ♡

  • Question : Inquiry for the item from shr****Jan 08, 2019

    When will shipping or delivery be free? Waiting from many days to buy 2

    Answer : [Re] Inquiry for the item from shr****

    Dear customer,
    Thank you for your interest in our products. :-)

    We don't plan to ship this product for free.
    But! I know you are waiting for a free delivery.
    So I am going to do the free delivery as you want!
    So I will ship this product free of charge this weekend.!!!!!

    Instead, it will be held this weekend only.
    Don't miss it and buy it!

    Please continue to love our products. ~~~♡
    Thank you.

    Question : [Re] Inquiry for the item from shr****

    It was there for free delivery earlier. Thanks for the free delivery on weekend. I will place order on Saturday. Been waiting to order . The lipsticks are really good

    Answer : [Re] Inquiry for the item from shr****

    Why don’t you make it free delivery tomorrow?

    Question : [Re] Inquiry for the item from shr****

    Dear customer,
    I checked your message now. I'm sorry.

    I'll do whatever you want.
    The product is now free delivery!!!!
    I prepared it for you.
    So don't miss this opportunity~~~~~

    Please continue to love our products.
    Thank you. :-)

    Answer : [Re] Inquiry for the item from shr****

    Thanks a lot seller. Will buy again soon that time also want free delivery.

    Question : [Re] Inquiry for the item from shr****

    Dear customer,
    Thank you for purchasing our product.

    Please continue to love our products!
    But we can't deliver free every day.... :-(
    Let me know when you want to purchase!
    If it is possible to deliver free of charge at that time, I will send you free of charge!!!
    Use it beautifully.~~~~
    I look forward to your valuable review.♡

    Thank you. :-)

    Answer : [Re] Inquiry for the item from shr****

    Thank you . Yes will let you know

    Question : [Re] Inquiry for the item from shr****

    Dear customer,
    Thank you for your understanding.

    Please love our products.♡
    Thank you. :-)

  • Question : Pertanyaan tentang barang dari lil****Oct 03, 2018

  • Question : Matt Shine LipSep 26, 2018

    Hi,
    I am looking for Orange colour under Matt Shine Lip.
    But I don't like bright orange.
    I like orange which look naturally on lip.
    Kindly recommend.
    Thanks

    Answer : [Re] Matt Shine Lip

    Dear Customer
    Thank you for your interest in our product.

    There are two orange colors, four and five.
    More natural colors are number 5.
    Please take a look at the pictures and order them in your favorite colors. :-)

    Thank you.

+View all Notice, FAQ, Q&A >>
[CLUBCLIO Official e-Store] CLIO Tinted Tattoo Kill Brow XP Allday SET
[CLUBCLIO Official e-Store] CLIO Tinted Tattoo Kill Brow XP Allday SET
Item Q&A
  • Question : Inquiry for the item from ser****Mar 10, 2019

  • Question : Inquiry for the item from jan****Jan 03, 2019

  • Question : order 254707698May 13, 2018

    ordered on 25 apr but no update of shipping. please give shipping date

    Answer : [Re] order 254707698

    Dear customer,

    Maybe your order have a problem with delivery.
    I will check it and deliver it again.
    Really sorry about that.

  • Question : about the drop down listJan 26, 2017

    what is all day and what is master? I dont know what to choose to order. Please see attached pic

    Answer : [Re] about the drop down list

    Hi~It's different product.
    All day set is tattoo brow and kill brow gel lasting pencil, master set is tattoo brow and tinted tatto brush type pen.
    The tatto brow is same. Thanks.

[CLUBCLIO Official e-Store] ★NEW PRODUCT★DERMATORY HYPOALLERGENIC MOISTURIZING LINE
[CLUBCLIO Official e-Store] ★NEW PRODUCT★DERMATORY HYPOALLERGENIC MOISTURIZING LINE
Item Q&A
  • Question : Inquiry from lin****Mar 19, 2019

    There is two types of pad. Purple and the one you are selling. What are the difference?

    Answer : [Re] Inquiry from lin****

    Dear customer,
    Thank you for your interest in our products.
    The yellow pad is a moisturizing pad.
    Put it on the dry part of the skin to moisten. !!
    The purple pad is the cica pad.
    If you put it on the skin where there is trouble, the trouble gradually disappears.
    There's no problem with using both.
    Especially, purple pads were used by many beauty YouTube in Korea, and they are also very popular on Instagram.!!!
    It is a pity that this product is not known much in Singapore....
    Ask me if you have any other questions.~~
    Thank you. :-)

    Question : [Re] Inquiry from lin****

    Yes I was browsing YouTube and saw one of the korean YouTuber videoing on this 3 weeks challenge and realise how amazing is this product on the healing for the purple tub. As I know one of the tub Is for morning use. Which one will it be?

    Answer : [Re] Inquiry from lin****

    Dear customer,
    Both products may be used in the morning and in the evening. :-)
    Most people who actually use it use a purple pad for night and a yellow pad during the morning.
    But you can use it both in the morning and at night to suit your skin condition.!!
    Ask me if you have any other questions.~~
    Thank you. :-)

❤️💜LAST DAY $5.99!! [CLUBCLIO Official e-Store] ★LIMITED★ PERIPERA ASMR HOLIDAY COLLECTION
❤️💜LAST DAY $5.99!! [CLUBCLIO Official e-Store] ★LIMITED★ PERIPERA ASMR HOLIDAY COLLECTION
Item Q&A
  • Question : Inquiry for the item from 211****Mar 17, 2019

    Hi Seller
    What is the difference between the New Sugar Jelly Tint and the ASMR sugar jelly tint?
    I am a little confused as the name and shade of the colours look similar but just the label on the bottle is different

    Answer : [Re] Inquiry for the item from 211****

    Dear customer,
    Thank you for your interest in our products.
    The two products are slightly different.
    The colors are slightly different.
    If you don't know the difference between the colors on the detailed page, please give me the color number.!!!
    I'll take a picture and send it to you. :-)
    If you have any questions, please ask.~~
    I hope you'll be interested in our products in the future.♡
    Thank you. :-)

  • Question : Inquiry for the item from ser****Mar 13, 2019

  • Question : Inquiry for the item from ash****Feb 11, 2019

  • Question : Inquiry for the item from cra****Dec 06, 2018

  • Question : Inquiry for the item from yym****Nov 23, 2018

    Hi

    Can’t apply 11% coupon. Pls advise. Tks

    Answer : [Re] Inquiry for the item from yym****

    Dear Customer,
    Thank you for your interest in our product.

    Does the coupon not apply?

    Check to see if the coupon is applied.
    and,Would you like to contact the Corten Customer Service Center?
    Because it could be a system problem....:-(

    I'll find a way to solve that problem.!!!!!
    Thank you. :-)

+View all Notice, FAQ, Q&A >>
[CLUBCLIO Official e-Store] DERMATORY HYPOALLERGENIC GENTLE GEL CLEANSER / CLEANSING WATER
[CLUBCLIO Official e-Store] DERMATORY HYPOALLERGENIC GENTLE GEL CLEANSER / CLEANSING WATER
Item Q&A
  • Question : Inquiry for the item from mic****Mar 09, 2019

    Do you carry a trial kit for these 2 products?

    Answer : [Re] Inquiry for the item from mic****

    Dear customer,
    Thank you for your interest in our products.
    This product does not have a kit....:-(
    However, this product has very good cleaning power and product quality is very good.
    I've also already used four.in particular, gel cleanser!!
    It's a product that many people don't know, but it's really good.
    Please contact me if you have any other questions.
    Thank you. :-)

[CLUBCLIO Official e-Store] ★19SS NEW★ Healing Bird Ultra Protein Hair Line
[CLUBCLIO Official e-Store] ★19SS NEW★ Healing Bird Ultra Protein Hair Line
Item Q&A
  • Question : Inquiry for the item from Wei****Feb 16, 2019

  • Question : Inquiry for the item from 235****Jan 13, 2019

    Dear Seller, can I have the full ingredients list? Thank you :)

    Answer : [Re] Inquiry for the item from 235****

    Dear customer,
    Thank you for your interest in our products.

    Please check the attached file for the product ingredient!
    This product is very effective.
    It was very popular and sold out in Korea.
    If you use this product, you will not regret it. :-)

    Please continue to love our products.
    Thank you. :-)

    Question : [Re] Inquiry for the item from 235****

    I saw you answered to another buyer’s inquiry that the product does not contain silicones. However, your ingredient lists shows that it contain silicones. Don’t think I will be purchasing already. Thanks though.

    Answer : [Re] Inquiry for the item from 235****

    Dear customer,
    Thank you for your interest in our products.

    This product does not contain silicon.
    I saw, there is no silicon on the list I sent you.

    Can you tell me what you saw and said there was silicon?
    Then I will check on the ingredients.!! :-)
    I am confident that this product is made of good ingredients.

    If you tell me the ingredients you checked, I'll check them out and let you know. :-)
    Because I am using this product too.

    I look forward to your reply. :-)
    Thank you.

    Question : [Re] Inquiry for the item from 235****

    Dimethicone, amodimethicone are all silicones and they are found at the top of your ingredient list.

    Answer : [Re] Inquiry for the item from 235****

    Dear customer,
    Thank you for your answers.

    I checked the ingredients you sent me.
    The ingredients were confirmed to be of a silicon line.
    But that ingredient is only a little bit included to express the texture of this product.

    Thanks to you, I learned a lot about the ingredients. :-)
    I should have checked more and answered.
    I'm sorry...

    Please be interested in our products in the future.
    Thank you. :-)

  • Question : Inquiry for the item from tsu****Jan 11, 2019

    hello, may i know when is the manufacturing/expiry date of this product?

    Answer : [Re] Inquiry for the item from tsu****

    Dear customer,
    Thank you for your interest in our products.

    The date of manufacture for the No wash Treatment is November 15, 2018.
    The expiration date is November 14, 2021.

    The manufacturing date for Ultra Treatment is December 6, 2018.
    The expiration date is December 5, 2021.

    This product is very effective and is also famous in Korean Instagram. :-)
    Please love our products.♡
    Thank you. !!

    Question : [Re] Inquiry for the item from tsu****

    thank you! will make a purchase soon!

    Answer : [Re] Inquiry for the item from tsu****

    Dear customer
    Thank you for loving our product.

    We look forward to your order!
    Have a happy day.~~~
    Thank you. :-)

  • Question : Inquiry for the item from 211****Dec 16, 2018

    Hi Seller,

    Is it like a hair condition, need to wash off or after shampoo, apply on hair and leave it? Can apply everyday?

    Answer : [Re] Inquiry for the item from 211****

    Dear customer,
    Thank you for your interest in our products.

    You can apply this product to your hair after shampooing.
    It's good to apply it to your hair and wash it after a few minutes.
    And can use this product every day. :-)

    Its capacity is large and its effect is very good.
    So, it is very popular in Korea, too!!!!!

    I recommend this product. :-)!!

    Thank you.

  • Question : Inquiry from mim****Dec 07, 2018

    Hello! I'm interested in this line of product, but please do sell the ultra protein no wash ampoule treatment as well! I'd like to buy that too. Thank you!! :)

    Answer : [Re] Inquiry from mim****

    Dear customer,
    Thank you for your interest in our products.

    That product is for Korea only.
    So it has not been sold in Singapore yet.... :-(
    But if you want, I will try to sell it in Singapore, too!
    That treatment is very effective and sold out in Korea. I recommend it!!!!~~~

    Thank you. ♡

+View all Notice, FAQ, Q&A >>
[CLUBCLIO Official e-Store] CLIO Sharp So Simple Waterproof Pencil / Pen Liner
[CLUBCLIO Official e-Store] CLIO Sharp So Simple Waterproof Pencil / Pen Liner
Item Q&A
  • Question : Inquiry for the item from rac****Feb 10, 2019

  • Question : will u restock?Jan 03, 2017

    increase in price? was $12 for 1

    Answer : [Re] will u restock?

    Hi~
    This is global sale, so according to the exchange rate, price will be changed. Thank you!

    Question : [Re] will u restock?

    thanks. will you be restocking?

    Happy new year

    Answer : [Re] will u restock?

    Now, you can buy this product.
    Thanks, Happy new year!!

Apply coupon! CNY GIFT ◈ [CLUBCLIO Official e-Store] ★CLIO RED COLLECTION★ CLIO BEST ITEM SET
Apply coupon! CNY GIFT ◈ [CLUBCLIO Official e-Store] ★CLIO RED COLLECTION★ CLIO BEST ITEM SET
Item Q&A
[CLUBCLIO Official e-Store] ★NEW★ Goodal Calendula pH Balancing Deep Cleansing Oil In Water / Foam
[CLUBCLIO Official e-Store] ★NEW★ Goodal Calendula pH Balancing Deep Cleansing Oil In Water / Foam
Item Q&A
  • Question : Inquiry for the item from ani****Jan 16, 2019

    hello team
    may i know item ' goodal waterest lasting water oil' available or not. tq

    Answer : [Re] Inquiry for the item from ani****

    Dear customer,
    Thank you for your interest in our products.

    This product is a new product of Goodall.
    You can buy it now!
    If you're curious about the ingredients, check the attached file. :-)

    If you have any more questions, please let me know!
    Thank you.

    Question : [Re] Inquiry for the item from ani****

    sorry but can u copy me its link

    Answer : [Re] Inquiry for the item from ani****

    Dear customer,

    The file I sent you is separately managed by the Korean headquarters.
    If you don't mind, do you mind if I send you that file, not a link?

    I will be waiting for your reply. :-)
    Thank you.

    Question : [Re] Inquiry for the item from ani****

    yes please

    Answer : [Re] Inquiry for the item from ani****

    Dear customer,

    Files are not attached... :-(
    I'm sorry, but I'll send you a picture.
    Please let me know if you have any questions.

    Please continue to love our products.
    Thank you. :-)

2018 LIMITED [CLUBCLIO Official e-Store] ★NEW★ CLIO ADVENTURE EDITION /Cushion / Lip / Eye
2018 LIMITED [CLUBCLIO Official e-Store] ★NEW★ CLIO ADVENTURE EDITION /Cushion / Lip / Eye
Item Q&A
  • Question : Inquiry for the item from and****Jan 11, 2019

    Hi, will you be restocking the eye palette?

    Answer : [Re] Inquiry for the item from and****

    Dear customer,
    Thank you for your interest in our products.

    This product is limited product.
    So the stock of this product is exhausted.
    So we can't sell anymore.
    I am really sorry... :-(
    But we'll offer better products in the future.!!

    Thank you for loving our product.♡

  • Question : Inquiry for the item from jes****Dec 05, 2018